Intel S5000PAL User Manual 2
Intel® Server Board S5000PAL
User’s Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number D31968-003
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's
Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any
express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to
fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property
right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining
applications or for any other application in which the failure of the Intel product could create a situation where
personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time,
without notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequate
airflow for cooling. Intel's own chassis are designed and tested to meet the intended thermal requirements of these
components when the fully integrated system is used together. It is the responsibility of the system integrator that
chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to
determine the amount of airflow required for their specific application and environmental conditions. Intel Corporation
can not be held responsible if components fail or the server board does not operate correctly when used outside any
of their published operating or non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright © 2007, Intel Corporation. All Rights Reserved
ii Intel® Server Board S5000PAL User’s Guide
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the
instructions. See also Intel Server Boards and Server Chassis Safety Information on the
®
Server Deployment Toolkit 2.0 CD and/or at http://support.intel.com/support/
Intel
motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor
Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu
Intel-Serverplatinen und Servergehäusen auf der Intel
oder unter http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment T oolkit 2.0 CD
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce
document avant de suivre toute instruction. Consultez Intel Server Boards and Server
Chassis Safety Information sur le Intel
rendez-vous sur le site http://support.intel.com/support/motherboards/server/sb/cs-
010770.htm.
®
Server Deployment Toolkit 2.0 CD ou bien
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety
Information en el Intel
support.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment Toolkit 2.0 CD y/o en http://
重要安全指导
在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。 和/或
http://support.intel.com/support/motherboards/server/sb/CS-010770.htm
上的 Intel
Server Boards and Server Chassis Safety Information（《Intel
服务器主板与服务器机箱安全信息》）。
iv Intel® Server Board S5000PAL User’s Guide
Warnings
Heed safety instructions: Before working with your server product, whether you are
using this guide or any other resource as a reference, pay close attention to the safety
instructions. You must adhere to the assembly instructions in this guide to ensure and
maintain compliance with existing product certifications and approvals. Use only the
described, regulated components specified in this guide. Use of other products /
components will void the UL listing and other regulatory approvals of the product and
will most likely result in noncompliance with product regulations in the region(s) in which
the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To
remove power from system, you must unplug the AC power cord from the wall outlet.
Make sure the AC power cord is unplugged before you open the chassis, add, or remove
any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
present on power, telephone, and communication cables. Turn off the server and
disconnect the power cord, telecommunications systems, networks, and modems attached
to the server before opening it. Otherwise, personal injury or equipment damage can
result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives,
boards, and other parts. We recommend that you perform all procedures in this chapter
only at an ESD workstation. If one is not available, provide some ESD protection by
wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on
your server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely
sensitive to ESD. Hold boards only by their edges. After removing a board from its
protective wrapper or from the server, place the board component side up on a grounded,
static free surface. Use a conductive foam pad if available but not the board wrapper. Do
not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab,
take care when using needle nosed pliers to remove or install a jumper; grip the narrow
sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with the function
controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool
you use to remove a jumper, or you may bend or break the pins on the board.
Intel® Server Board S5000PAL User’s Guide v
vi Intel® Server Board S5000PAL User’s Guide
Preface
About this Manual
Thank you for purchasing and using the Intel® Server Board S5000PAL.
This manual is written for system technicians who are responsible for troubleshooting,
upgrading, and repairing this server board. This document provides a brief overview of
the features of the board/chassis, a list of accessories or other components you may need,
troubleshooting information, and instructions on how to add and replace components on
the Intel
support.intel.com/support/motherboards/server/S5000PAL/.
Manual Organization
Chapter 1 provides a brief overview of the Intel® Server Board S5000P A L. In this chapter ,
you will find a list of the server board features, photos of the product, and product
diagrams to help you identify components and their locations.
®
Server Board S5000PAL. For the latest version of this manual, see http://
Chapter 2 provides instructions on using the utilities that are shipped with the board or
that may be required to update the system. This includes how to navigate through the
BIOS Setup screens, how to perform a BIOS update, and how to reset the password or
CMOS. Information about the specific BIOS settings and screens is available in the Intel
5000 Series Chipsets Server Board Family Datasheet. See "Additional Information and
Software" for a link to the Intel
Chapter 3 provides instructions on adding and replacing components. Use this chapte r for
step-by-step instructions and diagrams for installing or replacing components such as the
memory , processor, control panel board, and the battery, among other components.
Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error
messages and POST code messages. You will also find suggestions for performing
troubleshooting activities to identify the source of a problem.
®
5000 Series Chipsets Server Board Family Datasheet.
®
Product Accessories
This server board is compatible with the following Intel® Server Chassis:
• Intel
• Intel
• Intel
®
Server Chassis SR1500
®
Server Chassis SR1550
®
Server Chassis SR2500
You may need or want to purchase one or more of the following accessory items for your
server:
Processor(s), memory DIMMs, hard drive, USB floppy drive, CD-ROM or DVD-ROM
drive, RAID controller, operating system.
For information about which accessories, memory, processors, and third-party hardware
have been tested and can be used with your board, and for ordering information for Intel
products, see http://support.intel.com/support/motherboards/server/S5000PAL/
compat.htm.
Additional Information and Software
If you need more information about this product or information about the accessories that
can be used with this server board, use the following resources. These files are available at
http://support.intel.com/support/motherboards/server/S5000PAL/
Unless otherwise indicated in the table below, once on this Web page, type the document
or software name in the search field at the left side of the screen and select the option to
search "This Product."
Table 1. Additional Information and Software
For this information or
software
For in-depth technical
information about this
product
For BIOS settings and
chipset information
If you just received this
product and need to
install it
For virtual system tours
and interactive repair
information
®
Server Board S5000PAL Technical Product Specification
Intel
®
Intel
5000 Series Chipsets Server Board Family Datasheet
®
Intel
Server Board S5000PAL Quick Start User's Guide in the
product box
A link to the SMaRT Tool is available under "Other Resources" at
the right side of the screen at
http://support.intel.com/support/motherboards/server/S5000PAL
Use this Document or Software
viii Intel® Server Board S5000PAL User’s Guide
Table 1. Additional Information and Software
For this information or
software
Accessories or other Intel
server products
Hardware (peripheral
boards, adapter cards)
and operating systems
that have been tested with
this product
Chassis that have been
tested with this product
Processors that have
been tested with this
product
DIMMs that have been
tested with this product
To make sure your system
falls within the allowed
power budget
For software to manage
your Intel
For drivers Driver (for an extensive list of available drivers)
®
system
Spares and Configuration Guide
Tested HardwareOperating Systems List
Reference Chassis List
Supported Processors
Tested Memory List
Power Budget Tool
®
System Management Software
Intel
Operating System Driver (for operating system drivers)
Use this Document or Software
For firmware and BIOS
updates, or for BIOS
recovery
For diagnostics test
software
Firmware Updates
Diagnostics
See also the Intel® Server Deployment Toolkit 2.0 CD that came with your server board.
Intel® Server Board S5000PAL User’s Guide ix
x Intel® Server Board S5000PAL User’s Guide
Contents
Safety Information ..................................................................................................... iii
Important Safety Instructions ................................................................................................ iii
Wichtige Sicherheitshinweise ............................................................................................... iii
Consignes de sécurité .......................................................................................................... iii
Instrucciones de seguridad importantes ............................................................................... iii
Warnings ................................................................................................................................ v
Preface .......................................................................................................................vii
About this Manual ................................................................................................................ vii
Manual Organization ............................................................................................................vii
Product Accessories ............................................................................................................viii
Additional Information and Software ....................................................................................viii
Chapter 2: Server Board Features ............................................................................ 1
Connector and Component Locations ...................................................................................3
Configuration Jumpers ........................................................................................................... 5
®
Intel
Light Guided Diagnostics .............................................................................................7
Back Panel Connectors .........................................................................................................8
RAID Support ......................................................................................................................... 9
Hardware Requirements ......................................................................................................10
Processor .................................................................................................................... 10
Memory ........................................................................................................................11
Power Supply ..............................................................................................................13
Optional Hardware ............................................................................................................... 13
®
Intel
RAID Activation Key ..........................................................................................13
Hard Disk Drives ..........................................................................................................13
®
Intel
Remote Management Module and RMM NIC ................................................... 13
®
Local Control Panel ...........................................................................................14
Intel
Chapter 3: Server Utilities ........................................................................................15
Using the BIOS Setup Utility ................................................................................................15
Starting Setup ..............................................................................................................15
If You Cannot Access Setup ........................................................................................15
Setup Menus ...............................................................................................................15
Upgrading the BIOS .............................................................................................................17
Preparing for the Upgrade ...........................................................................................17
Upgrading the BIOS ....................................................................................................18
Clearing the Password .........................................................................................................18
Clearing the CMOS ..............................................................................................................19
Chapter 4: Hardware Installations and Upgrades .................................................21
Intel® Server Board S5000PAL User’s Guide xi
Before You Begin ................................................................................................................ 21
Tools and Supplies Needed ........................................................................................ 21
Installing and Removing Memory ........................................................................................ 21
Installing DIMMs .......................................................................................................... 21
Removing DIMMs ........................................................................................................ 23
Installing the Processor ............................................................................................... 24
Installing the Heat Sink(s) ........................................................................................... 26
Removing a Processor ................................................................................................ 27
Replacing the Backup Battery ............................................................................................. 28
Appendix A: Getting Help ........................................................................................31
World Wide Web .................................................................................................................31
Telephone ........................................................................................................................... 31
Appendix B: Regulatory and Compliance Information .........................................35
Product Regulatory Compliance .......................................................................................... 35
Product Safety Compliance ......................................................................................... 35
Certifications / Registrations / Declarations ................................................................ 36
Product Regulatory Compliance Markings .................................................................. 36
Electromagnetic Compatibility Notices ................................................................................ 37
FCC (USA) .................................................................................................................. 37
Industry Canada (ICES-003) ....................................................................................... 38
Europe (CE Declaration of Conformity) ....................................................................... 38
Taiwan Declaration of Conformity (BSMI) ................................................................... 38
Korean Compliance (RRL) .......................................................................................... 39
CNCA (CCC-China) .................................................................................................... 39
Restriction of Hazardous Substances (RoHS) Compliance ................................................ 40
End-of-Life / Product Recycling ........................................................................................... 40
Appendix C: Troubleshooting .................................................................................41
Resetting the System .......................................................................................................... 41
Problems following Initial System Installation ...................................................................... 42
First Steps Checklist ................................................................................................... 42
Hardware Diagnostic Testing .............................................................................................. 43
Verifying Proper Operation of Key System Lights ....................................................... 43
Confirming Loading of the Operating System ............................................................. 43
Specific Problems and Corrective Actions .......................................................................... 44
Power Light Does Not Light ........................................................................................ 44
No Characters Appear on Screen ............................................................................... 45
Characters Are Distorted or Incorrect ......................................................................... 45
System Cooling Fans Do Not Rotate Properly ............................................................ 46
Drive Activity Light Does Not Light .............................................................................. 46
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light .............................. 46
Cannot Connect to a Server ........................................................................................ 47
Problems with Network ............................................................................................... 47
xii Intel® Server Board S5000PAL User’s Guide
System Boots when Installing PCI Card ......................................................................48
Problems with Newly Installed Application Software ................................................... 48
Problems with Application Software that Ran Correctly Earlier ...................................48
Devices are not Recognized under Device Manager (Microsoft* Windows* Operating
System) ............................................................................................................49
Hard Drive(s) are not Recognized ...............................................................................49
Bootable CD-ROM Disk Is Not Detected .....................................................................49
LED Information ...........................................................................................................50
BIOS POST Beep Codes ............................................................................................50
Appendix D: LED Decoder ....................................................................................... 53
Appendix E: Intel® Server Issue Report Form ....................................................... 59
Intel® Server Board S5000PAL User’s Guide xiii
xiv Intel® Server Board S5000PAL User’s Guide
List of Tables
Table 1. Additional Information and Software .........................................................................viii
Table 2. Server Board Features ...............................................................................................2
Table 3. NIC LED Descriptions .................................................................................................9
Table 4. Setup Menu Key Use ................................................................................................16
Table 5. Product Certification Markings ..................................................................................36
Table 6. Resetting the System ................................................................................................41
Table 7. LED Information ........................................................................................................50
Table 8. POST Error Beep Codes ...........................................................................................50
Table 9. Error Beep Codes Generated by Intel
Table 10. POST Progress Code LED Example .......................................................................53
Table 11. Diagnostic LED POST Code Decoder .....................................................................54
®
Remote Management Module ....................51
Intel® Server Board S5000PAL User’s Guide xv
xvi Intel® Server Board S5000PAL User’s Guide
List of Figures
Figure 1. Intel® Server Board S5000PAL .................................................................................. 1
Figure 2. Server Board Connector and Component Locations ................................................. 4
Figure 3. BIOS Select Jumper................................................................................................... 5
Figure 4. Recovery Jumpers ..................................................................................................... 6
Figure 5. Light Guided Diagnostic LEDs ................................................................................... 7
Figure 6. Back Panel Connectors.............................................................................................. 8
Figure 7. DIMM Configuration Diagram................................................................................... 11
Figure 8. Four DIMM Configuration Example.......................................................................... 12
Figure 9. Clear Password Jumper........................................................................................... 19
Figure 10. Clear CMOS Jumper.............................................................................................. 20
Figure 11. Installing the Memory............................................................................................. 22
Figure 12. ILifting the Processor Socket Handle..................................................................... 24
Figure 13. Installing the Processor.......................................................................................... 24
Figure 14. Removing the Socket Cover .................................................................................. 25
Figure 15. Installing the Heat Sink .......................................................................................... 26
Figure 16. Replacing the Backup Battery................................................................................ 29
Figure 17. Diagnostic LED Placement Diagram...................................................................... 54
Intel® Server Board S5000PAL User’s Guide xvii
xviii Intel® Server Board S5000PAL User’s Guide
2 Server Board Features
This chapter briefly describes the main features of the Intel® Server Board S5000PAL.
This chapter provides a photograph of the product, a list of the server board features, and
diagrams showing the location of important components and connections on the server
board.
Figure 1. Intel
®
Server Board S5000PAL
Table 2 summarizes the features of the server board.
Table 2. Server Board Features
Feature Description
Processor Support for up to two Dual-Core Intel
Memory
5100 sequence with a 677-, 1066-, or 1333-MHz front side bus.
®
Up to two Quad-Core Intel
a 1066- or 1333-MHz front side bus.
Up to two 45nm 2P Dual-Core Intel
codes S5000PALR and S5000XALR only.
Up to two 45nm next generation Quad-Core Intel
processors. Product codes S5000PALR and S5000XALR only.
Xeon® processors 5300 sequence with
• Eight DIMM slots supporting stacked DDR2 533/667 MHz
FBDIMM memory
• Support for up to 32 GB DDR2 533/667 MHz FBDIMM memory
Chipset Intel
Peripheral Interfaces External connections:
®
5000P or Intel® 5000X chipset, consisting of:
®
• Intel
• Intel
5000P or Intel® 5000X Memory Controller Hub (MCH)
®
6321ESB I/O Controller Hub
• Stacked PS/2* ports for keyboard and mouse
• RJ45 Serial B port
• Two RJ45 NIC connectors for 10/100/1000 Mb connections
• Two USB 2.0 ports
Internal connections:
• One USB port header, which supports two USB 2.0 ports
• One DH10 Serial A header
• Six Serial ATA 150 connectors with integrated RAID 0/1
support
• One ATA-100 44-pin connector for optical drive support
• SSI-compliant 24-pin control panel header
• SSI-compliant 24-pin main power connector, supporting the
ATX-12V standard on the first 20 pins
®
Xeon® processors 5000 or
®
Xeon® processors. Product
®
®
Xeon
I/O Controll National Semiconductor* PC87427 controller
Video On-board ATI* ES1000 video controller with 16 MB DDR SDRAM
Hard drive
LAN Intel
Expansion Capabilities
• Support for six SATA-150 hard drives
®
82563EB dual port controller for 10/100/1000 Mbit/sec
Ethernet LAN connectivity
• One low profile riser slot supporting 1U or 2U PCI Express*
riser cards
• One full height riser slot supporting 1U or 2U PCI-X* and PCI
Express* riser cards
Fans Support for two processor fans and four system fans
2 Intel® Server Board S5000PAL User’s Guide
Table 2. Server Board Features
Feature Description
Server Management Intel® System Management Software
Connector and Component Locations
QQ
PP
OO
NN
LL
KK
JJ
HH
GG
FF
EE
DD
CC
BB
AA
II
MM
B
A
C
F
ED
G
I
H
J
K
L
M
N
O
P
Z
Y
X
Intel® Server Board S5000PAL User’s Guide 3
W
V UST
R
Q
TP02071
A. BIOS Bank Select Jumper B. Intel® 6321ESB IO Controller
Hub
D. POST Code Diagnostic LEDs E. Intel
®
Adaptive Slot - Full
Height
C. I/O Expansion Module
Connector
F. PCI Express* Riser Slot - Low
Profile
G. System Identification LED -
H. Back Panel I/O Ports I. Status LED - Green/Amber
Blue
J. Serial B Configuration Jumper K. System Fan 4 Header L. System Fan 3Header
M. DIMM Sockets N. Intel
5000P MCH or Intel®
O. Processor 1 Socket
®
5000X MCH
P. Processor 2 Socket Q. Processor Fan 1 Header R. Voltage Regulator Heat Sink
S. Processor Fan 2 Header T. Bridge Board Connector U. ATA-100 Optical Drive
Connector (Power + IO)
V. System Fan 2 Header W. CPU Power Connector X. Main Power Connector
Y. Battery Z. Power Supply Management
AA. Dual Port USB 2.0 Header
Connector
BB. System Fan 1 Header CC. 24-pin SSI Control Panel
DD. SATA Port 0
Connector
EE. SATA Port 1 FF. SATA Port 2 GG. SATA Port 3
HH. SATA Port 4 II. SATA Port 5 JJ. SATA SW RAID 5 Activation
Key Connector
®
KK. Intel
Remote Management
Module (RMM) Connector
NN. 3-pin IPMB Header OO. Intel® Local Control Panel
LL. System Recovery Jumpers MM. Chassis Intrusion Switch
Header
PP. Serial A Header
Header
®
QQ. Intel
RMM NIC Connector
Figure 2. Server Board Connector and Component Locations
4 Intel® Server Board S5000PAL User’s Guide
Configuration Jumpers
BIOS Select
J3H1
3
3
1-2: Force
Lower Bank
2-3: Normal
Operation (Default)
TP02087
Jumper Name Jumper Purpose
BIOS Select If pins 1-2 are jumpered, the BIOS in the lower bank will be selected on
the next reset. These pins should be jumpered on 2-3 for normal operation.
Figure 3. BIOS Select Jumper
Intel® Server Board S5000PAL User’s Guide 5
BMC Force
Update Mode
2
3
J1D2
Password
Reset
2
3
J1D3
Clear
CMOS
2
3
J1D1
Disable
Enable
TP02080
Jumper Name Jumper Purpose
CMOS Clear If pins 2-3 are jumpered, the CMOS settings will be cleared on the next
reset. These pins should be jumpered on 1-2 for normal operation.
Password Clear If pins 2-3 are jumpered, administrator and user passwords will be cleared
on the next reset. These pins should be jumpered on 1-2 for normal
operation.
BMC Force Update Mode If pins 2-3 are jumpered, BMC Force Update Mode is enabled. These pins
should be jumpered on 1-2 for normal operation.
Figure 4. Recovery Jumpers
6 Intel® Server Board S5000PAL User’s Guide
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