Interlogix NVR 21 User Manual

TruVision NVR 21(S/P) User Manual

P/N 1072629E-EN • REV 1.0 • ISS 03FEB15

2015 United Technologies Corporation.

Interlogix is part of UTC rights reserved.

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Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

Manufacturer

United Technologies Corporation 2955 Red

Authorized EU manufacturing representative: UTC Fire & Security B.V. Kelvinstraat 7, 6003 DH Weert, The Netherlands

Certification

FCC compliance

Class A:

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated i This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment the user will be required to correct the interference at his own expense.

Canada

This Class A digital apparatus complies with Canadian ICES Cet appareil mumérique de la

ACMA compliance

Notice!

interference in which case the user may be required to take adequate measures.

directives

2004/108/EC (EMC directive):

in compliance or with the essential requirements and other relevant provisions of Directive 2004/108/EC.

2002/96/EC (WEEE directive):

municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection poin more information see: www.recyclethis.info.

2006/66/EC (battery directive):

unsorted municipal waste in the European Union. See the product documentation for specific battery informa (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.rec

Contact information

For contact information, see

Building & Industrial Systems, a unit of United Technol ogi es Corporation. All

Hill Avenue, Costa Mesa, CA 92626-5923, USA

N4131

This equipment has been tested and found to comply with the limits for a Class A digital

n a commercial environment.

in a residential area is likely to cause harmful interference in which case

-003.

classe A est conforme à la norme NMB-003 du Canada.

European Union

This is a Class A product. In a domestic environment this product may cause radio

Hereby, UTC Climate Controls & Security declares t hat this devic e is

Products marked with this symbol cannot be disposed of as unsorted

ts. For

This product contains a battery that cannot be disposed of as

tion. The battery is marked with this symbol, which may include lettering to indicate cadmium

yclethis.info.

www.interlogix.com or www.utcfssecurityproducts.eu.

Content

Chapter 1 Product overview 1

Installation environment 1 Default settings to access the device 1

Chapter 2 Installation 3

Installation environment 3 Unpacking the recorder and its accessories 3 Back panel 4 Wiring the keypad 6 RS-485 ports 8 RS-232 port 9 PoE ports 9 Monitor connections 9 Audio inputs and output 9 Brackets 10

Chapter 3 Getting started 11

Turning on and off the recorder 11 Using the setup wizard 12

Chapter 4 Operating instructions 17

Controlling the recorder 17 Using the front panel 17 Using the mouse 22 Using the IR remote control 23 Menu overview 26

Chapter 5 Live view 29

Description of live view 29 Video output 30 Monitor output 30 Audio output 31 Controlling live view mode 31 Multiview format 33 Sequencing cameras 33 Accessing frequently used commands 34 Configuring live view 36 General settings 38 Configuring time and date 40

Chapter 6 Controlling a PTZ camera 43

Changing PTZ camera settings 43 Calling up presets, tours and shadow tours 43 Setting and calling up presets 44

TruVision NVR 21(S/P) User Manual i

Setting and calling up preset tours 46 Setting and calling up a shadow tour 48

Chapter 7 Playing back a recording 51

Overview of the playback window 51 Playback pop-up menu 53 Instant playback 54 All-day playback 55 Playback skip time 56 Searching recorded video 56 Playing back recordings by time and video type 57 Playing back recordings by event 58 Creating and playing back bookmarked recordings 59 Slideshow of snapshots 60 Playing back recordings from the system log 61 Playing back frame-by-frame 61 Digital zoom in playbac k 62

Chapter 8 Archiving recorded files 63

Archiving files 63 Auto archiving 66 Creating and archiving video clips 67 Archiving snapshots 67 Managing backup devices 68 Playing back archived files on a PC 68

Chapter 9 Using the web browser 69

Windows 7 and 8 users 69 Accessing the web browser 70 Web browser overview 70 Using the web browser to configure the device 72 Searching and playing back recorded video 76 Searching for event log s 77 Recording from the browser 78 Dual stream recording 78 Controlling a PTZ dome camera in the web browser 79 Capturing text insertions 80 Text overlay 82 Using a network storage system 82

Chapter 10 Recording 83

Configuring recording settings 83 Using an external recording device 85 Configuring recording schedules 85 Daily schedules 86 Holiday schedules 87 Manual recording 88 Motion detection schedules 89

ii TruVision NVR 21(S/P) User Manual

External alarm schedules 89 Protecting recorded files 89 Configuring redundant recording 91 Capturing text insertions 92 Failover and recovery 92

Chapter 11 Alarm settings 95

Description of alarm notification types 95 Setting up motion detection 97 Video analytics 100 Setting up system notifications 100 Setting up external alarms 101 Triggering or cleari ng alarm out puts ma nually 103 Detecting video loss 103 Detecting video tampering 104

Chapter 12 Network settings 105

Configuring general network settings 105 Configuring PPPoE 107 Configuring DDNS 107 Configuring an NTP server 108 Configuring e-mail 109 Configuring SNMP 109 Configuring UPnP 110 Configuring an FTP server to store snapshots 111 Configuring a remote alarm host 111 Configuring multicast 111 Configuring the server and HTTP ports 112 Configuring the RTSP service port 112 Telnet set up 112 Checking network status 112 Exporting network packet data 113 Port forwarding 114

Chapter 13 Storage management 115

Initializing HDDs 115 Controlling disk storage mode on the HDD 116 Setting up HDD groups 116 Setting the HDD property 117 Checking HDD status 117 Configuring HDD alarms 118 Managing eSATA 118 Checking the S.M.A.R.T. information 118 Bad sector detection 119

Chapter 14 Camera settings 121

Cameras supported 121 Adding IP cameras to the recorder 121

TruVision NVR 21(S/P) User Manual iii

PoE power budget 123 Accessing IP cameras connected to an internal switch 125 Configuring the camera OSD settings 125 Setting up privacy masking 126 Adjusting video image settings 127 Watermarking 128 Hiding a camera image from view 128

Chapter 15 Recorder management 129

Configuring the RS-232 port 129 Updating system firmw ar e 130 Restoring default settings 131 Importing and exporting configuration settings 131 Viewing system information 131 Searching system logs for events 133

Chapter 16 User management 135

Adding a new user 135 Customizing a user’s access privileges 136 Deleting a user 138 Modifying a user 138 Changing the Admin password 138

Appendix A Specifications 139 Appendix B PTZ protocols 143 Appendix C Port forwarding information 145 Appendix D KTD-405 keypad 147

Supported firmware 147 Wiring the keypad 147 Setting up the keypad to work with the recorder 148 Operating the keypad 150

Appendix E Maximum pre-recording times 155 Appendix F Supported PTZ commands 157 Appendix G Default menu settings 159

Index 171

iv TruVision NVR 21(S/P) User Manual

Chapter 1

Product overview

Installation environment

The TruVision NVR 21 (TVN 21) series is a versatile, user-friendly embedded network video recorder (NVR) series. The standard series supports up to 8/16 channels with a maximum bandwidth of 40/80 Mbps and up to 4 SATA hard drives.

The TVN21S model includes an 8/16 embedded PoE switch that allows TruVision cameras to be connected in a plug and play manner. Simply plug in the IP camera to automatically power and connect it, assign the IP address, as well as set it up using default values. The embedded 8/16 PoE switch provides a maximum PoE wattage of respectively 120 W and 200 W.

The TVN 21P series supports up to 8/16/32 channels with a maximum bandwidth of 40/80/160 Mbps and up to 8 SATA hard drives. The full TVN 21 series provides integration with the UTC portfolio of security solutions, and offers a seamless user experience within the TruVision brand.

The TVN 21 series can be configured and operated through its on-screen display (OSD), web browser, mobile applications, TruVision Navigator software, or third party software using the TruVision SDK.

The recorder can be fully managed by the license-free TruVision Navigator software ideal for most commercial applications. Its easy and intuitive web browser interface enables remote configuration, viewing and searching of video on any TruVision recorders.

Default settings to access the device

Default user names and passwords

See Table 1 on page 2 for the list of default user names and passwords. Go to Chapter 16 “User management” on page 135 for further information.

TruVision NVR 21(S/P) User Manual 1

Chapter 1: Product overview

User

Administrator Operator

Guest

HTTP port: 80

Server/Client software port: 8000

Table 1: Default user names and passwords

Description

There can only be one administrator.

The user name is “admin”. The name cannot be modified. The default password is 1234.

The default user name is “operator”.

The default password is 4321.

The default user name is “guest”.

The default password is Empty.

Note: The default passwords should be changed for security reasons.

Default network settings

The default values for TVN 21(P/S) network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports: When using the browser: RTSP port: 554

When using TruNav: RTSP port: 554

Go to Chapter 9 “Using the web browser” on pag e 69 for further informatio n.

2 TruVision NVR 21(S/P) User Manual

Chapter 2

Installation

This section describes how to install the TVN 21(P) unit.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Ensure that the location planned for the installation of the unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F) and noncondensing humidity specifications (10 to 90%) before choosing an installation location. Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the recorder. Do not install the unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted TruVision NVR 21(S/P) units.

Moisture: Do not use the unit near water. Moisture can damage the internal components. To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the unit.

Unpacking the recorder and its accessories

When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier.

TruVision NVR 21(S/P) User Manual 3

Chapter 2: Installation

Items shipped with the product include:

• IR (infrared) remote control

• Two AAA batteries for the remo te c ontr ol

• AC power cords

• USB mouse

• Brackets

• NVR

• CD with software and manuals

• TruVision NVR 21(P) Quick Start Guide

• TruVision NVR 21(P) User Manual (on CD)

• TruVision Recorder Operator Guide (on CD)

Back panel

Figure 1 on page 5 shows the back panel connections and describes each connector on a typical TVN 21(P) network video recorder. Details may vary for specific models.

Before powering up the recorder, connect a main monitor for basic operat ion.

4 TruVision NVR 21(S/P) User Manual

Chapter 2: Installation

13. Connect to a keyboard (KTD-405 shown).

Figure 1: Back panel connections

Figure 1: TVN 21S back panel connections

1. Connect one CCTV monitor (BNC-type connectors).

2. Connect one audio input to RCA connectors.

3. Connect to a RS-232 device.

4. Connect to a network.

TruVision NVR 21(S/P) User Manual 5

10. Universal Serial Bus (USB). Connect to an additional device such as a USB mouse, CD/DVD burner or USB HDD.

11. Not used.

12. Not used.

Chapter 2: Installation

supports both digital audio and video .

2. I/O box

5. Connect to an optional eSATA device such as SATAN HDD, CD/DVD-RM.

6. Connect to a power cord.

7. Connect to speakers for audio output.

8. Connect to a VGA monitor.

9. Connect to an HDTV. The HDMI connection

14. Connect up to 16 alarm inputs.

15. Connect up to four alarm relay outputs.

16. Connect to ground.

17. 8/16 PoE ports.

Wiring the keypad

The keypad uses RS-485 simplex wiring. The signal is transferred by a single twisted pair line. A shielded STP CAT5 network cable is recommended. Ground one end of the cable, either the first or last device on the RS-485 line.

The maximum number of devices that can be installed in one bus is 255, with a maximum cable length of 1200 m. The cable length can be expanded using a signal distributor.

Both the first and the last device in series should be terminated with 120 Ohm resistance to minimize line reflections. See Figure 2 below.

Figure 2: RS-485 bus serial wiring (KTD-405 keypad shown)

1. Keypad

3. See section “RS-485 ports” on page 8

Use an RS-485 signal distributor for a star wiring configuration. See Figure 3 on page 7.

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Chapter 2: Installation

2. I/O box

4. See section “RS-485 ports” on page 8

2. I/O box

Figure 3: Star wiring with RS-485 signal distributor

Correct:

1. Keypad

Incorrect:

This image cannot currently be displayed.

1. Keypad

3. RS-485 distributor

3. See section “RS-485 ports” on page 8

Use an RS-485 signal distributor to increase the maximum number of devices on the bus as well as the total range. Each distributor output provides another RS-485 bus, extending the output an additional 1200 m. Up to 31 recorders can be connected to each output. See Figure 4 below.

TruVision NVR 21(S/P) User Manual 7

Chapter 2: Installation

2. I/O box

4. See section “RS-485 ports” on page 8

Figure 4: Expanding the system with an RS-485 signal d istributor

1. Keypad

3. RS-485 distributor

Caution: Most signal distri butor s are uni dir ec t i onal . This me ans that the signal only flows from the input towards the outputs. Consequently it is not possible to connect several keypads.

See section “RS-485 p ort s” below to configure the RS-485 port communication settings.

RS-485 ports

There are two RS-485 ports on the rear panel of the recorder. See Figure 5 below for the serial pin outs.

• Dome RS-485: A and B: Connect pan, tilt, zoom control of PTZ dome cameras. A = +, B = C and D: Not used G: Ground of dome camera G: Ground of keypad

• Keyb: Connect the keypad.

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Chapter 2: Installation

Audio input

Audio output

Figure 5: RS-485 pins

RS-232 port

Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices to the recorder.

PoE ports

Connect up to eight or 16 IP cameras to the embedded PoE ports depending on the TVN 21S model.

Monitor connections

Connect the unit to a monitor via a 75-ohm video coaxial cable with the BNC connector. The unit provides a 1 Vp-p BNC signal. See Figure 1 on page 5 for connecting a monitor to a recorder.

The recorder supports at least 1024 × 768 / 60 Hz resolution in VGA. Adjust your monitor accordingly to this resolution.

Audio inputs and output

The unit is equipped with 1 audio input and two audio outputs. Both the audio input and the audio outputs are line-level

RCA jack, 315 mV, 40 kohms. Unbalanced

RCA jack, 315mV, 600 ohms. Unbalanced

Note: Line-level audio requires amplification.

TruVision NVR 21(S/P) User Manual 9

Chapter 2: Installation

Brackets

The recorder is easily rack-mountable with the purchase of the TVR-RK-1 rack-mount kit. Contact your local supplier to order the kit.

The TVN 21S has a 1.5U 19-inch chassis and the TVN 21P has 2U 19-inch chassis. See Figure 6 below.

Figure 6: Rack-mount installation

Attach the small front rack ears to the unit (screws supplied)

Attach the recorder to the front rails

(screws not included)

To install the racks:

1. Attach the two small front-rack mou nt ears to the recorder (A). The screws are supplied.

2. Attach the two large rear support brackets (screws are not supplied) to the rear rails (B).

3. Attach the recorder to the front rails (C). The screws are not supplied.

Caution:

Do not rack-mount the recorder without the rear rails installed. Failure to install the rear rails can damage the recorder.

10 TruVision NVR 21(S/P) User Manual

Chapter 3

Getting started

Turning on and off the recorder

Before starting the power up process, connect at least one monitor to the video out or the VGA interface. Otherwise, you will not be able to see the user interface and operate the device.

The recorder auto-detects the video mode (PAL or NTSC) on startup. It is equipped with an universal power supply that will auto-sense 100/240 V, 60/50 Hz.

Note: It is recommended that an uninterruptible power supply (UPS) is used in

conjunction with the device.

To turn on the recorder:

Turn on the recorder using the power switch on the back panel. The power LED illuminates. A splash screen appears indicating that the recorder is starting up.

The Start Up Wizard window will appear.

To turn off the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu screen appears.

2. Select the Power Manager icon.

3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.

To reboot the recorder:

1. In live view mode, right-click the mouse and click Menu. The main menu screen appears.

2. Select the Power Manager icon.

3. In the Shutdown popup menu, select Reboot. Click Yes to confirm reboot.

TruVision NVR 21(S/P) User Manual 11

Chapter 3: Getting started

Using the setup wizard

The recorder has an express installation wizard that lets you easily configure basic recorder settings when first used. It configures all cameras simultaneously. The configuration can then be customized as required.

By default the setup wizard will start once the recorder has loaded. It will walk you through some of the more important settings of your recorder.

Any changes you make to a setup configuration page are saved when you finish the page and return to live view.

Note: If you want to set up the recorder with default settings only, click Next in each screen until the end.

To quickly set up the recorder:

1. Connect all the devices required to the back panel of the recorder. See Figure 1 on page 5.

2. Turn on the unit using the power switch on the back panel.

3. Select the screen resolution from the dropdown list and then click Next.

4. Select the preferred language for the system from the dropdown list and then click

Next.

5. Enable or disable the option to start the wizard automatically when the recorder is turned on. Click Next.

6. Administrator configuration: Navigate to the Admin Passw or d edit box and click the edit box with the mouse, or

press Enter on the front panel or remote control, to display the soft keyboard. Enter the default admin password, 1234.

Note: You must enter an admin password. To change the Admin password, check

New Admin password and enter the new password and confirm it.

Caution: It is strongly recommended that you change the password of the

administrator. Do not leave 1234 as the default password. Write it down in a safe place so that you do not forget it. If you should forget the password to your recorder, contact your supplier with the serial number of your recorder to obtain a secure code to reset your recorder.

If you wish to limit the admin rights to only one computer, enter the MAC address of the user’s computer. Otherwise leave the MAC address unchanged.

Click Next.

7. Time a nd date configuration: Select the desired time zone, date format, system time, system date, and manual

DST.

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Chapter 3: Getting started

Note: The system time and date are visible on screen. However, they do not appear in recordings.

Click Next to move to the next page, or Previous to return to the previous page.

8. Network configuration: Configure your network settings such as the NIC type, enable or disable DNCP, IP

address, subnet mask, default gateway, and UPnP. Enter the preferred DNS server address as well as the alternat e one to us e.

Click Next to move to the next page, or Previous to return to the previous page.

9. HDD management: Configure your HDD settings as required. You can group HDDs and assign cameras to a group. See “Setting up HDD groups”

on page 116 for further inform ati on . You can also set up a drive for redundant recording. See “Configuring redundant recording” on page 91.

After configuring your HDD settings, c lic k Initialize and Next to move to the next page, or Previous to return to the previous page.

TruVision NVR 21(S/P) User Manual 13

Chapter 3: Getting started

10. Adding IP Camera: Click Search to find any online cameras. Select the IP camera to be added, enter

User name and Admin password, then click the Add button. Click, Next to move to the Recording Configuration screen.

11. Recording configuration: Configure your recording settings as required. The settings apply to all cameras

connected to the recorder.

Check the Constant Recording check box for the recorder to record continuously all day. If left unchecked, the recorder will not record.

Check the desired time lapse check box, TL-Hi or TL-Lo. To record motion detect ion events, check Event (Motion). To record alarm events, check Alarm.

12. When all the required changes have been entered, a page appears showing all the settings.

14 TruVision NVR 21(S/P) User Manual

Chapter 3: Getting started

Click Finish to exit the Wizard. The recorder is now ready to use.

TruVision NVR 21(S/P) User Manual 15

Chapter 3: Getting started

16 TruVision NVR 21(S/P) User Manual

Chapter 4

Operating instructions

Controlling the recorder

There are several ways to control the recorder:

• Front panel

• Mouse

• IR remote

• KTD-405 keypad (see Appendix)

• Web browser

• TVK-800 (see the TVK-800 user manual)

• TruVision Navigator (see the TruVision Navigator user manual)

• TVRmobile (available on app stores)

You can use your preferred control method for any procedure, but in most cases we describe procedures using mouse terminology. Optional control methods are given only when they differ substantially from mouse control methods.

Using the front panel

The function buttons on the front panel control can be used to operate many, but not all, of the main functions of the recorder. The LED indicators light up or flash to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 7 below for more information.

TruVision NVR 21(S/P) User Manual 17

Chapter 4: Operating instructions

Item

A steady green

4 5

press Preset and a numeric button

Also use to edit holiday mode, video search mode, HDD

Figure 7: Front panel

The controls on the front panel include:

Table 2: Front Panel Elements

Name Description

. Channel buttons Switch between different cameras in live, PTZ control or

playback modes. Use the soft keyboard to enter numerals 0 to 9.

. USB Interfaces Universal Serial Bus (USB) ports for additional devices such as

a USB mouse, CD/DVD burner, and USB Hard Disk Drive (HDD).

. Status LEDs Power: A flashing green light indicates the recorder is work ing

correctly. Red indicates a fault. Alarm: A steady red light indicates that there is a sensor Alarm

In or another alarm such as motion or tampering. light means there is no alarm.

Tx/Rx: Flashing green indicates a normal network connection. No light indicates that it is not connected to a network.

HDD: HDD indicator blinks red when data is being read from or written to the HDD. A stead y red light in dicates an HDD exception or error.

Ready: A steady green light indicates that the recorder is functioning properly.

Archive: Blinking green indicates archiving is in progress.

. Archive button Press once to enter quick archive mode. Press twice to start

archiving. Indicator blinks green when data is being written to backup device.

. Direction

The DIRECTION buttons are used to navigate between different fields and items in menus.

Enter button The ENTER button is used to confirm selection in any of the

. PTZ buttons Zoom +/-: In live view mode, playback mode, and PTZ control

18 TruVision NVR 21(S/P) User Manual

menu modes. See Table 3 on page 20 for a detailed description of these

buttons by different tasks.

mode use this button to zoom in and out. Also use them to navigate within menus.

Preset: In PTZ Control mode, to call the specified preset.

Chapter 4: Operating instructions

Item

selection mode, user management mode, bookmark

7 8

, freeze the last image of the live display

day playback of the current

start playing the current file. Starts at

Name Description

management, and bookmark search. Tour: In PTZ Control mode, press Tour and a numeric button to

call the specified shadow tour. Also use to scroll between calendar months and to navigate in a

text field. See Table 3 on page 20 for a detailed description of all these

buttons for different tasks.

. IR receiver Receiver for IR remote.

To connect the remote control to the recorder, press the Device button, enter the device address, and press Enter. See “Using the IR remote control” on page 23 for more information.

. Menu and Search buttons Menu: Enter/exit the main menu.

Search: In live view, enter the advanced se arc h m enu.

. Playback buttons See Table 3 on page 20 for a detailed description of all these

buttons for different tasks.

Reverse: In live view mode, use to play back the earliest video. In playback mode, playback a camera in the reverse direction.

Pause: In live view for all active cameras displayed. In playback mode, stop playback.

Play: In live view mode, play allcamera (upper-left video tile if in multiview mode). In playback mode, play back a camera in the forward direction. In search mode, play back a selected video or view a snapshot. In PTZ mode, do an auto tour.

Live: Switch to live view mode. Replay: In playback mode,

the beginning of the file.

. Front panel lock You can lock or unlock the front panel with a key. . Display buttons See Table 3 on page 20 for a detailed description of all these

TruVision NVR 21(S/P) User Manual 19

buttons for different tasks. Display: In multiview mode, toggle through the various

multiviews (full, quad, 1+5, 1+7, 9, and 16). In HDD information mode and user management mode delete a

selected item. In PTZ mode, delete a selected key point. In Log Search mode, display the details of a log file in Log Search result.

Seq: In Live View mode, start/stop sequencing cameras on the current monitor.

A: In Live View mode, select the main monitor. B: In Live View mode, select the event monitor. F1: In Playback mode, click to start and stop video clipping. For

audio, press F1 and a numerical button to play the audio of the specified camera in live view.

In System Information mode, get the DDNS URL. In User Management mode, pop up the Permission screen of a selected item in User Management > User > User Management. Delete a selected item from USB flash drive. Exit the virtual keypad.

Chapter 4: Operating instructions

Item

F2: In live view mode, all-day playback, and playback modes

Task

Live view mode

Playback mode

, press to advance the video by a

Name Description

press to display or hide the time or control bar. In PTZ mode, stop all ongoing operations. Select or deselect an item. Enter a selected folder of the external storage device, such as a USB flash drive used for archiving.

Table 3: Front panel button functions by task

Button Button function

Direction Press to cycle through channels.

Enter Press to show the PTZ control toolbar. Zoom +/- Press + to digitally zoom in the current camera (upper-left video

tile if in multiview mode) and press – to exit.

Reverse Press to play the earliest video file of the current camera (upper-

left video tile if in multiview mode).

Pause Press to freeze the last image of the live display for all active

cameras displayed.

Play Press to play all-day playback of the current camera (upper-left

video tile if in multiview mode).

Live Press to switch to live view mode; Seq Press to start/stop sequencing cameras on the current monitor.

Hold the Seq button for three seconds to start and stop sequencing on the even monitor.

A Press to select the main monitor. B Press to select the event monitor. F2 Press to display/hide the time bar. Menu Lock or unlock the front panel by holding it for five seconds.

Press to enter the advanced search menu.

Direction The left and right buttons are used to speed up and slow down

recorded video. The up and down buttons are used to jump recorded video forwards or backwards by 30 s.

Enter Press to pause the video. Press again to restart the video.

In single-frame Playback mode single frame.

Zoom +/- Press + to zoom in the current camera (upper-left video tile if in

multiview mode) and press – to exit.

Reverse Press to play back a camera in reverse direction.

In Picture Playback mode, view pictures in reverse direction.

Pause In Playback mode, stop playback. Play In Playback mode, play back a camera in the forward direction.

Replay Press to start playing the current file. Starts at the beginning of

the file.

F1 Press to click to start and stop video clipping.

20 TruVision NVR 21(S/P) User Manual

Chapter 4: Operating instructions

Task

Pause

PTZ control mode

Menu navigation

Multiview mode

Calendar mode

Press Menu and then Up/Down buttons to scroll between weeks.

Search mode

Holiday mode

Button Button function

F2 Press to hide the control panel.

mode Direction The left and right buttons are used to jump recorded video

forwards or backwards by one frame. The up and down buttons are used to jump recorded video forwards or backwards by one second.

Direction Press to control the movement of the PTZ camera.

Zoom +/- Press to zoom in and out. Preset Press Preset and a numeric button to call the specified preset. Tour Press Tour and a numeric button to call the specified shadow

tour.

Play Press to do an auto tour.

Display Press to delete a selected key point from the PTZ Setting >

More Settings> Tour > Key Point list.

F2 Press to stop all ongoing operations.

Direction Press to navigate between different fields and items in menus.

Menu Enter/exit the main menu. Enter Press to confirm the selection in any of the menu modes. Zoom +/- Press Zoom + and – to switch between different tabs in a menu

screen.

Preset Press to navigate in a text field, press to move the cursor to the

left.

Tour Press to navigate in a text field, press to move the cursor to the

right.

F1 Press to exit the virtual keypad. F1 Select all or deselect all options in a menu. F2 Press to select or deselect an item.

Display Press to toggle through the various multiviews: full, quad, 1+5,

1+7, 9, and 16.

Zoom +/- Press Zoom+ and then the Up/Down buttons to scroll between

months. Use the Left/Right buttons to scroll between years. Press Zoom+ again to quit the calendar mode.

Tour Press Tour and then the Up/Down buttons to scroll between

months. Use the Left/Right buttons to scroll between years. Press Tour again to quit calendar mode.

Press Menu and then Left/Right buttons to scroll between days.

Play Play a selected video from the Event Search results.

Play a selected video from the Log Search results. Play a selected video from the Normal Search results. View a selected picture from the Picture Search results. Play a selected video from the Bookmark Search results. Play a selected video on the USB flash drive.

TruVision NVR 21(S/P) User Manual 21

Preset Press to edit a holiday listed under Display Mode Setting >

Chapter 4: Operating instructions

Task

Holiday > Holiday Setting.

Video search mode

User mode

Log search mode

HDD selection mode

HDD information mode

System mode

Audio USB flash drive

Button Button function

Preset Press to lock or unlock a selected video file in the Video Search

results list.

management

Press to display the details of a log file in Log Search result.

information

F1 Press F1 and a numerical button to play the audio of the

F1 Press to delete a selected item from USB flash drive.

Preset Press to edit a user selected from the list under User

Management > User > User Management.

Display Press to delete a selected item in the User Management > User

> User Management.

F1 Press to pop up the Permission screen of a selected item in

User Management > User > User Management.

Preset Press to edit the selected HDD listed under System Setting >

Hard Disk > HDD information.

Display Press to delete an item from System Settings > Hard Disk >

HDD Information.

F1 Press to get the DDNS URL.

specified camera in live view.

F2 Press to enter a selected folder of the external storage device,

such as a USB flash drive used for archiving.

Using the mouse

The USB mouse provided with the recorder can be used to opera te al l the func ti ons o f the recorder, unlike the front panel which has limited functionality. The USB mouse lets you navigate and make changes to settings in the user interface.

Connect the mouse to the recorder by plugging the mouse USB connector into the USB port on the front or back panel. The mouse is immediately operational and the pointer should appear.

Note: Use a USB 1.1 or higher mouse.

Move the pointer to a command, option, or button on a screen. Click t he lef t mous e button to enter or confirm a selection.

You can purchase a spare mouse by ordering part number TVR-MOUSE-1. See Table 4 below for a descr ipt ion of the mouse buttons.

22 TruVision NVR 21(S/P) User Manual

Chapter 4: Operating instructions

Item

Left button

Right button

Scroll

Table 4: Mouse buttons

Description

Single-Click Live view: Select a camera to display the quick access

toolbar (see “Accessing frequently used commands” on page

34). Menu: Select a component of a menu, such as a button or an

input field. This is similar to pressing the Enter button on the remote/front panel controls.

Double-Click Live view: Switch between single screen and multi-screen

mode in live/ playback mode.

Click and Drag Live view: Drag channel/time bar.

PTZ control: Adjust pan, tilt and zoom. Tamperproof, privacy masking and motion detection

functions: Select the target area. Digital zoom-in: Drag and select target area.

Single-Click Live view: Display menu.

Menu: Exit the current menu and return to higher level.

-wheel Scroll Up Live view: Return to the previous screen. Menu: Move the selection to the previous item.

Scroll Down Live view: Move to the next screen.

Menu: Move the selection to the next item.

Using the IR remote control

The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can be used to operate all of the main functi ons of the recorder.

The IR remote control can be programmed with a unique device ID address so that the controller will only be able to communicate with recorders with that address. No programming is necessary if using a single recorder.

The device ID address only applies when using a remote control and not when using a keypad.

You can purchase a remote control by ordering part number TVR-REMOTE-1 IR Remote Control.

TruVision NVR 21(S/P) User Manual 23

Chapter 4: Operating instructions

Item

Description

Acknowledge an alarm.

Enable/disable the IR remote control to control the

Select a camera, and enter a number in a menu option.

Switch between the different multiviews.

Switch between monitors A and B.

Return to live view mode.

Activate the main menu.

Start /stop sequencing.

In Menu mode: Use left or right arrow buttons to select and up or down arrow buttons to edit entry.

In PTZ mode: Use to control PTZ. In Playback mode: Use to control playback speed.

Confirm selection.

Use to control zoom of camera lens.

Enter preprogramm ed

Figure 8: IR remote control

. Alarm . Device . Numeric buttons . Display . Mon A and Mon B . Live . Menu . Seq . , , ,

. OK . Zoom + and . Preset

recorder.

three-digit code to call up a preset.

. Tour

24 TruVision NVR 21(S/P) User Manual

one-digit code to call up a tour.

+ 150 hidden pages