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Mate 9
User Manual
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User Guide
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Table of contents
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Huawei Mate 9, Mate 9 Pro User Guide

User Guide

Contents

Foreword
Unboxing your Phone
Getting Started
Getting to know your phone 2
Charging your phone 2
Viewing the battery status 4
Enabling or disabling a SIM card 5
Naming a SIM card 6
Selecting the default mobile data SIM 6
Setting the default SIM card 6
Connecting to the Internet 7
Importing data from your old phone 7
Viewing recommended settings 9
Screen and Display
Home screen 11
Locking and unlocking the screen 27
Using motion gestures 51
Eye comfort mode 52
Network and Sharing
Mobile Internet 57
Wi-Fi 59
Bluetooth 62
VPNs 68
HiSuite 69
Using Huawei Share to transfer files between two Huawei
devices
70
i
Using a USB port to transfer data 71
Security and Backup
Security settings 78
Backing up and restoring data 78
Calls and Contacts
Making calls 86
Answering calls 89
Managing call logs 93
Call settings 94
Contents
Creating a contact card 98
Creating a new contact 99
Adding a contact to your favorites 105
Changing contact photos 105
Viewing call records for individual contacts 105
Assigning a ringtone to a contact 106
Messaging and Email
Sending a message 108
Replying to a message 109
Using RCS instant messaging 109
Marking messages as read 111
Blocking spam messages 111
Adding a message signature 112
Configuring the message ringtone 112
Identifying malicious URLs in text messages 112
Adding an email account 113
ii
Calendar and Notepad
Contents
Deleting an event 120
Searching for events 120
Sending event invitations 120
Creating a note 120
Managing notes 121
Backing up notes 122
Camera and Gallery
Camera options 123
Photos and video recordings 123
Wide aperture mode 129
Monochrome mode 129
Beauty mode 129
Perfect Selfie mode 130
HDR mode 130
Taking panoramic shots 130
Super Night mode 131
Light Painting mode 131
Slow motion recording 131
Time-lapse mode 132
Adding watermarks to photos 132
Audio notes 133
Document correction 133
Managing shooting modes 133
Configuring the camera settings 134
Viewing photos and videos 135
iii
Sharing photos and videos 138
Configuring Gallery 141
Music and Video
About Music 143
Searching for music 143
Deleting songs 143
Creating a playlist 143
Playing a playlist 144
Controlling playback using a smart headset 144
Playing a video 144
Phone Manager
Optimizing performance 146
Contents
Tools
Virus scanner 150
Encrypting apps 151
Setting apps to close automatically when the screen is locked 151
Configuring Phone Manager 152
Logging in to two social media accounts at the same time 153
Health 153
Weather 153
Clock 155
Smart Controller 158
Sound recorder 159
Calculator 161
Mirror 162
Compass 163
Flashlight 163
System Features and Settings
Power on and off timer 165
Restarting your phone 165
Changing the system language 165
iv
Contents
Airplane mode 168
Updating your carrier settings 168
Configuring the sound settings 169
Setting up an account 174
Viewing memory and storage information 175
Setting the date and time 175
Enabling location access 176
Restoring system settings 177
Restoring the network settings 177
Restoring factory settings 177
Viewing product information 178
Accessibility features 179
Accessories
Flip Case Mode 185
Obtaining help
Personal Information and Data Security
List of safety features
Legal Notice
v

Foreword

Read this guide carefully before using your device.
All pictures and illustrations in this document are for your reference only and may differ from the
final product.
Some features in this guide may not be supported by certain devices or carriers.
Symbols and definitions
Description
Reminder
Warning
Highlights important information and tips, and provides
additional information.
Indicates potential problems that may arise if proper care or
attention is not given, such as device damage or data loss.
Warns you about potential hazards that could cause serious
injury.
1

Unboxing your Phone

Dual-lens
camera
Dual-tone flash
Laser sensor
USB-C port
Infrared sensor
Secondary
microphone 1
Secondary microphone 2
Power button
Volume button
Right navigation key Speaker
Headset jack
Front camera
Ambient light sensor
Optical proximity
sensor
Status
indicator
Primary microphone 1
Primary microphone 2
Left navigation key
Primary navigation key/ Fingerprint scanner
Earpiece

Getting to know your phone

Charging your phone

A low battery warning will be displayed when the battery is nearly empty. Charge your phone
immediately to prevent it from switching off automatically.

Using a charger to charge your phone

Connect your phone to a mains socket using the charger and USB cable that came with your
phone.
Do not cover the light sensor, as this may affect some of the phone's functions. When using
a screen protector, ensure that it has a purpose-built cutout for the light sensor.
You must use the charger and USB cable that came with your phone to benefit from quick
charge speeds. Using other chargers or USB cables may cause your phone to continuously
restart or increase the charging time. It may also cause the charger to overheat, or even
damage your device or cause the battery to explode.
2
Unboxing your Phone
l If your phone does not respond when you press the power button, the battery is probably
empty. Charge your battery for at least 10 minutes using a genuine Huawei charger, and
then turn on your phone.
l Your phone will automatically conduct a safety check when you connect it to a charger or
other devices. If your phone detects that the USB port is wet, it will automatically stop
charging and display a safety message. If this message is displayed, unplug the USB
cable from your phone and allow the USB port to dry out completely to avoid damaging
your phone or the battery.

Using a USB port to charge your phone

If you don't have access to a charger, you can charge your phone by connecting it to a computer
with a USB cable.
1 When you use a USB cable to connect your phone to a computer or another device, Allow
access to device data? will be displayed in a popup dialog.
2 Touch NO, CHARGE ONLY.
If another USB connection mode has been selected, swipe down from the top of the screen to
open the notification panel. Touch Charging via USB, and then select Charge only.

Charging other phones using a USB Type-C cable (reverse charging)

You can use your phone to charge other devices with a USB Type-C port (reverse charging).
1 Connect your phone to another device using a USB Type-C cable.
2 On your phone, swipe down from the status bar to open the notification panel, and then set
the USB connection mode to Reverse charging.
3 On the other device, set the USB connection mode to Charge only.
To charge your phone using another device, set the USB connection mode to Charge only on
your phone, and then set the USB connection mode on the other device to Reverse charging.

Safety information

l Only use genuine Huawei batteries, chargers, and USB cables to charge your phone. Third-
party accessories are a potential safety hazard and may impair your phone's performance.
l You can recharge your battery many times, but all batteries have a limited lifespan. If you
notice a significant deterioration in your phone's battery life, you will need to purchase a
replacement battery. Do not attempt to remove built-in batteries. If your phone has built-in
battery, contact an authorized Huawei service center for a replacement. If the battery is
removable, replace it with a genuine Huawei battery.
l Your phone may become warm after prolonged use or when exposed to high ambient
temperatures. If your phone becomes hot to the touch, unplug the USB cable, disable non-
essential features, and avoid prolonged skin contact. Place your phone in a cool location and
allow it to cool down to room temperature.
3
Unboxing your Phone
l Charging times may vary depending on the ambient temperature and the remaining battery
level.
l Avoid using your phone when it is charging. Do not cover your phone or the charger.
For more information on charging and battery care, visit http://consumer.huawei.com/cn/ and
search for your device's user guide.

Battery status information

The battery status is indicated by your phone's indicator light and the battery icon in the status
bar.
Status indicator Battery icon Battery status
Flashing or constant
Less than 4% remaining
red
Red Charging, less than 10% remaining
Orange Charging, 10–90% remaining
Green Charging, at least 90% remaining If 100% is displayed
next to the battery icon in the status bar, or a charging
complete message is displayed on the lock screen, this
indicates that charging is complete.

Viewing the battery status

You can view the battery status and configure the status bar to display the remaining battery
percentage.

Viewing the battery status

The battery status is indicated by the battery icon in the status bar.
Touch Phone Manager > to view the remaining battery percentage and usage time.

Displaying the remaining battery percentage in the status bar

You can display the remaining battery percentage in the status bar in two ways:
l Touch Phone Manager > and switch on Remaining battery percentage.
l Touch Settings > Notification & status bar > Battery percentage. Select Next to icon or In
icon to display the remaining battery percentage in the chosen location. Select Do not show if
you do not want the remaining battery percentage to be displayed.
4

Getting Started

Setup wizard

Read the Quick Start Guide carefully before using your phone for the first time and ensure that
the Nano SIM card is inserted correctly.
Press and hold the power button to turn on your phone. Follow the onscreen instructions to
complete initial setup.
1 Select your language and region, and then touch NEXT. 2 Read the user terms and Huawei Privacy Policy carefully and then touch AGREE > AGREE
to accept.
3 Follow the onscreen instructions to enable Wi-Fi+. 4 Your phone will automatically list nearby Wi-Fi networks. Select a network and enter the
password to connect.
5 Read the Google services carefully and then touch NEXT. 6 On Set up your phone screen, you can:
l Touch Keep your apps & data, follow the onscreen instructions to restore a backup or
copy from a device.
l Touch Set up as new, follow the onscreen instructions to migrate data, or touch SET AS
NEW PHONE > OK to skip this step.
You can always migrate data later by going to Settings > Advanced settings > Data
transmission.
7 Follow the onscreen instructions to add your fingerprint. You must also set a PIN or Password
to unlock the screen in case fingerprint recognition fails.
It is important to remember this password so that you are always able to unlock your
phone.
8 Touch GET STARTED to complete setup. Once EMUI launches, your phone is ready for use.

Enabling or disabling a SIM card

Disable or enable a SIM card to keep your work and private life separate.
1 Open Settings 2 Touch Dual SIM management. 3 Toggle the switch next to SIM 1 or SIM 2.
5
Getting Started
Disabled SIM cards cannot be used to make calls, send messages, or access the Internet.

Naming a SIM card

By default, each SIM card is named after the carrier. You can rename your SIM card to make it
easier to identify.
1 Open Settings. 2 Touch Dual SIM management 3 Select a SIM card. Enter a name and touch OK.
Features may vary depending on your carrier.

Selecting the default mobile data SIM

You can select a default SIM card for mobile data services.
1 Open
Settings.
2 Touch Dual SIM management. 3 Touch SIM 1 or SIM 2 next to Default mobile data.
Features may vary depending on your carrier.

Setting the default SIM card

You can select a default SIM card for outgoing calls and messages.
1 Open Settings. 2 Touch Dual SIM management
6
Getting Started
3 Touch Default calling SIM and select SIM 1 or SIM 2
After you have selected the default SIM card, SIM 1 and SIM 2 will no longer be displayed on the
dialer.

Connecting to the Internet

Connect to the Internet over Wi-Fi or mobile data to browse websites, check your emails, and
chat to friends.

Connecting to a Wi-Fi network

1 Pull down the status bar to open the notification panel.
2 Touch and hold to open the Wi-Fi settings screen. 3 Switch on Wi-Fi. Your phone will list available Wi-Fi networks. 4 Select the Wi-Fi network you want to connect to: If the network is encrypted, enter the
password when prompted.

Connecting to a mobile data network

Before using mobile data, ensure that you have a data plan with your carrier to avoid
incurring excessive data charges.
1 Pull down the status bar to open the notification panel.
2 Touch to enable mobile data.

To save battery and reduce data usage, disable mobile data when you are not using it.

Importing data from your old phone

Transfer the data on your old phone to your computer and then transfer it to your new phone.
7

Open Data transmission

Old phone
New phone
1 Open Settings.
2 Touch Advanced settings > Data transmission. You can:

Import data using HiSuite

Getting Started
Back up the data on your old phone to your computer. For more information, see
Transferring data using a computer.
1 Touch FROM HISUITE. 2 Connect your phone to your computer using a USB cable and touch Restore in HiSuite. 3 Select a backup file and touch Restore to restore it to your new phone.

Import data using Phone Clone

1 Touch FROM OLD PHONE(PHONE CLONE). 2 Choose whether your phone is an Android device or an iPhone and touch CONTINUE.
l If your old phone is an Android device: On your old phone, open phone clone. Touch
Old phone(Send), and then connect to your new phone's portable Wi-Fi hotspot.
l If your old phone is an iPhone: Connect the iPhone to your new phone's portable Wi-Fi
hotspot.
3 Once you have connected the devices, select the data you want to send and touch Send.
8
Getting Started

Using a browser to download Phone Clone

1 Open Settings. 2 Touch Advanced settings > Data transmission > From old phone (Phone Clone). 3 Choose whether your old phone is an Android device or an iPhone, and then touch
Continue. Follow the onscreen instructions to download Phone Clone.
l If your old phone is an Android device: Touch Touch here to generate a QR code on
your new phone to generate a QR code, and then scan the QR code.
l If your old phone is an iPhone: On your iPhone, go to the App Store to download and
install Phone Clone.

Viewing recommended settings

After you have completed the initial setup process, your device will display a list of
recommended settings.
Open
Settings. Touch a recommended setting to configure it.
l Recommended settings include Screen lock, and Change wallpaper, and Add another email
account.
l Touch next to a recommended setting to remove it from the list. Recommendations that
have been removed from the list will no longer be displayed.
9
Recommended
settings
Touch to clear recommended settings
Getting Started
10

Screen and Display

Status bar: Displays notifications and status icons
Display area: Displays app icons, folders, and widgets
Screen position indicator: Indicates which home screen is displayed
Dock bar: Displays frequently used apps

Home screen

About the home screen

Use the home screen to access your apps and widgets.

Basic screen gestures

Use simple touchscreen gestures to perform a variety of tasks, such as launch apps, scroll
through lists, and enlarge images.
Touch: Touch an item once. For example, touch to select
an option or open an app.
Double touch: Touch the target area of the screen twice
in quick succession. For example, double touch an
image in full screen mode to zoom in or out.
11
Screen and Display
Touch and hold: Touch and hold the target area of the
screen for at least 2 seconds. For example, touch and
hold a blank area on the home screen to access the
home screen editor.
Swipe: Swipe your fingers on the screen. Swipe
vertically or horizontally to browse other home screens,
scroll through a document, and more.
Drag: Touch and hold an item, and then move it to
another position. For example, use this gesture to
rearrange apps and widgets on the home screen.
Spread fingers apart: Spread two fingers apart on the
screen. For example, spread two fingers apart to zoom in
on a picture or web page.
Pinch fingers together: Pinch two fingers together on
the screen. For example, pinch two fingers together to
zoom out on an image.

Enabling the Drawer home screen

Use the Drawer home screen to store app icons in a separate app drawer.
Enabling the Drawer home screen
1 Open
Settings.
2 Touch Home screen style > Drawer.
12
Screen and Display
Adding app shortcuts to the home screen
Add frequently used apps to the home screen for quick access.
1 On the home screen, touch to view the list of apps. 2 Touch and hold an app icon until your phone vibrates, and then drag the app icon to the
desired location on the home screen.
You must have enough space on the home screen. If there is not enough space, add
another home screen or free up some space.
Reverting to the standard home screen
1 Open Settings.
13
2 Touch Home screen style > Standard.
Screen and Display

Switching to simple home screen

Simple home screen uses large icons and fonts to display content in an easy-to-read format.
1 Open Settings.
2 Touch Advanced settings > Simple mode and select .
3 On the simple home screen, you can:
l Touch app icons or widgets to open them.
14
Screen and Display
l Touch and hold an icon to enter the home screen editor and add or delete apps and
contacts.
l Touch Others to open the app list and view or open apps.
l Touch Add to add a contact or app icons to the home screen.
l Touch Standard mode to switch back to the standard home screen.

Displaying or hiding notification badges

Notification badges appear in the top-right corner of app icons. The badge number indicates the
number of new notifications. Open the corresponding app to view notification details.
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch Settings > Badge app icons. 3 Toggle the corresponding switch to enable or disable notification badges.
15
Screen and Display

Setting the home screen wallpaper

Choose from a wide range of themes and wallpapers to personalize your phone.
Changing the wallpaper
1 Open Settings. 2 Touch Display > Wallpaper > Set Wallpaper. 3 Select the desired wallpaper and follow the onscreen instructions to set it as the home screen
or lock screen wallpaper (or both)
16
Changing the wallpaper automatically
1 Open Settings. 2 Touch Display > Wallpaper. 3 Switch Randomly change home screen wallpaper on or off.
Screen and Display
When Interval is enabled, you can also configure the Interval and Album to display.
Your wallpaper will change automatically at the specified interval.

Configuring the home screen transition effects

Configure home screen transition effects
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch Transitions.
17
Screen and Display
3 Select your desired transition effect.
Enable or disable home screen loop.
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch Settings.
18
Screen and Display
3 Switch Home screen loop on or off.

Managing home screen icons

Moving home screen icons
On the home screen, touch and hold an app icon or widget until your phone vibrates. You can
then drag the app icon or widget to the desired location.
Uninstalling apps from the home screen
On the home screen, touch and hold the app or widget you want to delete until is displayed
at the top of the screen. Drag the unwanted app or widget to
.
19
Screen and Display
Shaking your phone to auto-align icons
Gaps may appear on the home screen after you uninstall apps or move them into folders. Use
the automatic align feature to arrange apps neatly on the home screen.
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch Settings and switch on Shake. 3 Return to the home screen and open the home screen editor again. Shake your phone to
rearrange apps so that gaps are filled.
20
Screen and Display

Managing home screens

You can customize home screens to your liking.
Adding home screens
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch on the home screen furthest to the left or right to add a new screen.
21
Screen and Display
Deleting home screens
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch on a blank screen to delete it.
You cannot delete a home screen if it contains apps or widgets.
Moving home screens
1 On the home screen, pinch two fingers together to open the home screen editor. 2 Touch and hold the home screen you want to move and drag it to the desired location.
Setting the default home screen
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch
at the top of a home screen to set the chosen home screen as default.
22
Screen and Display

Managing home screen widgets

Add, move, or delete widgets from the home screen.
Adding widgets
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch Widgets. Select a widget and drag it to a blank area on the home screen.
You must have enough space on the home screen. If there is not enough space, add
another home screen or free up some space.
23
Screen and Display
Moving widgets
On the home screen, touch and hold a widget until your phone vibrates, and then drag the
widget to the desired location.
Deleting widgets
On the home screen, touch and hold a widget until your phone vibrates, and then drag the
widget to Remove.
24
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