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Product profile
SG
20
2D Handheld Scanner
for Healthcare Applications
The Intermec SG20 is an aordable, high
performance family of handheld scanners
available in tethered or cordless models.
Designed to the needs of healthcare,
the SG20 helps to ensure that patient
safety standards are consistently met.
• Certified by leading healthcare IT
agencies Cerner and McKesson,
and compatible with healthcare
information management systems,
point-of-sale systems, iOS®
and Android® devices, PCs, and
common software platforms
• Features the industry’s fastest
2D imager for highly responsive
omnidirectional scanning
• Unique, ergonomic styling maximizes
comfort and saves countertop space
• White scanner housing made of
disinfectant-ready material
• Large LED provides eective
visual operational feedback
• Wide range of aordable,
multi-purpose accessories
increase scanner flexibility
Improving Patient Safety
The Intermec SG20 high performance
healthcare scanner features responsive
and reliable per formance to help
eliminate errors and improve patient
care. Whether at the admitting desk,
nurses’ station, patient bedside, lab or
pharmacy—the SG20 minimizes the time
and eor t to read a bar code, improving
productivity while ensuring important
verification processes are completed.
Responsive and Comfortable Scanning
Scanners have long been the de facto
data capture device for healthcare,
but are often slow, unreliable and not
well suited to these environments.
The SG20 is built to excel in the hospital,
with the industry’s fastest omnidirectional
2D bar code reading technology and
more motion tolerance than competing
devices. This ensures all common 1D
and 2D bar codes are scanned easily and
consistently, at any orientation, without
time-consuming item repositioning
or disturbance to resting patients.
A variety of communication options make
the transition to automatic bar code data
capture fast and easy. Connecting to
your existing infrastructure is easy with
support for USB, RS232, and keyboard
wedge cable interfaces—as well as optional
Bluetooth® wireless connectivity.
Perfectly Matched to Your Needs
Healthcare scanners are often used at the
point of care where infection control is crucial.
The disinfectant-ready housing of the SG20,
when combined with a protocol of frequent
disinfecting, can minimize the spread of
infectious diseases while providing years of
reliable service under these conditions.
The SG20 family includes the option of
either a Bluetooth wireless or tethered
(cabled) scanner, and a choice between
high performance scan engines with laser
or LED aimers—perfect for patient-facing
applications. This makes it possible to
standardize on a single scanner family across
your healthcare operation while providing
just the right model for your exact needs.
A variety of matching accessories,
such as scanner stands, enable handsfree scanning and free up much
needed counter or COW space.
Setting a New Design Standard
The SG20 is enclosed in an all-white
housing to match the clean aesthetics
of most hospital environments.
The arching profile of the SG20 is
perfect for tight spaces and the large
multi-color LED can be customized to
match the color of your décor or brand.
Part of a Complete Intermec Solution
The SG20 can be quickly and easily configured
with Intermec’s exclusive EasySet™ PC
programming tool. In just a few clicks, this
Windows-based utility can print programming
barcodes for custom configurations.
Adjust security settings, symbologies,
beeper tone and volume, LED color—even
set up advanced data editing routines.
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Comprehensive Support Services Available
0" 32"28"24"20"16"12"8"4"
36" 40"
Intermec bar code scanners operate in
dynamic business environments, and
a support plan can protect you from
unforeseen contingencies. Intermec
Medallion® Service programs deliver the
highest levels of productivity, device
reliability, and uptime. Choose the
right amount of coverage appropriate
for your operations. For more, visit
www.intermec.com/services.
Physical Characteristics
Dimension (L x W x H):
20 cm (7.9 in) x 6.1 cm (2.4 in) x 6.5 cm (2.6 in)
Weight (SG20T): 125 g (4.41 oz)
Weight (SG20B): 17 5 g (6.17 oz)
Electrical Specifications
Battery: Lithium-ion rechargeable (1567 mAh)
Battery Life: 8K scans from 7 0% capacity
Battery Rechar ge Cycle: 3 hrs when connected to
external power supply; 6 hrs when slow charged from
typical USB port
Typical Power Consumption
Tethere d (Corded) Ver sions @5V DC: 330mA
Wireless Versions (B ase Station): 0.5A maximum
Bluetooth Radio
Type: Bluetooth Class 2 v2.1+EDR
Range: 10 m (32.8 ft)
Features: Adapti ve Frequenc y Hopping (AFH)
Connectivity
• USB: HID keyboard (with A pple iOS suppor t),
HID POS*, IBM SurePOS*, v irtual comm port
• PC key board wedge
• RS232
* Tethered (corded) versions
Scan Technology
Intermec Ar ea Imager with Laser Aimer (EA30)
Intermec Ar ea Imager with LED Aimer (EA 31)
Scan Performance
Min. Code Resolu tion:
1D Codes: 4 mil
2D Codes: 6.6 mil
Min. Print Contrast: 20%
Motion Tolerance:
SG20xHPHC: 500 in/s
SG20x2DHC: 40 0 in/s
Bar Code S ymbologies Supported (1D)
Codabar, Code 11, Code 39, Code 93/93i,
Code 12 8 / GS1-128, EAN/UP C, GS1 Data Bar Limited,
GS1 Composit e (linear only), G S1 DataBar E xpanded,
GS1 Da taBar Omnidirectional, Int erleaved 2 of 5 ,
Matrix 2 of 5, MSI, Plessey, Standard 2 of 5 , Telepen
Bar Code S ymbologies Supported (2D)
Austr alian Post, Aztec , BPO, Canada Post, Codablo ck
A, Codablock F, Dat aMatrix, D utch Post, E AN/UPC, GS1
Composite, GS 1 DataBar Stacked, Infomail, Intelligent
Mail, Japan Post , Maxicode, Micro PDF41 7, Multicode,
PDF417, Plane t, Postnet , QR Code, Sweden Post, TLC 39
Temperature and Environmental Specifications
Operating Temperature: 0°C to 50°C (32°F to 122°F)
Storage Temperature: -20°C to 60°C (-4°F to 140°F)
Relative Humidity: 5 to 95% non-condensing
Drop: 1.2 m (4 ft) to concrete
Environmental Rating: IP30
Ambient Light: 0 to 100,000 lux
Electromagnetic Emissions Standards
Meets the requirements of the following produc t
emission standards:
• FCC Part 15 Class B (United States)
• Industry Canada ICE S-003 Class B (Canada)
• EN 55022: CISPR 22 Class B (European Union)
Environmental Compliance Requirements
RoHS, China RoHS, WEEE, and RE ACH.
Approved Disinfectants
CaviCide (Metre x); CidexPlus (Johnson & Johnson);
Clorox; MadaCide-1 (MadaMedicalProduct);
Super Sani-Clo th (PDI); Viraguard (Veridien)
Industry Approvals
Healthcare: Cerner (Certified), McKesson (Certified)
Regulatory Approvals
UL; CE M ark (EU); N OM (Mexico) ; C-TICK (A ustralia and N ew
Zealand ); SRRS (Ch ina); IDA (Sing apore); AN ATEL (Bra zil);
Indust ry Canada IC ES-003 C lass B (Canada)
Standard Warranty
• Tethered Models (SG20T): 5 years
• Wireless Models (SG 20B): 3 years
• Extended protection available with Inter mec
Medallion Support--for more information, visit
www.intermec.com/services
Accessories
View the SG20 Accessor y Guide for accessories.
Typical Reading Distances*
SG20xHPHC
in
12"
PDF417 15 mils
8"
PDF417 10 mils
Data Matrix 10 mils
4"
0"
4"
0.125mm/5 mils
EAN/UPC
8"
0.5 mm / 20 mils
12"
1 mm / 40 mils
90 100
070605040302010
SG20x2DHC
0" 36"32"28"24"20"16"12"8"4" 40"
in
12"
PDF417 10 mils
8"
Data Matrix 10 mils
4"
0"
4"
0.125mm/5 mils
8"
EAN/UPC
0.5 mm / 20 mils
12"
1 mm / 40 mils
cm
08070605040302010 90 100
30
20
10
0
10
20
30
cm
30
20
10
0
10
20
30
North America
Corporate Headquarters
600 1 36th Avenue We st
Ever ett, Washi ngton 982 03
Phone: (425) 348-2600
Fax: (425) 355-9551
Nort h Latin Ameri ca
Headquarters Oce
Mexico
Phone : +52 55 52- 41-48- 00
Fax: +5 2 55 52-11-8 1-21
South Latin America
Headqu arters O ce
Brazil
Phone : +55 11 37 11-67 76
Fax: +5 5 11 5502- 6780
Europ e/Middle East &
Africa Headquarters Oce
Readin g, United Kin gdom
Phone : +44 118 9 23 0800
Fax: + 44 118 92 3 0801
Asia Pa cific
Headquarters Oce
Singapore
Phone : +65 6303 2 100
Fax: + 65 6303 21 99
Internet
www.intermec. com
Worldwide Locations:
www.intermec. com/locations
Sales
Toll Free N A: (800) 93 4-316 3
Toll in NA: ( 425) 348 -2726
Freephone ROW:
00 800 4 488 88 44
Toll ROW: + 44 134 43 5 0296
OEM Sales
Phone: (425) 348-2762
Media Sa les
Phone: (513) 874-5882
Custom er Servic e
and Supp ort
Toll Free N A: (800) 75 5-5505
Toll in NA: ( 425) 356-1 799
* The re ading distan ces for each sc anner are ty pical dista nces
measur ed from the f ront end of th e scanner bez el in an oce
envir onment (20 0 lux) with e xtended r eading rang e activa ted.
Copyright © 2013 Intermec Technologies Corporation.
All rig hts reser ved. Inte rmec is a reg istered tr ademark of
Intermec Technologies Corporation. All other trademarks
are the p ropert y of their res pective o wners.
612163-D 05/13
In a cont inuing eor t to improv e our product s, Interme c
Technologies Corporation reserves the right to change
speci fications an d feature s without pr ior notice.