Intermec PB22, PB32 User Manual

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Mobile Label and Receipt Printer

User’s

Guide

Intermec Technologies Corporation

Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

ii PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Using the PB22/PB32 Mobile Label and Receipt Printer . . . . . . . . . . . . 1

Learning About the PB22/PB32 Mobile Label and Receipt Printer . . . . . . . . . . . . . . . . . . . . . 2

Identifying the Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Understanding the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Understanding the Printer Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Understanding the Printer Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Understanding the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Contents

Using the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Charging the Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Understanding the Battery Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Extending Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Loading Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Printing a Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuring the PB22/PB32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Configuring the PB22/PB32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Understanding the Display Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Understanding Ready Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Understanding Information Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Understanding Pause Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Understanding Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Understanding Error Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Understanding Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Changing Configuration Settings From the Display . . . . . . . . . . . . . . . . 24

Changing Configuration Settings From PrintSet . . . . . . . . . . . . . . . . . . . 25

Changing Configuration Settings Using the Command Line . . . . . . . .25

PB22/PB32 Mobile Label and Receipt Printer User's Guide iii

Contents

Changing Configuration Settings From the Printer Home Page. . . . . . 26

Changing Configuration Settings Using SmartSystems Foundation. . 27

Changing the Printer Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Establishing Communications With a Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Setting Up Bluetooth Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Setting Up 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Configuring Wireless Printing Using IPL. . . . . . . . . . . . . . . . . . . . . . . . . . .32

Configuring Wireless Printing Using Fingerprint . . . . . . . . . . . . . . . . . . . 35

Setting Up USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Setting Up Serial Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Troubleshooting and Maintaining the PB22/PB32 . . . . . . . . . . . . . . . . . 41

Troubleshooting the PB22/PB32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Contacting Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Understanding Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Troubleshooting Printer Problems and Finding Solutions . . . . . . . . . . . . . . . . . . .44

Troubleshooting Communication Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using the Line Analyzer in Fingerprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using Dump Mode in IPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Cold Booting the PB22/PB32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Accessories for the PB22/PB32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Factory Default Settings (Fingerprint Printers) . . . . . . . . . . . . . . . . . . . . . 60

Factory Default Settings (IPL Printers). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Factory Default Settings (ESC/P Printers) . . . . . . . . . . . . . . . . . . . . . . . . . .62

IPL and Fingerprint Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

iv PB22/PB32 Mobile Label and Receipt Printer User's Guide

IPL Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Fingerprint Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

PB22/PB32 Mobile Label and Receipt Printer User's Guide v

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings, cautions, and notes that are used in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

vi PB22/PB32 Mobile Label and Receipt Printer User's Guide

Before You Begin

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at

intermec.custhelp.com to review technical information or to request

technical support for your Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.

Service Location Support

For technical support in South Korea, use the after service locations listed below:

AWOO Systems

102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: sbkang@awoo.co.kr

Sammi Information Systems Co Ltd

7-9FL, Seo Jo Building 103-15, Galwor-Dong Seoul, Yong San-ku Korea, South 140-807 Contact: Kyung-Hee Koo Telephone: +82-2-790-5508 Email: jlovekoo@sammicomputer.co.kr

Who Should Read This Manual

This user’s guide is for the person who is responsible for installing, configuring, and maintaining the PB22/PB32 printer.

PB22/PB32 Mobile Label and Receipt Printer User's Guide vii

Before You Begin

This guide provides you with information about the features of the PB22/PB32, and how to install, configure, operate, maintain, and troubleshoot it.

Before you work with the PB22/PB32, you should be familiar with your network and general networking terms, such as IP address.

Related Documents

This table contains a list of related Intermec documents and their part numbers.

Document Title Part Number

Intermec Fingerprint Developer’s Guide 934-019-xxx

Intermec Fingerprint Programmer’s Reference Manual 937-005-xxx

Intermec Printer Language (IPL) Developer’s Guide 934-013-xxx

Intermec Printer Language (IPL) Command Reference Manual 937-007-xxx

ESC/P Programmer’s Reference Manual. 937-010-xxx

The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free.

To download documents

1 Visit the Intermec web site at www.intermec.com.

2 Click Support > Manuals.

3 Use the Product Category field, the Product Family field, and

the Product field to help you locate the product whose documentation you want to download.

viii PB22/PB32 Mobile Label and Receipt Printer User's Guide

Using the PB22/PB32 Mobile Label and Receipt Printer

Use this chapter to familiarize yourself with the PB22/PB32 mobile label and receipt printer. In this chapter you will find these sections:

• Learning About the PB22/PB32 Mobile Label and

Receipt Printer

• Using the Batteries

• Loading Media

• Printing a Test Page

Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

Learning About the PB22/PB32 Mobile Label and Receipt Printer

The PB22/PB32 is a rugged direct thermal label and receipt printer that is designed for use with Intermec mobile computers, Intermec fixed computers, and Intermec vehicle mount computers as well as the SF51 and SR61 scanners. The PB22 uses 50.8 mm (2 in) media and the PB32 uses 76.2 mm (3 in) media.

The PB22/PB32 provides:

• print resolution of 203 dpi.

• print speeds of up to 100 mm per second (4 ips).

• 802.11 or Bluetooth radio options.

Identifying the Parts of the Printer

Use this illustration to familiarize yourself with some of the features of the PB22/PB32.

Self-strip door

Media cover release button

Ready-to-Work indicator

Communication port

PB22/PB32 Printer: This illustration shows the important features of the PB22/PB32 printer. A weather-resistant flap protects the communications ports and the external power connector.

Control panel

2 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

SETUP:

SER-COM

Standby button Info button

Feed button

Setup button

Ready-to-Work indicator

Understanding the Control Panel

The PB22/PB32 control panel contains four buttons, a liquid crystal display (LCD), and one LED indicator. Use the four buttons to navigate the menu system and perform functions on the PB22/PB32 printer. See the following tables to understand the buttons, the menu system, and what the LED means.

Printer Control Panel

Understanding How to Use the PB22/PB32 Buttons

Button Name

Feed Press to advance label or receipt paper. The amount of

Setup Press to display the Setup menu. Not used with ESC/P

Standby (Power)

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 3

Button Function

media that feeds is dependent on the type of media you are using. It will advance by 5 mm (0.2 inch), feed out an entire label, or feed a configured length of media based on your media and settings.

If the printer is printing, pressing this button causes the printer to pause. Press the button again to resume printing.

firmware.

Press to put the printer in Standby mode. In Standby mode, power to the radio, the display, and the backlight are turned off.

Press to turn the printer back on and put in Ready mode.

Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

Understanding How to Use the PB22/PB32 Buttons (continued)

Button Name

Button Function

Info Press to display a summary of network connection

information and error conditions. Each setting in the summary information displays on the screen for five seconds.

All of the buttons can act as “soft keys,” which means that the function of each button depends on the state of the printer. A small icon appears in the screen next to the button to indicate the function it performs.

Understanding the Soft Keys

Button Soft Keys Description

• Moves up one level in the menu system. This soft

key appears in Setup mode.

• Increases the value of a number when editing

settings such as an IP address. This soft key appears in Setup mode.

• Pauses the printing job. This icon appears only

when you are printing.

Exit Setup mode and return to Ready mode.

Moves through the settings at the same level in the menu system.

• Moves down one level in the menu system and

saves changes to a setting.

• Exits a printing job or exits Information mode.

4 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

IPL

ESCP

ZSIM

There is only one LED on the PB22/PB32 printer: the Ready-toWork™ indicator.

Understanding the Ready-to-Work Indicator

Indicator State Description

Off When the light is off, it can mean one of several

conditions:

• The printer is in Standby mode.

• The printer is in Info mode.

• The printer is in Setup mode.

On The PB22/PB32 is turned on and operating.

Blinking A blinking light can mean one of several conditions:

• The printer is out of paper.

• The media cover is open.

• There is a printer error that requires you to perform an

action. For a list of possible problems, see

“Troubleshooting the PB22/PB32” on page 42.

Understanding the Printer Language

Your PB22/PB32 printer comes with Intermec Printer Language (IPL), Fingerprint, or Intermec Receipt Protocol (ESC/P). The language you choose affects the functionality of the printer and how you interact with it. This manual contains information for using the different types of printer language.

When the printer is shipped from the factory, the first person to turn on the printer will have the option of choosing which printer language to run on the printer.

• Press the appropriate button to choose a language.

Choosing the Printer Firmware

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 5

Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

The current firmware type and version display on the PB22/PB32 screen when the printer is in Ready mode.

IPL 11.1.0

The screen of a PB22/PB32 running IPL firmware

Understanding the Printer Sounds

The PB22/PB32 plays sounds in response to several actions that you can take with the printer. Use the following table to understand when the sounds occur and what they mean.

Understanding the Printer Sounds

Sound Occurs When:

Power

• You insert a battery in the printer.

• The PB22/PB32 starts charging the battery.

• You plug in the AC adaptor.

Hardware You open the media door, close the media door, or insert a

cable.

Button You press any of the PB22/PB32 buttons.

Error

• The printer cannot feed paper or print a job because of

a hardware issue such as the media door open, a paper jam, or there is no media.

• An error occurs such as a paper jam, a print error, or the

printer is out of range.

Understanding the Backlight

The screen backlight on the PB22/PB32 behaves the same way as a screen saver on your PC. After a set amount of time elapses without any user interaction, the backlight goes off. The screen backlight turns on when:

• the printer begins printing.

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Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

• you press a button.

• you connect the printer to external power.

• you are communicating with or sending data to the printer.

You can change the amount of time to have elapse before the backlight turns off using the Setup menu. Options for backlight are always off, always on, 5 seconds, 10 seconds, 20 seconds, 30 seconds, or 60 seconds.

Using the Batteries

The PB22/PB32 uses a rechargeable 2250 mAh lithium-ion battery (Model AB27) for power. You must fully charge the battery before you can use the PB22/PB32. A fully charged battery can last up to one week without needing to be recharged when the printer is in Standby mode.

Use Intermec Model AB27 battery only. Use of another battery may present a risk of fire or explosion.

The Model AB27 battery may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 100°C (212°F), or incinerate.

Dispose of used batteries promptly. Keep away from children.

Installing the Battery

Make sure you fully charge the battery before you use your PB22/ PB32. You can charge the battery before or after you install them into the PB22/PB32.

To install the battery

1 Lay the PB22/PB32 upside down on a flat surface.

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 7

Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

2 Insert the battery with the tab facing away from the front control

panel.

3 Insert the edge of the battery under the lip of the PB22/PB32 and

then push down until you hear the battery latch click.

8 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

Charging the Batteries

There are two ways to charge the PB22/PB32 battery:

• Connect AC power to the printer using a 12 VDC power supply

and charge the battery while it is in the PB22/PB32.

• Charge the battery in the AC18 4-bay battery charger. It takes

approximately 4 hours to charge your batteries using the 4-bay battery charger.

For information on charging your battery in the 4-bay battery charger, see the AC18 4-Bay Battery Charger Instructions (P/N 943-128-xxx).

It takes approximately 3 hours to charge the battery while it is installed in the PB22/PB32 printer. To charge the battery inside the PB22/PB32, you need:

• an Intermec 12 VDC power supply (Model AE19).

• an AC power cord.

To charge the battery inside the PB22/PB32

1 Install the battery in the PB22/PB32. For help, see the previous

section, “Installing the Battery” on page 7.

2 Connect the power supply to the DC power connector on the

printer.

3 Connect one end of the power cord to the power supply and then

plug the other end into an AC outlet.

Understanding the Battery Icons

The easiest way to tell the status of your battery is to look at the battery icons on the control panel of the PB22/PB32.

Battery Icon Status

Icon Status

Battery is fully charged.

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 9

Battery has a medium charge. You should be able to work for several more hours before charging or replacing the battery.

Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

Battery Icon Status (continued)

Icon Status

Battery is low. Recharge the battery.

Battery is critically low. You need to replace the battery now.

Battery charging error. You may need to replace the battery.

External power connected and there is no battery in the printer.

Extending Battery Life

Here are some tips for extending the overall life of your battery:

• Never expose the battery to direct sunlight or temperatures over

50°C (122°F).

• Only charge the battery inside the PB22/PB32 using a power

supply or in the 4-bay battery charger (Model AC18).

• Do not set the backlight to always on. The always on setting

disabled automatic power saving modes.

Here are some tips for extending the life of your battery between charges:

• Press the Standby button to put the printer in Standby mode.

• Remove the battery from the printer if you will not be using it for

three days or more.

• Do not operate the PB22/PB32 in extremely cold temperatures,

the allowable operating cold temperature is -20°C (-4°F). Using the PB22/PB32 in temperatures below freezing reduces the overall battery life.

Remember that any rechargeable battery loses its ability to maintain a charge over time. You can only recharge it a finite number of times before you must replace it.

10 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Loading Media

You can use roll or fanfold receipt media with the PB22/PB32 printer. The PB22/PB32 ships with a small amount of media loaded and a test page printed to verify that the printer works. The PB22/PB32 supports self-strip printing applications. For information on how to correctly load media for self-strip printing, see “To load media for

self-strip printing” on page 14. For information on media, see “Specifications” on page 54.

To load media

1 Press down on the blue media cover release button until the cover

releases.

Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

2 If necessary, unlock the media support lock before sliding the two

media supports apart.

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 11

Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

3 Insert a roll of media and close the media supports so the roll is

held firmly in place. Make sure you load the media clockwise so that it pulls off the core from the bottom of the printer.

Media support lock

4 Lock the media support lock.

Note: The only time you need to unlock and lock the media support lock again it is when you are changing to a roll with a different width.

5 Pull out approximately 8 cm (3 in) of the media.

12 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

6 Close the media cover until it latches. The printer emits the

hardware sound to tell you that the media door closed correctly.

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Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

7 Press down on the self-strip door to make sure the media cover is

completely latched.

8 Press the Feed button to advance the media.

To load media for self-strip printing

1 Complete Steps 1 through 4 in the previous procedure.

2 Open the self-strip door in the media cover.

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3 Remove a label from the roll of media so that you are left with

several inches of label liner.

4 Feed the label liner over the self-strip bar and out the back of the

self-strip door.

5 Close the media cover until it latches and press down on the

self-strip door to make sure it locks. The separated liner and media spool from the self-strip mechanism.

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Chapter 1 — Using the PB22/PB32 Mobile Label and Receipt Printer

Printing a Test Page

After you have loaded media in the printer, you are ready to print a test page. You can choose from several test page options for each of the printer language. If you cannot get the test page information to print, see “Troubleshooting the PB22/PB32” on page 42.

To print a test page with a PB22/PB32 loaded with IPL

1 Press the Setup button.

2 Press until you reach Test/Service.

3 Press to enter the Test/Service menu system.

4 Press to enter the Testprint Config menu.

5 Press to enter the Config menu.

6 Press to choose a testprint.

7 Press to print the Config testprint of your choice.

To print a test page with a PB22/PB32 loaded with Fingerprint

1 Press the Setup button.

2 Press until you reach Print Defs.

3 Press to enter the Print Defs menu system.

4 Press until you reach Testprint.

5 Press to enter the Testprint menu.

6 Press to choose a testprint.

7 Press to print the testprint of your choice.

To print a self test with a PB22/PB32 loaded with ESC/P

• Send the ESC EZ{TP} command to the printer.

16 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Configuring the PB22/PB32

In this chapter you will find these sections:

• Configuring the PB22/PB32

• Establishing Communications With a Host

• Downloading Fonts and Graphics

Chapter 2 — Configuring the PB22/PB32

IPL 11.1.0

Configuring the PB22/PB32

You can change the configuration settings of the PB22/PB32 printer directly from:

• from the display.

• from the host PC using PrintSet.

• from the host PC using the command line.

• from the printer home page.

• using SmartSystems Foundation.

For more information on the IPL and Fingerprint menu systems, see“IPL and Fingerprint Setup Menus” on page 63.

Understanding the Display Modes

The PB22/PB32 has six display modes to help you effectively interact with the printer: Ready, Information, Paused, Setup, Error, and Test. Use the following sections to understand the different printer modes

Understanding Ready Mode

The printer is in Ready mode when the printer is on and ready to print. The main screen displays the power status, the radio status, and the printer language and version.

The PB22/PB32 in Ready Mode

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I/O serial 8N1 9600

CANCEL

PAUSE

Understanding Information Mode

When the printer is in Information mode, it displays a subset of pertinent information about the printer. If the printer experienced an error, the error message displays first followed by the printer information. Each message displays on the screen for five seconds. After five seconds on the last information screen, the printer exits Information mode.

The PB22/PB32 in Information Mode

To enter Information mode

• Press the Information button on the control panel.

Understanding Pause Mode

Use Pause mode to momentarily stop printing or to cancel a current print job. Once you pause the printer, the Pause mode screen appears. Use the Feed button to both pause and resume printing.

The PB22/PB32 in Pause Mode

To enter Pause mode

• Press the Feed button while the printer is printing.

To resume printing

• Press the Feed button.

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SETUP:

SER-COM

To cancel a print job

1 Press the Feed button to pause printing (Fingerprint, IPL, or

ESC/P).

2 Press the Information button (or soft key) to cancel the print

job (Fingerprint or IPL) or press and hold the Pause button in ESC/P.

Understanding Setup Mode

Use Setup mode to change the settings on the printer.

Sample Setup Mode Screen

To enter or exit Setup mode

• Press the Setup button.

Once you enter Setup mode, there are two editing modes: normal and enhanced.

Editing Settings in Setup Mode

Editing Mode To Navigate To Accept Value

Normal

• Press to move among choices.

Press .

• Press to go up a level in menu

system.

Enhanced

• Press to move within the editable

fields. When the field blinks, you can edit it.

Press .

• Press to increase the value of the

field.

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IP ADDRESS:

130.42.240.102

BAUDRATE:

9600

PAPER FAULT

Normal Editing Mode: In normal editing mode, you see an up arrow and a right arrow for making selections.

Enhanced Editing Mode: In enhanced editing mode you have a plus sign and a right arrow to change the value of numeric fields.

Understanding Error Mode

The printer enters Error mode when it detects an error condition such as a low battery or a paper fault. Some error messages appear on the screen immediately when they occur, such as DOOR OPEN. Other error messages do not appear until you press the Information button. If there is more than one error at a given time, the errors display in the order that they occurred.

Sample Error Mode Screen

If you encounter an error message, see “Understanding Error

Messages” on page 42 for information on how to fix the problem.

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Understanding Test Mode

Use Test mode to verify printer settings, print test labels, restore factory default settings, or enter Dump mode for troubleshooting purposes. Two test modes are available: Test mode and Extended Test mode.

Using Test Mode

Test mode is a simple sequence of events which requires little user interaction. Extended Test mode requires more user interaction and lets you choose which actions you want the printer to perform.

To enter Test mode

1 Make sure the printer is in Ready mode and is loaded with media.

2 Press the Feed and Standby buttons at the same time and hold

until Select Media appears on the screen and it displays the type of media you are using.

3 Release both buttons. The printer performs a test feed (sensor

calibration), prints a series of test labels, and then enters Dump mode.

The printer is now in Dump mode and it scans the communication ports. Any characters received on the communication ports are printed.

4 Press Feed to exit Dump mode.

After you exit Dump mode, the printer returns to Ready mode. For more information on Dump mode, see “Troubleshooting

Communication Problems” on page 46.

Using Extended Test Mode

Use Extended Test mode to run additional diagnostic tests, including printing specific test labels, entering Dump mode, and resetting to factory defaults.

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TEST LABELS

CHESS

Sample Extended Test Mode Screen

To enter Extended Test mode

1 Make sure that the printer is loaded with media.

2 Press the media cover release button to open the media cover.

3 Press the Standby button to turn the printer off.

4 Press Feed and Standby buttons at the same time until CLOSE

PRINTER DOOR appears on the screen.

5 Close the media cover. You are now in Extended Test mode.

• Press to cycle through the options.

• Press to select a test option.

• Press to exit Extended Test mode.

Options in Extended Test Mode

Function Description

Select Media This option is almost the same as the process in Test

mode, except that the printer performs a slow test feed in Extended Test mode. The slow test feed enables the printer to perform a slow sensor calibration which can help resolve gap or mark detection problems.

Test Labels This option allows you to print test labels one at a

time. Press to print the next label.

Dump Mode This options enters Dump mode. For more

information on Dump mode,

Communication Problems” on page 46.

see “Troubleshooting

Factory Default This option restores the factory default settings. Press

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 23

to select this option and then follow the

instructions on the screen.

Chapter 2 — Configuring the PB22/PB32

SETUP:

NET-COM, NET1

SETUP:

NETWORK

SETUP:

FEEDADJ

SETUP:

SER-COM,UART1

Starting point

SETUP:

MEDIA

SETUP:

PRINT DEFS

SETUP:

POWER

SETUP:

DISPLAY

Options in Extended Test Mode (continued)

Function Description

Setup and Exit This option exits Extended Test mode and puts the

Exit This option exits Extended Test mode

Changing Configuration Settings From the Display

You need to enter Setup mode before you can change configuration settings. For more information on entering Setup mode and navigating through the settings, see “Understanding Setup Mode”

on page 20.

The top levels of the Setup menu are organized in a one-way loop. Each level has several sub-levels.

printer in Setup mode.

The Main Levels of the Setup Menu in Fingerprint

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SETUP:

NETWORK

SETUP:

TEST/SERVICE

SETUP:

MEDIA

SETUP:

SER-COM

Starting point

SETUP:

CONFIGURATION

SETUP:

POWER

SETUP:

DISPLAY

The Main Levels of the Setup Menu in IPL

ESC/P supports six types of setup commands:

• Bluetooth - set Bluetooth parameters

• Download - download fonts and graphics to the printer

• Easy print mode - print receipts, tickets, labels, and reports

• Line printer mode - print receipts, tickets, labels, and reports

• Query - retrieve information about the printer or a print request,

cancel printing, or reset the printer

• WiFi - set WiFI parameters

Changing Configuration Settings From PrintSet

PrintSet is a printer configuration tool that you can download from the Intermec web site. PrintSet can communicate with your printer through a serial cable or a network connection. It works on all PCs running Windows 98 (or later). PrintSet allows you to easily change all of the setup parameters. It also includes setup wizards to guide you through some common configuration tasks.

Changing Configuration Settings Using the Command Line

You can change configuration parameters by sending commands directly to the printer using your terminal program (HyperTerminal) and a serial or network connection.

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If your printer uses the Fingerprint language, you use the SETUP command, followed by the node, subnode, and parameters setting. Here is a Fingerprint example that sets your media setting to labels with gaps:

SETUP "MEDIA,MEDIA TYPE,LABEL (w GAPS)"

If your printer uses the IPL language, you would send this command:

Fingerprint automatically sends feedback to HyperTerminal as you type. If you want to see what you are typing with IPL, you need to complete the following procedure.

To see IPL commands as you type

1 From the HyperTerminal menu, select File > Properties > the

Settings tab.

2 Click the ASCII Setup button.

3 Select Echo typed characters locally.

4 Click OK twice.

Changing Configuration Settings From the Printer Home Page

If you have an 802.11 radio in your printer and it is connected to the network, you can use your web browser to open the printer home page and make configuration changes. To connect to a wireless network, follow the procedure in “Setting Up 802.11 Radio

Communications” on page 30.

To make changes to the configuration

• From the home page, click Configuration.

For more information on how to change configuration settings, see the Fingerprint Programmer’s Reference Manual (P/N 937-005-xxx), the

IPL Programmer’s Reference Manual (P/N 937-007-xxx), or the ESC/P Programmer’s Reference Manual (P/N 937-010-xxx). You can download

these documents from the Intermec web site at www.intermec.com.

26 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Changing Configuration Settings Using SmartSystems Foundation

You can use the SmartSystems console to change configuration settings on your printer. The PB22/PB32 ships with the SmartSystems client loaded on it. The console is part of SmartSystems Foundation and is available from the Intermec web site. To download SmartSystems Foundation, go to

www.intermec.com/products/smrtsysfoundation/index.aspx.

Changing the Printer Language

The following printer languages are available on the PB22 and PB32 printers:

• Fingerprint

• IPL

• ESC/P

Chapter 2 — Configuring the PB22/PB32

• DSim

• ZSim

The most frequently used methods of changing languages are by using HyperTerminal and through the display settings. These methods are described below.

To change the printer language using the display settings

• Press the Setup button to the change command language

function. See Appendix C for the Fingerprint and IPL menu trees.

To change the printer language using Fingerprint and HyperTerminal

1 Select Start > Accessories> Communications > Hyperterminal

to start HyperTerminal.

2 Send the enable administrator rights command:

run “su -p pass admin

3 Send the run command to change the printer language:

setlanguage IPL -r

To change the printer language using IPL and HyperTerminal

1 Select Start > Accessories> Communications > Hyperterminal

to start HyperTerminal.

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2 Send the enable administrator rights command:

<STX><ESC>.y, su -p pass admin <ETX>

3 Send the run command to change the printer language:

<STX><EXC> .y,setlanguage FP -r<ETX>

To change the printer language using ESC/P and HyperTerminal

1 Select Start > Accessories> Communications > Hyperterminal

to start HyperTerminal.

2 Enter U-shell. Press the ESC key and type:

{SYS:USH}

3 Send the enable administrator rights command:

su -p pass admin

4 Send the run command to change the printer language:

setlanguage IPL -r

Establishing Communications With a Host

The PB22/PB32 must establish communications with a host that will send the data for the printer to print. The PB22/PB32 provides four ways to communicate with a host:

• Bluetooth radio communications

• 802.11 b/g radio communications

• USB communications

• Serial communications

Setting Up Bluetooth Communications

The PB22/PB32 can contain a Bluetooth radio that allows wireless communications with a remote device from distances up to 100 meters (approximately 328 feet) depending on the Bluetooth range capabilities of the remote device, environmental conditions, and obstructions. For the Bluetooth-enabled devices to exchange data, both devices must establish a connection. Bluetooth software is always running in the background.

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The PB22/PB32 cannot initiate a Bluetooth connection. One of the devices, must request a connection with the printer. The PB22/PB32 then accepts or rejects the connection. Use Intermec Settings on the mobile computer to enable the Bluetooth settings on the PB22/PB32.

The PB22/PB32 can also connect to Bluetooth scanners, such as the SF51 and the SR61. You can create the bar code labels you need to connect the printer to a Bluetooth scanner using EasySet software. If you are going to create the bar code labels using EasySet, you will need to know the Bluetooth Device Address and the PIN of the PB22/PB32. You can download a free version of EasySet from the Intermec web site at www.intermec.com.

Each PB22/PB32 equipped with a Bluetooth radio has a unique Bluetooth Device Address (BDA) loaded into its module when manufactured. You can find the BDA on the certification label located on the bottom of the printer.

To set up Bluetooth communications with a mobile computer

• Follow the procedure to discover and connect to Bluetooth devices

in your mobile computer user’s manual.

Note: For maximum security, you need to configure a Bluetooth passcode for the PB22/PB32. The default passcode for the PB22/PB32 is “1234.”

To set up Bluetooth communications with a scanner

1 Download and install EasySet.

2 Create the following bar code labels using EasySet:

• Administrator reset factory defaults

• Bluetooth parameters - security - not active

• Bluetooth parameters - connect/disconnect - compose BT

address

• Bluetooth parameters - security - compose PIN

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3 Scan the bar code labels with the Bluetooth scanner.

Understanding Bluetooth Radio Icons

Icon Description

The Bluetooth radio is on and the printer is not connected to a serial cable.

The Bluetooth radio is turned off. The Bluetooth radio turns off when you connect a serial cable.

Setting Up 802.11 Radio Communications

The PB22/PB32 can have an internal 802.11 b/g radio to transfer and receive data using wireless communications. This manual assumes that you have already set up your wireless communications network including your access points. The following procedures include information on setting up wireless security for both IPL and Fingerprint versions of the PB22/PB32.

The PB22/PB32 supports these authentication modes: none, WEP, WPA Personal and Enterprise mode (802.1x authentication), WPA2 Personal and Enterprise mode (802.1x authentication).

Note: WPA and WPA2 Enterprise mode currently support PEAP, TTLS, and LEAP. For LEAP authentication, the PB22/PB32 supports Open EAP, but does not support Network EAP.

To set up the PB22/PB32 to work in your wireless network, you will need:

• Serial cable (P/N 075497-xxx)

• Host PC running Windows or Linux

• Serial port software such as HyperTerminal

Note: If you are using IPL commands with HyperTerminal, you may want to be able to see the commands as you type them on your screen. For help, see “Changing Configuration Settings Using the

Command Line” on page 25.

To set up the PB22/PB32 for wireless communications

1 Connect the 8-pin circular DIN connector to the serial port on the

PB22/PB32.

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2 Connect the other end of the serial cable to a serial port on the

back of your PC.

3 Open HyperTerminal on your PC and configure the following

parameters for the serial port:

Parameter Default Setting

Baud rate 115200

Data bits 8

Parity None

Stop bits 1

4 From the host PC, check the wireless settings.

If you have an IPL version of the printer, send these commands to the PB22/PB32:

<STX><SI>wt,SSID<ETX> <STX><SI>wt,WEP1<ETX> <STX><SI>wt,WEP2<ETX> <STX><SI>wt,WEP3<ETX> <STX><SI>wt,WEP4<ETX> <STX><SI>wt,AUTH<ETX> <STX><SI>wt,WPA<ETX> <STX><SI>wt,WPA2<ETX> <STX><SI>wt,WPA_PSK<ETX> <STX><SI>wt,ROAM<ETX> <STX><SI>wt,PWR_MODE<ETX> <STX><SI>wt,CHANNEL<ETX> <STX><SI>wt,AP_MAC<ETX> <STX><SI>wt,SIGNAL<ETX> <STX><SI>wt,SPEED<ETX> <STX><SI>wt,ACTIVE<ETX>

If you have a Fingerprint version of the printer, send this command to the PB22/PB32:

setup write "wlan","uart1:"

5 Set up the PB22/PB32 to use the correct SSID and authentication

modes. See one of the following procedures to configure wireless printing on your IPL or Fingerprint printer.

6 If you are going to use certificates for validation, transfer the

certificate to the printer. The printer can accept .pfx, .pem, and .der certificates.

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7 Verify that the PB22/PB32 is connected to the access point and

make sure it has an IP address allocated to it.

Understanding the 802.11 Radio Icons

Icon Description

Excellent signal

Strong signal

Good signal

Weak signal

Poor signal

No signal

Use the following sections to set most of your wireless communication settings. For help with additional commands and information, see either the Fingerprint Programmer’s Reference Manual (P/N 937-005-xxx) or the IPL Programmer’s Reference Manual (P/N 937-007-xxx). You can download both documents from the Intermec web site at www.intermec.com.

Configuring Wireless Printing Using IPL

Use the following procedures to configure your PB22/PB32 with IPL for wireless printing.

To configure the printer to use WEP authentication

1 Send the following commands to login as an admin and set the

SSID:

<STX><ESC>.x,su -p pass admin<ETX> <STX><SI>ws,SSID,xxxxx<ETX>

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where xxxxx can be from 0 to 32 alphanumeric characters.

Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.”

2 Send the following commands to configure the WEP keys. The

following example sets WEP key 1 to 1234 and enables WEP key 1.

3 Send the following command to activate the settings.

<STX><SI>ws,ACTIVE,1<ETX>

To configure the printer to use WPA-PSK or WPA2-PSK mode

1 Send the following commands to login as an admin and set the

SSID:

<STX><ESC>.x,su -p pass admin<ETX> <STX><SI>ws,SSID,xxxxx<ETX>

where xxxxx can be from 0 to 32 alphanumeric characters.

2 Send one of the following commands to turn on WPA or WPA2

authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared key:

<STX><SI>ws,WPA,ON<ETX> <STX><SI>ws,WPA2,ON<ETX> <STX><SI>ws,WPA_PSK, xxxxxxxxxx<ETX>

where xxxxxxxxxx is a value between 8 and 64 characters.

3 Send the following command to activate the settings:

<STX><SI>ws,ACTIVE,1<ETX>

To configure the PB22/PB32 to use WPA or WPA2 Enterprise mode

1 Send the following commands to login as an admin and set the

SSID:

<STX><ESC>.x,su -p pass admin<ETX> <STX><SI>ws,SSID,xxxxx<ETX>

where xxxxx can be from 0 to 32 alphanumeric characters.

Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.”

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2 Send one of the following commands to enable WPA-802.1x or

WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value:

3 Send these commands to configure the EAP_TYPE:

where xxxx can be OFF, LEAP, PEAP, or TTLS.

where xxxx is the unique username and the unique password for this protocol.

4 If you are using TTLS, you may need to send this command to set

the TTLS outer name:

where xxxx is the outer name.

5 If you are using certificates for validation, here are some

commands you may need to use.

• Send the following commands to set a certificate and enable

validation:

<STX><SI>ws,CA_CERT,c:/testCA.pfx@export<ETX> <STX><SI>ws,VALIDATE,ON<ETX>

where c:/testCA.pfx is the location and name of the certificate and export is the passphrase.

• Send the following commands to set a common name for

server 1 and server 2:

<STX><SI>ws, .SERVER_CN1,xxxxxxxxxx <ETX> <STX><SI>ws, .SERVER_CN2,xxxxxxxxxx <ETX>

where xxxxxxxxxx can be a value from 0 to 64 characters.

• Send the following command to make sure your values match

those used by the access point:

<STX><SI>wt,[variable name]<ETX>

All variables are returned with the exception of EAP_PASS which always returns “****” if configured and CA_CERT

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which transmits the name of the last certificate authority successfully installed. An additional read-only variable for the supplicant state, called STATE, is also returned.

• You may need to send the following command several times for

the wireless station to connect:

<STX><SI>ws,ACTIVE,1<ETX>

Configuring Wireless Printing Using Fingerprint

Use the following procedures to configure your PB22/PB32 with Fingerprint for wireless printing.

To configure the printer to use WEP authentication

1 Send the following commands to login as an admin and set the

SSID:

run"su -p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx"

where xxxxx can be from 0 to 32 alphanumeric characters.

Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.”

2 Send the following commands to configure the WEP keys. The

following example sets WEP key 1 to 1234 and enables WEP key 1.

setup "wlan","WEP1","0x0001020304" setup "wlan",".WEP_KEY","1" setup "wlan","ACTIVE","1" setup write "wlan","uart1:"

To configure the printer to use WPA-PSK or WPA2-PSK mode

1 Send the following commands to login as an admin and set the

SSID:

run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx"

where xxxxx can be from 0 to 32 alphanumeric characters.

2 Send one of the following WPA/WPA2 ON commands to turn on

WPA or WPA2 authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared key:

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Chapter 2 — Configuring the PB22/PB32

setup "wlan","WPA","ON" setup "wlan","WPA2","ON" setup "wlan","WPA_PSK","xxxxxxxxxx" setup "wlan","ACTIVE","1" setup write "wlan","uart1:"

where xxxxxxxxxx is a value between 8 and 64 characters.

To configure the PB22/PB32 to use WPA or WPA2 Enterprise mode

1 Send the following commands to login as an admin and set the

SSID:

run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx"

where xxxxx can be from 0 to 32 alphanumeric characters.

2 Send one of the following WPA/WPA2 ON commands to set up

WPA-802.1x or WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value:

setup "wlan","WPA","ON" setup "wlan","WPA2","ON" setup "wlan","WPA_PSK","" setup write "wlan","uart1:"

•To view the 802.1x values, send this command:

setup write "8021x","uart1:"

3 Send these commands to configure the EAP_TYPE:

setup "8021x","EAP_TYPE","xxxx"

where xxxx can be OFF, LEAP, PEAP, or TTLS.

setup "8021x",".EAP_USER","xxxx" setup "8021x","EAP_PASS","xxxx"

where xxxx is the unique username and the unique password for this protocol.

4 If you are using TTLS, you may need to send this command to set

the TTLS outer name:

setup "8021x","TTLS_USER","xxxx"

where xxxx is the outer name.

5 If you are using certificates for validation, here are some

commands you may need to use.

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• Send the following commands to set a certificate and enable

validation:

setup "8021x","CA_CERT","c:/test.pfx@export" setup "8021x","VALIDATE","ON"

where c:/test.pfx is the location and name of the certificate and export is the passphrase.

• Send the following commands to set a common name for

server 1 and server 2:

setup "8021x",".SERVER_CN1","xxxxxxxxxx" setup "8021x",".SERVER_CN2","xxxxxxxxxx"

where xxxxxxxxxx can be a value from 0 to 64 characters.

• Send the following command to make sure your values match

those used by the access point:

setup write "8021x","uart1:"

• You may need to send the following command several times for

the wireless station to connect:

setup "wlan","ACTIVE","1"<ETX>

Setting Up USB Communications

To set up USB communications with your PC, you will need:

• USB cable

• Intermec InterDriver® software

You can download the InterDriver software from the Intermec web site at www.intermec.com.

Setting Up Serial Communications

Use a serial cable (P/N 075497-xxx) to connect the PB22/PB32 to a PC or a mobile computer. For the mobile computer, you may need to purchase a serial adapter. For more information, contact your local Intermec sales representative.

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Chapter 2 — Configuring the PB22/PB32

Before you can establish a serial connection, you need to make sure that the settings on the PC or mobile computer match those of the PB22/PB32.

Serial Port Settings on the PB22/PB32

Parameter Default Setting

Baud rate 115200

Data bits 8

Parity None

Stop bits 1

Flow control XON_XOFF (IPL)

To connect the PB22/PB32 to a PC or mobile computer

No default (Fingerprint) RTS/CTS (ESC/P)

1 Connect the 8-pin circular DIN connector to the serial port on the

PB22/PB32.

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2 Connect the other end of the serial cable to a serial port on the

back of your PC or to a serial adapter on your mobile computer.

Serial port

Serial cable

Downloading Fonts and Graphics

The easiest way to download fonts and graphics is to use PrintSet. You can download PrintSet from the downloads page for the PB22/PB32 printer on the Intermec web site at www.intermec.com. Follow the procedures in the PrintSet online help to download fonts and graphics.

You can also use Fingerprint, IPL, or ESC/P commands to send fonts and graphics to the printer. For help with commands and information, see either the Fingerprint Programmer’s Reference Manual (P/N 937-005-xxx), the IPL Programmer’s Reference Manual (P/N 937-007-xxx), or ESC/P Programmer’s Reference Manual (P/N 937-010-xxx). You can download these documents from the Intermec web site at www.intermec.com.

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 39

Chapter 2 — Configuring the PB22/PB32

40 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Troubleshooting and Maintaining the PB22/PB32

Use this chapter to solve problems you may encounter while using the PB22/PB32. This chapter contains the following sections.

• Troubleshooting the PB22/PB32

• Cold Booting the PB22/PB32

• Upgrading the Firmware

• Cleaning the Printer

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32

Troubleshooting the PB22/PB32

You may have printer operation, print quality, or printer communication problems at some time during the life of the PB22/ PB32 printer. It is easy to fix most of the problems and you will find solutions in “Troubleshooting Printer Problems and Finding

Solutions” on page 44. If you cannot find the answer to your

problem, you may need to contact Product Support.

Contacting Product Support

Before you call Intermec Product Support, you may want to visit the Intermec technical knowledge base (Knowledge Central) at

intermec.custhelp.com to review technical information or to request

technical support. If you still need help after visiting Knowledge Central, you may need to call Product Support.

To talk to an Intermec Product Support representative in the U.S.A. or Canada, call:

1-800-755-5505

Outside the U.S.A. and Canada, go to www.intermec.com and click Contact to find your local Intermec representative.

Before you call Intermec Product Support, make sure you have the following information ready:

• Printer serial number

• Firmware type and version

• Bluetooth, wireless, or serial port settings

You can find all of the information listed above in the printer menu system or on a test print page.

Understanding Error Messages

Use the following tables to troubleshoot some common error message you may see display on PB22/PB32 screen. Some of the error messages are specific to the type of firmware you have loaded on your PB22/ PB32.

42 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32

Possible PB22/PB32 Error Icons and Messages

Error Icon Error Message Description

Pause The print job is paused.

Paper out (IPL) Out of Paper

(Fingerprint)

Testfeed not done

The printer is out of paper. Load a new roll of media. For help, see “Loading Media” on

page 11.

The printer did not perform a test feed before it printed out test labels. It is important to perform a test feed because it calibrates the sensor.

To perform a testfeed:

• In Fingerprint and ESC/P, press the Feed

button for more than 1 second.

• In IPL open and close the media door and

then Press the Feed button.

Printhead hot The printhead is overheated and needs to cool

‘

Upgrading The printer is loading new firmware.

LSS too high, LSS too low

down. In IPL, wait for printing to resume automatically. In Fingerprint and ESC/P, your print job is lost.

These errors can occur when you run a test feed without any media installed, or if you have incorrect media settings.

Load the printer with media (see “Loading

Media” on page 11), run Test mode (see “Understanding Test Mode” on page 22),

and select the appropriate media type.

PB22/PB32 Mobile Label and Receipt Printer User’s Guid 43

IP configuration error

The printer is trying to acquire an IP address from the network. Wait for the printer to complete the task before taking any action.

IP link error No network connection.

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32

Possible PB22/PB32 Error Icons and Messages (continued)

Error Icon Error Message Description

Field out of label You are attempting to print in an area that

extends beyond the print window. See the programmer’s reference manual for your type of firmware (IPL, Fingerprint, or ESC/P) for information on how to set the media parameters.

Door open The printer is not completely closed. Press

down on the media cover to make sure it is latched.

Troubleshooting Printer Problems and Finding Solutions

Use the following tables to troubleshoot some common problems you may encounter with the PB22/PB32 printer.

Printer Problems and Solutions

Problem Possible Solution

The printer does not turn on when you press Standby.

The blue light (Readyto-Work indicator) is blinking.

• Replace the battery with a charged battery.

• Connect external power to make sure the printer

works correctly and to charge the battery.

• Make sure media is loaded and the media cover

is closed. For help, see “Loading Media” on

page 11.

• There is a printing error. The screen displays an

error message containing information on the error.

• The printer is paused. The printer is cancelling a

print job.

Printer keeps printing or feeding when it should stop.

The printout is not in the desired position.

• Check media settings.

• Make sure the label gap sensor is clean. For help,

see “Upgrading the Firmware” on page 48.

• Check for errors in the software application.

• Make sure the label gap sensor and platen roller

are clean.

44 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32

Printer Problems and Solutions (continued)

Problem Possible Solution

The printer is not printing with an 802.11 wireless connection.

The printer is not printing with a Bluetooth connection.

When printing, the printer is skipping labels.

• Verify that the wireless settings are correct. For

help, see “Setting Up 802.11 Radio

Communications” on page 30.

• Make sure the printer has an IP address.

• Make sure the printer is connected to the

network.

• Make sure the printer is in Ready mode.

• Re-establish a Bluetooth connection with the

mobile computer or scanner. For help, see your mobile computer user’s manual or “Setting Up

Bluetooth Communications” on page 28.

• Make sure the mobile computer can print to a

known good printer.

• Print a Bluetooth test print page to make sure

that the mobile computer discovered your printer. For help, see “Printing a Test Page” on

page 16.

• Make sure the printer is in Ready mode.

Perform a testfeed:

• In Fingerprint, press the Feed button for more

than 1 second.

• In IPL, open and close the media door and then

Press the Feed button.

Make sure the label gap sensor is clean. For help, see “Upgrading the Firmware” on page 48.

Printout is faded or weak.

PB22/PB32 Mobile Label and Receipt Printer User’s Guid 45

• Fingerprint users: adjust the media constant/

factor and contrast (-10% to +10%).

• IPL users: adjust the media sensitivity setting

(-10 to +10).

• ESC/P users: adjust the Media Sensitivity

command or the Set Dark Adjust command. For help, see the ESC/P Programmer’s Reference Manual (P/N 937-010-xxx).

• Check to see if the printhead needs cleaning. For

help, see “Upgrading the Firmware” on

page 48.

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32

Printer Problems and Solutions (continued)

Problem Possible Solution

The battery charge is not lasting as long as it should.

The test pages do not print.

Print quality it poor.

• Check the battery date. If the battery is a few

years old, the shortened life may be due to normal aging.

• Replace the battery.

• Make sure that the blue light is not blinking. If

it is, make sure your printer has media and that the media cover is closed.

• Make sure that you can advance media by

pressing the Feed button.

• Clean the printhead. For help, see “Upgrading

the Firmware” on page 48.

• Check the battery and recharge or replace as

necessary. For help, see “Charging the

Batteries” on page 9.

• Check the quality of the media. Use only

Intermec media to ensure superior print quality and product performance.

• Check that the printer is set to the appropriate

Constant/Factory or sensitivity number for the media you are using.

Troubleshooting Communication Problems

Use Dump mode to verify that the printer is receiving data from the host correctly.

Using the Line Analyzer in Fingerprint

In Dump mode, the printer runs a Fingerprint program called Line Analyzer. The Line Analyzer captures incoming characters on the communication ports and prints them on one or more labels.

The easiest way to enter Dump mode is through Test mode or Extended Test mode. For help, see “Understanding Test Mode” on

page 22.

After the printer enters Dump mode, it tells you it has entered Dump mode by printing it on a label. The display shows the Dump mode icon and printer is ready to receive data.

46 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32

While the printer is receiving data, the Ready-to-Work indicator blinks. After a half of a second, if no more characters have been received, the printer times out. The program considers the transmission terminated and prints out a label.

Printable characters are printed in black-on-white. Control characters and space characters (ASCII 000 to 032 dec) are printed in white-onblack.

As long as a continuous string of characters is being received, the program wraps the lines until the label is full and then starts to print another label. After each character transmission, the following information prints:

• Page number

• Number of characters printed on the label

• Total number of characters received so far

When you exit Dump mode, a final label prints to inform you that it is exiting from Dump mode.

Using Dump Mode in IPL

When you enter Dump mode, the printer captures incoming characters on the communication ports and prints them on one or more labels.

If you have IPL firmware on your printer, you can access Dump mode in two different ways with slightly different results:

• You can access Dump mode through Test mode or Extended Test

mode and you will receive printouts that look exactly like those produced with the Line Analyzer program in Fingerprint. For more information, see the previous procedure, “Using the Line

Analyzer in Fingerprint” on page 46.

• You can access Dump mode from the Setup menu. If you access

Dump mode this way, characters are printed on a continuous line along with corresponding hexadecimal numbers.

To enter Dump mode from the Setup menu

1 Press the Setup button.

2 Press until you reach Test/Service.

3 Press to enter the Test/Service menu.

PB22/PB32 Mobile Label and Receipt Printer User’s Guid 47

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32

4 Press until you reach Data Dump and then press .

5 Press to select Yes and then press .

6 Cold boot the printer to exit Dump mode. For help, see the next

procedure, “Cold Booting the PB22/PB32.”

Cold Booting the PB22/PB32

You rarely need to cold boot the PB22/PB32 printer, unless you are upgrading the firmware. If your printer occasionally locks up, you will want to cold boot it. A cold boot reinitializes the 802.11 radio and clears the working memory.

Note: The Setup menu is not affected by a cold boot. Your printer retains all of your configuration settings after the printer powers back up.

To reset the PB22/PB32

1 Disconnect the PB22/PB32 from power if externally powered.

2 Remove the battery from the PB22/PB32 for at least one second.

3 Insert the battery back into the PB22/PB32.

4 Reconnect external power if your PB22/PB32 is externally

powered.

Upgrading the Firmware

The latest firmware and software is always available for download from the Intermec web site at www.intermec.com.

To download firmware updates

1 Go to the Intermec web site at www.intermec.com.

2 Click Products > Printers and Media > Mobile Printers.

3 Choose a PB22 or PB32 mobile printer.

48 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32

4 Click the Downloads tab to download the latest firmware version

to your computer.

Note: All of the printer languages are integrated in a single firmware version.

5 Extract the .zip file to a folder on your computer.

You have options for upgrading the firmware based on whether your PB22/PB32 has a Bluetooth radio or an 802.11 b/g radio. Use one of the following procedures to upgrade your printer firmware. Your printer should reboot after you finish upgrading the firmware. If it does not reboot, you will need to cold boot the printer. For help, see

“Cold Booting the PB22/PB32” on page 48.

To upgrade your printer using PrintSet

1 Download the latest version of PrintSet from the Intermec web

site at www.intermec.com.

2 Select File > Add Printer to start the Add Printer Wizard which

guides you through the process of adding your printer.

3 Select your printer under My Printers and then go to Printer >

Firmware Wizard.

The Firmware Wizard guides you through the necessary steps to update your firmware.

To upgrade your printer using a serial connection

1 Make sure you have established a serial communications between

your PC and the PB22/PB32. For help, see “Setting Up Serial

Communications” on page 37.

2 Use Fingerprint, IPL, ESC/P, or SmartSystems Foundation

commands to send the upgrade file to the printer.

For help with Fingerprint, IPL, ESC/P, or SmartSystems Foundation commands and information, see either the Fingerprint Programmer’s

Reference Manual (P/N 937-005-xxx), the IPL Programmer’s Reference Manual (P/N 937-007-xxx), the ESC/P Programmer’s Reference Manual

(P/N 937-010-xxx), or SmartSystems Foundation online help. You can download these documents from the Intermec web site at

www.intermec.com.

PB22/PB32 Mobile Label and Receipt Printer User’s Guid 49

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32

Tear bar

Paper sensor

Label taken sensor

Platen roller

Label gap sensor

Printhead

Cleaning the Printer

To properly maintain your PB22/PB32, you should clean it at the recommended intervals.

To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer.

Use only the cleaning agents specified in this section. Intermec is not responsible for damage caused by any other cleaning materials used on this printer.

PB22/PB32 Mobile Label Printer: Identifying the parts of the PB22/PB32 to clean regularly

Cleaning the PB22/PB32 Printer

Printer Part Cleaning Method Cleaning Interval

Platen Roller Rotate the platen roller and

50 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

clean it thoroughly with 70% isopropyl alcohol on a cotton swab.

Do not clean the linerless platen roller with isopropyl alcohol.

After every five rolls of media or more often if necessary.

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32

Cleaning the PB22/PB32 Printer (continued)

Printer Part Cleaning Method Cleaning Interval

Paper sensors Clean thoroughly with 70%

isopropyl alcohol and a cotton swab.

Printhead Use 70% isopropyl alcohol

on a cotton swab to lean the print elements from end to end.

Tear bar Clean thoroughly with 70%

isopropyl alcohol and a cotton swab

Exterior Clean with a water-

dampened cloth.

Interior Brush or air blow. Make sure

the paper sensors are free of dust.

After every five rolls of media or more often if necessary.

As needed.

After every five rolls of media or more often if necessary.

PB22/PB32 Mobile Label and Receipt Printer User’s Guid 51

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32

52 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Specifications

Appendix A — Specifications

Specifications

Physical Dimensions

PB22

Depth: 71.1 mm (2.8 in)

Height: 176.4 mm (6.9 in)

Width: 101.6 mm (4.0 in)

Weight: 680 g (1.5 lb) with battery

PB32

Depth: 81.6 mm (3.21 in)

Height: 182.2 mm (7.2 in)

Width: 127.6 mm (5.0 in)

Weight: 830 g (1.8 lb) with battery

Power Specification

AC power adapter voltage: 100 to 240 V, 47 to 63 Hz

Printer voltage: 12 VDC and 50 Hz to 60 Hz

Operating power: Rechargeable 7.2 V 2250 mAh

lithium-ion battery

Temperature and Humidity Specifications

Operating temperature: -20°C to 50°C (-4°F to 122°F)

Storage temperature: -40°C to 70°C (-40°F to 158°F)

Charging temperature: 0°C to 45°C (32°F to 113°F)

Relative humidity: 10 to 90% non-condensing

Memory

RAM: 16 MB

Flash: 64 MB

54 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Appendix A — Specifications

Print Speed and Resolution

Print speed: 4 ips (100 mm/s)

Resolution: 203 dpi (8 dots/mm)

Print Technology

Printhead: Direct thermal

Maximum print width: PB22 48mm (1.8 in)

PB32 72mm (2.8 in)

Media Specification

Minimum gap and black mark length: 3.17 mm (0.125 in)

Minimum gap, black mark, and notch length: 12.7 mm (0.50 in)

Minimum notch length: 6.35 mm (0.25 in)

Minimum notch width: 12.7 mm (0.50 in)

Black mark width: Full width of media

Core inside diameter: 19.05 mm (0.75 in)

Roll outside diameter: PB22 57.15 mm (2.25 in)

PB32 67.31 mm (2.65 in)

Tracking1: Center

Minimum caliper for label with liner and receipts:

Maximum caliper for label with liner and rein))ceipts:

Maximum media length 609.6 mm (24.0 in)

0.05 mm (0.002 in)

0.165 mm (0.0065 in)

Receipt roll stock media is supplied as a continuous roll. Label, tag, and fanfold media use repeat indicators for non-continuous media. Gap, notch, and black marks are used as repeat indicators:

• Gap: Label and fanfold media

• Notch: Tag media

• Black mark: Label, tag, and fanfold media

Here are a few things to keep in mind when ordering media for the PB22/PB32 printer:

• Black marks can be sensed on the front or back side of the media.

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 55

Appendix A — Specifications

• You can use higher caliper media in the printer, but print quality

will be reduced.

• Receipt roll stock media has an end of roll indicator. The end of

roll indicator is a red marking (on the last 3 feet of the roll) on the thermally sensitive side of the paper.

External Fanfold Media Specifications

Stack height: 70 mm (2.75 in)

Page length: 152 mm (6 in) to 305 mm (12 in)

Note: A 6-inch page length is supplied in 12-inch long stacks (two 6-inch stacks of equal height with the bottom page linked).

Specialty media is required for unique customer environments, including printer operating temperature extremes. Intermec recommends that you test the media in your application.

Supported Media

The PB22/PB32 printer supports direct thermal label, tag, and receipt media. Both North American and European label media are supported in multiple label lengths. Receipt media is supported in both a top coated and an uncoated paper in continuous roll stock only.

The default media sensitivity number is: 180.

Use the following table as a guide when setting sensitivity numbers.

Recommended Media Sensitivity and Constant

Sensitivity Constant Description

North American Label Media

720 60 Duratherm Lightning Plus

470 52 Duratherm Lightning Perm

450 48 Duratherm III IR

430 100 Duratherm III Synthetic

180 80 Duratherm II Label

180 80 Duratherm III Label

180 80 Duratherm Near IR

56 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Appendix A — Specifications

Recommended Media Sensitivity and Constant (continued)

Sensitivity Constant Description

150 70 Duratherm 5 mil Tag

North America Receipt Media

401 85 Duratherm TC

102 32 Duratherm NTC - 2

101 30 Duratherm NTC

180 80 Duratherm Receipt - Fanfold

103 100 Duratherm Linerless

European Label Media

440 47 Thermal Eco

140 70 Thermal Top

120 47 Thermal Eco Board 140 gr

Accessories for the PB22/PB32

You can use these accessories with the PB22/PB32 printer. To order accessories, contact your local Intermec sales representative.

AB27 Battery

Use the lithium-ion 2250 mAh battery to provide power to the printer.

AC18 4-Bay Battery Charger

Use the AC18 to charge up to four batteries at a time. The battery charger is designed to sense when a battery is fully charged and not overcharge it, ensuring long and consistent battery life.

AV14 Vehicle Dock

Use the vehicle dock to attach the PB22/PB32 to a truck.

Belt Clip

Use the PB22/PB32 belt clip to attach the printer to your belt.

Handstrap

Use the PB42 and PB22/PB32 handstrap to conveniently carry your PB22/PB32 printer. With the handstrap attached, you can also attach the shoulder strap.

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 57

Appendix A — Specifications

Power Supply (Model AE19)

Provides power to the PB22/PB32 and the 4-bay battery charger (Model AC18).

Serial Cable

The serial adapter is an 8-pin DIN to DB9 connector that connects from the PB22/PB32 printer to your desktop PC.

Shoulder Strap

Use the shoulder strap in combination with the handstrap to easily carry the PB22/PB32 printer. The wide padded strap makes it comfortable to wear the printer for long periods of time

Cart Mount

Stands the printer vertically when placed on a flat surface. Excellent for cart or desktop use.

58 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Default Settings

Apppendix B — Default Settings

Factory Default Settings (Fingerprint Printers)

Factory Default Settings for Fingerprint Printers

Setting Default Value

Auto detect printer Enable

Display

Orientation Normal

Contrast Medium

Media

Width Printhead width

Length 1200

Test feed mode Fast

Type Variable length strip

Contrast 0%

Label constant 85

Label factor 40

Print definitions

Clip default Off

Print speed 75 mm/s

Feed adjust

Start 0

Stop 0

Power

Low battery indicator 7.4 V

Sleep timer 20 sec

Standby timer 30 min

Bluetooth

Discoverable Enable

Connectable Enable

Encryption Disable

Authentication Disable

Reserve printer Disable

Device name 1-16 characters

60 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Appendix B — Default Settings

Factory Default Settings for Fingerprint Printers (continued)

Setting Default Value

Passcode 1234

Factory Default Settings (IPL Printers)

Factory Default Settings for IPL Printers

Setting Default Value

Auto detect printer Enable

Display

Orientation Normal

Contrast Medium

Print engine emulation mode None

Media

Form adjust dots X 0

Form adjust dots Y 0

Label width Printhead width

Label length 1200

Label rest point 0

Test feed mode Fast

Media type Gap

Darkness 0

Sensitivity 180

Print speed 3 ips

Power

Low battery indicator 7.4 V

Sleep timer 20 sec

Standby timer 30 min

Bluetooth

Discoverable Enable

Connectable Enable

Encryption Disable

Authentication Disable

PB22/PB32 Mobile Labeel and Receipt Printer User’s Guide 61

Apppendix B — Default Settings

Factory Default Settings for IPL Printers (continued)

Setting Default Value

Reserve printer Disable

Device name 1-16 characters

Passcode 1234

Factory Default Settings (ESC/P Printers)

Factory Default Settings for ESC/P Printers

Setting Default Value

Auto detect printer Enable

Media dark adjust 100

Print speed 75 mm/s

Power

Low battery indicator 7.4 V

Sleep timer 20 sec

Standby timer 30 min

Bluetooth

Discoverable Enable

Connectable Enable

Encryption Disable

Authentication Disable

Reserve printer Disable

Device name 1-16 characters

Passcode 1234

62 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

IPL and Fingerprint Setup Menus

Appendix C — IPL and Fingerprint Setup Menus

IPL Setup Menu

SETUP

SER-COM

BAUDRATE

NETWORK

IP SELECTION

TEST/SERVICE

TESTPRINT

CONFIG

TEST LABELS

FORMAT

FONT

MEDIA

DATA BITS PARITY STOPBITS PROTOCOL

IP ADDRESS NETMASK

DATA DUMP MEMORY RESET

PAG E

UDC

DEFAULT ROUTER

LSS TEST

NAMESERVER

CMD LANGUAGE

FINGERPRINT

DIRECT PROTOCOL

MAC ADDRESS

IPL

ESCP

ZSIM

DSIM

MEDIA TYPE

CONFIGURATION

PWRUP

EMULATION

BATTERY

LOW BATTERY

DISPLAY

TESTFEED

PRINT SPEED

ORIENTATION

MODE

CONTRAST

64 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

LBL LENGTH

DOTS

LTS

CALIBRATION

LBL WIDTH

BACKLIGHT

DOTS

SENSITIVITY

DARKNESS

LBL REST POINT

FORM ADJ DOTSXFORM ADJ DOTS

Fingerprint Setup Menu

BACKLIGHTCONTRAST

ORIENTATION

SER-COM,UART1

BAUDRATE

CHAR LENGTH PARITY STOPBITS FLOWCONTROL

NEW LINE REC BUF

TRANS BUF

MEDIA

LESS AUTO

LSS MANUAL

PRINT DEFS

LTS ADJUST

HEAD RESIST TESTPRINT PRINT SPEED

LTS VAL UE

LTS TEST

LSS TEST CLIP DEFAULT

LTS

NETWORK

IP SELECTION

IP ADDRESS NETMASK

DEFAULT

ROUTER

NAMESERVER

MAC ADDRESS

NET-COM NET 1

NEW LINE

BATTERY

LOW BATTERY

FEEDADJ

STARTADJ STOPADJ

DISPLAY

RTS/CTS

ENQ/ACK

XON/XOFF

DATA TO HOST

DATA FROM

HOST

DIRECT

THERMAL

LABEL

CONTRAST

LABEL

FAC TO R

WIDTH

MEDIA SIZE MEDIA TYPE

LABELS

(w GAPS)

TICKET

(w MARK)

TICKET

(w GAPS)

FIX LENGTH

STRIP

VAR LENGTH

STRIP

PAPER TYPE

XSTART

LENGTH

CONTRAST TESTFEED

TESTFEED

MODE

LEN (SLOW

MODE)

DIRECT PROTOCOL

FINGERPRINT

IPL

ZSIM

ESCP

DSIM

CMD LANGUAGE

Appendix C — IPL and Fingerprint Setup Menus

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 65

Appendix C — IPL and Fingerprint Setup Menus

66 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Index

Numerics

802.11 radio icons, understanding

setting up communications 30

AB27 battery AC18 battery charger accessories

AB27 battery AC18 battery charger

AV14 vehicle dock 57

belt clip cart mount handstrap power supply serial cable

shoulder strap 58

AV14 vehicle dock

backlight, understanding batteries

AC18 charger charging

charging time 7

extending life installing

status icons 9

using

Bluetooth communications

button functions 3

cleaning the printer cold boot communication problems

using Dump mode in IPL using the line analyzer in

communications

establishing with a host setting up 802.11 radio

setting up Bluetooth radio

setting up serial setting up USB wireless printing with

wireless printing with IPL

configurartion settiings

9, 57

Fingerprint

communications

Fingerprint

30 28

display modes

configuration

settings

changing

configuration settings

changing from printer home

page

changing using the command

line

HyperTerminal, sending

changing with PrintSet 25

changing with SmartSystems control panel features copyright information

default settings

ESC/P printers

Fingerprint printers 60

IPL printers display modes

error

information

pause

ready 18

setup

test

display settings,changing the

printer language

documents

downloading

related downloading fonts and graphics

error messages and icons

door open

field out of label

IP configuration error

IP link error

LSS too high/low

out of paper

pause

printead hot

upgrading Error mode ESC/P

change printer language

default settings 62

setup commands

viii

printer commands

viii

68 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Index

Fingerprint

change printer language

configuring wireless printing 35

default settings setup menu WEP

authentication,configurin g to use

WPA/WPA2

authentication,configurin g to use

WPA-PSK/WPA2-PSK

authentication,configurin g to use

firmware update

downloading serial connection

using PrintSet 49

firmware upgrade

cold boot

HyperTerminal

changing printer language view IPL commands

Information mode information, safety information, warranty IPL

change printer language configuring wireless printing

default settings 61

setup commands setup menu view commands as you type WEP

authentication,configurin g to use

WPA/WPA2

authentication,configurin g to use

WPA-PSK/WPA2-PSK

authentication,configurin g to use

load media

24, 65

media

loading self-strip 14

recommended sensitivity and

support lock 11

supported

Pause mode printer

accessories

available languages

backlight

charging batteries

cleaning

cold boot 48

communication problems

configuring

control panel 3

default settings

downloading fonts and graphics

features

firmware upgrade

home page 26

languages,choosing

loading media

parts 2

printing a test page

Reay-to-Work indicator

soft keys 4

sounds, understanding

troubleshooting problems

using the batteries

using the buttons printer language

change using display settings

change using ESC/P

change using Fingerprint

change using IPL PrintSet

changing configuration settings

downloading fonts and graphics

firmware update

Ready mode

constant

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 69

Index

Ready-to-Work indicator states returns and repairs

safety information self-strip media, loading serial communications

port settings setting up

service location support

service locations, South Korea vii

setup commands

ESC/P IPL

setup menu

Fingerprint

IPL 64

Setup mode SmartSystems

downloading

SmartSystems, changing

configuration settings

soft keys, using 4

sounds, status specifications

external fanfold media supported media

support, telephone

support, web vii

vii

24, 65

vii

telephone support Tes mode

test page, printing 16

troubleshooting

communication problems

contacting product support 42

error messages

printer problems and solutions

using Dump moce in IPL

using the line analyzer in

USB communications, setting up

warranty information web support WEP authentication

configuring with Fingerprint

configuring with IPL WPA/WPA2 authentication

configuring with Fingerprint

configuring with IPL WPA-PSK/WPA2-PSK

configuring with Fingerprint

configuring with IPL

Fingerprint

vii

authentication

vii

70 PB22/PB32 Mobile Label and Receipt Printer User’s Guide

Index

PB22/PB32 Mobile Label and Receipt Printer User’s Guide 71

Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A.

tel 425.348.2600

fax 425.355.9551

www.intermec.com

PB22/PB32 Mobile Label and Receipt Printer User's Guide

*934-046-001*

P/N 934-046-001

Intermec PB22, PB32 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual