Intermec PB2A010E User Manual

PB

2

Mobile Printer

User’s Guide

Intermec Technologies Corporation

Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.

© 2008-2009 by Intermec Technologies Corporation. All rights reserved.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

ii PB2 Mobile Printer User’s Guide

Document Change Record

This page records changes to this document. The document was
originally released as Revision 001.

Version
Number

002 06/2009 Clarified DIP switch settings, updated software

Date Description of Change

and programming information, updated
firmware upgrade procedure, and added part
numbers for the 2-bay battery charger and VBA
accessories.

PB2 Mobile Printer User’s Guide iii

iv PB2 Mobile Printer User’s Guide

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Learning About the PB2 Mobile Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Printing a Configuration Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Communicating With a Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Understanding the Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Understanding the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using the Battery and AC Adapter/Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Tearing Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Belt Loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Setting Up Bluetooth or 802.11 Communications . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting Up Serial Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Changing Printer Connection Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Using the Magnetic Stripe Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Calling Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Software and Programming Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Downloading Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Pinout Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

PB2 Mobile Printer User’s Guide v

Contents

vi PB2 Mobile Printer User’s Guide

Before You Begin

This section provides you with safety information, technical support
information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings,
cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.

Before You Begin

Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.

Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.

PB2 Mobile Printer User’s Guide vii

Before You Begin

Web Support

Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF).

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your
Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, go to

www.intermec.com and click Support >Returns and Repairs >

Repair Locations.

For technical support in South Korea, use the after service locations
listed below:

AWOO Systems

102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: [phone]
E-mail: [e-mail]

IN Information System PTD LTD

6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: [e-mail] or [e-mail]

viii PB2 Mobile Printer User’s Guide

Who Should Read This Manual

This document is for the person who is responsible for installing,
configuring, and maintaining the PB2 Mobile Printer.

This document provides you with information about the features of
the PB2, and how to install, configure, operate, maintain, and
troubleshoot it.

Before you work with the PB2, you should be familiar with your
network and general networking terms, such as IP address.

Related Documents

This table contains a list of related Intermec documents and their
part numbers.

Document Title Part Number

PB2 Mobile Printer Quick Start Guide 930-217-xxx

PB2 and PB3 Battery Instructions 943-217-xxx

XSim Programmer’s Reference Manual 937-014-xxx

ESC/P Programmer’s Reference Manual 937-010-xxx

Before You Begin

The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.

To do wnload docume nts

1 Visit the Intermec web site at www.intermec.com.

2 Click Support > Manuals.

3 Use the Product Category field, the Product Family field, and

the Product field to help you locate the product whose
documentation you want to download.

PB2 Mobile Printer User’s Guide ix

Before You Begin

x PB2 Mobile Printer User’s Guide

Learning About the PB2 Mobile Printer

The PB2 Mobile Printer is a full-featured portable receipt printer
designed for a variety of job environments where point of service
receipts are required. The package contains:

• PB2 Mobile Printer

• AC adapter/charger

• Battery

• Belt loop system

• Roll of 2-inch receipt paper (already loaded in the printer)

• Printhead cleaning pen

• Product documentation: Quick Start Guide, Compliance Inserts,

Battery Instructions, and Warranty Card

For a list of PB2 accessories, see “Accessories” on page 25.

Understanding the Printer Features

The next illustrations show the PB2 buttons and ports.

Power
button

Feed
button

Paper door
button

PB2 Buttons

PB2 Mobile Printer User’s Guide 1

Power
connector

Serial
port

Belt loop
knob

Battery
door latch

PB2 Serial Port, Power Connector, Belt Loop Knob, and Battery Door Latch

The printer features are described in the next table.

PB2 Feature Descriptions

Feature Description

Power button Press once to turn the printer on or off.

Feed button Press to feed paper out of the printer.

You can also press Feed to print a configuration test
page. For help, see “Printing a Configuration Test

Page” on page 10.

Paper door button Press to open the paper compartment door. For help,

see “Loading Paper” on page 7.

Power connector Connects the printer to the AC adapter/battery

charger. For more information, see the next section.

Serial port Connects the printer to a host computer. Use cable

P/N 5892RJD9-1.

Battery door latch Slide to lock or unlock the battery door. For help, see

the next section.

Belt Loop knob Attaches the printer to the included belt loop. For

help, see “Using the Belt Loop” on page 9.

2 PB2 Mobile Printer User’s Guide