Interlogix NX-592E User Manual

NX-592E NetworX Cellular Module Installation

Part Number

Description

NX-592E-GSM-ZX-AT

NetworX Cellular Module, Alarm.com
HSPA 3G GSM with Z-wave, AT&T

NX-592E-GSM-ZX-RG

NetworX Cellular Module, Alarm.com
HSPA 3G GSM with Z-wave, Rogers
(Canada use only)

NX-592E-GSM-ZX-TM

NetworX Cellular Module, Alarm.com
HSPA 3G GSM with Z-wave, T-Mobile

NX-592E-CDMA-ZX-VZ

NetworX Cellular Module, Alarm.com
1xRTT CDMA with Z-wave, Verizon

Component

Function

BUS LED

Indicates data bus activity between the
panel and the bus module

Gateway Status
LEDs

Not Used

Wiring Terminals

Provides panel wiring connections

Antenna Jack

Antenna connection for snap-in MMCX
antenna

Cellular status LEDs

Indicates communication with the cellular
network, report errors and signal strength

Serial number

A 15-digit number. Only the last 10 digits
(after the dash “-“) are used for account
activation

BUS LED

Gateway
Status LEDs

Wiring Terminals

Antenna Jack

Serial Number Label

Cellular Status LEDs

Mounting Holes

Wire Access Area

Z-wave Button

Sheet

Table 1: Components

Description

The NX-592E Cellular Module interfaces with the NetworX
panel data bus and is powered by the panel or an auxiliary 12
VDC power supply. Status LEDs indicate bus and cellular
network communications.

Figure 1 below shows the location of the main module
components and Table 1 below describes the component
functions.

Figure 1: Components

Account creation

Before installing the Alarm.com cellular module in a NetworX
system, a new customer account needs to be created with
Alarm.com. We recommend creating the account at least 24
hours in advance of installation to ensure that the radio is
activated prior to installation.

To activate an account go to www.alarm.com/dealer and login.

Under the “Customers” heading at the top left of the page click
on “Create New Customer”. You will need the following

customer information to create the account:

• Customer Name

• Customer Address

• Customer Phone Number

• Customer E-mail

• Preferred login name for the customer

• Alarm.com Module Serial Number

At the end of the account creation process you will be able to
print a Welcome Letter for the customer that has their login
information and temporary password for the Alarm.com
website.

P/N 466-4435 • REV B • 18JUL13 1

Installation Tips

Gauge

Maximum wire length to panel

22 gauge

40 ft. (12.2 m)

18 gauge

90 ft. (27.4 m)

Loop antenna and feed -OR­back through top of module

Feed antenna through wire
access area and into wall

Use the following tips to ensure success with the Alarm.com
NetworX cellular module:

• Make sure you create the customer account on the
Alarm.com dealer website at least 24 hours before
installation.

• Use the Cellular Status LEDs on the module to check the
signal strength before you permanently mount the module.

• NetworX panels support a maximum of one wireless
gateway per system.

• Do a manual phone test to initiate communication (see
“Power up” on page 3).

Installation

The module draws a maximum of 65 mA (continuous) from the
panel in power save mode, and 100 mA (continuous) from the
panel in idle and connected modes. The module can draw up
to 1600 mA (instantaneous peaks) from the panel. Do not
exceed the panel total output power when using panel power
for bus devices and hardwired sensors (refer to the panel
documentation).

Use three-conductor, 22 or 18 gauge stranded wire to connect
the module to the panel. Table 2 below shows the maximum
wire length for each gauge.

• Avoid mounting the module in areas with excessive metal
or electrical wiring, such as furnace or utility rooms.

• Locate the module near an outside wall, preferably on an
upper level.

• For homes or businesses located in canyons or with hills
nearby, it is necessary to place the antenna higher in the
building.

Caution: You must be free of static electricity before handling

electronic components. Touch a grounded metal surface
before touching the circuit board.

To mount the module:

1. Press down on the top of the enclosure cover, remove it,
and set it aside.

2. Snap the antenna onto the antenna connector (see
Figure 1 on page 1). To connect the antenna, place one of
your thumbs or fingers behind the antenna connector.
With your other hand, press the end of the micro miniature
coaxial connector (MMCX) into the antenna connector
until you hear a slight click.

3. Place the back plate on the wall at the desired mounting
location, check for level, and mark the three mounting
holes and the wire access area (see Figure 1 on page 1).

4. To avoid placing unnecessary strain on the antenna
connector, which can damage the module, use either of
the following orientations shown in Figure 2.

Table 2: Maximum wire length

You will need the following tools and supplies to install the
module:

• Small blade and Phillips screwdrivers

• Drill and bits for screws and/or anchors

• Wire cutter/stripper

• Three-conductor, 22-gauge or larger stranded wire

• #6 pan head screws (4 included)

• Wall anchors (four included)

• 3.3-Kohm EOL resistors (included with main NX panel)

Use the following guidelines to choose a location for the
module:

• Check the signal strength before choosing a location. Do a
walking signal strength test by powering the module off the
battery directly (connect the COM and POS terminals).
After 2 minutes, cellular status LED 4 will flash between
one and five times, where 5 indicates strongest signal
level. We recommend a signal level of two or higher.

• Do not the mount the module inside the panel’s metal
enclosure.

Figure 2: Antenna Routing

5. Set the back plate aside and drill holes at the mounting
and wire access area locations.

6. Use wall anchors where studs are not present and secure
the back plate to the wall with the enclosed screws.

Wiring Connections

Caution: To prevent damaging the panel or module, you must

remove panel AC power and disconnect the backup battery
before making or changing wiring connections.

2 NX-592E NetworX Cellular Module Installation Sheet

To wire the module:

POS COM DATA

KP POS KP COM KP DATA

Gateway

Panel

1. Remove AC panel power and disconnect the backup
battery.

2. Wire the module to the panel bus and power terminals
(see Figure 3 below).

Figure 3: Wiring connections

Case tamper switch (optional)

If the module is easily accessible, you can add case tamper
detection to activate an alarm or trouble (depending on panel
programming) when the cover is removed.

To install the tamper switch:

1. Slide the reed switch into the plastic holder on the module
back plate.

2. Connect a UL-Listed reed switch (with EOL resistor) to
any unused hardwired input on the panel.

3. Insert the magnet into the nibs on the top cover and press
the magnet clip down over the magnet until it clicks into
place into the cover.

Figure 4: Case tamper switch

To power up:

1. Verify that all wiring between the panel and module is
correct.

2. Connect the backup battery and restore AC power to the
panel.

3. Verify that radio status LED 1 is not flashing any errors
(see Cellular Status LEDs on page 4). Also, verify that
LED 4 is flashing a cellular signal level of two or higher.
Otherwise, relocate the module. If LED 1 and LED 4 are
not flashing, and LED 2 and LED 3 are flashing together,
the module is in Power Save mode and the battery needs
to be charged.

4. Perform a manual phone test by pressing *44 while the

system is disarmed (Make sure that panel’s Location 37,

Segment 2, Bit 7 is set).
Note: if Location 37, Segment 2, Bit 6 is set,

performing the phone test will trigger the local siren.
To avoid triggering the siren when performing the
phone test, make sure Bit 6 is OFF.

The panel will not show any indication that the phone test
signal has been sent. You can check the radio status LEDs L3
and L4: L4 should be blinking on for 2 seconds and off for 2
seconds. L3 will blink once briefly as soon as you press *44. If
the account is reporting to a Central Station, wait for a minute
and check with the Central Station to see if the phone test
signal was received correctly. The phone test is also used by
Alarm.com to set the module's parameters the first time the
module is powered up. It ensures that Alarm.com will receive
the sensors list and any other information required for proper
signaling.

Enrolling the module

The NetworX control panels automatically find and store in
memory the presence of all keypads, zone expanders, wireless
receivers, output modules, and any other device on the keypad
bus, allowing these devices to be supervised by the control
panel. To enroll the devices, enter Program Mode (refer to your
control panel documentation). When you exit Program Mode,
the control panel automatically enrolls the devices. This
process takes about 12 seconds. During this time, the Service
LED will illuminate and User codes will not be accepted. Once
a module is enrolled, if it is not detected by the control panel,
the Service LED will illuminate. When initially powering up, the
control panel automatically performs the device enrollment
process.

Power up

You will need to power up the module and panel to start
communication between them.

NX-592E NetworX Cellular Module Installation Sheet

Programming using the keypad

The wireless gateway needs to know the address of at least
one of the LCD keypads. Some commands, such as getting
the zone names for display on the website, will not work if the
keypad address is not known. By default, the wireless gateway
assumes a keypad address of 192 (keypad 1, partition 1). If
your LCD keypad is programmed differently (press *94 +

installer code to check), you must change the wireless gateway

Keypad

Partition

1 2 3 4 5 6 7

8

1

192

193

194

195

196

197

198

199 2 200

201

202

203

204

205

206

207 3 208

209

210

211

212

213

214

215 4 216

217

218

219

220

221

222

223 5 224

225

226

227

228

229

230

231 6 232

233

234

235

236

237

238

239 7 240

241

242

243

244

245

246

247 8 248

249

250

251

252

253

254

255

LED

Function

L1

Error LED. Flashes 1 to 8 times in an 8-second interval to
indicate a specific error. See Table 6 for errors and
common fixes.

L2

Panel Communication and Z-Wave status messages.
Flashes every time the module communicates with the
panel and flashes in patterns to indicate Z-Wave status.

L3

Cellular Communication. Flashes every time the cellular
signal level is checked and when packets are exchanged
with Alarm.com.

L4

Cellular Signal Level. Flashes 0 to 5 times to indicate signal
strength, or toggles on/off slowly when communicating with
Alarm.com servers.

L5

Z-Wave Error LED. See Table 7 for error descriptions.

Flashes

Error

1

Module cannot communicate with the panel. Perform a
power cycle on the panel. If the error persists lift the module
out of the gateway and re-insert it. If the error is still
observed try a different module. Finally, if that does not fix
the problem try a different panel.

2

The SIM card is missing. The SIM card holder can be found
on the module. Verify that the SIM card holder is closed
securely and that there is a SIM card in the holder.

2 then 4

The module provisioning process could not be completed.

2 then 5

The module provisioning process could not be completed

because the module is currently roaming on the carrier’s

network.

keypad address.

To change the gateway keypad address:

1. Press *, then 8.

2. Enter the “Go to program” code (the default code is 9, 7, 1,

3). If the code is valid the keypad display will prompt you
for a device address.

3. Enter the address of the NX-592E (7, 8) then press #. At
this point, the keypad display will prompt you for a
programming location to be entered.

4. Enter 0, followed by the # key. Location 0, which is the
LCD address will display. The default is 192. For a list of
address, see Table 3 below.

5. To change the LCD keypad address, enter the new
address, followed by the * key. The display will return to
the location prompt.

6. To exit this location without changing the data, press the #
key.

7. To review the data, repeat the above procedure, pressing
the * key without entering data first. If you attempt to
program an invalid entry for a particular segment, the
keypad sounder will emit a triple error beep and remain in
that segment waiting for a valid entry.

8. Press the Exit key to exit this programming level. Press
the Exit key again to exit Program Mode.

While in programming mode and not in a location, the number
in parentheses is the location you were previously changing.
For example, if the display reads “Enter location, then # (2)”, it
is reminding you that location 2 was the last location you
programmed.

Location 0: LCD keypad address

Certain commands in the module require it to know the location

of at least one LCD keypad (if one exists in the system). If
your system has an LCD keypad we recommend that you
place it in Partition 1 Keypad 1. This will allow Location 0
to be left at the factory default. If the LCD keypad is
selected as something other than Partition 1 Keypad 1,
program the appropriate address in Location 0.

Cellular Status LEDs

The cellular radio status LEDs are five small LEDs located
near the bottom of the radio daughter board.

Figure 5: Cellular Status LEDs

Table 4: Cellular Status LED Functions

LED Details

LED L1 (red). L1 flashes when there is an error. The number

of flashes indicates the error number. If there are two or more
errors at the same time, the errors will flash one after the other.
The LED will stay off for at least four seconds between errors.

Table 5: LED L1 errors

Table 3: Addresses

4 NX-592E NetworX Cellular Module Installation Sheet