Infiniti M 2011 User Manual

For your safety, read carefully and keep in this vehicle.

2011 Inﬁniti M Owner’s Manual

FOREWORD

Your INFINITI represents a new way of thinking about vehicle design. It integrates advanced engineering and superior craftsmanship with a simple, refined aesthetic sensitivity associated with traditional Japanese culture.

The result is a different notion of luxury and beauty. The car itself is important, but so is the sense of harmony that the vehicle evokes in its driver, and the sense of satisfaction you feel with the INFINITI — from the way it looks and drives to the high level of retailer service.

To ensure that you enjoy your INFINITI to the fullest, we encourage you to read this Owner’s Manual immediately. It explains all of the features, controls and performance characteristics of your INFINITI; it also provides important instructions and safety information.

A separate Warranty Information Booklet is included in your Owner’s literature portfolio. The INFINITI Service and Maintenance Guide explains details about maintaining and servicing your vehicle. Always carry it with you when you take yourvehicle to an INFINITI retailer. The Warranty Information Booklet contents provide complete information about all warranties covering this vehicle, the requirements to keep the warranties in effect as well as the INFINITI Roadside Assistance program.

Additionally, a separate Customer Care and Lemon Law Information Booklet will explain how to resolve any concerns you may have with your vehicle, as well as clarify your rights under your state’s lemon law.

READ FIRST — THEN DRIVE SAFELY

Before driving your vehicle, read your Owner’s Manual carefully. This will ensure familiarity with controls and maintenance requirements, assisting you in the safe operation of your vehicle.

WARNING

IMPORTANT SAFETY INFORMATION REMINDERS FOR SAFETY!

Follow these important driving rules to help ensure a safe and comfortable trip for you and your passengers!

● NEVER drive under the influence of alcohol or drugs.

● ALWAYS observe posted speed limits and never drive too fast for conditions.

● ALWAYS give your full attention to driving and avoid using vehicle features or taking other actions that could distract you.

● ALWAYS use your seat belts and appropriate child restraint systems. Pre-teen children should be seated in the rear seat.

● ALWAYS provide information about the proper use of vehicle safety features to all occupants of the vehicle.

● ALWAYS review this Owner’s Manual for important safety information.

MODIFICATION OF YOUR VEHICLE

This vehicle should not be modified. Modification could affect its performance, safety or durability, and may even violate governmental regulations. In addition, damage or performance problems resulting from modification will not be covered under the INFINITI warranties.

WHEN READING THE MANUAL

This manual includes information for all options available on this model. Therefore, you may find some information that does not apply to your vehicle.

All information, specifications and illustrations in this manual are those in effect at the time of printing. INFINITI reserves the right to change specifications or design at any time without notice.

IMPORTANT INFORMATION ABOUT THIS MANUAL

You will see various symbols in this manual. They are used in the following ways:

WARNING

This is used to indicate the presence of a hazard that could cause death or serious personal injury. To avoid or reduce the risk, the procedures must be followed precisely.

CAUTION

This is used to indicate the presence of a hazard that could cause minor or moderate personal injury or damage to your vehicle. To avoid or reduce the risk, the procedures must be followed carefully.

SIC0697

If you see the symbol above, it means “Do not do this” or “Do not let this happen” .

If you see a symbol similar to those above in an illustration, it means the arrow points to the front of the vehicle.

Arrows in an illustration that are similar to those above indicate movement or action.

Arrows in an illustration that are similar to those above call attention to an item in the illustration.

CALIFORNIA PROPOSITION 65 WARNING

WARNING

Engine Exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

BLUETOOTH姞 is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Visteon Corporation and Clarion Co., Ltd.

Gracenote姞 is a registered trademark of Gracenote, Inc. The Gracenote logo and logo type, and the “Powered by Gracenote” logo are trademarks of Gracenote.

CALIFORNIA PERCHLORATE ADVISORY

Some vehicle parts, such as lithium batteries, may contain perchlorate material. The following advisory is provided: “Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/ hazardouswaste/perchlorate.”

XM Radio姞 requires subscription, sold separately after first 90 days. Not available in Alaska, Hawaii or Guam. For more information, visit www. xmradio.com.

All rights reserved. No part of this Owner’s Manual may be reproduced or stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Nissan Motor Co., Ltd.

INFINITI CUSTOMER CARE PROGRAM

INFINITI CARES ...

Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your INFINITI retailer cannot assist you with or you would like to provide INFINITI directly with comments or questions, please contact our (INFINITI’s) Consumer Affairs Department using our toll-free number:

For U.S. customers

1-800-662-6200

For Canadian customers

1-800-361-4792

We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.

The Consumer Affairs Department will ask for the following information:

– Your name, address, and telephone number

– Vehicle identification number (on dash

panel)

– Date of purchase

– Current odometer reading

– Your INFINITI retailer’s name

– Your comments or questions

You can write to INFINITI with the information on the left at:

For U.S. customers

INFINITI Division Nissan North America, Inc. Consumer Affairs Department P.O. Box 685003 Franklin, TN 37068-5003

For Canadian customers

INFINITI Division Nissan Canada Inc. 5290 Orbitor Drive Mississauga, Ontario L4W 4Z5

Table of

Illustrated table of contents

Contents

Safety — Seats, seat belts and supplemental restraint system

Instruments and controls

Pre-driving checks and adjustments

Monitor, climate, audio, phone and voice recognition systems

Starting and driving

In case of emergency

Appearance and care

Maintenance and do-it-yourself

Technical and consumer information

Index

0 Illustrated table of contents

Seats, seat belts and supplemental restraint

system (SRS) .....................................0-2

Exterior front...................................... 0-3

Exterior rear ......................................0-4

Passenger compartment ........................... 0-5

Cockpit...........................................0-6

Instrument panel .................................. 0-8

Meters and gauges ................................ 0-9

Engine compartment.............................. 0-10

VK56VD engine ............................... 0-10

VQ37VHR engine ...............................0-11

Warning and indicator lights ...................... 0-12

SEATS, SEAT BELTS AND SUPPLEMENTAL RESTRAINT SYSTEM (SRS)

1. Supplemental front-impact air bags (Page 1-36)

2. Front seat-mounted side-impact supple-

mental air bags (P. 1-36)

3. Seat belts (P. 1-11)

7. Occupant classification sensor (pattern sensor) (P. 1-41)

8. Front seats (P. 1-3)

9. Seat belts with pretensioners (P. 1-47)

10. Rear seats

— Child restraints (P. 1-19)

11. LATCH (Lower Anchors and Tethers for

CHildren) system (P. 1-21)

SSI0715

4. Head restraints (P. 1-4)

5. Roof-mounted curtain side-impact supplemental air bags (P. 1-36)

6. Child restraint anchor points (for top

tether strap child restraint) (P. 1-32)

0-2 Illustrated table of contents

EXTERIOR FRONT

1. Hood (P. 3-16)

2. Headlight and turn signal — Operation (P. 2-32) — Bulb replacement (P. 8-19)

7. Fog light (P. 2-37)

8. Tires — Wheel and tires (P. 8-29, P. 9-9) — Flat tire ( 6-2) — Tire pressure monitoring system (TPMS) (P. 2-13, P. 5-3)

9. Outside mirrors (P. 3-24)

10. Doors

— Keys (P. 3-2) — Door locks (P. 3-4) — Intelligent Key system (P. 3-6) — Remote keyless entry system (P. 3-13) — Welcome light (P. 2-54)

SSI0686

3. Windshield wiper and washer — Operation (P. 2-30) — Maintenance (P. 8-20)

4. Moonroof (P. 2-51)

5. Power windows (P. 2-49)

6. Recovery hook (P. 6-15)

Illustrated table of contents 0-3

EXTERIOR REAR

1. Trunk — Intelligent Key system (P. 3-6) — Remote keyless entry system (P. 3-13) — Trunk lid (P. 3-17)

2. High-mounted stop light (P. 8-26)

0-4 Illustrated table of contents

7. Fuel-filler door — Operation (P. 3-19) — Fuel recommendation (P. 9-4)

8. Child safety rear door locks (P. 3-6)

SSI0687

3. Rear combination light (bulb replacement) (P. 8-26)

4. Satellite antenna (P. 4-44)

5. Rear window defroster (P. 2-32)

6. Rear view camera (if so equipped)

(P. 4-24)

PASSENGER COMPARTMENT

1. Rear sunshade (if so equipped) (P. 2-53)

2. Coat hooks (P. 2-48)

3. Rear personal light (P. 2-55)

4. Sun visors (P. 3-22)

5. Power windows (P. 2-49)

9. Inside rearview mirror — Operation (P. 3-23) — HomeLink姞 (if so equipped) (P. 2-57)

10. Trunk pass-through/Rear armrest

(P. 1-10)

11. Rear cup holders (P. 2-45)

12. Console box

— Power outlet (P. 2-44) — USB input operation (P. 4-66) — iPod姞 player operation (P. 4-74)

13. Front cup holders (P. 2-45)

SSI0688

6. Moonroof switch (if so equipped) (P. 2-51)

7. Map light (P. 2-54)

— Active noise control system (P. 5-94)

8. Sunglasses holder (P. 2-46)

Illustrated table of contents 0-5

COCKPIT

1. Instrument brightness control switch (P. 2-36)

2. AFS switch (if so equipped) (P. 2-35)

3. Headlight, fog light and turn signal switch

(P. 2-32)

SSI0689

4. Trip computer switch (P. 2-24)

5. TRIP/RESET switch for twin trip odometer (P. 2-6)

6. Windshield wiper and washer switch

(P. 2-30)

7. Vehicle Dynamic Control (VDC) OFF switch (P. 5-89)

8. Rear sunshade switch (if so equipped)

(P. 2-53)

9. Steering heater switch (if so equipped)

(P. 2-38)

10. Trunk lid release switch (P. 3-17)

11. Warning systems switch (if so equipped)

(P. 5-20, P. 5-28, P. 5-73)

12. IBA OFF switch (if so equipped) (P. 5-77)

13. Electric tilting/telescopic steering wheel

lever (P. 3-21)

14. Steering-wheel-mounted controls (left

side) — Menu control switch (models with navigation system)/Audio tuning switch (models without navigation system) (P. 4-83) — BACK switch (models with navigation system) (P. 4-83) — TALK switch (if so equipped) (P. 4-109)/Phone switch (if so equipped) (P. 4-86) — Volume control switch (P. 4-83) — Audio source switch (P. 4-44)

0-6 Illustrated table of contents

15. Steering wheel — Horn (P. 2-39) — Driver supplemental air bag (P. 1-36) — Heated steering wheel (if so equipped) (P. 2-38)

16. Steering-wheel-mounted controls (right

side) — Cruise control switches (P. 5-39) — Intelligent Cruise Control (ICC) switches (if so equipped) (P. 5-41) — Dynamic driver assistance switch (if so equipped) (P. 5-20, P. 5-28, P. 5-62)

Illustrated table of contents 0-7

INSTRUMENT PANEL

1. Side ventilator (P. 4-30)

2. Paddle shifter (if so equipped) (P. 5-14)

3. Meters and gauges (P. 2-5)

4. Hazard warning flasher switch (P. 2-37)

0-8 Illustrated table of contents

SSI0690

5. Rear window and outside mirror defroster switch (P. 2-32)

6. Center display (P. 4-2)/Navigation

system* (if so equipped)

7. Clock (P. 2-43)

8. Center multi-function control panel — Navigation system* (if so equipped) — Vehicle information and setting buttons (P. 4-8) — Bluetooth姞 Hands-Free Phone System (P. 4-86) — Audio system (P. 4-44)

9. Automatic climate control system (P. 4-30)/Forest Air™ system (P. 4-30)

10. Center ventilator (P. 4-30)

11. Audio system (P. 4-44)

12. Front passenger supplemental air bag

(P. 1-36)

13. Hood release handle (P. 3-16)

14. Fuse box cover (P. 8-22)

15. Parking brake

— Parking (P. 5-16)

16. Push-button ignition switch (P. 5-7)

17. Climate controlled seat switch (P. 2-40)/

Seat heater switch (P. 2-39)

18. Drive mode select switch (P. 5-16)

19. Cigarette lighter and ashtray (P. 2-44)

20. Glove box lid release handle (P. 2-47)

21. Trunk release power cancel switch

(P. 3-18)

*: Refer to the separate Navigation System

Owner’s Manual.

METERS AND GAUGES

1. Tachometer (P. 2-7)

2. Warning/Indicator lights (P. 2-9)

3. Speedometer (P. 2-6)

4. Engine coolant temperature gauge (P. 2-7)

SIC4317

5. Dot matrix liquid crystal display/ Odometer/twin trip odometer (P. 2-19)

6. Fuel gauge (P. 2-8)

Illustrated table of contents 0-9

ENGINE COMPARTMENT

VK56VD ENGINE

1. Battery (P. 8-16)

2. Fuse/fusible link holder (P. 8-22)

3. Engine oil filler cap (P. 8-11)

4. Brake fluid reservoir (P. 8-15)

5. Window washer fluid reservoir (P. 8-15)

6. Power steering fluid reservoir (P. 8-14)

7. Air cleaner (P. 8-19)

8. Radiator filler cap (P. 8-10)

9. Engine coolant reservoir (P. 8-10)

10. Engine oil dipstick (P. 8-11)

11. Drive belts (P. 8-18)

12. Fuse/fusible link holder (P. 8-22)

0-10 Illustrated table of contents

SDI2538

SDI2537

VQ37VHR ENGINE

1. Battery (P. 8-16)

2. Fuse/fusible link holder (P. 8-22)

3. Engine oil filler cap (P. 8-11)

4. Brake fluid reservoir (P. 8-15)

5. Window washer fluid reservoir (P. 8-15)

6. Power steering fluid reservoir (P. 8-14)

7. Air cleaner (P. 8-19)

8. Radiator filler cap (P. 8-10)

9. Engine coolant reservoir (P. 8-10)

10. Engine oil dipstick (P. 8-11)

11. Drive belts (P. 8-18)

12. Fuse/fusible link holder (P. 8-22)

Illustrated table of contents 0-11

WARNING AND INDICATOR LIGHTS

Warning

light

Name Page

All-Wheel Drive (AWD) warning light*

Anti-lock Braking System (ABS) warning light

Automatic Transmission check warning light

Brake warning light 2-11

Blind Spot Warning (BSW)/ Blind Spot Intervention (BSI) system warning light (orange)*

Charge warning light 2-12

Distance Control Assist (DCA) system warning light (orange)*

2-10

2-11

2-12

Warning

light

Name Page

Engine oil pressure warning light

4 Wheel Active Steer (4WAS) warning light*

Intelligent Cruise Control (ICC) system warning light (orange)*

Lane departure warning light (orange)*

Low tire pressure warning light

Master warning light 2-14

Preview Function warning light (orange)*

Seat belt warning light and chime

2-12

2-13

2-14

Warning

light

Indicator

light

Name Page

Supplemental air bag warning light

Vehicle Dynamic Control (VDC) warning light

Adaptive Front lighting System (AFS) off indicator light*

Name Page

Automatic Transmission (AT) position indicator light*

Blind Spot Intervention (BSI) ON indicator light (green)*

ECO drive indicator light

2-15

2-16

0-12 Illustrated table of contents

Indicator

light

Name Page

Front fog light indicator light

2-16

Indicator

light

Name Page

Turn signal/hazard indicator lights

2-18

Front passenger air bag status light

High beam indicator light

Intelligent Brake Assist (IBA) off indicator light*

Lane Departure Prevention (LDP) ON indicator light (green)*

Malfunction Indicator Light (MIL)

Security indicator light 2-18

Low beam indicator light (green)

2-16

2-17

2-18

Vehicle Dynamic Control (VDC) off indicator light

*: if so equipped

2-18

Illustrated table of contents 0-13

MEMO

0-14 Illustrated table of contents

1 Safety — Seats, seat belts and supplemental restraint system

Seats .............................................1-2

Front seats .....................................1-3

Head restraints .................................1-4

Adjustable headrests ............................1-7

Armrest .......................................1-10

Seat belts ........................................1-11

Precautions on seat belt usage .................. 1-11

Pregnant women ...............................1-13

Injured persons ................................1-13

Pre-crash seat belts with comfort function

(front seats) (if so equipped) ....................1-13

Three-point type seat belt.......................1-14

Seat belt extenders.............................1-16

Seat belt maintenance ..........................1-17

Child safety.......................................1-17

Infants ........................................1-18

Small children .................................1-18

Larger children.................................1-18

Child restraints ...................................1-19

Precautions on child restraints ..................1-19

Lower Anchors and Tethers for CHildren

System (LATCH) ................................1-21

Rear-facing Child restraint installation

using LATCH .................................. 1-23

Rear-facing child restraint installation using

the seat belts ..................................1-25

Forward-facing Child restraint installation

using LATCH ...................................1-27

Forward-facing child restraint installation

using the seat belts ........................... 1-29

Installing top tether strap ...................... 1-32

Booster seats ................................. 1-33

Supplemental restraint system .................... 1-36

Precautions on supplemental restraint

system ....................................... 1-36

INFINITI Advanced Air Bag System (front

seats) .........................................1-41

Front seat-mounted side-impact supplemental air bag and roof-mounted curtain side-impact supplemental air bag

systems ...................................... 1-46

Seat belts with pretensioners (front seats) ...... 1-47

Supplemental air bag warning labels ........... 1-48

Supplemental air bag warning light ............. 1-48

Repair

and replacement procedure.............. 1-49

SEATS

WARNING

● Do not ride in a moving vehicle when the seatback is reclined. This can be dangerous. The shoulder belt will not be against your body. In an accident, you could be thrown into it and receive neck or other serious injuries. You could also slide under the lap belt and receive serious internal injuries.

● For the most effective protection when the vehicle is in motion, the seat should be upright. Always sit well back in the seat with both feet on the floor and adjust the seat belt properly. See “PRECAUTIONS ON SEAT BELT USAGE” later in this section.

CAUTION

When adjusting the seat positions, be sure not to contact any moving parts to avoid possible injuries and/or damages.

SSS0133

● Do not leave children unattended inside the vehicle. They could unknowingly activate switches or controls. Unattended children could become involved in serious accidents.

● The seatback should not be reclined further than necessary for comfort. Seat belts are most effective when the passenger sits well back and straight up in the seat. If the seatback is reclined, the risk of sliding under the lap belt and being injured is increased.

1-2 Safety — Seats, seat belts and supplemental restraint system

FRONT SEATS Front power seat adjustment

Operating tips :

● The power seat motor has an auto-reset overload protection circuit. If the motor stops during operation, wait 30 seconds, then reactivate the switch.

● Do not operate the power seat switch for a long period of time when the engine is off. This will discharge the battery.

See “AUTOMATIC DRIVE POSITIONER” in the “3. Pre-driving checks and adjustments” section for the seat position memory function.

Forward and backward :

Moving the switch slide the seat forward or backward to the desired position.

Reclining :

Move the recline switch desired angle is obtained. To bring the seatback forward again, move the switch

The reclining feature allows adjustment of the seatback for occupants of different sizes for added comfort and to help obtain proper seat belt fit. (See “PRECAUTIONS ON SEAT BELT USAGE” later in this section.) Also, the seatback

forward or backward will

䊊

backward until the

䊊

forward.

䊊

Safety — Seats, seat belts and supplemental restraint system 1-3

SSS0834

can be reclined to allow occupants to rest when the vehicle is parked.

SSS0835 SSS0795

Seat lifter :

Push the front or rear end of the switch up or down to adjust the angle of the front portion or height of the seat.

Lumbar support (if so equipped) :

The lumbar support feature provides lower back support to the driver.

Push the front to adjust the seatback lumbar area.

䊊

or back

end of the switch

䊊

HEAD RESTRAINTS

WARNING

Head restraints supplement the other vehicle safety systems. They may provide additional protection against injury in certain rear end collisions. Adjust the head restraints properly, as specified in this section. Check the adjustment after someone else uses the seat. Do not attach anything to the head restraint stalks or remove the head restraint. Do not use the seat if the head restraint has been removed. If the head restraint was removed, reinstall and properly adjust the head restraint before an occupant uses the seating position. Failure to follow these instructions can reduce the effectiveness of the head restraints. This may increase the risk of serious injury or death in a collision.

1-4 Safety — Seats, seat belts and supplemental restraint system

SSS0989 SSS0992 SSS0997

The illustration shows the seating positions equipped with head restraints. The head restraints are adjustable.

Indicates the seating position is

equipped with a head restraint.

Components

1. Head restraint

2. Adjustment notches

3. Lock knob

4. Stalk

Adjustment

Adjust the head restraint so the center is level with the center of your ears.

Safety — Seats, seat belts and supplemental restraint system 1-5

SSS0993 SSS0994 SSS0995

To raise the head restraint, pull it up. To lower, push and hold the lock knob and push

the head restraint down.

1-6 Safety — Seats, seat belts and supplemental restraint system

Removal

Use the following procedure to remove the adjustable head restraints.

1. Pull the head restraint up to the highest position.

2. Push and hold the lock knob.

3. Remove the head restraint from the seat.

4. Store the head restraint properly in a

secure place so it is not loose in the vehicle.

Reinstall and properly adjust the head restraint before an occupant uses the seating position.

SSS0996 SSS0508

Install

1. Align the head restraint stalks with the holes in the seat. Make sure that the head restraint is facing the correct direction. The stalk with the adjustment notches must be installed in the hole with the lock

䊊

knob

2. Push and hold the lock knob and push the

head restraint down.

3. Properly adjust the head restraint before

an occupant uses the seating position.

䊊

Front-seat Active Head Restraints

The Active Head Restraint moves forward utilizing the force that the seatback receives from the occupant in a rear-end collision. The move-

ment of the head restraint helps support the occupant’s head by reducing its backward movement and helping absorb some of the forces that may lead to whiplash-type injuries.

Active Head Restraints are effective for collisions at low to medium speeds in which it is said that whiplash-type injury occurs most.

Active Head Restraints operate only in certain rear-end collisions. After the collision, the head restraints return to their original positions.

Adjust the Active Head Restraints properly as described earlier in this section.

ADJUSTABLE HEADRESTS

WARNING

The adjustable headrests supplement the other vehicle safety systems. They may provide additional protection against injury in certain rear end collisions. Adjust the headrest properly, as specified in this section. Check the adjustment after someone else uses the seat. Do not attach anything to the headrest stalks or remove the headrest. Do not use the seat if the headrest has been removed. If the headrest was removed, install and properly adjust the headrest before an occupant uses the seating position. Failure to follow these instructions can reduce the effectiveness of the headrests. This may increase the risk of serious injury or death in a collision.

Safety — Seats, seat belts and supplemental restraint system 1-7

SSS1015 SSS0992 SSS0997

The illustration shows the seating positions equipped with adjustable headrests.

Indicates the seating position is

equipped with an adjustable headrest.

Components

1. Adjustable headrest

2. Adjustment notches

3. Lock knob

4. Stalks

1-8 Safety — Seats, seat belts and supplemental restraint system

Adjustment

Adjust the headrest so the center is level with the center of your ears.

SSS0993 SSS0994 SSS0995

To raise the headrest, pull it up. To lower, push and hold the lock knob and push

the headrest down.

Safety — Seats, seat belts and supplemental restraint system 1-9

Removal

Use the following procedure to remove the adjustable headrests.

1. Pull the headrest up to the highest position.

2. Push and hold the lock knob.

3. Remove the headrest from the seat.

4. Store the headrest properly in a secure

place so it is not loose in the vehicle.

5. Install and properly adjust the headrest before an occupant uses the seating position.

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