Interlogix NX-595E User Manual
NX-595E User Manual
P/N 230243 • REV C • ISS 02JUL14
2 NX-595E User Manual
Copyright © 2014 UTC Fire & Security Americas Corporation, Inc.
All rights reserved.
This document may not be copied in whole or in part or otherwise
reproduced without prior written consent from UTC Fire & Security
Americas Corporation, Inc., except where specifically permitted
under US and international copyright law.
Trademarks and
patents
The NX-595E name and logo are trademarks of UTC Fire & Security
Americas Corporation, Inc.
NX-595E name is a trademark of UTC Fire & Security Americas
Corporation, Inc.
Other trade names used in this document may be trademarks or
registered trademarks of the manufacturers or vendors of the
respective products.
Manufacture
r
Placed on the market by:
UTC Fire & Security Americas Corporation, Inc.
3211 Progress Drive, Lincolnton, NC, 28092, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, Netherlands
Compliance
EU directives UTC Fire & Security hereby declares that this device is in
compliance with the applicable requirements and provisions of one
or more of the Directives 1999/5/EC, 2014/30/EU and 2014/35/EU.
For more information see: www.utcfireandsecurity.com or
www.interlogix.com
2002/96/EC (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see:
www.recyclethis.info.
Contact information www.utcfireandsecurity.com or www.interlogix.com
Customer support www.interlogix.com/customer-support or
www.utcfssecurityproducts.eu
NX-595E User Manual 3
Content
Important information 6
Thank You 6
Limitation of liability 6
Advisory messages 6
Warranty 7
Introduction 8
Glossary of Terms 9
Legend 10
Features & Benefits 11
Phone Line connection 11
Phone Line connection, and network connection 12
Phone Line connection, network connection and integrated into the
door intercom system 12
Phone Line connection, network connection, integrated into the
door intercom system with NX-181xx Voice keypads 13
Accessing the NX-595E via a Touch Tone Phone 13
Main Menu – Structure 14
Main Menu Explained 15
System Status 15
System Control 15
Intercom Control 15
Output Control 15
Message Bank 16
System Configuration 16
To Configure 17
Main Menu Controls And Examples 19
Menu 1 - System Status 19
Menu 2 - System Control 20
Partition Control – Single Partition 20
Disarm – Single partition system 20
Away Arm – Single partition system 20
Stay Arm – Single partition system 21
Partition Control – Multi Partition 21
Away Arm – Multi partition system – All Partitions 21
Stay Arm – Multi partition system – All Partitions 21
4 NX-595E User Manual
Disarm – Multi partition system – All Partitions 22
Away Arm – Multi Partition System – Single Partition 22
Stay Arm – Multi Partition System – Single Partition 22
Disarm – Multi Partition System – Single Partition 23
Bypassing 24
System Event History 24
Menu 3 - Intercom Control 25
Intercom Call 25
Menu 4 - Output Control 27
Menu 5 - Message Bank 28
Exit Message 28
Entry Message 28
Menu 0 - System Configuration 29
User Configuration 29
User PIN – Creating 29
User PIN – Disabling 30
User Partition – Configuration 30
User Authority – Configuration 31
Time and Date Configuration 32
Partition Entry Time Configuration 33
Partition Exit time Configuration 34
Alarm and Divert Phone Number Configuration 35
Creating Alarm and Divert Phone Numbers 35
Deleting Alarm and Divert Phone Numbers 36
Voice message recording 37
Exit Message Recording 37
Entry message Recording 38
User Name – Voice Recording 38
Zone Name – Voice Recording 38
Zone Name – library word configuration 39
Partition Name – Voice Recording 39
Partition Name – library word configuration 40
Output Name – Voice Recording 40
Output Name – library word configuration 41
Room Name – Voice Recording 41
Room Name – library word configuration 42
System Name – Voice Recording 42
Answering an incoming NX-595E call 42
Accessing the NX-595E 44
Navigating to the NX-595E 44
Sign in Page 45
Access Levels 45
Main Menu – Master User Code 45
NX-595E User Manual 5
Main Menu – Standard User Code 46
Status and Partition Control 46
Voice Reporting 47
Users 48
Call Divert 49
Email Reporting 50
Email Reporting – examples 50
Access via an Android App 51
Access via an iPhone App 52
Troubleshooting 52
System Status Messages 53
Word Library 55
Index 56
6 NX-595E User Manual
Important information
Thank You
We trust that NX-595E will provide you with ease of access and control of your
NetworX security system.
All users of your security system should read and follow the instructions and
precautions in this manual before operating your security system. Failure to do
so could result in the security system not working as intended.
This manual should be kept in an accessible location for the life of the security
system. If you do not understand any part of this manual, you should ask your
service provider for further clarification. Read the entire manual and if possible,
practice on the NX-595E whilst your security provider is on site.
Limitation of liability
To the maximum extent permitted by applicable law, in no event will UTCFS be
liable for any lost profits or business opportunities, loss of use, business
interruption, loss of data, or any other indirect, special, incidental, or
consequential damages under any theory of liability, whether based in contract,
tort, negligence, product liability, or otherwise. Because some jurisdictions do not
allow the exclusion or limitation of liability for consequential or incidental
damages the preceding limitation may not apply to you. In any event the total
liability of UTCFS shall not exceed the purchase price of the product. The
foregoing limitation will apply to the maximum extent permitted by applicable law,
regardless of whether UTCFS has been advised of the possibility of such
damages and regardless of whether any remedy fails of its essential purpose.
Installation in accordance with NX-595E Installation Manual, applicable codes,
and the instructions of the authority having jurisdiction is mandatory.
While every precaution has been taken during the preparation of this manual to
ensure the accuracy of its contents, UTCFS assumes no responsibility for errors
or omissions.
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described
below.
WARNING: Warning messages advise you of hazards that could result in injury
or loss of life. They tell you which actions to take or to avoid in order to prevent
the injury or loss of life.
NX-595E User Manual 7
Caution: Caution messages advise you of possible equipment damage. They tell
you which actions to take or to avoid in order to prevent the damage.
Note: Note messages advise you of the possible loss of time or effort. They
describe how to avoid the loss. Notes are also used to point out important
information that you should read.
Keep in mind, the level of security you will obtain with this system relates
specifically with two major factors:
• The quantity, quality, and placement of security devices attached to this
security system.
• The knowledge you have of the security system and how that knowledge is
utilized in a weekly test of the complete system.
This product is to be installed by qualified SERVICE PERSONNEL only
The equipment should only be operated with an approved power adapter with
insulated live pins.
Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of
batteries according to the instructions. Contact your service provider for
replacement batteries.
Warranty
UTC Fire & Security Americas Corporation, Inc. guarantees this product against
defective parts and workmanship for twenty-four (24) months from the date of
purchase. If any defect appears during the warranty period contact your service
provider. UTC Fire & Security Americas Corporation, Inc. assumes no liability for
consequential or indirect damage, and accepts no responsibility for repairing
damage to the product caused by misuse, careless handling, or where repairs
have been made by others.
No other guarantee, written or verbal, is authorized by UTC Fire & Security
Americas Corporation, Inc.
8 NX-595E User Manual
Introduction
The NX-595E provides intelligent home services when added to a NetworX
security system. It can send you email messages about the status of your home,
and provides remote access to your system. If your installer has integrated your
security system to devices such as intercom, doors, lighting and air-conditioning,
then you may be able to control these too.
You can access NX-595E using these methods:
• Personal Voice Guide (PVG) - When accessing the NX-595E via a touch-tone
phone, the inbuilt PVG will talk to you and guide you through operating your
security system. You can dial in and check the status of your security system,
change a user’s PIN number, enter a new alarm phone number, or arm your
system with easy to follow voice prompts.
• Built-In Web Server - provides access from PC, Mac, or smart phone with
web browser. It allows users to arm / disarm individual partitions, check
system status, enable / disable user codes, modify email accounts and voice
phone numbers from any standard web browser.
• iPhone app – provides access from an easy to use iPhone app without
needing to set up port forwarding.
The NX-595E can interact with you with one or more of these:
• Voice Reporting - will call up to three phone numbers and announce alerts in
plain English
• Email Reporting - will email up to three addresses, no mail server needs to be
configured
Authorized users may customize voice recordings for user names, zone names,
partition names, room names, output names and system names. The NX-595E
can also store (and forward to NX-181xx Voice keypads) exit and entry
messages. These messages can be left for other users of the security system.
Advanced intercom features are also incorporated within the NX-595E. Imagine a
visitor to your home pressing the button at your front door intercom, and then
being able to talk to you on your mobile phone anywhere in the world. Maybe it’s
a courier delivering a parcel? You may wish to open the garage door and allow
them to drop the parcel inside.
NX-595E User Manual 9
Glossary of Terms
Authority Level: The level of access assigned to a users PIN code
Arm: To turn your security system On.
Partition:
Multiple "zones" (detection devices) can be allocated into "partitions" to permit
users to selectively "arm" the security system. For example there may be 3
zones in an partition called Downstairs, and two zones in another partition
called Upstairs. Users can only arm and disarm partitions they have authority
level to.
Away Mode: To turn your security system on when you are leaving the premises.
Bypass:
Isolate / remove selected zones from your security system. A bypassed zone is
not capable of activating an alarm, as it is temporarily removed from your
system.
DHCP
Dynamic Host Configuration Protocol, is a computer network protocol used by
devices to obtain configuration information for operation in an Internet Protocol
network. This protocol reduces system administration workload, allowing
networks to add devices with little or no manual intervention
Disarm: To turn your security system Off.
Exit delay: The time allowed to exit the premises after the security system is armed.
Entry delay:
The time allowed to disarm your security system after the first detection device
has been activated.
Master Code:
A four (4) or six (6) digit PIN code that is used by a user to arm or disarm the
security system. Its main feature is the ability to create, alter and delete user
PIN codes. Can also be used as a function code for all features. NOTE: Your
security system may have either four (4) digit PIN codes or six (6) digit PIN
codes, but not a mixture of both.
Outputs:
Where external devices are configured. These devices can be controlled from
your security system.
Relay
An electrically operated switch. Common uses include being used to open the
front gate to let a visitor in, or to turn lights on and off.
RTC
RTC stands for Real Time Clock - your NX-595E has a built in clock with
backup battery that saves the time and date in case your security system loses
power for an extended period of time.
Self Monitored:
Back-to-Base monitoring companies provide a 24/7 service with trained
security staff to respond to any incidents. Having a Self Monitored system is
more economical, however it does not provide as many features. NetworX
security systems support both Back-to-Base Monitoring and Self Monitoring.
Stay Mode:
To turn your security system on when you are staying in the premises, this will
automatically bypass pre-programmed zones and arm others. Often used for
arming just the perimeter of the premises.
Service
Provider:
The installation / maintenance company servicing your security system.
User Code:
A four (4) or six (6) digit PIN code that is used by a user to arm or disarm the
security system. Codes may be required for certain features. NOTE: A system
may have either four (4) digit PIN codes or six (6) digit PIN codes, but not a
mixture of both.
Zone:
An individual detection device or sensor is called a "zone". For example a
Passive Infra Red (PIR) motion detector in the lounge room is a single zone.
10 NX-595E User Manual
Legend
[PIN]
Instructions to call the phone number the NX-595E is connected to, and when
prompted enter the required PIN number.
A single digit selection is required
A single digit or multiple digits selection is required.
This could be a multi digit number, e.g. for Zone 128 press 1 2 8 #
Navigation keys required to move to the desired menu
Start your recording
Sub menu of the main menu
Sub, Sub menu of the main menu
NX-595E User Manual 11
Features & Benefits
The more integration that is requested and performed by your installer, the more
features and benefits will become available:
Feature Connection
Phone Line Network Intercom NX-181xx
Dial Up Control Yes - - Dial Up Programming Yes - - Voice Reporting Yes - - 4x Extra Zones Yes - - Real Time Clock Yes - - 2x Extra Relays Yes - - Email Reporting - Yes - Automatic DHCP - Yes - Built-In Web Server - Yes - iPhone app - Yes - No mail server and port
forwarding set up required
- Yes - -
Call Divert - - Yes Remote Listen In to Outdoor
Station
- - Yes -
NX-181xx Access to Intercom
and Door Release
- - - Yes
Remote Listen In to NX-181xx
Voice keypads
- - - Yes
Phone Line connection
• Voice Reporting – The NX-595E can phone the user and announce in a
human voice, selected event conditions. This is in addition to alarms signals
sent via the NetworX panel to the central monitoring center. Users can
customize individual name recordings for zones, partitions, users, rooms and
outputs. No more confusing beeps or sirens!
• Dial up control – The NX-595E can be access by any outside touch tone
telephone and once connected the inbuilt Personal Voice Guide (PVG) will
navigate you through all available menu options. From basic Arming /
Disarming control, to more advanced menus like zone bypassing and System
recordings.
12 NX-595E User Manual
• Dial up programming – An invaluable feature for the installer is the ability to
remotely access the NX-595E from any outside touch tone telephone to carry
out full system interrogation or advanced programming.
• Zones – There are two onboard zones that can be zone doubled for use
within the security system. Only available on the R12 and R128 control
panels.
• RTC – “Real Time Clock” is an onboard component that holds the current
time date setting. A built-in power-sense circuit detects power failures and
automatically switches to the backup supply. This significantly reduces the
chance of a "loss of date \ time" in periods of extended power outage.
Phone Line connection, and network connection
• All of the above features plus:
• Email Reporting – Up to three email addresses can be entered.
• DHCP - or Dynamic Host Configuration Protocol, is a computer network
protocol used by devices to obtain configuration information for operation in
an Internet Protocol network. This protocol reduces system administration
workload, allowing networks to add devices with little or no manual
intervention
• NX-595E Web Interface – Once connected to the network, users will enjoy
the simple web user interface that is supplied with the NX-595E. Enter the IP
address of your NX-595E into a web browser to access the NX-595E
Configuration Server. Here the user can configure pin codes, arm and disarm
partitions, view the last 185 event history, enter and change all voice and
divert phone numbers and assign email address. Installers have further
access to network settings, feature lists and outputs.
• Relays – The two onboard relays are fully configurable and come defaulted
for door release one and door release two.
Phone Line connection, network connection and
integrated into the door intercom system
• All of the above features plus:
• Call divert – This feature will call up to three different phone numbers when a
visitor presses the call button on the outside door station whilst the NetworX
security system is armed. Once the call is connected, a bi-directional
conversation can take place and the called party has the ability to operate the
onboard relay allowing access to the premises.
• Remote listen-in / two way communication – this feature allows users to
connect to the outdoor station from a remote location
NX-595E User Manual 13
Phone Line connection, network connection, integrated
into the door intercom system with NX-181xx Voice
keypads
• All of the above features plus:
• NX-181xx Voice keypads can be configured to answer a call initiated from
either of the two door stations, they can also control the NX-595Es onboard
door release relays.
• Remote listen in / two way communication – this feature allows users to
connect to any or all of the connected NX-181xx Voice keypads from a
remote location an “listen-in” to any audio within that room / rooms.
Accessing the NX-595E via a Touch Tone
Phone
This section describes how to access the NX-595E via an off site touch-tone
phone. The NX-595E must be on an independent line to the touch-tone phone
from which you are trying to connect. The NX-595E must be pre-programmed by
your security service provider to automatically answer the incoming call once the
predetermined number of calls / rings have been reached. When the desired
number of calls / rings has been reached the NX-595E will grab the phone line
and announce the following.
Enter your code for system access, press star to cancel
Enter your user / master code (default master code is 1234), the NX-595E will
announce the recorded system name (if recorded) and list all accessible main
menus, you can now make your selection as required.
You are now connected to (system name)……
Press 1 for system status
Press 2 for system control
Press 3 for intercom control
Press 4 for output control
Press 5 for message bank
Press 0 for system configuration *
Press # to exit and disconnect the session
* Denotes master code access only
The above sequence will be shown throughout this manual as
[PIN].
If answering machine defeat is enabled, accessing the NX-595E remotely is
accomplished by calling the phone number the NX-595E is connected to and
allowing it to ring once or twice, then hanging up, waiting 10 seconds, then
calling back the NX-595E, which will now answer the next incoming call. The
second call must be made within 60 seconds of the first call.
14 NX-595E User Manual
Main Menu – Structure
1 System Status
2 System Control
2.1 System Status
2.2 Partition Control
2.3 Zone Bypass
2.4 Event History
2.4.1 Alarm Memory
2.4.2 Event History
3 Intercom Control
3.1 Listen In
3.2 Two way communication
4 Output Control
5 Message Bank
5.1 Record an Exit Message
5.2 Record an Entry Message
0 System
Configuration
0.1 User Configuration
0.1.1 User Pin
0.1.2 User Partition
0.1.3 User Authority
0.2 Time and Date
0.2.1 Time
0.2.2 Date
0.3 Partition Entry Time
0.4 Partition Exit Time
0.5 Phone number configuration
0.5.1 Alarm Phone Number One
0.5.2 Alarm Phone Number Two
0.5.3 Alarm Phone Number Three
0.5.4 Divert Phone Number One
0.5.5 Divert Phone Number Two
0.5.6 Divert Phone Number Three
0.6 Voice Message
0.6.1 Exit message
0.6.2 Entry message
0.6.3 User name
0.6.4 Zone name
0.6.5 Partition name
0.6.6 Output name
0.6.7 Room name
0.6.8 System name
NX-595E User Manual 15
Main Menu Explained
System Status
Press [1] to hear the current status of the security system. Please refer to table
on page 53 & 54 for a complete list of system status messages.
System Control
Press [2] to access the System Control menu, this menu allows easy everyday
operation of the security system, from arming and disarming individual or multi
partition systems to bypassing (isolating / excluding) individual zones as
required. The internal 185 event log is also accessed from this menu.
- Security System Status – Refer to status message table on page 53 &
54
- Partition Control – This is where partitions are armed / disarmed (turned
on / off) from either the away or stay modes
- To Control Zone Bypass – This is where zone/s are isolated (disabled)
and removed from the security systems arming cycle
- Event History – This is where the last alarm can be viewed, or the last
185 events, which are stored in the panel’s internal log
- To move back to the main menu
Intercom Control
Press [3] to access intercom control. An intercom call can be initiated from any
external touch-tone phone and a connection established with the outdoor station,
individual NX-181xx Voice keypads or all NX-181xx Voice keypads. Two-way
communication is “voice switching”, only one person may speak at any time and
the caller has priority. Switching between caller and called parties is automatic,
and is controlled by silence on the caller’s microphone.
- To commence listen in mode – Allows for a remote user to connect and
listen in to front door stations / NX-181xx Voice keypads.
- To commence two-way communication mode – Allows for a remote
user to connect and engage in a two-way voice call with a front door stations /
NX-181xx Voice keypads.
- To move back to the main menu
Output Control
Your security system is supplied with two outputs, and can be configured to
control up to a total of 16 outputs. These outputs can be used for a variety of
applications, such as Intercom door release, external lighting control, electric
shutter control or even garage door control. As additional equipment is required
16 NX-595E User Manual
to enable these features, please contact your service provider for further details.
Speak with your security provider to discuss possible applications for your
installation.
- Select an output number followed by hash – Allows a user to select
individual outputs to control
- For output list – Informs a user of available outputs for selection.
- To move back to the main menu
Message Bank
Press [4] to access the message bank. Separate 10 second entry and exit
messages can be recorded, and will be played back to the user who arms (turns
on) and disarms (turns off) the security system.
- Exit message – A 10 second message that will be played after arming
the security system
- Entry Message – A 10 second message that will be played after
disarming the security system
- To move back to the main menu
Note: Existing messages will be overwritten.
System Configuration
Complete customization of your security system is achieved through this menu.
Entry and exit times can be adjusted to suit the individual requirements of the
system. You can record names against users, zones, partitions, rooms and
outputs creating an extremely user-friendly security system. You can also enter /
delete the three alarm phone numbers, and call divert numbers.
Note: voice recording is limited to the first 64 zones. Zones 65 and above can be
customized using only library words.
User configuration
Here you can create PIN codes and assign them to users. A user PIN code is
used to arm and disarm partitions within your security system. PIN codes are
normally 4 digits, however a 6-digit option is available for increased security.
Once you have created PIN codes you will need to assign which partitions they
have access to. For example you may only want a particular users to access
selected partitions in your security system. Here you can also select User
Authority options for each user - this includes creating Master PIN codes.
Note: Master Codes can only create, delete or modify user codes with equal or
less authority than themselves.
NX-595E User Manual 17
To Configure
- User PIN
- User Partition
- User Authority
- To move back to System Configuration menu.
Time and date
System time and date is set here. The NX-595E has a built-in real time clock that
will keep accurate time in the event of a total power fail. It will also update its time
from the internet (if connected) on a regular basis.
- Time
- Date
- Partition Entry time - Independent entry times can be assigned for up to
eight partitions, values are from 10 seconds to 255 seconds
- Partition Exit time – Independent exit times can be assigned for up to
eight partitions, values are from 10 seconds to 255 seconds
- Phone number configuration
Alarm phone numbers 1, 2 and 3 will receive a voice message upon the
activation of certain events from within the security system. Selected events are
global, and will be mapped to all of the three phone numbers. Events are
selected by your security provider at the time of installation, or are accessible via
the NX-595E web interface.
Divert phone numbers 1, 2 and 3 will be called when an intercom call is initiated
from an outdoor station. The outdoor station must be interfaced with the NetworX
security system via the NX-595E. The NetworX security system must also be in
the armed condition.
To Configure:
- Alarm phone number One
- Alarm phone number Two
- Alarm phone number Three
- Divert phone number One
- Divert phone number Two
18 NX-595E User Manual
- Divert phone number Three
- To move back to System Configuration menu
- Voice message recording
Recording centre for entry / exit messages and users, zones, partitions, outputs,
room and system names. The NX-595E will announce the system name when
first connected.
To Record:
- Exit message
- Entry message
- User name
- Zone name*
- Partition name
- Output name*
- Room name
- System name
- To move back to System Configuration menu
* Denotes the ability to configure name using the word library
- To move back to main menu
Note: You do not need to wait for the Personal Voice Guide (PVG) to finish
talking before keying in your selection.
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