This publication is protected by copyright and all rights are reserved. No part of it may be reproduced o
transmitted by any means or in any form, without prior consent in writing from Gateway 2000.
The information in this manual has been carefully checked and is believed to be accurate. However, changes
are made periodically. These changes are incorporated in newer publication editions. Gateway 2000 may improve
and/or change products described in this publication at any time. Due to continuing system improvements,
Gateway 2000 is not responsible for inaccurate information which may appear in this manual. For the latest product
updates, consult the Gateway 2000 web site at
direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission
in this manual, even if advised of the possibility of such damages.
In the interest of continued product development, Gateway 2000 reserves the right to make improvements in
this manual and the products it describes at any time, without notices or obligation.
Trademark Acknowledgments
AnyKey, black-and-white spot design, CrystalScan, Destination, EZ Pad, EZ Point, Field Mouse, Solo, TelePath,
Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are registered trademarks and
G AT E WAY, Ga t e w a y P r o f i l e , G a t e w a y S o l o , g r e e n s ty l i z e d G ATE WAY, g r e e n s t y l i z e d G a te w ay l o g o , a n d t h e
black-and-white spotted box logo are trademarks of Gateway 2000, Inc. Intel, Intel Inside logo, and Pentium are
registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are
trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are
used for identification purposes only, and may be the trademarks or registered trademarks of their respective
companies.
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced o
transmitted by any means or in any form, without prior consent in writing from ALR.
The information in this manual has been carefully checked and is believed to be accurate. However, changes
are made periodically. These changes are incorporated in newer publication editions. ALR may improve and/or
change products described in this publication at any time. Due to continuing system improvements, ALR is not
responsible for inaccurate information which may appear in this manual. For the latest product updates, consult
the ALR web site at
or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility
of such damages.
In the interest of continued product development, ALR reserves the right to make improvements in this manual
and the products it describes at any time, without notices or obligation.
www.alr.com
. In no event will ALR be liable for direct, indirect, special, exemplary, incidental,
Trademark Acknowledgments
ALR is a registered trademark of Advanced Logic Research, Inc. All other product names mentioned herein are
used for identification purposes only, and may be the trademarks or registered trademarks of their respective
companies.
Throughout this manual, you will see the following conventions:
ConventionDescription
E
NTER
C
TRL+ALT+DEL
Setup
User’s Guide
Important
Caution
Warning
Keyboard key names are printed in small capitals.
A plus sign means to press the keys at the same time.
Commands to be entered, options to select, and messages that
appear on your monitor are printed in bold.
Names of publications are printed in italic.
A note labeled important informs you of special
circumstances.
A caution warns you of possible damage to equipment or
loss of data.
A warning indicates the possibility of personal injury.
Conventions used in this manual
v
Page 9
Safety instructions
Observe the following safety instructions when using your system:
Warning
Follow all instructions marked on the system and in the documentation.
■
When the computer is turned off, a small amount of electrical current
■
Do not attempt to service the system yourself except as
explained elsewhere in the system documentation. Adjust
only those controls covered in the instructions.
Opening or removing covers marked “Do Not Remove”
may expose you to dangerous electrical voltages or other
risks. Refer all servicing of those compartments to
qualified service personnel.
still runs through the computer. Always unplug the computer from the
electrical outlet before cleaning the system or removing the computer
cover.
Do not use this product near water or a heat source, such as a radiator
■
or heat register.
Do not spill anything on or into the system. The best way to avoid spills
■
is to avoid eating and drinking near your system.
Make sure you set up the system on a stable work surface.
■
Openings in the computer case are provided for ventilation. Do not block
■
or cover these openings. Make sure you provide adequate space (at least
12 inches) around the system for ventilation when you set up your work
area. Never insert objects of any kind into the computer ventilation slots.
■
■
■
■
vi
Preface
Use the voltage setting for your location. The voltage selector switch is
set at the factory to the correct voltage.
This system is equipped with a 3-wire power cord to ensure that the
product is properly grounded when in use. The plug will only fit into a
grounding-type outlet. If you are unable to insert the plug into an outlet,
contact an electrician to install the appropriate outlet.
Do not walk on the power cord or allow anything to rest on it.
If you use an extension cord with this system, make sure the total ampere
ratings on the products plugged into the extension cord do not exceed
the extension cord ampere rating. Also, the total ampere requirements
for all products plugged into the wall outlet must not exceed 15 amperes.
Page 10
There is a danger of explosion if the CMOS (complementary metal-oxide
■
semiconductor) battery is replaced incorrectly. Follow the instructions in
this manual for replacing the battery. Replace the battery with the same
or equivalent type recommended by the manufacturer. Dispose of used
batteries according to the manufacturer’s instructions.
Unplug the system from the wall outlet and refer servicing to qualifie
■
personnel if:
■
The power cord or plug is damaged.
■
Liquid has been spilled into the system.
■
The system does not operate properly when the operating
instructions are followed.
■
The system was dropped or the cabinet is damaged.
■
The system’s performance changes.
Getting additional information
Log on to the Gateway Support Center at www.gateway.com/support to find
information about your system or other Gateway products. Some types of
information you can access are:
Hardware driver and software application updates
■
Technical tips
■
Service agreement informatio
■
Technical documents and component information
■
Frequently asked questions (FAQ)
■
Documentation for peripherals or optional components
■
Online access to technical support
■
Getting additional information
vii
Page 11
viii
Preface
Page 12
System
Features
Standard features
The following features are standard in your computer:
Intel® Celeron™ processor.
■
Desktop to tower conversion.
■
Two DIMM sockets that support up to 512 megabytes (MB) of
■
Synchronous Dynamic Random Access Memory (SDRAM).
128K integrated L2 cache.
■
Integrated Heceta IV Hardware Management Application Specifi
■
Integrated Circuit (ASIC).
Intel 810 chipset.
■
One 3.5-inch diskette drive, one CD-ROM drive, and one hard drive.
array) port, audio line-in and line-out jacks, and two Universal Serial Bus
(USB) ports.
1
10/100 megabits per second Ethernet network support.
■
Standard features
1
Page 13
Front panel
Diskette
drive
Diskette
eject button
CD-RO
drive
CD-ROM
eject button
and hard
drive
activity
LED
Power
button
Reset buttonCD-ROM
Power
LED
CD-ROM drive accepts data or audio CDs.
CD-ROM eject button ejects a CD from the CD-ROM drive.
Diskette drive writes to and reads from 3.5-inch, 1.44-MB diskettes.
Diskette eject button ejects diskettes from the diskette drive.
Power button turns the computer on and off.
Power LED lights when the computer is turned on. The green light means
your computer is using full power. The amber light means your computer is
in reduced-power mode.
Reset button restarts a computer that is non-responsive. If you press the reset
button and the computer still does not respond, press the power button for
more than 4 seconds to turn off the computer.
2
System Features
Page 14
Rear panel
Power
connector
Voltage
selector switch
Keyboard
port
Line
in
Line
out
Mouse
port
USB
ports
Kensington
lock slot
RJ-45 LAN
connector
Parallel
(printer) port
Serial
Video
port
port
Line-in and line-out audio jacks connect audio devices such as speakers and
a microphone.
Kensington lock slot lets you secure your computer with a Kensington lock.
®
Keyboard port connects a Personal System/2
(PS/2) compatible keyboard.
Mouse port connects a PS/2-compatible mouse.
Parallel (printer) port connects a printer or other parallel device.
Power connector connects the computer power cord. The other end of the
power cord plugs into an AC outlet or power strip.
RJ-45 LAN connector connects the network cable.
Serial port connects serial devices.
USB ports connect external Plug-and-Play devices that are automatically
configured when they are plugged into the computer through one of these
ports. Some USB devices are keyboards and pointing devices.
Voltage selector switch sets the voltage for your area, either 115 V or 230 V.
Video port connects the monitor’s interface cable.
Rear panel
3
Page 15
Inside the computer
A
C
H
A
B
C
D
E
F
G
H
4
System Features
G
System board
Riser card
Power supply
Connector board
CD-ROM drive
Hard drive
Diskette drive
Drive tray assembly
D
F
E
Page 16
System board
F
E
D
A
I/O (input/output) connectors
A
Configuration jumper (J6C1)
B
Battery
C
DIMM slots
D
Processor
E
Processor fan connector
F
C
System board
5
Page 17
Riser card
The riser card includes a chassis intrusion switch to alert you if the computer
cover is removed. It also includes two Peripheral Component Interconnect
(PCI) slots used for connecting add-on cards.
Front of riser card
A
F
PCI slots (2)
A
Chassis intrusion switch
B
Ring in connector
C
Hard drive LED connector
D
System board connector
E
System fan connector
F
C
D
E
6
System Features
Page 18
Back of riser card
Power supply connector
A
Electronic lock connector
B
Riser card
7
Page 19
Connector board
The connector board is mounted underneath the drive tray assembly by two
screws.
A
I
H
G
F
Diskette drive controller
A
CD-ROM drive controller
B
Riser card slot
C
C
DE
D
E
F
G
H
I
8
System Features
Hard drive controller
Power connector for hard drive and diskette drive
IDE drive (hard drive and CD-ROM drive) activity LED
Reset switch
Power switch
Power LED
Page 20
Desktop to tower conversion
You can convert your computer from a desktop to a tower configuration. Use
the plastic base included with your system to support your computer as
tower.
To convert your computer to a tower
Turn off the computer and disconnect the power cord and all cables
1
connected to the back.
Place the plastic base where you plan to keep your computer.
2
Turn your computer on its side with the front of the computer toward
3
you.
Place the computer into the plastic base, making sure the tab on the base
4
fits into the groove on the bezel.
Groove
Ta b
Reconnect the power cord and cables you disconnected.
5
Desktop to tower conversion
9
Page 21
10
System Features
Page 22
Opening and
Closing the
Case
Static electricity precautions
Static electricity can permanently damage electronic components in your
computer. When opening your computer case, always perform the following
procedure:
Caution
Wear a grounding wrist strap (available at most electronics stores).
1
Turn off the computer power.
2
Touch a bare metal surface on the back of the case to discharge any static
3
electricity.
Unplug all power cords from AC outlets.
4
Remove the computer cover.
5
Prevent electrostatic damage to your computer by following
static electricity precautions every time you open your
computer case.
2
Static electricity precautions
11
Page 23
Follow these precautions to avoid electrostatic damage to your computer
components:
Avoid static-causing surfaces such as plastic and styrofoam in your work
■
area.
Remove the parts from their antistatic bags only when you are ready to
■
use them. Do not lay parts on the outside of antistatic bags since only
the inside of the bag provides antistatic protection.
Always hold cards by their edges and their metal mounting bracket. Avoid
■
touching components on the cards and the edge connectors that connect
to expansion slots.
Never slide cards or other parts over any surface.
■
Warning
To avoid exposure to dangerous electrical voltages and
moving parts, turn off your computer and unplug the power
cord and modem cord before removing the computer
cover.
Opening the case
The components inside your computer are extremely sensitive to static
electricity. Each time you open the case, be sure to follow the precautions for
avoiding static electricity damage at the beginning of this chapter.
Important
To remove the computer cover:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem.
If your computer includes an optional thumbscrew or lock on the back
2
of the case, remove it.
Only qualified personnel should open the computer for
maintenance or troubleshooting.
Warning
12
Opening and Closing the Case
To avoid dangerous electrical voltages and moving parts,
turn off your computer and unplug the power cord and
modem cord before removing the computer cover.
Page 24
Locate the two release buttons on each side of the front bezel. Press and
3
hold in both buttons and slide the cover forward approximately 11/2
inches.
Optional lock or
thumbscrew
Release button
Bezel
Release button
Lift the cover up and off the chassis.
4
Opening the case
13
Page 25
Closing the case
Replace the cover as soon as you finish installing or removing components
so that dust and dirt do not collect inside the computer.
To replace the computer cover:
Place the cover over the chassis, approximatel y 11/2 inches from the rear
1
of the chassis.
Slide the cover towards the rear of the chassis until the side latches o
2
the front bezel lock into place.
If a thumbscrew or lock is included with your computer, replace it.
3
Reconnect all cords you disconnected.
4
14
Opening and Closing the Case
Page 26
Replacing
Drives
About replacing drives
Your computer comes with these drives:
A half-height 3.5-inch diskette drive
■
A half-height 3.5-inch IDE hard drive
■
An IDE CD-ROM drive
■
When you replace drives, keep the following in mind:
To remove and install a diskette drive, you need a Phillips screwdriver.
■
If you remove a drive, place it in an antistatic bag.
■
Before you install a drive, see the drive’s documentation for information
■
on configuring the drive, setting jumpers, and attaching cables.
If you are installing a drive that uses an add-in controller, install the
■
add-in card before you install the drive.
You may need to configure the drives you install using the BIOS Setup
■
utility. Press F1 at start up to open the BIOS Setup utility.
3
About replacing drives
15
Page 27
Replacing the diskette drive
The 3.5-inch diskette drive is attached to a drive cage with two screws. The
drive cage is secured to the chassis by a tab. You do not have to remove any
screws to take the drive cage out of the chassis.
To replace the diskette drive:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
2
static electricity precautions on page 11.
Disconnect the power and data cables from the back of the diskette drive,
3
noting the location and orientation of the cables. (You will reconnect the
cables after you install the new drive.)
Press down and hold the locking tab on the drive cage. Then pull the
4
drive cage towards the rear of the chassis and lift it out of the chassis.
16
Replacing Drives
Locking tabDiskette driv
Page 28
Remove the old drive from the drive cage:
5
Using a Phillips screwdriver, unscrew the drive from the drive cage.
a
Lift the edge of the drive and remove the drive from the drive cage.
b
Make sure the drive clears the pins on the side of the drive cage.
Diskette drive
Drive cage
Place the new drive into the drive cage:
6
Place the new drive into the drive cage. Make sure the pins on the
a
drive cage fit into the holes on the drive.
Using the screws you removed earlier, attach the drive to the drive
b
cage.
Pin
Slide the drive cage into the drive bay until the locking tab snaps into
7
place.
Connect the power and data cables, making sure the cables match the
8
original position.
Close the case. (See “Closing the case” on pag e14 for instructions.)
9
Reconnect the cords you removed, then turn on the computer.
10
Replacing the diskette drive
17
Page 29
Replacing the CD-ROM drive
The CD-ROM drive is secured to the drive bay by a tab. The tab lets you to
easily detach the drive from the drive bay without removing any screws.
Warning
The laser beam used in this CD-ROM drive can be harmful
to the eyes. Do not attempt to disassemble the CD-RO
drive.
To replace the CD-ROM drive:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
2
static electricity precautions on page 11.
Disconnect the cable from the back of the drive, noting its location and
3
orientation. (You will reconnect this cable after you install the new drive.)
Press and hold the CD-ROM drive locking tab. Then pull the drive out
4
the front of the chassis.
CD-ROM drive locking tab
CD-ROM drive
18
Replacing Drives
Page 30
Slide the new drive all the way into the bay until the locking tab snaps
5
into place.
Reconnect the drive cable, making sure the cable matches the original
6
position. (See the drive documentation for proper drive jumper settings
and cable orientation.)
Close the case. (See “Closing the case” on pag e14 for instructions.)
7
Reconnect the cords you removed, then turn on the computer.
8
Replacing the hard drive
The hard drive is secured to a drive bay located underneath the drive tray
assembly.
To replace the hard drive:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
2
static electricity precautions on page 11.
Replacing the hard drive
19
Page 31
Remove the drive tray assembly:
3
Pull the drive tray assembly tabs up and toward the front of the
a
chassis. Make sure the tabs are all the way forward. When the tabs
are all the way forward, the drive tray assembly is unlocked fro
the chassis.
Drive tray
assembly tab
Drive tray
assembly tab
Drive tray
assembly
20
Replacing Drives
Page 32
Tilt the drive tray slightly forward while lifting it up and off the
b
chassis.
Replacing the hard drive
21
Page 33
Remove the hard drive from the drive tray assembly:
4
Turn the drive tray over and locate the hard drive.
a
Pull the ring on the drive bay down and out. The locking tabs are
b
released.
Pin
Locking tab
Ring
Locking tab
Pin
c
d
Place the new drive into the drive bay:
5
a
b
c
22
Replacing Drives
While holding the ring out, lift the drive out of the bay. Make sure
that the drive clears the two pins on the bay that hold the drive
in place. Be careful not to put pressure on the cables attached to
the drive.
Disconnect the data and power cables from the back of the drive,
noting the location and orientation.
Hold the new drive above the bay and connect the data and power
cables. Make sure the cables match the original positions. (See the
drive documentation for proper drive jumper settings and cable
orientation.)
Pull the ring on the drive bay down and out and hold it.
Place the drive into the bay, making sure to align the drive correctly
with all pins on the tray. When the drive is in place, release the ring.
Page 34
Replace the drive tray assembly:
6
Turn over the drive tray assembly so the hard drive is on the
a
bottom.
Make sure the drive tray assembly tabs are pulled all the way
b
forward.
Align the pins at the front of the tray with the holes on the chassis.
c
Then set the drive tray onto the chassis.
Pin
Pin
Push the drive tray assembly tabs all the way toward the back of
d
the chassis. The drive tray is locked in place.
Close the case. (See “Closing the case” on pag e14 for instructions.) for
7
instructions.)
Reconnect the cords you removed, then turn on the computer.
8
Replacing the hard drive
23
Page 35
24
Replacing Drives
Page 36
Replacing and
Adding Other
Components
Installing memory
Your computer’s system board supports:
3.3-V, 168-pin unbuffered, Synchronous Dynamic Random Access
The system board contains two DIMM sockets. You can fill the sockets with
16-MB, 32-MB, 64-MB, 128-MB, or 256-MB DIMMs in any combination to
expand the SDRAM up to 512 MB.
If your processor has a 66-MHz front side bus (FSB), you can use 66-MHz or
100-MHz SDRAM. If your processor has a 100-MHz FSB, you should use only
100-MHz SDRAM.
No jumper settings are required for the memory size or type because the BIOS
automatically detects this information.
4
Installing memory
25
Page 37
To install DIMMs:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
2
static electricity precautions on page 11.
Remove the drive tray assembly so that you can access the DIMM sockets.
3
(See page 20 for instructions on removing the tray.)
Pull open the socket clamps on each side of the DIMM socket and lift
4
the DIMM out of the socket.
Caution
Never try to remove a DIMM without releasing the clamps.
You may break the socket, causing serious damage.
26
Replacing and Adding Other Components
Page 38
Insert the DIMM into the socket and align the two bottom notches i
5
the DIMM with the two notches in the DIMM socket.
Gently press the DIMM into the socket until the plastic socket clamps
6
on each side of the socket snap into the notches on the side of the DIMM.
Replace the drive tray. (See “Replacing the hard drive” on pag e19 for
7
instructions.)
Close the case. (See “Closing the case” on pag e14 for instructions.)
8
Reconnect the cords you removed, then turn on the computer.
9
Installing memory
27
Page 39
Adding an expansion card
The E-1400 chassis has two expansion slots for PCI cards. The riser card has
two PCI connectors.
To add a PCI expansion card:
Set any jumpers and switches on the card, if required in the card
1
instructions.
Turn off the computer, disconnect the power cord, and disconnect the
2
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
3
static electricity precautions on page 11.
Remove the slot cover bracket by pressing down on the tab and pulling
4
out the bracket.
Slot cover
bracket
Ta b
28
Replacing and Adding Other Components
Page 40
Locate an available slot and pull out the slot cover.
5
Slot cover
Expansion card
Insert the edge of the expansion card into the slot on the riser card.
6
After seating the card firmly, replace the slot cover bracket. Insert the
7
bottom of the bracket into the slot on the chassis and snap the bracket
into place.
Adding an expansion card
29
Page 41
Connect any cables to the card. (See the card’s documentation for proper
8
jumper settings and cable orientation.)
Close the case. (See “Closing the case” on page 14 for instructions.)
9
Reconnect the cords you removed, then turn on the computer.
10
It may be necessary to reconfigure your system after installing some expansio
cards. You may also need to install software that came with the card. Check
the card documentation for additional information.
Replacing the battery
The battery provides power for the real-time clock and complementary metal
oxide semiconductor
system configuration information.
CMOS) random access memory (RAM), which holds the
(
Caution
There is a danger of explosion if the battery is incorrectly
replaced. Replace the battery only with the same or
equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s
instructions.
To replace the battery:
Restart the computer and start the BIOS Setup utility by pressing F1 when
1
you are prompted to do so.
Write down the CMOS values from the Main BIOS Setup utility screen
2
so you can reenter them after you replace the battery. (For more
information about the Setup utility, see “About the BIOS Setup utility”
on page 47.)
Turn off the computer, disconnect the power cord, and disconnect the
3
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
4
static electricity precautions on page 11.
Locate the battery on the system board. The battery is circular and has
5
the positive pole mark (+) on the top.
30
Replacing and Adding Other Components
Page 42
Using a small flat-bladed screwdriver, carefully remove the battery fro
6
its socket on the system board.
Press the new battery in the socket with the positive pole up. Be sure you
7
have pressed the battery down far enough for it to contact the base of
the socket.
Replace the computer cover. (See “Closing the case” on page 14 for
8
instructions.)
Reconnect the cords you removed, then turn on the computer.
9
Enter the Setup utility and verify that the system configuration is correct
10
using the data you recorded in Step 2.
If the CMOS data is not correct, change the information in the BIOS Setup
utility screens as necessary.
Replacing the battery
31
Page 43
Replacing the power supply
You need a Phillips screwdriver to remove and install the power supply.
To replace the power supply:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
2
static electricity precautions on page 11.
Press down on the power-supply tab until the power supply is
3
disconnected from the riser card.
Power-supply tab
Voltage
selector
switch
Pull out the edge of the power supply near the tab. Then remove the
4
power supply from the chassis.
Check the voltage selector switch on the back end of the new power
5
supply. Be sure it is set to the correct voltage for your location.
Put the back end of the power supply into the chassis. Then push the
6
front end toward the chassis until it snaps into place.
32
Replacing and Adding Other Components
Power supply
Page 44
Replace the computer cover. (See “Closing the case” on page 14 for
7
instructions.)
Reconnect the cords you removed, then turn on the computer.
8
If the computer does not start, make sure that you installed the power supply
correctly. Also check that the voltage selector switch on the back of the power
supply is set correctly.
Replacing the processor
Your system board currently supports the Intel Celeron processor. See the
Gateway Web site at www.gateway.com for updates on processor speeds
supported by your system.
When replacing a processor, order a processor upgrade kit. The kit includes
the processor and a heat sink..
Warning
It is critical that a heat sink be installed on the processor
to provide sufficient cooling.
To replace the processor:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem
Open the case by following the instructions on page 12, observing the
2
static electricity precautions on page 11.
Replacing the processor
33
Page 45
Remove the heat sink:
3
Disconnect the fan cable from the fan connector on the system
a
board. (See “System board” on pag e5 for the location of the fan
connector.)
The heat sink is attached to the processor socket by two metal clips.
b
Unhook the large clip from the tab on the processor socket by
pressing down on the clip and then pulling out on the clip.
Large
metal clip
Ta b s
Lift the heat sink at an angle and unhook the small metal clip. Lift
c
Small
metal clip
the heat sink off the processor.
34
Replacing and Adding Other Components
Page 46
Remove the processor:
4
Open the locking lever on the processor socket by moving the lever
a
slightly out to the side and then lifting it up 90 degrees.
Locking
lever
Lift the old processor straight up and out of the socket.
b
Processor
Pin 1
Install the new processor:
5
Hold the new processor over the empty processor socket and verify
a
that pin 1 on both the processor and the socket are aligned. Pin
1 is near the cut out corner.
Gently place the new processor into the socket.
b
Secure the processor by lowering the locking lever until the lever
c
latches into place. The processor will slip into place without
pressure when aligned correctly.
Replacing the processor
35
Page 47
Replace the heat sink:
6
Hook the two metal clips on the heat sink to the tabs on the
a
processor socket.Make sure the heat sink is level with the processor
and the metal clips are securely attached.
Caution
Connect the heat sink fan cable to the fan connector on the system
b
board.
Close the case. (See “Closing the case” on page 14 for instructions.)
7
Reconnect the cords you removed, then turn on the computer.
8
You do not have to manually adjust the processor speeds. Your system BIOS
automatically detects the processor speed for you.
It is very important that the heat sink makes direct contact
with the processor or else it will not cool correctly, resulting
in processor failure.
36
Replacing and Adding Other Components
Page 48
Removing the system board tray
assembly
The system board is installed on a system board tray assembly. The tray can
be removed from the chassis without tools.
To remove the system board tray assembly:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
2
static electricity precautions on page 11.
Remove any peripheral devices attached to the rear-panel connectors.
3
Locate the release lever at the outside edge of the system board tray
4
assembly. Pull the lever outward approximately 45 degrees from the edge
of the tray. The system board disengages from the riser card and the tray
moves slightly out of the chassis.
System board
System board
tray assembly
Release lever
Removing the system board tray assembly
37
Page 49
Grasp the edge of the tray and carefully slide the tray out of the chassis.
5
To reinstall the system board tray assembly:
Align the outside edges of the system board tray assembly with the guides
1
on the chassis.
Push the tray in until the system board is inserted into the system board
2
connector on the riser card.
Push the release lever in until the board is fully inserted in the connector
3
and the lever automatically locks in place.
Replace any peripheral devices you removed from the rear-panel
4
connectors.
38
Replacing and Adding Other Components
Page 50
Replacing the system board
To replace the system board, you need a grounding wrist strap, and a Phillips
screwdriver. Make sure to place all static-sensitive devices in antistatic bags
To replace the system board:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
2
static electricity precautions on page 11.
Remove any peripheral devices attached to the rear-panel I/O connectors.
3
Remove the system board tray assembly from the chassis. (See “Removing
4
the system board tray assembly” on pag e37.)
Remove the following devices from the system board:
5
■
Processor. (See “Replacing the processor” on pa ge33 for
instructions.)
■
DIMMs. (See “Installing memory” on p age25 for instructions.)
■
Devices from the old system board that are not included with the
new board. (See “System board” on pag e5 for the location of
devices.)
Replacing the system board
39
Page 51
Remove the four screws that attach the system board to the tray. Then
6
lift out the system board.
I/O connectors
Notch on
board
Screws
Remove the new system board from its packing material.
7
Attach the new system board to the tray:
8
Fit the notch on the edge of the board into the slot on the system
a
board tray and the I/O connectors into the holes on the tray.
Push down the edge of the board near the tabs so the board fits
b
securely behind the tabs.
Install the four screws that attach the system board to the tray.
c
Replace the tray and system board. (See “To reinstall the system board
9
tray assembly:” on pag e38 for instructions.)
40
Replacing and Adding Other Components
Ta b s
Page 52
Replace the following devices:
10
■
Processor. (See “Replacing the processor” on pa ge33 for
instructions.)
■
Peripheral devices attached to the rear-panel I/O connectors.
■
Devices from the old system board that are not included with the
new board. (See “System board” on pag e5 for the location of
devices.)
Replace the computer cover. (See “Closing the case” on page 14 for
11
instructions).
Reconnect the cords you removed, then turn on the computer.
12
Replacing the system board
41
Page 53
Replacing the connector board
You need a Phillips screwdriver to replace the connector board.
To replace the connector board:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
2
static electricity precautions on page 11.
Remove the drive tray assembly and the hard drive. (See “Replacing the
3
hard drive” on pag e19 for instructions.)
Remove the connector board:
4
Remove the cables attached to the connector board.
a
Remove the two screw that attach the board to the drive tray
b
assembly.
Lift the board off the drive tray assembly.
c
Clip
Install the new connector board:
5
42
Replacing and Adding Other Components
Clip
Page 54
Place the new connector board onto the drive tray assembly. Make
a
sure the edge of the board fits into the clips on the tray and the
screw holes on the board align with the holes on the tray.
Replace the two screw that attach the connector board to the drive
b
tray assembly.
Replace the cable that you removed from the old board.
c
Reinstall the hard drive and replace the drive tray assembly in the chassis.
6
Replace the computer cover. (See “Closing the case” on page 14 for
7
instructions).
Reconnect the cords you removed, then turn on the computer.
8
Replacing the riser card
You need a Phillips screwdriver to replace the riser card.
To replace the riser card:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
2
static electricity precautions on page 11.
Remove the following devices from the chassis:
3
■
Expansion cards.
■
Drive tray assembly. (See page 20 for instructions on removing the
tray.)
■
Power supply. (See “Replacing the power supply” on page 32 for
instructions.)
■
System board tray assembly. (See “Removing the system board tray
assembly” on pag e37 for instructions.)
Replacing the riser card
43
Page 55
Remove the riser card:
4
Remove the two screws that attach the riser card to the chassis.
a
Grasp the PCI slot on the board and tilt the board forward
b
approximately 1/2 inch. Make sure the power connector on the
back of the board clears the slot on the chassis. Tilt the board only
until you feel resistance from the bottom of the board or you could
damage the bottom of the board.
Lift up the edge of the board near the PCI slot. Then tilt the botto
c
of the board up until the small end of the board clears the tab on
the chassis.
Lift the board out of the chassis.
d
PCI slot
Power connector
44
Replacing and Adding Other Components
Hook
Page 56
Install the new riser card:
5
With the bottom of the board tilted up, hook the tab on the chassis
a
into the slot on the small end of the board.
Tilt the top of the board down slightly and fit the tabs on the
b
bottom of the board into the slots on the chassis. Make sure the
power connector fits through the hole in the chassis.
Replace the screws that attach the board to the chassis.
c
SlotTa b
Replace the computer cover. (See “Closing the case” on page 14 for
6
instructions).
Reconnect the cords you removed, then turn on the computer.
7
Replacing the riser card
45
Page 57
46
Replacing and Adding Other Components
Page 58
Using the BIOS
Setup Utility
About the BIOS Setup utility
The computer’s BIOS has a built-in setup utility that lets you configure several
basic system characteristics. The settings are stored in battery-backed RAM and
are retained even when the power is off.
To enter the BIOS Setup utility, restart the computer and then press F1 when
prompted during the startup process. Upon entering BIOS Setup, the Mai
BIOS Setup utility screen opens.
BIOS Setup Utility
Main Advanced Security Power Boot Exit
Item Specific Help
BIOS Version:
Processor Type:
Processor Speed:
Cache RAM:
Total Memory:
xx
Intel Celeron
466 MHz
128 KB
64 MB
Select the default
language used by the
BIOS.
5
Bank 0:
Bank 1:
Language:
System Time:
System Date:
SDRAM
SDRAM
[English (US)]
[xx:xx:xx]
[xx/xx/xxxx]
←→ Select Menu
↑↓ Select Item
Enter Select>Sub-Menu
F9 Setup Default
F10 Save and Exit
ESC Exit
F1 Help
About the BIOS Setup utility
47
Page 59
As you select items on the Main menu and in submenus, you will see specific
information related to the current selection in the Item Specific Help box.
Refer to the Help box for information about the menu options.
The command bar shows the keystrokes necessary to access help, navigate
through the menus, and perform other functions.
F1 opens the Help screen, providing general help for using the BIOS Setup
■
utility.
The ↑ (up arrow) and ↓ (down arrow) keys select items in the menu.
■
The ← (left arrow) and → (right arrow) keys move you between the
■
menus.
E
■
either moves you to a submenu screen when a selected item is
NTER
preceded by > or activates a selected field.
ESC closes the screen you are in and returns you to the previous screen
■
or exits you from the BIOS Setup utility.
F9 opens a screen that lets you return all values to their default settings.
■
F10 opens a screen that lets you save all parameters and then exit the
■
BIOS Setup utility.
The main screen has the following menu selections at the top of the screen:
gives you access to basic information and settings related to your
Main
■
system hardware and configuration.
■
Advanced
gives you access to information and settings for system resources,
hardware, and system configuration.
gives you access to settings related to system access passwords.
Security
■
gives you access to information and settings for power management
Power
■
features.
gives you access to information and settings for boot features and
Boot
■
boot sequences.
gives you access to options for exiting the BIOS Setup utility.
Exit
■
Refer to the Help box on the right side of the BIOS Setup screens for
information about menu items.
Using the BIOS Setup Utility
48
Page 60
Updating the BIOS
Flash memory simplifies distributing BIOS upgrades. If you need a new version
of the BIOS, you can download the BIOS update from technical support on
the Gateway web site and install the new version from a diskette.
To update the BIOS:
Create a bootable diskette.
1
Enter DOS and type the following at the DOS prompt: format a: /s
a
Put a blank diskette in the diskette drive and press E
b
Follow the instructions on the screen.
c
Note the current BIOS settings:
2
Remove the diskette and restart your computer. Enter BIOS Setup
a
by pressing F1 when prompted during startup.
Write down the settings for each of the fields. (At the end of the
b
BIOS update process, you will reset the fields back to the values
you recorded.)
Exit the BIOS Setup utility.
c
Create the BIOS update diskette:
3
Log on to the Internet and download the correct BIOS file from
a
the technical support area of www.gateway.com.
Decompress the contents of the BIOS file you downloaded an
b
copy the contents onto the bootable diskette.
Update the BIOS:
4
Place the bootable diskette containing the BIOS files into drive A:
a
then restart the computer. The BIOS Setup utility starts.
NTER
.
b
c
d
Press E
Select
Select
Main
. The
NTER
Update Flash Memory From a File
Update System BIOS
menu opens.
.
and press E
Updating the BIOS
NTER
.
49
Page 61
Press TAB to select the file name and then press E
e
. The computer
NTER
warns you that the BIOS is about to be changed and asks you to
confirm the BIOS version.
Press E
f
Once the BIOS files have been loaded, remove the diskette from drive A:
5
and press E
As the computer starts up, verify that the number of the BIOS version
6
. The BIOS files are loaded.
NTER
when prompted to restart the computer.
NTER
reported on the screen is the number of the new BIOS you downloaded
from the Internet.
Restore the BIOS settings:
7
Enter BIOS Setup by pressing F1 when prompted during startup.
a
Once in BIOS Setup, press F9 to load the BIOS Setup utility default
settings.
Select any BIOS fields you want to change by using the ↑ (up arrow)
b
and ↓ (down arrow) keys. Press E
and then reenter the values
NTER
you wrote down at the beginning of this process.
Using the BIOS Setup Utility
50
Page 62
Setting the system board jumpers
The J6C1 configuration jumper on the system board lets you clear passwords
and recover the BIOS. (See the figure on page 5 for the location of the jumper.)
The table below shows the settings required to perform those tasks. Make sure
you turn off the computer and unplug the power cord before moving the
jumper.
Caution
J6C1 ModeJumper
Normal
Configure
Recovery
Moving the jumper while the computer’s power is on can
damage your computer. Always turn off the computer and
unplug the power cord from the computer before changing
the jumper.
Recovery mode
If you are trying to update the BIOS and have a problem such as a power
outage, the update may not be successful. You can then attempt to recover
the BIOS by setting the J6C1 jumper.
Setting
Pins 1-2
Pins 2-3
No jumper
Action When Set
Normal operation
Adds a Maintenance menu to
BIOS Setup utility with options to
clear passwords
Causes computer to attempt
BIOS update or recovery from
diskette
When you are attempting to recover the BIOS, no image appears on your
monitor.
Setting the system board jumpers
51
Page 63
To recover the BIOS:
Turn off the computer, disconnect the power cord, and disconnect the
1
modem cord, if your computer has a modem.
Open the case by following the instructions on page 12, observing the
2
static electricity precautions on page 11.
Remove the jumper on the J6C1 jumper and set it aside. You will need
3
it in a later step.
Close the case. (See “Closing the case” on pag e14 for instructions.) The
4
reconnect the power cords.
Place the bootable diskette containing the BIOS files into drive A: and
5
turn on the computer.
At the start of the BIOS recovery process, the computer beeps once. The
recovery process may take a few minutes.
When you hear two beeps, the BIOS has been successfully recovered.
6
Remove the diskette from drive A:, turn off the computer, and disconnect
the power cord.
If you do not hear two beeps, the BIOS recovery was not successful. See
the troubleshooting information at the end of this procedure.
Open the case.
7
Place the jumper back on pins 1-2 on the J6C1 jumper.
8
Close the case, reconnect the cords, and turn on the computer.
9
Enter BIOS Setup by pressing F1 when prompted during startup. Once
10
in BIOS Setup, press F9. The default settings for the BIOS Setup utilit
are loaded.
Select any BIOS fields you want to change by using the ↑ (up arrow) an
11
↓ (down arrow) keys. Press E
down at the beginning of the BIOS update process.
If the BIOS recovery was unsuccessful the computer will beep continuously
or will not beep at all. If the computer beeps continuously, make sure all the
BIOS files you downloaded are on your diskette. If the computer does not beep
at all and the diskette drive light stays on, make sure your BIOS update diskette
is a bootable diskette.
Using the BIOS Setup Utility
52
and then reenter the values you wrote
NTER
Page 64
Managing Your
System
Protecting against power source
problems
Surge suppressors, line conditioners, and uninterruptible power supplies (UPS)
can help protect your system against power source problems.
Surge suppressors
During a power surge, the voltage level of electricity coming into your system
can increase far above normal for a few milliseconds. Data may be lost or the
system may be damaged. To protect against power surges, use a surge
suppressor. The surge suppressor absorbs voltage surges and prevents the
from reaching your system.
A surge suppressor plugs into an electrical outlet, and you connect your
computer, monitor, and other devices to it instead of directly to the outlet.
If you have a modem, make sure your surge suppressor has jacks for the
telephone and modem cables. Power surges can pass through telephone wires
as well as electrical wires.
6
Protecting against power source problems
53
Page 65
When purchasing a surge suppressor:
Make sure the surge suppressor meets the appropriate product safety
■
certification for your location, such as Underwriters Laboratories (UL) or
Conformite European (CE).
Check the maximum amount of voltage the suppressor allows to pass
■
through the line. The lower the voltage that the suppressor allows to pass
through, the better the protection for your system.
Check the energy absorption, or dissipation, rating. The higher the energy
■
absorption rating, the better the protection for your system.
Check for line-conditioner capabilities. A line conditioner smooths out
■
some of the normal line noise (small voltage fluctuations) of an electrical
supply.
Line conditioners
A line conditioner protects your system from the small daily fluctuations i
voltage from an electrical supply. Most systems can handle this variation, or
line noise, without problems. However, some electrical sources include more
line noise than normal. Line noise can also be a problem if your system is
located near or shares a circuit with a device that causes electromagnetic
interference, such as a television or a motor.
Some surge suppressors and uninterruptible power supplies include simple
line-conditioning capabilities.
Uninterruptible power supplies
You may lose data during a total power failure. A standby UPS uses a battery
to keep your system running during a power failure. The UPS enables you to
shut down your system normally but not run the system for an extended time.
If you purchase a standby UPS, make sure the UPS includes surge suppression
and line-conditioning features.
Managing Your System
54
Page 66
Creating a startup diskette
If your computer hard drive is damaged, you may not be able to start the
computer from the drive. A startup diskette is a bootable diskette that enables
you to start the computer and attempt to fix the problem.
When you set up Windows 95 or Windows 98, you are prompted to create a
startup diskette. You can also create a startup diskette in Windows 95 or
Windows 98 at any time.
To create a startup diskette:
Start
Click
1
Window opens.
,
select
Settings
and click
,
Control Panel.
The Control Panel
Double-click
2
window opens.
Click the
3
Insert a diskette into the diskette drive and click
4
Follow the directions on the screen.
5
Add/Remove Programs
Startup Disk
tab.
The Add/Remove Program Properties
.
Keeping a record of system
configuration
In Windows 95 and Windows 98, you can print a summary of the
configuration of your system and the memory allocation. This printed
summary can help you in troubleshooting your system.
To print a system summary:
Right-click the
1
Select
2
Click the
3
Click
4
Properties
Print.
My Computer
The System Properties window opens.
.
Device Manager
icon on the desktop.
tab.
Create Disk
.
5
6
In
Press
Report type
OK
.
select
,
All devices and system summar
Creating a startup diskette
.
55
Page 67
Protecting against viruses
A virus is a program written with malicious intent for the purpose of creating
havoc in a computer system.
Viruses spread through executable files, document macros, or boot sectors.
Diskettes used in a contaminated computer can get a virus and transfer the
virus when used in another computer. A virus can also spread through files
downloaded from bulletin boards or the Internet.
Some viruses may only cause your system to beep or display messages or
images on the screen. Other viruses are highly destructive and corrupt or erase
the contents of your files or diskettes. To be safe, never assume any virus is
harmless. Always protect your system against viruses.
To protect your system against viruses:
Obtain an antivirus program and scan your computer regularly. Make sure
■
that your antivirus program has an update mechanism. Virus programs
need to be updated periodically to keep up with new viruses.
Make backup copies of all files and write-protect the diskettes. A virus
■
cannot infect a write-protected diskette.
Obtain all software from reputable sources and always scan new software
■
for any viruses before installing it.
Be cautious about files you receive in e-mail or download from a network
■
or the internet. If you download a file, use your virus checking software
to scan the directory on your computer that contains the downloaded
file before you open the file.
If you have doubts about the source of a Microsoft® Word or Excel file,
■
disable the file macros before opening the file. Word and Excel are set
by default to warn you if a document you are about to open contains a
macro that might have a virus.
To remove a virus:
If you suspect your system has been infected with a virus, find and
1
remove the virus immediately using an antivirus program.
Turn off your computer and leave it off for at least 30 seconds.
2
Turn on the computer and rescan for the virus. If the virus is still on your
3
computer, contact your system administrator.
Managing Your System
56
Page 68
Checking system health with
LANDesk
LANDesk® Client Manager is a desktop management interface (DMI) that lets
you monitor the health of your system components. Through LANDesk, you
can view software and hardware properties. You can also set LANDesk to notify
you when system resources reach certain levels.
To install LANDesk Client Manager:
In the C:\DMI folder on your hard drive, double-click the
1
launch the InstallShield
Follow the instructions that appear on the screen. If you are prompted
2
for a password during the installation process, type lowtco.
LANDesk Client Manager comes with complete electronic documentation and
online help. Refer to these documents and the program’s Help for more
information.
If you ever need to restore LANDesk from the System Restoration CD that
came with your system, type lowtco if prompted for a password.
®
wizard.
Setup
icon to
Checking system health with LANDesk
57
Page 69
Using hard drive maintenance utilities
By regularly using the following utilities, you can help maintain the
performance of your hard drive:
ScanDisk (Windows 95 and Windows 98)
■
Check Disk (Windows NT)
■
Disk Defragmenter (Windows 95 and Window s98)
■
Using ScanDisk in Wind ows95 and
Window s98
ScanDisk checks the hard drive for bad sectors or lost allocation units and
enables you to fix them. Bad sectors are parts of a hard drive or diskette that
do not hold data. A lost allocation unit is a group of sectors that has lost its
place in the table that the operating system uses to locate files.
Use ScanDisk from once a week to once a month, depending on how ofte
you use your system. Also use ScanDisk if you have any hard drive problems.
To use ScanDisk:
Double-click the
1
window opens.
My Computer
icon on the desktop. The My Computer
Click the drive you want to check.
2
File
Click
3
Click the
4
At
5
Select the options you want for checking the drive.
6
If you want ScanDisk to check more than one drive, press and hold S
and click on the additional drives in the list of drives to check.
Click
7
Follow any instructions on screen for completing the scan.
8
Managing Your System
58
and then click
Tool s
Error-checking status
Star
. ScanDisk checks the drive for errors.
tab.
Properties
click
,
. The drive’s properties window opens.
Check No
. The ScanDisk window opens.
HIFT
Page 70
Using Check Disk in Wind owsNT
Check Disk checks the hard drive for bad sectors or lost allocation units and
enables you to fix them. Bad sectors are parts of a hard drive or diskette that
do not hold data. A lost allocation unit is a group of sectors that has lost its
place in the table that the operating system uses to locate files.
Use Check Disk from once a week to once a month, depending on how ofte
you use your system. Also use Check Disk if you have any hard drive problems.
To use Check Disk:
Double-click the
1
window opens.
Click the drive you want to check.
2
My Computer
icon on the desktop. The My Computer
File
Click
3
Click the
4
At
5
Select the options you want for checking the drive. Check
6
attempt recovery of bad sectors
Click
7
Follow any instructions on screen for completing the scan.
8
and then click
To ol s
tab.
Error-checking
Start.
ScanDisk checks the drive for errors.
click
,
Properties
Check Now
to scan the entire hard drive.
. The drive’s properties window opens.
. The Check Disk window opens.
Scan for and
Using Disk Defragmenter in Windows 95 and
Window s98
When working with files, Windows may divide the files into pieces and store
the pieces at different places on the hard drive. This division of files, called
fragmentation, is normal. However, to access a file, the hard drive must search
for the pieces of the file and put the file back together, which can slow down
your system.
Disk Defragmenter brings all the separate pieces back together. Defragment
your computer frequently to improve system performance.
Using hard drive maintenance utilities
59
Page 71
Log off network connections before starting Disk Defragmenter, or network
communication may stop the defragmentation process and restart it at the
beginning. Also, do not use your keyboard or mouse during the
defragmentation process or the process may stop and restart at the beginning.
Important
A disk defragmentation utility does not ship with Windows
NT, but you can purchase one. If you purchase a
defragmentation program, make sure it can defragment the
NT File System (NTFS).
To use Disk Defragmenter:
Double-click the
1
window opens.
Click the drive you want to check.
2
File
Click
3
Click the
4
At
5
and then click
Tool s
Defragmentation status
process begins. If your drive is very fragmented, It may take some time
to defragment it.
My Computer
tab.
icon on the desktop. The My Computer
Properties
click
,
. The drive’s properties window opens.
Defragment Now
. The defragmentation
Managing Your System
60
Page 72
Managing hard drive space
By deleting unneeded files from your hard drive and managing the space that
is automatically allocated for saving certain files, you can help maintain the
performance of the hard drive.
Checking hard drive space
In Windows, you can see a chart of the available hard drive space.
To check hard drive space:
Double-click on the
1
window opens.
Click the drive you want to check.
2
My Computer
icon on the desktop. The My Computer
3
Click
The
and then click
General
tab shows you the available and used space on the drive.
File
Backing up files
Regularly backing up your files protects you from losing data and lets you
keep fewer files on your hard drive. Back up old files to a large capacity disk
drive or tape drive and delete the files from your hard drive. You can use the
software that came with your tape backup drive or your large capacity disk
drive to back up the files.
You can also back up files by running the Backup utility that came with your
operating system. In Windows 95 and Window s98, Backup copies files to
diskettes or a tape drive. In Windows NT, Backup copies files to a tape drive.
To run Backup in Windows95 and Windows98:
Start,
Click
1
To ol s
Click
2
Follow the instructions on the screen.
3
.
Backup
select
.
Properties
Programs
select
,
. The drive’s properties window opens.
Accessories
and then select
,
Syste
Managing hard drive space
61
Page 73
To run Backup in Windows NT:
Star
Click
1
Click
2
Follow the instructions on the screen.
3
,
Backup
select
.
Programs
, and then select
Deleting unneeded files
By deleting unneeded files from the hard drive, you free up space on the har
drive and help improve hard-drive performance. The following sections give
you some simple ways to delete unneeded files.
Deleting Windows temporary files
During normal operation, Windows constantly creates new temporary (temp)
files. You can safely delete all but the most recent temp files.
To delete temp files:
Open Explorer, click
1
Named
2
At
*.tmp
type
,
Too ls
select
,
Find
and then click
,
Administrative Tools
Files and Folders
.
.
Look in
At
3
Click
4
Click
5
to maximize the Find window.
The list is sorted by date.
Highlight all the files in the list except those with today’s date.
6
Press D
7
select your drive letter.
,
Find No
Modified
ELETE
. The list of temp files is generated.
above the list. To see the
.
Deleting temporary internet files
As you visit Web sites, your browser stores temporary internet files on your
hard drive in memory cache and a disk cache. Files in the memory cache are
removed when you turn off your computer. Files are saved in the disk cache
until the space designated for the cache is full. See your browser’s Help files
for instructions on emptying the disk cache.
Managing Your System
62
Modified
button, you may need
Page 74
You can save space on the hard drive by decreasing the size of the internet
file disk cache. See your browser’s Help files for instructions.
Emptying the Recycle Bin
When you delete a file in Windows, it is not immediately removed from the
hard drive. Instead, the file is moved into the Recycle Bin. Because files are
stored in the Recycle Bin and not deleted from the hard drive immediately,
you can retrieve a file that you accidentally delete from the hard drive or a
diskette.
To delete all the files from the Recycle Bin, right-click the
the desktop and click
You can save space on the hard drive by decreasing the size of the Recycle Bin.
Empty Recycle Bin
.
Recycle Bin
icon on
To decrease the size of the Recycle Bin:
Right-click the
1
Properties
Click
2
At the Global tab, select either
3
setting for all drives.
If you are configuring drives independently, click the tab for the drive
4
you want to configure.
Move the slider to set the size of the Recycle Bin. Choose a size based
5
on the size of the hard drive.
Click OK.
6
Recycle Bin
. The Recycle Bin Properties window opens.
icon on the desktop.
Configure drives independently
or
Use one
Managing hard drive space
63
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Power management
The power-management features supported by your system are described in
the following sections.
About soft-off
When you turn off your computer by following the Windows shutdown
procedure or pressing the power button, a small amount of power (less than
5 watts) still runs to the wakeup circuitry on the system board. In this soft-off
state, your computer can still respond to an incoming signal from the modem
or to certain LAN commands.
To remove all power from your computer, turn off the computer and unplug
the power cord. When you plug the power cord back in, the network
connection LEDs may flash and the fan may start before you press the power
button. This is normal.
Using suspend in Windows 95
Suspend is a power-management feature that can reduce power by spinning
down the hard drive and reducing or turning off power to the monitor. When
the system is in suspend, it appears to be off. The computer’s power LED turns
amber and the monitor goes dark, indicating that the system has entered
suspend. However, some wakeup events can bring the system out of suspend.
When you resume from suspend, the system returns to the state it was in
without going through the normal startup routine.
Adding a suspend option to the Start menu
You can add an option to the Start menu that puts your system into suspend:
To add a suspend option to the Start menu:
Star
Click
1
window opens.
Double-click
2
On the Power tab, Click
3
opens.
Managing Your System
64
,
select
Settings
Power
. The Power Properties window opens.
and click
,
Advanced
Control Panel.
The Advanced Properties window
.
The Control Panel
Page 76
On the Advanced tab, check the option
4
menu
.
OK.
Click
5
Show suspend command on Start
After you have added the
system into suspend from a normal working state by clicking
clicking
Suspend
.
Suspend
Taking your system out of suspend
You can take your system out of suspend by pressing any key on the keyboard
or moving the mouse. (A PS/2 or USB keyboard or mouse can bring the system
out of suspend.) The power LED turns green, and your system returns to the
state it was in before it entered suspend.
If your system is part of a Novell network, putting your system in suspend
disconnects you from your network connection. Reestablish your network
connection when you take your system out of suspend.
To reestablish your network connection:
Start
Click
1
Select
2
bypasses the restart process and displays your network logon dialog box.
Type your password and click OK. Your logon script runs and your
3
network connections are reestablished.
For more information about power management, see your Windows 95 Hel
or Windows documentation.
and then click
Clo se al l progr ams and l o g on as a d iff erent use
Shut Down
option to the
.
Star
menu, you can put your
Start
. Selecting this option
and then
Using standby in Wind ows98
Windows 98 supports two standards of power management, Advanced Power
Management (APM) and Advanced Configuration and Power Interface (ACPI).
The standby mode, available through both APM and ACPI, saves power b
spinning down the hard drive and reducing or turning off power to the
monitor. ACPI enables your system to save additional power in standby
through controlling the power usage of individual devices, add-in boards, and
hard drives.
Power management
65
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When the system is in standby, it appears to be off. The computer’s power
LED turns amber and the monitor goes dark, indicating that the system has
entered standby. However, some wakeup events can bring the system out of
standby.
Checking the type of power management on your system
ACPI is available only if Windows 98 was installed with ACPI enabled. If
Windows 98 was not installed with ACPI enabled, APM power management
is available.
To check the type of power management on your system:
Start,
Click
1
window opens.
select
Settings
and click
,
Control Panel
The Control Panel
.
Double-click
2
Click the
3
System
Device Manager
The System Properties window opens.
.
tab and double-click
of power management supported appears at the top of the list unde
System devices
.
If you want to enable ACPI in Windows 98, see the Microsoft Web site for
instructions.
Putting your system into standby
You can put your system into standby by clicking
selecting
Stand by
, and clicking OK. This procedure puts your system into
standby with both APM and ACPI.
If ACPI is enabled on your system, you can also set a timer or press the power
button to put your system into standby.
To set the standby timer:
1
Click
select
,
Star
window opens.
Double-click
2
window opens.
3
On the
Power Schemes
it has been inactive for the amount of time you set.
Settings
Power Manag ement.
,
tab, set the timer. Your system enters standby whe
System devices
Start
clicking
,
and click
Control Panel.
The Control Panel
The Power Management Properties
. The type
Shutdown
,
Managing Your System
66
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To set the computer’s power button to put the system into standby:
Start
Click
1
window opens.
,
select
Settings
and click
,
Control Panel.
The Control Panel
Double-click
2
Power Management.
window opens.
Click the
3
Under
4
Click OK.
5
Advanced
When I press power button on my compute
tab.
After you have set the power button to be a standby button, the button
functions in this way:
State of systemLength of time you
press button
Normal working stateLess than 4 secondsSystem enters standby
Normal working stateMore than 4 secondsComputer turns off
StandbyLess than 4 secondsSystem returns to
StandbyMore than 4 secondsComputer turns off
Selecting the type of standby
If ACPI is enabled on your system, you can select one of two stand-by types
in the BIOS Setup utility. One type reduces the power consumption of the
system to 20-30 watts. The other type reduces power consumption to 10-20
watts. The more power reduction, the slower your system exits standby and
returns to a normal working state. The two stand-by types also respond
differently to wakeup events, such as network, modem, and USB
communication.
The Power Management Properties
select
,
Result
normal working state
Stand by
.
See the
Power
menu of the BIOS Setup utility for more information on the
two stand-by types. See “About the BIOS Setup utility” on p age47 for more
information about Setup.
Taking your system out of standby
Do one of the following to take your system out of standby:
Press any key on the keyboard. (A PS/2 or USB keyboard can bring the
■
system out of standby.)
Power management
67
Page 79
If your system uses APM, move the mouse. (A PS/2 or USB mouse can
■
bring the system out of standby.) I
If you have set the power button to be a stand-by button, press the power
■
button for less than 4 seconds.
The power LED turns green, and your system returns to the state it was i
before it entered standby.
If your system is part of a Novell network, putting your system in standby
disconnects you from your network connection. Reestablish your network
connection when you take your system out of standby.
To reestablish your network connection:
1
2
Click
Select
and then click
Close all programs and log on as a different use
Star
bypasses the restart process and displays your network logon dialog box.
Type your password and click OK. Your logon script runs and your
3
network connections are reestablished.
See your Windows 98 Help or documentation for more information on using
power management
Shut Down
.
. Selecting this option
Managing Your System
68
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Cleaning Your
System
Cleaning the mouse
If the mouse pointer on the screen moves erratically when you move the
mouse, the inside of the mouse may be dirty.
To clean the mouse:
Turn off the computer and then disconnect the mouse cable from the
1
mouse port.
Turn your mouse upside down and remove the roller ball cover.
2
Rollers
7
Cover
Roller
ball
Cleaning the mouse
69
Page 81
Cup your hand under the mouse and turn your mouse right-side up. The
3
roller ball should drop into your hand. If it does not, gently shake the
mouse until the ball drops out of the socket.
Use adhesive tape to pick up any dust or lint on the surface of the ball
4
and wipe away dirt or lint inside the ball socket. You can also blow into
the socket to remove dirt and lint. Use a cotton swab dipped in isopropyl
alcohol to clean the rollers inside the socket.
Let surfaces dry completely.
5
Return the ball to the socket and replace the cover.
6
Cleaning the keyboard
You should clean the keyboard occasionally to free it of dust and lint particles
trapped under the keys. The easiest way to do this is to blow trapped dirt from
under the keys using an aerosol can of air with a narrow, straw-like extension.
If you spill liquid on the keyboard, turn off the computer and disconnect the
keyboard. Turn the keyboard upside down to let the liquid drain. Let the
keyboard dry for a few days before trying to use the keyboard again. If the
keyboard does not work after it is dry, you may need a new keyboard.
Cleaning the monitor screen
Use a soft cloth and window cleaner to clean the monitor screen. Squirt a
little cleaner on the cloth (never directly on the screen), and wipe the screen
with the cloth.
Cleaning Your System
70
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Cleaning the computer and monitor
cases
Warning
Always turn off the computer and other peripherals before cleaning any
components.
Use a damp lint-free cloth to clean the computer case, monitor case, keyboard,
speakers, and other parts of your system. Avoid abrasive or solvent cleaners
because they can damage the finish on your components.
Your computer is cooled by air drawn in through the vents on the chassis
and blown out through the power supply exhaust fan. Keep vents on the front
and back of the chassis free of dust. With the computer turned off and
unplugged, brush the dust away from the vents with a slightly damp cloth.
Be careful not to drip any water into the vents. Do not attempt to clean dust
from the inside the computer.
When you clean the system, turn off the computer, monitor,
and peripherals and unplug the power cords. Be careful
not to drip liquid into the computer, monitor, and
peripherals when cleaning the system.
Cleaning the computer and monitor cases
71
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Cleaning Your System
72
Page 84
Troubleshooting
Troubleshooting guidelines
Only qualified personnel should open the computer for maintenance and
troubleshooting. If you are confident that you are qualified to maintain and
troubleshoot the computer yourself, make certain you follow basic safety
precautions:
8
Warning
Make sure you are properly grounded before opening the computer
■
chassis. (See the static electricity precautions on page 11 for more
information on preventing electrostatic damage to the computer.)
Never remove the computer cover while the computer is turned on, the
■
power cord is plugged in, or the modem cord is plugged in (if your
computer has a modem).
Do not remove or replace any parts or set any jumpers or switches while
■
the computer is turned on or the power cord is plugged in.
Do not attempt to open the monitor; it is extremely dangerous. Even if
■
the monitor’s power is disconnected, stored energy within the monitor’s
components can cause a painful or harmful experience.
To avoid exposure to dangerous electrical voltages and
moving parts, turn off your computer and unplug the power
cord and modem cord before removing the computer
cover.
Troubleshooting guidelines
73
Page 85
While troubleshooting your system, follow these basic guidelines:
If you added or removed components, reread the instructions for the
■
procedures you performed to see if you made a mistake.
If an error occurred within an application, consult the documentation
■
supplied with the software.
Write down the following information, in case you need to talk wit
■
support personnel:
■
Is the system making an unfamiliar sound, for example, does the
hard drive grind when you access it?
■
Are familiar sounds, such as the sound of the power supply fan,
missing?
■
Does the light on a drive you are trying to use fail to turn on or
stay on constantly when you are not accessing the drive
■
Does the power light on the monitor or computer fail to turn o
when you turn on the monitor or computer?
■
Does an error message appear on the screen? If so, write it dow
word for word.
You can visit the technical support area of the Gateway Web site
(www.gateway.com/support) for answers to frequently asked questions and
more information on contacting Gateway.
Using your System Restoration CD
The System Restoration CD included with your system can be used to:
Install hardware drivers for Windows 95, Windows 98, and Windows NT
■
Reinstall selected software applications, such as LANDesk Client Manager
■
Instructions for using the CD are provided with the CD.
Troubleshooting
74
Page 86
BIOS messages
This section lists common BIOS messages that may be displayed on your
monitor. Some of the messages report on normal operations and others report
errors
If you see any BIOS message that reports an error, make sure that the BIOS
on your system is the latest one available. (See “Updating the BIOS” o
page 49 for more information.)
Message Explanation
A: Drive Error
B: Drive Error
CMOS Battery LowThe CMOS battery may be losing power. Replace the
CMOS Date/Time Not SetThe time and date values stored in CMOS are invalid.
FDC FailureAn error occurred when the system tried to access the
GA20 ErrorAn error occurred with Gate-A20 during the switch to
HDC FailureAn error occurred when the system tried to access the
Keyboard ErrorThere is a problem with the keyboard connection. Make
An error occurred when the system attempted to access
the diskette drive. Make sure the controller and power
cables of the drive are connected correctly and securely.
battery.
Run BIOS Setup and set the date and time. If the date
and time do not remain correct, the CMOS battery may
need to be replaced.
diskette drive controller. Make sure the diskette drive
controller is enabled in the BIOS Setup program.
protected mode in the memory test. Try to boot the
computer with another hard drive that contains either the
same or a different operating system.
hard disk drive controller. You may need to replace the
hard drive.
sure the keyboard is connected correctly to the keyboard
port. A key may have been stuck when the computer was
started. Remove anything resting on the keyboard and
restart the computer. If the problem continues, try a new
keyboard that you know is working. If the error recurs,
there may be a problem with the system board.
BIOS messages
75
Page 87
Message Explanation
Memory Size DecreasedThe memory size has decreased since the last time the
computer was started. This message normally appears
whenever you remove a memory module.
No Boot Device AvailableThe system did not find a boot device. Make sure there
is a bootable CD in the CD-ROM drive, a bootable
diskette in the diskette drive, or boot information on the
hard drive. If you installed a new hard drive, you may
need to add the boot information to the drive.
Pri Master HDD Error
Pri Slave HDD Error
Sec Master HDD Error
Sec Slave HDD Error
A sector on the corresponding drive could not be read.
If the drive is a hard drive, you may need to replace the
drive. If the drive is a CD-ROM drive, try replacing the
CD. If this does not correct the problem, you may need
to replace the CD-ROM drive.
The corresponding IDE drive is not configured correctly.
Run Setup and select the auto configuration setting for
the drive. Auto configuration is the default setting.
Troubleshooting
76
Page 88
Viewing system resources
You can view how the interrupt request (IRQ), direct memory access (DMA),
input/output (I/O), and memory resources are used on your system. You may
want to check what system resources are already used before adding
peripherals to avoid conflicts in resource usage. Viewing resource usage may
also help you troubleshoot problems.
To view system resources for Windows95 and98:
Right-click on the
1
Properties
Click
2
My Computer
The System Properties window opens.
.
icon on the desktop.
Click the
3
Select
4
Select the type of resource you want to view.
5
Device Manager
Computer
in the list and click
tab.
Properties
To view system resources for Wi ndowsNT:
Start
Click
1
Windows NT Diagnostics
The Windows NT Diagnostics window opens.
Click a tab to see the information that you want.
2
select
,
Programs
.
select
,
Administrative Tools (Common)
.
and click
,
Viewing system resources
77
Page 89
Troubleshooting
78
Page 90
Appendix
System Specifications
The following table lists the specifications for your system.
Case size (without the tower base) 3.65 x 11.50 x 14.00 inches. (H x W x D)
®
ProcessorIntel
Cache128K on processor
RAMTwo sockets on the system board support 3.3-volt
BIOSFlash BIOS for easy updates from diskette
IDE interfacesSupports up to two ATAPI/IDE devices (hard drives
Diskette drive interfaceA diskette drive controller is integrated on the system
Celeron™ processor with plastic pin grid array
(PPGA) packaging
4-clock SDRAM DIMMs. Maximum memory is
512 MB
or CD-ROMs) using two onboard PCI IDE
controllers.
board.
A
I/O portsOne parallel port, one serial port, two USB ports,
one PS/2 keyboard port, one PS/2 mouse port, one
video port, one audio-line in jack, one audio line-out
jack, one RJ-45 network jack.
Expansion slotsTwo PCI slots.
System Specifications
79
Page 91
Temperature, operating10° to 35° Celsius
Humidity, operating20 to 80 percent
Altitude-200 feet to 10,000 feet
Voltage, AC input90 to 135 VAC, 180 to 265 VAC
Frequency47 to 63 Hz
CertificationFCC Class B, ETL Listed to UL 1950, CAN/CSA STD
C22.2 No. 950, CE Mark, VCCI Class B, Energy Star
Complaint
Appendix
80
Page 92
Regulatory Compliance Statements
American Users: This device has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio or television reception. However, there is
equipment does cause interference to radio and television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
■
Reorient or relocate the receiving antenna
■
Increase the separation between the equipment and receiver
■
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected
■
Consult the dealer or an experienced radio/TV technician for help.
Accessories: This equipment has been tested and found to comply with the limits of a Class B
digital device. The accessories associated with this equipment are as follows:
■
Shielded video cable
■
Shielded power cord.
These accessories are required to be used in order to ensure compliance with FCC rules.
no guarantee that interference will not occur in a particular installation. If this
CautionThe Federal Communications Commission warns the
users that changes or modifications to the unit not
expressly approved by the party responsible for
compliance could void the user’s authority to operate the
equipment.
Canadian Users: This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus as set out in the radio interference
regulations of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de Classe B prescrites dans le
règlement sur le brouillage radioélectrique édicté par Industrie Canada.
European Users: This Information Technology Equipment has been tested and found
to comply with the following European directives:
[i] EMC Directive 89/336/EEC amending directive 92/31/EEC & 93/68/EEC as per
-EN 50081-1:1992 according to
EN 55022:1995 Class B
EN 61000-3-2:1995 or EN 60555-2:1986
EN 61000-3-3: 1995
-EN50082-1:1992 according to
Regulatory Compliance Statements
81
Page 93
EN 61000-4-2:1995 or IEC 801-2:198
ENV 50140:199 or IEC 801-3:1984
EN 61000-4-4:1988 or IEC 801-4:199
[ii] Low Voltage Directive (Safety) 73/23/EEC as per EN 60950: 1992
Japanese Users: This equipment is in the Class 2 category (Information Technology
Equipment to be used in a residential area or an adjacent area thereto) and conforms
to the standards set by the Voluntary Control Council for Interference by
Information Technology Equipment aimed at preventing radio interference in such
residential area.
When used near a radio or TV receiver, it may become the cause of radio
interference. Read instructions for correct handling.
Australian and New Zealand Users: This device has been tested and found to
comply with the limits for a Class B digital device, pursuant to the Australian/New
Zealand standard AS/NZS 3548 set out by the Spectrum Management Agency.