Intermec SR30 User Manual

Handheld Scanner

User’s

Guide

Intermec Technologies Corporation

Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technolgies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), i-gistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

ii SR30 Handheld Scanner User’s Guide

Document Change Record

This page records changes to this document. The document was originally released as Revision 001.

Version Number

002 9/2008 Revised to support the both the linear

Date Description of Change

and area versions of the SR30.

SR30 Handheld Scanner User’s Guide iii

iv SR30 Handheld Scanner User’s Guide

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Global Services and Support . . . . . . . . . . . . . . . . . . . . vii

Warranty Information . . . . . . . . . . . . . . . . . . . . vii

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . .viii

Service Location Support. . . . . . . . . . . . . . . . . .viii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . ix

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Learning About the SR30. . . . . . . . . . . . . . . . . . . . 1

Introducing the SR30 Handheld Scanner. . . . . . . . . . . . . . . 2

Powering the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Understanding the Status Light . . . . . . . . . . . . . . . . . . . . . . . 3

Understanding the Beeps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connecting and Configuring the SR30 . . . . 7

Connecting Your SR30 to a Host Device. . . . . . . . . . . . . . . . 8

Removing a Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Configuring Your SR30 Parameters . . . . . . . . . . . . . . . . . . . 11

International Keyboard Bar Codes. . . . . . . . . . . . . . . 12

Serial Parameter Bar Codes . . . . . . . . . . . . . . . . . . . . . 14

Troubleshooting and Maintaining the

SR30

SR30 Handheld Scanner User’s Guide v

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Troubleshooting the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Calling Product Support . . . . . . . . . . . . . . . . . . . . . . . 18

Problems and Possible Solutions . . . . . . . . . . . . . . . . 19

Contents

Resetting the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Maintaining the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Upgrading the SR30. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Cleaning the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Specifications and Accessories . . . . . . . . . . . 27

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Linear Imager Specifications for EV12 . . . . . . 29

Imager Specifications for EA15 . . . . . . . . . . . . 30

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Stand Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Cable Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

vi SR30 Handheld Scanner User’s Guide

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Before You Begin

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

SR30 Handheld Scanner User’s Guide vii

Before You Begin

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact.

Service Location Support

For the most current listing of service locations, click Support > Returns and Repairs > Repair Locations.

For technical support in South Korea, use the after service locations listed below:

AWOO Systems

102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: sbkang@awoo.co.kr

IN Information System PTD LTD

6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr

viii SR30 Handheld Scanner User’s Guide

Who Should Read This Manual

This guide is for the person who is responsible for installing, configuring, and maintaining the SR30 Handheld Scanner.

This guide provides you with information about the features of the SR30, and how to install, configure, operate, maintain, and troubleshoot it.

Patent Information

Before You Begin

Product is covered by one or more patents. There may be other U.S. and foreign patents pending.

SR30 Handheld Scanner User’s Guide ix

Before You Begin

x SR30 Handheld Scanner User’s Guide

Learning About the SR30

Use this chapter to familiarize yourself with the SR30 Handheld Scanner. This chapter covers these topics:

• Introducing the SR30 Handheld

Scanner

• Powering the SR30

• Understanding the Status Light

• Understanding the Beeps

• Scanning Bar Codes

Chapter 1 — Learning About the SR30

Introducing the SR30 Handheld Scanner

The Intermec SR30 Handheld Scanner is a general duty scanner designed to collect data at the point of service (POS) for customer applications. The SR30 comes with either a linear or area imager.

Scanner

Status light

Trigger

SR30 Handheld Scanner

Powering the SR30

The SR30 is powered through the accessory cable connected to a host device. Depending on which accessory cable you are using, power comes from either the host device or the external power supply. For more information about each cable, see “Cable

Accessories” on page 34.

2 SR30 Handheld Scanner User’s Guide

Chapter 1 — Learning About the SR30

Understanding the Status Light

The status light on the SR30 indicates a successful decode of a configuration or data bar code.

Status Light Descriptions

Light State What It Means

Blinks green once

Blinks green two times

Blinks green five times

Blinks red six times

The SR30 successfully scanned a data bar code.

The SR30 successfully scanned a configuration bar code.

A configuration bar code was unsuccessfully scanned.

The SR30 tried to send data to a host device, but there was a communications error:

• The PS2 port on the host device is not

initialized.

• An RS-232 protocol timeout has occurred.

That is, ENQ, ACK, NAK, and RTS/CTS.

Understanding the Beeps

The SR30 beeps to give you audio feedback when performing some functions. For example, you hear a beep each time you scan a valid bar code.

Beep Sequence Descriptions

Beep Sequence What It Means

Single beep The SR30 successfully decoded a bar code.

Two beeps The SR30 successfully scanned a

configuration bar code.

Five beeps The SR30 scanned a configuration bar code

that it did not recognize.

Six beeps Data was not successfully sent to the host.

You are using RS-232 communications and a timeout has occurred. That is, ENQ, ACK, NAK, and RTS/CTS.

SR30 Handheld Scanner User’s Guide 3

Chapter 1 — Learning About the SR30

ABCD

Status light

Scanning Bar Codes

The SR30 is used to scan bar code data. When you unpack the SR30, these bar code symbologies are enabled:

• Code 39

• Code 128/GS1-128

• UPC/EAN

• DataMatrix (SR30 Area Imager only)

• PDF 417 (SR30 Area Imager only)

If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on your SR30. Use EasySet version 5.6.0.0 or later to enable and disable symbologies for your scanner. EasySet is available on the Intermec web site at

www.intermec.com/EasySet.

To scan a bar code

1 Point the scanner window at the bar code label and hold the

SR30 steady about two feet from the label.

4 SR30 Handheld Scanner User’s Guide

Chapter 1 — Learning About the SR30

2 Pull the trigger and direct the red beam so that it falls across

all bars in the bar code label.

Use this test bar code:

Code 39 Test Bar Code

*123456*

Tip: Depending on your screen resolution, you may be able to scan bar codes displayed on your computer screen.

When the SR30 successfully reads a bar code label, the SR30 creates a single beep and the status light briefly turns green.

3 Release the trigger.

SR30 Handheld Scanner User’s Guide 5

Chapter 1 — Learning About the SR30

6 SR30 Handheld Scanner User’s Guide

Connecting and Configuring the SR30

Use this chapter to understand how to connect the SR30 to a host device and configure the SR30. This chapter covers these topics:

• Connecting Your SR30 to a Host Device

• Configuring Your SR30 Parameters

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