Intel Corporation
5200 N.E. Elam Young Parkway
Hillsboro, OR 97124-6497
Intel Corporation assumes no responsibility for errors or omissions in this guide. Nor
does Intel make any commitment to update the information contained herein.
*
Other product and corporate names may be trademarks of other companies and are
used only for explanation and to the owners’ benefit, without intent to infringe.
Second editionApril 1997647679-002
Where to go for more information
Intel Fast Ethernet Networking Solutions
Intel offers a complete line of Fast Ethernet
products, including adapters, hubs, switches, and
management software. For more information, data
sheets, white papers, or demos, visit our networking
website:
http://www.intel.com/network
README files
Readme
Readme
Files
Files
World Wide Web and Online Services
For detailed information about the adapter, see the
README files. To view them, insert the Intel
Configuration and Drivers disk in a floppy drive,
switch to that drive, and type
SETUP /README E
Topics include:
• Installing adapter drivers
• Latest news and general adapter information
• Hardware specifications and cabling information
• Adapter installation and special configurations
• Running diagnostics
You can use your modem or Inter net connection to
download drivers, troubleshooting tips, and more.
(When downloading new drivers, make sure the
archive is for the PRO/10+ PCI adapter (not
PRO/10 PCI). Online services include:
• Wor ld Wide Web
• Internet FTP server
• Intel BBS
See the inside back cover for details.
Late Breaking News
This printed document provides useful information
about adapter compatibility and gives special
installation release notes. Look for the
News
Late Breaking
document in your shipping container.
1
Put the Adapter in the Computer
1Turn off the computer and unplug the power cord. Then r emove its cover.
Warning: Turn off and unplug power to the computer before
removing its cover. Failure to do so could shock you and may
damage the adapter or computer.
2Remove the cover bracket from a PCI busmaster adapter slot. In most
computers, all PCI slots are busmaster-enabled. If you have config-
uration problems, see your computer’s documentation to determine if the
PCI slots are busmaster-enabled .
PCI slot
PC-2612
3Push the adapter in the slot until it’s seated firmly. Then, secure the
adapter bracket with a screw.
4See page 12 for specific instructions on installing multiple adapters.
5Replace the computer cover and plug in the power cord.
2
Connect the Network Cable
1Examine the three diagrams on this page. Connect a single network cable
to the PRO/10+ PCI adapter as shown in one of the diagrams in the chart
below. Note that your adapter may have a single TPE connector, or all
three types shown here. Read the notes for the type of connector you use.
2To configure the adapter, continue with the procedures specific to your
operating system on pages 4 through 11.
10BASE-T Wiring
Twisted Pair Ethernet (TPE).
Use Category 3, 4, or 5 cable and
RJ-45 connector for this adapter.
10BASE2 Wiring
10BASE5 Wiring
Thin Ethernet (BNC). Use a Tconnector attached to an RG-58
cable as sh own. Turn barrel
clockwise to secure. Do not
remove the attached cables from
the T-connector if the network is
running. If your connection is the
last one on the network, attach a 50
ohm termination plug to one side
of the T-connector.
Attachment Unit Interface
(AUI). Use a DB-15 Ethernet
connector. Secure the connector to
the adapter with screws or a clip.
3
DOS and Windows 3.1 Setup for
NetWare Clients
Important Note:
Windows 95 users and Windows NT users do not need to run
Setup. Skip the procedure on this page and go directly to
page 6 for Windows 95 or page 9 for Windows NT.
Automatic configuration
1
PCI computers automatically detect and configure PCI-compliant adapters
while booting. The PRO/10+ PCI adapter IRQ level and I/O address are
automatically set by the BIOS each time you start your computer.
Start your computer to automatically configure the adapter. Configuration is
complete when the DOS prompt appears. You can now continue with the
optional procedure below.
If your computer displays an error while booting, your PCI computer may
require additional steps to configure a PCI adapter. See the PCI installationtips section on page 18 for more information if you get an err or.
Test the adapter and install network drivers
2
Although not required for operation, it’s a good idea to run diagnostic tests
every time you install an adapter. Intel’s Setup program lets you test the
adapter to see if there are any problems with the adapter hardware, the
cabling, or the network connection.
In addition, Setup can automatically install NetWare client drivers for you or
display a README file with installation instructions for other NOS drivers.
1If your computer already has network drivers installed, restart the
computer without loading them. If the drivers are loaded from the
AUTOEXEC.BAT file, add REM in front of each line that loads a driver.
Or, with DOS 6.x or later press 5 at boot time to bypass the lines.
2Insert the Intel Configuration and Drivers disk in a floppy drive, switch
to that drive, and at the DOS prompt, type
SETUPE
3If you have more than one Intel PRO series PCI adapter in your
computer, an adapter selection menu appears on the screen. Select the
adapter you want by noting the Ethernet address. See page 12 for more
information on multiple adapters.
4
4Select Automatic setup from the Main menu. Then follow the
instructions on the screen. (If you want to test the adapter with a
responder on the network, see the procedure on the next page before
continuing.)
Setup displays the adapter’s configuration, then runs a series of
diagnostic tests that makes sure the adapter and network are functioning
properly. If Setup finds a problem, it displays the results and some
possible solutions.
5When Setup finishes the tests, the Install network drivers screen appears.
6Select the driver you want to install.
Setup can install a NetWare client driver for you. If you’re installing
other drivers, Setup displays a README file with installation
instructions.
To test the adapter with a responder on the network
Setup can test the adapter more thoroughly if you have a responder on the
network while running the tests.
1Go to a computer on the network with any EtherExpress adapter installed
(except EtherExpress 32 or EtherExpress 16 MCA).
2Run the appropriate configuration program (SETUP, SOFTSET2,
E100DIAG, or FL32DIAG) for that adapter and set up the adapter as a
responder.
3Return to the computer with the new adapter. Run Setup and test the
adapter.
Troubleshooting
!
If you can’t connect to a server or you get an error while trying to connect, try
the suggestions here first then turn to page 15.
•Make sure you’re using the drivers that come with this adapter. The
driver filename contains the letter B (for example, E100BODI.COM).
•If you’re replacing an existing adapter, make sure the LINK statements
in your NET.CFG are correct for the new adapter. For example, the link
statement for a NetWare client should be:
LINK DRIVER E100BODI
•Verify FRAME type in your NET.CFG file matches your server.
•If setting up a server, check your LOAD and BIND statements.
•Make sure the PCI slots are busmaster-enabled (see page 18).
•Make sure the hub port is configured for the same duplex mode as the
adapter. See page 12 for more information on full duplex.
•Make sure the network cable is securely attached to both the adapter and
hub port and the adapter LNK light is on (TPE only).
•Test the adapter (see page 4).
•Check the README files (see page 1 for instructions).
5
Windows 95
1
Automatic Configuration
PCI computers automatically detect and configure PCI-compliant adapters
while booting. The PRO/10+ PCI adapter IRQ level and I/O address are
automatically set by the BIOS each time you start your computer.
Start your computer to automatically configure the adapter. Configuration is
complete when Windows 95 starts.
If your computer displays an error while booting, it may require additional
steps to configure. See the PCI installation tips section on page 18 for more
information.
2
Install Network Drivers from Diskette
Have your Windows 95 installation CD-ROM or disks available, as Windows
95 prompts for them when you install the new adapter.
1After you put the adapter in the computer, start Windows 95.
The New Hardware Found dialog box appears. If this box does not
appear and Windows 95 starts normally, you may need to manually add
the adapter. See page 7.
2Click “Driver from disk provided by hardware manufacturer,” then c lick
OK. The Install From Disk dialog box appears.
3Insert the Intel Configuration and Drivers disk.
4Specify A:\ (or B:\) as the path, then click OK.
5Follow prompts for any Windows 95 installation disks and restart when
prompted. (If you installed from CD-ROM, the installation files are
typically located at D:\Win95, where D is your CD-ROM drive.)
After restarting Windows 95, you should be able to connect to your network
by double-clicking the Networ k Neighboorhood icon.
Install PROSet Software
PROSet is an enhanced Intel utility that you can use to easily configure and
test your adapter in Windows 95. PROSet also displays the computer
resources that were assigned to each PRO adapter installed. To install
PROSet:
1Insert the Intel Configuration and Drivers disk.
2From My Computer or the Windows Explorer, double-click the 3½
Floppy disk icon.
3Click the “PROSet” icon or filename and click the right mouse button.
From the menu that appears, click Install.
4The PROSet files are copied to your hard disk.
6
5Start PROSet by double-clicking on the Intel PROSet icon in the
Control Panel:
6The PROSet software examines your computer and displays the window
shown here.
7Click OK to exit PROSet and return to Windows 95.
Manually Adding an Adapter
If the New Hardware Found dialog box does not appear at startup and you
cannot connect to the network, check the Device Manager list to see if the
new adapter is present. If it is not, use the following procedure.
1From the Control Panel, double click the System icon.
2Click the Device Manager tab in the window that appears.
3Double-click Other Devices (question mark icon) in the list area.
4Double-click PCI Ethernet Controller.
5Click the Driver tab, then clic k Change Driver.
6Select Network Adapters and click OK.
7Click Have Disk from the window that appears. Insert the Intel
Configuration and Drivers Disk and click OK.
8Follow any prompts for Windows 95 installation disks and restart when
prompted.
Troubleshooting
!
If you can’t connect to a server or if Windows 95 reports an error after you
double-click Network Neighborhood, try the suggestions here first, then turn
to page 15 if necessary.
7
•Make sure you’re using the drivers that are on the drivers diskette that
ships with this adapter.
•Make sure the driver is loaded and the protocols are bound. Check the
Device Properties list for trouble indicators (an X or ! symbol).
•Test the adapter. Star t PROSet and click Test to run diagnostics.
•Check with your LAN administrator — you may need to install
supplemental networking software.
8
Windows NT Server or Workstation
1
Automatic configuration
PCI computers automatically detect and configure PCI-compliant adapters
while booting. The PRO/10+ PCI adapter IRQ level and I/O address are
automatically set by the BIOS each time you start your computer.
Start your computer to automatically configure the adapter. Configuration is
complete when Windows NT starts or the DOS prompt appears.
If your computer displays an error while booting, it may require additional
steps to configure . See the PCI Installation Tips section on pag e 18 for
more information.
Install network drivers - Windows NT Version 4.0 only
2
After putting the adapter in the computer and starting Windows NT, you need
to install the Intel drivers. Have the Windows NT CD-ROM disk available for
this procedure.
NOTE:
1Double-click the Network icon in the Control Panel.
2Click the Adapters tab in the window that appears.
3Click Add. A list of adapter appears.
4Select the “Intel EtherExpress PRO/10+ PCI Adapter” and click OK. The
required Intel drivers and the Intel PROSet utility are installed. PROSet
displays the following window.
If you are installing Windows NT 4.0 at this time, click the Start
Search button when the network adapter installation window
appears. This allows NT to auto-detect the adapter. You may then
skip steps 1 - 4 below.
PROSet is an enhanced utility that you can use to easil y configure and
9
test your adapter in Windows NT. PROSet also displays the computer
resources that were assigned to each PRO adapter installed.
5Click OK in the main PROSet window to return to Windows NT.
6The Intel adapter now appears on the list in the Network window. Click
Close to finish.
7Restart Windows N T when prompted.
To install multiple adapters, repeat this procedure for each new adapter. See
page 12 for specific information.
To run the PROSet software at any time, double-click the Intel
PROSet icon in the Control Panel or click the Adapter Properties
button.
Install network drivers - Windows NT Version 3.51 only.
After putting the adapter in the computer and starting Windows NT, you need
to install the Intel drivers and test the adapter.
1Double-click the Network icon in the Control Panel.
2Click Add Adapter.
3When the list of adapters appears, scroll to the end of the list and select
<Other> Requires disk from manufacturer .
4Insert the Intel Configuration and Drivers disk in the A: drive and click
OK. Drivers and the Intel PROSet utility are installed and PROSet starts.
PROSet is an enhanced utility that you can use to easily configure and
test your adapter in Windows NT. PROSet also displays the computer
resources that were assigned to each PRO adapter installed. The PROSet
main window is shown on the preceding page.
5Click OK in the PROSet main window to return to Windows NT.
6Click OK in the Network Settings dialog box and remove the installation
disk. When prompted, restart Windows NT.
10
To install multiple adapters, repeat this procedure for each new adapter.
See page 12 for specific information.
To run the PROSet software at any time, double-click the Intel
PROSet icon in the Control Panel.
Troubleshooting
If Windows NT reports an error or you can’t connect to the network, try the
suggestions here first, then turn to page 15 if necessary.
•Make sure you’re using the drivers for this adapter. Drivers are located
on the Windows NT CD-ROM or on the Intel Configuration and
Drivers disk ver sion 2.5 or later.
•Make sure the driver is loaded and the protocols are bound. Check the
Network Bindings dialog box in Windows NT.
•Check the Windows NT Event Viewer for error message s .
•If you are attaching to a NetWare network, check your frame type and
verify that NetWare client software has been installed.
•Test the adapter with PROSet. After installing the adapter you can run
PROSet from your hard disk. To do this, double-click the Intel PROSet
icon in the Control Panel. Click Test to run diagnostics. For additional
information, click Help in the PROSet window.
•Check with your LAN administrator — you may need to install
supplemental networking software.
NetWare Ser ver, Client 32, UNIX, OS/2,
Banyan, and Other Operating Systems
For these, refer to our online documents. On a DOS computer, view the
appropriate README file for infor mation on installing your network driver.
Readme
Readme
Files
Files
Look through the selection called “Installing EtherExpress PRO/10+ PCI
Adapter Drivers” for the operating system you need.
To view the README files, insert the Intel Configuration
and Drivers disk into a drive, switch to that drive, and type:
SETUP /README E
11
Installing Multiple Adapters
All users: The adapter’s 12-digit, hexadecimal Ethernet addr ess is on a
sticker near the edge of the adapter. The Ethernet address is sometimes called
the node address or the MAC address. Note that the PCI slot number may not
correspond with the physical connector in your computer.
NetWare users: The server driver s use the PCI slot number to identify each
installed adapter. You can correla te the PCI slot number to the adapter by
using the Ethernet address that is printed on a label on the adapter. Run Setup
from the Intel disk to view the Ethernet address and slot number for each
installed adapter. For more information, see the README files. NetWar e 4.11
server installations use unique slot numbers that are assigned during sever
setup.
Windows NT and Windows 95 users: Repeat the configur ation procedure
for each adapter you want to install (add only one adapter at a time). While
PROSet can detect all the PRO/10+ PCI adapters in your computer, you still
need to perform the configuration process on each adapter. In Windows NT,
be sure to click the Show all PRO Adapters box in the Configuration window.
See the README file for more information.
Select Duplex Mode (optional)
12
Duplexing is a performance option that lets you choose how the adapter sends
and receives data p ackets over the network. There are tw o duplex modes
available when using the TPE connector:
•Full duplex (requires a full duplex switching hub). The adapter sends
and receives packets at the same time, increasing adapter performance
capability.
•Half duplex. The adapter performs one operation at a time; it either
sends or receives. Half duplex is the adapter default mode.
Configuring for Full Duplex
You need to manually configure the PRO/10+ PCI adapter f or full duplex
support. Configuration is specific to the driver you’re loading for your
network operating system (NOS), as shown in the following sections. Check
the README files for your operating system. Most of these contain
examples of how to modify configuration files (if necessary).
To set up the duplex mode, refer to the section below that cor responds to
your operating system.
NOTE:
Adapter performance may suffer or your adapter may not operate if
your hub does not support full duplex and you configure the adapter
to full duplex. Leave the adapter on half duplex if you are not sure
what type of hub you are connected to.
DOS ODI, NDIS 2.01 Clients
Edit the NET.CFG or PROTOCOL.INI file. Add to Link Driver section:
FORCEDUPLEX 2
NetWare server
In AUTOEXEC.NCF, Load E100B.LAN and add the following statement
(you must include the equal sign for servers):
FORCEDUPLEX=2
For more infor mation, see the README file for NetWare servers.
Windows NT
While running Windows NT:
1From the Control Panel, double-click the Intel PROSet icon.
2PROSet examines your system and displays the Adapter Setup
window.
If you have multiple adapters , click the “Show All Adapters” box
and then select the adapter you are configuring (you can identify it
by its Ethernet address). Each adapter must be configured
separately. See page 12, Installing Multiple Adapters, for more
information.
3From the window that appears, click Change.
4From the Adapter Setup window, click the menu for Network Speed.
5Click the menu for Duplex Mode
6Click Full.
7Click OK when finished.
8Click Restart Windows NT.
13
Windows 95
While running Windows 95:
1From the Control Panel, double-click the Intel PROSet icon.
2PROSet examines your system and displays the Adapter Setup
window. If you have multiple adapters, click the adapter you ar e
configuring (you can identify it by its Ethernet address). Each
adapter must be configured separately. See page 12, InstallingMultiple Adapters, for more inf ormation.
3From the window that appears, click Change.
4From the Adapter Setup window, click the menu for Networ k
Speed.
5Click the menu for Duplex Mode
6Click Full.
7Click OK when finished.
8Click OK t o restart Windows 95.
Other operating systems
See the Adapter Installation and Special Configurations README file. See
page 1 for instructions on viewing README files.
“Push” Installation for Windows 95
14
If you are a LAN Administrator setting up server-based push installation of
Windows 95 as defined in Microsoft Windows 95 Resource Kit, additional
steps are required for this adapter. Refer to the Windows 95 README file
under the Microsoft section of Installing EtherExpress PRO/10+ PCIadapter drivers. Or, download the 100BPUSH.EXE file archive from Intel’s
customer support web site, http://support.intel.com.
Troubleshooting
LNK
ACT
PC-3388
If the adapter can’t connect to the network
• Make sure the cable is installed properly
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable. If using thin Ethernet,
make sure BNC segments are properly terminated (see page 3).
If you’re directly connecting two computers (no hub), use a crossover cable.
Some hubs may also require a crossover cable (see your hub documentation).
See the Cabling README file for more infor mation on crossover cables.
• Check the LED lights on the adapter
The EtherExpress PRO/10+ PCI adapter has two diagnostic LEDs above the
cable connectors. These lights help indicate if there’s a problem with the
connector, cable, or hub.
Link LED. See table on
page 16 for
indications.
Activity LED. See
table on page 16 for
indications.
Cable connectors. Your
PRO/10+ PCI adapter
may have a single TPE
connector or all types
shown here. Each
connector supports the
IEEE Ethernet standard.
TPE
AUI
BNC
15
LEDIndicationMeaning
LNKOnThe adapter and hub are receiving power;
the 10 Base-T cable connection between
the hub and adapter is good. (LED is not
functional on BNC or AUI connections.)
OffThe adapter and hub are not receiving
power; the cable connection between the
hub and adapter is faulty; or you have a
driver configuration problem.
ACTOn orThe adapter is sending or receiving
Flashingnetwork data. The frequency of the flashes
varies with the amount of network traffic.
OffThe adapter is not sending or receiving
network data.
• Make sure you’re using the correct drivers
Make sure you’re using the drivers that come with this adapter. The driver
filename contains the letter B (for example, E100B.DOS). Drivers with E10P
support previous versions of the EtherExpress PRO/10 PCI adapter and do not
support this version of the adapter.
• Make sure the hub port and the adapter have the same duplex
setting
If you configured the adapter for full duplex, make sure the hub port is also
configured for full duplex. Setting the wrong duplex mode can degrade
performance or result in lost connections.
• Test the adapter
Test the adapter by running Intel diagnostics. For DOS or Windows 3.1
computers, run Setup on the Intel Configuration and Drivers disk. For
Windows NT and Windows 95 run Intel PROSet by double-clicking the Intel
PROSet Icon in the Control Panel. Click Help from the main PROSet
window to g et complete diagnostics information and instructions.
Common problems and solutions
SETUP.EXE reports the adapter is “Not enabled by BIOS.”
• The PCI BIOS isn’t configur ing the adapter correctly. Try the PCI
installation tips on page 18.
16
The computer hangs when the drivers are loaded.
• Change the PCI BIOS interrupt settings. See the next page for PCI
installation tips.
• If you are using EMM386, it must be version 4.49 or newer (this version
ships with MS-DOS 6.22).
• Be sure you’re using the latest drivers. Check Intel’s web site for driver
updates to the disk.
Diagnostics pass, but the connection fails.
• Make sure the network cable is securely attached.
• Make sure you specify the correct frame type in your NET.CFG file.
• Make sure the duplex mode setting on the adapter matches the setting on
the hub.
The LNK LED doesn’t light.
• Make sure you’ve loaded the network drivers.
• Check all connections at the adapter and the hub.
• Try another port on the hub.
• Make sure the duplex mode setting on the adapter matches the setting on
the hub.
• Make sure you have the correct type of cable between the adapter and the
hub. Some hubs require a crossove r cable while others require a straightthrough cable. See the Cabling README file for m ore information on
cabling.
The ACT LED doesn’t light.
• Make sure you’ve loaded the correct network drivers.
• Network may be idle. Try accessing a server.
• The adapter isn’t transmitting or receiving data. Try another adapter.
The adapter stopped working when another adapter was added to the
computer.
• Make sure the cable is connected to the PRO/10+ PCI adapter.
• Make sure your PCI BIOS is current. See page 18 for PCI installa tion
tips.
• Make sure the other adapter supports shared inter rupts. Also, make sure
your operating system supports shared interrupts — OS/2* doesn’t.
• Try reseating the newest adapter.
The adapter stopped working without apparent cause.
• Try reseating the adapter first, then try a different slot if necessar y.
• The network driver files may be corrupt or deleted. Delete and then
reinstall the drivers.
• Try a different PRO/10+ PCI adapter.
• Run the diagnostics.
• Check the ‘Top Problems’ document on the world wide w eb. (See the
inside back cover.)
17
Technical information
PCI installation tips
PCI computers are designed to automatically configure add-in cards each time
the computer starts. Your PCI computer sets the I/O address and IRQ level for
your Intel network adapter when the computer starts. These values cannot be
changed by Intel adapter software. If you experience a problem when the
computer starts, additional configuration steps may be required.
On these computers, manual configuration is possible through the computer’s
PCI BIOS setup utility. Refer to your computer’s documentation. You may
need to verify or change some BIOS settings.
Some common PCI solutions are listed here.
•Busmaster enabled slots. On some computers, all slots are not
busmaster enabled by default. Check your BIOS PCI bus setting. It will
set to either Busmaster or Non-busmastered. Choose Busmaster.
•Reserve interrupts (IRQs) and/or memory addresses for ISA
adapters. This prevents PCI cards from trying to use the same settings
ISA cards are using. Check your PCI BIOS setup program. There may be
IRQ options such as ‘Enable for ISA,’ ‘Reserve for ISA,’ or ‘Disable for
PCI.’ This option is sometimes in the Plug and Play area of the BIOS
setup.
•Enable the PCI slot. In some PCI computers, you must use the PCI
BIOS setup program to enable the PCI slot. This is especially common in
PCI computers with the Phoenix BIOS.
•Update your PCI BIOS. An upda ted PCI system BIOS can correct some
PCI configuration problems. Call your computer manufacturer to see if
an updated BIOS version is available for your computer. Phone numbers
for the top PCI computer manufacturers are listed in the PCI Installation
README file on the Intel Configuration and Drivers disk.
•Configure the slot for level-triggered interrupts. The slot the adapter
is using must be configured for level-triggered interrupts rather than
edge-triggered interrupts. Check your PCI BIOS Setup program.
18
Here are some example PCI BIOS setup program parameters:
The exact wording of these parameters varies with differ ent computers .
Slot where the adapter is installed
Choose an IRQ from the list
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19
Limited lifetime hardware warranty
Intel warrants to the original owner that the hardware product
delivered in this package will be free from defects in material
and workmanship. This warranty does not cover the product if it
is damaged in the process of being installed or improperly used.
THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER
WARRANTY, WHETHER EXPRESS, IMPLIED OR
ST ATUTORY, INCLUDING BUT N OT LIMITED TO ANY
W ARRANTY OF MERCHANTABILITY, FITNESS FOR A
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PROPOSAL, SPECIFICA TION, OR SAMPLE.
This warranty does not cover replacement of adapter products
damaged by abuse, accident, misuse, neglect, alteration, repair,
disaster, improper installation, or improper testing. If the
product is found to be defective, Intel, at its option, will replace
or repair the product at no charge except as set forth below, or
refund your purchase price provided that you deliver the product
along with a Return Material Authorization (RMA) number (see
below), along with proof of purchase (if not registered), either to
the dealer from whom you purchased it or to Intel with an
explanation of any deficiency. If you ship the product, you must
assume the risk of damage or loss in transit. You must use the
original container (or the equivalent) and pay the shipping
charge.
Intel may replace or repair the adapter product with either new
or reconditioned parts, and any part or product replaced
becomes Intel’s property. Repaired or replaced products will be
returned at the same revision level as received or higher, at
Intel’s option. Intel reserves the right to replace discontin u ed
product with an equivalent current generation pr oduct.
Returning a defective product
From North America:
Before r eturning any product, contact Intel Customer Support
and obtain a Return Material Authorization (RMA) number by
calling +1 916 377-7000.
If the Customer Support Group verifies that the product is
defective, the y will have the RMA department issue you an
RMA number to place on the outer package of the product. Intel
cannot accept any product without an RMA number on the
package.
All other locations:
Return the product to the place of purchase for a refund or
replacement.
INTEL ADAPTER MONEY-BACK GUARANTEE (North
America Only)
Intel wants you to be completely satisfied with the Intel ada pter
product that you have purchased. Any time within ninety (90)
days of purchase, you may return your Intel adapter to the
original place of purchase for a full refund of the purchase price
from your dealer. Resellers and Distributors, respectively,
accepting returns and refunding money back to their customers
may return Intel adapters to their original place of purchase.
Intel guarantees that it will accept r eturns under this policy and
refund the original purchase price to customers purchasing
directly from Intel.
Limitation of liability and remedies
INTEL SHALL HAVE NO LIABILITY FOR ANY INDIRECT,
SPECULATIVE, CONSEQ UENTIAL, INCIDENTAL,
PUNITIVE OR SPECIAL DA MA GES ARISING FROM THE
USE OF OR INABILITY TO USE THIS PRODUCT
INCLUDING, WITHOUT LIMITATION, LOSS OF USE,
BUSINESS INTERRUPTIONS, LOSS OF PROFITS, AND
LOSS OF GOODWILL, WHETHER ANY SUCH DAMAGES
ARISE OUT OF CONTRACT NEGLIGENCE, TORT, OR
UNDER ANY W ARRANTY, IRRESPECTIVE OF WHETHER
INTEL HAS ADVANCE NOTICE OF THE POSSIBILITY OF
ANY SUCH DAMAGES. NO TWITHSTANDING THE
FOREGOING, INTEL ’S TOTAL LIABILITY FOR ALL
CLAIMS UNDER THIS AGREEMENT SHALL NOT EXCEED
20
THE PRICE PAID FOR THE PRODUCT. THESE LIMITATIONS
ON POTENTIAL LIABILITIES WERE AN ESSENTIAL
ELEMENT IN SETTING THE PRODUCT PRICE. INTEL
NEITHER ASSUMES NOR AUTHORIZES ANYONE TO
ASSUME FOR IT ANY O THER LIABILITIES .
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitations may not
apply to you.
Software provided with the hardware product is not covered
under the hardware warranty described above. See the applicable
softwa re license agreement which shipped with the adapter
product for details on any software warranty.
April 28, 1994
FCC compliance statement
This product has been tested and found to comply with the limits
for a Class B computing device pursuant to P a rt 15 of the FCC
rules.These limits are designed to provide reasonable protection
against harmful interference in a residential installation. Installed
correct ly, it pro b ably will not interfere with radio or TV
reception. However, we do not guarantee the a bsence of
interference.
This product generates and uses energy of about the same
frequency as radio and TV broadcasts. Installed incorrectly, it
may interfere with reception of radio and TV broadcasts.
If you suspect this product is causing interference, turn your
computer on and off while the radio or TV is showing
interference. If the interference disappears when you turn the
computer off and reappears when you turn the computer on,
something in the computer is causing interference.
To reduce interference, try these suggestions:
• Change the direction of the radio or TV antenna.
• Move the computer, radio or TV. For example, if the computer
is to the right of the TV, move it to the left of the TV. Or move
them farther apart.
• Plug the computer into a different electrical outlet than the
radio or TV.
• Ensure that all expansion slots (on the back or side of the
computer) are covered. Also ensure that all metal retaining
brackets are tightly attached to the computer.
NOTE: This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that
may cause undesired operation.
CAUTION: If the device is changed or modified without
permission from Intel, the user may void his or her authority to
operate the equipment.
Canadian compliance
(Industry Canada)
When tested in at least one intended host:
This digital apparatus does not exceed the Class A limits for
radio noise emissions from digital apparatus set out in the
interference-causing equipment standard entitled “Digital
Apparatus”, ICES-003 of the Canadian Department of
Communications.
Cet appareil numérique respecte les limites bruits
radioélectriques applicables aux appareils numériques de Class A
prescrites dans la norme sur le matériel brouilleur: “Appareils
Numériques”, NMB-003 édictée par le Ministre Canadien des
Communications.
Manufacturer declaration
This certifies that the Intel EtherExpress PRO/100 Server Adapter
complies with the EU Directive 89/33/EEC, using the EMC
standards EN55022 (Class A) and EN50082-1. This product also
meets or exceeds EN 60950 (TUV) requirements. This product
has been tested and ve rified to meet CISPR 22 Class A
requirements.
Intel Corp., Mailstop JF3-333 Hillsboro, OR 97124-6497 USA
Intel Automated Customer Support
You can reach Intel’s automated support services 24 hours a day, every day at no charge. The services
contain the most up-to-date information about Intel products. You can access installation instructions,
troubleshooting information, and general product information.
Intel HelpWorld Wide Web &Intel Bulletin Board
FilesInternet FTPService (BBS)
View the onlineAccess Intel’s World Wide WebUse Intel’s BBS. Dial
README files forhome page or downloadin by modem at 8-N-1,
detailed information.information using anonymous FTP. and up to 14.4 Kbps.
Troubleshooting
Software updates
Installation notes
Product information
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How to access:See page 1 in thisSee web addresses below.US and Canada:
Other support services: You can purchase a range of support services, including 24 hour support, per
incident support, on-site service, and software and hardware maintenance agreements. For details about
the Intel Support Service options, download document 8549 from one of the automated services.
Worldwide access: Intel has technical support centers worldwide. Many of the centers are staffed by
technicians who speak the local languages. For a list of all Intel support centers, the telephone numbers,
and the times they are open, download document 9089 from one of the automated services.
If you don’t have access to automated services, contact your local dealer or distributor.
Or call +1-916-377-7000 from 07:00 to 17:00 Monday - Friday, U.S. Pacific Time.
04/02/97
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