Intermec SG20B1D-KBW002 User Manual
SG
20B
Cordless Scanner and Base Station
User’s Guide
Intermec by Honeywell
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2011-2014 by Intermec by Honeywell.
The word Intermec, the Intermec logo, EasySet, and Ready-to-Work, are either trademarks or
registered trademarks of Intermec by Honeywell.
For patent information please refer to www.hsmpats.com.
ii SG20B Scanner + Bluetooth Base Station User’s Guide
Document Change Record
This page records changes to this document. The document was
originally released as Revision 01.
Version
Number
Date Description of Change
03
3/2014
• Added Honeywell patent info and name.
• Added note that battery should be changed
by a certified technician.
• Took out the Intermec USB Bluetooth
Adapter as an accessory - no longer available.
• Reorganized Chapter 6. Added upgrade via
base station.
• Added recover in firmware download
procedure.
• Modified Chapter 5 and made some
corrections.
• Took out reference to connectivity matrix -
does not exist.
• Took out Korean support info.
SG20B Scanner
+ Bluetooth Base Station User’s Guide iii
Version
Number
Date Description of Change
02 4/2013
• Revised for ANATEL certification - added
Base Station model name (SG20BS) in the
specs per their request.
• Took out firmware upgrade bar code in
firmware upgrade procedure for paired (step
5) and not paired (step 2) scanners. This was
an error.
• Corrected TBD’s in Chapter 6 (maybe - need
to check procedure to find firmware for base
station).
• Added SG20B2D and SG20B2DHP on list of
models where needed.
• Added cell phone scanning to predefined
imager modes 1d and 2D bar codes with
reflective surface.
• Updated 1D and HP reading distances with
extended reading range activated.
• Added flexible stand in accessories.
• Modified the firmware download procedure
for the scanner.
• Took out DPM mode.
iv SG20B Scanner + Bluetooth Base Station User’s Guide
Contents
Document Change Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
About the SG20B Cordless Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
About the SG20B Cordless Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Charge the SG20B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Charging Times. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Check Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Turn on the SG20B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connect the SG20B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connect as a System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Advantages of a Connection as a System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Scan Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hands-Free Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Autostand Triggering Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Understand the Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Intermec Ready-to-Work Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Status Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Understand the Beeps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Required Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
SG20 Bluetooth Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SG20B Charge Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SG20B Cordless Scanner + Bluetooth Base Station User’s Guide v
Desktop/Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Desktop Adjustable Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Flexible Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
About the SG20 Bluetooth Base Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2
About the SG20 Bluetooth Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power the SG20 Bluetooth Base Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Install the SG20 Bluetooth Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Unmounted Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mounted Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Understand the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
SG20 Bluetooth Base Station Recommended Connections . . . . . . . . . . . . . . . . . . 23
Understand the Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connect the Scanner and Base Station as a System. . . . . . . . . . . . . . . . 27
3
Connect the SG20 Bluetooth Base Station to a Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
USB Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connect to the USB Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connect to the 10-Pin Modular Connector . . . . . . . . . . . . . . . . . . . . . . . . . 30
RS-232 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Keyboard Wedge Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connect the SG20B Scanner to a SG20 Bluetooth Base Station . . . . . . . . . . . . . . . . . . . . . .34
Out of Range Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Configure the Scanner and Base Station as a System . . . . . . . . . . . . . 39
4
Basic Setup with Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Reset Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
USB Interface Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
International Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
USB Cable Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
RS-232 Interface Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Data Bits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
vi SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
Parity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Stop Bits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Configure the Postamble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Postamble configuration bar codes - Scanner . . . . . . . . . . . . . . . . . . . . . . . 45
Postamble configuration bar codes - Base Station. . . . . . . . . . . . . . . . . . . 46
Configure Your System with EasySet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Online Setup with EasySet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Offline Setup with EasySet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Connect and Configure the SG20B Scanner in Direct Connection . 49
5
Connect the SG20B in Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
HID Bluetooth Device Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Pair and Connect as an HID Bluetooth Device. . . . . . . . . . . . . . . . . . . . . . 50
To Disconnect From the Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
SPP Bluetooth Device Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
SPP Outgoing Connection (Host Initiated). . . . . . . . . . . . . . . . . . . . . . . . . 53
SPP Incoming Connection (Scanner Initiated). . . . . . . . . . . . . . . . . . . . . . 55
Configure the SG20B in Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Basic Setup with Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Reset Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Set an International Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configure Your Scanner with EasySet in Direct Connection . . . . . . . . . . . . . . . . . 60
Online Setup with EasySet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Offline Setup with EasySet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Troubleshoot and Maintain the Scanner and Base Station. . . . . . . . 63
6
Problems and Possible Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Upgrade the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Download the Latest Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Upgrade Scanner Firmware via the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Upgrade the Base Station Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Upgrade the Scanner Firmware in Direct Connection . . . . . . . . . . . . . . . . . . . . . . .77
Prepare the Scanner for Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . 77
Upgrade the Scanner Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Scanner Recovery in Firmware download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Clean the SG20B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
SG20B Cordless Scanner + Bluetooth Base Station User’s Guide vii
Reset the SG20B Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Replace the SG20B Scanner Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Specifications and Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
A
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Base Station Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
SG20B1D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
SG20B2D, SG20B2DHC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
SG20BHP, SG20BHPHC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Optimizing Scanner Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
B
Optimizing Decoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Damaged 1-Dimensional Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Predefined Imager Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Hands-Free Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
viii SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may also
see icons that tell you when to follow ESD procedures and when to
take special precautions for handling optical parts.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the equipment.
Before You Begin
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
SG20B Cordless Scanner + Bluetooth Base Station User’s Guide ix
Before You Begin
Web Support
Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at
TechnicalCommunications@intermec.com.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Who Should Read This Manual
This SG20B Cordless Scanner + Base Station User’s Guide is for the person
who is responsible for installing, configuring, and maintaining the
SG20B Cordless System.
This SG20B Cordless Scanner + Base Station User’s Guide provides you
with information about the features of the SG20 Cordless Scanner
and the SG20 Bluetooth Base Station, and how to install, configure,
operate, maintain, and troubleshoot them.
Before you work with the SG20B Cordless Scanner and SG20
Bluetooth Base Station, you should be familiar with your network
and general networking terms, such as IP address.
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as .pdf files) that you can download for free.
x SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
Before You Begin
To do wnload docume nts
1 Visit the Intermec web site at www.intermec.com.
2 Click the Products tab.
3 Using the Products menu, navigate to your product page. For
example, to find the CN3 computer product page, click
Computers > Handheld Computers > CN3.
4 Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category field, the Product Family field,
and the Product field to help you locate the documentation for your
product.
SG20B Cordless Scanner + Bluetooth Base Station User’s Guide xi
Before You Begin
xii SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
1
About the SG20B Cordless Scanner
This chapter provides an overview of the SG20B Cordless
Scanner. This chapter covers these topics:
• About the SG20B Cordless Scanner
• Charge the SG20B
• Turn on the SG20B
• Connect the SG20B
• Scan Bar Codes
• Understand the Lights
• Understand the Beeps
• Accessories
1
Chapter 1 — About the SG20B Cordless Scanner
About the SG20B Cordless Scanner
The SG20B Cordless Scanner is a general purpose handheld scanner.
The SG20B is lightweight, ergonomically designed, and uses a
Bluetooth™ radio for RF communications.
Scanner window
Trigger
SG20B Cordless Scanner
Status light
Intermec
Ready-to-Work
indicator™
The SG20B is available in the following models:
• 1D linear imager—SG20B1D-xxx
• 2D imager—SG20B2D-xxx
• Health Care 2D imager—SG20B2DHC-xxx
• High performance 2D area imager—SG20BHP-xxx
• Health Care 2D area imager—SG20BHPHC-xxx
2 SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
SG20B Scan Engine Option: The scan engine option of your SG20B can be
Intermec Technologies Corp.
Everett, WA 98203
BDA: XXXXXXXXXXXXXXX
CN: SG20T1D-XXXXXX
12584563214587
Contains TX FCC ID: HN2-BTM311
MEX SCT RCPACBT05-068
IC: ICES-003 CLASS B
IC: 1223A-BTM311
ANATEL: 1192-06-0569
ݭɼ૦ծ
MODEL, , : SG20
5V 1.7A
Made in Singapore
MFD , : YY/MM/DD
Intermec Technologies Corp.
Everett, WA 98203
BDA: XXXXXXXXXXXXXXX
12584563214587
IC: ICES-003 CLASS B
MFD , : YY/MM/DD
MODEL, , : SG20B
5V 1.7A
Made in Singapore
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SG20B1D-XXXXXX
CN: SG20B1D-XXXXXX
found in the first part of the configuration number. In this illustration, the scan
engine option is SG20B1D for 1D linear imager.
Charge the SG20B
The SG20B uses a rechargeable lithium-ion battery (P/N BP-SG20xxx) as its main power source.
Chapter 1 — About the SG20B Cordless Scanner
The battery pack used with this product may ignite, create a
chemical burn hazard, explode, or release toxic materials if
mistreated. Do not incinerate, disassemble, or heat above 100°C
(212°F). Do not short circuit; may cause burns. Keep away from
children.
Charge only in Intermec Models CB-SG20-xxx or BB-SG20-xxx.
Use of incorrect charger may present a risk of fire or explosion.
Promptly dispose of used battery pack according to the
instructions.
The SG20B battery can be charged using the SG20B Charge Base (P/N
CB-SG20-xxx) or SG20 base station (P/N BB-SG20-xxx). For more
information, see
“Required Accessories” on page 13.
SG20B Cordless Scanner + Bluetooth Base Station User’s Guide 3
Chapter 1 — About the SG20B Cordless Scanner
Make sure you fully charge the battery before you start using the
SG20B. Should a problem arise with the battery, you can change it by
yourself. For more information on how to replace a battery, see
“Replace the SG20B Scanner Battery” on page 83.
To charge the scanner’s battery
• Place the SG20B in a charge base or base station. The SG20B beeps
twice and flashes green to show it is charging.
SG20B in a Charge Base
Charging Times
Charging times differ depending on how the SG20B Charge Base or
SG20 Base Station is powered. There are two charging times:
• Fast charge = approximately 3 hours
• Slow charge = approximately 6 hours
Charge Base Charging Times
USB Connector DC connector
Slow charge Fast charge
4 SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
For more information on connecting the charge base see the SG20B
Charge Base Instructions delivered in the box with your charge base.
SG20 Base Station Charging Times
USB Connector 10-Pin Modular Connector DC Connector
Slow charge Fast charge Fast charge
For more information on charging times using the base station see
“Understand the Ports” on page 21.
Check Battery Status
When the battery capacity remaining is lower than 20% the scanner
status light flashes red approximately every 2 seconds. This means
you need to charge the battery.
If your scanner is off, pull the trigger to turn it on to see the battery
status.
Turn on the SG20B
Chapter 1 — About the SG20B Cordless Scanner
Use the trigger to turn on the SG20B.
To turn on the SG20B
• Pull the trigger.
When you pull the trigger to turn on the SG20B, the scanner enters a
discoverable state and remains discoverable for 5 minutes (before
automatically shutting off, can be configured). While the SG20B is
discoverable and in communications range, your host Bluetooth
device can discover your SG20B and establish a Bluetooth connection.
If your SG20B is already connected to a Bluetooth device (blue
Intermec Ready-to-Work indicator on), it is not discoverable.
If the status light on the SG20B flashes red when you pull the trigger
to turn it on, you need to charge the battery.
SG20B Cordless Scanner + Bluetooth Base Station User’s Guide 5
Chapter 1 — About the SG20B Cordless Scanner
Connect the SG20B
The SG20B cordless scanner can be connected to a host either via a
SG20 Base Station or via the host Bluetooth interface (for example an
external Bluetooth USB adapter or an internal Bluetooth controller).
Connect as a System
In the first case, the "SG20B Scanner + SG20 Base Station" unit
works as a single system (it is called "system" throughout this
document). The base station acts as an interface between the scanner
and the host. A system can work only if the scanner is connected to
the base station via Bluetooth and if the base station is properly
powered and connected to the host using the appropriate interface
cables (USB, RS-232 or Keyboard wedge Y-cable). The system can then
be seen as a tethered scanner, except than you can walk freely holding
your scanner in your hand.
For more information on how to connect and configure a SG20B
scanner as a system, see
System” on page 27 and “Configure the Scanner and Base Station
as a System” on page 39.
“Connect the Scanner and Base Station as a
Direct Connection
A scanner is said to be connected to a host in direct connection when
it is connected to the host via a Bluetooth interface such as an
external Bluetooth USB adapter or an internal Bluetooth controller.
For more information on how to connect and configure a SG20B
scanner in direct connection, see
in Direct Connection to a Host” on page 51.
“Connecting the SG20B Scanner
Advantages of a Connection as a System
The advantages of using your scanner as a system as opposed to a
direct connection are the following:
• No need to know the Bluetooth address of the device to which to
connect the scanner and to create a Bluetooth association bar
code,
• No need to fit the host PC with a Bluetooth interface,
6 SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
• Several interfaces available: RS-232, USB VCP, USB HID, Keyboard
Wedge,
• More reliable and faster data transfer.
Scan Bar Codes
For the SG20BHP and SG20BHPHC do not look directly into the
window area or at a reflection of the laser framing beam while
scanning. Long-term exposure to the laser framing beam can
damage your vision.
The SG20B contains either a 1D linear imager (SG20B1D), a 2D
imager (SG20B2D or SG20B2DHC) or high performance 2D imager
(SG20BHP or SG20BHC) to scan bar code data. The type of scan
engine you are using and the type of bar code you are decoding
determines the way you scan the bar code.
When you unpack the SG20B, these bar code symbologies are
enabled:
• Code 39
Chapter 1 — About the SG20B Cordless Scanner
• Code 128 / GS1-128
• EAN/UPC
• PDF417 (all models except SG20B1D)
• DataMatrix (all models except SG20B1D)
If you are using bar code labels that are encoded in a different
symbology, you need to enable the symbology on your SG20B. Use
EasySet version 5.6.5.4 or later to enable and disable symbologies for
your scanner.
Note: Be sure your SG20B scanner has established a Bluetooth
connection with the SG20 Base Station (see “Connect the SG20B
Scanner to a SG20 Bluetooth Base Station” on page 34) or with
another Bluetooth device (see “Connecting the SG20B Scanner in
Direct Connection to a Host” on page 51). If your scanner is not
connected it will emit an error beep when scanning bar codes.
SG20B Cordless Scanner + Bluetooth Base Station User’s Guide 7
Chapter 1 — About the SG20B Cordless Scanner
To scan with a 1D imager
1 Turn on your scanner by pressing the trigger.
2 Connect your scanner to a SG20 Base Station or to another
Bluetooth device.
3 Point the SG20B at the bar code and hold the SG20B at a slight
angle 5 to 25 cm (2 to 10 in) from the label.
4 Pull the trigger, and direct the red beam so that it falls across all
bars in the bar code label.
Use this test bar code:
Code 39 Test Bar Code
*123456*
*123456*
Tip: Depending on your screen resolution, you can scan bar codes
displayed on your computer screen.
By default, when the SG20B successfully scans a bar code, the
SG20B beeps one time, the status light turns green for 2 seconds,
and the scanner beam turns off.
5 Release the trigger.
ABCD
ABCD
Scanning Bar Codes: The aiming and scanner beams that you see depend
on which SG20B model you are using.
8 SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
Chapter 1 — About the SG20B Cordless Scanner
30°
20°
To scan with a 2D imager
1 Turn on your scanner by pressing the trigger.
2 Connect your scanner to a SG20 Base Station or to another
Bluetooth device.
3 Point the scanner window at the bar code label and hold the
SG20B steady a few inches from the label.
4 Pull the trigger and use the laser framing to position the imager
over the bar code or area to capture.
Example: SG20THP Laser Framing
By default, when the SG20B successfully scans a bar code, the
SG20B beeps one time, the status light turns green for 2 seconds,
and the scanner lighting turns off.
Note: When bar code labels are printed close to each other, try to
frame only the bar code you want to read, to avoid reading the wrong
bar code.
5 Release the trigger.
Hands-Free Scanning
The SG20B is a handheld scanner however you can scan items
without having to hold your scanner in your hand. To do hands-free
scanning, you will need to change the triggering mode to Autostand.
SG20B Cordless Scanner + Bluetooth Base Station User’s Guide 9
To activate, see
“Hands-Free Scanning” on page 99.
Chapter 1 — About the SG20B Cordless Scanner
Autostand Triggering Mode
Autostand mode is different depending on the scanner model. This
section explains the difference between:
• Autostand for or all models except SG20B1D and
• Autostand for SG20B1D
Autostand For All Models Except SG20B1D
Autostand is a mix of Level and Presentation triggering modes. When
the scanner is not in the Charge Base or Base station it is in Level
mode (pull the trigger to scan a bar code). When you place the scanner
in a Charge Base or Base Station it automatically switches to
Presentation mode. In this mode the scanner turns on automatically
when it detects movement in front of the scanner window. This allows
you to use your scanner for hands-free scanning. To return to Level
mode (handheld scanning) take the scanner out the of the base.
Autostand For SG20B1D
When using the 1D model Autostand is a mix of Level and Flashing
triggering modes (1D model does not support Presentation mode).
When the scanner is not in the Charge Base or Base station it is in
Level mode (pull the trigger to scan a bar code). When you place the
scanner in a Charge Base or Base Station it automatically switches to
Flashing mode. In this mode the scanner is flashing. This allows you
to use your scanner for hands-free scanning. To return to Level mode
(handheld scanning) take the scanner out the of the base.
Note: Autostand mode is not available when using the Desktop
Adjustable stand or the Flexible stand because it does not provide
automatic detection of the scanner. If you are using this stand with
the SG20B you must also enable the Ignore Stand Detect setting using
EasySet version 5.6.5.4 or later. In this case the scanner switches to
Presentation/Flashing mode after a configurable timeout and is not
dependent on the stand.
10 SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
Chapter 1 — About the SG20B Cordless Scanner
Understand the Lights
The status light and Intermec Ready-to-Work indicator on the SG20B
flash red, green, amber and/or blue depending on the status of the
scanner, battery and Bluetooth connection.
Intermec Ready-to-Work Indicator
The Intermec-Ready-to-Work indicator ™ (blue LED) gives
information about the Bluetooth connection. When a connection has
been established the light is always on (blue) unless the scanner is
docked in a Base station or charge base. In this case the blue light
turns off even though the Bluetooth connection is still active.
Blue Intermec Ready-to-Work Indicator
Light State What it Means
Off A Bluetooth connection has not been established.
OR
Scanner is docked in a base station or charge base
(Bluetooth connection is active - check host to verify
connection).
Blinking, slow The scanner is trying to establish a Bluetooth
connection with a Bluetooth device.
Blinking, fast The scanner is awaiting user acknowledgement in a
pairing procedure.
On A Bluetooth connection to the base station or host
computer is established. The SG20B is ready to scan
bar codes and send data.
When using your scanner to scan bar codes (blue light on) your
scanner will also flash status information using green, red and amber
lights. See the Status Light information in the next section.
SG20B Cordless Scanner + Bluetooth Base Station User’s Guide 11
Chapter 1 — About the SG20B Cordless Scanner
Status Light
The status light flashes green, red or amber to indicate the status of
the scanner and/or battery. Status information is sometimes shown
even if the Intermec Ready-to-Work Indicator is on. This way the
scanner can communicate more than one type of information at the
same time.
For example while the blue LED is on to show that there is a
Bluetooth connection, the scanner will flash green when you have
successfully scanned a bar code.
Default Status Light Description
Light State What it Means
Green light on for 2
seconds
Green light flashes 2
times
Red light on for 2
seconds
Red, blinking Battery power is low (< 20% - need to charge).
Green, blinking
(only when docked)
Green, on
(only when docked)
Amber, blinking Battery fault.
The scanner successfully decoded a bar code and sent
the data to the host.
A configuration bar code was successfully read.
Transmission error
OR
Configuration bar code was not accepted
The scanner is charging.
Battery power is < 95%.
Battery is fully charged.
12 SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
Understand the Beeps
The SG20B beeps to give you audio feedback when performing some
functions. For example, you hear a beep each time you scan a valid bar
code.
Default SG20B Beep Descriptions
Beep Sequence What it Means
Single beep The SG20B successfully scanned a bar code.
Two fast beeps The SG20B successfully scanned a configuration bar
code or has been turned on.
Two beeps, bitonal The SG20B is properly docked in the SG20B Charge
Base or SG20 Base Station.
Six very fast beeps Transmission error
OR
Configuration bar code was not accepted
Series of beeps
from low to high
Series of beeps
from high to low
The SG20B is connecting to a Bluetooth host.
The SG20B is disconnecting from a Bluetooth host.
Note: The scanner does not beep when disconnecting
automatically after a long period of inactivity or when
reading the "Bluetooth Device Disconnect"
configuration bar code.
Chapter 1 — About the SG20B Cordless Scanner
Accessories
The following accessories are available for your scanner.
Required Accessories
One of the following accessories is required for your SG20B Cordless
Scanner.
SG20B Cordless Scanner + Bluetooth Base Station User’s Guide 13
Chapter 1 — About the SG20B Cordless Scanner
SG20 Bluetooth Base Station
The Bluetooth Base station is used to charge your scanner and
connect it to a non-Bluetooth host. For more information on the base
station see
SG20 Bluetooth Base Station: P/N BB-SG20-xxx
“About the SG20 Bluetooth Base Station” on page 18.
SG20B Charge Base
The charge base is used to charge your scanner only (no Bluetooth
connection). For more information on the charge base see the SG20B
Charge Base Instructions delivered in the box with the charge base.
SG20 Charge Base: P/N CB-SG20-xxx
Optional Accessories
The following accessories are optional.
14 SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
Chapter 1 — About the SG20B Cordless Scanner
Desktop/Wall Mount
The desktop/wall mount holder can be used to store the SG20B when
you are not using it. You can attach the holder with screws either to a
desk or to a wall.
SG20 Desktop/Wall Mount Holder: P/N Holder-SG20-xx
Desktop Adjustable Stand
The desktop adjustable stand can be used to adjust the scanning
angle when using the SG20B as a hands-free scanner (must change
the default trigger setting) or to store it when you are not using it.
SG20 Desktop Adjustable Stand: P/N Stand-SG20-xx
SG20B Cordless Scanner + Bluetooth Base Station User’s Guide 15
Chapter 1 — About the SG20B Cordless Scanner
Flexible Stand
SG20 Flexible Stand: P/N Flexstand-SG20-xx
16 SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
2
About the SG20 Bluetooth Base Station
This chapter provides an overview of the SG20B Bluetooth
Base Station. This chapter covers these topics:
• About the SG20 Bluetooth Base Station
• Power the SG20 Bluetooth Base Station
• Install the SG20 Bluetooth Base Station
• Understand the Ports
• Understand the Light
• Accessories
17
Chapter 2 — About the SG20 Bluetooth Base Station
About the SG20 Bluetooth Base Station
The SG20 Bluetooth Base Station is used to connect an Intermec
scanner to a non-Bluetooth host device. Data is transmitted from the
scanner to the host via the SG20 Bluetooth Base Station. The SG20
Bluetooth Base Station is also used to charge a SG20B cordless
Bluetooth scanner.
The SG20B scanner and SG20 Bluetooth Base Station are used
together (in connection) as a standalone system.
10-pin modular
USB connector
Intermec Ready-to-Work
indicator
SG20 Bluetooth Base Station
connector
Power the SG20 Bluetooth Base Station
The SG20 Bluetooth Base Station is powered through the cable
connected to a host device or an external Intermec power supply. See
“Connect the SG20 Bluetooth Base Station to a Host” on page 28
for connection details.
Note: You cannot power the SG20 Bluetooth Base Station using a
standard USB cable plugged in a power outlet via a USB power
adapter.
DC power
connector
18 SG20B Cordless Scanner + Bluetooth Base Station User’s Guide
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