Installing the Dialogic®
Vision™ Server TIGW1U
November 2009 64-0468-03
www.dialogic.com
Copyright and legal notices
Copyright © 2009 Dialogic Corporation. All Rights Reserved. You may not reproduce this document in whole or in
part without permission in writing from Dialogic Corporation at the address provided below.
All contents of this document are furnished for informational use only and are subject to change without notice
and do not represent a commitment on the part of Dialogic Corporation or its subsidiaries (“Dialogic”).
Reasonable effort is made to ensure the accuracy of the information contained in the document. However,
Dialogic does not warrant the accuracy of this information and cannot accept responsibility for errors,
inaccuracies or omissions that may be contained in this document.
INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH DIALOGIC® PRODUCTS. NO LICENSE,
EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY
THIS DOCUMENT. EXCEPT AS PROVIDED IN A SIGNED AGREEMENT BETWEEN YOU AND DIALOGIC, DIALOGIC
ASSUMES NO LIABILITY WHATSOEVER, AND DIALOGIC DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY,
RELATING TO SALE AND/OR USE OF DIALOGIC PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING
TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR INFRINGEMENT OF ANY INTELLECTUAL
PROPERTY RIGHT OF A THIRD PARTY.
Dialogic products are not intended for use in medical, life saving, life sustaining, critical control or safety systems,
or in nuclear facility applications.
Due to differing national regulations and approval requirements, certain Dialogic products may be suitable for use
only in specific countries, and thus may not function properly in other countries. You are responsible for ensuring
that your use of such products occurs only in the countries where such use is suitable. For information on specific
products, contact Dialogic Corporation at the address indicated below or on the web at www.dialogic.com.
It is possible that the use or implementation of any one of the concepts, applications, or ideas described in this
document, in marketing collateral produced by or on web pages maintained by Dialogic may infringe one or more
patents or other intellectual property rights owned by third parties. Dialogic does not provide any intellectual
property licenses with the sale of Dialogic products other than a license to use such product in accordance with
intellectual property owned or validly licensed by Dialogic and no such licenses are provided except pursuant to a
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encourages all users of its products to procure all necessary intellectual property licenses required to implement
any concepts or applications and does not condone or encourage any intellectual property infringement and
disclaims any responsibility related thereto. These intellectual property licenses may differ from country to
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Any use case(s) shown and/or described herein represent one or more examples of the various ways, scenarios
or environments in which Dialogic® products can be used. Such use case(s) are non-limiting and do not
represent recommendations of Dialogic as to whether or how to use Dialogic products.
Dialogic, Dialogic Pro, Brooktrout, Diva, Cantata, SnowShore, Eicon, Eicon Networks, NMS Communications, NMS
(stylized), Eiconcard, SIPcontrol, Diva ISDN, TruFax, Exnet, EXS, SwitchKit, N20, Making Innovation Thrive,
Connecting to Growth, Video is the New Voice, Fusion, Vision, PacketMedia, NaturalAccess, NaturalCallControl,
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trademarks or trademarks of Dialogic Corporation or its subsidiaries. Dialogic's trademarks may be used publicly
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be subject to full respect of the trademark guidelines published by Dialogic from time to time and any use of
Dialogic’s trademarks requires proper acknowledgement.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. The
names of actual companies and product mentioned herein are the trademarks of their respective owners.
This document discusses one or more open source products, systems and/or releases. Dialogic is not responsible
for your decision to use open source in connection with Dialogic products (including without limitation those
referred to herein), nor is Dialogic responsible for any present or future effects such usage might have, including
without limitation effects on your products, your business, or your intellectual property rights.
Revision history
Revision Release date Notes
64-0468-01 Rev A August 2009 LBG
64-0468-01 Rev B September 2009 LBG
64-0468-03 November 2009 LBG
Last modified: November 5, 2009
Refer to www.dialogic.com for product updates and for information about support policies, warranty
information, and service offerings.
Vision Server TIGW1U models
AC model number DC model number Description
VHW-005-005 VHW-006-005 No line card or signaling interfaces.
Components
The Vision Server TIGW1U is shipped with the following components:
• Two AC power cords for AC servers. Specified per order.
• Intel Server universal rack mount kit
• Installing the Vision Server TIGW1U (this document)
• Software License Agreement
• Accessing Vision Documentation
• Perchlorate material warning
• China RoHS declaration
Note: Save all packaging materials. Your warranty requires that the server be
returned in the original packaging.
Rear panel
The following illustration shows the Vision Server TIGW1U rear panel (the model
shown has no line card interfaces):
Item Description Item Description
A PS/2 mouse J AC power connection
B RJ-45 serial port (COM2/Serial B) K External x4 SAS connector
C RJ45 NIC connector L Intel® remote Management Module 2 (Intel®
D RJ45 NIC connector M RJ45 NIC connector
E PCI add-in card bracket or filler
panel
N RJ45 NIC connector
RMM2) connector (optional)
F Ground studs for DC input (2) O USB port 0 and USB port 1
G Power supply #2 P Telco alarms connector
H AC power connection Q Video connector
I Power supply #1 R Keyboard connector
Dialogic Corporation 3
Installing the Dialogic® Vision™ Server TIGW1U
Front panel
The following illustration shows the Vision Server TIGW1U front panel:
Item Description Item Description
A RJ-45 serial port (COM2/Serial B) C Optical drive
B Control panels D USB port 2
Installation overview
Warning:
Observe the following precautions when handling Vision Server TIGW1U equipment:
Server power ON/OFF: The push-button on/off power switch on the front panel of the
server does not turn off the power. To remove power from the server, you must unplug
the power cord from either the power supply or wall outlet.
Hazardous conditions
• Power supply:
Hazardous voltage, current, and energy levels are present inside the power supply
enclosure.
• Devices and cables:
Hazardous electrical conditions may be present on power, telephone, and
communication cables. Turn off the server and disconnect telecommunications
systems, networks, modems, and the power cord attached to the server before
opening it. Otherwise, personal injury or equipment damage can result.
Maintenance: There are no user-serviceable parts inside the Vision Server TIGW1U
chassis. Only technically qualified personnel should perform service and maintenance
tasks.
Avoid injury: Lifting the server chassis and attaching it to the rack is a two-person job. If
needed, use an appropriate lifting device.
Weights
A Vision Server TIGW1U with no line card interfaces weighs approximately:
• Equipment only: 11.77 kg (25.94 lbs)
• Shipping weight: 14.36 kg (31.66 lbs)
• Universal rack mount kit: 1.81 kg (4.01 lbs)
• Actual mounting hardware: 1.40 kg (3.08 lbs)
4 Dialogic Corporation
Installing the Dialogic® Vision™ Server TIGW1U
Caution: Temperature: The operating temperature of the server, when installed in an equipment
rack, must not go below 5 °C (41 °F) or rise above 35 °C (95 °F). Extreme fluctuations in
temperature can cause a variety of problems in the server.
Ventilation: The equipment rack must provide sufficient airflow to the front of the server
to maintain proper cooling.
Codes and regulations: Ensure that the installation meets all government codes and
regulations concerning facilities. In addition, all sites where the Vision Server TIGW1U are
deployed must meet all local, national, and international codes.
The following table summarizes the steps required for installing the Vision Server
TIGW1U:
Step Action Refer to...
1 Install the Vision Server TIGW1U. Intel Server Deployment Toolkit CD
2 Make a good low impedance connection to earth
ground.
3 Provide a power source for the server. Connecting to a power source on page
4 Connect Ethernet interfaces to the device, if
applicable.
Grounding the server on page 5
6
Connecting Ethernet cables on page 6
After the installation is complete, configure the Vision Server TIGW1U as described in
the documentation. Refer to the Accessing Vision Documentation document for
information about accessing the documentation.
Grounding the server
Before connecting the server to a power source, be sure it is properly grounded. The
server must be grounded using a two-hole #10x5/8 ground lug (Burndy
YAV102TC10-90 or equivalent). Use four #10-32 nuts, one under and one on top of
the ground lug as shown:
Ground lug
Four #10-32 nuts
Tighten each nut to 10 in-lbs torque.
Note: The ground lug and nuts are not included with the server.
Dialogic Corporation 5
Installing the Dialogic® Vision™ Server TIGW1U
Connecting to a power source
If you are installing an AC server, connect a power cord to the AC connector on the
back of the server and plug the cord into an AC outlet.
To install a DC server, slide open the cover for the DC power connector and strip the
wire insulation back from the wire. Insert each wire all the way into the connector
and tighten the screw on top of the connector as shown:
Slide open top to
reveal screw holes.
16 mm (0.625")
#2 Phillips
24 lbf-in
(2.7 Nm)
Caution: The top cover must be fully closed before applying power to cables or attaching the
connector to the power supply.
Minimum wire
gauge 14 AWG
Connecting Ethernet cables
To connect to a 10Base-T, 100Base-T, or 1000Base-T network, use two shielded
twisted pair (STP) Category 5 or better Ethernet cables. The two 10/100/1000Base-T
Ethernet connectors provide the line card with Ethernet connections supporting autonegotiation for 10, 100, and 1000 Base-T full duplex and half duplex transmissions.
The following illustration shows pin assignments for the RJ-45 line card Ethernet
interfaces:
Pin 1
Pin 8
Pin 1: MDI0P
Pin 2: MDI0M
Pin 3: MDI1P
Pin 4: MDI2P
Pin 5: MDI2M
Pin 6: MDI1M
Pin 7: MDI3P
Pin 8: MDI3M
M = minus
P = plus
6 Dialogic Corporation
Installing the Dialogic® Vision™ Server TIGW1U
Compliance statements
This notice must always be included with each product. Failure to provide this notice when supplying one
of the covered products will invalidate the approval for that product. VARs must provide the applicable
notices to their end-users in their system user manuals.
Electromagnetic compatibility
Warning:
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Safety warnings
To preserve safety compliance, be sure to select a host and host attachments that are compliant with the
applicable safety requirements.
The power required by the host and the total of all adapter cards installed within the host environment,
together with any auxiliary apparatus, must not exceed the power specification of the host as stated in the
technical reference manual of the host apparatus. The power requirements for these product assemblies
are:
Model Power requirements
AC 100-127/200-240 V~
DC -48 to -60 Vdc
Telephone companies report that electrical surges, typically lightning transients, are very destructive to
customer terminal equipment connected to AC power sources. The use of a surge arrestor on the AC line
is recommended.
Do not connect these products directly to a telecommunications network. These products must be
connected to a network terminating unit (NTU), CSU, or some other device that provides line isolation.
This allows the carrier's telecommunications network to be electrically isolated from the card and host
system.
These products are only to be connected to safety extra low voltage circuits. These products should only
be connected to the safety extra low voltage (SELV) port of the network termination unit (NTU) or PBX
that is providing the E1 or T1 interface. These products are for intra-building use only and should not be
connected to lines that run outside of the building where the telephony server is located. Failure to comply
with these requirements will invalidate the approvals.
50/60 Hz
4/2A*
* per each AC cord
7A MAX*
* per each DC input
Europe
Compliance
The Dialogic® products covered by this notice meet the following European Directives:
2006/95/EC Safety/Low Voltage Directive
2004/108/EC EMC Directive
99/05/EC R&TTE Directive
To achieve CE compliance, be sure to select a host that already meets the EMC and Low Voltage Directives
before the addition of any optional board. Remember that the use of option boards declared compliant
with the Directives by their manufacturer only gives "presumption of compliance" for the whole system. It
Dialogic Corporation 7
Installing the Dialogic® Vision™ Server TIGW1U
is the responsibility of the system supplier to verify that the requirements of the listed Directives are still
met by the final system, as supplied to the end-user. System integrators should take notice of further
conditions expressed in this section and the Safety section.
The products covered by this notice have been successfully tested against TBR 4 basic call control.
Application developers implementing supplementary services at application level must ensure that their
implementation complies with the services offered by the local Public Switched Telephone Network (PSTN)
operator. In case of doubt, network specifications must be consulted; the R&TTE Directive imposes that
each PSTN operator makes such specifications available.
Inter-working is guaranteed only with Public Switched Telephone Networks (PSTNs) offering Primary Rate
Access conforming to EuroISDN specifications.
Before any connection to PSTN offering Primary Rate Access to other national or international E1
standards, please consult your Dialogic representative.
Compliance with the R&TTE Directive
The R&TTE Directive includes its own safety and EMC requirements. Although equipment declared
compliant to the R&TTE Directive does not require explicit declaration of conformity to EMC and Low
Voltage Directives, the above conditions must also be met to satisfy the safety and EMC requirements of
the R&TTE Directive.
Inter-working is guaranteed only with Public Switched Telephone Networks (PSTNs) as described in the
sections above.
Dialogic Declarations of Conformity for these products can be found at:
http://www.dialogic.com/declarations/
Manufacturer's office in European Union:
Dialogic Distribution Limited
Unit 4034
Citywest Business Campus
Saggart, Co. Dublin
IRELAND
Tel: +353 1 630 9000
Fax: +353 1 630 9099
Hereby, Dialogic Corporation, declares that this equipment is in compliance with the essential
requirements and other relevant provisions of European Union Directives 1999/5/EC (R&TTE),
2004/108/EC (EMC Directive) and 2006/95/EC (Low Voltage Directive).
[Česky]
Dialogic Corporation tímto prohlaauje, ~e tento ITE je ve shode se základními po~adavky a dalaími
prísluanými ustanoveními smernice 1999/5/ES, 2004/108/ES, 2006/95/ES.
[Dansk]
Undertegnede Dialogic Corporation erklærer herved, at følgende udstyr ITE overholder de væsentlige krav
og øvrige relevante krav i direktiv 1999/5/EF, 2004/108/EF, 2006/95/EF.
[Deutsch]
Hiermit erklärt Dialogic Corporation, dass sich das Gerät ITE in Übereinstimmung mit den grundlegenden
Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG, 2004/108/EG,
2006/95/EG befindet.
[Eesti]
Käesolevaga kinnitab Dialogic Corporation seadme ITE vastavust direktiivi 1999/5/EÜ, 2004/108/EÜ,
2006/95/EÜ, põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
[Español]
Por medio de la presente Dialogic Corporation declara que el ITE cumple con los requisitos esenciales y
cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE, 2004/108/CE,
2006/95/CE.
[Ελληνική]
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Dialogic Corporation ∆ΗΛΩΝΕΙ ΟΤΙ ITE ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ
ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/EK, 2004/108/EK, 2006/95/EK.
8 Dialogic Corporation
Installing the Dialogic® Vision™ Server TIGW1U
[Français]
Par la présente Dialogic Corporation déclare que l'appareil ITE est conforme aux exigences essentielles et
aux autres dispositions pertinentes de la directive 1999/5/CE, 2004/108/CE, 2006/95/CE.
[Italiano]
Con la presente Dialogic Corporation dichiara che questo ITE è conforme ai requisiti essenziali ed alle altre
disposizioni pertinenti stabilite dalla direttiva 1999/5/CE, 2004/108/CE, 2006/95/CE.
[Latviski]
Ar ao Dialogic Corporation deklarē, ka ITE atbilst Direktīvas 1999/5/EK, 2004/108/EK, 2006/95/EK
būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
[Lietuvių]
`iuo Dialogic Corporation deklaruoja, kad ais ITE atitinka esminius reikalavimus ir kitas 1999/5/EB,
2004/108/EB, 2006/95/EB, Direktyvos nuostatas.
[Magyar]
Alulírott, Dialogic Corporation nyilatkozom, hogy a ITE megfelel a vonatkozó alapvetõ követelményeknek
és az 1999/5/EK, 2004/108/EK, 2006/95/EK, irányelv egyéb elõírásainak.
[Malti]
Hawnhekk, Dialogic Corporation, jiddikjara li dan ITE jikkonforma mal-h- tig· jiet essenzjali u ma
provvedimenti oh- rajn relevanti li hemm fid-Dirrettiva 1999/5/KE, 2004/108/KE, 2006/95/KE.
[Nederlands]
Hierbij verklaart Dialogic Corporation dat het toestel ITE in overeenstemming is met de essentiële eisen en
de andere relevante bepalingen van richtlijn 1999/5/EG, 2004/108/EG, 2006/95/EG.
[Polski]
Niniejszym, Dialogic Corporation, oświadcza, że ITE jest zgodny z zasadniczymi wymogami oraz
pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/WE, 2004/108/WE, 2006/95/WE.
[Português]
Dialogic Corporation declara que este ITE está conforme com os requisitos essenciais e outras disposições
da Directiva 1999/5/CE, 2004/108/CE, 2006/95/CE.
[Slovensko]
Dialogic Corporation izjavlja, da je ta ITE v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili
direktive 1999/5/ES, 2004/108/ES, 2006/95/ES.
[Slovensky]
Dialogic Corporation týmto vyhlasuje, ~e ITE spĺňa základné po~iadavky a vaetky prísluané ustanovenia
Smernice 1999/5/ES, 2004/108/ES, 2006/95/ES.
[Suomi]
Dialogic Corporation vakuuttaa täten että ITE tyyppinen laite on direktiivin 1999/5/EY, 2004/108/EY,
2006/95/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
[Svenska]
Härmed intygar Dialogic Corporation att denna ITE står I överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG, 2004/108/EG,
2006/95/EG.
Dialogic Corporation 9
Installing the Dialogic® Vision™ Server TIGW1U
[Íslenska]
Hér með lýsir Dialogic Corporation yfir því að ITE er í samræmi við grunnkröfur og aðrar kröfur, sem
gerðar eru í tilskipun 1999/5/EC, 2004/108/EC, 2006/95/EC.
[Norsk]
Dialogic Corporation erklærer herved at utstyret ITE er i samsvar med de grunnleggende krav og øvrige
relevante krav i direktiv 1999/5/EF, 2004/108/EF, 2006/95/EF.
FCC Part 15 Class A statement
This board has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which case the user will be required to
correct the interference at his or her own expense.
Canadian ICES-003 statement
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est
conforme à la norme NMB-003 du Canada.
Australia
Dialogic is required to provide the following information as a condition of the telecommunications
conformity of Dialogic® telecommunications products. You may also be responsible for meeting
requirements other than those outlined in this document.
Note: Failure to meet the requirements listed may render the products noncompliant, with the user liable to significant penalties under the Telecommunications
Act.
Do not connect these products directly to a telecommunications network. These products must be
connected to a network terminating unit (NTU) or some other device that provides line isolation. This
allows the carrier's telecommunications network to be electrically isolated from the product and host PC.
These products are only to be connected to safety extra low voltage circuits. These products should only
be connected to the safety extra low voltage (SELV) port of the network termination unit (NTU) or PBX
that is providing the E-1 interface.
Japan
VCCI – Class A ITE. Class A Statement for Class A Products.
Translation: This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures. VCCI-A
10 Dialogic Corporation
Installing the Dialogic® Vision™ Server TIGW1U
Product declarations and global approvals
For information about product declarations and global approvals, refer to
www.dialogic.com/declarations/default.htm.
RoHS Declaration of Conformity
For information about RoHS compliance for this product, refer to www.dialogic.com/rohs/default.htm.
Product environmental information
During August 2005, the European Union Directive on Waste Electrical and Electronic Equipment
(2002/96/EC) and its amendment (2003/108/EC), collectively known as the WEEE Directive, came into
force throughout most of the European Union. This Dialogic® product comes within the scope of the WEEE
Directive. We are confident that this product will provide you with many years of reliable service.
Moreover, we are pleased to advise you that Dialogic warrants this product, as detailed in the user guide
and provides a fee based repair service when the product is out of warranty. However, a time will come
when the product will no longer meet your needs or will become un-economic to repair. It is at that stage
that we ask for your co-operation in recycling this product in the spirit of the WEEE directive.
Dialogic has taken great care to minimize the environmental burden of this product by careful design and
manufacturing it under an Environmental Management System, registered to ISO14001. The requirements
of ISO14001 are similar to and as rigorous as the requirements of ISO9001, Quality Management Systems
with which you may be more familiar. We ask you to help us to ensure that the environmental burden of
this product is minimized when it is of no further use to you by recycling it. Please do not dispose of this
product through municipal or general waste systems because it contains materials which can be
economically recycled. Like all electrical and electronic equipment, including televisions and computers, it
may contain small amounts of materials which could lead to environmental damage. To minimize any
environmental damage we ask you to have this product recycled by:
Bringing it to the recycling collection point in your company
•
Handing it into the store where you are purchasing the replacement
•
Delivering it to a local bring-centre in your area
•
No charge can be imposed on you for this recycling service, in the European Union, as Dialogic has paid
for recycling this product when it was placed on the market. These are requirements of the WEEE
directive. We thank you in advance for you co-operation and working with Dialogic in protecting our
environment.
Please do not dispose of this product through municipal or general waste, recycle it.
Limited warranty
For warranty information, refer to www.dialogic.com/warranties.
Dialogic Corporation 11
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