Insignia NS-PMG278 User Manual

USER GUIDE

27" WQHD LED Gaming
Monitor

NS-PMG278

Before using your new product, please read these instructions to prevent any damage.

Contents

CHILD SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installing the stand or wall-mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing a wall-mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Monitor components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Front controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Back ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Making connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Connecting a device using an HDMI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connecting your computer using the Displayport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connecting your computer using dual link DVI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting the USB ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting headphones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting the power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Turning your monitor on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Adjusting the viewing angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Adjusting the resolution and refresh rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Adjusting menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Locking or unlocking the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Cleaning your monitor cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Cleaning your monitor screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Factory preset timing table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

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CHILD SAFETY

PROPER MONITOR PLACEMENT MATTERS

THE CONSUMER ELECTRONICS INDUSTRY CARES

• Manufacturers, retailers, and the rest of the consumer electronics industry are

committed to making home entertainment safe and enjoyable.

• As you enjoy your monitor, please note that all monitors - new and old - must be

supported on proper stands or installed according to the manufacturer's
recommendations. Monitors that are inappropriately situated on dressers, bookcases,
shelves, desks, speakers, chests, carts, etc., may fall over, resulting in injury.

TUNE IN TO SAFETY

• ALWAYS follow the manufacturer’s recommendations for the safe installation of your

monitor.

• ALWAYS read and follow all instructions for proper use of your monitor.

• NEVER allow children to climb on or play on the monitor or the furniture on which the

monitor is placed.

• NEVER place the monitor on furniture that can easily be used as steps, such as a chest of

drawers.

• ALWAYS install the monitor where it cannot be pushed, pulled over or knocked down.

• ALWAYS route cords and cables connected to the monitor so that they cannot be

tripped over, pulled or grabbed.

WALL OR CEILING MOUNT YOUR MONITOR

• ALWAYS contact your retailer about professional installation if you have any doubts

about your ability to safely mount your monitor.

• ALWAYS use a mount that has been recommended by the monitor manufacturer and

has a safety certification by an independent laboratory (such as UL, CSA, ETL).

• ALWAYS follow all instructions supplied by the monitor and mount manufacturers.

• ALWAYS make sure that the wall or ceiling where you are mounting the monitor is

appropriate. Some mounts are not designed to be mounted to walls and ceilings with
steel studs or cinder block construction. If you are unsure, contact a professional
installer.

• Monitors can be heavy. A minimum of two people is required for a wall or ceiling mount

installation.

MOVING AN OLDER MONITOR TO A NEW PLACE IN YOUR
HOME

• Many new monitor buyers move their older CRT monitors into a secondary room after

the purchase of a flat-panel monitor. Special care should be made in the placement of
older CRT monitors.

• ALWAYS place your older CRT monitor on furniture that is sturdy and appropriate for its

size and weight.

• NEVER place your older CRT monitor on a dresser where children may be tempted to

use the drawers to climb.

• ALWAYS make sure your older CRT monitor does not hang over the edge of your

furniture.

https://www.cta.tech/Consumer-Resources.aspx

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NS-PMG278

IMPORTANT SAFETY INSTRUCTIONS

1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in

accordance with the manufacturer's instructions.

8 Do not install near any heat sources such as

radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9 Do not defeat the safety purpose of the polarized

or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding
type plug has two blades and a third grounding
prong. The wide blade or the third prong are
provided for your safety. If the provided plug does
not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.

10 Protect the power cord from being walked on or

pinched particularly at plugs, power outlets, and
the point where they exit from the apparatus.

11 Only use attachments/accessories specified by the

manufacturer.

12 Use only with the cart, stand, tripod,

bracket, or table specified by the
manufacturer, or sold with the
apparatus. When a cart is used, use
caution when moving the
cart/apparatus combination to
avoid injury from tip-over.

13 Unplug this apparatus during lightning storms or

when unused for long periods of time.

14 Refer all servicing to qualified service personnel.

Servicing is required when the apparatus has been
damaged in any way, such as when the
power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain
or moisture, does not operate normally, or has
been dropped.

15 The wall plug is the disconnecting device. The plug

must remain readily operable.

16 The apparatus should not be exposed to dripping

or splashing, and no objects filled with liquids,
such as vases, should be placed on the apparatus.

17 Do not overload power strips and extension cords.

Overloading can result in fire or electric shock.

18 Never push any object into the slot on the monitor

cabinet. It could short circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.

19 To ensure satisfactory operation, use the monitor

only with UL listed computers which have
appropriate configured receptacles marked
between 100 - 240V AC, Min. 5A.

WARNING

Electric shock hazard

To reduce the risk of fire or electric shock, do not
remove any cover or expose the device to rain or
moisture. No user-serviceable parts are inside. Refer
servicing to qualified service technicians.

Lightning

For added protection for your device receiver during a
lightning storm, or when it is left unattended and
unused for long periods of time, unplug it from the
power outlet. This helps prevent property damage
from power line surges.

Handling the LCD panel

• Do not drop your monitor or hit, jolt, or press hard
against the LCD panel. If the screen breaks, be
careful of broken glass.

• If the LCD panel is broken, make absolutely sure that
you do not touch the liquid in the panel. This may
cause skin inflammation.

• If the liquid gets in your mouth, immediately gargle,
rinse, and consult with your doctor. Also, if the liquid
gets in your eyes or touches your skin, consult with
your doctor after rinsing for at least 15 minutes or
longer in clean water.

Replacement parts

When replacement parts are required, make sure that
the service technician uses replacement parts
specified by the manufacturer that have the same
characteristics as the original part. Unauthorized
substitutions may result in fire, electric shock,
personal injury, or other hazards.

Safety check

After completing any service or repair to this device,
ask the service technician to perform routine safety
checks to determine that your monitor is in correct
operating condition.

Power source

Operate your monitor only from the type of power
source indicated on the marking label. If you are not
sure of the type of power supplied to your home,
consult an electrician or your local power company.

Servicing

These servicing instructions are for use by qualified
service personnel only. To reduce the risk of electric
shock, do not perform any servicing other than that
contained in the operating instructions unless you are
qualified to do so.

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CAUTION

Damage requiring service

Unplug this monitor from the power outlet and refer
servicing to qualified service personnel under the
following conditions:

• When the power supply cord or plug is damaged or
frayed.

• If liquid has been spilled or objects have fallen into
your monitor.

• If your monitor has been exposed to rain or water.

• If your monitor does not operate normally by
following the operating instructions. Adjust only
those controls covered by the operating
instructions because incorrect adjustment of other
controls may result in damage and will often require
extensive work by a qualified technician to restore
your monitor to its normal operation.

• If your monitor has been dropped or damaged in
any way.

• When your monitor exhibits a distinct change in
performance.

End of life directives

Your monitor may contain materials that are
regulated for environmental reasons. Your monitor
also contains materials that can be recycled and
reused. To help protect the environment, contact your
local authorities for information about disposal or
recycling and about finding a recycler in your area
before you dispose of your monitor.

Special notes on LCD monitors

The following symptoms are normal with LCD
monitors and do not indicate a problem.

• Due to the nature of the fluorescent light, the screen
may flicker during initial use. Turn off your monitor,
then turn it on again to make sure the flicker
disappears.

• You may find slightly uneven brightness on the
screen depending on the display properties you
use.

• The LCD screen has effective pixels of 99.99% or
more. It may include blemishes of 0.01% or less such
as a missing pixel or a pixel lit all of the time.

• Due to the nature of the LCD screen, an afterimage
of the previous screen may remain after switching
the image when the same image has been
displayed for a long time. Your monitor will slowly
recover from this.

• When the screen becomes black or flashing, or
cannot illuminate any more, contact your dealer or
service center to replace parts. Don’t repair the
screen by yourself.

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27" WQHD LED Gaming Monitor

Introduction

Congratulations on your purchase of a high-quality Insignia product. Your NS-PMG278 represents the state of the art in
gaming monitor technology and is designed for reliable and trouble-free performance.

• 27" WQHD LED Gaming Monitor with built-in four speaker system

• Crisp, clear display for Windows® and your gaming devices

• Recommend resolution: 2560 × 1440 @144Hz

• 1ms response time

• Ergonomic design

• Space saving, compact case design

• Fully Plug & Play using the DDC2B

NS-PMG278

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Installing the stand or wall-mount bracket

• If you want to place your monitor on a table or in an entertainment center, go to Installing the stand.

• If you want to mount your monitor on a wall, go to Installing a wall-mount bracket.

Notes

• If you plan to wall-mount your monitor, do not install the stand.

• Store the stand in case you decide to use it in the future.

Installing the stand

1 Place the monitor screen face down on a cushioned, clean surface with the bottom edge hanging over the edge of

the surface.

27" WQHD LED Gaming Monitor

2 Rotate the monitor stand down until it locks into place
3 Slide the stand into the indentation on the stand base, then push the stand base onto the stand.
4 Tighten the screw to secure your monitor to the base.

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Installing a wall-mount bracket

War nings

• Your monitor has four VESA mounting holes on the back. If you attach a
wall-mount bracket to the back of your monitor, the bracket must be
securely attached, using all four holes. If you do not use all four
mounting holes, your monitor may fall and cause property damage or
personal injury. See the documentation that came with your wall mount
for complete mounting instructions.

• Your monitor is intended to be supported by a UL Listed wall mount
bracket with suitable weight/load.

1 Carefully place your monitor face-down on a cushioned, clean surface to protect the screen.

NS-PMG278

2 Remove the four screws that secure the stand to the back of your monitor.

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