Finding Intergraph on the Internet
You can find Intergraph on the Internet in the following ways:
uOn the World Wide Web, visit Intergraph Online at http://www.intergraph.com. From the home page, go to Drivers and Updates for the latest system software or application software updates, or to Customer Services for information on available customer services and support options.
uUsing a File Transfer Protocol (FTP) program or Gopher program, visit ftp.intergraph.com or gopher.intergraph.com.
uGet information from Intergraph’s email server at info@intergraph.com. Put help in the body of the message (the subject line is ignored) to get information on such subjects as Intergraph’s online services and where to get World Wide Web browsers.
uParticipate in the Intergraph Customer Forum (ICF), a bi-directional gateway to the USENET newsgroup comp.sys.intergraph. Anything posted to that group or sent to comp-sys- intergraph@ingr.com is emailed to all subscribers. Incoming email messages are also posted to the newsgroup. You can subscribe to the ICF via Intergraph Online.
Getting Telephone Support
If you experience problems with your Intergraph product, or have questions about the information in this document, you can contact Intergraph for help.
For RenderGL 3.0 SDK support, call the RenderGL Development Team at (205)730-7079 or send e-mail to rendergl@ingr.com.
Using the Intergraph FAXLink
Use the Intergraph FAXLink to get technical support information by fax 24 hours a day, 7 days a week. From a touch-tone phone or fax machine phone:
uCall 1-800-240-4300 to get new user instructions, an index listing of available documents, and an overview of the categories of available information.
uCall 1-205-730-9000 to order the documents (up to 5 per call).
Follow the prompts provided to locate and deliver the information you need.
Using the Intergraph Bulletin Board Service
Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an electronic forum for Intergraph customers to exchange information with Intergraph's technical and marketing staff, and with other Intergraph customers. You can use the IBBS to get technical support information, documentation and training information, programs, and software updates and fixes. The IBBS is also available for you to give suggestions, make inquiries, and report problems.
To connect to the IBBS:
1.Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop bit, and any baud rate up to 14,400.
2.Using a modem, dial the IBBS number, 1-205-730-8786. You can dial 1-205-730-6504 if you are using a 2,400 baud connection.
3.Mirror sites are maintained for locations outside the United States. Information on these sites is available on Intergraph Online, Intergraph’s World Wide Web server.
4.When connected, respond to the login request by keying in your user ID. If you have not connected before, key in new to create a user ID.
5.Follow the menus to find what you need. If you are new to computer bulletin boards, the IBBS provides clear choices and plenty of online help. A text file that explains IBBS commands and organization is available for you to download.
If you have trouble connecting to or using the IBBS, log a support request through the Customer Response Center (product entry IBBS); send a fax to 1-205-730-1110, or leave a message for the System Operator (Sysop) at 1-205-730-1413.
RenderGL 3.0 SDK
Software Developer’s Kit
December 1997
DSA085300
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