Infiniti M35 User Manual

2010 Infiniti
Service and Maintenance Guide

TABLE OF CONTENTS

INTRODUCTION
Infiniti Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Why Infiniti Service? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Extended Service Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Genuine Infiniti Collision Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
SCHEDULED MAINTENANCE GUIDE
Determining the Proper Maintenance Interval . . . . . . . . . . . . . . . . . . . . . . . . 7
Explanation of Scheduled Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . 8
Maintenance Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
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OWNER’S LITERATURE INFORMATION
INDEX OF TOPICS WHERE TO FIND INFORMATION
Radio/CD/Heater/AC Operation . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 4
Starting and Driving Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 5
Security System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 2
Changing a Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 6
New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty Information Booklet: page 4
Federal Emission Control Warranties . . . . . . . . . . . . . . . . . . . . .Warranty Information Booklet: page 7
California Emission Control Warranties . . . . . . . . . . . . . . . . . . .Warranty Information Booklet: page 10
Tire Pressure/Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 8
Tire Warranties/Safety Information . . . . . . . . . . . . . . . . . . . . . .Warranty Information Booklet: pages 22 to 45
Consumer Affairs Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty Information Booklet: page 2
Customer Care/Lemon Law Information Booklet: page 5*
Do It Yourself Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 8
General Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 8
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* Not applicable outside of the United Sates.

INFINITI MAINTENANCE

Maintain Your Investment
Preventative scheduled maintenance is an important investment to optimize the performance, durability, reliability, safety and resale value of your Infiniti. Scheduling your vehicle’s maintenance at the recommended intervals will ensure your vehicle is running at its best.
We want you to enjoy your Infiniti vehicle. This Service and Maintenance Guide is designed to help you make sure your vehicle receives proper and timely maintenance that is necessary. Key services are explained in detail, along with an outline of scheduled maintenance to help you maintain your vehicle. Your local Infiniti dealer can assist you in determining the best schedule based on your driving habits and local conditions.
Failure to perform scheduled maintenance may result in excluding portions of your vehicle from warranty coverage and may reduce the performance, durability, reliability, safety and/or resale value of your vehicle. See your Warranty Information Booklet and Owner’s Manual for details.
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WHY INFINITI SERVICE?*
To preserve the quality and safety of your vehicle, an authorized Infiniti dealer is recommended for maintenance or repair. Only an authorized Infiniti dealer offers you these advantages:
• Factory Trained and ASE certified technicians
• Immediate access to warranty service history and factory technical information
• Latest diagnostic, special tools and service techniques
• Genuine Infiniti Parts that meet Infiniti’s demanding standards
• 12 month/12,000 mile parts and labor limited warranty when Genuine Infiniti Parts are installed by your dealer
• Complimentary Multi-Point Inspections (at participating dealers)
• Service Loan Car availability for scheduled warranty service.**
• Clear, up-front estimates
• Shuttle service/Courtesy van (at participating dealers)
We recommend relying on our trained Infiniti service specialists, who refer to their detailed knowledge of your Infiniti in every service they perform. Plus, they use Genuine Infiniti Parts, designed and engineered specifically to maintain your Infiniti’s original integrity. That’s the distinction of your authorized Infiniti dealer.
* May differ or not apply outside the United States, please inquire of your dealer.
**Available during Basic New Vehicle Limited Warranty at participating Infiniti dealers. Subject to availability. Restrictions apply.
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Your Service – Your Way

EXTENDED SERVICE PRODUCTS

E l i t e
I n f i n i t i E x t e n d e d P r o t e c t i o n P l a n *
Long Term Coverage
The Elite Infiniti Extended Protection Plan provides you with long term coverage to 7 years/100,000 miles. Coverage under the optional Elite Infiniti Extended Protection Plan and the Infiniti Limited Warranties begins with the delivery of the vehicle to the first retail buyer. Accordingly, your agreement may provide coverage for your vehicle for a portionof the same period as your New Vehicle Warranty. Upon expiration of the applicable Limited Warranties, the full spectrum of the Elite Infiniti Extended Protection Plan coverage is in force to the end of the time or mileage term. During the period of your Basic Warranty, the Elite Infiniti Extended Protection Plan provides you with Rental Car Coverage only.
New Vehicle Limited Warranty
Elite Infiniti Extended Protection Plan benefits include:
mechanical breakdown protection
Roadside Assistance extended
car rental coverage
* This product is not available outside the United States.
(7 years/100,000 miles)
Benefits You Can Count On
SERVICE AT AUTHORIZED INFINITI DEALERSHIPS/REPAIR FACILITIES.
With the Elite Infiniti Extended Protection Plan, service is completed by Infiniti trained technicians.
UNLIMITED CLAIMS.
No limit on the number of claims for covered repairs. PROVIDES FOR THE COST OF GENUINE ORIGINAL EQUIPMENT REPLACEMENT PARTS.
Designed for use on Infiniti vehicles. No inferior substitutes.
EMERGENCY TOLL-FREE HELP.
If a breakdown occurs outside your area, you are covered. Just contact the nearest Infiniti dealer, or call the special toll-free number for assistance.
SUBSTITUTE TRANSPORTATION.
If a mechanical breakdown occurs and you require alternate transportation, Infiniti will reimburse you for actual expenses up to $50 per day, to a maximum of 5 days, and $250 per service visit.
TRANSFERABLE TO A NEW OWNER.
Should you sell your Infiniti before your coverage expires, you can transfer your Elite Infiniti Extended Protection Plan**, thereby enhancing resale value.
CONVENIENT AND ECONOMICAL. Coverage that costs only pennies per day. Your Infiniti dealer will be happy to include the cost in your monthly car payment.
** A nominal transfer fee may apply. For details please refer to the Elite Infiniti Extended Protection Plan Service Agreement or contact your Infiniti dealer.
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GENUINE INFINITI COLLISION PARTS

If you have an accident, insist on Genuine Infiniti Collision Parts. If you want your vehicle to be restored using parts made to Infiniti’s original exacting specifications – if you want it to last, help to protect your personal safety and to help hold its resale value, the solution is simple. Tell your insurance agent and your repair shop to use only Genuine Infiniti Collision Parts.
Many non-genuine parts are copies made from impressions of Infiniti parts and may not match the specifications and performance stan­dards of Genuine Infiniti Parts. As a result, non-genuine parts may not look or fit right, and may be less safe.
The hood on your vehicle is a good example. Infiniti designed it with hood buckling creases to help prevent the hood from penetrating the interior of your vehicle in an accident. Non-genuine parts may not pro­vide such built-in safeguards.
Replacement Panel Limited Lifetime Corrosion Warranty*
See your participating Infiniti dealer for details.
If you have your collision damage repaired using Genuine Infiniti Outer Sheet Metal Panels you don’t have to worry about corrosion. That’s because these panels are warranted against inside out rust-through perforation for as long as you own your Infiniti. Another reason to insist on Genuine Infiniti Collision Repair Parts.
In some states, the law says you must be advised if non-genuine parts are used to repair your vehicle. Why should you take a chance?
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* This warranty does not apply to vehicles or parts, not distributed by Nissan North America and/or sold outside the United States.

DETERMINING THE PROPER MAINTENANCE INTERVAL

As a condition of your vehicle's warranty, you are responsible for properly maintaining your vehicle. In maintaining your vehicle, you should follow either Schedule 1 or Schedule 2 as listed below. Use these guidelines to determine which maintenance schedule to use.
SCHEDULE 1 (more severe operating condi­tions), every 3,750 miles or 3 months, whichever comes first
Use Schedule 1 if you primarily operate your vehicle under any of these conditions:
• Repeated short trips of less than 5 miles in normal temperatures or less than 10 miles in freezing temperatures
• Stop-and-go traffic in hot weather or low­speed driving for long distances
• Driving in dusty conditions or on rough,
SCHEDULE 2 (less severe operating condi­tions), every 7,500 miles or 6 months, whichever comes first
Schedule 2 features 7,500-mile service intervals; with Schedule 2 fewer
mainte­nance items are regularly checked or replaced than with Schedule 1.
Generally, Schedule 2 applies only to highway driving in temperate conditions. Use Schedule 2 only if you primarily operate your vehicle under conditions other than those listed in Schedule 1.
muddy, or salt-spread roads
• Towing a trailer, or using a camper or car-top carrier
*Premium Maintenance is an Infiniti-recommended option; however, you need not perform such maintenance in order to maintain the warranties which come with your Infiniti. Premium Maintenance may not be available outside the United States, please inquire of your dealer.
K
For the ultimate in preventative maintenance, ask your Service Consultant for a complimentary Multi-Point Inspection every time you visit your participating Infiniti dealer. See page 12 and 13 for more information on Multi-Point Inspections.
PREMIUM MAINTENANCE*
Premium Maintenance is an Infiniti­recommended optional upgrade that adds services to Schedule 1 and 2 when maintenance is performed.
Performing the Premium upgrade services may optimize the performance, durability, reliability, and resale value of your vehicle. (Premium Maintenance items are available at every 30,000 miles or 24 month interval.)
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EXPLANATION OF SCHEDULED MAINTENANCE ITEMS

The following descriptions are provided to give you a better understanding of the scheduled maintenance items that should be regularly checked or replaced. The maintenance log indicates at which mileage/time intervals each item requires service.
In addition to scheduled maintenance, your Infiniti requires that some items be checked during normal day-to-day operation. You can find these items listed under “General Maintenance” in Chapter 8 of your Owner’s manual.
Items marked with “*” are recommended by Infiniti for reliable vehicle operation. You are not required to perform such mainte­nance in order to maintain the emission warranty or manufacturer recall liability. Other maintenance items and intervals are required.
When applicable, additional information can be found in the “Do-it-yourself” sec-
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tion in Chapter 8 of your Owner’s Manual.
NOTE: Nissan North America does not advocate the use of non-OEM approved aftermarket flushing systems and strongly advises against performing these services on a Infinti product. Many of the aftermarket flushing systems use non­OEM approved chemicals or solvents, the use of which has not been validated by Nissan North America.
For recommended fuel, lubricants, fluids, grease, and refrigerant refer to Chapter 9 in your Owner’s Manual.
Emission Control System Maintenance:
Drive Belts*
Check engine drive belts for wear, fraying or cracking and for proper tension. Replace any damaged drive belts.
Engine Air Filter
Replace at specified intervals. When
driving for prolonged periods in dusty conditions, check/replace the filter more frequently.
Engine Coolant*
Drain and flush the cooling system at the specified interval.
Engine Oil and Oil Filter
Replace engine oil and oil filter at the specified intervals. For recommended oil grade and viscosity refer to Chapter 9 in your Owner’s Manual.
Engine Valve Clearance*
Inspect only if valve noise increases. Adjust valve clearance if necessary.
Evaporative Emissions Control Vapor Lines*
Check vapor lines and connections for leaks or looseness. Tighten connections or replace parts as necessary.
EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
Fuel Filter
Maintenance-free item
Fuel Lines*
(In-tank type filter)
Check the fuel hoses, piping and con­nections for leaks, looseness, or deterio­ration. Tighten connections or replace parts as necessary.
Spark Plugs
Replace at specified intervals. Install new plugs of the same type as originally equipped.
Chassis and Body Maintenance:
Brake Lines and Cables
Visually inspect for proper installation. Check for chafing, cracks, deterioration, and signs of leaking. Replace any deteri­orated or damaged parts immediately.
Brake Light and Cruise Control Switches
Inspect the clearance between the brake pedal and the switches.
Brake Calipers, Pads, Rotors
Check for wear, deterioration and fluid
.
leaks. Replace any deteriorated or dam­aged parts immediately.
Climate Controlled Seat Filter
Replace at specified intervals (M45/M35/FX50/FX35/G37 Convertible, if so equipped).
Exhaust System
Visually inspect the exhaust pipes, muffler and hangers for leaks, cracks, deterioration, and damage. Tighten connections or replace parts as necessary.
In-Cabin Microfilter
Replace at specified intervals. When driving for prolonged periods in dusty conditions, replace the filter more frequently.
Propeller Shaft(s)
Check for damage, looseness, and grease leakage (4WD/AWD/RWD).
Steering Gear and Linkage, Axle and Suspension Parts, Drive Shaft Boots
Check for damage, looseness, and leak­age of oil or grease. Under severe driving conditions, inspect more frequently.
Tire Rotation
Tires should be rotated every 7,500 miles according to the instructions in the Owner’s Manual (except G37 Sedan 2WD Sport, G37 Coupe 2WD Sport and G37 Convertible). When rotating tires, check for damage and uneven wear. Replace if necessary.
Transmission Fluid – Automatic or Manual, Differential Oil, Transfer Case Oil
Visually inspect for signs of leakage at specified intervals. If towing a trailer, using a camper or car–top carrier, or driving on rough or muddy roads, replace the trans­mission fluid/oil at every 30,000 miles or 24 months (except models with 7-speed automatic transmission and the M35/EX35 with 5-speed automatic transmission).
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OFF-ROAD MAINTENANCE (QX56 ONLY)
Check the following items more frequently after driving off-road through deep sand, mud or water:
• Brake pads and rotors
• Brake lines and hoses
• Differential oil, transmission fluid, and transfer case oil
• Steering linkage
• Propeller shafts and drive shafts
• Engine air filter
• In-cabin microfilter
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MAINTENANCE SCHEDULES

The following Maintenance Schedule has been compiled by Infiniti to assist you in performing the recommended maintenance services and keeping appropriate records of services performed. Along with the related repair invoices, receipts, and other such records, a properly documented maintenance history could enhance the value of your vehicle should you ever wish to sell it. The services listed represent the minimal factory recommended requirements for each time/mileage interval, up to 120,000 miles / 96 months.
Beginning on page 46 you will find a maintenance log that should be used to track when and where services were performed. Ask your Service Consultant to stamp and update your log each time your vehicle is serviced.
M A I N T E N A N C E S C H E D U L E
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COMPLIMENTARY MULTI-POINT INSPECTION*
For the ultimate in preventative maintenance, ask your Service Consultant for a complimentary Multi-Point Inspection every time you visit your participating Infiniti dealer.
MPI’s are performed by Infiniti factory trained Technicians who will provide you with a detailed report of your vehicles condition.
Driving your Infiniti should be as worry-free an experience as possible. Trust your Infiniti dealership to inspect and maintain your vehicle so you can take pride in knowing your
M A I N T E N A N C E S C H E D U L E
vehicle is ready for the road ahead.
*Available at participating dealers
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Left Rear Right Rear
Right FrontLeft Front
Multi-Point Vehicle Inspection
Customer Name: Year/Model: Date:
M
ileage: VIN: Work Order #:
Service Consultant: Technician:
24 24 24
25 25 25
Battery Terminals / Cables / Mountings
C
heck Condition of Battery (Storage Capacity Test)
INTERIOR / EXTERIOR
BATTERY PERFORMANCE
UNDER VEHICLE
UNDER HOOD
CHECKED AND OKAY
MAY NEED FUTURE ATTENTION
REQUIRES IMMEDIATE ATTENTION
CHECKED AND OKAY
MAY NEED FUTURE ATTENTION
REQUIRES IMMEDIATE ATTENTION
COMMENTS / ESTIMATES
TIRINFINSP 06/07
BRAKE
L
eft Front Brake Lining _______ mm
Left Rear Brake Lining _______ mm
R
ight Front Brake Lining _______ mm
Right Rear Brake Lining _______ mm
TIRE
T
ire Tread____32nds
Wear Pattern_______
Tire Pressure____psi
Tire Tread____32nds
Wear Pattern_______
Tire Pressure____psi
T
ire Tread____32nds
Wear Pattern_______
Tire Pressure____psi
Tire Tread____32nds
Wear Pattern_______
Tire Pressure____psi
1 1 1
2 2 2
3 3 3
4 4 4
5 5 5
6 6 6
7 7 7
8 8 8
9 9 9
10 10 10
11 11 11
12 12 12
13 13 13
14 14 14
15 15 15
16 16 16
17 17 17
18 18 18
19 19 19
20 20 20
21 21 21
22 22 22
23 23 23
Head Lights / Tail Lights / Turn Signals / Brake Lights H
azard Warning Lights / Exterior Lamps
Windshield Washer Spray / Wiper Blades
W
indshield Condition (Inspect for Cracks, Chips, or Fitting)
Upholstery / Carpet / Floor Mats / Mirrors / Glass
Emergency Brake Adjustment
Horn Operation
Fuel Tank Cap Gasket
In-Cabin Microfilter (if equipped)
Clutch Operation (if equipped)
Shock Absorbers / Suspension
Steering Gear Box / Linkage and Boots / Ball Joints / Dust Covers
Muffler / Exhaust Pipes / Mountings
Engine Oil and/or Fluid Leaks
Brake Lines / Hoses / Parking Brake Cable
Drive Shaft Boots / Constant Velocity Boots / U-Joints / Transmission Linkage (if equipped)
Transmission / Differential / Transfer Case (Check Fluid Level, Fluid Condition and Fluid Leaks)
Fuel Lines and Connections / Fuel Tank Band / Fuel Tank Vapor Vent System Hoses
Fluid Levels: Oil / Coolant / Battery / Power Steering / Brake / Washer / Automatic Transmission
Engine Air Filter
Drive Belts (condition and adjustment)
Engine Coolant System
Cooling System Hoses / Heater Hoses / Air Conditioning Hoses and Connections
Radiator Core and Cap
Brake Inspection Not Performed This Visit
26 26 26
26 26 26
26 26 26
26 26 26
27 27 27
27 27 27
27 27 27
27 27 27
27 27 27
27 27 27
27 27 27
27 27 27
27 27 27
27 27 27
27 27 27
27 27 27
GENUINE INFINITI SERVICE AND PARTS
Customer Signature Date
Pass Recharge Retest Fail Date Code__________
COMPLIMENTARY MULTI-POINT INSPECTION*
M A I N T E N A N C E S C H E D U L E
13
3,750 MILES OR 3 MONTHS
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SCHEDULE 1 MAINTENANCE
K Replace engine oil and filter
Next scheduled maintenance at
M A I N T E N A N C E S C H E D U L E
Equipment varies by model. Perform only those operations that apply to your vehicle.
K
For the ultimate in preventative maintenance, ask your Service Consultant for a complimentary Multi-Point Inspection every time you visit your participating Infiniti dealer. See page 12 and 13 for more information on Multi-Point Inspections.
SCHEDULE 2 MAINTENANCE
7,500 Miles or 6 Months
7,500 MILES OR 6 MONTHS
SCHEDULE 1 MAINTENANCE
K Replace engine oil and filter K Rotate tires (except G37 Sedan 2WD
Sport, G37 Coupe 2WD Sport and G37 Convertible)
K Inspect the following:
__ Axle & suspension parts __ Brake calipers, pads, rotors __ Drive shaft boots (4WD/AWD) __ Exhaust system __ Front suspension ball joints __ Propeller shaft (4WD/AWD/RWD) __ Steering gear and linkage __ Steering linkage ball joints
Equipment varies by model. Perform only those operations that apply to your vehicle.
K
For the ultimate in preventative maintenance, ask your Service Consultant for a complimentary Multi-Point Inspection every time you visit your participating Infiniti dealer. See page 12 and 13 for more information on Multi-Point Inspections.
SCHEDULE 2 MAINTENANCE
K Replace engine oil and filter K Rotate tires (except G37 Sedan 2WD
Sport, G37 Coupe 2WD Sport and G37 Convertible)
M A I N T E N A N C E S C H E D U L E
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