Intermec PB21A30000000 User Manual
PB
21
&
Mobile Receipt Printer
PB
User’s
Guide
31
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2009 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
ii PB21/PB31 Mobile Receipt Printer User’s Guide
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Using the PB21/PB31 Mobile Receipt Printer . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
Learning About the PB21/PB31 Mobile Receipt Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Identifying the Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Understanding the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Understanding the Printer Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Understanding the Printer Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Understanding the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Charging the Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Understanding the Battery Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Extending Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contents
Loading Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing a Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Configuring the PB21/PB31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2
Configuring the PB21/PB31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Understanding the Display Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Understanding Ready Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Understanding Information Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Understanding Pause Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Understanding Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Understanding Error Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Understanding Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Changing Configuration Settings From the Display . . . . . . . . . . . . . . . . 24
Changing WiFi Configuration Settings From PrintSet . . . . . . . . . . . . . . 25
Changing Configuration Settings Using the Command Line . . . . . . . . 25
PB21/PB31 Mobile Receipt Printer User's Guide iii
Contents
Changing Configuration Settings From the Printer Home Page. . . . . . 26
Changing Configuration Settings Using SmartSystems Foundation. . 26
Changing the Printer Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Establishing Communications With a Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting Up Bluetooth Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Setting Up 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Configuring Wireless Printing Using IPL. . . . . . . . . . . . . . . . . . . . . . . . . . .32
Configuring Wireless Printing Using Fingerprint . . . . . . . . . . . . . . . . . . . 35
Setting Up USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Setting Up Serial Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Troubleshooting and Maintaining the PB21/PB31. . . . . . . . . . . . . . . . . . 41
3
Troubleshooting the PB21/PB31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Contacting Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Understanding Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Troubleshooting Printer Problems and Finding Solutions . . . . . . . . . . . . . . . . . . . 44
Troubleshooting Communication Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the Line Analyzer in Fingerprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Dump Mode in IPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Resetting the PB21/PB31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
A
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Accessories for the PB21/PB31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
B
Factory Default Settings (Fingerprint Printers)I . . . . . . . . . . . . . . . . . . . .60
Factory Default Settings (IPL Printers). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Factory Default Settings (ESC/P Printers) . . . . . . . . . . . . . . . . . . . . . . . . . . 62
IPL and Fingerprint Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
C
iv PB21/PB31 Mobile Receipt Printer User's Guide
IPL Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Fingerprint Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
I
PB21/PB31 Mobile Receipt Printer User's Guide v
Before You Begin
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand warnings,
cautions, and notes that are used in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
vi PB21/PB31 Mobile Receipt Printer User's Guide
Before You Begin
Web Support
Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
intermec.custhelp.com to review technical information or to request
technical support for your Intermec product.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Service Location Support
For technical support in South Korea, use the after service locations
listed below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: +82-31-436-1191
Email: sbkang@awoo.co.kr
Sammi Information Systems Co Ltd
7-9FL, Seo Jo Building
103-15, Galwor-Dong
Seoul, Yong San-ku Korea, South 140-807
Contact: Kyung-Hee Koo
Telephone: +82-2-790-5508
Email: jlovekoo@sammicomputer.co.kr
Who Should Read This Manual
This user’s guide is for the person who is responsible for installing,
configuring, and maintaining the PB21/PB31 printer.
This guide provides you with information about the features of the
PB21/PB31, and how to install, configure, operate, maintain, and
troubleshoot it.
PB21/PB31 Mobile Receipt Printer User's Guide vii
Before You Begin
Before you work with the PB21/PB31, you should be familiar with
your network and general networking terms, such as IP address.
Related Documents
This table contains a list of related Intermec documents and their
part numbers.
Document Title
Intermec Fingerprint Command Reference Manual
Intermec Fingerprint Programmer’s Reference Manual
Intermec Printer Language (IPL) Developer’s Guide
Intermec Printer Language (IPL) Command Reference Manual
ESC/P Programmer’s Reference Manual
ZSIM Programmer’s Guide
The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.
To downlo a d documents
1 Visit the Intermec web site at www.intermec.com.
2 Click Support > Manuals.
3 Use the Product Category field, the Product Family field, and
the Product field to help you locate the product whose
documentation you want to download.
viii PB21/PB31 Mobile Receipt Printer User's Guide
1
Using the PB21/PB31 Mobile Receipt Printer
Use this chapter to familiarize yourself with the PB21/PB31
mobile receipt printer. In this chapter you will find these
sections:
• Learning About the PB21/PB31 Mobile Receipt
Printer
• Using the Batteries
• Loading Media
• Printing a Test Page
1
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
Learning About the PB21/PB31 Mobile Receipt Printer
The PB21/PB31 is a rugged direct thermal receipt printer that is
designed for use with Intermec mobile computers, Intermec fixed
computers, and Intermec vehicle mount computers as well as the
SF51 and SR61 scanners. The PB21 uses 50.8 mm (2 in) media and the
PB31 uses 76.2 mm (3 in) media.
The PB21/PB31 provides:
• print resolution of 203 dpi.
• print speeds of up to 100 mm per second (4 ips).
• 802.11 or Bluetooth radio options.
Identifying the Parts of the Printer
Use this illustration to familiarize yourself with some of the features
of the PB21/PB31.
Media cover release button
Ready-to-Work indicator
Feed button
Standby
Information
Setup
PB21/PB31 : This illustration shows the important features of the PB21/PB31.
A weather-resistant flap protects the communications ports and the external
power connector.
2 PB21/PB31 Mobile Receipt Printer User’s Guide
Card reader
(optional)
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
OK
SETUP:
SER-COM
Standby button Info button
Feed button
Setup button
Ready-to-Work
indicator
Understanding the Control Panel
The PB21/PB31 control panel contains four buttons, a liquid crystal
display (LCD), and one LED indicator. Use the four buttons to
navigate the menu system and perform functions on the PB21/PB31
printer. See the following tables to understand the buttons, the menu
system, and what the LED means.
Printer Control Panel
Understanding How to Use the PB21/PB31 Buttons
Button
Name
Button Function
Feed Press to advance the media. The amount of media that
feeds is dependent on the type of media you are using.
It will advance by 5 mm (0.2 inch), or feed a configured
length of media based on your media and settings.
If the printer is printing, pressing this button causes
the printer to pause. Press the button again to resume
printing.
Setup Press to display the Setup menu. With ESC/P firmware,
press and hold to cancel printing.
Standby
(Power)
Press to put the printer in Standby mode. In Standby
mode, power to the radio, the display, and the
backlight are turned off.
Press to turn the printer back on and put in Ready
PB21/PB31 Mobile Receipt Printer User’s Guide 3
mode.
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
Understanding How to Use the PB21/PB31 Buttons (continued)
Button
Name
Button Function
Info Press to display a summary of network connection
information and error conditions. Each setting in the
summary information displays on the screen for five
seconds.
In Fingerprint and IPL, press this button in Pause
mode to cancel the print job.
All of the buttons can act as “soft keys,” which means that the
function of each button depends on the state of the printer. A small
icon appears in the screen next to the button to indicate the function
it performs.
Understanding the Soft Keys
Button Soft Keys Description
• Moves up one level in the menu system. This soft
key appears in Setup mode.
• Increases the value of a number when editing
settings such as an IP address. This soft key
appears in Setup mode.
• Pauses the printing job. This icon appears only
when you are printing.
Exit Setup mode and return to Ready mode.
Moves through the settings at the same level in the
menu system.
• Moves down one level in the menu system and
saves changes to a setting.
• Exits a printing job or exits Information mode.
4 PB21/PB31 Mobile Receipt Printer User’s Guide
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
FP
IPL
ESCP
ZSIM
There is only one LED on the PB21/PB31 printer: the Ready-toWork™ indicator.
Understanding the Ready-to-Work Indicator
Indicator State Description
Off One of several conditions:
• The printer is in Standby mode.
• The printer is in Info mode.
• The printer is in Setup mode.
On The PB21/PB31 is turned on and operating.
Blinking One of several conditions:
• The printer is out of paper.
• The media cover is open.
• There is a printer error that requires you to perform an
action. For a list of possible problems, see
“Troubleshooting the PB21/PB31” on page 42.
Understanding the Printer Language
Your PB21/PB31 printer comes with Intermec Printer Language (IPL),
Fingerprint, ESC/P, and ZSIM. The language you choose affects the
functionality of the printer and how you interact with it. This manual
contains information for using the different types of printer
language.
When the printer is shipped from the factory, the first person to turn
on the printer will have the option of choosing which printer
language to run on the printer.
• Press the appropriate button to choose a language.
Choosing the Printer Firmware
PB21/PB31 Mobile Receipt Printer User’s Guide 5
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
The current firmware type and version display on the PB21/PB31
screen when the printer is in Ready mode.
IPL 12.0.0
The screen of a PB21/PB31 running IPL firmware
Understanding the Printer Sounds
The PB21/PB31 plays sounds in response to several actions that you
can take with the printer. Use the following table to understand when
the sounds occur and what they mean.
Understanding the Printer Sounds
Sound Occurs When:
Power
Hardware You open the media door, close the media door, or insert a
Button You press any of the PB21/PB31 buttons.
Error
• You insert a battery in the printer.
• The PB21/PB31 starts charging the battery.
• You plug in the AC adaptor.
cable.
• The printer cannot feed paper or print a job because of
a hardware issue such as the media door open, a paper
jam, or there is no media.
• An error occurs such as a paper jam, a print error, or the
printer is out of range.
Understanding the Backlight
The screen backlight on the PB21/PB31 behaves the same way as a
screen saver on your PC. After a set amount of time elapses without
any user interaction, the backlight goes off. The screen backlight
turns on when:
• the printer begins printing.
6 PB21/PB31 Mobile Receipt Printer User’s Guide
• you press a button.
• you connect the printer to external power.
• you are communicating with or sending data to the printer.
You can change the amount of time to have elapse before the
backlight turns off using the Setup menu. Options for backlight are
always off, always on, 5 seconds, 10 seconds, 20 seconds, 30 seconds,
or 60 seconds.
Using the Batteries
The PB21/PB31 uses a rechargeable 2250 mAh lithium-ion battery
(Model AB27) for power. You must fully charge the battery before you
can use the PB21/PB31. A fully charged battery can last up to one
week without needing to be recharged when the printer is in Standby
mode.
Use Intermec Model AB27 battery only. Use of another battery
may present a risk of fire or explosion.
The Model AB27 battery may present a fire or chemical burn
hazard if mistreated. Do not disassemble, heat above 100°C
(212°F), or incinerate.
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
Dispose of used batteries promptly. Keep away from children.
Installing the Battery
Make sure you fully charge the battery before you use your PB21/
PB31. You can charge the battery before or after you install them into
the PB21/PB31.
To install the battery
1 Lay the PB21/PB31 upside down on a flat surface.
PB21/PB31 Mobile Receipt Printer User’s Guide 7
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
2 Insert the battery with the tab facing away from the front control
panel.
3 Insert the edge of the battery under the lip of the PB21/PB31 and
then push down until you hear the battery latch click.
8 PB21/PB31 Mobile Receipt Printer User’s Guide
Charging the Batteries
There are two ways to charge the PB21/PB31 battery:
• Connect AC power to the printer using a 12 VDC power supply
and charge the battery while it is in the PB21/PB31.
• Charge the battery in the AC18 4-bay battery charger. It takes
approximately 4 hours to charge your batteries using the 4-bay
battery charger.
For information on charging your battery in the 4-bay battery
charger, see the AC18 4-Bay Battery Charger Instructions.
It takes approximately 3 hours to charge the battery while it is
installed in the PB21/PB31 printer. To charge the battery inside the
PB21/PB31, you need:
• an Intermec 12 VDC power supply (Model AE19).
• an AC power cord.
To charge the battery inside the PB21/PB31
1 Install the battery in the PB21/PB31. For help, see the previous
section, “Installing the Battery” on page 7.
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
2 Connect the power supply to the DC power connector on the
printer.
3 Connect one end of the power cord to the power supply and then
plug the other end into an AC outlet.
Understanding the Battery Icons
The easiest way to tell the status of your battery is to look at the
battery icons on the control panel of the PB21/PB31.
Battery Icon Status
Icon Status
Battery is fully charged.
Battery has a medium charge. You should be able to work for
several more hours before charging or replacing the battery.
Battery is low. Recharge the battery.
PB21/PB31 Mobile Receipt Printer User’s Guide 9
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
Battery Icon Status (continued)
Icon Status
Battery is critically low. You need to replace the battery now.
Battery charging error. You may need to replace the battery.
External power connected and there is no battery in the printer.
Extending Battery Life
Here are some tips for extending the overall life of your battery:
• Never expose the battery to direct sunlight or temperatures over
50°C (122°F).
• Only charge the battery inside the PB21/PB31 using a power
supply or in the 4-bay battery charger (Model AC18).
• Do not set the backlight to always on. The always on setting
disabled automatic power saving modes.
Here are some tips for extending the life of your battery between
charges:
• Press the Standby button to put the printer in Standby mode.
• Remove the battery from the printer if you will not be using it for
three days or more.
• Do not operate the printer when the ambient temperature is -20 C
(-4 F) or below.
Using the PB21/PB31 in temperatures below
freezing reduces the overall battery life.
Remember that any rechargeable battery loses its ability to maintain a
charge over time. You can only recharge it a finite number of times
before you must replace it.
10 PB21/PB31 Mobile Receipt Printer User’s Guide
Loading Media
You can use roll or fanfold receipt media with the PB21/PB31 printer.
The PB21/PB31 ships with a small amount of media loaded and a test
page printed to verify that the printer works. For information on
media, see “Specifications” on page 54.
To load med ia
1 Press down on the blue media cover release button until the cover
releases.
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
PB21/PB31 Mobile Receipt Printer User’s Guide 11
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
2 Insert a roll of media. Make sure you load the media clockwise so
that it pulls off the core from the bottom of the printer.
3 Pull out approximately 8 cm (3 in) of the media.
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Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
4 Close the media cover until it latches.
5 Press the Feed button to advance the media.
Printing a Test Page
After you have loaded media in the printer, you are ready to print a
test page. You can choose from several test page options for each of
the printer language. If you cannot get the test page information to
print, see “Troubleshooting the PB21/PB31” on page 42.
To print a test page with a PB21/PB31 loaded with IPL
1 Press the Setup button.
2 Press until you reach Test/Service.
3 Press to enter the Test/Service menu system.
4 Press to enter the Testprint Config menu.
5 Press to enter the Config menu.
6 Press to choose a testprint.
7 Press to print the Config testprint of your choice.
PB21/PB31 Mobile Receipt Printer User’s Guide 13
Chapter 1 — Using the PB21/PB31 Mobile Receipt Printer
To print a test page with a PB21/PB31 loaded with Fingerprint
1 Press the Setup button.
2 Press until you reach Print Defs.
3 Press to enter the Print Defs menu system.
4 Press until you reach Testprint.
5 Press to enter the Testprint menu.
6 Press to choose a testprint.
7 Press to print the testprint of your choice.
To print a self test with a PB21/PB31 loaded with ESC/P
• Send the ESC EZ{TP} command to the printer.
14 PB21/PB31 Mobile Receipt Printer User’s Guide
2
Configuring the PB21/PB31
In this chapter you will find these sections:
• Configuring the PB21/PB31
• Establishing Communications With a Host
• Downloading Fonts and Graphics
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Chapter 2 — Configuring the PB21/PB31
IPL 12.0.0
Configuring the PB21/PB31
You can change the configuration settings of the PB21/PB31 printer
directly from:
• the display.
• the host PC using PrintSet.
• the host PC using the command line.
• the printer home page.
• SmartSystems
For more information on the IPL and Fingerprint menu systems, see
“IPL and Fingerprint Setup Menus” on page 65.
Understanding the Display Modes
The PB21/PB31 has six display modes to help you effectively interact
with the printer: Ready, Information, Paused, Setup, Error, and Test.
Use the following sections to understand the different printer modes.
Understanding Ready Mode
The printer is in Ready mode when the printer is on and ready to
print. The main screen displays the power status, the radio status, and
the printer language and version.
TM
Foundation.
The PB21/PB31 in Ready Mode
18 PB21/PB31 Mobile Receipt Printer User’s Guide
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