Huawei Wingle Faq

FAQ For HUAWEI Wingle

Safety Level: Open

2015-05-29

HUAWEI Confidential

Page1, Total10

FAQ For HUAWEI Wingle V1.0

Huawei Technologies Co., Ltd.

All Rights Reserved

FAQ For HUAWEI Wingle

Safety Level: Open

2015-05-29

HUAWEI Confidential

Page2, Total10

Work Scene of Wingle：

FAQ For HUAWEI Wingle

Safety Level: Open

2015-05-29

HUAWEI Confidential

Page3, Total10

1. Which OS does Wingle support? ....................................................................................... 4

2. LED is off by connecting to PC, how should I do？ ........................................................... 4

3. Wingle is recognized as“Unknown device”when connect it to PC. How should I do? ..... 4

4. PC cannot read drivers disk after connect Wingle to PC？ ............................................... 5

5. PC prompts “Drivers install failed” after connect it to PC. How should I do？ ................ 5

6. PC is dead after inserted card into a computer? .............................................................. 6

7. During the use of my data card, my PC's screen turns blue, what should I do? ............... 6

8. How many devices can be connected to a Wingle at the same time though Wi-Fi？...... 6

9. How far can Wi-Fi signal of Wingle cover? ........................................................................ 7

10. What kind of charger and Mobile Power can Wingle use？ ............................................. 7

11. Wi-Fi signal cannot be found, what should I do？ ............................................................ 7

12. When connecting Wi-Fi, Wi-Fi password prompt error？ ................................................ 7

13. The device can connect the Wi-Fi, but can not connect the network, what should I do？

8

14. How to view the data card hardware and software versions？ ....................................... 8

15. When there is no signal or no service, How to deal with it？ .......................................... 8

16. Can not find 3G/4G network，How to deal with？ ......................................................... 9

17. Signal display properly, the network suddenly interrupted，How to deal with？ .......... 9

18. Why connected to Wi-Fi and mobile networks but still can not open the Web UI page？

10

19. What is the APN？How to set APN？ ............................................................................. 10