Interlogix 60-675-WIN User Manual

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Part No: 60-675-WIN

466-1307 Rev P July 2003

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ToolBox for

User’s Guide

Windows

Notice

GE Interlogix provides this publication “as is” without warranty of any kind, e ither expressed or implied, including, but no limited to the limited warranties of merchantability or fitness for a partic ular purpose. Some states do not allow disclaimer of exp resse d or i mp li ed warra nties in certain transactions, therefore, this statement may not apply.

GE Interlogix reserves the right to revise this publication and to make changes in the content without obligation of GE Interlogix to notify any person of revisions or changes.

All rights reserved. No part of thi s document may be reproduced, copie d, adapted, or transmitted in any form or by any means without permission of GE Interlogix. Copyright protecti on claim includes all forms and matters of copyright able material and information now allowed by statutory or judicial law, including, but not limited to material genera te d from the software programs, which are disp layed on the screen, such as icons and screen disp lays.

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Welcome to ToolBox Software for Programming GE Interlogix Security Systems 1

Displaying Help Topics ... ... ................................. ................................. .............................................. 1

Part One: Installing T oolBox 3

Checking Your ToolBox Package Before You Begin......................................................................... 3

Checking Your Hardware and Software............................................................................................. 3

Installing ToolBox ......................... .... ... ................................. ................................. ............................ 4

Part Two: Getting Up and Running 5

Starting ToolBox................................... .... .... ................................ ...................................................... 5

Setting Up the Modem.................................................................................................................. ...... 5

System Setup........................................................................................................................... .... ... ... 6

Backing Up Your Master Disks...................................................................................................... 3

Operator Setup................................................................................................................................ 5

Unscheduled Calls.................................................................................................................... ... ... 6

Load Conflicts.......... .... ................................ ................................. ................................. ... .... .......... 7

Auto Logout................................................................ .............................................................. ... ... 7

Part Three: Your ToolBox Accounts 9

Setting Up a New ToolBox Account .................................................................................................. 9

Selecting an Existing ToolBox Account........................................................................................... 10

Account Settings....................................... .... ............................................................. ....................... 10

Creating Account Prefixes................................... .... ................................ ......................................... 10

Part Four: Setting Up a Job 13

Understanding Job Basics................................................................................................................. 13

Upload from Panel........................................................................................................................ 13

Download to Panel........................................................................................................................ 13

Merge with Panel.......................................................................................................................... 13

Creating a Job....................................... .... ................................. ....................................................... 14

Preparing a Job in ToolBox.......................................................................................................... 14

When the Panel is Calling ToolBox . . ......................................................................................... 15

When ToolBox is Calling the Panel . . ......................................................................................... 16

Modifying a Job................................................................................................................................ 17

Copying a Job............................................................................................................................... 17

Editing a Job................................................................................................................................. 17

Viewing a Job................................................................................................................................ 17

Deleting a Job.................................................................... ................................. .......................... 17

Job Logs............................................................................................................................................ 17

Status Bar.................................................................... ................................. ..................................... 17

Job Status Window............................................................................................................................ 17

Logging Out or Exiting ToolBox..................................................................................................... 18

Part Five: Database Management 19

Backing Up and Importing Customer Accounts............................................................................... 19

Backup the Database/Administrator Files.................................................................................... 19

Restore the Database/Administrator Files.................................................................................... 19

Importing Databases..................................................................................................................... 19

Part Six: Troubleshooting 21

Panels................................................................................................................................................ 21

Starting ToolBox................................... .... .... ................................ .................................................... 21

Communications/Modem.................................................................................................................. 21

Appendix A Locating Panel Features in the Tabs 23

Concord and Concord Express......................................................................................................... 23

CareT a k er Plus........................... .... .... ................................ ................................. .... .......................... 23

Commander 2000 and Euro Commander......................................................................................... 24

LifeGard............................................................................................................................................ 25

Simon 1 and 2................................................................................................................................... 26

Simon 3............................................................................................................................................. 27

UltraGard.......................................................................................................................................... 29

Welcome to ToolBox Software for Programming GE Interlogix Security Systems

ToolBox is a Windows® based program that saves you time by simplifying control

panel programming. It will also save you the time and expense of a service call. Using

only a PC, a modem, and a standard telephone line ToolBox makes creating new cus-

tomer accounts and updating the panel settings of existing customers simple and quick.

ToolBox is compatible with the following pan els: CareTaker

mander

gro™.

2000, Euro Commander®, Simon®, Concord™, Concord Express™ and Alle-

Plus, UltraGard®, Com-

Displaying Help Topics

This product offers extensive online help for menu options, field definitions, and other

terms.

If you want to know more about a particular option, click inside that menu or dialog

box, then press the F1 key. On-line help appears which is specific to the current input

field. For general or indexed help select Contents from the Help menu.

Part One: Installing ToolBox

Note

T oolBox has not been tested with Windows, 3.51, or Windows ME.

Computer Type Processor Pentium 120 MHz or faster Pentium 200 MHz or faster

Hard Disk Space 20 MB 1 GB Network Card NA 10 BaseT 10/100 MB Card Install Drive 3.5-inch floppy drive with 1.44 MB capacity Operating System

Display Display must be set to 800 x 600 with small fonts and 1024 x 768 with

Modem A Hayes™ (or 100%-compatible) i ntern al or external modem. See Table

Checking Your ToolBox Package Before You Begin

Your T oolBox package should include:

• Three GE Interlogix ToolBox for Windows installation disks (3.5" high-density)

•This GE Interlogix ToolBox for Windows User’s Guide

Checking Your Hardware and Software

Table 1: Minimum System Configuration

Stand Alone Computer Networked Computer

or compatible IBM® or compatible

IBM

Windows

large fonts.

2 for a listing of modems that have been tested with ToolBox. You can order a compati ble modem f rom GE Interlogix by calli ng 1-800-77 7-4841 and ordering part number 60-719. When using an external modem, use a serial cable with all signals wired through. If you wire your own, you must dedicate a wire to DTR. DTR and DSR cannot be shared because ToolBox uses DTR to hang up the modem.

95/98, NT 4.0 (or higher), and 2000

T a ble 2: Modems Tested with ToolBox

Modem

AT&T Smartlink 14.4 (Internal)

Avatex Hayes™ Accura™ 14.4 Model 5300 AM Hayes™ Accura™ 33.6 V.34 Model 5914US Hayes™ Optima™Model 4007 AM MICC 4824 Practical Peripherals Mini 1200 SA (Part Number 60-

719) Practical Peripherals PM144MT11 Securcomm DL 110 by DC Security Super Modem 2 400 TRON DF56.0 (Special)

1200 HC

Backing Up Your Master Disks

Before you instal l ToolBox, make sure your original ToolBox disks are write-protected,

then make a backup copy of each. See your computer’s reference or user’s guide for

instructions on copying disks. Use the copy to install ToolBox, and store the original

ToolBox installation disks in a safe place.

Note

This ToolBox vers i on contains changes to the database files from previous versions, so you must install the database files and import your old data, if you have any.

Note

If you choose a database directory already containi ng database files, ToolBox will create a back up directory (within the selected dire ctory) for the existing files. You may choose to import the backup database at a later time.

Installing ToolBox

Windows must be installed on your computer before you can install ToolBox.

1. Turn on your computer and start Windows if it is not already running.

2. Insert ToolBox installation Disk 1 into your disk drive.

3. Click the Start button, then select RUN.

4. Type: a:\setup or b:\setup depending on the letter of the drive holding the

installation disk. Click OK. or Use Window’s Explorer to access the floppy drive, then click on the file named “Setup.exe.”

5. Follow the automated installation procedure to complete the installatio n process. The installation process will allow you to specify application, database, and admin-

istrator directories. Select directories either on the local hard disk or on a network drive.

6. When ToolBox for Windows is installed as described here, the ToolBox program group should appear in the Start menu.

Part Two: Getting Up and Running

Starting ToolBox

1. Select GE Interlogix ToolBox from the Start menu and click on the GE Interlogix ToolBox icon.

2. The Operator Login dia l og box appears. Click inside the Operator ID field and type the default operator ID in all uppercase: ITI Tab to, or click in, the Password field. Type the default operator password in all lowercase: password

3. Click OK or press Enter to accept the information.

4. After a successful login, a welcome box appears. Click OK to continue.

The ToolBox main menu appears along the top of the screen.

Operator Setup

To add, edit, and delete operators or change operator passwords select Operator from the Setup menu.

Note

You must be logged in as an operator with “Full Access” to create, edit, or delete other operators.

Once the first operator is defined, the default operato r ID (ITI) and passwo rd (password) are obsolete and will not work to log in to ToolBox.

The Change Password option allows only th e currently logged in operator to change their password.

Setting Up the Modem

1. Start ToolBox. The first time you start ToolBox you’ll see the message: “Verify COM port selection by choosing Modem from the Setup menu. Be sure to use the OK button to close the Modem Setup Dialog.” Click OK to accept the message.

2. Choose Modem Selection from the Setup menu.

3. Select your modem from the list of available modems in the Modem Selection dialog box. (If you are using a GE Interlogix modem, select Securcomm DL110 (Speaker On).) Click OK.

Note

You should not have to change the remaining modem settings if you are using a compatible modem . See T a ble 2 (i n Part One) f or a list of co mpat ible mo dems. Refer to the Troubleshooting section if your modem isn’t working with ToolBox.

4. From the Setup menu, select Modem or cli ck on the Modem button on the toolbar. If you selected a modem in Step 3, the Modem Setup dialog box displays the automatic settings for Init String, Dial Prefix, Dial Suffix, and Answer String.

5. Select your modem’s COM port from the COM Port dropdown menu.

Important !

Windows NT users must have the FIFO buffers disabled on the CO M port ToolBox will be using. If they are not disab le d, com m unications with alarm panels will fail due to the timin errors caused by data bufferei ng. ToolBox will remind you to disa ble th e FI FO buffers, but does not automatically disable the buffers.

 To disable a port’s FIFO buffers see Table 3 below.

Table 3: Disabling FIFO buffers

Windows Version Action

Windows 95/98 Start Button - Settings - Control Panel - System - Device Man-

ager - Ports (Click on the specific port) - Properties - Resources Or, execute the Add New Hardware command and let Windows

95/98 auto-detect the modem.

Windows NT 4.0 Start - Settings - Control Panel - Ports - (Doub le click on spe-

cial port) - Advanced

Windows 2000 Sta rt - Setting s - Control Pan el - System - Hardware t ab - Dev ice

Manager tab - R ight Click o n the port - Properti es - Port Sett ings tab

6. Type the incoming phone line number for the modem in the Incoming Phone Number field.

7. Click OK to accept the changes. A message may appear prompting you to restart the system. Click OK.

8. A COM Settings Changed message appears stating that the downloader must be restarted for any changes to take effect. Click OK to continue.

9. From the Logout menu, choose Exit. Click Yes in response to “Are you sure you want to exit?”

10. Restart if prompted, to enable the new modem setup.

System Setup

The information in the System Setup dialog box determines how ToolBox will handle scheduled and unscheduled calls from panels.

Unscheduled Calls

A call is considered unscheduled if, when a panel calls in, there is no ToolBox job waiting that matches its account number.

There are many situations in which a panel would call in to ToolBox. For Example:

• A customer may call in to receive a programming change if instructed to do so by the dealer.

• A central station may trigger a CALLDL, which tells the panel to call its downloader. (This is not available to Simon II, Simon III, Concord, Concord Express or Allegro panels, which don’t communicate with the CS-4000.)

• An installer may perform a full upload to save all progr amming prior to replacing a panel.

• A dealer may download to a replacement panel, restoring previous settings.

• A dealer may want to update the ToolBox database with any settings made at the panel by performing an immediate update.

Load Conflicts

Some types of panels have the capability to call in and request the kind of load they want. The panel can request an upload, download, or any job that is waiting for it. If a panel requests one type of load and there is already a conflicting job scheduled for that account, then ToolBox will handle the discrepancy as you determine in the Load Conflicts section of the System Setup dialog box (Select System Setup from the Setup menu). You can choose to always abort the job, always do what T oolB ox wan t s, or always do what the panel wants.

Select if you do no want ToolBox to accept any unscheduled job from any panel

ToolBox will either: upload, download, or merge all unscheduled jobs

If the job is sch edul ed, but the p a nel is requ estin g a load that conflicts with the scheduled job, select how you would like ToolBox to handle it

Auto Logout

Toolbox will automatically logout the user after 5 minutes of unattended use. This time interval can be set within a range of 1 to 30 minutes. Setting Auto Logout Time to 0 will disable this feature.

ToolBox will either: upload, download, update, or merge all unscheduled jobs unless the panel requests something different

If there is no account for the panel that calls in, create one automatically

Check to log network connection errors in the log file. If not checked, errors will appear in the status window

The number of minutes (0-30) before the system logs off the current operator (0 disables logout time)

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