A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products
Intel Order Number E70969-004
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's
Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any
express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to
fitness for a particular purpose, merchantability , or infringement of any patent, copyright or other intellectual property
right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining
applications or for any other application in which the failure of the Intel product could create a situation where
personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time,
without notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequa te
airflow for cooling. Intel's own chassis are designed and tested to meet the intended thermal requirements of these
components when the fully integrated system is used together. It is the responsibility of the system integrator that
chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to
determine the amount of airflow required for their specific application and environmental conditions. Intel Corporation
can not be held responsible if components fail or the server board does not operate correctly when used outside any
of their published operating or non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
Read all caution and safety statements in this document before performing any of the
instructions. See also Intel Server Boards and Server Chassis Safety Information on the
®
Server Deployment Toolkit CD and/or at http://support.intel.com/support/
Intel
motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor
Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu
Intel-Serverplatinen und Servergehäusen auf der Intel
oder unter http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment Toolkit CD
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce
document avant de suivre toute instruction. Consultez Intel Server Boards and Server
Chassis Safety Information sur le Intel
vous sur le site http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment Toolkit CD ou bien rendez-
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety
Information en el Intel
support/motherboards/server/sb/cs-010770.htm.
®
Server Deployment Toolkit CD y/o en http://support.intel.com/
Heed safety instructions: Before working with your server product, whether you are
using this guide or any other resource as a reference, pay close attention to the safety
instructions. You must adhere to the assembly instructions in this guide to ensure and
maintain compliance with existing product certifications and approvals. Use only the
described, regulated components specified in this guide. Use of other products /
components will void the UL listing and other regulatory approvals of the product and
will most likely result in noncompliance with product regulations in the region(s) in which
the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To
remove power from system, you must unplug the AC power cord from the wall outlet.
Make sure the AC power cord is unplugged before you open the chassis, add, or remove
any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
present on power, telephone, and communication cables. Turn off the server and
disconnect the power cord, telecommunications systems, networks, and modems attached
to the server before opening it. Otherwise, personal injury or equipment damage can
result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives,
boards, and other parts. We recommend that you perform all procedures in this chapter
only at an ESD workstation. If one is not available, provide some ESD protection by
wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on
your server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely
sensitive to ESD. Hold boards only by their edges. After removing a board from its
protective wrapper or from the server, place the board component side up on a grounded,
static free surface. Use a conductive foam pad if available but not the board wrapper. Do
not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab,
take care when using needle nosed pliers to remove or install a jumper; grip the narrow
sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with the function
controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool
you use to remove a jumper, or you may bend or break the pins on the board.
Intel® Server Board S3420GP User Guidev
viIntel® Server Board S3420GP User Guide
Preface
About this Manual
Thank you for purchasing and using the Intel® Server Board S3420GP.
This manual is written for system technicians who are responsible for troubleshooting,
upgrading, and repairing this server board. This document provides a brief overview of
the features of the board/chassis, a list of accessories or other components you may need,
troubleshooting information, and instructions on how to add and replace components on
the Title of document. For the latest version of this manual, see http://support.intel.com/
support/motherboards/server/S3420GP/.
Manual Organization
Chapter 1 provides a brief overview of the Server Board S3420GP. In this chapter, you
will find a list of the server board features, photos of the product, and product diagrams to
help you identify components and their locations.
Chapter 2 provides instructions on using the utilities shipped with the board or that may be
required to update the system. This includes how to navigate through the BIOS Setup
screens, perform a BIOS update, and reset the password or CMOS. Information about the
specific BIOS settings and screens is available in the Technical Product Specification. See
"Additional Information and Software" for a link to the Technical Product Specification.
Chapter 3 provides instructions on adding and replacing components. Use this chapter for
step-by-step instructions and diagrams for installing or replacing components such as the
memory, processor, control panel board, and battery, among other components.
Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error
messages and POST code messages. You will also find suggestions for performing
troubleshooting activities to identify the source of a problem.
Product Accessories
This server board is compatible with the following Intel® Server Chassis:
•Intel
•Intel
®
Server Chassis SC5650UP (Intel® Server Board S3420GPLX and
S3420GPLC)
®
Server Chassis SC5299DP/BRP (Intel® Server Board S3420GPLX and
S3420GPLC)
Intel®Server Board S3420GP User Guidevii
•Intel
®
Server Chassis SC5299UP. (Intel®Server Board S3420GPV)
You may need or want to purchase one or more of the following accessory items for your
server:
Processor, memory DIMMs, hard drive, floppy drive, CD-ROM or DVD-ROM drive,
RAID controller, operating system.
For information about which accessories, memory, processors, and third-party hardware
were tested and can be used with your board, and for ordering information for Intel
products, see http://support.intel.com/support/motherboards/server/S3420GP/
compat.htm.
Additional Information and Software
If you need more information about this product or information about the accessories that
can be used with this server board, use the following resources. These files are available
at: http://support.intel.com/support/motherboards/server/S3420GP/
Unless otherwise indicated in the following table, once on this Web page, type the
document or software name in the search field at the left side of the screen and select the
option to search "This Product."
Table 1. Additional Information and Software
For this information or
software
For in-depth technical
information about this
product, including BIOS
settings and chipset
information
If you just received this
product and need to
install it
Accessories or other Intel
server products
Hardware (peripheral
boards, adapter cards,
and so forth) and
operating systems that
were tested with this
product
Chassis that were tested
with this product
Processors that were
tested with this product
Use this Document or Software
®
Intel
Server Board S3420GP Technical Product Specification
®
Intel
Server Board S3420GP Quick Start User's Guide in the
product box
Spares/Parts List & Configuration Guide
For the Tested Hardware Operating Systems List, you can go to the
®
Intel
Server Configurator Tool:
http://serverconfigurator.intel.com/default.aspx
Reference Chassis List
Supported Processors
viiiIntel®Server Board S3420GP User Guide
Table 1. Additional Information and Software
For this information or
software
DIMMs that were tested
with this product
To make sure your
system falls within the
allowed power budget
For software to manage
your Intel
For driversDriver (for an extensive list of available drivers)
For firmware and BIOS
updates, or for BIOS
recovery
For diagnostics test
software
®
server
Tested Memory List
Power Budget Tool
Intel Server Management Software
Operating System Driver (for operating system drivers)
Please see:
Table 9. Resetting the System ................................................................................................75
Table 10. LED Information ......................................................................................................84
Table 11. POST Error Beep Codes .........................................................................................85
Intel® Server Board S3420GP User Guidexvii
xviiiIntel® Server Board S3420GP User Guide
1Server Board Features
This chapter briefly describes the main features of the Intel® Server Board S3420GP. This
chapter provides a photograph of the product, list of the server board features, and
diagrams showing the location of important components and connections on the server
board.
®
Figure 1. Intel
Intel® Server Board S3420GP User Guide17
Server Board S3420GP
Table 2 summarizes the features of the server board.
Table 2. Server Board Features
FeatureDescription
Processor Support for Intel
Series Processor or Intel
socket package.
®
Xeon® 3400 Series Processor, Intel® CoreTM i3
®
Pentium® G6950 in FC-LGA 1156
• 2.5 GT/s point-to-point DMI interface to PCH
• LGA 1156 pin socket
Memory Two memory channels with support for 1066/1333 MHz Unbuffered
(UDIMM) or ECC Registered (RDIMM) (Intel
only) DDR3.
®
• Intel
Server Board S3420GPLX and S3420GPLC:
– Up to two UDIMMs or three RDIMMs (Intel
Series only) per channel
®
Xeon® 3400 Series
®
Xeon® 3400
– 32 GB maximum with x8 ECC RDIMM (2 Gb DRAM) and 16
GB maximum with x8 ECC UDIMM (2 Gb DRAM)
®
• Intel
Server Board S3420GPV:
– Up to two UDIMMs per channel
– 16 GB maximum with x8 ECC UDIMM (2 Gb DRAM)
Chipset
• Intel
Server Board S3420GPLX:
– Support for Intel
®
3420 Platform Controller Hub (PCH)
®
– ServerEngines* LLC Pilot II BMC controller (Integrated
BMC)
– PCI Express* switch
®
• Intel
Server Board S3420GPLC:
– Support for Intel
(PCH)
®
3420 Chipset Platform Controller Hub
– ServerEngines* LLC Pilot II BMC controller (Integrated
BMC)
®
• Intel
Server Board S3420GPV:
– Support for Intel
(PCH)
®
3420 Chipset Platform Controller Hub
I/O ControlExternal connections:
• DB-15 video connectors
• DB-9 serial Port A connector
• Four ports on two USB/LAN combo at rear of board.
Internal connections:
• Two USB 2x5 pin headers, each supporting two USB 2.0 ports
(Only one header for Intel
• One 2x5 Serial Port B connector (Intel
S3420GPLX and S3420GPLC)
®
Server board S3420GPV)
®
Server board
• Six SATA II connectors
• One SAS mezzanine slot supports for optional Intel® Remote
Management Module 3 (Intel
18Intel® Server Board S3420GP User Guide
®
Server board S3420GPLX)
Table 2. Server Board Features
FeatureDescription
Add-in PCI, PCI Express*
cards
• Intel
– Slot1: One 5-V PCI 32-bit / 33 MHz connector.
– Slot2: One PCI Express* Gen1 x4 (x1 throughput)
– Slot3: One PCI Express* Gen1 x8 (x4 throughput)
– Slot4: One PCI Express* Gen2 x8 (x4 throughput)
– Slot5: One PCI Express* Gen2x8 (x8 throughput)
– Slot6: One PCI Express* Gen2 x16 (x8 throughput)
• Intel
– Slot1: One 5-V PCI 32-bit / 33 MHz connector.
– Slot3: One PCI Express* Gen1 x8 (x4 throughput)
– Slot5: One PCI Express* Gen2 x8 (x8 throughput)
– Slot6: One PCI Express* Gen2 x16 (x8 throughput)
System Fan Support• Intel
Five 4-pin fan headers supporting four system fans and one
processor
• Intel
Four 4-pin fan headers supporting four system fans and one
processor
Video
• Intel
On-board ServerEngines* LLC Pilot II BMC Controller
A.Slot 1, 32 Mbit/33 MHz PCIQ.System FAN 2 and System
FAN 3
B.Slot 2, PCI Express* Gen1 x1
(x4 connector) (Intel
®
Server
R.CPU connector
Board S3420GPLX only)
C.Intel RMM3 ConnectorS.CPU Fan connector
D.Slot 3, PCI Express* Gen1 x4
T.USB SSD connector
(PCI Express* Gen2 compliant)
E.Slot 4, PCI Express* Gen2 x4
(x8 connector) (Intel
®
Server
Board S3420GPLX only)
Intel® Server Board S3420GP User Guide21
U.SAS Module connector (Intel
Server Board S3420GPLX
only)
®
F.Slot 5, PCI Express* Gen2 x8
(x8 connector)
V.System FAN 1 (Intel® Server
Board S3420GPLX and
S3420GPLC)
G.Slot 6, PCI Express* Gen2 x8
(x16 connector)
W. IPMB (Intel
S3420GPLX and S3420GPLC)
®
Server Board
H.CMOS batteryX.SATA_SGPIO
I.Ethernet and Dual USB ComboY.HSBP (Intel
®
S3420GPLX and S3420GPLC)
J.Ethernet and Dual USB ComboZ.USB Floppy
K.System FAN 4AA. Six SATA ports
Server Board
L.Video portBB. Internal USB Connector (One
for Internal USB header on Intel
®
Server Board S3420GPV)
M. External serial portCC. Front panel connector
N.Main power connectorDD. Internal serial ports
O.CPU power connector
P.DIMM slots (4 slots on Intel
®
Server Board S3420GPV)
Figure 2. Server Board Connector and Component Locations
22Intel® Server Board S3420GP User Guide
Configuration Jumpers
3
2
Default
CLEAR
CMOS
J1F5
CMOS
Clear
3
2
Default
Passwor d
Clear
J1F2
Password
Clear
3
2
Default
Recover
J1F3
BIOS
Recovery
3
2
Default
Enabled
J1F1
ME
Force
Update
3
2
Default
Enabled
J1A2
BMC
Force
Update
Jumper NamePinsWhat will occur during a system reset..
J1A2: BMC Force Update
®
(Intel
Server Board
1-2BMC Firmware Force Update Mode — Disabled (Default)
S3420GPLX and
S3420GPLC)
2-3BMC Firmware Force Update Mode — Enabled
J1F2: Password Clear1-2These pins should have a jumper in place for normal system
operation. (Default)
2-3If these pins are jumpered, administrator and user passwords will
be cleared on the next reset.
NOTE: These pins should not be jumpered for normal operation.
J1F5: CMOS Clear1-2These pins should have a jumper in place for normal system
operation. (Default)
2-3If these pins are jumpered, the CMOS settings are cleared on the
next reset.
J1F3: BIOS Recovery1-2These pins should have a jumper in place for normal system
NOTE: These pins should not be jumpered for normal operation.
operation. (Default)
2-3The main system BIOS will not boot with th ese pins jumpered.
NOTE: The system will boot from EFI-bootable recovery media
with a recovery BIOS image.
Intel® Server Board S3420GP User Guide23
Jumper NamePinsWhat will occur during a system reset..
J1F1: ME Force Recov ery1-2These pins should have a jumper in place for normal system
operation. (Default)
2-3ME force update mode
Figure 3. Configuration Jumpers Location
Back Panel Connectors
A.Serial Port AC.NIC Port 1 (1 Gb) and Dual USB Port
Connector
B.VideoD.NIC Port 2 (1 Gb) and Dual USB Port
Connector
Figure 4. Back Panel Connectors
The NIC LEDs at the right and left of each NIC provide the following information.
Table 3. NIC LED Descriptions
NICColorLED StateDescription
LeftGreenOffLAN link is not established.
OnLAN link is established.
BlinkingLAN activity is occurring.
24Intel® Server Board S3420GP User Guide
Table 3. NIC LED Descriptions
NICColorLED StateDescription
RightN/AOff10 Mbit/sec data rate is selected.
GreenOn100 Mbit/sec data rate is selected.
YellowOn1000 Mbit/sec data rate is selected.
RAID Support
The Intel® Server Board S3420GP provides an embedded SATA controller that supports
3.0 Gbps data transfer rates.
The BIOS Setup Utility provides drive configuration options on the Advanced | Mass
Storage Controller Configuration setup page, some of which affect the ability to configure
RAID. The on-board SATA Controller option is enabled by default and when enabled, you
can set the SATA Mode option to either one of the following four modes:
• Enhanced: Enhanced Mode supports up to six SATA ports with IDE native Mode.
• Compatibility: Supports up to four SATA ports [0/1/2/3] with IDE Legacy mode and
two SATA ports [4/5] with IDE Native Mode.
• AHCI: Supports all SATA ports using the Advanced Host Controller Interface
(AHCI).
• SW RAID: Intel
Technology is selected by the SW RAID mode. The Intel
Technology II feature provides RAID modes 0, 1, and 10. The Intel
Technology feature provides RAID modes 0, 1, 10, and 5.
Note: For help with navigating the BIOS Setup utility, see the Intel
Technical Product Specification.
For information on how to configure RAID, refer to the RAID software user's guide at:
Embedded Server RAID Technology II or Intel® Matrix Storage
Hardware Requirements
To avoid integration difficulties and possible board damage, your system must meet the
following requirements outlined. For a list of qualified components, see the links under
“Additional Information and Software”
®
Embedded Server RAID
®
Server Board S3420GP
®
Matrix Storage
Intel® Server Board S3420GP User Guide25
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