Worldwide Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), igistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,
RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, TE 2000, Trakker
Antares, and Vista Powered are either trademarks or registered trademarks of Intermec
Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patent applications pending.
ii CK30 Handheld Computer User’s Manual
Document Change Record
This page records changes to this document. The document was originally released as
version 001.
Version Date Description of Change
002 04/2004 Added new information to support the release of Service Pack
1. New information includes remote upgrade using Intermec
Settings, configuration using Intermec Settings one-to-one or
with the Wavelink Avalanche package, support for IE
Browser, support for the EasyADC system and other minor
updates and revisions.
003 07/2004 Added an addendum to support the release of Service Pack 2.
New information includes the addition of CCX compliance,
the EAN.UCC Composite symbology, Funk security, the
ability to disable or modify some key functions, and other
minor updates.
004 01/2005 Revised to include information for the Service Pack 3 release.
Changes include the addition of the SP2 addendum to the
user’s manual, CK30C support for iBrowse, VPN support,
support for a programmable keypad, and minor updates and
corrections.
005 11/2005 Updated information on Funk security and configuration,
added new diagnostics, and added information on
SmartSystems.
006 06/2006 Revised the manual to support RoHS compliance. Other new
information includes an updated list of scanners and cables,
instructions for changing the contrast, instructions for
scanning PDF417 and Micro PDF417 bar codes, instructions
for loading multiple certificates, expanded information about
the backup battery and the Backup Battery Very Low dialog
box, troubleshooting information for the SD card, bar code
symbologies listed by scanner option, new information on the
EV10 1D linear imager reading distances, and an illustration
that identifies the pins in the serial adapter.
007 07/2006 Added the standard range laser scanning option. Corrected
the minimum reading distances setbacks for the area imager
and linear imager. Added a procedure for saving the
configuration to Flash memory for registry persistence after a
cold boot.
CK30 Handheld Computer User’s Manual iii
iv CK30 Handheld Computer User’s Manual
Contents
Before You Begin.......................................................................................................xi
Using the CK30 Handheld Computer.................................................. 1
Index ......................................................................................................................... 187
CK30 Handheld Computer User’s Manual
ix
Contents
CK30 Handheld Computer User’s Manual
x
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Icons
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on
the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption
or loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.
Before You Begin
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service & Support > Service & Support. The Intermec Global Sales &
Service page appears. From the Service & Support menu, move
your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
CK30 Handheld Computer User’s Manual
xi
Before You Begin
Web Support
Visit the Intermec web site at www.intermec.com to download
our current documents (in PDF). To order printed versions of
the Intermec manuals, contact your local Intermec representative
or distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
These services are available from Intermec.
Service
Order Intermec
products
Order Intermec
media
Order spare
parts
Technical
Support
Service
Description
• Place an order.
In the U.S.A. and Canada
call 1-800-755-5505 and
choose this option
1 and then choose 2
• Ask about an existing order.
Order printer labels and ribbons. 1 and then choose 1
Order spare parts. 1 or 2 and then choose 4
Talk to technical support about your Intermec
product.
• Get a return authorization number for
authorized service center repair.
2 and then choose 2
2 and then choose 1
• Request an on-site repair technician.
Service
contracts
• Ask about an existing contract.
• Renew a contract.
1 or 2 and then choose 3
• Inquire about repair billing or other service
invoicing questions.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
xii
CK30 Handheld Computer User’s Manual
Who Should Read This Document?
The CK30 Handheld Computer User’s Manual provides you with
information about the features of the CK30 and how to install,
operate, maintain, and troubleshoot the CK30. Before you
install and configure the CK30, you should be familiar with
your network and general networking terms, such as IP address.
The Intermec Computer Command Reference Manual (P/N
073529) is included with this manual on a CD or is available as
a download from the Intermec web site. Please refer to this
manual for help configuring your CK30. The reference manual
contains information about all of the CK30 commands and
contains pages of bar codes that you can print and scan when
configuring supported commands.
Related Documents
The Intermec web site contains Intermec documents (in PDF)
that you can download for free.
To download documents
1 Visit the Intermec web site at www.intermec.com.
Before You Begin
2 Click Service & Support > Manuals.
3 In the Select a Product field, choose the product whose
documentation you want to download.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Patent Information
Product is covered by one or more of the following patents:
There may be other U.S. and foreign patents pending.
Other Copyright Information
Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation in the United States
and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the OpenSSL
Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/)
This product includes cryptographic software written by Eric
Young. (eay@cryptsoft.com)
This product uses Regex++, Index software during its
operational phases. The owner of Regex++ has granted use of the
software to anyone provided such use is accompanied by the
following copyright and permission notice:
Permission to use, copy, modify, distribute and sell this software
and its documentation for any purpose is hereby granted
without fee, provided that the above copyright notice appear in
all copies and that both that copyright notice and this
permission notice appear in supporting documentation. Dr John
Maddock makes no representations about the suitability of this
software for any purpose. It is provided “as is” without express or
implied warranty.
xiv
CK30 Handheld Computer User’s Manual
Using the CK30 Handheld
1
Use this chapter to familiarize yourself with the CK30 Handheld
Computer. In this chapter you will find these sections:
• Introducing the CK30 Handheld Computer
• What’s New?
• Using the Battery
• Using the Keypad
• Using the Screen
• Understanding the Status Lights
Computer
• Understanding the Beeps
• Scanning Bar Codes
• Installing an SD Card
CK30 Handheld Computer User’s Manual 1
Chapter 1 — Using the CK30 Handheld Computer
Introducing the CK30 Handheld Computer
The Intermec CK30 is an ergonomically designed handheld
®
computer built on the Microsoft
Windows® CE .NET
operating system. It is a lightweight, easy-to-use, reliable
computer that runs client/server applications, terminal
emulation applications, and browser-based applications.
Good read
light
User-defined
lights
Scan
button
Intermec
Ready-to-Work
Indicator
Battery
light
Battery
Serial
port
CK30 Handheld Computer
CK30 Handheld Computers with an IEEE 802.11b/g radio
®
installed are Wi-Fi
802.11b/g wireless LAN devices.
certified for interoperability with other
The CK30 computer is available in three different models that
offer several options. To find out which model of the CK30 you
have, locate the configuration label on the back of the computer.
The first five characters of the configuration number indicate the
model of CK30 you ordered.
2 CK30 Handheld Computer User’s Manual
CK30AA0301000
Configuration
number
Chapter 1 — Using the CK30 Handheld Computer
CK30AA0301000
Configuration Label: This label is for a CK30 Model A (CK30A).
Features Included With the Different Models of the CK30
Feature CK30A CK30B CK30C
802.11b/g radio
*Bluetooth (optional)
999
CCX v2.0 compliance
.NET Compact Framework
Pocket Internet Explorer
Internet Explorer 6, SQL Server CE
iBrowse
IE Browser
Monochrome Display
99
Color Display
32MB RAM/32MB Flash Memory
99
64MB RAM/64MB Flash Memory
200 MHz Processor
99
400 MHz Processor
9 9
9 9
9
9
9
9 9
9
9
9
9
*Bluetooth is a trademark owned by Bluetooth SIG, Inc., USA.
CK30 Handheld Computer User’s Manual 3
Chapter 1 — Using the CK30 Handheld Computer
These options are available for the CK30B and CK30C:
• TE 2000 terminal emulation application including 3270,
5250, and VT/ANSI as well as third-party TE applications
• Linear imager, standard range laser, or tethered scanner
interface
• Data Collection Browser (dcBrowser™) application
Use this manual to understand how to use the features and
options available on the CK30. For additional help using
terminal emulation, see the TE 2000 Terminal Emulation Programmer’s Guide (P/N 977-055-008).
For additional help using dcBrowser, see the documentation that
ships with the dcBrowser gateway software or the Data Collection Browser Client User’s Guide (P/N 070011).
iBrowse is a locked-down web browser for Intermec devices that
is compatible with Microsoft’s Internet Explorer but does not
allow the user to exit out of the browser or key in a URL to
access a non-work related web site. For help using iBrowse, see
the iBrowse User’s Guide (P/N 961-055-015). For help using IE
Browser, see “Developing a Web-Based Application” on page
79.
What’s New?
This revision of the user’s manual supports the latest software
and hardware release:
• The operating system build is 4.00.xx.xxxx or higher, and
Intermec Value Add (IVA) build is iva_4.03.xx.xxxx or
higher.
• The CK30 is now available with a linear imager, standard
range laser, or tethered scanner option.
4 CK30 Handheld Computer User’s Manual
Using the Battery
The CK30 uses a model AB1G (P/N 318-020-xxx) lithium-ion
battery as its main power source. You must fully charge the main
battery before you can use the CK30. When you change the
battery, a backup battery maintains your status, memory, and
real-time clock for at least 10 minutes.
If the Battery light blinks or turns on solid, you cannot restore
factory defaults or perform a warm or cold boot on your CK30
using the I key. You must replace the battery with a fully
charged battery before you can perform either function.
Removing the main battery when the backup battery low or
critically low icon displays on the taskbar may cause your
CK30 to cold boot and you may lose data.
The lithium-ion battery pack that is used in this device may
present a fire or chemical burn hazard if it is mistreated. Do
not disassemble it, heat it above 100°C (212°F) or incinerate
it.
Chapter 1 — Using the CK30 Handheld Computer
If you fail to replace the battery immediately, you may lose
important data or applications.
Dispose of used battery packs promptly. Keep away from
children. Contact your local Intermec sales representative for
replacement batteries.
Several factors determine the life of your battery such as extreme
temperatures, input devices, and your usage. For example, if you
use a tethered scanner every day, you will need to replace your
battery more often than someone who uses an internal scanner.
CK30 Handheld Computer User’s Manual 5
Chapter 1 — Using the CK30 Handheld Computer
Charging and Installing the Battery
Make sure you fully charge the AB1G battery before you install
it in your CK30.
To charge the battery
• Either insert the battery into the AC1 4-slot battery charger
or place the CK30 with battery installed in the AC2 4-Bay
Charging Dock, AC3 8-Bay Charging Dock, AD1 1-Bay
Communications Dock, or AD2 4-Bay Communications
Dock. For more information on these accessories, see page
150.
Use the following table to understand how long it will take to
charge your batteries in each of the CK30 charging or
communications dock accessories.
Charging Times for CK30 Batteries
CK30 Accessory Charging Time
AC1 4-Slot Battery Charger 5 hours
AC2 4-Bay Charging Dock 5 hours
AC3 8-Slot Charging Dock 5 hours
AD1 1-Bay Communications Dock 5 hours
AD2 4-Bay Communications Dock 5 hours
6 CK30 Handheld Computer User’s Manual
Chapter 1 — Using the CK30 Handheld Computer
To install the battery
• Insert the tabs on the bottom of the charged battery into the
CK30 and snap the battery into place.
Maximizing Battery Life
There are several things that you can do to prolong the life of
your fully charged battery.
AB1G
battery
1 Verify that Radio Power Management is enabled (Fast PSP).
Enabling radio power management allows your radio to
switch between awake and sleep modes based on network
traffic. If you use the default setting of disabled (CAM), you
will have the best network performance (data throughput) but
it will draw the most power from your battery.
2 Verify that the backlight timeout is set to 15 seconds.
3 Verify that Power Management has an automatic shutoff time
of 3 minutes.
You can use the Configuration Utility to easily make all of these
configuration changes. For help, see “Configuring the CK30
With the Configuration Utility” on page 36.
CK30 Handheld Computer User’s Manual 7
Chapter 1 — Using the CK30 Handheld Computer
Checking the Battery Status
The easiest way to tell the status of your battery is to look at the
battery icon on the taskbar of your CK30.
Battery Icon Status
Icon Status
Battery has a medium charge. You should be able to work for
several more hours before changing batteries.
Battery is low. You need to replace the battery soon.
Battery is critically low. You must replace the battery now.
You can also check the battery status by looking at the Battery
light on the front of the CK30 or by using the battery
diagnostics screen. For help using the Battery light, see
“Understanding the Status Lights” on page 3 for more
information. For help using the Battery Information diagnostic
screen, see “Battery Information” on page 109.
Using the Keypad
Your CK30 has one of the following keypad overlay options:
• 42-key large numeric and function
• 50-key full alphanumeric
• 52-key full alphanumeric
You can order all versions of the CK30 keypad with an
international overlay. The international overlay supports English
and many Western European languages, such as French,
German, Italian, Portuguese, and Spanish. You enter all of the
characters and functions printed above the keys just like you
would on a standard keypad.
Note: There are hidden characters (such as { and }) on each
CK30 keypad that require using the color-coded keys to access
them. For help accessing these hidden characters, see “Typing
Characters Not Printed on the Keypad” on page 152.
8 CK30 Handheld Computer User’s Manual
Chapter 1 — Using the CK30 Handheld Computer
The CK30 supports TE 2000 VT100/220/320/340 and ANSI,
TE 2000 5250, and TE 2000 3270. When you order the CK30
with a TE 2000 application, you must order the corresponding
keypad overlay. Use the TE 2000 keypad overlays to enter the
same keys that you can enter on a VT/ANSI keyboard, an IBM
5250 keyboard, or an IBM 3270 keyboard. The terminal
emulation keypads also come with the same color-coded keys
that are on the standard overlay.
For help using TE 2000 terminal emulation, see the TE 2000 Terminal Emulation Programmer’s Guide (P/N 977-055-008).
The 42-Key Large Numeric and Function Keypad
Scan
button
Orange
key
42-Key Large Numeric and Function Keypad: This keypad is designed for
applications that enter mainly numeric data (0-9) and that need dedicated
function keys (F1- F12). This keypad also lets you enter the entire alphabet
and special characters by pressing color-coded key sequences.
Tab
Enter
CAPS
Shift
A
&
D
$
G
!
KL
F1
O
F5
S
F9
B
*
7
456
1
Ctl
8
E
%
H
2
J
Del
)
0
[]
F2
P
F6F7
T
F10
X
Alt
PROG
C
Home
F
?
I
.
MN
F3
Q
U
F11
YW
Alpha
/
(
^
#
,
R
V
Z
*
9
3
.
F4
F8
F12
Sp
Enter
Ins
Esc
Backlight
key
Green
key
\
Sp
Power
key
CK30 Handheld Computer User’s Manual 9
Chapter 1 — Using the CK30 Handheld Computer
The 50-Key Full Alphanumeric Keypad
Power
key
¦
[]
{}
CAPS
?
*
Backlight
key
\
Home
+
‘
“
Esc key
.
/
Del
Green
key
F7F8F9
Orange
key
Space
F10
PROG
F6F5
F4
F1F2F3
Alt
Ins
50-Key Full Alphanumeric Keypad: This keypad is designed for
applications that enter mainly numeric data (0-9) and that may need to enter
the entire alphabet. The keypad also provides shifted function keys (F1-F9)
and special characters, symbols, and functions by pressing color-coded key
sequences.
Note: The 50-key keypad does not have a scan key, because it
was designed to work with the required AH1 handle that has a
built-in scanner trigger.
10 CK30 Handheld Computer User’s Manual
Chapter 1 — Using the CK30 Handheld Computer
The 52-Key Full Alphanumeric Keypad
Scan
button
Ta b
Backlight
key
Power
key
Green
key
Orange
key
789
F1
F2
Alt
ABCDE
FGH I J
KLMNO
PQRS T
UV WY
5
4
12
0
I/O
F3
6
F4
3
Esc
.
52-Key Full Alphanumeric Keypad: This keypad is designed for
applications that enter mainly numeric data (0-9) and that may need to enter
the entire alphabet. The keypad also provides function keys (F1-F24) and
special characters, symbols, and functions by pressing color-coded key
sequences.
CK30 Handheld Computer User’s Manual 11
Chapter 1 — Using the CK30 Handheld Computer
Using the Color-Coded Keys
Each keypad available for the CK30 provides color-coded keys
to let you access additional characters, symbols, and functions
printed on the keypad overlay. Once you understand how to use
the color-coded keys and key sequences, you will know how to
access all of the additional features printed on the keypad
overlay. There are two color-coded modifier keys on the CK30:
the orange B key and the green C key.
You press and release the first key and then press and release the
second key to access the color-coded character or function
printed above a key.
Using the Color-Coded Keys
You Want To: Press: Example
Use an orange character or
function printed above a key
Use a green character or
function printed above a key
Use a blue character printed on
a key (42-key and 50-key
keypads only)
Lock the orange, green, Ctl, Alt, or Shift key to stay on
Unlock a green, orange, Ctl,
Alt, or Shift key
B key and then the key
with character or function
printed above it
C key and then the key
with character or function
printed above it
Shift key and then the key Press Shift and then 4 to
B , C, Ctl, Alt, or Shift
key twice
B , C, Ctl, Alt, or Shift
key once
Press B and then 2 to type
the @ character on the 52key keypad.
Press C and then J to type
the } character on the 50key keypad.
type the $ character on the
42-key keypad.
Press C twice and the
appears in the taskbar.
Note: There are hidden characters (such as { and }) on each
CK30 keypad that require using the color-coded keys to access
them. For help accessing these hidden characters, see “Typing
Characters Not Printed on the Keypad” on page 152.
12 CK30 Handheld Computer User’s Manual
Capitalizing All Characters
To type all alphabetic characters as uppercase letters, you can
enable the Caps Lock feature on the CK30 keypad.
To enable Caps Lock
1 Press the orangeB key. The B icon appears on the taskbar.
2 Press one of these keys:
• On the 52-key keypad, press A.
• On the 42-key and 50-key keypad, press Shift.
Chapter 1 — Using the CK30 Handheld Computer
The Caps Lock icon (
3 Type an alphanumeric character. The letter appears as an
uppercase character on the CK30 screen.
To disable Caps Lock
• Press the same key sequence you used to enable it.
Using the Alpha Key on the 42-Key Keypad
The 42-key keypad provides an Alpha key to allow you to enter
alpha characters when necessary.
To enable the Alpha key
1 On the 42-key keypad, press the Alpha key. The Alpha icon
) appears on the taskbar.
(
2 Press a function or numeric key. The corresponding orange
alpha letter appears on the screen.
To disable the Alpha key
• Press B or C.
) appears on the taskbar.
CK30 Handheld Computer User’s Manual 13
Chapter 1 — Using the CK30 Handheld Computer
Using the Power (I) Key
When you press the I key to turn off the CK30, you actually
put the CK30 in Suspend mode. In Suspend mode, the CK30
continues to supply power to all memory, but turns off power to
most hardware. This power-saving feature is designed to prolong
battery life.
When you press the I key to turn the CK30 back on, your
computer resumes where it was when you turned it off.
If you are using WPA2, WPA, or 802.1x security, the computer
may need to reauthenticate before it starts your application.
If the Battery light flashes and your CK30 does not resume after
pressing I, your battery may be too low to supply power.
Replace the battery. If replacing the battery does not solve the
problem, see “Booting the CK30” on page 139.
Disabling or Modifying Keypad Functions
You can disable the functionality of several keys on the keypad if
you want to restrict the ability to perform adjustments made
from the keypad, such as changing the beeper volume.
You can disable these keypad functions:
• Beeper volume
• Task Manager (opened by pressing Alt and then Tab)
Note: When you disable Alt Tab, you also disable the Alt Esc
key sequence.
You can modify this keypad function:
• The behavior of the I key. You can configure the boot
functionality to either warm or cold boot when you press and
hold the I key for five seconds.
To disable keypad functions
1 Press C and then B. The System Main Menu appears.
2 Select the Configuration Utility.
14 CK30 Handheld Computer User’s Manual
Chapter 1 — Using the CK30 Handheld Computer
3 Select Device Settings > Keypad. The Keypad settings screen
appears:
4 Choose the function you want to disable from the Keypad
menu, select Disable from the function dialog box, and then
press Enter.
5 Exit the Configuration Utility.
To change the I key functionality
1 Press C and then B. The System Main Menu appears.
2 Select the Configuration Utility.
3 Select Device Settings > Keypad.
4 From the Keypad menu, select Configure Boot
Functionality.
5 Choose Warm Boot or Cold Boot and then press Enter.
6 Exit the Configuration Utility.
Using the Screen
The CK30 can have either a color or monochrome display
depending on the model. Both screens are 160 x 160 pixels. The
desktop is 160 x 140 pixels and the taskbar is 160 x 20 pixels. In
addition, the screens support Unicode characters, userprogrammable fonts, and bitmap graphics.
CK30 Handheld Computer User’s Manual 15
Chapter 1 — Using the CK30 Handheld Computer
T
CK30 Start Screen
Understanding the Screen Icons
Use the screen icons on the taskbar to see battery status, network
connections, and special keys or functions you may be using.
CK30 Screen Icons
IconDescription
Battery is half full. You should be able to work for several
more hours before changing batteries.
Battery is low. You need to replace the battery soon.
Battery is critically low. You need to replace the battery now.
Backup battery is low.
Strong signal strength with the access point and security is
enabled.*
Medium signal strength with the access point and security is
enabled.*
Weak signal strength with the access point and security is
enabled.*
Strong signal strength with the access point, but security is
not configured correctly.
Medium signal strength with the access point, but security is
not configured correctly.
Weak signal strength with the access point and security is not
configured correctly.
No connection to the access point. For help, see “Problems
With Wireless Connectivity” on page 132.
Desktop
askbar
16 CK30 Handheld Computer User’s Manual
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