Intermec PA30 User Guide

User’s Manual

PA30 Print Engine

Intermec Technologies Corporation

Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior noticed and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

ii PA30 Print Engine User’s Manual

Document Change Record

This page records changes to this document. The document was originally released as Revision 001.

Revision Date Description of Change

002 3/2009 Manual was revised to include updated

physical dimensions.

PA30 Print Engine User’s Manual iii

iv PA30 Print Engine User’s Manual

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Global Services and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Patent Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Learning About the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About the PA30 Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Unpacking the PA30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Understanding the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

About the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About the Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About the Ready-to-Work Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Understanding the Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Accessing the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

About the Print Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Using a Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Physical and Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . .9

Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Installing the PA30 in an Applicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Starting the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

About Startup Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Performing a Testfeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

PA30 Print Engine User’s Manual v

Adjusting the Print Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Adjusting the Pressure Arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Adjusting the Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjusting the Label Stop Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Testing the Label Stop Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuring the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the Web Browser Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the PA30 in an Applicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Applicator Port Styles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Configuring Applicator Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using the Web Browser Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

About PA30 In Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Startprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Pause. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Reprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Apperr1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Apperr2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Apperr3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

RTWINEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

About PA30 Out Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Data Ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Endprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Media Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Ribbon Low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Ribbon Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

RTWOUTEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

SERVICEREQ (Service Required) . . . . . . . . . . . . . . . . . . . . . . . 39

Programming Applications for the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Fingerprint Commands for the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

ON PORTIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

PORTIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

PORTOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

ON PORTOUT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using External Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Fingerprint and Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Pause. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Startprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

vi PA30 Print Engine User’s Manual

Reprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Printfeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Handling External Applicator Errors . . . . . . . . . . . . . . . . . . . . . . 43

Handling Internal System Errors . . . . . . . . . . . . . . . . . . . . . . . . . 43

Resetting Out Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Direct Protocol and Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Startprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Reprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Handling External Applicator Errors . . . . . . . . . . . . . . . . . . . . . . 45

Handling Internal System Errors . . . . . . . . . . . . . . . . . . . . . . . . . 45

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

ERRNOAPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

ERRAPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

ERRINPUTON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

EAPPERR1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

EAPPERR2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

EAPPERR3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

ERTWINEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

ENODATAREADY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Communication Settings . . . . . . . . . . . . . . . . . . . . . 49

Configuring Communication Settings for the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . 50

Changing Serial Communication Settings . . . . . . . . . . . . . . . . . . . . . . . . . 50

Changing the Standard I/O Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Changing TCP/IP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Changing Network Administrator Settings . . . . . . . . . . . . . . . . . . . . . . . . . 55

Configuring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuring Network Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Configuring Wireless Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Changing Wireless LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Changing 802.1x Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Configuring Print Engine and Media Settings . . . . . . . . . . . . 63

About Print Engine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Configuring Print Engine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

About Alert Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Configuring Alert Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Configuring Mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

PA30 Print Engine User’s Manual vii

About Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Media Size Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Xstart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Media Type Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Media Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Testfeed Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Len (Slow Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Thermal Transfer Printing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Ribbon Constant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Ribbon Factor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Label Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Low Diameter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adjusting Image Darkness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Direct Thermal Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Label Constant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Label Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Adjusting Image Darkness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring Media Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

About Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Placing the PA30 in Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Navigating in Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

What Settings Can You Configure in Setup Mode? . . . . . . . . . . . . . . . . . . 79

Serial Communication Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 79

Network Communication Settings . . . . . . . . . . . . . . . . . . . . . . . 79

Feed Adjust Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Media Size and Media Type Settings . . . . . . . . . . . . . . . . . . . . . 80

Print Define Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Applicator Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Setup Mode Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Serial Communication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Network Communication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Feed Adjust Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Media Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Print Definition Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Applicator Port Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

viii PA30 Print Engine User’s Manual

Using the Intermec Shell Program . . . . . . . . . . . . . . . . . . . . . . . . . . 87

About Intermec Shell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Selecting an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Selecting a Facility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

About Line Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Managing, Maintaining, and Troubleshooting the PA30 .

Managing the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Using the Web Shell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Printing Test Labels and Setup Information. . . . . . . . . . . . . . . . . 96

Using Wavelink Avalanche . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Using Simple Network Management Protocol . . . . . . . . . . . . . . . . . . . . . . 99

Maintaining the PA30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Cleaning the Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Cleaning the PA30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Cleaning the Label Stop Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Clearing Media Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Troubleshooting the PA30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Problems with Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Problems with Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Problems with Using the PA30 in an Applicator System . . . . . . . . . . . . . . 109

Error Messages and the Ready-to-Work Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Notes for Error Message Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

About Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Loading Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

PA30 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Print Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

PA30 Print Engine User’s Manual ix

Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Port Pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Z-Style Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

S-Style Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

External Power Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

External Error Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

x PA30 Print Engine User’s Manual

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Before You Begin

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

PA30 Print Engine User’s Manual xi

Before You Begin

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support > Warranty.

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product.

Telephone Support

These services are available from Intermec.

In the USA and Canada call 1-800755-5505 and

Services Description

Order Intermec products

Order Intermec media

Order spare parts

Te c h n i ca l Support

xii PA30 Print Engine User’s Manual

• Place an order.

• Ask about an existing order.

Order printer labels and ribbons.

Order spare parts. 1 or 2 and then

Talk to technical support about your Intermec product.

choose this option

1 and then choose 2

1 and then choose 1

choose 4 2 and then choose 2

Services Description

Service • Get a return authorization

Service contracts • Ask about an existing

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact.

Who Should Read This Manual

This user’s manual is for the person who is responsible for installing, configuring, and maintaining the PA30 Print Engine.

number for authorized service center repair.

• Request an on-site repair

technician.

contract.

•Renew a contract.

• Inquire about repair

billing or other service invoicing questions.

Before You Begin

In the USA and Canada call 1-800755-5505 and choose this option

2 and then choose 1

1 or 2 and then choose 3

This document provides you with information about the features of the PA30, and how to install, configure, operate, maintain, and troubleshoot it.

Before you work with the PA30, you should be familiar with your applicator system. You should also understand your network and general networking terms, such as IP address.

Patent Information

The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free.

To d ownloa d documen ts

1 Visit the Intermec web site at www.intermec.com.

2 Click Support > Manuals.

3 Use the Product Category field, the Product Family field,

and the Product field to help you locate the product whose documentation you want to download.

Product is covered by one or more of the following patents:

5,581,293; 5,613,790; 5,927,876; 6,088,049; 6,283,651; 6,345,920; 6,685,37.

There may be other U.S. and foreign patents pending.

xiv PA30 Print Engine User’s Manual

This chapter introduces the PA30 print engine and includes these sections:

• About the PA30 Print Engine

• Unpacking the PA30

• Understanding the Front Panel

• Understanding the Rear Panel

• Accessing the Media Compartment

•Using a Memory Card

Learning About the PA30

• Installing the PA30

•Starting the PA30

• Loading Media

• Loading Ribbon

• Adjusting the Print Mechanism

•Configuring the PA30

PA30 Print Engine User’s Manual 1

Chapter 1 — Learning About the PA30

Power LED

Status LED

Ready-to-Work Indicator

Display

Arrow keys (F1-F4)

Print button

Information key (F5)

Shift key

About the PA30 Print Engine

The PA30 is a print engine designed for use in custom-built print-and-apply applicators. The PA30 is available in a left-hand configuration (media moves from right to left). Intermec’s Fingerprint programming language allows you to easily configure the PA30 for any application. The PA30 can be mounted in any standard 5-bolt mounting location.

Unpacking the PA30

When you unpack the PA30, save the box and shipping material in case you need to ship or store the print engine. Examine the package for possible damage or missing parts.

If the print engine has been damaged during transportation, notify the carrier immediately.

If the delivery is incorrect or if parts are missing, contact your Intermec distributor immediately.

Understanding the Front Panel

2 PA30 Print Engine User’s Manual

PA3 0 Front Pan el

About the Display

About the Keypad

Chapter 1 — Learning About the PA30

The display shows status messages and information as you operate the PA30.

PA30 Display: When the PA30 is in Operating mode, this text appears in the display.

Use the keypad to operate the PA30 and to navigate through menus and choose options when the PA30 is in Setup modeSetup mode. The next table explains the functions for each key.

PA30 Keypad Descriptions

Key Description

Arrow keys (F1-F4)

Shift key Toggles the arrow keys between Setup mode navigation

Information key (F5)

Print Print a label or pause during printing. After a label has

Pause Toggle between printing and pausing a print job. Setup Enter Setup mode to configure the PA30 using its

Feed Advance the label stock by one label. Enter When the PA30 is in Setup mode, enters a value or

Numeric keys

Navigate between menus and options when the PA30 is in Setup mode. For more information, see Chapter 5, “Using Setup Mode.”

and function assignments in your application. If your application does not use F1-F5 values, this key is disabled.

Shows PA30 serial connection information, IP address, and USB port status in the display.

printed, press Print to print the label again.

keypad and display. For more information, see Chapter 5, “Using Setup Mode.”

setting and navigates to the next menu item. Enter a numeric value for settings when the PA30 is in

Setup mode.

PA30 Print Engine User’s Manual 3

Chapter 1 — Learning About the PA30

About the LEDs

The LEDs indicate print engine status as described next.

LED Indicator Descriptions

LED Name Description

Power Steady green indicates power to the print engine. Status Steady green indicates the PA30 is ready to use.

Intermec Ready-to-Work™ Indicator

About the Ready-to-Work Indicator

The Ready-to-Work indicator shows the current PA30 status. When the indicator is steady blue, the print engine is ready for print jobs.

Flashing green indicates the PA30 is communicating.

Steady red indicates an error condition. Steady blue means the print engine is ready to

print. Blinking blue indicates a possible error. For more information, see the next section.

If the indicator is blinking, an error has occurred. On the PA30, press F5 to see the error message in the display. If several errors occur simultaneously, only the most significant error message appears. Once this error has been cleared, the next significant error message appears in the display.

For a list of possible error messages, see “Error Message and

Ready-to-Work Indicator Descriptions” on page 110.

The printer can also return error messages to the host PC. For more information, see the Intermec Fingerprint v8.xx Programmer’s Reference Manual.

You can also configure the Ready-to-Work indicator to work with your application. For more information, see “RTW” in the

“Applicator Port Settings Descriptions” on page 35.

4 PA30 Print Engine User’s Manual

Understanding the Rear Panel

AC power port

Power switch

Bar wand input

Serial port

USB port

Memory card slot

Ethernet port

External power port

S-Style port

Z-Style port

External error port

Connect the PA30 to the host PC, to your network, and to the applicator via the rear panel ports.

PA3 0 Rear Pa nel

PA30 Rear Panel Port Descriptions

Chapter 1 — Learning About the PA30

Port Description

USB USB port. Connect USB devices to this port for local

communications.

Serial Standard 9-pin serial port. Connect the host PC to the

PA30 through this port for serial communications.

Ethernet Connect a standard Ethernet cable to this port to

connect the PA30 to your network.

AC power Connect the PA30 to AC power.

PA30 Print Engine User’s Manual 5

External Error

Z-Style Standard DB15 port. Connect this port to the

8-pin mini-DIN connector. Use this port to connect external error circuits such as sensors or switches to the PA30. For more information, see Chapter 2.

For pinouts, see “External Error Port” on page 122.

applicator interface port on a Zebra-type applicator. For pinouts, see “Z-Style Port” on page 117.

Chapter 1 — Learning About the PA30

PA30 Rear Panel Port Descriptions (continued)

Port Description

S-Style Standard 14-pin Centronics connector. Connect this

port to the EXT port on a Sato-type applicator. For pinouts, see “S-Style Port” on page 119.

External power

Bar wand input

6-pin mini-DIN connector. To power sensors or solenoids for the label applicator, you can connect +5 or +24 VDC external power to this port. This external power is routed through the Z-Style and S-Style ports. For pinouts, see “External Power Port” on page 121.

To use an external supply, you need to configure the PA30 applicator ports for external power. For more information, see “To configure applicator port

settings” on page 34.

Connect a wand scanner to this port to scan bar codes for configuring the PA30.

Accessing the Media Compartment

• Lift the PA30 access door.

With the access door open, you can easily reach the PA30 print mechanism for setup and maintenance.

6 PA30 Print Engine User’s Manual

About the Print Mechanism

The print mechanism features a high-performance thermal printhead with quick-mount fittings for easy replacement when needed.

Chapter 1 — Learning About the PA30

Pressure arm lock

Printhead pressure adjustment

Pinch roller lever

Pressure arm

Printhead lift lever

PA30 Print Mechanism

Print Mechanism Adjustment Controls

Control Description

Pressure arm lock Locks the pressure arm in position on the

printhead. You should adjust the pressure arm to be aligned with the center of the media. For help, see

“Adjusting the Pressure Arm” on page 25.

Printhead pressure adjustment

PA30 Print Engine User’s Manual 7

Adjusts the printhead pressure for lighter or darker printing. For help, see “Adjusting the Printhead

Pressure” on page 26.

Chapter 1 — Learning About the PA30

Print Mechanism Adjustment Controls (continued)

Control Description

Printhead lift lever

Pinch roller lever Opens the pinch roller for media loading:

Using a Memory Card

The PA30 includes a memory card adapter you can access through the rear panel. You use a CompactFlash card to expand the print engine storage memory.

To insert a memory card

1 Make sure the PA30 is turned off.

Raises and lowers the printhead:

• Turn counterclockwise to raise the printhead when loading media and ribbon or making printhead adjustments.

• Turn clockwise to lower the printhead when you are ready to resume printing.

• Turn counterclockwise to open the pinch rollers.

• Turn clockwise to close the pinch rollers.

2 Slide the memory card into the slot on the rear panel.

Installing a Memory Card: Slide the CompactFlash card into the memory card slot in the rear panel.

8 PA30 Print Engine User’s Manual

Intermec also provides these preprogrammed CompactFlash cards:

• Font Cards provide additional fonts that can be used as long as the card remains installed in the print engine.

• Font Install Cards permanently install additional fonts in the print engine, which can be used after the card is removed.

For more information on these accessories, contact your Intermec sales representative.

Installing the PA30

This section explains how to install the PA30 in an applicator system and includes dimensioned illustrations.

Physical and Environmental Requirements

The PA30 can be mounted in a label applicator with the required mounting area and standard five-bolt opening.

Be sure that the mounting location:

• provides adequate clearance for the PA30 and for connecting cables to the rear panel ports.

Chapter 1 — Learning About the PA30

• is mechanically stable.

The temperature and humidity in the mounting location must be within the following specifications.

PA30 Environmental Requirements

Typ e Range

Operating temperature 5°C to 40°C (41°C to 104°F) Humidity 10% to 90% non-condensing

The next illustrations show the PA30 dimensions so you can verify how much space is required to install the PA30.

PA30 Print Engine User’s Manual 9

Chapter 1 — Learning About the PA30

9.62 in

(24.43 cm)

9.43 in

(23.95 cm)

4.81 in

(12.21 cm)

.25 in

(.63 cm)

10.68 in

(27.12 cm)

10.25 in

(26.03 cm)

9.62 in

(24.43 cm)

11.00 in

(27.94 cm)

11.87 in

(30.14 cm)

.75 in

(1.90 cm)

.18 in

(.45 cm)

PA3 0 Front View

1.37 in

(3.47 cm)

PA3 0 Rear View

10.50 in

(26.67cm)

.51 in

(1.29 cm)

9.62 in

(24.43 cm)

Mounting holes

10 PA30 Print Engine User’s Manual

Chapter 1 — Learning About the PA30

3.75 in

(9.52 cm)

.75 in

(1.90 cm)

.37 in

(.93 cm)

1.37 in

(3.47 cm)

11.85 in

(30.09 cm)

10.50 in

(26.67 cm)

7.87 in

(19.98 cm)

8.00 in

(20.32 cm)

10.25 in

(26.03 cm)

120°

PA3 0 Si de View

Power Requirements

The PA30 requires 90 to 265 VAC at 400W peak.

Cable Requirements

To install the PA30, you need these cables:

• AC power cable appropriate to your country

• Applicator cable. Contact your applicator provider for the appropriate cable for your system.

Note: All data cables should be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors prevent reception and radiation of electrical noise.

PA30 Print Engine User’s Manual 11

Chapter 1 — Learning About the PA30

The following cables are optional depending on your installation:

• Standard DB9 serial cable to connect the PA30 to a host PC

• USB cable with “B” connector to connect the PA30 to a USB device

• Standard Ethernet cable to connect the PA30 to your network

• 8-conductor cable with mini-DIN connector to connect external error circuits such as sensors or switches

• 6-conductor cable with mini-DIN connector to connect an external +5 or +24 VDC power supply

Installing the PA30 in an Applicator

1 Place the PA30 in the mounting location on the applicator.

2 Install appropriate mounting hardware (max. size #8 or M4)

in the five mounting locations. Make sure the print engine is securely mounted before proceeding.

3 Make sure the PA30 power switch is turned off.

12 PA30 Print Engine User’s Manual

Chapter 1 — Learning About the PA30

4 (Optional) Connect the external power cable to the 6-pin

mini-DIN connector.

5 Connect the applicator port cable:

• For a Zebra-type applicator, connect the DB15 cable from the PA30 Z-Style port to the applicator interface port on the applicator.

• For a Sato-type applicator, connect the Centronics cable from the PA30 S-Style port to the EXT port on the applicator.

6 (Optional) Connect the Ethernet cable from the PA30

Ethernet port to your network.

7 (Optional) If you are using external error devices, connect the

external error cable from the PA30 External Error port to the devices. For more information, see Chapter 2.

8 (Optional) Connect a standard serial cable from the PA30

serial port to a host PC.

9 (Optional) Connect a USB cable from the PA30 USB port to

a USB device.

10 Connect the power cable from the PA30 to an AC power

source.

The PA30 is now ready for media loading and configuration.

• For more information on loading media, see “Loading

Media” on page 15.

• For more information on configuring the PA30, see Chapter 3, “Configuring the PA30.”

PA30 Print Engine User’s Manual 13

Chapter 1 — Learning About the PA30

Starting the PA30

When you turn on the PA30, the print engine startup file (autoexec.bat) determines what application runs at startup time. By default, autoexec.bat runs the Intermec Shell file managing program, which allows you to choose from a variety of applications and functions. For more information, see Chapter 6, “Using the Intermec Shell Program.”

You can also configure autoexec.bat to run a custom application you have stored in the print engine permanent memory. For more information, see the next section, “About Startup Files.”

To start the PA30

1 Make sure you have correctly connected the PA30 to the

applicator. For more information, see “Installing the PA30”

on page 9.

2 Press the power switch. The Power LED on the front panel

turns on and stays on. As the PA30 boots, the print engine loads its startup file and runs self-diagnostic tests.

3 If you have configured the startup file to run a custom

application, the application starts.

• If you are not using a custom application, the PA30 starts the Intermec Shell startup program. For more information, see Chapter 6, “Using the Intermec Shell Program.”

• If you are not using a custom application, and do not enter the Intermec Shell startup program, the printer finishes initialization and this text appears in the display:

The PA30 is now ready to use.

About Startup Files

There can be one startup file stored in each of three different parts of the print engine memory. If more than one startup file exists, the print engine determines which startup file to use based on the file’s location:

14 PA30 Print Engine User’s Manual

Loading Media

Chapter 1 — Learning About the PA30

1 Autoexec.bat file stored on a memory card. The card must be

installed in the print engine before the print engine is turned on.

2 Autoexec.bat file stored in the read/write portion of the print

engine permanent memory (device “/c”).

3 Pup.bat file (Intermec Shell) in the read-only portion of the

print engine permanent memory (device “/rom”).

For more information on memory cards, see “Using a Memory

Card” on page 8.

1 Open the PA30 access door.

2 Turn the printhead lift lever counterclockwise to open the

printhead.

3 Turn the pinch roller lever counterclockwise to open the

pinch rollers.

PA30 Print Engine User’s Manual 15

Chapter 1 — Learning About the PA30

Opening the Printhead and Pinch Rollers

4 Remove empty cores from the media supply hub and the liner

takeup hub on the applicator.

5 Fit a new roll of media on the media supply hub.

6 Route the media under the slack absorber and towards the

print mechanism. You can rotate the slack absorber for better access, or snap-lock it in open position.

7 Route the media through the print mechanism. Be sure to

keep the inner edge of the media as close to the back wall of the PA30 as possible.

16 PA30 Print Engine User’s Manual

+ 115 hidden pages