ISUZU LTG DTCs Service Manual
07/26/2007
ISUZU COMMERCIAL TRUCK OF AMERICA
WARRANTY LABOR TIME GUIDE
IN THIS SECTION
• FOREWORD
• ABBREVIATIONS
• TROUBLE CODES
• USING THE LABOR TIME GUIDE
• REQUEST FOR REVIEW FORM
07/26/2007
COMMERCIAL VEHICLE FLAT RATE MANUAL FOREWORD
This Foreword section provides essential information for the
proper and accurate use of the Isuzu Commercial Medium
Duty Labor Time Guide. (Medium Duty Vehicles including
GM-W Series)
Publication Format
This publication provided in an Adobe PDF file format and is
accessed using Adobe Reader 8 available from Adobe
Systems. For a free download, visit the Adobe site at
http://www.adobe.com.
The Labor Time Guide consists of individual PDF files
(Chapters or Sections) allowing easy word searches. (See
“Searching the Labor Time Guide” section for instructions on
searching)
PAGE FORMAT
Reading from left to right are the "Operation Descriptions"
followed by the "Operation Numbers". On the right hand side
of the page is an area designating the vehicles by model with
their corresponding times.
number or operation description is listed for the repair
performed; and/or 2) a hyphen appears in the labor time
column for a specific model. When a hyphen appears for a
specific operation number, it CANNOT be used to apply for
warranty compensation, even if the vehicle is equipped with
the component. In both instances, (1 and 2), it will be
necessary to use a "NEXT TO" operation for warranty claim
submissions.
Selection of a "NEXT TO" labor operation should be from a
labor operation valid to the model and is as close to the
actual labor performed with less than or equal to labor time.
Warranty compensation for repairs where the "NEXT TO"
labor time is less than the actual time for the repair will
require obtaining an authorization for "additional labor" from
your District Service
GLOSSARY OF TERMS
Operation Descriptions
Each labor "OPERATION DESCRIPTION" identifies the
repair that is allowable on the component.
& Parts Manager.
LABOR TIME ALLOWANCES
The "LABOR TIME ALLOWANCES" published have been
developed and provided by the manufacturer. They were
established using standard production models. Standard
technicians' hand tools, dealer essential and available tools
are used in performing the labor time studies. No power
operated tools are used for labor time study development.
Procedures outlined in the Service Manuals, Service
Publications and good shop practices are used when
developing the times for the Labor Time Guide.
The established labor times include the actual time required
to perform the operation plus an additional allowance for
operating variables and diagnostics. Established labor times
do not include time to remove and replace components other
than manufacturer options and accessories.
"NEXT TO" OPERATION
The Labor Time Guide is not intended to list all possible
Labor Operations, because to place all such data in the
Guide would make it difficult to use. Therefore, two situations
may occur when performing a repair, 1) no labor operation
Add Conditions
Additional time allowances, which may be required for
performing an Operation, or supplement an Operation, are
included in the "ADD" sections under the operation
description. Each "ADD" is preceded by a letter designation
which should be placed on the shop repair order under the
Operation Number if the "ADD" is performed.
Exchange
The word "EXCHANGE" is used when the component is
involved in a vendor exchange program, i.e. radios.
Replace
The word "REPLACE" is used when the part or assembly is
subject to replacement only.
R&R
"R & R" indicates that the part or assembly is repairable and
can be removed, repaired, and reinstalled. This can be a
labor only operation.
REPAIR
ALIGN
ADJUST
TIGHTEN
07/26/2007
The above or preceding descriptions indicate the type of
work (repair) to be performed. These can also be labor only
operations.
& R or Replace
R
The "R&R OR REPLACE" notation indicates the part or
assembly can be repaired, aligned, or adjusted on the
vehicle or removed, repaired, and/or reinstalled or replaced,
depending on the extent of failure. This can be a labor only
operation when no part or assembly is required.
Recondition
When "RECONDITION" is used, an assembly is removed
from the vehicle, disassembled, cleaned, inspected,
reconditioned with same or new parts, reinstalled and
adjusted. When this term is used in an "ADD" Operation, it
does not include Remove and Reinstall, but only that work
necessary to recondition an assembly once it is removed
from the vehicle.
Includes
The "INCLUDES" which follows some of the descriptions are
"highlights" provided to assist in knowing whether or not
certain items or functions are included within the operation.
These are not all encompassing because to place all such
data in the Guide would make it difficult to use. If there are
any questions as to whether something is included or not,
the Request to Review form may be used to question or
recommend changes.
Notes
Throughout this Labor Time Guide, various "NOTES" will be
inserted to assist in the use of the Guide.
Policy Codes
The "POLICY CODES" applicable to any labor operation(s)
are noted under .the major operation description. Each letter
indicates a policy as it applies to an Operation. Some
operations may have multiple policy codes. Policy Codes
and Descriptions used are:
• A - Requires Authorization
• C – Eligible Labor Operations for Certified Engine
Repair Dealers (IECSC)
• E - Emission Related Operation
• K - Engine and Drivetrain Warranties
• S - Sublet
The "E" indicators designate labor operations that do not
require authorization (unless accompanied by an "A"
indicator) when performed within the applicable Emissions
warranty period.
Those Engine and Power train repairs identified with "K" may
be covered beyond the basic New Vehicle Warranty. This
includes instances where an Engine may have a warranty
beyond the Basic Warranty for the Vehicle.
Diagnosis/Additional Labor Time "Repair diagnosis” time is
included in most labor time operations. In some instances
additional diagnosis time is allowed and identified by a note
below the Labor Operation description.. Your DSPM should
be contacted for assistance in circumstances requiring
extensive diagnosis. It is reasonable to assume that
"Additional Labor Time" may be required when unusual
conditions are encountered. Warranty compensation for
extensive diagnosis/additional time requires that the claim
meet punch time procedures and be approved by the DSPM.
3 C’s, Additional Hours and Autho Comment
Requirements.
The Complaint, Cause and Correction are required comments
for warranty claims. Comments are also required for
“Additional Hours” . “Other” comments are required for all
claims submitted with an “Autho” code.
Request For Review
Questions and/or suggestions regarding labor operations or
labor time allowances in the Labor Time Guide must be
submitted on a "Requests for Review" form.
Dealership personnel are encouraged to complete the
"Request for Review" form. A properly completed form will
provide Isuzu the detailed information, which identifies the
technician’s difficulties in performing a labor operation within
the published labor time allowances.
Completing the Request For Review
When completing this form, it is important that all vehicle
identification data affecting or influencing the operation in
question be provided.
Your request for review must include a (detailed step by step)
description of your labor procedure in the space provided.
This will allow Isuzu to both understand your concern and
potential cause(s) for the variance between your actual time
and the published labor time.
Upon completion of the "Request for Review" form, the
District Service
&
Parts Manager must review the Request
with both the dealership Service Manager and Technician.
Following this review, the DSPM will forward the review form
to the warranty LTG department for review and resolution.
A
07/26/2007
ABBREVIATIONS
Description
lC ............ ...............................................................
ADJ .......... ....................................................................... Adjust
ASSY ....... ..................................................................Assembly
AUTO ....... .................................................................Automatic
CONT'D ... ................................................................. Continued
CYl ........... .................................................................... Cylinder
D & C ....... .......................................... Disconnect and Connect
DI FF ........ ................................................................ Differential
EV AC ...... .................................................................. Evacuate
EXC ......... ...................................................................... Except
INC ........... ....................................................................Includes
liP ............. ...................................................... Instrument Panel
MAN ......... ..................................................................... Manual
MPI .......... ....................................................Multi-Port Injection
NEC ......... ................................................................ Necessary
OHC ......... .......................................................... Overhead cam
PIB ........... ............................................................. Power Brake
PCV ......... ................................. Positive Crankcase Ventilation
PIS ........... ......................................................... Power Steering
R & R ....... ..................................................Remove & Reinstall
TBI ........... .............................................. Throttle Body Injection
TRANS ..... ............................................................T ransmission
U-JOINT ... ..........................................................Universal Joint
VIN ........... ...................................Vehicle Identification Number
Wi ..........…
WIB. ........ .......................................................... .
WIO ........ ...................................................................Without
...............................................................
Air Conditioning
With
Wheel Base
Color Coat
"COLOR COAT" applies to paint repair operations that do not
require the use of primer but merely involve removing wax by
wiping the surface with a solvent, sanding the original color coat,
masking the area as necessary, applying color coat and buff
polish when dry. Color coat operations should be used when
correcting conditions such as thin paint, off color, rub through or
surface scratches.
Paint Refinish
"PAINT REFINISH" applies to paint repair of a panel or specified
section of a panel when paint damage is of such a n ature that
the undercoat is disturbed or removed during the sanding
operation, usually resulting in the expos ure of sever al bare metal
areas. Paint refinish operations require sanding, cleaning panel
of contaminants (oil, wax, silicone, etc.) masking the area as
necessary, priming, filling when necessary, sanding primer,
sealing, applying color and buff polish when dry. Paint refinish
operations would be used when correcting any conditions
extending into or through the paint undercoats.
The refinish labor time allowance includes time to spot prime up
to 50% of the panel or panels involved. Removal of more than
50% of the complete finish from a panel is consi dered stripping.
In these unusual cases, where stripping is required, an
additional time and material allowance (equal to 25% of the
existing refinish time and material allowance) must be include d
in the authorization as additional labor. Additional labor must
appear in the other hours column of the Warranty Claim
Document. Additional materials are summed and entered in the
N-P-N Items Column of the Warranty Claim Document.
PAINT
NOTE: All warrantable paint and/or perforation repairs require
prior authorization.
The labor time allowances provided in the Paint Sections include
time for cleaning, preparing, and finishing the particular area
involved. The letters below each Labor Time is the "Material
Indicator". This indicator represents the amount of mi xed paint
reduced to spraying consistency as well as additional su pplies
needed such as sandpaper, masking tape, paper, primer,
surface fillers, etc. needed for each paint operation.
Spot/Partial Panel Repair
"SPOT REPAIR" applies to paint repair of an area (up to 150 sq.
in.) that may result in the undercoat being disturb ed or removed
during the sanding operation, possibly result ing in exposure of
bare metal. These repair operations may require sanding,
cleaning of contaminants (oil, wax, silicone, etc.) masking and
priming as necessary, sanding primer, sealing, applying color,
clear coat and buff polish when dry.
07/26/2007
TROUBLE CODE DESCRIPTION
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
29
30
31
32
33
34
RDRPDI
BROKEN
BROKEN WELD
STRIPPED
TORN OR PUNCTURED
CRACKED
WORN
SCORED OR SCRATCHED
POOR METAL FINISH
CHIPPED
SOILED OR STAINED
BENT
FOREIGN MATERIAL
OVERHEATED
BURNED
SEIZED
PAINT-DIRT OR FOREIGN MATRL
PAINT-DRY SPRAY, MOTTLING SAGS
PAINT-FILM MARRED OR SCRATCHED
PAINT - THIN OR RUBBED THROUGH
PAINT - CORROSION, CRAZING/CRKNG
PAINT - POOR REPAIR
PAINT - FILM SPOTTED
PAINT - FINISH COMES OFF
CHROME PLATING DEFECTI VE
MISALIGNED
MIS'ADJUSTED
LOOSE
PART OMITTED
POROSITY
POOR MACHINING
GLASS - POOR VISION
WEAK
OUT OF BALANCE
07/26/2007
TROUBLE CODE DESCRIPTION
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
OUT OF ROUND
VIBRATES
POOR ENGAGEMENT
DOES NOT SEAT
GRABS
NOISY
CHATTERS
LEAKS
SHIFTS HARD
SLIPS OUT OF GEAR
WIND NOISE
FLOODS
HESITATES
DISCOLORED
PITTED
ELECTRICAL FAILURES
NOT CONNECTED
BINDS, STICKS
NOT DRILLED
WRONG PART
POOR FIT
INOPERATIVE
REGISTERS INCORRECTLY
.
Using the Labor Time Guide
07/26/2007
The Labor Time document package of PDF files organized into chapters that cover the
various warranty categories such as engines, transmissions, brakes, etc. Users familiar
with Adobe Reader should find it easy to move around the file. Below are a few tips that
might help when viewing and search the PDF files.
1. Click on the view buttons in the lower menu bar. Use the left view to see each chapter file
and select the desired topic.
2. Use the left and right buttons in the center of the lower tool bar to scroll through the various
chapters.
Using the Binoculars search symbol located in the center tool bar allows the user to
define the search criteria. If the Binocular Symbol isn’t visible, enable this option in the
Toolbars option by selecting “More Tools” to add it to the Toolbar. Using this method
will allow the user search the current file or all files. Selecting ”In selected PDF
documents” will return all occurrences of the search word found in the current chapter.
Selecting “in the current PDF document will return the first occurrence of the search
word.
A second method of searching is to use the “Find” box in center tool bar. This search
will return the first occurrence of the search word in the current document, but will also
allow the user to “find next”.
The Labor Time Guide documents can be printed individually or as a complete
document.
Searching
Printing
Isuzu Commercial Truck of America
07/26/2007
(Isuzu)
Dealership ________________________________Dealer Code____________
Address________________________________________
Date____________ Submitted by_______________________
Review is requested because:
Operation Not Listed Operation Description Incorrect
Not Enough Time Allowed Additional Work is Required
Other_______________________________________________________
Model Affected___________________________________________________
Operation Description______________________________________________
Operation Number___________________
How much time does it take your Technician to perform this repair?
Isuzu Request for Flat Rate Time Review
Isuzu Use Only
List here any accessories that my impact repair time
Hours___________ VIN_____________________ Tech ID #______________
Describe the repair process:
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
This form must be reviewed with your DSPM
who will foreword it to the National Warranty
Department for review and resolution
A1
R
W
4
R
R
07/26/2007
PAINT EXTERIO
OPERATION DESCRIPTION OPERATION
NUMBER
BUMPER, FRONT
POLICY: A
COLOR COAT
PC PC PC PC PE PE GK
REFINISH
VALANCE, FRONT BUMPER
POLICY: A
COLOR COAT
- - - PB PB REFINISH
PANEL, FRONT END
POLICY: A
SPOT/PARTIAL REPAIR
PC PC PC PC PC PC -
COLOR COAT
UPPER RIGHT CORNER
PA PA PA PA - - -
UPPER LEFT CORNER
PA PA PA PA - - -
LOWER RIGHT CORNER
PA PA PA PA - - -
LOWER LEFT CORNER
PA PA PA PA - - -
CENTER
PE PE PE PE PI PI -
REFINISH
UPPER RIGHT CORNER
PA PA PA PA - - -
UPPER LEFT CORNER
LOWER RIGHT CORNER
PA PA PA PA - - -
LOWER LEFT CORNER
PA PA PA PA - - -
CENTER
PH PH PH PH PN PN -
A0020 .6 .6 .6 .6 .9 .9 1.7
A0030 .8 .8 .8 .8 1.1 1.1 2.5
A0040 - - - .7 .7 -
A0050 - - - .8 .8 -
A0139 .5 .5 .5 .5 .5 .5 -
-
A0142 .3 .3 .3 .3 - - -
A0143 .3 .3 .3 .3 - - -
A0144 .4 .4 .4 .4 - - -
A0145 .4 .4 .4 .4 - - -
A0147 .9 .9 .9 .9 2.3 2.3 -
-
A0152 .3 .3 .3 .3 - - -
A0153 .3 .3 .3 .3 - - -
PA PA PA PA - - -
A0154 .4 .4 .4 .4 - - -
A0155 .4 .4 .4 .4 - - -
A0157 1.1 1.1 1.1 1.1 2.5 2.5 -
NPR
W3/W
PC PC PC PC PF PF GO
N/
CREW W4/W5W5500HDWT5500 FTR HV
- - - PB PB -
NQR NRR FRR FSR HTR
FVR HX
A2
W
4
R
R
A
A
A
A
A
A
A
T
A
A
T
A
A
07/26/2007
PAINT EXTERIOR
OPERATION DESCRIPTION OPERATION
NUMBER
GRILLE
POLICY: A
INC: R&R grille, emblem and headlight bezels.
COLOR COAT A0260 1.1 1.1 1.1 1.1 .7 .7 1.3
REFINISH
- - - PB PB GI
HOOD - COLOR/CLEAR COAT (SIDE PANEL
SIDE PANEL - RIGHT A0360 - - - - - - 4.2
SIDE PANEL - LEFT
CENTER PANEL
FRONT
HOOD - REFINISH/CLEAR COAT
SIDE PANEL - RIGHT
SIDE PANEL - LEFT
CENTER PANEL
FRONT
EXTENSION, FRONT FENDER - COLOR/CLEAR COA
RIGHT
LEFT
EXTENSION, FRONT FENDER - REFINISH/CLEAR COA
RIGHT
LEFT
FENDER, FRONT (COMPLETE)
POLICY: A
SPOTIPARTIAL REPAIR
RIGHT
- - - PC PC -
LEFT
COLOR COAT -
RIGHT A0680 - - - .7 .7 -
- - - PC PC -
LEFT A0681 - - - .7 .7 -
REFINISH - - - -
RIGHT
LEFT A0691 - - - .9 .9 -
PC PC PC PC PB PB GG
A0270 - - - .8 .8 1.6
0361
0366
0368
0370
0371
0376
0378
0500
0501
0510
0511
A0679 - - - .5 .5 -
A0689 - - - .5 .5 -
- - - PC PC -
- - - PC PC -
A0690 - - - .9 .9 -
- - - PF PF -
- - - PF PF -
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FTR HV
- - - - - - GT
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
NQR NRR FRR FSR HTR
FVR HX
4.0
GU
2.2
GK
1.7
GE
5.0
HA
4.8
HB
2.8
GN
2.1
GG
1.0
GF
1.0
GF
1.2
GH
1.2
GH
A3
W
4
D
R
R
A
A
T
A
A
T
A
A
T
A
A
T
A
A
T
A
A
T
A
A
5
T
A
A
07/26/2007
PAINT EXTERIOR
NQR NRR FRR FSR HTR
N/
OPERATION DESCRIPTION OPERATION
NUMBER
ROOF
POLICY: A
SPOT/PARTIAL REPAIR A0879 .5 .5 .5 .5 .5 .5 -
COLOR COAT A0880 1.2 1.2 1.2 1.2 1. 1. 1.
4 DOOR - - - - - - 3.8
REFINISH
PP PP PP PP PK GE GE
4DOOR
- - - - - - HH
ROCKER - COLOR/CLEAR COAT
4 DOOR
RIGHT
LEFT
ROCKER REFINISH/CLEAR COA
4 DOOR
RIGHT
LEFT
BOAR, RUNNING - COLOR/CLEAR COA
4 DOOR
RIGHT
LEFT
BOARD, RUNNING - REFINISH/CLEAR COA
4 DOOR
RIGHT
LEFT
FRAME, FRONT DOOR WINDOW - COLOR/CLEAR COA
RIGHT
LEFT
FRAME, FRONT DOOR WINDOW - REFINISH/CLEAR COA
RIGHT
LEFT
DOOR, FRONT (BELOW BREAK LINE) - COLOR/CLEAR COA
RIGHT
LEFT
DOOR, FRONT (BELOW BREAK LINE) - REFINISH/CLEAR COA
RIGHT
LEFT
PC PC PC PC PC PC -
PK PK PK PK PH PH PH
- - - - - - GZ
A0890 1.5 1.5 1.5 1.5 1.3 1.3 1.3
- - - - - - 4.8
1040 - - - - - - 1.0
1041 - - - - - - 1.0
1050 - - - - - - 1.5
1051 - - - - - - 1.5
1060 - - - - - - 1.7
1061 - - - - - - 1.7
1070 - - - - - - 2.1
1071 - - - - - - 2.1
1100 - - - - - - 0.9
1101 - - - - - - 0.9
1110 - - - - - - 1.3
1111 - - - - - - 1.3
1214 - - - - - - 2
121
1216 - - - - - - 2.5
1217 - - - - - - 2.5
NPR
W3/W
- - - - - - GE
- - - - - - GE
- - - - - - GG
- - - - - - GG
- - - - - - GL
- - - - - - GL
- - - - - - GP
- - - - - - GP
- - - - - - GE
- - - - - - GE
- - - - - - GF
- - - - - - GF
- - - - - - GI
- - - - - - 2
- - - - - - GL
- - - - - -
CREW W4/W5H
0 FTR HV
FVR HX
GL
R
A4
R
A
07/26/2007
PAINT EXTERIO
OPERATION DESCRIPTION OPERATION
NUMBER
DOOR, FRONT
POLICY: A
INC: Door window frame, R&R mirror.
SPOT/PARTIAL REPAIR
RIGHT A1219 0.5 0.5 .5 .5 0.5 0.5
PC PC PC PC PC PC
LEFT A1229 .5 .5 0.5 .5 0.5 0.5
PC PC PC PC PC PC
COLOR COAT
RIGHT A1220 0.7 0.7 0.7 1.2 1.2 2
PG PG PG PG PE PE GJ
LEFT A1221 .7 .7 .7 1.2 1.2 2
PG PG PG PG PE PE GJ
REFINISH
RIGHT A1230 1.4 1.4 1.4 1.4 1.4 1.4 2.6
PH PH PH PH PF PF GM
LEFT A1231 1.4 1.4 1.4 1.4 1.4 1.4 2.6
PANEL, CAB SIDE
POLICY:
PANEL, CAB BACK
POLICY: A
Inc. Side panel rear of door.
FRAME, REAR DOOR WINDOW COLOR COAT
- - - GE IGE GG
SPOT/PARTIAL REPAI
RIGHT A1299 .5 .5 .5 .5 .5 .5
LEFT A1309 .5 .5 .5 .5 .5 .5
COLOR COAT
RIGHT A1300 .7 .7 .7 .7 .8 .8 .7
LEFT A1301 .7 .7 .7 .7 .8 .8 .7
REFINISH
RIGHT A1310 .8 .8 .8 .8 1.1 1.1 1.0
LEFT A1311 .8 .8 .8 .8 1.1 1.1 1.0
SPOT/PARTIAL REPAIR A1359 .5 .5 .5 .5 .5 .5 -
COLOR COAT A1360 1.2 1.2 1.2 1.2 1.7 1.7 2.8
REFINISH A1370 1.4 1.4 1.4 1.4 2.0 2.0 3.4
4DOOR
RIGHT A1400 0.5 0.5 1.1
LEFT A1401 - - 0.5 0.5 1.1
REFINISH
4DOOR
RIGHT A1410 - - - 0.6 0.6 1.4
LEFT
PC PC PC PC PC PC
PC PC PC PC PC PC
PB PB PB PB PF PF GE
PB PB PB PB PF PF GE
PC PC PC PC PF PF GF
PC PC PC PC PC PC -
PH PH PH PH PH PH GN
GD GD GE
- - GD GD GE
- - - GE GE GG
PC PC PC PC PF PF GF
PK PK PK PK PK PK GR
A1411 - - - 0.6 0.6 1.4
NPR N/W NQR NRR FRR FSR HTR
W3/W4 CREW W4/W5 W5500HD WT5500 FTR HVR
FVR HXR
PH PH PH PH PF PF GM
-
-
-
-
-
-
-
-
A5
W
4
R
R
)
T
A
A
5
T
A
A
07/26/2007
PAINT EXTERIOR
NQR NRR FRR FSR HTR
OPERATION DESCRIPTION OPERATION
NUMBER
DOOR, REAR (BELOW BREAK LINE
COLOR/CLEAR COA
4DOOR
RIGHT
LEFT
REFINISH/COLOR COA
4DOOR
RIGHT
LEFT
DOOR,REAR COLOR COAT/CLEAR COAT
4DOOR
RIGHT A1520 - .8 - - - -
LEFT A1521 - .8 - - - -
REFINISH/CLEAR COAT
4DOOR
RIGHT A1530 - 1.0 - - - -
LEFT A1531 - 1.0 - - - -
WHEELS COLOR COAT
POLICY: A
RIGHT FRONT A3300
LEFT FRONT A3301
RIGHT REAR A3320
LEFT REAR A3321
ONE WHEEL - DISC .6 .6 .6 .6 .6 .6 .6
PB PB PB PB PB PB GB
FRAME
COLOR COAT A3400 .5 .5 .5 .5 .5 .6 .3
BOX, BATTERY
POLICY: A
REFINISH A3450 .6 .6 .6 .6 .6 .6 .6
STRIPE, DECAL· REPLACE
FRONT END PANEL A4340 .5 .5 .5 .5 - -
HOOD PANEL
RIGHT A4360 .5 .5 .5 .5 - -
LEFT A4361 .5 .5 .5 .5 - -
FRONT DOOR PANEL
RIGHT A4480 .5 .5
LEFT A4481 .5 .5 .5 .5 - -
1514
151
1516
1517
-GG- - - -
-GF- - - -
GI - -
GI - -
PC PC PD PD PC PC GC
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FTR HV
FVR HX
--- - --
--- - --
--- - --
--- - --
GD GD GD GD GD PC GC
.5 .5 - -
2.0
GI
2.0
GI
2.5
GL
2.5
GL
2.0
GK
2.0
GK
2.7
GN
2.7
GN
R
OPERATION DESCRIPTION OPERATION
W
4
R
R
S
A
5
a
r
S
A
a
r
07/26/2007
RAIL DUST REMOVAL - OXALIC ACID PRODUCT
Note: You may claim 0.5 to 1.2 hours depending on the actu
time performing the repai
A6
PAINT EXTERIO
NPR
NUMBER
557
W3/W
NQR NRR FRR FSR HTR
N/
CREW W4/W5W5500HDWT5500 FTR HV
--- - -
ST ST
FVR HX
RAIL DUST REMOVAL - NON ACID PRODUCT
Note: You may claim 0.5 to 1.2 hours depending on the actu
time performing the repai
CAB, ENTIRE
POLICY: A
DOES NOT INC: Hood, fender, grille, bumper valance,
or running board on conv. series. COLOR COAT
REFINISH A5610 7.6 - 7.6 7.6 10.1 10.1 10.1
FOUR DOOR
COLOR COAT A5600 - - - - - - 22.4
REFINISH A5610 - - - - - - 28.5
INTERIOR PAINT - REPAIR
5580
A5600 6.1 - 6.1 6.1 8.6 8.6 8.6
QJ - QJ QJ QM QM QM
KM
--- - -
RA - RA RA RG RG RG
ST ST
LY
Note: This labor operation is for painting any
Interior metal surface up to 150 square inches.
A7100 - - - - - 0.4 0.4
--- - -GDGD
A1
R
W
4
R
R
07/26/2007
PAINT EXTERIO
OPERATION DESCRIPTION OPERATION
NUMBER
PANEL, BODY LOCK OR HINGE PILLAR
POLICY: A
COLOR COAT
RIGHT A7620 .4 .4 .4 .4 .5 - -
PA PA PA PA PB - -
LEFT A7621 .4 .4 .4 .4 .5 - -
PA PA PA PA PB - -
REFINISH
RIGHT A7630 .5 .5 .5 .5 .6 - -
PB PB PB PB PC - -
LEFT A7631 .5 .5 .5 .5 .6 - -
PB PB PB PB PC - -
DOOR, FRONT
POLICY: A
SPOT REPAIR
RIGHT A7679 .5 .5 .5 .5 .5 -
PA PA PA PA PA - -
LEFT A7689 .5 .5 .5 .5 .5 - -
PA PA PA PA PA - -
COLOR COAT
RIGHT A7680 1.0 1.0 1.0 1.0 .8 - -
PE PE PE PE PB - -
LEFT A7681 1.0 1.0 1.0 1.0 .8 - -
PE PE PE PE PB - -
REFINISH
RIGHT A7690 1.2 1.2 1.2 1.2 .9 - -
LEFT A7691 1.2 1.2 1.2 1.2 .9 - -
PH PH PH PH PC - -
PANEL, CAB BACK
POLICY: A
COLOR COAT A7960 - - - -
. - · · PG - -
REFINISH A7970 - - · · 1.2 - -
- - · · PH - -
PH PH PH PH PC - -
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FTR HV
NQR NRR FRR FSR HTR
FVR HX
-
1.0 - -
A8
W
4
R
R
07/26/2007
PANEL REPAIRS
OPERATION DESCRIPTION OPERATION
NUMBER
THE FOLLOWING OPERATION NUMBERS ARE FOR
WARRANTY CLAIMS ONLY AND SHOULD BE USED TO
IDENTIFY METAL FINISH REPAIRS ON THE PANELS OR
COMPONENTS INDICATED. THESE OPERATIONS INCLUDE
ALL METAL AND PAINT WORK REQUIRED FOR REPAIRS
SUCH AS DENTS, WAVES, RIPPLES, DINGS, ROUGH
WELDS AND WELD SPATTER.
NOTE: DO NOT USE THESE OPERATIONS WHERE ONLY
PAINT REPAIRS ARE REQUIRED.
NOTE: THESE A9000 SERIES OPERATIONS ARE NOT
ALLOWED FOR USE ON TRANSPORTATION CLAIMS.
GRILLE, RADIATOR - REPAIR A9060 .5 .5 .5 .5 .5 - -
PANEL, FRONT, CENTER· REPAIR A9100 .5 .5 .5 .5 .5 - -
PANEL ASM, BODY SIDE· REPAIR
RIGHT A9150 .5 .5
LEFT A9151 .5 .5 .5 .5 .5 - -
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FTR HV
NQR NRR FRR FSR HTR
FVR HX
.5 .5 .5 - -
PANEL, ROOF· REPAIR
A9220 .5 .5 .5 .5 .5 - -
PAN, FLOOR· REPAIR
FRONT A9300 .5 .5 .5 .5 .5 - -
PANEL, FRONT DOOR OUTER· REPAIR
RIGHT A9340 .5 .5 .5 .5 .5 - -
LEFT A9341 .5 .5 .5 .5 .5 - -
PANEL, CAB REAR OUTER· REPAIR
UPPER A9402 .5 .5 .5 .5 .5 - -
RIGHT A9780 .5 .5 .5 .5 .5 - -
LEFT A9781 .5 .5 .5 .5 .5 - -
B1
W
4
R
R
T
E
E
L
D
E
E
E
08/29/2007
BUMPERS AND FRONT END
OPERATION DESCRIPTION OPERATION
NUMBER
BRACKET, FRONT LICENSE PLATE MOUNTING - REPLACE B0140
BAR, FRONT BUMPER FACE· REPLACE
ONE PIECE B0218 .5 .5 .5 .4 .3 .9 .4
ADD:
A - To Color Coat .5 .5 .5 .5 1.0 .9 PC PC PC PL PL PE -
CAP, FRONT BUMPER OUTER END· REPLACE
RIGHT B0240 .2 .2 .2 .2 .2 .2 -
LEFT B0241 .2 .2 .2 .2 .2 .2 ADD:
A - To Color Coat .3 .3 .3 .3 .3 .3 PB PB PB PB PB PB -
TOW HOOK - FRONT - REPLACE
RIGHT B0344 - - - - - - .4
LEFT B0345 - - - - - - .4
BOTH B0346 - - - - - - .7
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FTR HV
- - - - -
NQR NRR FRR FSR HTR
FVR HX
0.2 0.2
GRILLE ASSEMBLY - REPLACE B1308
2007 + New Cab
GRW Grille - - - - - - .2
V22 Grille - - - - - - .3
HOOD AND/OR LATCH ASSEMBLY - ALIGN/ADJUS
LATCH, HOOD - R&R OR REPLAC
BUMPERS, HOOD - REPLAC
BUSHING, HOOD HINGE - REPLACE - ONE OR AL
HINGE, HOOD - RIGHT - REPLACE - TILT HOOD B1710 - - - - - - 0.6
HINGE, HOOD - LEFT - REPLACE - TILT HOO
CABLE OR SPRING, HOOD CHECK - RIGHT - REPLAC
CABLE OR SPRING, HOOD CHECK - LEFT - REPLAC
CABLE OR SPRING, HOOD CHECK - BOTH - REPLAC
B1500 - - - - - - .1-0.3
B1540 - - - - - - 0.3
B1650 - - - - - - 0.2
B1660 - - - - - - 0.4
B1711 - - - - - - 0.6
B1720 - - - - - - 0.4
B1721 - - - - - - 0.4
B1727 - - - - - - 0.5
.2 .2 .2 .2 .4 .2 .1 .1 .1 .1
OPERATION DESCRIPTION OPERATION
W
4
R
R
E
E
E
E
E
-
E
-
E
E
E
08/29/2007
RETAINER AND/OR BOLTS, BATTERY - REPLAC
B2
BUMPERS AND FRONT END
NPR
NUMBER
B1780 - - - - - 0.2
W3/W
N/
CREW W4/W5W5500HDWT5500 FTR HV
NQR NRR FRR FSR HTR
FVR HX
.2
TRAY OR SUPPORT, BATTERY - REPLAC
BLADE AND/OR INSERT, WIPER SYSTEM - REPLAC
ARM, WIPER - WINDSHIELD (ONE OR BOTH) - REPLAC
TRANSMISSION ASSEMBLY, WIPER - WINDSHIELD - RIGHT - B1786 - - - - - 1.0 -
REPLAC
TRANSMISSION ASSEMBLY, WIPER - WINDSHIELD - LEFT
REPLAC
TRANSMISSION ASSEMBLY, WIPER - W/S - REPLACE B1788 - - - - - - 0.8
LINK AND/OR CRANK, WINDSHIELD WIPER (ONE OR BOTH)
REPLAC
HOSES, NOZZLES OR STOPS, WIPER FRONT - REPAIR OR B1790 - - - - - .1-0.3 .1-0.3
REPLAC
CONTAINER, WASHER - WINDSHIELD - REPLAC
VALVE, WASHER PUMP - REPLACE B1798 - - - - - 0.2 -
CAP, WINDSHIELD WASHER CONTAINER - REPLACE B1800 - - - - - 0.2 0.2
SKIRT, FRONT FENDER INNER - REPLACE
RIGHT B1860 .3 .3 .3 .3 .4 .9 .2
LEFT B1861 .3 .3 .3 .3 .4 .9 .2
BOTH B1867 .5 .5 .5 .5 .5 1.4 -
B1782 - - - - - 0.4
B1783 - - - - - 0.2
B1784 - - - - - 0.3
B1787 - - - - - 1.0 -
B1789 - - - - - 0.5
B1794 - - - - - 0.3
.7
.2
.2
.7
.5
STEP, CAB ASSIST· REPLACE
RIGHT B1920 0.2 0.2 0.2 0.2 0.5 0.5 0.5
LEFT B1921 0.2 0.2 0.2 0.2 0.5 0.5 0.5
ADD:
A - To R&R Upper Step draoB and Side Stay - - - 0.1 0.1 0.1
STEP, CAB REAR ASSIST (CREW CAB)
Rignt B1924 - 0.4 - - - - -
Left B1925 - 0.4 - - - - -
B3
W
4
R
R
08/29/2007
DOORS AND ATTACHING PARTS
OPERATION DESCRIPTION OPERATION
NUMBER
DOOR ASSEMBLY, FRONT - ALIGN
RIGHT B4000 .4 .4 .4 .4 .4 .1-0.3 .1-0.3
LEFT B4001 .4 .4 .4 .4 .4 .1-0.3 .1-0.3
HINGE, FRONT DOOR (BOLT ON) - REPLACE
INC:Adjust door lock striker plate and door
assy to door opening RIGHT UPPER B4012 .5 .5 .5 .5 .5 .8 .7
LEFT UPPER B4013 .5 .5 .5 .5 .5 .8 .7
RIGHT LOWER B4014 .5 .5 .5 .5 .5 .8 .7
LEFT LOWER B4015 .5 .5 .5 .5 .5 .8 .7
ADD:
A - To Refinish .2 .2 .2 .2 .2 .5 .5
PA PA PA PA PA PA PA
HANDLE, FRONT DOOR OUTSIDE - REPLACE
RIGHT B4120 .4 .4 .4 .4 .4 .4 .5
LEFT B4121 .4 .4 .4 .4 .4 .4 .6
NPR
W3/W
2007 + New Cab
HANDLE, BODY ASSIST - REPLACE
RIGHT B4140 .2 .2 .2 .2 .2 .2 .2
LEFT B4141 .2 .2 .2 .2 .2 .2 .2
N/
CREW W4/W5W5500HDWT5500 FTR HV
.6 .6 .6 .6
NQR NRR FRR FSR HTR
FVR HX
MIRROR, OUTSIDE REAR VIEW - REPLACE
Right B4155 .3 .3 .3 .3 .3 .3 .4
Left B4156 .3 .3 .3 .3 .3 .3 .4
CYLINDER, FRONT DOOR LOCK - R&R OR REPLACE
RIGHT B4180 .3 .3 .3 .3 .4 .5 .5
LEFT B4181 .3 .3 .3 .3 .4 .5 .7
2007 + New Cab
ADD:
A - To Code Cyl .3 .3 .3 .3 .3 .3 .3
STRIKER, FRONT DOOR LOCK - REPLACE
DOES NOT INC: Aligning door assy to door opening.
RIGHT B4240 .2 .2 .2 .2 .2 - -
LEFT B4241 .2 .2 .2 .2 .2 - -
LOCK, FRONT DOOR - R&R OR REPLACE
RIGHT B4260 .3 .3 .3 .3 .6 .6 .7
LEFT B4261 .4 .4 .4 .4 .6 .6 .7
2007 + New Cab
HANDLE, FRONT DOOR INSIDE OPENING - R&R
OR REPLACE
RIGHT B4280 .3 .3 .3 .3 .3 .2 .5
LEFT B4281 .3 .3 .3 .3 .3 .2 .5
.6 .6 .6 .6 - - -
.7 .7 .7 .7 - - -
B4
W
4
R
R
08/29/2007
DOORS AND ATTACHING PARTS
OPERATION DESCRIPTION OPERATION
NUMBER
CONTROL, FRONT DOOR LOCK REMOTE· REPLACE
RIGHT B4290 .3 .3 .3 .3 .3 .3 .3
LEFT B4291 .3 .3 .3 .3 .3 .3 .3
ADD:
A - To R&R Armrest (Either Side) - - - .1 .1 .1
LATCH ASSEMBLY, FRONT DOOR· REPLACE
RIGHT B4310 - - - .5 .5 .5
LEFT B4311 - - - .5 .5 .5
ROD, FRONT DOOR INSIDE LOCKING
RIGHT B4360 - - - - - - .8
LEFT B4361 - - - - - - .7
CABLE, FRONT DOOR INSIDE LOCKING
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FTR HV
2007 + New Cab
Left B4370 .6 .6 .6 .6 - - -
Right B4371 .6 .6 .6 .6 - - -
STRIKER, FRONT/REAR - ADJUST OR REPLACE B4379 - .2 - - - .2 .2
NQR NRR FRR FSR HTR
FVR HX
DOOR ASSY. REAR - ALIGN
RIGHT B4400 - 0.3 - - - - 0.3
LEFT B4401 - 0.3 - - - - 0.3
HINGE, REAR DOOR (BOLTON) - REPLACE
UPPER
RIGHT B4412 - 0.4 - - - - 0.7
LEFT B4413 - 0.4 - - - - 0.7
LOWER
RIGHT B4414 - 0.4 - - - - 0.7
LEFT B4415
BOTH RIGHT B4419 - - - - - - 37
BOTH LEFT B4415 - - - - - - 37
Add:
To Color/Clear Coat - - - - - - 0.2
LINK, REAR DOOR CHECK - REPLACE
RIGHT B4450 0.2
LEFT B4451 0.2
PIN AND/OR BUSHING, BACK DOOR - REPLACE
UPPER RIGHT B4452 0.6
UPPER LEFT B4453 0.6
LOWER RIGHT B4454 0.6
LOWER LEFT B4455 0.6
- 0.4 - - - - 0.7
- - - - - - PA
CONDUIT, REAR DOOR HINGE PILLAR - REPLACE
RIGHT B4500 3.0
LEFT B4501 3.0
W
4
R
R
E
E
B5
08/29/2007
EXTERIOR TRIM
OPERATION DESCRIPTION OPERATION
NUMBER
HANDLE, REAR SIDE DOOR INSIDE - REPLACE B4517 - 0.4 - - - - -
B4518 - 0.4 - - - - -
HANDLE, REAR DOOR, OUTSIDE - REPLACE
RIGHT B4520 - 0.4 - - - - 0.7
LEFT B4521 - 0.4 - - - - 0.5
LOCK, REAR DOOR - R&R OR REPLACE
RIGHT B4660 0.4 0.7
LEFT B4661 0.4 0.7
HANDLE REAR DOOR INSIDE OPENING · R&R OR REPLACE
RIGHT B4680 0.4
LEFT B4681 0.4
OR REPLAC
RIGHT B4700 - - - - - - 1
LEFT B4701 - - - - - - 1
ROD, REAR DOOR INSIDE LOCKING - R&R OR REPLAC
RIGHT
LEFT
BODY - RESEAL B5410 - - - - - - 0.1-0.4
VALVE, BODY/CAB PRESSURE RELIEF - REPLACE
RIGHT B6306 - - - - - - 0.2
LEFT B6307 - - - - - - 0.2
B4730
B4731
NPR N/
W3/W
CREW W4/W5W5500HDWT5500 FTR HV
- - - - - -
- - - - - -
NQR NRR FRR FSR HTR
FVR HX
0.3
0.3
EMBLEM AND/OR NAMEPLATE - ONE - REPLACE B7010 0.2 0.2 0.2 0.2 0.2 0.2 0.2
Add:
To Replace Each Additional 0.1 0.1 0.1 0.1
BEZEL - HEADLAMP - REPLACE
RIGHT B7240 - - - - 0.2 0.2 0.2
LEFT B7241 - - - - 0.2 0.2 0.2
HEADLAMP - AIM B7280 - - - - - 0.3
FLAPS, MUD - FRONT - REPLACE
FRONT B7786 - - - - - 0.3 -
REAR B7787 - - - - - 0.3 -
HEADLAMP ASSY COMPOSITE
RH B7288 0.5 0.5 0.5 0.5 - - -
2007 + New Cab
LH B7289 0.5 0.5 0.5 0.5 - - -
2007 + New Cab
LENS AND/OR GASKET, EXTERIOR LIGHTING - REPLACE B9598 - - - - - 0.2 0.2
LAMP ASSEMBLY, EXTERIOR - PARK AND TURN SIGNAL REPLACE
RIGHT B9616 - - - - - 0.2 0.3
LEFT B9617 - - - - - 0.2 0.3
LAMP ASSEMBLY, EXTERIOR - AUXILIARY LIGHTING - B9622 - - - - - 0.2 0.3
REPLACE
LAMP ASSEMBLY, EXTERIOR - STOP, TAIL AND TURN
SIGNAL - REPLACE
RIGHT B9640 - - - - - 0.2 0.2
LEFT B9641 - - - - - 0.2 0.2
0.4 0.4 0.4 0.4 - - -
0.6 0.6 0.6 0.6 - - -
C1
W
4
R
R
07/26/2007
GLASS
NQR NRR FRR FTR HTR
OPERATION DESCRIPTION OPERATION
NUMBER
NOTE: THESE LABOR OPERATIONS INCLUDE
ALIGNMENT, ADJUSTMENT AND NECESSARY
LUBRICATION WHEN APPLICABLE.
COWL AREA - RESEAL C0010 - - - - - .1-0.4 .1-0.4
GLASS, WINDSHIELD - RESEAL C0020 0.5 0.5 0.5 0.5 0.5 .1-0.5 .1-0.5
INC:Water test.
GLASS, WINDSHIELD - REPLACE
POLICY: S
INC: Water test and extra man's assistance.
ONE PIECE C0034 1.7 1.7 1.7 1.7 1.7 1.2 1.0
MIRROR, INSIDE REAR VIEW - REPLACE C0040 - - - - - - 0.2
SUPPORT, INSIDE REAR VIEW MIRROR·
R&R OR REPLACE
INC: Transfer or replacement of mirror to support.
C0050 - - - - - - 0.3
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FVR HV
FXR HX
GLASS, FRONT DOOR - ALIGN
RIGHT C0100 0.4 0.4
LEFT C0101 0.4 0.4 0.4 0.4 0.4 .1-0.4 .1-0.4
GLASS, FRONT DOOR - R&R
INC: Necessary lubrication and adjustments.
RIGHT C0110 1.0 1.0 1.0 1.0 0.8 0.8 0.8
LEFT C0111 1.0 1.0 1.0 1.0 0.8 0.8 0.8
ADD:
A· To R&R Armrest (Either Side) . - . 0.1 0.1 0.1
B· To Replace Window Regulator 0.3 0.3 0.3 0.3 0.1 0.1 0.1
C ~ To Replace Rubber Channel (Either Side) 0.1 0.1 0.1 0.1 0.2 0.2 0.2
GLASS, FRONT DOOR· REPLACE
INC: Necessary lubrication and adjustments.
RIGHT C0114 1.2 1.2 1.2 1.2 0.9 0.9 0.4
LEFT C0115 1.2 1.2 1.2 1.2 0.9 0.9 0.4
0.4 0.4 0.4 .1-0.4 .1-0.4
2007 + New Cab
RIGHT C0114 0.6 0.6 0.6 0.6 0.9 0.9 0.4
LEFT C0115 0.6 0.6 0.6 0.6 0.9 0.9
0.4
C2
W
4
R
R
T
N
R
07/26/2007
GLASS AND ATTACHING PARTS
OPERATION DESCRIPTION OPERATION
NUMBER
STRIP AND/OR RETAINER, FRONT DOOR WINDOW
INNER SEALING - R&R OR REPLACE RIGH
LEFT C0121 0.2 0.2 0.2 0.2 0.4 0.3 0.6
2007 + New Cab
STRIP, FRONT DOOR WINDOW OUTER SEALING -
R&R OR REPLACE RIGHT
LEFT C0131 0.2 0.2 0.2 0.2 0.3 0.3 0.4
2007 + New Cab
CHANNEL, FRONT DOOR WINDOW RUN - R&R OR REPLACE
INC: R&R door glass as necessary. RIGHT C0140 0.4 0.4 0.4 0.4 0.6 0.6 0.5
LEFT C0141 0.4 0.4 0.4 0.4 0.6 0.6 0.5
2007 + New Cab
C0120 0.2 0.2 0.2 0.2 0.4 0.4 0.6
Both 0.3 0.3 0.3 0.3 - - -
C0130 0.2 0.2 0.2 0.2 0.3 0.3 0.4
Both 0.1 0.1 0.1 0.1 - - -
Both 0.5 0.5 0.5 0.5 - - -
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FVR HV
CHANNEL AND/OR RETAINER, FRONT DOOR WINDOW RU
R&R OR REPLACE RIGHT
LEFT C0144 - - - - - - 1.2
CHANNEL, FRONT DOOR WINDOW REGULATOR SASH RPL.
RIGHT C0166 1.1 1.1 1.1 1.1 - - -
LEFT C0167 1.1 1.1 1.1 1.1 - - -
HANDLE, FRONT DOOR WINDOW REGULATOR - REPLACE
RIGHT C0170 0.2 0.2 0.2 0.2 0.2 0.2 0.3
LEFT C0171 0.2 0.2 0.2 0.2 0.2 0.3 0.3
C0146 - - - - - - 1.2
NQR NRR FRR FTR HTR
FXR HX
REGULATOR, FRONT DOOR WINDOW - R&R OR REPLACE
INC: D&C glass, prop in up position and transfer
motor where necessary. RIGHT MANUAL C0180 0.6 0.6 0.6 0.6 0.8 1.0 0.7
LEFT MANUAL C0181 0.6 0.6 0.6 0.6 0.8 0.9 0.7
POWER REGULATOR, FRONT DOOR WINDOW -
R&R OR REPLACE
INC: D&C glass, prop in up position and transfer
motor where necessary. RIGHT POWER C0182 0.5 0.5 0.5 0.5 - 1.0 0.8
LEFT POWER C0183 0.5 0.5 0.5
2007 + New Cab
GLASS, REAR DOOR - ALIGN - 4 DOOR
RIGHT C0300 - - - - - - .1-0.4
LEFT C0301 - - - - - - .1-0.4
GLASS, REAR DOOR - REPLACE 4 DOOR
RIGHT C0314 - 0.4 - - - - 0.4
LEFT C0315 - 0.4 - - - - 0.4
STRIP, REAR DOOR WINDOW SEALING - R&R OR REPLACE
4 DOOR
INNE
RIGHT
LEFT C0321 - 0.1 - - - - 0.5
OUTER RIGHT
LEFT C0331 - 0.1 - - - - 0.3
Both 0.7 0.7 0.7 0.7 - - -
C0320 - 0.1 - - - - 0.5
C0330 - 0.1 - - - - 0.3
0.5 - 1.0 0.8
Channel And/Or Retainer, Rear Door Window Run (Front)
(Front) 4 DOOR
RIGHT C0354 - 0.4 - - - - 0.7
LEFT C0355 - 0.4 - - - - 0.7
Revision 04/01/2007
C3
W
4
R
R
07/26/2007
GLASS AND ATTACHING PARTS
OPERATION DESCRIPTION OPERATION
NUMBER
HANDLE, REAR DOOR WINDOW REGULATOR - REPLACE
4 DOOR
RIGHT C0370 - 0.1 - - - - 0.3
LEFT C0371 - 0.1 - - - - 0.3
REGULATOR, REAR DOOR WINDOW - R&R OR REPLACE
MANUAL 4 DOOR
RIGHT C0380 - 0.4 - - - - 0.4
LEFT C0381 - 0.4 - - - - 0.4
REGULATOR, REAR DOOR WINDOW - R&R OR REPLACE
POWER 4 DOOR
RIGHT C0382 - - - - - 1.0 0.4
LEFT C0383 - - - - - 1.0 0.4
GLASS - SIDE STATIONARY (RIGHT OR LEFT) - RESEAL CO450 - - - - - -
GLASS, REAR CORNER - RESEAL
INC: Water test.
RIGHT C0610 - - - - 0.5 0.5 -
LEFT C0611 - - - - 0.5 0.5 -
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FVR HV
NQR NRR FRR FTR HTR
FXR HX
GLASS, REAR CORNER - REPLACE
POLICY: S
INC: R&R rubber channel where necessary, water test.
RIGHT C0620 - - - - 0.3 0.3 -
LEFT C0621 - - - - 0.3 0.3 -
GLASS, BACK WINDOW - RESEAL C0650 0.5 0.5 0.5 0.5 0.5 0.5 .1-0.5
INC:Water test.
GLASS, BACK WINDOW - REPLACE C0660 0.6 0.6 0.6 0.6 0.6 0.4 1.6
POLICY: S
INC: R&R rubber channel where necessary, water test and
extra man's assistance.
GLASS, BACK WINDOW SLIDING - COMPLETE - REPLACE CO687 - - - - - - 1.6
LATCH, BACK WINDOW SLIDING - REPLACE C0690 - - - - - - 0.2
C4
W
4
R
R
07/26/2007
WEATHERSTRIPS
OPERATION DESCRIPTION OPERATION
NUMBER
WEATHERSTRIP - ALIGN OR REPLACE
FRONT DOOR
RIGHT C1060 0.3 0.3 0.3 0.3 0.3 0.3 0.2
LEFT C1061 0.3 0.3 0.3 0.3 0.3 0.3 0.2
WEATHERSTRIP - REAR DOOR - ALIGN OR REPLACE
4 DOOR
RIGHT C1120 - 0.3 - - - - 0.2
LEFT C1121 - 0.3 - - - - 0.2
WEATHERSTRIP - ALIGN OR REPLACE
QUARTER WINDOW (SWING OUT)
RIGHT C1240 - - - 0.2 - -
LEFT C1241 - - - 0.2 - -
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FVR HV
NQR NRR FRR FTR HTR
FXR HX
C5
W
4
R
R
E
3
07/26/2007
INTERIOR TRIM
OPERATION DESCRIPTION OPERATION
NUMBER
WINDSHIELD GARNISH MOLDING REPLACEMENT
RIGHT
LEFT
SUNSHADE AND/OR SUPPORT· R&R OR REPLACE
INC: Transfer sunshade to new support.
RIGHT C2020 0.2 0.2 0.2 0.2 0.2 0.2 0.2
LEFT C2021 0.2 0.2 0.2 0.2 0.2 0.2 0.2
(INSTRUMENT PANEL) - ADJUST OR REPLACE
C2120 - - - - 0.3 0.3 -
DOOR ASSEMBLY, GLOVE COMPARTMENT
(INSTRUMENT PANEL) - R&R OR REPLACE
INC:Align compartment door latch catch. C2140 0.2 0.2 0.2 0.2 0.2 0.2 -
BOX, GLOVE COMPARTMENT (INSTRUMENT PANEL) ~
REPLACE C2160 0.3 0.3 0.3 0.3 0.3 -
INC: D&C door assembly.
C2000
C2001
NPR
W3/W
2007 + New Cab
ADD:
A - To Replace catch Lid 0.1 0.1 0.1 0.1 - - -
N/
CREW W4/W5W5500HDWT5500 FVR HV
- - - - - -
- - - - - -
1.6 1.6 1.6 1.6 - - -
NQR NRR FRR FTR HTR
FXR HX
0.2
0.2
ASH TRAY, INSTRUMENT PANEL - R&R OR REPLACE C2200 0.2 0.2 0.2 0.2 0.2 0.5
PLATE, INSTRUMENT PANEL TRIM - STEERING COLUMN
LOWER - R&R OR REPLACE C2327 - - - - - - 0.6
CLUSTER, METER, INSTRUMENT PANEL - REPLACE
2007 + New Cab
PAD, INSTRUMENT PANEL COVER· REPLACE C2500 4.5 4.5 4.5 4.5 0.5 1.2 -
2007 + New Cab
ADD:
A - To Color Coat - - - - 0.6 0.6 -
- - - - PC PC -
PANEL/PAD ASSEMBLY, INSTRUMENT PANEL - REPLACE C2540 - - - - - - 1.3
SIDE
RIGHT
LEFT
LENS, LAMP INTERIOR AND/OR REAR COMPARTMENT REPLAC
LAMP ASSEMBLY, INTERIOR AND/OR REAR C2686
COMPARTMENT - REPLACE
C2340 0.3 0.3 0.3 0.3 - - -
1.6 1.6 1.6 1.6 - - -
C2600
C2601
C2684
- - - - - -
- - - - - -
- - - - - -
- - - - - -
-
0.2
0.2
0.2
0.1-0.
C6
W
4
R
R
o
07/26/2007
INTERIOR TRIM
NQR NRR FRR FTR HTR
OPERATION DESCRIPTION OPERATION
NUMBER
CONSOLE ASSEMBLY· R&R OR REPLACE C2860 0.2 0.2 0.2 0.2 0.2 0.2 0.2
BEZEL ROOF CONSOLE - REPLACE C2865 - - - - - 0.7 -
PLATE, ROOF CONSOLE BACKING - REPLACE C2868 - - - - - 1.3 -
Diagnosis Time: You may claim up to the allowable lab
hours depending on actual time performing diagnosis. 0-.03
CONSOLE, ROOF - R&R OR REPLACE C2870 - - - 0.8 0.7 0.7
LATCH, ENGINE COVER - REPLACE C2880 - - - - - - 0.2
COVER, ENGINE - REPLACE C2890 - - - - - - 0.2
KNOB, CONTROL AND/OR SHAFT - ONE OR ALL - REPLACE C2990 - - - - - 0.2 0.2
MOLDING AND/OR PAD, SIDE ROOF RAIL GARNISH
ONE PIECE - R&R OR REPLACE
RIGHT C3028 - - - - - - 0.2
LEFT C3038 - - - - - - 0.2
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FVR HV
FXR HX
HEADLINING ASSY ~ R&R OR REPLACE C3108 0.7 0.7 0.7 0.7 - - -
TWO PIECE - FRONT C3122 - - - - - 1.3 -
TWO PIECE - REAR C3123 - - - - - .7 -
ONE PIECE C3128 - - - - - 1.5 1.1
2007 + New Cab
ARMREST, FRONT DOOR - R&R OR REPLACE
RIGHT C3320 - - - - 0.2 0.2 -
LEFT C3321 - - - - 0.2 0.2 ADD: - - - -
A - To Color Coat
- - - - PB PB -
TRIM ASSEMBLY, FRONT DOOR - R&R OR REPLACE
POLICY: S
RIGHT
UPPER C3342 - - - - 0.3 0.3 -
LOWER C3343 - - - - 0.2 0.2 -
ONE PIECE C3348 0.3 0.3 0.3 0.3 - - 0.4
LEFT
UPPER C3352 - - - - 0.3 0.3 -
LOWER C3353 - - - - 0.2 0.2 -
ONE PIECE C3358 0.3 0.3 0.3 0.3 - - 0.4
ADD:
A· To Color Coat, Lower - - - - 0.4 0.4 -
- - - - PB PB -
C3128 0.6 0.6 0.6 0.6 - - -
- - - - 0.2 0.2 -
C7
W
4
R
R
E
07/26/2007
INTERIOR TRIM
OPERATION DESCRIPTION OPERATION
NUMBER
PLATE AND/OR INSERT, FRONT DOOR SILL· REPLACE
RIGHT C3360 0.2 0.2 0.2 0.2 - 0.2 0.2
LEFT C3361 0.2 0.2 0.2 0.2 - 0.2 0.2
TRIM ASSEMBLY, REAR DOOR· R&R OR REPLACE
RIGHT C3540 - - - - - - 0.4
LEFT C3541 - - - - - - 0.4
PLATE AND/OR INSERT, REAR DOOR SILL - REPLAC
RIGHT
LEFT
STRAP (HANDLE) AND/OR ESCUTCHEON, ASSIST REAR R&R OR REPLACE
RIGHT
LEFT
GRIP, FRONT UPPER· R&R
RIGHT C3904 - - - - - 0.2 0.2
C3560
C3561
C3900
C3901
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FVR HV
- - - - - -
- - - - - -
- - - - - -
- - - - - -
NQR NRR FRR FTR HTR
FXR HX
0.2
0.2
0.2
0.2
CARPET, FLOOR - R&R OR REPLACE
POLICY: S
INC: Loosen trim panel.
RIGHT C4200 - - - - 0.3 0.3 -
LEFT C4201 - - - - 0.3 0.3 -
FRONT FLOOR PANEL CARPET REPLACEMENT C4202 - - - - - - 1.4
2007 + New Cab
COVER, RUBBER FLOOR - R&R OR REPLACE
INC: R & R drivers seat, loosen trim panel
FRONT C4222 0.2 - 0.2 0.2 - - 0.5
REAR C4223 0.3 - 0.3 0.3 - - -
CENTER
Molding, Back Window Garnish - R&R Or Replace
UPPER C4282 - - - - - - 0.2
LOWER C4283 - - - - - - 1.5
C4226 0.2 - 0.2 0.2 - - -
0.4 0.4 0.4 0.4
C8
W
4
R
R
E
E
E
E
E
R
07/26/2007
Seats and Seat Trim
NQR NRR FRR FTR HTR
OPERATION DESCRIPTION OPERATION
NUMBER
ADJUSTER ASSEMBLY, FRONT SEAT MANUAL-
R&R OR REPLACE
BENCH C6000 - - - - - - 0.6
BUCKET PASSENGER C6010 - - - - - - 0.4
BUCKET DRIVER C6011 0.4 0.4 0.4 0.4 0.4 0.4 0.4
ADJUSTER ASSEMBLY, FRONT SEAT MANUAL -
SPLIT/DIVIDED SEAT PASSENTER - R&R OR REPLACE C6020 - - - - - 0.5 -
WIRE, SEAT ADJUSTER LOCKING - BENCH SEAT - R&R OR
REPLAC
C6130
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FVR HV
FXR HX
- - - - - -
0.4
HANDLE, SEAT ADJUSTER - REPLAC
SPRING, SEAT ADJUSTER - BENCH SEAT - R&R OR REPLAC
SPRING, SEAT ADJUSTER - R&R OR REPLACE
BUCKET SEAT C6170 - - - - 0.2 0.2 0.4
RISER ASSEMBLY, BUCKET SEAT - PASSENGER - REPLAC
RISER ASSEMBLY, BUCKET SEAT - DRIVER - REPLAC
AIR RIDE MECHANISM, SEAT - REPAI
ACTUATOR, FRONT SEAT BACK (MANUAL RECLINING OR
RELEASE UNIT) - PASSENGER - R&R OR REPLACE
ACTUATOR, FRONT SEAT BACK (MANUAL RECLINING OR
RELEASE UNIT) - DRIVER - R&R OR REPLACE
SEAT ASSEMBLY, FRONT - REPLACE
PASSENGER C6820 0.2 0.2 0.2 0.2 0.3 0.3 -
DRIVER C6821 0.2 0.2 0.2 0.2 0.3 0.3 -
SEAT ASSEMBLY, FRONT - BENCH - REPLACE C6822 - - - - - - 1.4
SEAT ASSEMBLY, FRONT - SPLIT/DIVIDED SEAT PASSENGER C6823 - - - - - 0.3 0.3
C6150
C6160
C6210
C6211
C6230
C6510
C6511
- - - - - -
- - - - - -
0.2
0.4
0.4
0.4
1.1
0.4
0.4
SEAT ASSEMBLY, FRONT - SPLIT/DIVIDED SEAT - DRIVER
REPLACE C6824 - - - - - 0.3 0.3
COVER AND/OR PAD, FRONT SEAT CUSHION - R&R OR
REPLACE C6860 - - - - - - 0.8
COVER AND/OR PAD, FRONT SEAT CUSHION - R&R OR
REPLACE
POLICY: S
PASSENGER C6870 1.3 1.3 1.3 1.3 0.6 0.3 0.3
DRIVER C6871 0.4 0.4 0.4 0.4 0.7 0.3 0.3
ADD:
A - To Replace Seat Frame (Inc: Transfer seat adjusters.) 0.1 0.1 0.1 0.1 0.1 0.1 -
C9
W
4
R
R
T
E
)
E
E
E
E
E
T
07/26/2007
Seats and Seat Trim
OPERATION DESCRIPTION OPERATION
NUMBER
COVER AND/OR PAD, FRONT SEAT BACK CUSHION·
R&R OR REPLACE
POLICY: S
PASSENGER C7050 1.3 1.3 1.3 1.3 0.7 0.3 0.3
DRIVER C7051 0.4 0.4 0.4 0.4 0.7 0.3 0.3
ADD:
A - To Replace Seat Back Frame 0.1 0.1 0.1 0.1 0.1 0.1 (INC: Transfer seat back lock assembly.)
HINGE, FOLDING SECOND SEAT BACK - RIGHT - REPLACE
RIGHT C7500 - - - - - - 0.6
LEFT C7501 - - - - - - 0.6
PANEL, FOLDING SECOND SEAT CUSHION - SINGLE SEA
R&R OR REPLAC
COIL (SUPPLEMENTAL INFLATABLE RESTRAINT SYSTEM
R&R OR REPLAC
SENSOR, FORWARD DISCRIMINATING (SUPPLEMENTAL
INFLATABLE RESTRAINT SYSTEM) - R&R OR REPLAC
C7570
C8800
C8810
NPR
W3/W
N/
CREW W4/W5W5500HDWT5500 FVR HV
- - - - - -
- - - - - -
- - - - - -
NQR NRR FRR FTR HTR
FXR HX
0.2
0.8
0.3
MODULE, SDM (SUPPLEMENTAL INFLATABLE RESTRAINT
SYSTEM) - REPLACE C8817
MODULE, INFLATABLE RESTRAINT STEERING WHEEL REPLAC
MODULE, INFLATABLE RESTRAINT INSTRUMENT PANEL
REPLAC
MODULE, RESISTOR (SUPPLEMENTAL INFLATABL
RESTRAINT SYSTEM) - R&R OR REPLACE
SEAT BELT, FRONT {BUCKLE SIDE}· REPLACE
RIGHT C9020 0.2 0.2 0.2 0.2 0.2 0.4 0.2
LEFT C9021 0.2 0.2 0.2 0.2 0.2 0.4 0.2
SEAT BELT, FRONT {RETRACTOR SIDE} - R&R OR
REPLACE RIGH
LEFT C9041 0.2 0.2 0.2 0.2 0.2 0.6 0.6
SEAT BELT, FRONT CENTER - REPLACE C9100 0.3 0.3 0.3 - 0.2 0.2
BELT ASSEMBLY, SAFETY FRONT - REPLACE
C8835
C8836
C8840
C9040 0.2 0.2 0.2 0.2 0.2 0.6 0.6
- - - - - -
- - - - - -
- - - - - -
- - - - - -
0.8
0.4
1.5
1.9
2007 + New Cab
Right C9180 0.4 0.4 0.4 0.4 - - -
Left
C9181 0.4 0.4 0.4 0.4 - - -
BELT, SAFETY REAR {RETRACTOR SIDE} - REPLACE
RIGHT C9200 - - - - - - 0.2
LEFT C9201 - - - - - - 0.2
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