Worldwide Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), igistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,
RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, TE 2000, Trakker
Antares, and Vista Powered are either trademarks or registered trademarks of Intermec
Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patent applications pending.
ii CK31 Handheld Computer User’s Manual
Document Change
This page records changes to this document. The document was
originally released as version 001.
Version Date Description of Change
002 10/2005 Added new scanner options, new keypad
options, updated information on Funk
security and configuration, added new
diagnostics, and added information on
SmartSystems.
003 06/2006 Revised to support RoHS compliance. Other
new information includes an updated list of
scanners and cables, instructions for scanning
PDF417 or Micro PDF417 bar codes,
instructions for loading multiple certificates,
expanded information about the backup
battery and the Backup Battery Very Low
dialog box, troubleshooting information for
the SD card, bar code symbologies listed by
scanner option, new information on scanner
reading distances, and an illustration that
identifies the pins in the serial adapter.
004 07/2006 Added the standard range laser and the long
range laser as scanning options. Added
instructions for configuring Bluetooth wireless
printing. Added two Bluetooth error messages
to the Troubleshooting chapter. Corrected the
minimum reading distances setbacks for the
area imager and linear imager.
005 06/2007 Added the near-far range area imager scanning
option. Added notes about not using the
undecoded serial adapter if you have a near-far
range area imager and about the impact of
radio use on battery life. Updated the path for
the warranty information.
006 11/2007 Added additional information about how you
scan bar code data using a near-far range area
imager.
CK31 Handheld Computer User’s Manual iii
iv CK31 Handheld Computer User’s Manual
Contents
Before You Begin.......................................................................................................xi
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Icons
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on
the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption
or loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.
Before You Begin
CK31 Handheld Computer User’s Manual
xi
Before You Begin
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals (in PDF). To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
CK31 Handheld Computer User’s Manual
xii
Telephone Support
These services are available from Intermec.
Before You Begin
Service
Order
Intermec
products
Order
Intermec
media
Order
spare parts
Technical
Support
Service • Get a return authorization
Service
contracts
Description
• Place an order.
• Ask about an existing
order.
Order printer labels and
ribbons.
Order spare parts. 1 or 2 and then
Talk to technical support
about your Intermec
product.
number for authorized
service center repair.
• Request an on-site repair
technician.
• Ask about an existing
contract.
• Renew a contract.
• Inquire about repair
billing or other service
invoicing questions.
In the U.S.A. and
Canada call 1-800755-5505 and
choose this option
1 and then choose 2
1 and then choose 1
choose 4
2 and then choose 2
2 and then choose 1
1 or 2 and then
choose 3
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
CK31 Handheld Computer User’s Manual
xiii
Before You Begin
Who Should Read This Document?
The CK31 Handheld Computer User’s Manual provides you with
information about the features of the CK31 and how to install,
operate, maintain, and troubleshoot the CK31. Before you
install and configure the CK31, you should be familiar with
your network and general networking terms, such as IP address.
The Intermec Computer Command Reference Manual (P/N
073529) is available on the CD attached to the inside front
cover of this user’s manual and as a download from the Intermec
web site. Please refer to this manual for help configuring your
CK31. The reference manual contains information about all of
the CK31 commands and provides bar codes that you can print
and scan when configuring supported commands.
Related Documents
The Intermec web site at www.intermec.com contains our
documents that you can download (in PDF).
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
There may be other U.S. and foreign patents pending.
Other Copyright Information
Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation in the United States
and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
Before You Begin
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the OpenSSL
Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/)
This product includes cryptographic software written by Eric
Young. (eay@cryptsoft.com)
This product uses Regex++, Index software during its
operational phases. The owner of Regex++ has granted use of the
software to anyone provided such use is accompanied by the
following copyright and permission notice:
Permission to use, copy, modify, distribute and sell this software
and its documentation for any purpose is hereby granted
without fee, provided that the above copyright notice appear in
all copies and that both that copyright notice and this
permission notice appear in supporting documentation. Dr.
John Maddock makes no representations about the suitability of
this software for any purpose. It is provided “as is” without
express or implied warranty.
CK31 Handheld Computer User’s Manual
xvi
Using the CK31 Handheld
1
Use this chapter to familiarize yourself with the CK31 Handheld
Computer. In this chapter, you will find these sections:
• Introducing the CK31 Handheld Computer
• What’s New?
• Using the Battery
• Using the Keypad
• Using the Touch Screen
• Understanding the Status Lights
Computer
• Understanding the Beeps
• Scanning Bar Codes
• Verifying That Your Scanner Is Working
• Installing the SD Card
CK31 Handheld Computer User’s Manual 1
Chapter 1 — Using the CK31 Handheld Computer
Introducing the CK31 Handheld Computer
The Intermec CK31 is an ergonomically designed handheld
computer built on the Microsoft
®
Windows® CE .NET
operating system. It is a lightweight, easy-to-use, reliable
computer that both runs client/server applications and browserbased applications.
Good read
light
CK31
Ready-to-Work
indicator
Battery
light
User-defined
lights
Scan
button
Battery
Serial
port
CK31 Handheld Computer
CK31 Handheld Computers with an IEEE 802.11b/g radio
®
installed are Wi-Fi
802.11b/g wireless LAN devices.
certified for interoperability with other
2 CK31 Handheld Computer User’s Manual
Chapter 1 — Using the CK31 Handheld Computer
The CK31 includes these features:
• .NET Compact Framework
• Internet Explorer 6, SQL Server CE
• iBrowse
• CCX v2.0 compliance
• Color display with touch screen
• 64 MB RAM/64 MB Flash Memory
• 400 MHz Processor
These options are available for the CK31:
• 802.11b/g radio
• Bluetooth radio
• Linear imager, area imager, near-far range area imager,
standard range laser, or long range laser
Note: If you have a CK31 with the near-far range area
imager, do not use the undecoded serial adapter.
• TE 2000 terminal emulation application including 3270,
5250, and VT/ANSI as well as support for third-party TE
applications
• Data Collection Browser (dcBrowser™) application
Use this manual to understand how to use the features and
options available on the CK31. For help using terminal
emulation, see the TE 2000 Terminal Emulation Programmer’s Guide (P/N 977-055-xxx).
For help using dcBrowser, see the documentation that ships with
the dcBrowser gateway software or the Data Collection Browser Client User’s Guide (P/N 070011).
iBrowse is a locked-down web browser for Intermec devices that
is compatible with Microsoft’s Internet Explorer but does not
allow the user to exit the browser or access non-work related web
sites. For help using iBrowse, see the iBrowse User’s Guide (P/N
961-055-xxx).
CK31 Handheld Computer User’s Manual 3
Chapter 1 — Using the CK31 Handheld Computer
For a complete list of accessories, see “Accessories for the CK31”
on page 139.
What’s New?
The CK31 is now available with a near-far range area imager.
Using the Battery
The CK31 uses a model AB1G (P/N 318-020-xxx) lithium-ion
battery as its main power source. You must fully charge the main
battery before you can use the CK31. When you change the
battery, a backup battery maintains your status, memory, and
real-time clock for at least 10 minutes.
If the battery light blinks or turns on solid, you cannot restore
factory defaults or perform a warm or cold boot on your CK31
by using the I key. You must replace the battery with a fully
charged battery before you can restore factory defaults or boot
your CK31.
To ensure maximum battery life and product performance,
periodically replace the rechargeable lithium-ion battery.
Contact your local Intermec sales representative for replacement
batteries.
Note: The AB1G battery is designed to provide more than
a full shift of daily use. However, battery life depends on
individual usage patterns. Conditions such as wireless
coverage, power settings, roaming frequency, applications in
use, number of radios in use, ambient temperature, lithiumion battery maintenance, and individual use cases have an
effect on overall battery performance.
The lithium-ion battery pack that is used in this device may
present a fire or chemical burn hazard if it is mistreated. Do
not disassemble it, heat it above 100°C (212°F) or incinerate
it. Dispose of used battery packs promptly. Keep away from
children.
Removing the main battery when the backup battery low or
critically low icon appears on the taskbar may cause your
CK31 to cold boot and you may lose data.
4 CK31 Handheld Computer User’s Manual
If you fail to replace the battery immediately, you may lose
important data or applications.
Charging and Installing the Battery
Make sure you fully charge the AB1G battery before you use
your CK31. You can charge the battery before or after you
install it into the CK31.
To charge the battery
• Either insert the battery into the AC1 4-slot battery charger
or place the CK31 with battery installed in the AC2 4-Bay
Charging Dock,AC3 8-Bay Charging Dock, AD1 1-Bay
Communications Dock, or AD2 4-Bay Communications
Dock. For more information on these accessories, see page
139.
Use the next table to understand how long it will take to charge
your batteries in each of the CK31 charging or communications
dock accessories.
Chapter 1 — Using the CK31 Handheld Computer
Charging Times for CK31 Batteries
CK31 Accessory Battery Charging Time
AC1 4-Slot Battery Charger 5 hours
AC2 4-Bay Charging Dock 5 hours
AC3 8-Slot Charging Dock 5 hours
AD1 1-Bay Communications Dock 5 hours
AD2 4-Bay Communications Dock 5 hours
CK31 Handheld Computer User’s Manual 5
Chapter 1 — Using the CK31 Handheld Computer
To install the battery
• Insert the tabs on the bottom of the charged battery into the
CK31 and snap the battery into place.
Inserting the AB1G Battery
Maximizing Battery Life
Battery
latch
AB1G
battery
There are several things that you can do to extend the life of
your fully charged battery.
• Verify that Radio Power Management is enabled (Fast PSP).
Enabling radio power management allows your radio to
switch between awake and sleep modes based on network
traffic. If you use the default setting of disabled (CAM), you
will have the best network performance (data throughput) but
it will draw the most power from your battery.
• Verify that the backlight timeout is set to 15 seconds.
• Verify that each setting under Power Management (User Idle,
System Idle, and Suspend) has a value of 1 minute for a
combined automatic shutoff time of 3 minutes.
You can use Intermec Settings to easily make all of these
configuration changes. For help, see “Configuring the CK31
With Intermec Settings” on page 40.
6 CK31 Handheld Computer User’s Manual
Checking the Battery Status
The easiest way to tell the status of your battery is to look at the
battery icon in the status bar of your CK31. If you do not see a
battery icon, your battery has a good charge.
Battery Icon Status
Icon Status
You can also check the battery status by looking at the Battery
light on the front of the CK31 or by using the battery
diagnostics screen. For help using the Battery Information
diagnostic screen, see “Battery Information” on page 98.
Using the Keypad
Chapter 1 — Using the CK31 Handheld Computer
Battery has a medium charge. You should be able to
work for several more hours before changing batteries.
Battery is low. You need to replace the battery soon.
Battery is critically low. You need to replace the battery
now.
Your CK31 has one of the following keypad overlay options:
• 42-key large numeric and function
• 50-key full alphanumeric
• 52-key full alphanumeric
You can order all versions of the CK31 keypad with an
international overlay. The international overlay supports English
and many Western European languages, such as French,
German, Italian, Portuguese, and Spanish. You enter all of the
characters and functions printed above the keys just like you
would on a standard keypad.
Note: You must use the color-coded keys to access several
hidden characters (such as { and }) on the CK31 keypad. For
more information on the hidden characters, refer to “Typing
Characters Not Printed on the Keypad” on page 142.
CK31 Handheld Computer User’s Manual 7
Chapter 1 — Using the CK31 Handheld Computer
The CK31 supports TE 2000 VT100/220/320/340 and ANSI,
TE 2000 5250, and TE 2000 3270. When you order the CK31
with a TE 2000 application, you must order the corresponding
keypad overlay. Use the TE 2000 keypad overlays to enter the
same keys that you can enter on a VT/ANSI keyboard, and IBM
5250 keyboard, or an IBM 3270 keyboard. Like the standard
CK31 overlay, the TE 2000 keypad overlays let you enter all the
characters printed on or above the keys. The terminal emulation
keypads also come with the same color-coded keys that are on
the standard overlay.
For help using TE 2000 terminal emulation, see the TE 2000 Terminal Emulation Programmer’s Guide (P/N 977-055-xxx).
Scan
button
Orange
key
42-Key Large Numeric and Function Keypad: This keypad is designed for
applications that accept mainly numeric data (0-9) and that need dedicated
function keys (F1- F12). This keypad also lets you enter the entire alphabet
and special characters by pressing color-coded key sequences.
Tab
Enter
CAPS
Shift
A
&
7
D
$
456
G
!
1
Del
[]
KL
F1
O
P
F5
S
T
F10
F9
X
W
Alt
Ctl
B
Home
*
8
E
%
H
2
J
)
0
M
F2
F3
Q
F6F7
U
F11
PROG
*
Backlight
key
Enter
Ins
\
/
Esc
C
(
9
F
?
Green
key
^
I
#
3
.
,
.
N
F4
R
F8
V
F12
Sp
Z
Y
Alpha
Sp
Power
key
8 CK31 Handheld Computer User’s Manual
Power
key
¦
[
{}
CAPS
Chapter 1 — Using the CK31 Handheld Computer
*
Backlight
key
\
Home
+
]
‘
“
Esc key
.
?
/
Del
Green
key
F7F8F9
Orange
key
Space
F2
F10
PROG
F6F5
F3
F4
F1
Alt
Ins
50-Key Full Alphanumeric Keypad: This keypad is designed for
applications that accept mainly numeric data (0-9) and that may need to
accept the entire alphabet. The keypad also provides shifted function keys
(F1-F9) and special characters, symbols, and functions by pressing colorcoded key sequences.
Note: The 50-key keypad does not have a scan key, because it
was designed to work with the required handle with the built-in
scanner trigger.
CK31 Handheld Computer User’s Manual 9
Chapter 1 — Using the CK31 Handheld Computer
Scan
button
Ta b
Backlight
key
Power
key
Green
key
Orange
key
789
F1
F2
Alt
ABCDE
FGH I J
KLMNO
PQRS T
UV WY
5
4
12
0
I/O
F3
6
F4
3
Esc
.
52-Key Full Alphanumeric Keypad: This keypad is designed for
applications that accept mainly numeric data (0-9) and that may need to
accept the entire alphabet. The keypad also provides function keys (F1-F24)
and special characters, symbols, and functions by pressing color-coded key
sequences.
Using the Color-Coded Keys
The keypad of the CK31 provides color-coded keys to let you
access additional characters, symbols, and functions printed
on the keypad overlay. Once you understand how to use the
color-coded keys and key sequences, you can access all of the
additional features printed on the keypad overlay. There are two
color-coded modifier keys on the CK31: the orange B key and
the green C key.
10 CK31 Handheld Computer User’s Manual
Chapter 1 — Using the CK31 Handheld Computer
You press and release the first key and then press and release the
second key to access the color-coded character or function
printed above a key.
Using the Color-Coded Keys
You Want To: Press: Example
Use an orange character or
function printed above a key.
Use a green character or
function printed above a key.
Lock the orange, green, Ctl, Alt, or Shift key to stay on.
Unlock a green, orange, Ctl, Alt, or Shift key.
B key and then the key
with character or function
printed above it.
C key and then the key
with character or function
printed above it.
B, C, Ctl, Alt, or Shift
key twice.
B, C, Ctl, Alt, or Shift
key once.
Press B and then 2 to type
the @ character.
Press C and then 2 to type
the = character.
Press C twice and the
appears in the status bar.
If is in the status bar,
press Alt and the locked
icon disappears from the
status bar.
Note: The orange Contrast function (M or N) printed above the
Backlight E key does not perform any function on the CK31.
Capitalizing All Characters
To type all alphabetic characters as uppercase letters, you can
enable the Caps Lock feature on the CK31 keypad.
To enable Caps Lock
1 Press the orangeB key. The B icon appears on the status
bar.
2 To enable Caps Lock and make the Caps Lock icon (
appear on the status bar, press a second key:
• On the 42-key keypad, press Shift.
• On the 50-key keypad, press Shift.
• On the 52-key keypad, press A.
3 Type an alphanumeric character. The letter appears as an
uppercase character on the screen.
CK31 Handheld Computer User’s Manual 11
)
Chapter 1 — Using the CK31 Handheld Computer
To disable Caps Lock
• Press the orangeB key and then press either Shift or A
(depending on your keypad). The Caps Lock icon disappears
from the status bar.
Using the Power (I) Key
When you press the I key to turn off the CK31, you actually
put the computer in Suspend mode. In Suspend mode, the
CK31 continues to supply power to all memory, but turns off
power to most hardware. This power-saving feature is designed
to prolong battery life.
When you press the I key to turn the CK31 back on, your
computer resumes at the screen that was displayed when you
turned it off. If you are using WPA or 802.1x security, the
computer may need to reauthenticate before it resumes your
application.
If the Battery light flashes and your CK31 does not resume after
pressing I, your battery may be too low to supply power.
Replace the battery. If replacing the battery does not solve the
problem, see “Booting the CK31” on page 125.
Disabling or Modifying Keypad Functions
If you want to restrict the ability to perform adjustments made
from the keypad, such as changing the beeper volume, you can
disable the functionality of several keys on the keypad.
You can disable these keypad functions:
• Beeper volume
• Task Manager (opened by pressing Alt and then Tab)
Note: When you disable Alt Tab, you also disable Alt Esc.
You can modify this keypad function:
• The behavior of the I key. You can configure the boot
functionality to either warm or cold boot when you press and
hold the I key for five seconds.
12 CK31 Handheld Computer User’s Manual
Chapter 1 — Using the CK31 Handheld Computer
To disable specific keypad functions
1 From the Start menu, tap Intermec Settings. The Intermec
Settings application appears.
2 Tap Device Settings > Keypad. The Keypad menu expands
to show you the options.
3 Tap the function you want to disable from the Keypad menu
to expand the branch.
4 Tap Disable to select it.
5 Save your changes and tap File > Exit to exit Intermec
Settings.
CK31 Handheld Computer User’s Manual 13
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