Jabra GN2000 USB User Manual

How to upgrade your

Jabra GN2000 USB headset

With

Jabra PC Suite version 2.2.9

Table of content Page

Determine the right version of your headset………………………………………..................... 2

Installation guide for Standard and Microsoft OC/Lync version.............................. 3-5

Direct link to software for Standard and Microsoft OC/Lync version……………….…...... 6

Installation guide for CIPC(Cisco) version………………………………………………………………….. 7-8

Direct link to software for CIPC(Cisco) version………………………………………………………….. 9

Version1_201210

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Version

Product no.

Software version

Standard

20001-091

No upgrade available. Please contact your local Jabra sales office for support

20001-092

Go to page 3 for software upgrade instruction

20001-032

20001-095

20001-035

20001-492

20001-432

20001-495

20001-435

Microsoft OC/Lync

20001-191

No upgrade available. Please contact your local Jabra sales office for support

20001-291

Go to page 3 for software upgrade instruction

20001-391

20001-331

20001-491

20001-431

CIPC(Cisco)

20001-332

Go to page 7 for software upgrade instruction

20001-392

Barrel label

Determine the right version of your headset

STEP 1: Determine the right version of your Jabra GN2000 USB headset. Please look

at the barrel label, which is attached on the USB cord.

Picture of the barrel label on the cord

STEP 2: Find your specific product in the table below. Please go to the correct pages

for correct software update instruction.

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Installation guide for Standard and Microsoft OC/Lync version

STEP 1: Plug in your Jabra GN 2000 USB headset directly to the USB port on your

computer.

STEP 2: IMPORTANT!

Please update your Jabra PC Suite to the latest version, 2.2.9 before
updating the Jabra GN2000 USB headset. Go to www.jabra.com/pcsuite for
download. Or use the update function in the >Help< menu in Jabra PC Suite.

STEP 3: Find the right software directly in this guide on page 6. Or go to the

www.jabra.com support pages for the Jabra GN2000 USB product.

STEP 4: Download the zip file directly from the link in this guide on page 6 or from

the support pages on www.jabra.com for the Jabra GN2000 USB product.

STEP 5: Save the zip file on your hard disk or network in a location where you can

see it from your computer.

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