Interlogix NVR 21 User Manual

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TruVision NVR 21(S/P) User Manual

P/N 1072629E-EN • REV 1.0 • ISS 03FEB15

2015 United Technologies Corporation.

Interlogix is part of UTC rights reserved.

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Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

Manufacturer

United Technologies Corporation 2955 Red

Authorized EU manufacturing representative: UTC Fire & Security B.V. Kelvinstraat 7, 6003 DH Weert, The Netherlands

Certification

FCC compliance

Class A:

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated i This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment the user will be required to correct the interference at his own expense.

Canada

This Class A digital apparatus complies with Canadian ICES Cet appareil mumérique de la

ACMA compliance

Notice!

interference in which case the user may be required to take adequate measures.

directives

2004/108/EC (EMC directive):

in compliance or with the essential requirements and other relevant provisions of Directive 2004/108/EC.

2002/96/EC (WEEE directive):

municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection poin more information see: www.recyclethis.info.

2006/66/EC (battery directive):

unsorted municipal waste in the European Union. See the product documentation for specific battery informa (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.rec

Contact information

For contact information, see

Building & Industrial Systems, a unit of United Technol ogi es Corporation. All

Hill Avenue, Costa Mesa, CA 92626-5923, USA

N4131

This equipment has been tested and found to comply with the limits for a Class A digital

n a commercial environment.

in a residential area is likely to cause harmful interference in which case

-003.

classe A est conforme à la norme NMB-003 du Canada.

European Union

This is a Class A product. In a domestic environment this product may cause radio

Hereby, UTC Climate Controls & Security declares t hat this devic e is

Products marked with this symbol cannot be disposed of as unsorted

ts. For

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tion. The battery is marked with this symbol, which may include lettering to indicate cadmium

yclethis.info.

www.interlogix.com or www.utcfssecurityproducts.eu.

Content

Chapter 1 Product overview 1

Installation environment 1 Default settings to access the device 1

Chapter 2 Installation 3

Installation environment 3 Unpacking the recorder and its accessories 3 Back panel 4 Wiring the keypad 6 RS-485 ports 8 RS-232 port 9 PoE ports 9 Monitor connections 9 Audio inputs and output 9 Brackets 10

Chapter 3 Getting started 11

Turning on and off the recorder 11 Using the setup wizard 12

Chapter 4 Operating instructions 17

Controlling the recorder 17 Using the front panel 17 Using the mouse 22 Using the IR remote control 23 Menu overview 26

Chapter 5 Live view 29

Description of live view 29 Video output 30 Monitor output 30 Audio output 31 Controlling live view mode 31 Multiview format 33 Sequencing cameras 33 Accessing frequently used commands 34 Configuring live view 36 General settings 38 Configuring time and date 40

Chapter 6 Controlling a PTZ camera 43

Changing PTZ camera settings 43 Calling up presets, tours and shadow tours 43 Setting and calling up presets 44

TruVision NVR 21(S/P) User Manual i

Setting and calling up preset tours 46 Setting and calling up a shadow tour 48

Chapter 7 Playing back a recording 51

Overview of the playback window 51 Playback pop-up menu 53 Instant playback 54 All-day playback 55 Playback skip time 56 Searching recorded video 56 Playing back recordings by time and video type 57 Playing back recordings by event 58 Creating and playing back bookmarked recordings 59 Slideshow of snapshots 60 Playing back recordings from the system log 61 Playing back frame-by-frame 61 Digital zoom in playbac k 62

Chapter 8 Archiving recorded files 63

Archiving files 63 Auto archiving 66 Creating and archiving video clips 67 Archiving snapshots 67 Managing backup devices 68 Playing back archived files on a PC 68

Chapter 9 Using the web browser 69

Windows 7 and 8 users 69 Accessing the web browser 70 Web browser overview 70 Using the web browser to configure the device 72 Searching and playing back recorded video 76 Searching for event log s 77 Recording from the browser 78 Dual stream recording 78 Controlling a PTZ dome camera in the web browser 79 Capturing text insertions 80 Text overlay 82 Using a network storage system 82

Chapter 10 Recording 83

Configuring recording settings 83 Using an external recording device 85 Configuring recording schedules 85 Daily schedules 86 Holiday schedules 87 Manual recording 88 Motion detection schedules 89

ii TruVision NVR 21(S/P) User Manual

External alarm schedules 89 Protecting recorded files 89 Configuring redundant recording 91 Capturing text insertions 92 Failover and recovery 92

Chapter 11 Alarm settings 95

Description of alarm notification types 95 Setting up motion detection 97 Video analytics 100 Setting up system notifications 100 Setting up external alarms 101 Triggering or cleari ng alarm out puts ma nually 103 Detecting video loss 103 Detecting video tampering 104

Chapter 12 Network settings 105

Configuring general network settings 105 Configuring PPPoE 107 Configuring DDNS 107 Configuring an NTP server 108 Configuring e-mail 109 Configuring SNMP 109 Configuring UPnP 110 Configuring an FTP server to store snapshots 111 Configuring a remote alarm host 111 Configuring multicast 111 Configuring the server and HTTP ports 112 Configuring the RTSP service port 112 Telnet set up 112 Checking network status 112 Exporting network packet data 113 Port forwarding 114

Chapter 13 Storage management 115

Initializing HDDs 115 Controlling disk storage mode on the HDD 116 Setting up HDD groups 116 Setting the HDD property 117 Checking HDD status 117 Configuring HDD alarms 118 Managing eSATA 118 Checking the S.M.A.R.T. information 118 Bad sector detection 119

Chapter 14 Camera settings 121

Cameras supported 121 Adding IP cameras to the recorder 121

TruVision NVR 21(S/P) User Manual iii

PoE power budget 123 Accessing IP cameras connected to an internal switch 125 Configuring the camera OSD settings 125 Setting up privacy masking 126 Adjusting video image settings 127 Watermarking 128 Hiding a camera image from view 128

Chapter 15 Recorder management 129

Configuring the RS-232 port 129 Updating system firmw ar e 130 Restoring default settings 131 Importing and exporting configuration settings 131 Viewing system information 131 Searching system logs for events 133

Chapter 16 User management 135

Adding a new user 135 Customizing a user’s access privileges 136 Deleting a user 138 Modifying a user 138 Changing the Admin password 138

Appendix A Specifications 139 Appendix B PTZ protocols 143 Appendix C Port forwarding information 145 Appendix D KTD-405 keypad 147

Supported firmware 147 Wiring the keypad 147 Setting up the keypad to work with the recorder 148 Operating the keypad 150

Appendix E Maximum pre-recording times 155 Appendix F Supported PTZ commands 157 Appendix G Default menu settings 159

Index 171

iv TruVision NVR 21(S/P) User Manual

Chapter 1

Product overview

Installation environment

The TruVision NVR 21 (TVN 21) series is a versatile, user-friendly embedded network video recorder (NVR) series. The standard series supports up to 8/16 channels with a maximum bandwidth of 40/80 Mbps and up to 4 SATA hard drives.

The TVN21S model includes an 8/16 embedded PoE switch that allows TruVision cameras to be connected in a plug and play manner. Simply plug in the IP camera to automatically power and connect it, assign the IP address, as well as set it up using default values. The embedded 8/16 PoE switch provides a maximum PoE wattage of respectively 120 W and 200 W.

The TVN 21P series supports up to 8/16/32 channels with a maximum bandwidth of 40/80/160 Mbps and up to 8 SATA hard drives. The full TVN 21 series provides integration with the UTC portfolio of security solutions, and offers a seamless user experience within the TruVision brand.

The TVN 21 series can be configured and operated through its on-screen display (OSD), web browser, mobile applications, TruVision Navigator software, or third party software using the TruVision SDK.

The recorder can be fully managed by the license-free TruVision Navigator software ideal for most commercial applications. Its easy and intuitive web browser interface enables remote configuration, viewing and searching of video on any TruVision recorders.

Default settings to access the device

Default user names and passwords

See Table 1 on page 2 for the list of default user names and passwords. Go to Chapter 16 “User management” on page 135 for further information.

TruVision NVR 21(S/P) User Manual 1

Chapter 1: Product overview

User

Administrator Operator

Guest

HTTP port: 80

Server/Client software port: 8000

Table 1: Default user names and passwords

Description

There can only be one administrator.

The user name is “admin”. The name cannot be modified. The default password is 1234.

The default user name is “operator”.

The default password is 4321.

The default user name is “guest”.

The default password is Empty.

Note: The default passwords should be changed for security reasons.

Default network settings

The default values for TVN 21(P/S) network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports: When using the browser: RTSP port: 554

When using TruNav: RTSP port: 554

Go to Chapter 9 “Using the web browser” on pag e 69 for further informatio n.

2 TruVision NVR 21(S/P) User Manual

Chapter 2

Installation

This section describes how to install the TVN 21(P) unit.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Ensure that the location planned for the installation of the unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F) and noncondensing humidity specifications (10 to 90%) before choosing an installation location. Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the recorder. Do not install the unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted TruVision NVR 21(S/P) units.

Moisture: Do not use the unit near water. Moisture can damage the internal components. To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the unit.

Unpacking the recorder and its accessories

When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier.

TruVision NVR 21(S/P) User Manual 3

Chapter 2: Installation

Items shipped with the product include:

• IR (infrared) remote control

• Two AAA batteries for the remo te c ontr ol

• AC power cords

• USB mouse

• Brackets

• NVR

• CD with software and manuals

• TruVision NVR 21(P) Quick Start Guide

• TruVision NVR 21(P) User Manual (on CD)

• TruVision Recorder Operator Guide (on CD)

Back panel

Figure 1 on page 5 shows the back panel connections and describes each connector on a typical TVN 21(P) network video recorder. Details may vary for specific models.

Before powering up the recorder, connect a main monitor for basic operat ion.

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Chapter 2: Installation

13. Connect to a keyboard (KTD-405 shown).

Figure 1: Back panel connections

Figure 1: TVN 21S back panel connections

1. Connect one CCTV monitor (BNC-type connectors).

2. Connect one audio input to RCA connectors.

3. Connect to a RS-232 device.

4. Connect to a network.

TruVision NVR 21(S/P) User Manual 5

10. Universal Serial Bus (USB). Connect to an additional device such as a USB mouse, CD/DVD burner or USB HDD.

11. Not used.

12. Not used.

Chapter 2: Installation

supports both digital audio and video .

2. I/O box

5. Connect to an optional eSATA device such as SATAN HDD, CD/DVD-RM.

6. Connect to a power cord.

7. Connect to speakers for audio output.

8. Connect to a VGA monitor.

9. Connect to an HDTV. The HDMI connection

14. Connect up to 16 alarm inputs.

15. Connect up to four alarm relay outputs.

16. Connect to ground.

17. 8/16 PoE ports.

Wiring the keypad

The keypad uses RS-485 simplex wiring. The signal is transferred by a single twisted pair line. A shielded STP CAT5 network cable is recommended. Ground one end of the cable, either the first or last device on the RS-485 line.

The maximum number of devices that can be installed in one bus is 255, with a maximum cable length of 1200 m. The cable length can be expanded using a signal distributor.

Both the first and the last device in series should be terminated with 120 Ohm resistance to minimize line reflections. See Figure 2 below.

Figure 2: RS-485 bus serial wiring (KTD-405 keypad shown)

1. Keypad

3. See section “RS-485 ports” on page 8

Use an RS-485 signal distributor for a star wiring configuration. See Figure 3 on page 7.

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Chapter 2: Installation

2. I/O box

4. See section “RS-485 ports” on page 8

2. I/O box

Figure 3: Star wiring with RS-485 signal distributor

Correct:

1. Keypad

Incorrect:

This image cannot currently be displayed.

1. Keypad

3. RS-485 distributor

3. See section “RS-485 ports” on page 8

Use an RS-485 signal distributor to increase the maximum number of devices on the bus as well as the total range. Each distributor output provides another RS-485 bus, extending the output an additional 1200 m. Up to 31 recorders can be connected to each output. See Figure 4 below.

TruVision NVR 21(S/P) User Manual 7

Chapter 2: Installation

2. I/O box

4. See section “RS-485 ports” on page 8

Figure 4: Expanding the system with an RS-485 signal d istributor

1. Keypad

3. RS-485 distributor

Caution: Most signal distri butor s are uni dir ec t i onal . This me ans that the signal only flows from the input towards the outputs. Consequently it is not possible to connect several keypads.

See section “RS-485 p ort s” below to configure the RS-485 port communication settings.

RS-485 ports

There are two RS-485 ports on the rear panel of the recorder. See Figure 5 below for the serial pin outs.

• Dome RS-485: A and B: Connect pan, tilt, zoom control of PTZ dome cameras. A = +, B = C and D: Not used G: Ground of dome camera G: Ground of keypad

• Keyb: Connect the keypad.

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Chapter 2: Installation

Audio input

Audio output

Figure 5: RS-485 pins

RS-232 port

Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices to the recorder.

PoE ports

Connect up to eight or 16 IP cameras to the embedded PoE ports depending on the TVN 21S model.

Monitor connections

Connect the unit to a monitor via a 75-ohm video coaxial cable with the BNC connector. The unit provides a 1 Vp-p BNC signal. See Figure 1 on page 5 for connecting a monitor to a recorder.

The recorder supports at least 1024 × 768 / 60 Hz resolution in VGA. Adjust your monitor accordingly to this resolution.

Audio inputs and output

The unit is equipped with 1 audio input and two audio outputs. Both the audio input and the audio outputs are line-level

RCA jack, 315 mV, 40 kohms. Unbalanced

RCA jack, 315mV, 600 ohms. Unbalanced

Note: Line-level audio requires amplification.

TruVision NVR 21(S/P) User Manual 9

Chapter 2: Installation

Brackets

The recorder is easily rack-mountable with the purchase of the TVR-RK-1 rack-mount kit. Contact your local supplier to order the kit.

The TVN 21S has a 1.5U 19-inch chassis and the TVN 21P has 2U 19-inch chassis. See Figure 6 below.

Figure 6: Rack-mount installation

Attach the small front rack ears to the unit (screws supplied)

Attach the recorder to the front rails

(screws not included)

To install the racks:

1. Attach the two small front-rack mou nt ears to the recorder (A). The screws are supplied.

2. Attach the two large rear support brackets (screws are not supplied) to the rear rails (B).

3. Attach the recorder to the front rails (C). The screws are not supplied.

Caution:

Do not rack-mount the recorder without the rear rails installed. Failure to install the rear rails can damage the recorder.

10 TruVision NVR 21(S/P) User Manual

Chapter 3

Getting started

Turning on and off the recorder

Before starting the power up process, connect at least one monitor to the video out or the VGA interface. Otherwise, you will not be able to see the user interface and operate the device.

The recorder auto-detects the video mode (PAL or NTSC) on startup. It is equipped with an universal power supply that will auto-sense 100/240 V, 60/50 Hz.

Note: It is recommended that an uninterruptible power supply (UPS) is used in

conjunction with the device.

To turn on the recorder:

Turn on the recorder using the power switch on the back panel. The power LED illuminates. A splash screen appears indicating that the recorder is starting up.

The Start Up Wizard window will appear.

To turn off the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu screen appears.

2. Select the Power Manager icon.

3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.

To reboot the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu screen appears.

2. Select the Power Manager icon.

3. In the Shutdown popup menu, select Reboot. Click Yes to confirm reboot.

TruVision NVR 21(S/P) User Manual 11

Chapter 3: Getting started

Using the setup wizard

The recorder has an express installation wizard that lets you easily configure basic recorder settings when first used. It configures all cameras simultaneously. The configuration can then be customized as required.

By default the setup wizard will start once the recorder has loaded. It will walk you through some of the more important settings of your recorder.

Any changes you make to a setup configuration page are saved when you finish the page and return to live view.

Note: If you want to set up the recorder with default settings only, click Next in each screen until the end.

To quickly set up the recorder:

1. Connect all the devices required to the back panel of the recorder. See Figure 1 on page 5.

2. Turn on the unit using the power switch on the back panel.

3. Select the screen resolution from the dropdown list and then click Next.

4. Select the preferred language for the system from the dropdown list and then click

Next.

5. Enable or disable the option to start the wizard automatically when the recorder is turned on. Click Next.

6. Administrator configuration: Navigate to the Admin Passw or d edit box and click the edit box with the mouse, or

press Enter on the front panel or remote control, to display the soft keyboard. Enter the default admin password, 1234.

Note: You must enter an admin password. To change the Admin password, check

New Admin password and enter the new password and confirm it.

Caution: It is strongly recommended that you change the password of the

administrator. Do not leave 1234 as the default password. Write it down in a safe place so that you do not forget it. If you should forget the password to your recorder, contact your supplier with the serial number of your recorder to obtain a secure code to reset your recorder.

If you wish to limit the admin rights to only one computer, enter the MAC address of the user’s computer. Otherwise leave the MAC address unchanged.

Click Next.

7. Time a nd date configuration: Select the desired time zone, date format, system time, system date, and manual

DST.

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Chapter 3: Getting started

Note: The system time and date are visible on screen. However, they do not appear in recordings.

Click Next to move to the next page, or Previous to return to the previous page.

8. Network configuration: Configure your network settings such as the NIC type, enable or disable DNCP, IP

address, subnet mask, default gateway, and UPnP. Enter the preferred DNS server address as well as the alternat e one to us e.

Click Next to move to the next page, or Previous to return to the previous page.

9. HDD management: Configure your HDD settings as required. You can group HDDs and assign cameras to a group. See “Setting up HDD groups”

on page 116 for further inform ati on . You can also set up a drive for redundant recording. See “Configuring redundant recording” on page 91.

After configuring your HDD settings, c lic k Initialize and Next to move to the next page, or Previous to return to the previous page.

TruVision NVR 21(S/P) User Manual 13

Chapter 3: Getting started

10. Adding IP Camera: Click Search to find any online cameras. Select the IP camera to be added, enter

User name and Admin password, then click the Add button. Click, Next to move to the Recording Configuration screen.

11. Recording configuration: Configure your recording settings as required. The settings apply to all cameras

connected to the recorder.

Check the Constant Recording check box for the recorder to record continuously all day. If left unchecked, the recorder will not record.

Check the desired time lapse check box, TL-Hi or TL-Lo. To record motion detect ion events, check Event (Motion). To record alarm events, check Alarm.

12. When all the required changes have been entered, a page appears showing all the settings.

14 TruVision NVR 21(S/P) User Manual

Chapter 3: Getting started

Click Finish to exit the Wizard. The recorder is now ready to use.

TruVision NVR 21(S/P) User Manual 15

Chapter 3: Getting started

16 TruVision NVR 21(S/P) User Manual

Chapter 4

Operating instructions

Controlling the recorder

There are several ways to control the recorder:

• Front panel

• Mouse

• IR remote

• KTD-405 keypad (see Appendix)

• Web browser

• TVK-800 (see the TVK-800 user manual)

• TruVision Navigator (see the TruVision Navigator user manual)

• TVRmobile (available on app stores)

You can use your preferred control method for any procedure, but in most cases we describe procedures using mouse terminology. Optional control methods are given only when they differ substantially from mouse control methods.

Using the front panel

The function buttons on the front panel control can be used to operate many, but not all, of the main functions of the recorder. The LED indicators light up or flash to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 7 below for more information.

TruVision NVR 21(S/P) User Manual 17

Chapter 4: Operating instructions

Item

A steady green

4 5

press Preset and a numeric button

Also use to edit holiday mode, video search mode, HDD

Figure 7: Front panel

The controls on the front panel include:

Table 2: Front Panel Elements

Name Description

. Channel buttons Switch between different cameras in live, PTZ control or

playback modes. Use the soft keyboard to enter numerals 0 to 9.

. USB Interfaces Universal Serial Bus (USB) ports for additional devices such as

a USB mouse, CD/DVD burner, and USB Hard Disk Drive (HDD).

. Status LEDs Power: A flashing green light indicates the recorder is work ing

correctly. Red indicates a fault. Alarm: A steady red light indicates that there is a sensor Alarm

In or another alarm such as motion or tampering. light means there is no alarm.

Tx/Rx: Flashing green indicates a normal network connection. No light indicates that it is not connected to a network.

HDD: HDD indicator blinks red when data is being read from or written to the HDD. A stead y red light in dicates an HDD exception or error.

Ready: A steady green light indicates that the recorder is functioning properly.

Archive: Blinking green indicates archiving is in progress.

. Archive button Press once to enter quick archive mode. Press twice to start

archiving. Indicator blinks green when data is being written to backup device.

. Direction

The DIRECTION buttons are used to navigate between different fields and items in menus.

Enter button The ENTER button is used to confirm selection in any of the

. PTZ buttons Zoom +/-: In live view mode, playback mode, and PTZ control

18 TruVision NVR 21(S/P) User Manual

menu modes. See Table 3 on page 20 for a detailed description of these

buttons by different tasks.

mode use this button to zoom in and out. Also use them to navigate within menus.

Preset: In PTZ Control mode, to call the specified preset.

Chapter 4: Operating instructions

Item

selection mode, user management mode, bookmark

7 8

, freeze the last image of the live display

day playback of the current

start playing the current file. Starts at

Name Description

management, and bookmark search. Tour: In PTZ Control mode, press Tour and a numeric button to

call the specified shadow tour. Also use to scroll between calendar months and to navigate in a

text field. See Table 3 on page 20 for a detailed description of all these

buttons for different tasks.

. IR receiver Receiver for IR remote.

To connect the remote control to the recorder, press the Device button, enter the device address, and press Enter. See “Using the IR remote control” on page 23 for more information.

. Menu and Search buttons Menu: Enter/exit the main menu.

Search: In live view, enter the advanced se arc h m enu.

. Playback buttons See Table 3 on page 20 for a detailed description of all these

buttons for different tasks.

Reverse: In live view mode, use to play back the earliest video. In playback mode, playback a camera in the reverse direction.

Pause: In live view for all active cameras displayed. In playback mode, stop playback.

Play: In live view mode, play allcamera (upper-left video tile if in multiview mode). In playback mode, play back a camera in the forward direction. In search mode, play back a selected video or view a snapshot. In PTZ mode, do an auto tour.

Live: Switch to live view mode. Replay: In playback mode,

the beginning of the file.

. Front panel lock You can lock or unlock the front panel with a key. . Display buttons See Table 3 on page 20 for a detailed description of all these

TruVision NVR 21(S/P) User Manual 19

buttons for different tasks. Display: In multiview mode, toggle through the various

multiviews (full, quad, 1+5, 1+7, 9, and 16). In HDD information mode and user management mode delete a

selected item. In PTZ mode, delete a selected key point. In Log Search mode, display the details of a log file in Log Search result.

Seq: In Live View mode, start/stop sequencing cameras on the current monitor.

A: In Live View mode, select the main monitor. B: In Live View mode, select the event monitor. F1: In Playback mode, click to start and stop video clipping. For

audio, press F1 and a numerical button to play the audio of the specified camera in live view.

In System Information mode, get the DDNS URL. In User Management mode, pop up the Permission screen of a selected item in User Management > User > User Management. Delete a selected item from USB flash drive. Exit the virtual keypad.

Chapter 4: Operating instructions

Item

F2: In live view mode, all-day playback, and playback modes

Task

Live view mode

Playback mode

, press to advance the video by a

Name Description

press to display or hide the time or control bar. In PTZ mode, stop all ongoing operations. Select or deselect an item. Enter a selected folder of the external storage device, such as a USB flash drive used for archiving.

Table 3: Front panel button functions by task

Button Button function

Direction Press to cycle through channels.

Enter Press to show the PTZ control toolbar. Zoom +/- Press + to digitally zoom in the current camera (upper-left video

tile if in multiview mode) and press – to exit.

Reverse Press to play the earliest video file of the current camera (upper-

left video tile if in multiview mode).

Pause Press to freeze the last image of the live display for all active

cameras displayed.

Play Press to play all-day playback of the current camera (upper-left

video tile if in multiview mode).

Live Press to switch to live view mode; Seq Press to start/stop sequencing cameras on the current monitor.

Hold the Seq button for three seconds to start and stop sequencing on the even monitor.

A Press to select the main monitor. B Press to select the event monitor. F2 Press to display/hide the time bar. Menu Lock or unlock the front panel by holding it for five seconds.

Press to enter the advanced search menu.

Direction The left and right buttons are used to speed up and slow down

recorded video. The up and down buttons are used to jump recorded video forwards or backwards by 30 s.

Enter Press to pause the video. Press again to restart the video.

In single-frame Playback mode single frame.

Zoom +/- Press + to zoom in the current camera (upper-left video tile if in

multiview mode) and press – to exit.

Reverse Press to play back a camera in reverse direction.

In Picture Playback mode, view pictures in reverse direction.

Pause In Playback mode, stop playback. Play In Playback mode, play back a camera in the forward direction.

Replay Press to start playing the current file. Starts at the beginning of

the file.

F1 Press to click to start and stop video clipping.

20 TruVision NVR 21(S/P) User Manual

Chapter 4: Operating instructions

Task

Pause

PTZ control mode

Menu navigation

Multiview mode

Calendar mode

Press Menu and then Up/Down buttons to scroll between weeks.

Search mode

Holiday mode

Button Button function

F2 Press to hide the control panel.

mode Direction The left and right buttons are used to jump recorded video

forwards or backwards by one frame. The up and down buttons are used to jump recorded video forwards or backwards by one second.

Direction Press to control the movement of the PTZ camera.

Zoom +/- Press to zoom in and out. Preset Press Preset and a numeric button to call the specified preset. Tour Press Tour and a numeric button to call the specified shadow

tour.

Play Press to do an auto tour.

Display Press to delete a selected key point from the PTZ Setting >

More Settings> Tour > Key Point list.

F2 Press to stop all ongoing operations.

Direction Press to navigate between different fields and items in menus.

Menu Enter/exit the main menu. Enter Press to confirm the selection in any of the menu modes. Zoom +/- Press Zoom + and – to switch between different tabs in a menu

screen.

Preset Press to navigate in a text field, press to move the cursor to the

left.

Tour Press to navigate in a text field, press to move the cursor to the

right.

F1 Press to exit the virtual keypad. F1 Select all or deselect all options in a menu. F2 Press to select or deselect an item.

Display Press to toggle through the various multiviews: full, quad, 1+5,

1+7, 9, and 16.

Zoom +/- Press Zoom+ and then the Up/Down buttons to scroll between

months. Use the Left/Right buttons to scroll between years. Press Zoom+ again to quit the calendar mode.

Tour Press Tour and then the Up/Down buttons to scroll between

months. Use the Left/Right buttons to scroll between years. Press Tour again to quit calendar mode.

Press Menu and then Left/Right buttons to scroll between days.

Play Play a selected video from the Event Search results.

Play a selected video from the Log Search results. Play a selected video from the Normal Search results. View a selected picture from the Picture Search results. Play a selected video from the Bookmark Search results. Play a selected video on the USB flash drive.

TruVision NVR 21(S/P) User Manual 21

Preset Press to edit a holiday listed under Display Mode Setting >

Chapter 4: Operating instructions

Task

Holiday > Holiday Setting.

Video search mode

User mode

Log search mode

HDD selection mode

HDD information mode

System mode

Audio USB flash drive

Button Button function

Preset Press to lock or unlock a selected video file in the Video Search

results list.

management

Press to display the details of a log file in Log Search result.

information

F1 Press F1 and a numerical button to play the audio of the

F1 Press to delete a selected item from USB flash drive.

Preset Press to edit a user selected from the list under User

Management > User > User Management.

Display Press to delete a selected item in the User Management > User

> User Management.

F1 Press to pop up the Permission screen of a selected item in

User Management > User > User Management.

Preset Press to edit the selected HDD listed under System Setting >

Hard Disk > HDD information.

Display Press to delete an item from System Settings > Hard Disk >

HDD Information.

F1 Press to get the DDNS URL.

specified camera in live view.

F2 Press to enter a selected folder of the external storage device,

such as a USB flash drive used for archiving.

Using the mouse

The USB mouse provided with the recorder can be used to opera te al l the func ti ons o f the recorder, unlike the front panel which has limited functionality. The USB mouse lets you navigate and make changes to settings in the user interface.

Connect the mouse to the recorder by plugging the mouse USB connector into the USB port on the front or back panel. The mouse is immediately operational and the pointer should appear.

Note: Use a USB 1.1 or higher mouse.

Move the pointer to a command, option, or button on a screen. Click t he lef t mous e button to enter or confirm a selection.

You can purchase a spare mouse by ordering part number TVR-MOUSE-1. See Table 4 below for a descr ipt ion of the mouse buttons.

22 TruVision NVR 21(S/P) User Manual

Chapter 4: Operating instructions

Item

Left button

Right button

Scroll

Table 4: Mouse buttons

Description

Single-Click Live view: Select a camera to display the quick access

toolbar (see “Accessing frequently used commands” on page

34). Menu: Select a component of a menu, such as a button or an

input field. This is similar to pressing the Enter button on the remote/front panel controls.

Double-Click Live view: Switch between single screen and multi-screen

mode in live/ playback mode.

Click and Drag Live view: Drag channel/time bar.

PTZ control: Adjust pan, tilt and zoom. Tamperproof, privacy masking and motion detection

functions: Select the target area. Digital zoom-in: Drag and select target area.

Single-Click Live view: Display menu.

Menu: Exit the current menu and return to higher level.

-wheel Scroll Up Live view: Return to the previous screen. Menu: Move the selection to the previous item.

Scroll Down Live view: Move to the next screen.

Menu: Move the selection to the next item.

Using the IR remote control

The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can be used to operate all of the main functi ons of the recorder.

The IR remote control can be programmed with a unique device ID address so that the controller will only be able to communicate with recorders with that address. No programming is necessary if using a single recorder.

The device ID address only applies when using a remote control and not when using a keypad.

You can purchase a remote control by ordering part number TVR-REMOTE-1 IR Remote Control.

TruVision NVR 21(S/P) User Manual 23

Chapter 4: Operating instructions

Item

Description

Acknowledge an alarm.

Enable/disable the IR remote control to control the

Select a camera, and enter a number in a menu option.

Switch between the different multiviews.

Switch between monitors A and B.

Return to live view mode.

Activate the main menu.

Start /stop sequencing.

In Menu mode: Use left or right arrow buttons to select and up or down arrow buttons to edit entry.

In PTZ mode: Use to control PTZ. In Playback mode: Use to control playback speed.

Confirm selection.

Use to control zoom of camera lens.

Enter preprogramm ed

Figure 8: IR remote control

. Alarm . Device . Numeric buttons . Display . Mon A and Mon B . Live . Menu . Seq . , , ,

. OK . Zoom + and . Preset

recorder.

three-digit code to call up a preset.

. Tour

24 TruVision NVR 21(S/P) User Manual

one-digit code to call up a tour.

Chapter 4: Operating instructions

Item

Description

Use to control focus of camera lens.

Use to control playback

Open the Search menu.

Replay the selected file from the beginning.

Eject the CD or DVD disk.

Press once

. Focus + and . Playback control . Search . Replay . Eject . Archive

(Rewind, Pause, Play, and Fast Forward).

to enter quick archive mode. Press twice to start archiving.

Aim the remote control at the IR receiver located at the front of the unit to test operation.

To connect the remote control to the recorder:

1. Press the Menu button on the front panel or right-click the mouse and select the

Menu button. The main menu screen appears.

2. Click Display Mode Settings > Monitor.

3. Check the device address value. The default value is 255. This device address is valid for all IR controls.

4. On the remote control press the Device button.

5. Enter the device address value. It must be the same as that on the recorder.

6. Press OK on the remote control.

To place batteries into the IR remote control:

1. Remove the battery cover.

2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are correctly placed.

3. Replace the battery cov er .

Troubleshooting the remote control:

If the IR remote control is not functioning properly, perform the following tests:

• Check the battery polarity.

• Check the remaining charge in the batteries.

• Check that the IR remote control sensor is n ot mask e d.

If the problem still exists, please contact your administrator.

TruVision NVR 21(S/P) User Manual 25

Chapter 4: Operating instructions

Display mode settings

and

Camera management

, video

Menu overview

The recorder has an icon-driven menu structure that allows you to configure the unit’s parameters. Each command icon displays a screen that lets you edit a group of settings. Most menus are available only to system administrators.

The screen is divided into three sections. The currently selected command icon and submenu item are highlighted in green. See Figure 9 below.

You must be in live view mode to access the main menu.

Figure 9: Menu structure

1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a command icon and click to select it. See Table 5 below for a description of the icons.

2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.

3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.

Table 5: Description of the menu toolbar icons

Icon Name Description

26 TruVision NVR 21(S/P) User Manual

Configures dis p lay settings including system date and time,

audio output, device name, dwell time, language, and display formats. See “Configuring live view” on page 36 “Holiday schedules” on page 87.

Configures camera settings including OSD display, motion

detection, privacy masking, video image adjustments loss, add/edit camera, tamper-proof, covert camera, and copy settings to other cameras. See Chapter 14 “Camera settings” on page 121.

Chapter 4: Operating instructions

Video schedule

Network settings

Alarm settings

PTZ settings

User management

System settings Help information

Power manager

Icon Name Description

Configures recording settings including recording

schedules, record quality, auto delete mode, recording

Configures standard network settings including IP address,

Configures alarm settings including alarm input, relay

Configures PTZ settings including RS-485 settings. See

Configures users, passwords, and access privileges. See

mode, manual record, overwrite, hot spare, and event priority. See Chapter 10 “Recording” on page 83.

e-mail notifications, DDNS s etup, and ad vanced network settings. See Chapter 12 “Network settings” on page 105.

output, buzzer time, and remote alert. See Chapter 11 “Alarm settings” on page 95.

Chapter 6 “Controlling a PTZ cam er a” on page 43.

Chapter 16 “User management” on page 135.

Export/import configuration file, display system information,

and configure system settings including RS-232 settings,

Provides reference information to the various toolbars,

Provides access to logout, reboot and shutdown options.

firmware upgrade, hard drive settings, text insertion, and boot log. See Chapter 13 “Storage management” on page 115 and Chapter 15 “Recorder management” on page 129.

menus, and keys within the interface.

See “Turning on and off the recorder” on pag e 11.

To access the main menu:

1. In live view press the Menu button on the remote control or front panel.

- Or Right-click the mouse and select Menu from the pop-up menu. The main menu screen appears. The Display screen appears by default.

2. Click the required menu icon to display its submenu options. Modify the

3. Click Apply to save the settings.

4. Click Back to return to live view.

TruVision NVR 21(S/P) User Manual 27

configuration parameters as required.

Chapter 4: Operating instructions

Switch to lowercase/uppercase

Space

Exit the soft keyboard

Alphanumeric characters

Backspace

Confirm selection

Using the soft keyboard

A keyboard will appear on-screen when you need to enter characters in a screen option. Click a key to input that character.

Figure 10: The soft keyboard

Description of the keys in the soft keyboard:

Exiting the main menu

Press the Menu button on the front panel to exit the current menu screen and return to live view or click Back in a main menu.

28 TruVision NVR 21(S/P) User Manual

Icon

Chapter 5

Live view

Description of live view

Live view mode is the normal operating mode of the unit where you watch live images from the cameras. The recorder automatically enters into live view mode once powered up. On the viewer, you can see the current date and time, camera name, and whether a recording is in progress.

Status information

Information on the system and camera status is displayed as icons on the main and spot monitors. The camera status icons are shown for each camera. Each icon represents information on a specific item. These icons include:

Table 6: Description of the on-screen status icons

Description

Indicates a sensor alarm.

Indicates recording (such as constant recording, motion detection or alarmtriggered recording).

Indicates a motion detection event.

Indicates a video loss event. Indicates alarms and system notifications. Clicking the icon opens a screen that

lists the alarms and notifications. Indicates manual recording.

More than one icon can be displayed at the same time. The system status is displayed on the front panel by the status LEDs.

TruVision NVR 21(S/P) User Manual 29

Chapter 5: Live view

Video output

The recorder can be connected to up to three monitors. However, only one monitor can be controlled at a time.

The recorder automatically checks the monitor outputs used. If more than one monitor is connected, it then defines which monitor is the main one and which is the auxiliary.

If a HDMI monitor is used, it will be the main output. If HDMI and VGA monitors are both connected to the recorder, both will be main monitors; they will both show the same view. However, you will not be able to control each individually.

To select the video output of the main monitor:

1. From the menu toolbar, click Display Mode Settings > Layout > General.

2. From Video Output Interface, select which monitor will be the main monitor: HDMI (depends on recorder model), VGA, or main BNC. HDMI is default, if connected.

To control a monitor:

On the front panel press button A to select the main monitor. Press b utto n B to select the event monitor.

Monitor output

The decoding capabilities for the recorder in live view are:

• 1 × 1 main stream

• 2 × 2 main stream

• 1 main stream and 5 substreams

• 1 main stream and 7 substreams

• 3 × 3 substreams

• 4 × 4 substreams

The number of cameras that can be played back together depends on the camera resolution. See Table 7 on page 31.

30 TruVision NVR 21(S/P) User Manual

Chapter 5: Live view

Table 7: Monitor output for playback

Resolution Number of recorder channels

(NTSC/PAL) 32

(TVN 21P only)

4CIF/VGA 16 16 8 1280 × 720 16 16 8 1280 × 960 8 8 8

1920 × 1080 8 8 8

2048 × 1536 (15/12f) 4 4 4

2560 × 1920 (6f) 2 2 2

3072 × 2048 1 1 1

16 8

Audio output

The HDMI monitor connector on the back panel outputs both video and audio signals. There is an audio output on the back panel for speakers.

Controlling live vie w mode

Many features of the live view mode can be quickly accessed by placing the cursor on a live image and clicking the right-button of the mouse. The mouse menu appears (see Figure 11 below).

Figure 11: The mouse menu for the main mo n itor

The list of commands available depends on which monitor is active; main or event (monitor B). See Table 8 below. The default settings of these commands are provided in Appendix G, “Default menu settings” on page 157.

TruVision NVR 21(S/P) User Manual 31

Chapter 5: Live view

Item

10.

Item

Table 8: Mouse menu for monitor A (ma8in monitor)

Name Description

Menu Enter the Ma in m enu.

This option is not avai lab le fr om monitor B.

Single camera Switch to a full-screen view for the selected camera from the

dropdown list.

Multi camera Switch between the different multiview options from the dropdown

list. Previous screen Displays the previous camera. Next screen Displays the next camera. Start sequence Turn on sequence mode. The screen automatically sequences

between cameras. See “Viewing in multiview” on pag e 33.

Go to Menu > Display Mode Settings > Layout > Dwell Time to set

up. All-day playback Playback the recorded video of the selected day from the selected

camera. The current day is selected by default. See “All-day

playback” on page 55 for more information. Monitor B Switch between monitors A (main) and B (event). Advanced search Enter the advanced video search menu. See ““Searching recorded

video” on page 56” for more information.

Output mode Select Standard, Bright, Soft, or Vivid.

1. Close timebar Open/close the time bar.

Note: When the monitor B is active, the main monitor commands are unavailable.

Table 9: Mouse menu for monitor B (spot monitor)

Name Description

Single camera Switch to a full-screen view for the selected camera from the

dropdown list. Multi camera Switch between the different multiview options from the dropdown

list. Previous screen Displays the previous camera. Next screen Displays the next camera. All-day playback Playback the recorded video of the selected day from selected

cameras. See “All-day playback” on page 55 for more information. Monitor A Switch between monitors A (main) and B (spot).

32 TruVision NVR 21(S/P) User Manual

Chapter 5: Live view

Multiview format

The recorder has full screen display format as well as five multiview formats.

Viewing in full screen

Press the numeric button on the front panel to switch to the corresponding camera display. For example, press button 10 to view camera 10.

Right-click the mouse and select Single Camera from the menu. Select the camera required from the list.

Viewing in multiview

A video tile is any cell in a multiview display. A camera image can only be shown in one video tile at a time. The recorder has up to five multiview display formats available (depending on recorder model) as w el l as full s cr een. See Figure 12 below.

To change the multiview display that appears by default, go to the Display menu. See “Changing the camera sequence” on page 37 for more information.

Figure 12: Multiview display formats

To select a multiview format:

1. Press the Display button on the front panel to cycle through different display formats.

You can also right-click the mouse and select Multi Camera from the menu. Select the desired multiview display layout.

Sequencing cameras

The sequencing feature allows a camera to be displayed briefly on screen, before advancing to the next camera in the sequence list.

The default sequence displays each camera in numerical order. However, each camera on the main and spot monitors can have a pre-programm ed dwell time and sequence order. See “Changing the camera sequence” on page 37 for more information.

TruVision NVR 21(S/P) User Manual 33

Chapter 5: Live view

Although the image pauses, time

: Capture a snapshot of a video image. The image is saved on the unit.

Sequencing live view mode using the front panel:

1. Select the camera where you want to start sequencing.

2. Press the Seq button on the front panel to start sequencing.

3. Press the Seq button again to stop the sequencing.

Sequencing live view mode using the mouse:

1. Select the camera where you want to start sequencing.

2. Right-click the mouse and select Start auto-switch to start the sequencing.

3. Right-click the mouse and select Stop auto-switch to stop the sequencing.

Accessing frequently used commands

The quick access toolbar in live view lets you quickly access regularly used commands. Position the cursor over a video image and left-click the mouse. The toolb ar appear s (see Figure 13 below).

Figure 13: Quick access toolbar

Table 10: Description of the quick access toolbar icons

Icon Description

Freeze: Freeze the live image of the selected camera.

and date information does not. The system clock continues to run. Manual recording: Start/stop manual recording.

The icon is red when manual recording is enabled. See “Manual recording” on page 88 for information on setting up this function.

Instant playback: Playback the recorded video from the last five minutes (default time) If no recording is found, then there was no recording made.

Click the icon and select the desired camera. Click OK. See “Instant playback” on page 54 for information on programming this time.

Audio: Enable/Disable audio output. The audio option must already have been setup in the Display menu.

Quick snapshot

PTZ control: Enter PTZ control mode.

Digital zoom: Enter digital zoom. See “Digital zoom” below for further information.

34 TruVision NVR 21(S/P) User Manual

Chapter 5: Live view

Icon Description

Image settings: Enter the image settings menu to modify the image lighting levels.

There are two options:

Customize: Modify brightness, contrast, saturation, and hue values. Restore: Restore image settings to previous values.

These settings can also be modified from the Camera>Image menu (see page “Adjusting video image settings” on page 127.

Text show: Display inserted text on screen. Color of the text can be changed: Black, white, or pink.

Auxiliary focus: Automatically focus the camera lens for the sharpest picture.

Lens initialization: Initialize the lens of a camera with a motorized lens, such as PTZ

or IP cameras. This function helps to maintain lens focus accuracy over prolong periods of time.

Close toolbar: Close the shortcut toolbar.

Digital zoom

You can easily zoom in or out of a camera image in live view mode and play bac k us ing the digital zoom command. The zoom command magnifies the camera image four times. See Figure 14 on page 35.

Figure 14: Digital zoom scr een

To quickly zoom in/out on a camera image:

1. Select the camera you wish to use.

2. Left-click the mouse and select the digital zoom icon, or on the front panel press the

Zoom+ button. The digital view screen appears.

TruVision NVR 21(S/P) User Manual 35

Chapter 5: Live view

Sub

General tab

Video output interface

Live view mode

Dwell time Enable audio out

Even

Event monitoring dwell time

3. Left-click the mouse and drag the red square to the area of interest, or press the directional buttons on the front panel to position the red square. The selected area is magnified.

4. To exit digital zoom, right-click the mouse or press the Zoom- button on the front panel.

Configuring live view

The setup of live view can be modified from the main menu to suit different needs, such as the different monitors, multiview layout, and dwell time options. You can also enable audio output.

Figure 15: Layout screen

Table 11: Description of the layout screen

menu name Description

Select which monitor will be the main monitor: HDMI (depends on

recorder model), VGA, and main CVBS. Default is VGA, if connected.

Select which multiview layout will be default in live view mode. Default

is 3x3 multiview layout for the 8-channel recorder and 4x4 for the 16 or 32-channel recorder.

Set the length of time for which a camera image is displayed on the

selected monitor before moving to the next camera during sequencing. Default is off (“No switch”).

Check the box to enable/disable audio output. Default is disable.

t output Designates which monitor will be the output to show the event. Defau

is HDMI.

full screen

Set the length of time for which an event appears on the output monitor before moving to the next camera during sequencing. Default is 10 seconds.

36 TruVision NVR 21(S/P) User Manual

Chapter 5: Live view

Sub

General tab

Alarm full screen monitoring dwell time

menu name Description

Set the length of time for which an alarm appears on the output monitor before moving to the next camera during sequencing. Default is 10 seconds.

To set up the display options:

1. Click the Display Mode Settings icon in the menu toolbar.

2. Select Layout > General.

3. Specify the desired settings for each of the menu options.

4. Click Apply to save the settings.

5. Click Back to return to live view.

Changing the camera sequence

The cameras are sequenced in numeric order by default. You can change the sequence order of the cameras for all moni tors.

You can switch the channel of a camera with that of another camera in the system. This lets you, for example, have the images of camera 1 appear on channel 10, and the images of camera 10 appear on channel 1. This feature is useful when you want to watch the sequence of images from specific cameras so that they are next to each other on-screen.

See Figure 16 below. Each video tile displays both the order of the camera in the sequence and the camera number.

Figure 16: Camera layout and sequence screen

Multiview layout selection bar

Camera order in the sequence

Camera number selection

TruVision NVR 21(S/P) User Manual 37

Chapter 5: Live view

Option

Language

To set the camera sequencing:

1. From the menu toolbar, click Display Mode Settings > Layout > View.

2. From Video Output Interfa ce, select the desired monitor from the drop-down list.

3. From the multiview layout selection bar, select the desired multiview layout.

4. Select the video tile of the camera whose order you want to change. The selected tile is highlighted green.

5. In the selected tile, select the new camera sequence order by scrolling through the list of available camera numbers.

Note: “X” means that the camera is not displayed.

6. Click Apply to save the settings.

7. Click Back to return to live view.

General settings

Use this screen to configure the monitor image, GUI language, login password requirement, monitor resolution as well as to configure the recorder name and address. See Figure 17 below.

The recorder can support NTSC or PAL video output. The video format is auto detected.

The changes are immediately implemented once Apply is clicked to save the settings.

Figure 17: Monitor setup screen: General Settings

Table 12: Description of the Monitor setup screen: General Settings

Description

Change the language of the system.

Select the desired language from the drop-down list a nd cl ic k Apply. The language displayed changes immediately.

38 TruVision NVR 21(S/P) User Manual

Chapter 5: Live view

Option

Device name

Device address

Zone ID

VGA resolution

HDMI resolution Password required

Enable wizard Display status icons

Option

Monitor standard

Output mode Monitor brightness

Event hint

Description

Define the recorder name. The default name is TVN 21.

Click the edit box and enter the new name from the soft keyboard.

The device number to use for the recorder when programming the remote

control. The default value is 255.

Each recorder in a daisy chain must have a unique zone ID so that it can be

controlled by a KTD-405 keypad. The default value is 1.

Define the VGA resolution.

Select one of the options from the drop-down list and click Apply. The selected resolution must be the same as that of the monitor.

Define the HDMI resolution.

Select one of the options from the drop-down list and click Apply. The selected resolution must be the same as that of the monitor.

Define wheth er a login password is required.

Check the box to enable/disable and click Apply.

Define whether the wizard tool starts when the recorder is turned on.

Check the box to enable/disable and click Apply.

Define whether the status icons are displayed.

Figure 18: Monitor Setup scr een : More Settings

Table 13: Description of the Monitor Setup screen: More Settings

Description

TruVision NVR 21(S/P) User Manual 39

The video standard used is auto detected but can be manually changed.

Modify the video standard used to PAL or NTSC and click Apply.

Define the desired output mode.

Select one of the options from the drop-down list: Standard, Bright, Soft, or Vivid.

Modify the video output brightness.

Adjust the scroll bar point to the desired level and click Apply.

Define whether the event hint icon appears on screen. See “Status

information” on page 29 for more information.

Chapter 5: Live view

Option

TimeBar transparent

screen relative to the background to

screen. Default is

Enable TimeBar

TimeBar size

Instant playback time

Enable logout lock

Menu timeout Mouse pointer speed

Description

Modify the size of the system time bar that always appears on-screen. The

Define the time in minutes after which the menu screen reverts to live view

Modify the transparency of the menus on-

make the menu screens easier to read or less prominent onnon-transparent.

Select one of the options from the check box. Check the box to enable or disable and click Apply.

Enable/Disable Time Bar in live view mode.

sizes available are large, medium, or small.

Modify the instant playback replay period. The time options are between five

to 30 minutes from actual time. Default is five minutes.

When the system logs out, the front panel is automatically locked.

To unlock the front panel, press the Live button for 5 seconds.

mode. Select a time from the drop-down list and click Apply.

Modify the speed of the mouse pointer.

Adjust the scroll bar point to the desired level and click Apply.

Configuring time and date

You can set up the date and time that will appear on-screen. It is not included in recordings. This time and date display is separate from the embedded one that appears for each camera (see ““Configuring the camera OSD settings” on page 125 for more information on embedd ed camera time and date).

The start and end time of daylight saving time (DST) in the year can also be set. DST is deactivated by default. See Figure 19 below for the Time settings screen.

40 TruVision NVR 21(S/P) User Manual

Chapter 5: Live view

Option

Time zone

Date format

Time format

Display week

System date

System time

Auto DST adjustment

Enable DST

From

DST bias

Figure 19: Time and date settings screen

Table 14: Description of the time and date settings screen

Description

Select the time zone of the recorder from the drop-down list.

Select the date format from the drop-down list. Default format is MM-DD-

YYYY.

Select the time format from the drop-down list. Default format is 24-hour

format.

Display the day of the week in the monitor time bar.

Check the box to enable/disable. Default format is Disable.

Define the system date.

Default date is the current date.

Define the system time.

Default time is the current time.

Define DST is automatically. It depends on the time zone selected.

Default format is Disable.

Manually define DST. If this option is selected, the Auto DST adjustment

option is disabled. Default format is Disable. Click the check box to enable or disable daylight savings time (DST).

Enter the end date and time for daylight savings.

TruVision NVR 21(S/P) User Manual 41

Enter the start date and time for daylight savings.

Set the amount of time to move DST forward from the standard time.

Default is 60 minutes.

Chapter 5: Live view

To set up the system time and date:

1. From the menu toolbar, click Display Mode Settings > Time.

2. Modify the settings to the desired values.

3. Click the Apply button to immediately implement the changes.

42 TruVision NVR 21(S/P) User Manual

Chapter 6

Controlling a PTZ camera

You can control PTZ dome cameras using the buttons on the front panel, the keypad, and IR remote control as well as using the PTZ control panel accessed with the mouse. Access to PTZ commands may require a password.

Changing PTZ camera settings

You can easily change the PTZ prot oc ol and address of the camera. A detailed list of the PTZ commands available for many different camera protocols is

available in Appendix F on page 157.

To change a PTZ camera settings:

1. From the menu toolbar, click PTZ Settings > General.

2. Enter the desired PTZ protocol an d addr es s.

3. Click Back to return to live view.

Calling up presets, tours and shadow tours

When in live view you can quickly call up the list of existing presets, preset tours, and shadow tours by using the front panel, remote control, mouse, and keypad.

Front panel Press Enter. PTZ control panel appears. Mouse Left-click the mouse on the desired camera image. The quick access toolbar

appears. Click the PTZ control icon to enter PTZ mode. The PTZ control panel

appears. Remote control Press the OK button. The PTZ control panel appears. Keypad Press the Enter button on the keypad. For further information, see Appendix D

“KTD-405 keypad” on page 147.

If the display is in multiview format, it changes to full screen format for the selected camera. See Figure 20 below for a description of the PTZ control panel.

TruVision NVR 21(S/P) User Manual 43

Chapter 6: Controlling a PTZ camera

Item

Figure 20: PTZ control panel

Table 15: Description of the PTZ control panel

Name Description

Directional pad/auto-

scan buttons Zoom, focus and iris Adjusts zoom, focus and iris. PTZ movement Adjusts the speed of PTZ movement. Toolbar

Select PTZ command Displays the desired function from the scroll bar: camera, preset,

Open/close menu Opens/closes the PTZ command section of the PTZ control panel. Exit Exits the PTZ control panel.

Controls the movements and directions of the PTZ. Center button is used to start auto-pan by the PTZ dome camera.

Turns on/off camera light. This command is not supported on all PTZ cameras.

Turns on/off camera wiper. This command is not supported on all PTZ cameras.

Zoom area. Centers the PTZ dome camera image. Not al l PTZ cameras

support this command. Jumps to the home position.

preset tour or shadow tour.

Setting and calling up presets

Presets are previously defined locations of a PTZ dome camera. It allows you to quickly move the PTZ dome camera to a desired position. They are configured and modified from the PTZ configuration window (see Figure 21 below).

Note: The PTZ dome camera used must be able to support a preset command. See

Appendix F on page 157 for the complete list of PTZ commands available by camera protocol.

44 TruVision NVR 21(S/P) User Manual

Chapter 6: Controlling a PTZ camera

Item

Figure 21: PTZ configuration window

Table 16: Description of the PTZ configuration window

Name Description

. Save preset Saves preset. . Call preset Calls up pre-existing pr es et . . Shadow tour toolbar

. Preset tour toolbar

Start recording the shadow tour. Save the shadow tour. Start the selected shadow tour. Stop the selected shadow tour. Add a step to a selected preset tour. Start the selected preset tour. Stop the selected preset tour. Delete all the preset tour steps. Move the selected preset to an upper level.

Move the selected preset to a lower level.

To set up a preset:

1. From the menu toolbar, click PTZ Settings > More Settings.

2. Use the directional, zoom, focus and iris buttons to position the camera in the desired preset location.

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Chapter 6: Controlling a PTZ camera

3. Check Save Preset and click a preset number. The preset is enabled and stored in the camera.

If the desired preset number is larger than the 17 numbers listed, click […]. The Preset screen appears . Select a preset number by scrolling through the list of available presets and click the OK button to save changes.

Note: Presets can be overwritten.

4. Click Back to return to live view.

To call up a preset:

• PTZ control panel:

1. In live view left-click the mouse and select the PTZ control icon in the quick access toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.

– Or – On the front panel, select the desired camera and press Enter to call up the quick

access toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Preset and doubl e-click the desired preset from the list. The camera immediately jumps to the preset position.

• Menu toolbar:

1. From the menu toolbar, click PTZ Settings > More Settings. The PTZ configuration window appears.

2. Check Call Preset and enter the preset number to call up. The camera immediately moves to that preset posit ion.

3. Click Back to return to live view.

Setting and calling up preset tours

Preset tours move a PTZ dome camera to different steps (called “Keypoint” in the interface). The camera stays at a step for a set dwell time before moving on to the next step. The steps are defined by preset s (see “Setting and calling up presets” on page

44).

Each preset tour consists of steps. A step consists of a step number, a dwell time, and a speed.

The step number is the order the camera will follow while cycling through the preset tour. The dwell time is the length of time for which a camera stays at a step before moving to the next one. The speed is the rate at which the camera will move from one key point to the next.

Note: The PTZ dome camera used must be able to support a preset tour command.

See Appendix F on page 157 for the complete list of PTZ commands available by camera protocol.

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To set up a preset tour:

1. From the menu toolbar, click PTZ Settings > More Settings.

2. Select the preset tour number.

3. In the preset tour toolbar, click to add a step to the preset tour. The Keypoint window appears. Select the preset number, dwell time and speed of the step. Click

OK to save the settings.

Note: A preset tour should have at least two presets.

4. Repeat step 3 to configure other steps (Keypoints) in the preset tour.

5. Click Back to return to live view.

To delete a preset tour:

1. From the menu toolbar, click PTZ Settings > More Settings.

2. From the preset list, select a tour number and click to delete the selected the preset tour.

– Or – In the preset tour toolbar, click to delete all the presets for the selec t ed tour .

3. Click Back to return to live view.

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To call up a preset tour:

• PTZ control panel:

1. In live view left-click the mouse and select the PTZ control icon in the quick access toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.

– Or – On the front panel, select the desired camera and press Enter to call up the quick

access toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Tour and double-click the desired preset tour from the list. The camera immediately carries out the preset tour movement.

• Menu toolbar:

1. From the menu toolbar, click PTZ Settings > More Settings.

2. Select the desired preset tour from the list and click to start the tour. Click to stop the preset tour.

3. Click Back to return to live view.

Setting and calling up a shadow tour

The shadow tour command remembers the manually-controlled PTZ dome camera movement track. One shadow tour can be set up.

Note: The PTZ dome camera used must be able to support a shadow tour command.

See Appendix F on page 157 for the complete list of PTZ commands available by camera protocol.

To set up a shadow tour:

1. From the menu toolbar, click PTZ Settings > More Settings.

2. Select the shadow tour from the list.

3. To record a new shadow tour, click and use the directional buttons on the PTZ control panel to move the camera along the desired path.

4. Click to save the shadow tour. Note: The shadow tour can be overwritten.

5. Click Back to return to live view.

To call up a shadow tour:

• PTZ control panel:

1. In live view left-click the mouse and select the PTZ Control icon in the quick access toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.

– Or –

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On the front panel, select the desired camera and press Enter to call up the quick access toolbar. The PTZ control panel appears.

2. Scroll the toolbar to Shadow Tour and double-click the shadow tour from the list. The camer a immediately carries out the shadow tour movement.

• Menu toolbar:

1. Click the PTZ Settings icon on the menu toolbar and select More Settings.

2. Select the shadow tour from the list and click to start the tour. Click to stop the shadow tour.

3. Click Back to return to live view.

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Chapter 6: Controlling a PTZ camera

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Chapter 7

Playing back a recording

The recorder lets you quickly locate and play back recorded video. There are four ways to play back video:

 Instant playback of the most recently recorded video  All-day playback of the day’s recorded video  Search the video archives by specific time, events, bookmarks, or snapshots  Search the system log

The recorder continues to record the live view from a camera while simultaneously playing back video on that camera display. You must have the access privilege to play back recordings (see “Customizing a user’s access privileges” on page 136 for more information).

Cameras in multiview mode play back simultaneously. This means, for example, that it is easy to follow the path of an intruder who has passed in front of several cameras.

Overview of the playback window

It is easy to manage playback from the playback window. The playback video can be set up to display a time/date stamp for evidentiary purposes

(see “Configuring the camera OSD settings” o n page 125).

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4. Playback control toolbar. See Figure 23.

Figure 22: Playback window

1. Playback viewer.

2. Camera panel. Select the cameras for playback. Move the mouse over the area to display the list of cameras available.

3. Calendar panel. Blue: Current date Green/Yellow/Red: Recordings available on the recorder.

The playback control toolbar

It is easy to manually control playback using the playback control toolbar. See Figure 23 below.

Note: The control toolbar does not appear for instant playback.

Figure 23: Playback control toolbar (search playback example shown)

Description

. Audio and video control toolbar:

/ Audio on/off. / Start/stop a video clip during playback. Sections of a recording can be saved to an

external storage device.

Add default bookmark

Add customized bookmark

Bookmark management.

Click to see the list of bookmarks and their times. They can be renamed or deleted.

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6 7

Description

Archive files

. Playback control toolbar:

Reverse play the recording. Click again to pause.

Stop playback. Timeline jumps back to 00:00 time (midnight). Play and pause recording. Forward Skip: Fast forward playback by the configured skip time.

Reverse skip: Reverse playback by the configured skip time.

Decrease playback speed. Options available are: single frame, 1/8 speed, ¼ speed, ½

speed, normal, 2X speed, 4X speed, 8X speed, 32X speed, 100X speed, 300X speed.

Increase playback speed. Options available are: single frame, 1/8 speed, ¼ speed, ½

speed, normal, 2X speed, 4X speed, 8X speed, 32X speed, 100X speed, 300X speed. Play previous file/day/event recording. Play next file/day/event recording in the search result.

. Recording type: Description of the color coding of recording types that appear in the playback

progress bar. Green indicates continuous recording. Red indicates alarm/event recording. Yellow indicates motion recording. Pale green indicates manual recording. Pale blue indicates TextIn

recording. . Video search: Call up the Search window to search for recorded video files. . Hide the playback control toolbar. . For all-day playback mode, quit playback and return to live view.

For playback from search mode, quit playback and return to the search screen. . Time bar: Time of actual playback. This is only displayed in all-day playback. . Playback progress bar: This bar displays how far playback of the recording has progressed. It

also indicates the type of recording. . Timeline: Allows you to jump forwards or backwards in time. The timeline moves left (oldest video)

to right (newest video). Click a location on it for where you want playback to start.

In all-day playback the cursor shows the actual time. In search playback, the cursor is a ball.

Playback pop-up menu

You can quickly access playback functions by placing the cursor on a playback image on screen and clicking the right-button of the mouse. The play bac k pop-up menu appears (see Figure 24 below).

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5 6

Figure 24: The all-day playback pop-up menu

Name Description

. Camera Select a camera for playback.

Note: This option is not available if you play back a video file from the list of a

search result. . Video Search Call up the Search window to search for recorded video files. . Digital Zoom Enter the digital zoom function for the selected camera. . Text Show Display inserted text on screen. . Skip Time Modify the playback skip time. See “Playback skip time” on page 56 for more

information. . Capture Capture a snapshot of the video playing back. . Control Panel Hide the playback control toolbar. . Exit Return to live view.

Instant playback

Use the quick access toolbar to quickly replay recorded video from the last programmed period (default time is five minutes). This can be useful to review an event that has just happened. Only one camera at a time can be selected. See Table 10 on page 34 for more information.

To instantly replay recorded video:

1. In live view mode left-click the mouse on the desired camera image. The quick access toolbar appears. Click Instant Playback .

2. Select the desired camera from the drop-down list and click OK. Playback starts immediately. The Instant Playback scroll bar appears under the

selected camera.

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3. Click Pause on the toolbar to pause playback. Click Play to restart playback. Click Stop to stop playback and return to live view.

All-day playback

Use this option to play back record ed vi deo from the past 24 hours. P layback starts at midnight and runs for the 24-hour period. All-day playback is shown in full screen view. See Figure 23 on page 52 for a description of the playback control toolbar.

• Using the mouse:

1. In live view mode right-click the mouse on the desired camera image. In the mouse toolbar click All-day Playback.

The playback screen appears. By default, the camera is in full-screen mode.

2. To select more than one camera for multiview playback or to select playback from a different day, move the mouse to the right edge of the screen. The camera list and calendar appear. Check the desired cameras and/or another day.

Playback starts immediately.

Note: A message appears if there are no recordings found during this period.

3. Use the playback control toolbar to manually control playback.

4. Click Exit to return to live view. – Or – Right-click the mouse and click Exit from the mouse menu to return to the previous

screen.

• Using the front panel:

1. Select the camera for playback and press the Play button. Playback from the selected camera starts immediately.

Note: Multiview playback is only available using the mouse. If live view was showing

multiview, only the camera in the top-left channel on screen will be played back.

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Search type

Normal

Event

Bookmark

Picture

2. To select a different camera for playback, press the numerical button of the desired camera.

3. Press Live to return to live view.

Playback skip time

By pressing the direction buttons left or right on the front panel during playback, you can jump forwards or backwards by a defined skip time period.

To change the playback skip time:

1. In playback mode, right-click the mouse and click Skip Time on the pop-up menu. The Skip Time menu appears.

2. Select a skip time between 10 and 300 seconds. The default skip time is 30 seconds.

Searching recorded video

You can easily search and play back recorded videos by time, events, bookmarks, and picture.

The Search window has four submenus that allow you to carry out different searches by theme:

Description

Search all recorded video by cameras, recording type, type of file protection

(locked or unlocked) and time period.

Search only event recorded files. Files can be searched by alarm inputs,

motion detection, or POS/ATM text insertion. Note: Only motion detection and POS/ATM text insertion that have been

recorded as events will be listed in this search. Motion and text insertion that is recorded as a non-event can be searc hed und er the Nor mal menu.

Search only recorded files with bookmarks.

Search snapshots.

Search results

A search will usually produce a list of files, which may extend to several pages. The files are listed by date and time. The latest file is listed first. See Figure 25 on page 57 for an example of a search.

Only one file can be played back at a time.

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Chapter 7: Playing back a recording

Figure 25: Example of a search result list

Playing back recordings by time and video type

You can search recorded video by time and video type, such as continuous recordings, motion, text insertion, alarm and all recordings. Video can be played back simultaneously across several cameras.

To play back search results:

1. In live view mode right-click the mouse and in the mouse menu select Advanced

Search > Normal.

2. Select the desired cameras, record type, file type as well as start and end time of the recording.

3. Click Search. The list of search results appears.

4. Play back the search results: If there is only one camera in the search result, click its playback button.

Playback starts. If there is more than one camera listed, click the playback button of one of the

cameras. In the window that appears, select the cameras you want to play back simultaneously and click OK. Playback starts.

5. To hide the playback control toolbar during play back, right-click the mouse and select Control Panel from the list. Click again for the panel to reappear.

6. Use the playback control toolbar to manually control playback.

7. To play back another camera, move the cursor to the right edge of the screen to display the list of cameras and select the desired camera.

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8. To do another search: Click Exit in the playback control toolbar to return to the search results screen.

- Or Right-click the mouse and select Exit from the list to return to the search results

screen.

- Or Right-click the mouse and select Video Search from the list to return to the search

screen.

- Or Click Video Search in the playback control toolbar to return to the search results

screen.

Playing back recordings by event

You can search recorded video by event type: motion, alarm input and POS/ATM text insertion. Video can be played back simultaneously across several cameras.

To play back search results:

1. In live view mode right-click the mouse and in the mouse menu select Advanced

Search > Event.

2. Select the desired event type as well as start and end time of the recording.

3. Select the desired alarm inputs. If you selected “Motion” or “Text insertion” as the event type, select the required IP

cameras. If you selected “Text insertion”, also enter the desired keyword.

4. Click Search. The list of search results appears.

5. Select the desired video from the list.

6. Play back the search results: Click the playback button of one of the cameras. Playback starts.

7. To hide the playback control toolbar during playback, right-click the mouse and select Control Panel button from the list. Click again for the panel to reappear.

8. Use the playback control toolbar to manually control playback.

9. To play back another event video, move the cursor to the right edge of the screen to display the list of event videos and select the desir ed vi deo.

10. To do another search: Click Exit in the playback control toolbar to return to the search results screen.

- Or Right-click the mouse and select Exit from the list to return to the search results

screen.

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- Or Right-click the mouse and select Video Search from the list to return to the search

screen.

- Or Click Video Search in the playback control toolbar to return to the search results

screen.

Creating and playing back bookmarked recordings

You can bookmark the important scen es in a rec or ded file for l ater r e ference. Bookmarks flag the start of a scene. Up to 64 bookmarks can be saved in a video file.

There are two types of bookmarks:

• Default bookmark : All default bookmarks have the same generic name, “BOOKMARK”.

• Customized bookmark : The bookmark is given a name for easy identification. The same name can be used for several bookmarks.

Both types can be searched.

To create a bookmark:

1. Open an all-day playback screen or the playback screen from a search result.

2. In the all-day playback recording, click the timeline bar where you want the bookmark to be. The green time line jumps to this position. Click the button for the type of bookmark you want, and enter the bookmark name if required.

In the playback recording from a search, click the scroll bar where you want the bookmark to be. The scroll bar ball jumps to this position. Click the button for the type of bookmark you want, and enter the bookmark name if required. The bookmark is saved.

3. Click the bookmark management button to see the list of bookmarks saved. The name of a bookmark can be edited. The bookmark can also be deleted.

To play back a bookmark:

1. In live view mode right-click the mouse and select Advanced Search > Bookmark in the mouse menu.

2. Select the desired cameras as well as start and end time of the recording to be searched. Also select the type of bookmark to be searched.

If searching for customized bookmarks, enter a keyword from the bookmark name. Click Search. The list of bookmarks appears.

3. Select the desired bookmark from the list.

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4. Select a bookmark and do one of the following: Click the Edit button to edit a bookmark’s name. Click the Delete button to delete a bookmark.

- Or Click the Play button to play back a bookmark.

5. When finished, click Exit.

Slideshow of snapshots

You can search video snapshots. See “Accessing frequently used commands” on page 34 on how to create snapshots.

To play back search results:

1. In live view mode right-click the mouse and in the pop-up menu select Advanced

Search > Picture.

2. Select the desired cameras as well as start and end time of the recording to be searched.

3. Click Search. The list of snapshots appear s .

4. Select a snapshot to see it in the thumbnail window. Click its Play button to see it in full-screen mode.

5. When in full-screen mode, move the cursor to the right edge of the screen to see the complete list of snapshots found in the search. Click their Play buttons to see them in full-screen mode.

6. To see a slideshow of all the snapshots found, click the  or  buttons on the snapshot toolbar to sequence forwards or backwards through the shots.

7. To do another search: Click Exit in the snapshot toolbar to return to the search results screen.

- Or Right-click the mouse and select Exit from the list to return to the search results

screen.

- Or Right-click the mouse and select Picture Search from the list to return to the search

screen.

- Or Click Picture Search in the snapshot toolbar to return to the search results screen.

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Playing back recordings from the system log

You can also playback recordings from the system log. The system log provides a much wider range of options for playback than Advanced Search, which deals with video detection and alarms only.

Figure 26: View log screen

To play back video from the system log:

1. Click System Settings > Log Search in the menu toolbar.

2. Select the search start and end times.

3. Under Major Type and Minor Type, select an option from the dr op-down list. The minor type list of options available depends on the option selected under major type.

4. Click the Search button. A list of results appears.

5. Select a file and click:

- Details: Displays informa tion on the log or recording. For a recording, it lists such information as start time, type of information, camera number, and gives a description on the types of events recorded and when record time was stopped.

- Play: Click to start playback of the selected recording.

- Export: Click to archive the selected file to a USB device. The export screen appears.

- Back: Click to return to live view.

Playing back frame-by-frame

You can easily play back a selected video at different speeds. This allows you to carefully examine an event frame-by-frame as it happens.

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Chapter 7: Playing back a recording

The current frame rate is shown on the right of the playback control toolbar.

To play back frame-by-frame:

• Using a mouse:

1. In playback mode click the Speed Down button in the playback control toolbar until the speed changes to single frame.

2. Click the Pause button to advance the video frame by frame.

• Using the front panel:

1. In playback mode move the left direction button to left to scroll down through the speed changes until single frame.

2. Press Enter to advance the video frame by frame.

Digital zoom in playback

You can easily zoom in on an image during playback to see it in greater detail.

To digitally zoom-in during playback:

1. In playback mode right-click the mouse and click Digital Zoom in the pop-up menu. The playback control tool bar di sap pear s .

2. Click the screen with the cursor. The image zooms in and the digital view screen appears.

3. Left-click the mouse and drag the red square to the area of interest, or press the direction buttons on the front panel to position the red square. The selected area is magnified.

4. Right-click the mouse to quit the digital zoom mode and to return to full-screen playback mode. The play bac k contr ol t oolbar reappears.

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Chapter 8

Archiving recorded files

Archive recorded files on an external device such as a USB flash drive, USB HDDs, eSATA HDD or a DV D write r.

Before starting to archive files, ensure that you have the backup device connected to the recorder. It can be detected automatically by the recorder.

It is important that the external storage device is set to the Export option in order to be able to archive. See “Using an external recording device” on page 85.

Note: The USB port on the rear panel does not support USB CD/DVD burners or USB

HDDs.

Archiving files

There are two ways to archive files: Quick Archive: Quick archive lets you archive recorded files quickly by using the

Archive button on the front panel. The recorder then downloads all the recorded files on the unit to fill the availabl e memor y space on the media. This option is not available via the mouse.

Advanced Search screen: You can specify archiving settings such as a specific time and date period, recording type, start and end times, as well as cameras.

Using Quick Archive

To archive recorded video using Quick Archive:

1. Insert the backup device into the recorder. If using a USB memory drive, insert the device into the USB port on the front panel.

If using a digital video disk (DVD) or eSATA drive, insert the disc into the DVD drive. If more than one media type is found in the recorder, the USB device takes precedence over the others.

2. Press Archive on the front panel or remote control to open the quick archive screen.

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Chapter 8: Archiving recorded files

Item

3. Click Start. The unit starts to download all the files listed. Note: If there is a capacity limitation on the backup device, only the most recent files

will be backed up. A message will appear to confirm when the download is complete.

Exporting recorded files to a backup device

You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a USB drive for archiving. However, the unit may not support all types of USB hubs.

The Archive options available may depend on the type of backup device selected.

Figure 27: Example of an archive

Function Description

. Device Name Select one of the storage media for archiving. If the backup device is not

recognized:

• Click the Refresh button

• Reconnect device

• Check for compatibility from vendor . Refresh Refresh the search results if any parameters have been modified. . Name Files found on the backup device are listed. . Delete Click to delete a selected file from the backup device. . Play Click to play selected file.

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Item

8 9

Function Description

. Free Space Free space available on the backup device is displayed. . Seal Disc Select to prevent other files being recorded onto the disc. . New Folder Create a new folder on the backup device. Files from the recorder can be

archived to a specific folder.

. Format Format the USB/eSATA drive.

. Archive Start downloading selected files onto the backup device. . Cancel Cancel archive and return to the previous menu. . Player Backup Select to include a backup player.

To export recorded files to a backup device:

1. Connect the backup device to the recorder. If using a USB memory drive, insert the device into the USB port on the front panel.

If using a digital video disk (DVD) or eSATA drive, insert the disc into the DVD drive. If both media are found in the recorder, the USB device takes precedence over the DVD.

2. In live view mode, press the Search button on the front panel or remote control.

- Or Right-click the mouse and select Advanced Search. The Advanced Search scr een app ear s .

3. Select the cameras and search parameters required.

Record type: All, constant, motion, text insertion, or alarm. File type: All, locked, or unlocked.

4. Select the desired start and end times and dates for the recordings.

5. Click Search. The list of results appears.

6. Select the files to export.

Note: You can click the Play button to verify that the selected files are the files to

export.

7. Click Archive. The Archive screen appears.

8. Select the storage medium to export from the drop-down list.

9. Click Archive to begin the backup process.

10. Click OK when archiving is completed. Click Cancel until you return to live view.

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Auto archiving

You can schedule the recorder to automatically archive recordings at set interval times to an external storage device. You can also select the cameras and recording types to auto archive as well as define how the system responds when the HDD becomes full.

It is easy to see the time of the most recent and next archive recording. Simply select the Archive Status tab and the information is displayed.

To schedule automatic archiving:

1. Connect the backup device to the recorder.

2. In the configuration menu, click Video Schedule > Auto Archive > Archive

Settings.

3. Check Enable Auto Archive.

4. Select the start and end date and time periods during which archiving can occur automatically.

5. Under Interval Time, select the desired interval time for archiving. The interval time options available are: 1 hour, 2 hours, 4 hours, 8 hours, 24 hours,

or once only. Default is 1 hour.

6. Click Archive file. In the screen that appears, select the cameras and search parameters required:

Record Type: Picture, manual, constant, motion, text insertion, or alarm. File Type: All, locked, or unlocked. Note: You can copy these selected parameters to other cameras. Click Copy and

select the desired cameras. Click OK and Apply to save, and return to the Archive Settings screen.

7. Select how the recorder responds if the backup device becomes full. There are two options: Stop Archiving or Overwrite.

If overwrite is selected, the oldest files are overwritten.

8. Under Device Select, select the backup device used.

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9. If you change any options, click Refresh.

10. Click Apply.

Creating and archiving video clips

You can save important scenes in a recorded file for later reference by creating video clips of selected portions of the file during playback. When an intruder, for example, crosses in front of several cameras you can save the video clip of the intruder’s path across these cameras in a single file.

Up to 30 video clips can be made from a recording.

Note: This feature is only available using the mouse. To export video clips during playback:

1. Connect the backup device to the recorder.

2. Search for the required files to play back. See “Searching recorded video” on page

56.

3. Select the file or files to play back and click Play. Playback starts immediately.

4. Click the playback timeline where you want the video clip to start and click the Start

Clip button.

5. Click the playback timeline where you want the video clip to stop and click the End

Clip button.

6. Repeat for additional cl ips .

7. Exit playback mode. A message appears asking if you want to save the video clips.

8. Click Yes to archive the clips. The Export screen appears. Click No to exit and return to the previous screen. The clips are not saved.

9. In the Archive screen, select the backup device to be used from the drop-down list.

10. Click Start. File downloading starts.

Note: You can create a new folder for the video clips. Press the New Folder button

and enter the folder name.

Archiving snapshots

You can save all the video snapshots recorded to a backup device.

To archive snapshots:

1. Connect the backup device to the recorder.

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2. Search for the required snapshot files to play back. See “Slideshow of snapshots” on page 60. The list of snapshots appears.

3. Select the snapshots to backup.

4. Click Archive. Select the archiving device, if different from that listed.

5. Click Archive. Export starts immediately.

6. When completed, click OK. Click Cancel to return to the previous screen.

Managing backup devices

You can manage backup devices from the Export screen (see Figure 27 on page 64.) The Export screen allows you to:

• Create New Folder: Create a new folder on the backup device.

• Delete: Delete a file or folder fr om the back up device.

• Play: Play the selected video file from the backup device.

• Format: Format the backup device.

• Erase: Erase files from a re-writable CD/DVD.

Playing back archived files on a PC

Use the standard file player software to play back the archived video on your PC. It is downloaded from the recorder when archiving files onto a backup device.

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Chapter 9

Using the web browser

This chapter describes how you can use the web browser interface to configure the device, play back recorded video, search through event logs, and control a PTZ dome camera. You can also specify settings on the web browser interface to optimize video playback and recording performance when operating in a low or limited bandwidth environment.

Windows 7 and 8 users

Internet Explorer for Windows 7 and Windows 8 operating systems have increased security measures to protect your PC from any malicious software being installed. When using the recorder web browser interface, you can install ActiveX controls to connect and view video using Internet Explorer.

To have complete functionality of the web browser interface and the recorder player with Windows 7 and Windows 8, do the following:

• Run the Browser interface and the recorder player application as an administrator in your workstation

• Add the recorder’s IP address to your browser’s list of trusted sites

To add the recorder’s IP address to Internet Explorer’s list of trusted sites:

1. Open Internet Explorer.

2. Click Tools, and then Internet Options.

3. Click the Security tab, and then select the Trusted Sites icon.

4. Click Sites.

5. Clear the “Require server verification (https:) for all sites in this zone” box.

6. Enter the IP address or DDNS name in the “Add this website to the zone” field.

7. Click Add, and then click Close.

8. Click OK in the Internet Options dialog screen.

9. Connect to the recorder for full browser functionality.

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HTTP port: 80

Server/Client software port: 8000

Accessing the web browser

To access the recorder, open a web browser and enter the IP address assigned to the

recorder as a web address. On the logon screen, enter the default user ID and

password.

Note: Only one recorder can be viewed per browser.

User ID: admin Password: 1234 The default values for TVN 21(S/P) network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports: When using the browser: RTSP port: 554

For more information on port forwarding, see Appendix C “Port forwarding in form ati on” on page 145.

When using TruNav: RTSP port: 554

Web browser overview

The recorder web browser lets you view, record, and play back videos as well as manage all aspects of the recorder from any PC with Internet access. The browser’s easy-to-use controls give you quick access to all recorder functions. See Figure 28 below.

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Item

4 5

Figure 28: Live view in the web browser interface

Table 17: Description of live view in the web browser

Name Description

. Camera View video and record video from the selected camera. . Menu toolbar Lets you do the following:

• View live video

• Play back video

• Search for event logs

• Configure settings

• Log out of the interface . Viewer View live or playback video. . Display format Define how you want video to be displayed in the viewer: Multiview or

full screen.

Multiview Full screen

. Video function toolbar Lets you do the following in live view:

Switch between main stream and substream.

Start/stop all viewing from selected cameras.

Start/stop recording from selected cameras. Digital zoom .

Turn POS/ATM text insertion on/off.

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Item

Name Description

. PTZ panel Hide/display the PTZ panel.

Take a video snapshot.

View previous and next camera respectively. If viewing in multiview format, live view moves to the next group

of cameras for the selected number of video tiles. Turn audio on/off Turn microphone on/off

Using the web browser to configure the device

Click Configuration on the browser menu bar to display the configuration screen. There are two ways to configure the recorder: Local and Remote.

Local configuration

Local configuration lets you define communication and network parameters such as protocol type, maximu m file size, stream type and network transmission settings. You can also specify the directory locations for saving recorded and playback video, captured images, and dow nl oade d files .

Remote configuration

See Figure 29 below for an example of the Configuration screen. See Table 18 on page 73 for an overview of the different browser menu functions. Please refer to the specific sections on the OSD menu functio ns for more in for mati o n on configuring these functions.

Note: The configuration settings defined remotely are different from those that can be

defined locally.

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Figure 29: Remote browser configuration screen (Display Settings shown)

Table 18: Description of remote configuration menus

Menu Function Description

Device Parameters

Device Information Device name: Define the recorder name. The default name

is TVN 21. Device No.: The device number to use for the recorder

when programming the remote control. The default value is

255. Zone ID: Each recorder in a daisy chain must have a unique

zone ID so that it can be controlled by a KTD-405. The default value is 1.

Overwrite: Enable or disable. Enabling this setting causes recorded files to be overwritten once the HDD is full.

eSATA: Define how an external recording device saves records. See “Using an external recording device” on page 85 for more information.

Event Priority: Define the priority between text insertion event and motion alarm if both are triggered at the same time. Default is Motion alarm (Text In < Motion).

Time Settings Define time and date. See “C onf igur ing time and date” on

page 40 for more information. See “Configuring an NTP server” on page 108 for information on setting up NTP time settings.

Holiday Settings Define how recordings occur during holiday periods. See

“Holiday schedules” on page 87 for more information.

Camera Settings Displ ay Settings Define which information is displayed on-screen. See

““Configuring the camera OSD settings” on page 125 for more information.

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Menu Function Description

Video Settings Define general recording settings. See “Configuring

recording schedules” on page 85 for more information.

Recording Schedule Define the recording schedules. See “Configuring recording

schedule” on page 85 for more information.

Motion Detection Define motion detection parameters. See “Setting up motion

detection” on page 98 for more information.

Priva cy Mask Define the on-screen privacy mask areas. See “Setting up

privacy masking” on page 126 for more information.

Tamper-proof Define the video tampering detect ion setti ngs . See

“Detecting video tampering ” on page 104 for more information.

Video Loss Define the video loss detection settings. See “Detecting

video loss” on page 103 for more information.

Text Overlay Add extra lines of text on screen. See “Text overlay” on page

82 for more information.

Covert Camera Define the cameras whose images cannot be displayed by

those not logged in. See “Hiding a camera image from view” on page 128 for more information.

OSD Capture

Define the image quality of snapshots.

Settings

Manual Record Define which cameras can manually record. See “Manual

recording” on page 88 for more information.

Network Settings General Define the general network settings. See “Configuring

general network settings” on page 105 for more information.

PPPoE Define the PPPoE settings. See “Configuring PPPoE” on

page 107 for more information.

DDNS Define the DDNS settings. See “Configuring DDNS” on page

107 for more information.

Email Define the settings to send an e-mail. See “Configuring e-

mail” on page 109 for more information.

Network Storage Define the remote storage system for recorder recordings.

See “Using a network storage system” on page 82 for more information.

UPnP Enable this function so that the recorder can automaticall y

configure its own port forwarding. See “Configuring UPnP” on page 110 for more information.

FTP Define the FTP settings. See “Configuring an FTP server to

store snapshots” on page 111or more information.

SNMP Define the SNMP settings. See “Configuring SNMP” on page

109 for more information.

More Settings Define a remote alarm host, multicast IP as well as the

server, HTTP, and RTSP ports. See page 111 for more information.

Serial Port Settings

232 Serial Port Define the RS-232 parameters. See “Configuring the RS-

232 port” on page 129 for more information.

485 Serial Port Define the RS-485 parameters.

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Menu Function Description

Alarm Settings Alarm Input Define the alarm input parameters for when an external

alarm is triggered. See “Setting up external alarms” on page 101 for more information.

Alarm Output Define the response when an external alarm is triggered.

See “Setting up extern al al arm s ” on page 101 for more information.

Alarm Audio Define the parameters to import an alarm audio file. See

“Alarm audio messages” on page 96.

Audio Output Define the parameters to import an alarm audio file. See

“Alarm audio messages” on page 96.

Advanced Settings Define the warning buzzer time. See “Modifying the warning

buzzer” on page 97 for more information.

Notification Define the notification parameters when irregular events

occur such as HDD full. See “Descripti on of alarm notification types” on page 95 and “Setting up system notifications” on page 100.

User Management Define, modify, and delete users. See Chapter 16 “User

management” on page 135 for more information.

HDD Management Basic Settings Define the HDD basic settings and Initialize the HDD. See

“Initializing HDDs” on page 115 for more information.

Storage Mode Define the storage mode of the HDD. See “Contr o ll ing dis k

storage mode on the HDD” on page 116 for more

information. S.M.A.R.T. List the S.M.A.R.T. information on the HDD. Auto Archive Archive Settings Define archive scheduling as well as camera and recording

type selection. See “Auto archiving” on page 66 for more

information. Archive Status Review archive status. See “Auto archiving” on page 66 for

more information. Hot Spare Define the hot spare and normal units. The hot spare is the

failover HDD that is on active standby in case an HDD fails.

See “Failover and recovery” on page 92 for more

information. Maintenance Remotely update the recorder firmware, restore default

factory settings, restart the recorder, and import/export

parameters remotely. See Chapter 15 “Recorder

management” on page 129 for more information. Text Insertion Define access device, access mode, and start string. See

“Capturing text insertions” on page 80. System

Information

Camera, Record, Alarm, and Network

Review the status of the cameras, recordings, alarms, and

network. See “Viewing system information” on page 131 for

more information.

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Searching and playing back recorded video

To search and play back recorded video, click Playback on the menu bar to display the Playback window shown in Figure 30 below.

Figure 30: Browser playback window

Description

. Selected camera. . Calendar: Selected day is highlighted. . Search: Click to start searching recorded files for the selected camera. . Main stream/substream: Switch between main stream and substream. Default is main stream. . Display format: Click to change the display format - full screen or multiview display. . Playback control toolbar:

Reverse: Click to reverse playback.

Play/pause: Play or pause playback.

Stop playback. Playback is stopped and the screen changes to black. Playback slow forward: Click to scroll through the different speeds available: 1/8 speed, ¼

speed, ½ speed, normal, X2 speed, X4 speed, X8 speed. Current speed is displayed under the camera name on top right of window.

Playback fast forward: Click to scroll through the different speeds available: 1/8 speed, ¼

speed, ½ speed, normal, X2 speed, X4 speed, X8 speed. Current speed is displayed under the camera name on top right of window.

Single frame: Click to play back one frame at a time.

. Stop all playback: Click to stop all cameras in playback.

Multiple pl ayback: Click to play back several cameras at the same time.

. Timeline: The timeline moves left (oldest video) to right (newest video). Click a location on the

timeline to move the cursor to where you want playback to start.

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Description

. Audio and video control toolbar:

Digital zoom: Access digital zoom. See “Digital zoom in playback” on page 62 for further

information.

Text in On/Off: Click to enable/disable POS/ATM text display in playback.

Capture: Capture a snapshot of the video.

Start/stop clipping: Start/stop video clip during playback. Sections of a recording can be

saved to a local computer folder. Download: Download video clips. Backup: Click to make back up of recorded files to save locally on the recorder. A list of the

recorded files appears

Audio On/Off: Click to enable/disable audio.

Bookmark management: Mana ge book marks.

. Type of recording:

Green: Indicates video recorded based on the recording schedule defined. Red: Indicates video recorded triggered by an alarm event. Yellow: Indicates video recorded triggered by motion detection. Blue: Indicates video recorded triggered by a POS/ATM text recording. Pale green: Indicates manually recorded video.

. Jump start: Enter a precise time in the box and click the Go To button to jump start the playback

from this selected time.

Searching for event logs

The recorder compiles a log of events, such as the start or end of video recording, recorder notifications, and alarms, through which you can easily search. Logs are categorized by the following types:

• Alarm: Includes motion detection, tamper detection, and other alarm events

• Notifications: Includes system notifications such as video loss, HDD failures, and

other system-related events

• Operations: Includes users access to the web interfaces and other operational events

• Information: Includes general informati o n on the recorder actions, such as the start and end of video recording, etc.

To search for logs, click Log on the menu bar, select a log type, specify a date and time range, and then click Search.

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Select streaming option here

Recording from the browser

Videos and snapshots that are recorded via the browser are saved on your computer and not on the recorder.

Select a camera and a day to search from on the calendar displayed, and then click Search. The timeline below the page indicates video recorded for the specified day. The timeline also classifies by color the type of recording.

Click and drag the marker across the timeline on where you want video playback to begin, and then click Play on the playback control toolbar. You can capture a snapshot of a video image, save the video clips, or download the recorded video.

Dual stream recording

The recorder allows dual streaming if the camera supports it. Dual streaming allows high quality video to be viewed in one stream (Main stream) and

lower quality video to be viewed in another stream (substream), which can be easily streamed through a nar row bandwidth.

The normal main stream has the frame rate, quality, and resolution as configured in the encoding menu. However, in a substream data thinning has been carried out so that it has a lower frame rate, quality, and resolution. This allows more video to be recorded on the HDD.

Dual streaming is available in both live and recording modes.

To select dual streamin g type in playback:

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To record dual streaming:

1. In the browser toolbar, click Configuration > HDD Management > Storage Mode.

2. Under Mode, select Dual Streaming.

3. Specify which percentage of the HDD should be used to store main streams substreams, and pictures.

Using the mouse, drag the markers between the col or ed s ecti ons to the desired values. The minimum and maxi mu m val ues for each recording type ar e:

Main stream: 20 to 50% Substream: 30 to 60% Picture: 0 to 20%

4. Click Save to save the settings.

Controlling a PTZ dome camera in the web browser

The web browser interface lets you control the PTZ functions of a dome camera. Select a PTZ dome camera and use the PTZ controls on the browser interface to control the PTZ functions. See Figure 31 on page 80.

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Figure 31: PTZ controls

1. Directional pad/auto-scan b uttons : Contr o ls the movements and directions of the PTZ. Center button is used to start auto-pan by the PTZ dome camera.

2. Adjust speed of PTZ dome camera.

3. Adjust zoom, focus, and iris.

4. Turn on or off the camera light (if available on the camera).

5. Lens initialization: Initialize the lens of a camera with a motorized lens, such as PTZ or IP cameras. This function helps to maintain lens focus accuracy over prolong periods of time.

6. Start or stop camera wiper (if available on the camera).

7. Auxiliary focus: Automatically focus the camera lens for the sharpest picture.

8. Start selected preset/tour/shadow tour (depending on function selected).

9. List presets available.

10. List preset tours available.

11. List shadow tours available.

12. Modify brightness, contrast, saturation, and hue values.

Capturing text insertions

Text insertion lets you insert or display text from a point-of-sale (POS) system on the video display of the recorder. The text is saved and time‐stamped together with the video. You can then search the text for specific video clips. The text is displayed during playback.

The recorder supports POS and ATM text insertion via the UTC ProBridge accessory connected to the RS-232 port on the recorder. This feature is currently only available using the browser.

In both live view and playback, a camera set up for text insertion will display the video with the POS text overlay.

See Figure 32 below for an example of a video image in live view with text insertion.

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Figure 32: Example of a video image with text insertion

To set up text insertion:

1. Click the Configuration tab in the browser toolbar and then select 232 Serial Port.

2. Under Usage, select ProBridge.

3. In the submenu panel, select Text Insertion.

4. Check Enable Text Insertion.

5. Select the access device from the drop-down list.

6. Select the access mode. Only “ProBridge” is listed.

7. Under Start String, enter the desired transaction text, such as an ATM transaction number.

8. Click Save to save the settings.

To search text insertion in recorded video:

1. In playback, check the By text check box.

2. In the keyword text box that appears, enter the text for which you want to search.

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Text overlay

You can add up to four lines of text on screen via the browser. This option can be used, for example, to display emergency contact details. By default these lines of text are positioned along the top of the screen. The strings follow each other consecutively.

Note: This option is not available via the recorder.

To add on-screen overlay text:

1. Click the Configuration tab in the browser toolbar and then select Camera

Settings > Text Overlay.

2. Select the desired camera.

3. Check the string box 1 for the first line of text.

4. Enter the text for string 1 in the column alongside. Up to 44 alphanumeric characters can be used.

5. Repeat steps 3 and 4 for each extra line of text, selecting the next string number.

6. Click Save.

Using a network storage system

You can use a network storage system (NAS) or storage area network (SAN) to remotely store recorder recordings.

The recommended brands of storage system to use are:

• Seagate BlackArmor NAS 220

• Iomega StorCenter ix2-dl

• NETGEAR ReadyNAS Pro 2

• QNAP TS-219 II Turbo NAS

To set up a network storage system:

1. Click the Configuration tab in the browser toolbar and then select Network

Settings > Network Storage.

2. Under Server IP, enter the IP address of the desired remote storage system.

3. Under File Path, ent er the file path name to define wher e on the re m ote storage system you want to store the files.

Note: If using the NAS storage systems Seagate BlackArmor NAS 220 or Iomega StorCenter ix2-dl, you must add the prefix “/nfs” to the NAS path.

4. Under Type, select type of storage system to be used: NAS or SAN. Default is NAS.

5. Up to eight remote storage systems can be set up.

6. Click Save.

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Chapter 10

Recording

This chapter provides instructions on how to define the recording settings of your recorder. This chapter covers how you can configure your initial recording settings, schedule recordings, protect your recorded files, and set up your HDD for redundancy.

Enter menu mode by pressing the Menu button on the front panel or use the mouse menu to select Menu (see “Controlling live view mode” on page 31). See “Menu overview” on page 26 for a list of the menu icons.

Configuring recording settings

Before you can set up your recorder to begin recording, you must first configure general recording settings for t he IP cameras.

Ensure that the HDD has been installed and initialized before configuring the recording settings. See Chapter 13 “Storage management” on page 115 for more information.

To configure recording settings:

1. From the menu toolbar, click Video Schedule > Encoding > Record.

2. Select the camera you want to configure.

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3. Configure the followi ng recording settings:

• Encoding parameters: Select one of the stream types: Mainstream (TL-Hi,

Mainstream (TL-Lo), Mainstream (Event), Mainstream (Alarm), or Substream.

• Stream type: Select the type of stream to record, either video or video and

audio.

• Resolution: Select the resolution of the recording.

• Bitrate type: Select Constant or Variable.

• Video quality: Select the quality at which to record. If “Constant” was selected

as the bit rate type, this option is unavailable.

• Frame rate: Select the recording frame rate.

• Max bit rate mode: Select the general default or customized option.

• Max bit rate (kbps): If the customized maximum bit rate mode was selected,

enter the value here. It is calculated from the frame rate and time required.

• Pre-record: This is the time the camera starts recording before the event. Select

the time in seconds to start pre-recording before the event.

The maximum pre-recording times available depend on the const an t bit rate.

See “Maximum pre-recording times” on page 155 for more information.

• Post-record: This is the time the camera continues to record after the event.

Select the time in seconds to stop post-recording after the event.

• Auto-delete (day): Select the number of days after which recorded video from

the specified camera is permanently deleted from the HDD. A “day” is defined as the 24-hour period from when the auto delete mode (ADM) was set.

The maximum number of days that can be set is 60. However, the actual number of days permitted depends on the HDD capacity. If the value is set to ‘0’, the option is disabled.

Note: Both main stream and substream recordings are deleted in auto-delete mode.

• Record audio: Select Yes to record sound with the images.

4. Click Apply to save the settings.

5. Click the Capture tab and configure the settings for captured image, such as resolution. Click Apply to save the settings.

6. Click Back to return to live view.

Configuring overwrite

You can select how the recorder responds when the HDDs become full and there is no longer sufficient space to save new data.

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To configure for overwrite when the HDDs are full:

1. Click the Video Schedule icon in the menu toolbar.

2. Select More Settings.

3. Under Overwrite, select Yes.

Using an external recording device

You can use an external storage device, such as an eSATAN HDD, to backup video or to add its recording capacity to that of the recorder itself. If you change this option, you must reboot the recorder to implement the change.

To define how the external recording device is used:

1. From the menu toolbar, click Video Schedule > More Settings.

2. Under eSATA, select one of the two options:

Record and Capture: Extend the recording capacity of the recorder. Export: Backup data onto an eSATA backup dev ic e. Note: If the external storage device is part of the total internal capacity of the

recorder, then it is no longer available for backing up video.

3. Click Apply.

Configuring recording schedules

Configuring a recording schedule lets you specify when the recorder records video and under what circumstances. Each camera can be configured to have its own recording schedule.

The schedules are visually presented on a map for easy reference. See Figure 33 below for an example.

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Figure 33: Description of the Schedule screen

1. Camera. Select a camera.

2. Schedule time. Represents the 24-hour cycle during whic h a schedu le is sel ect e d.

3. Schedule day. There are seven days to select: Sunday (Sun), Monday (Mon), Tuesday (Tue), Wednesday (Wed), Thursday (Thu), Friday (Fri), and Saturday (Sat).

4. Recording type. There are five recording types to select, which are color-coded:

 TL-Hi (Dark green): High quality time lapse. Records high quality video.  TL-Lo (Bright green): Low quality time lapse. Records low quality video. This could be used, for

example, for night recordings when few events or alarms are expected. Saving the video in low quality helps save resources on the HDD.

 Event (Yellow): Records only events, such as motion detection and POS/ATM text insertion.  Alarm (Red): Records only alarms.  None (Grey): No recording during this period.

5. Timeline. There is a 24-hour time line for each day. Up to eight recording periods can be scheduled during the 24-hour peri od.

Daily schedules

To set up a daily recording schedule:

1. From the menu toolbar, click Video Schedule > Schedule.

2. Select a camera.

3. Check the Enable Schedule box.

4. Click Edit. The following screen is displayed (by default, All Day is selected):

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5. Select the day of the week for which you want to set up the schedule. You can define a schedule for each day of the week.

6. Set the start and end time for recording. Define a time period by entering a start (left column) and end (right column) time.

You can schedule up to eight time periods. Check All Day to record all day. Note: Time periods defined cannot overlap.

7. Select a recording type. This setting instructs the recorder to begin recording when an alarm is triggered.

The recording type can be based on time and triggered by motion detection and/or an alarm. If set to TimeLapse (TL-Hi or TL-Lo), the recorder records contin uous ly.

8. Click Apply to save settings

9. Repeat steps 5 to 8 for other days of the week or to copy the schedule settings to another day.

To copy the current schedule settings to another day of the week, click Copy. Select the day of the week to which to copy the schedule and click OK to save changes and return to the Edit screen.

10. Repeat steps 2 to 9 for other cameras.

11. Click Apply to save the settings and then OK to return to the schedule screen.

Holiday schedules

As well as being able to schedule when recordings occur during the week, you can also schedule them for specific holidays in the year such as the first of January, or the second Wednesday of every month. You can schedule up to 32 holiday periods.

A holiday period can be scheduled for a particular day or as a block of days.

To set up a holiday recording schedule:

1. From the menu toolbar, click Display Mode Settings > Holiday.

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•

2. Select a holiday period from the list and click Edit to modify the settings. The Edit screen appears.

3. Enter the name of the holiday period and click Enable.

4. Select whether the holiday period will be categorized by date, week or month and then enter the start and end dates.

5. Click Apply to save the settings and then OK to return to the Edit screen.

6. Repeat steps 2 to 5 for other holiday periods.

7. Click Back to return to live view.

Manual recording

The recorder lets you manually record video during live view. This can be useful if you know that the recorder is not currently recording and you see something of interest on a camera screen that should be recorded.

Once a manual recording is started, the recording continues until it is manually stopped. If an alarm occurs during a manual recording, the alarm recording has priority over the manual recording. If a scheduled recording is already in progress when a manual recording is started, it continues to record as scheduled.

You can check to see if a camera is recording manually by looking at the icon on the quick access toolbar. The icon is red when manually recording. Default is off.

Manually recorded video is identified in the color-coded timeline shown in playback (see “Searching and playing back recorded video” on page 76).

There are two ways to start and stop a manual recording:

Use the quick access toolbar

You can start/stop manual recording for each camera individually. Position the cursor over a camera image and left- click the mouse to display the quick access

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toolbar. Click the manual record icon to start or stop manual recording. The icon is red when recording.

Use the configuration menu

This option lets you select more than one camera at a time. Go to Video Schedule > Manual Record to access the manual recording menu and check the boxes of the cameras to start or stop manual recording.

Motion detection schedules

For IP cameras you can configure from the recorder the schedule when the camera can be triggered by motion. However, you need to configure the area of the video display sensitive to motion from the camera itself.

For information on scheduling motion detections, see “Motion detection set up” on page

98.

External alarm schedules

The recorder can be scheduled to record when an alarm is triggered by an external alarm device such as a PIR detector or dry contacts. For information on scheduling external alarms, see “Setting up external alarms” on pag e 101.

Protecting recorded files

There are two methods to prevent recorded files from being inadvertently overwritten or deleted off the HDD. We highly recommend that important recorded events be protected from deletion. Recorded files can either be locked or the HDD that the files reside on can be set to read only.

Locking and unlocking recorded files

Lock files to protect them against being overwritten or deleted.

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To lock or unlock a recorded file:

1. In live view enter the video search screen by pressing the Search button on the front panel or remote control, and then enter Advanced Search.

— Or — In live view right-click the mouse to display the pop-up menu and selec t Advanced

Search.

The Search screen ap pear s .

2. Search for the desired recording by entering the search parameters, which include the camera number, record type, file type, and start time and end time.

3. Click Search. A list of recordings, similar to the figure below, matching the search parameters is

displayed.

4. Select the file you want to lock/unlock.

5. Click to lock a file. Click again to unlock.

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The Locked column indicates whether a file is locked or not. Closed lock icons indicate locked files while opened lock icons indicate unlocked files. The Lock button toggles between Lock and Unlock, depending on the file.

6. Click Cancel to return to search screen.

Setting the HDD to read-only

When you set an HDD to read-only, recorded video files cannot be written to the HDD. If multiple HDDs are used, the recorder automatically records to the next HDD not set to read-only

To set an HDD to read-only:

1. From the menu toolbar, click System Settings > Hard Disk.

2. Select the HDD you want to set to read-only.

3. Click the Edit button

4. Check Read only.

5. Click Apply to save the settings. The HDD is now read-only.

Note: In order to enable recordings on that particular HDD again, you must set the HDD status back to R/W (Read/ Write). Make sure the HDD storage mode is "Group" before setting the HDD to read-only.

6. Click Back to return to live view, or continue configuring the NVR settings.

Configuring redundant recording

Setting up HDD redundancy lets your recorder redundantly record a copy of the videos onto multiple drives as a safeguard against losing all your files in case of disk failures. This process is also known as mirroring. You must have more than one HDD in your recorder to set up HDD redundancy.

Redundancy significantly reduces the storage capability of the HDDs. As a result you need to double your capacity to record video over a given time.

Note: You must set the storage mode of the HDD to Group before configuring the redundancy. See “Setting up HDD groups” on page 116 for more information.

To set up HDD redundancy:

1. From the menu toolbar, click System Settings > Hard Disk > HDD Information.

2. Select the HDD to be used for redundancy and click Edit.

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Chapter 10: Recording

3. In the Local HDD Settings screen, select Redundancy. Verify at least one other HDD is set to R/W (read/write).

4. Click Apply to save the settings and then OK return to the previous screen.

5. In the menu toolbar, click the Video Schedule > Encoding.

6. Select the camera to be used for redundancy.

7. Under Redundant Record/Capture, select Yes from the drop-down list.

8. Click Apply to save the settings.

9. Repeat steps 6 to 8 for other cameras whose files you would like to be redundantly recorded.

10. Click Back to return to live view.

Capturing text insertions

The recorder supports Point-of-Sale (POS) and ATM text insertion via the UTC ProBridge accessory connected to the RS-232 port on the recorder.

The feature is currently only available via the browser (see “Capturing text insertions” on page 80).

Failover and recovery

You can set up a spare recorder to act as a slave unit (hot spare) for up to four master TVN 21(S/P) master units. This slave unit will continually monitor the master units and if one of the master units should fail, it can then take over recording until the failed unit comes back online. Once the failed unit is back operating normally again, the slave unit will send its recordings to the HDDs of the recovered unit so that no recordings are missing.

The hot spare unit can only backup one master unit at a time. If more than one unit should fail, the hot spare unit will only backup the unit that failed first.

All units must have the same number of channels. You can mix TVN 21 and TVN 21P units but you cannot include TVN 50s.

WARNING: Camera connected to the TVN 21S as PoE ports cannot be included in a hot spare function.

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Chapter 10: Recording

In order to have the failover functionality working properly, the following points must be taken into account:

• A stable network connection is required

• There must be at least 10 Mbps of unallocated bandwidth available with the main

recorder. The main and failov er recor der s mu st hav e eq ual cam er a count s

• Ideally the failover recorder must have equal storage capacity to the main recorder to accommodate for long outage times of the main recorder.

To set up a hot spare recorder:

1. From the menu toolbar, click Video Schedule > Hot Spare.

2. First set up the master recorders. For each master recorder, check the Normal Mode box and Enable. Enter the IP

address and passwor d for each recorder.

3. Set up the hot spare recorder. Check the Hot Spare Mode box. Click Add to the recorder that will be the hot spare

unit. Note: Once the hot spare is enabled, it must be added to the server in order for it to

become available.

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Chapter 10: Recording

4. Click Apply to save the settings.

5. Click Back to return to live view, or continue configuring the recorder settings.

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Interlogix NVR 21 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Installation environment

Default settings to access the device

Installation environment

Unpacking the recorder and its accessories

Back panel

Wiring the keypad

RS-485 ports

RS-232 port

PoE ports

Monitor connections

Audio inputs and output

Brackets

Turning on and off the recorder

Using the setup wizard

Controlling the recorder

Using the front panel

Using the mouse

Using the IR remote control

Menu overview

Description of live view

Video output

Monitor output

Audio output

Controlling live vie w mode

Multiview format

Sequencing cameras

Accessing frequently used commands

Configuring live view

General settings

Configuring time and date

Changing PTZ camera settings

Calling up presets, tours and shadow tours

Setting and calling up presets

Setting and calling up preset tours

Setting and calling up a shadow tour

Overview of the playback window

Playback pop-up menu

Instant playback

All-day playback

Playback skip time

Searching recorded video

Playing back recordings by time and video type

Playing back recordings by event

Creating and playing back bookmarked recordings

Slideshow of snapshots

Playing back recordings from the system log

Playing back frame-by-frame

Digital zoom in playback

Archiving files

Auto archiving

Creating and archiving video clips

Archiving snapshots

Managing backup devices

Playing back archived files on a PC

Windows 7 and 8 users

Accessing the web browser

Web browser overview

Using the web browser to configure the device

Searching and playing back recorded video

Searching for event logs

Recording from the browser

Dual stream recording

Controlling a PTZ dome camera in the web browser

Capturing text insertions

Text overlay

Using a network storage system

Configuring recording settings

Using an external recording device

Configuring recording schedules

Daily schedules

Holiday schedules

Manual recording

Motion detection schedules

External alarm schedules

Protecting recorded files

Configuring redundant recording