Huawei Mate 9, Mate 9 Pro User Guide

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User Guide

Foreword

Unboxing your Phone

Getting Started

Getting to know your phone 2

Charging your phone 2

Viewing the battery status 4

Setup wizard 5

Enabling or disabling a SIM card 5

Naming a SIM card 6

Selecting the default mobile data SIM 6

Setting the default SIM card 6

Connecting to the Internet 7

Importing data from your old phone 7

Viewing recommended settings 9

Screen and Display

Home screen 11

Locking and unlocking the screen 27

Notification panel and status bar 31

Navigation bar 36

Themes 38

Floating dock 38

Global search 40

Screenshot 41

Screen recording 45

Split-screen mode 49

Using motion gestures 51

Eye comfort mode 52

Display settings 53

Network and Sharing

Mobile Internet 57

Wi-Fi 59

Bluetooth 62

NFC 64

Multi-screen 66

VPNs 68

HiSuite 69

Using Huawei Share to transfer files between two Huawei

devices

Using a USB port to transfer data 71

Security and Backup

Fingerprint recognition 74

User accounts 75

Security settings 78

Backing up and restoring data 78

File management 81

Calls and Contacts

Making calls 86

Answering calls 89

Making a conference call 91

In-call options 92

Managing call logs 93

Call settings 94

Contents

Creating a contact card 98

Creating a new contact 99

Importing and exporting contacts 100

Managing contacts 102

Searching for contacts 104

Sharing contacts 104

Adding a contact to your favorites 105

Changing contact photos 105

Viewing call records for individual contacts 105

Assigning a ringtone to a contact 106

Contact groups 106

Messaging and Email

Sending a message 108

Replying to a message 109

Using RCS instant messaging 109

Searching for messages 110

Deleting message threads 110

Managing messages 110

Returning to the top of the message list 110

Pinning messages to the top of the list 111

Marking messages as read 111

Blocking spam messages 111

Adding a message signature 112

Configuring the message ringtone 112

Identifying malicious URLs in text messages 112

Receiving delivery reports 112

Adding an email account 113

Sending emails 113

Replying to emails 114

Managing emails 114

Searching emails 115

Viewing email folders 115

Managing VIP contacts 116

Managing email accounts 116

Configuring Mail 117

Calendar and Notepad

Changing the calendar view 118

Viewing global holidays 118

Birthday reminders 118

Syncing events 119

Creating an event 119

Sharing events 119

Contents

Deleting an event 120

Searching for events 120

Sending event invitations 120

Creating a note 120

Managing notes 121

Backing up notes 122

Camera and Gallery

Camera options 123

Photos and video recordings 123

Object recognition and Pro camera mode 127

Wide aperture mode 129

Monochrome mode 129

Beauty mode 129

Perfect Selfie mode 130

HDR mode 130

Taking panoramic shots 130

Super Night mode 131

Light Painting mode 131

Slow motion recording 131

Time-lapse mode 132

Adding watermarks to photos 132

Audio notes 133

Document correction 133

Managing shooting modes 133

Configuring the camera settings 134

Viewing photos and videos 135

Organizing albums 137

iii

Sharing photos and videos 138

Editing a photo 138

Editing Videos 140

Configuring Gallery 141

Music and Video

About Music 143

Searching for music 143

Deleting songs 143

Creating a playlist 143

Playing a playlist 144

Controlling playback using a smart headset 144

Playing a video 144

Phone Manager

Optimizing performance 146

Contents

Tools

Enhancing speed 146

Managing data usage 146

Harassment filter 147

Battery management 148

Managing app permissions 149

Virus scanner 150

Encrypting apps 151

Setting apps to close automatically when the screen is locked 151

Configuring Phone Manager 152

Logging in to two social media accounts at the same time 153

Health 153

Weather 153

Clock 155

Smart Controller 158

Sound recorder 159

Calculator 161

Mirror 162

Compass 163

Flashlight 163

System Features and Settings

Power on and off timer 165

Restarting your phone 165

Changing the system language 165

Using the Google input method 166

Input method settings 166

Editing text 167

Contents

Airplane mode 168

Updating your carrier settings 168

Configuring the sound settings 169

One-hand mode 170

Gloves mode 170

Do not disturb 171

Setting up an account 174

Viewing memory and storage information 175

Setting the date and time 175

Enabling location access 176

Restoring system settings 177

Restoring the network settings 177

Restoring factory settings 177

OTA updates 177

Viewing product information 178

Accessibility features 179

Accessories

Flip Case Mode 185

Obtaining help

Personal Information and Data Security

List of safety features

Legal Notice

Foreword

Read this guide carefully before using your device.

All pictures and illustrations in this document are for your reference only and may differ from the

final product.

Some features in this guide may not be supported by certain devices or carriers.

Symbols and definitions

Description

Reminder

Warning

Highlights important information and tips, and provides

additional information.

Indicates potential problems that may arise if proper care or

attention is not given, such as device damage or data loss.

Warns you about potential hazards that could cause serious

injury.

Unboxing your Phone

Dual-lens

camera

Dual-tone flash

Laser sensor

USB-C port

Infrared sensor

Secondary

microphone 1

Secondary microphone 2

Power button

Volume button

Right navigation key Speaker

Headset jack

Front camera

Ambient light sensor

Optical proximity

sensor

Status

indicator

Primary microphone 1

Primary microphone 2

Left navigation key

Primary navigation key/ Fingerprint scanner

Earpiece

Getting to know your phone

Charging your phone

A low battery warning will be displayed when the battery is nearly empty. Charge your phone

immediately to prevent it from switching off automatically.

Using a charger to charge your phone

Connect your phone to a mains socket using the charger and USB cable that came with your

phone.

Do not cover the light sensor, as this may affect some of the phone's functions. When using

a screen protector, ensure that it has a purpose-built cutout for the light sensor.

You must use the charger and USB cable that came with your phone to benefit from quick

charge speeds. Using other chargers or USB cables may cause your phone to continuously

restart or increase the charging time. It may also cause the charger to overheat, or even

damage your device or cause the battery to explode.

Unboxing your Phone

l If your phone does not respond when you press the power button, the battery is probably

empty. Charge your battery for at least 10 minutes using a genuine Huawei charger, and

then turn on your phone.

l Your phone will automatically conduct a safety check when you connect it to a charger or

other devices. If your phone detects that the USB port is wet, it will automatically stop

charging and display a safety message. If this message is displayed, unplug the USB

cable from your phone and allow the USB port to dry out completely to avoid damaging

your phone or the battery.

Using a USB port to charge your phone

If you don't have access to a charger, you can charge your phone by connecting it to a computer

with a USB cable.

1 When you use a USB cable to connect your phone to a computer or another device, Allow

access to device data? will be displayed in a popup dialog.

2 Touch NO, CHARGE ONLY.

If another USB connection mode has been selected, swipe down from the top of the screen to

open the notification panel. Touch Charging via USB, and then select Charge only.

Charging other phones using a USB Type-C cable (reverse charging)

You can use your phone to charge other devices with a USB Type-C port (reverse charging).

1 Connect your phone to another device using a USB Type-C cable.

2 On your phone, swipe down from the status bar to open the notification panel, and then set

the USB connection mode to Reverse charging.

3 On the other device, set the USB connection mode to Charge only.

To charge your phone using another device, set the USB connection mode to Charge only on

your phone, and then set the USB connection mode on the other device to Reverse charging.

Safety information

l Only use genuine Huawei batteries, chargers, and USB cables to charge your phone. Third-

party accessories are a potential safety hazard and may impair your phone's performance.

l You can recharge your battery many times, but all batteries have a limited lifespan. If you

notice a significant deterioration in your phone's battery life, you will need to purchase a

replacement battery. Do not attempt to remove built-in batteries. If your phone has built-in

battery, contact an authorized Huawei service center for a replacement. If the battery is

removable, replace it with a genuine Huawei battery.

l Your phone may become warm after prolonged use or when exposed to high ambient

temperatures. If your phone becomes hot to the touch, unplug the USB cable, disable non-

essential features, and avoid prolonged skin contact. Place your phone in a cool location and

allow it to cool down to room temperature.

Unboxing your Phone

l Charging times may vary depending on the ambient temperature and the remaining battery

level.

l Avoid using your phone when it is charging. Do not cover your phone or the charger.

For more information on charging and battery care, visit http://consumer.huawei.com/cn/ and

search for your device's user guide.

Battery status information

The battery status is indicated by your phone's indicator light and the battery icon in the status

bar.

Status indicator Battery icon Battery status

Flashing or constant

Less than 4% remaining

red

Red Charging, less than 10% remaining

Orange Charging, 10–90% remaining

Green Charging, at least 90% remaining If 100% is displayed

next to the battery icon in the status bar, or a charging

complete message is displayed on the lock screen, this

indicates that charging is complete.

Viewing the battery status

You can view the battery status and configure the status bar to display the remaining battery

percentage.

Viewing the battery status

The battery status is indicated by the battery icon in the status bar.

Touch Phone Manager > to view the remaining battery percentage and usage time.

Displaying the remaining battery percentage in the status bar

You can display the remaining battery percentage in the status bar in two ways:

l Touch Phone Manager > and switch on Remaining battery percentage.

l Touch Settings > Notification & status bar > Battery percentage. Select Next to icon or In

icon to display the remaining battery percentage in the chosen location. Select Do not show if

you do not want the remaining battery percentage to be displayed.

Getting Started

Setup wizard

Read the Quick Start Guide carefully before using your phone for the first time and ensure that

the Nano SIM card is inserted correctly.

Press and hold the power button to turn on your phone. Follow the onscreen instructions to

complete initial setup.

1 Select your language and region, and then touch NEXT. 2 Read the user terms and Huawei Privacy Policy carefully and then touch AGREE > AGREE

to accept.

3 Follow the onscreen instructions to enable Wi-Fi+. 4 Your phone will automatically list nearby Wi-Fi networks. Select a network and enter the

password to connect.

5 Read the Google services carefully and then touch NEXT. 6 On Set up your phone screen, you can:

l Touch Keep your apps & data, follow the onscreen instructions to restore a backup or

copy from a device.

l Touch Set up as new, follow the onscreen instructions to migrate data, or touch SET AS

NEW PHONE > OK to skip this step.

You can always migrate data later by going to Settings > Advanced settings > Data

transmission.

7 Follow the onscreen instructions to add your fingerprint. You must also set a PIN or Password

to unlock the screen in case fingerprint recognition fails.

It is important to remember this password so that you are always able to unlock your

phone.

8 Touch GET STARTED to complete setup. Once EMUI launches, your phone is ready for use.

Enabling or disabling a SIM card

Disable or enable a SIM card to keep your work and private life separate.

1 Open Settings 2 Touch Dual SIM management. 3 Toggle the switch next to SIM 1 or SIM 2.

Getting Started

Disabled SIM cards cannot be used to make calls, send messages, or access the Internet.

Naming a SIM card

By default, each SIM card is named after the carrier. You can rename your SIM card to make it

easier to identify.

1 Open Settings. 2 Touch Dual SIM management 3 Select a SIM card. Enter a name and touch OK.

Features may vary depending on your carrier.

Selecting the default mobile data SIM

You can select a default SIM card for mobile data services.

1 Open

Settings.

2 Touch Dual SIM management. 3 Touch SIM 1 or SIM 2 next to Default mobile data.

Features may vary depending on your carrier.

Setting the default SIM card

You can select a default SIM card for outgoing calls and messages.

1 Open Settings. 2 Touch Dual SIM management

Getting Started

3 Touch Default calling SIM and select SIM 1 or SIM 2

After you have selected the default SIM card, SIM 1 and SIM 2 will no longer be displayed on the

dialer.

Connecting to the Internet

Connect to the Internet over Wi-Fi or mobile data to browse websites, check your emails, and

chat to friends.

Connecting to a Wi-Fi network

1 Pull down the status bar to open the notification panel.

2 Touch and hold to open the Wi-Fi settings screen. 3 Switch on Wi-Fi. Your phone will list available Wi-Fi networks. 4 Select the Wi-Fi network you want to connect to: If the network is encrypted, enter the

password when prompted.

Connecting to a mobile data network

Before using mobile data, ensure that you have a data plan with your carrier to avoid

incurring excessive data charges.

1 Pull down the status bar to open the notification panel.

2 Touch to enable mobile data.

To save battery and reduce data usage, disable mobile data when you are not using it.

Importing data from your old phone

Transfer the data on your old phone to your computer and then transfer it to your new phone.

Open Data transmission

Old phone

New phone

1 Open Settings.

2 Touch Advanced settings > Data transmission. You can:

Import data using HiSuite

Getting Started

Back up the data on your old phone to your computer. For more information, see

Transferring data using a computer.

1 Touch FROM HISUITE. 2 Connect your phone to your computer using a USB cable and touch Restore in HiSuite. 3 Select a backup file and touch Restore to restore it to your new phone.

Import data using Phone Clone

1 Touch FROM OLD PHONE(PHONE CLONE). 2 Choose whether your phone is an Android device or an iPhone and touch CONTINUE.

l If your old phone is an Android device: On your old phone, open phone clone. Touch

Old phone(Send), and then connect to your new phone's portable Wi-Fi hotspot.

l If your old phone is an iPhone: Connect the iPhone to your new phone's portable Wi-Fi

hotspot.

3 Once you have connected the devices, select the data you want to send and touch Send.

Getting Started

Using a browser to download Phone Clone

1 Open Settings. 2 Touch Advanced settings > Data transmission > From old phone (Phone Clone). 3 Choose whether your old phone is an Android device or an iPhone, and then touch

Continue. Follow the onscreen instructions to download Phone Clone.

l If your old phone is an Android device: Touch Touch here to generate a QR code on

your new phone to generate a QR code, and then scan the QR code.

l If your old phone is an iPhone: On your iPhone, go to the App Store to download and

install Phone Clone.

Viewing recommended settings

After you have completed the initial setup process, your device will display a list of

recommended settings.

Open

Settings. Touch a recommended setting to configure it.

l Recommended settings include Screen lock, and Change wallpaper, and Add another email

account.

l Touch next to a recommended setting to remove it from the list. Recommendations that

have been removed from the list will no longer be displayed.

Recommended

settings

Touch to clear recommended settings

Getting Started

Screen and Display

Status bar: Displays notiﬁcations and status icons

Display area: Displays app icons, folders, and widgets

Screen position indicator: Indicates which home screen is displayed

Dock bar: Displays frequently used apps

Home screen

About the home screen

Use the home screen to access your apps and widgets.

Basic screen gestures

Use simple touchscreen gestures to perform a variety of tasks, such as launch apps, scroll

through lists, and enlarge images.

Touch: Touch an item once. For example, touch to select

an option or open an app.

Double touch: Touch the target area of the screen twice

in quick succession. For example, double touch an

image in full screen mode to zoom in or out.

Screen and Display

Touch and hold: Touch and hold the target area of the

screen for at least 2 seconds. For example, touch and

hold a blank area on the home screen to access the

home screen editor.

Swipe: Swipe your fingers on the screen. Swipe

vertically or horizontally to browse other home screens,

scroll through a document, and more.

Drag: Touch and hold an item, and then move it to

another position. For example, use this gesture to

rearrange apps and widgets on the home screen.

Spread fingers apart: Spread two fingers apart on the

screen. For example, spread two fingers apart to zoom in

on a picture or web page.

Pinch fingers together: Pinch two fingers together on

the screen. For example, pinch two fingers together to

zoom out on an image.

Enabling the Drawer home screen

Use the Drawer home screen to store app icons in a separate app drawer.

Enabling the Drawer home screen

1 Open

Settings.

2 Touch Home screen style > Drawer.

Screen and Display

Adding app shortcuts to the home screen

Add frequently used apps to the home screen for quick access.

1 On the home screen, touch to view the list of apps. 2 Touch and hold an app icon until your phone vibrates, and then drag the app icon to the

desired location on the home screen.

You must have enough space on the home screen. If there is not enough space, add

another home screen or free up some space.

Reverting to the standard home screen

1 Open Settings.

2 Touch Home screen style > Standard.

Screen and Display

Switching to simple home screen

Simple home screen uses large icons and fonts to display content in an easy-to-read format.

1 Open Settings.

2 Touch Advanced settings > Simple mode and select .

3 On the simple home screen, you can:

l Touch app icons or widgets to open them.

Screen and Display

l Touch and hold an icon to enter the home screen editor and add or delete apps and

contacts.

l Touch Others to open the app list and view or open apps.

l Touch Add to add a contact or app icons to the home screen.

l Touch Standard mode to switch back to the standard home screen.

Displaying or hiding notification badges

Notification badges appear in the top-right corner of app icons. The badge number indicates the

number of new notifications. Open the corresponding app to view notification details.

1 On the home screen, pinch two fingers together to open the home screen editor.

2 Touch Settings > Badge app icons. 3 Toggle the corresponding switch to enable or disable notification badges.

Screen and Display

Setting the home screen wallpaper

Choose from a wide range of themes and wallpapers to personalize your phone.

Changing the wallpaper

1 Open Settings. 2 Touch Display > Wallpaper > Set Wallpaper. 3 Select the desired wallpaper and follow the onscreen instructions to set it as the home screen

or lock screen wallpaper (or both)

Changing the wallpaper automatically

1 Open Settings. 2 Touch Display > Wallpaper. 3 Switch Randomly change home screen wallpaper on or off.

Screen and Display

When Interval is enabled, you can also configure the Interval and Album to display.

Your wallpaper will change automatically at the specified interval.

Configuring the home screen transition effects

Configure home screen transition effects

1 On the home screen, pinch two fingers together to open the home screen editor.

2 Touch Transitions.

Screen and Display

3 Select your desired transition effect.

Enable or disable home screen loop.

1 On the home screen, pinch two fingers together to open the home screen editor.

2 Touch Settings.

Screen and Display

3 Switch Home screen loop on or off.

Managing home screen icons

Moving home screen icons

On the home screen, touch and hold an app icon or widget until your phone vibrates. You can

then drag the app icon or widget to the desired location.

Uninstalling apps from the home screen

On the home screen, touch and hold the app or widget you want to delete until is displayed

at the top of the screen. Drag the unwanted app or widget to

Screen and Display

Shaking your phone to auto-align icons

Gaps may appear on the home screen after you uninstall apps or move them into folders. Use

the automatic align feature to arrange apps neatly on the home screen.

1 On the home screen, pinch two fingers together to open the home screen editor.

2 Touch Settings and switch on Shake. 3 Return to the home screen and open the home screen editor again. Shake your phone to

rearrange apps so that gaps are filled.

Screen and Display

Managing home screens

You can customize home screens to your liking.

Adding home screens

1 On the home screen, pinch two fingers together to open the home screen editor.

2 Touch on the home screen furthest to the left or right to add a new screen.

Screen and Display

Deleting home screens

1 On the home screen, pinch two fingers together to open the home screen editor.

2 Touch on a blank screen to delete it.

You cannot delete a home screen if it contains apps or widgets.

Moving home screens

1 On the home screen, pinch two fingers together to open the home screen editor. 2 Touch and hold the home screen you want to move and drag it to the desired location.

Setting the default home screen

1 On the home screen, pinch two fingers together to open the home screen editor.

2 Touch

at the top of a home screen to set the chosen home screen as default.

Screen and Display

Managing home screen widgets

Add, move, or delete widgets from the home screen.

Adding widgets

1 On the home screen, pinch two fingers together to open the home screen editor.

2 Touch Widgets. Select a widget and drag it to a blank area on the home screen.

You must have enough space on the home screen. If there is not enough space, add

another home screen or free up some space.

Screen and Display

Moving widgets

On the home screen, touch and hold a widget until your phone vibrates, and then drag the

widget to the desired location.

Deleting widgets

On the home screen, touch and hold a widget until your phone vibrates, and then drag the

widget to Remove.

Screen and Display

Managing home screen folders

Organize your apps into folders so that you can find them more easily.

Creating a folder

Group your apps into categorized folders to make them easier to find. For example, you could

create a Social folder for your social media apps.

On the home screen, drag an icon onto another icon to create a folder containing both apps.

Renaming folders

To rename a folder, open it and touch the folder name.

Screen and Display

Adding apps to a folder

1 Open the folder.

2 Touch Add. 3 Select the apps you want to add and touch OK.

Removing apps from a folder

1 Open the folder.

2 Touch Add. 3 Deselect the apps you want to remove and touch OK.

You can also touch and hold an icon and drag it outside a folder to remove it.

Deleting folders

1 Open the folder.

2 Touch Add. 3 Deselect all of the apps and touch OK. The folder will be deleted automatically.

If there are more than two apps inside a folder, it cannot be deleted.

Locking and unlocking the screen

Changing the lock screen style

Set a screen lock password to prevent unauthorized access to your phone.

Changing the screen lock method

Screen and Display

Magazine Unlock is set as the default lock screen style. To change the lock screen style, touch

Settings > Screen lock & passwords > Screen lock style and select a style.

For more information on Magazine Unlock, see Configuring Magazine Unlock images.

Setting the screen lock password

1 Open Settings. 2 Touch Screen lock & passwords > Password 3 You can choose to unlock the screen with an unlock pattern, PIN, or password:

l Touch Pattern and connect at least four dots twice to create a screen unlock pattern. .

l Touch PIN. Follow the onscreen instructions to create a PIN containing at least four digits,

and then touch OK.

l Touch Password. Follow the onscreen instructions to create a password containing at least

four characters, and then touch OK.

You can also use your fingerprint to unlock the screen. Touch Enroll in the popup dialog

to add your fingerprint. For more information on using your fingerprint to unlock the

screen, see Adding a fingerprint for the first time.

To remove the screen unlock password, select None and follow the onscreen instructions.

Locking the screen

Lock the screen to reduce power consumption and prevent unintended presses or unauthorized

access to your data.

l Manual lock: Press the Power button to manually lock the screen.

l Automatic lock: The screen will lock automatically and enter sleep mode after the preset

sleep time to reduce power consumption and prevent unintended operations.

Screen and Display

To change the screen sleep time, touch Settings > Display > Sleep and select a time.

Your phone will continue to receive messages, notifications, and incoming calls when the

screen is locked. The status indicator will flash green when you receive new notifications.

When you receive an incoming call, the screen will turn on and display caller information.

Unlocking the screen

1 Press the Power button to turn on the screen. 2 Swipe on the screen in any direction.

l If you have set a screen unlock pattern, PIN, or password, you will need to draw the

unlock pattern or enter your PIN/password to unlock the screen.

l If your device has a fingerprint sensor, you can unlock the screen by placing your finger

on the fingerprint sensor.

l If your device supports smart unlock, touch Settings > Screen lock & passwords

> Smart unlock and follow the onscreen instructions to configure the unlock settings.

Configuring Magazine Unlock images

Swipe up from the bottom of the lock screen to display the Magazine Unlock options.

Screen and Display

Adding online wallpapers to the viewing list

Magazine Unlock must be enabled in order to add online wallpapers to the viewing list. For more

information on Magazine Unlock, see Changing the screen lock method.

Swipe up from the bottom of the lock screen to display the Magazine Unlock options, and then

touch . Touch and select the wallpapers that you want to add to the viewing list.

Sharing Magazine Unlock wallpapers

Share your favorite Magazine Unlock wallpapers with friends.

Swipe up from the bottom of the lock screen to display the Magazine Unlock options. Touch

and select a sharing method to share the current wallpaper.

Adding offline wallpapers to the viewing list

1 Swipe up from the bottom of the lock screen to display the Magazine Unlock options, and

then touch

2 Touch Added by me and select .

3 Select the images that you want to add to the viewing list and touch .

Updating Magazine Unlock covers

1 Touch Settings. 2 Touch Screen lock & passwords > Magazine unlock.

l Touch Subscriptions > Downloaded > Update to manually update your Magazine Unlock

wallpapers.

Toolbar: Recorder, calclator, ﬂashlight, clock, scanner

Screen and Display

l Switch on Auto-update over Wi-Fi to automatically update your Magazine Unlock

wallpapers when your phone is connected to the Internet over Wi-Fi.

Accessing tools from the lock screen

Access tools directly from the lock screen.

1 Swipe up from the bottom of the lock screen to display lock screen features and tools.

2 Touch the tool that you want to access.

To access the scan feature, you must enable camera permissions in Phone Manager.

Configuring your lock screen signature

Configure a lock screen signature to personalize your lock screen.

1 Open Settings. 2 Select Screen lock & passwords > Lock screen signature. 3 Enter your lock screen signature and touch Save.

Screen and Display

Your lock screen signature will be displayed on the lock screen.

Notification panel and status bar

About the status bar

Use the status bar to access the notification panel and check your phone's status.

Configuring the notification panel and status bar

Configuring the notification panel from the lock screen

1 Turn on the screen and swipe down from the status bar to open the notification panel.

2 Touch .

Screen and Display

3 Enter the screen lock password and touch Notification & status bar to configure the

settings.

Configuring the notification panel when the screen is unlocked

Open Settings and touch Notification & status bar to configure the settings.

About notification and status icons

Status icons

Status icons are displayed on the right-hand side of the notification bar and tell you about your

phone's status, including network connections, signal strength, battery, and time.

Status icons may vary according to your region or carrier.

Signal strength No signal

Connected over 4G Connected over 3G

Connected over 2G Connected over HSPA

Connected over HSPA+ Connected over LTE

VoLTE enabled NFC enabled

Roaming Airplane mode enabled

Bluetooth enabled Connected over Wi-Fi

Wi-Fi network available Receiving location data from GPS

Vibration mode enabled Silent mode enabled

Alarm enabled Charging

Battery full Battery low

Headset inserted No SIM card found

Notification icons

Notification icons are displayed on the left-hand side of the status bar when you receive a new

message, notification, or reminder.

Missed calls New emails

Connected to a VPN New voicemail

Downloading data Uploading data

Screen and Display

Upcoming events Phone memory full

Synchronizing data Synchronization failed

Configuring notifications

You can configure the notification settings for each app.

1 Open Settings. 2 Touch Notification & status bar > Notifications management. 3 Select the app that you want to configure and enable or disable notifications as desired.

Displaying notifications in do not disturb mode: Under Notifications management,

select an app and switch on Priority display. This will let the app use sound or vibrate

notifications even when the phone is in do not disturb mode.

Configuring the screen to turn on when you receive a notification

Configure the screen to turn on when you receive a new notification to avoid missing important

information.

1 Open Settings. 2 Select Notification & status bar. 3 Toggle the Notifications turn on screen switch.

Configuring the status bar

Screen and Display

Open Settings > Notification & status bar. Toggle the Display carrier name, Display

network speed, or Battery percentage switches to configure which information is displayed in

the status bar.

Using shortcut switches to access settings

Use shortcut switches to enable or disable functions quickly without using a settings menu.

Opening the shortcut switches tab

Swipe down from the status bar to open the notification panel.

Rearranging shortcut switches

1 Swipe down from the status bar to open the notification panel.

2 Touch

. Touch and hold a switch and drag it to the desired position.

Screen and Display

Enabling shortcut switches

Open the shortcut switches tab and touch a switch to enable or disable the corresponding

function.

Touch to display all of the shortcut switches.

Using shortcut switches to access settings

Open the shortcut switches tab and touch and hold an icon to configure the desired settings.

Screen and Display

Some switches do not support the touch and hold action, such as the flashlight switch.

Navigation bar

Changing the navigation bar style

1 Open Settings and touch Navigation. 2 Select the desired navigation bar style.

Managing recent tasks

Viewing recent tasks

Touch Recent to display recent tasks. Swipe up and down to browse them.

Switching between recent tasks

1 Touch Recent. 2 Swipe up or down to find the task you want to switch to and select it.

Screen and Display

Ending recent tasks

1 Touch Recent.

2 To end a task, swipe it to the left or right or touch the icon in the top-right corner.

l Touch to end all tasks.

l To prevent a task from ending, touch the icon in the top-right corner. This will lock

that task. To unlock a task, touch the icon in the top-right corner.

Screen and Display

Themes

About themes

Themes help you to personalize your home screen by changing the wallpaper, app icons, and

more.

Changing the theme

1 Open Themes. 2 You can:

l Select a theme and touch APPLY.

l Touch Customize to mix and match lock screen methods, wallpapers, app icons, and

more.

Floating dock

About the floating dock

Use the floating dock to access frequently-used options and features, such as the back key,

home key, and one-touch optimization. You can move the floating dock around the screen for

easy one-handed use.

Enabling or disabling the floating dock

1 Open Settings. 2 Touch Smart assistance > Floating dock and switch Floating dock on or off.

Drag the floating dock to move it to other parts of the screen.

Screen and Display

Using the floating dock

Once enabled, the floating dock will be shown on all screens except the lock screen and

notification panel.

Touch to expand the floating dock menu. You can:

l Touch

to return to the previous screen or exit the current app.

l Touch to return to the home screen.

l Touch to display the list of recently used apps.

l Touch to lock the screen.

l Touch to clean up the phone memory and close all apps running in the background.

l Touch to collapse the menu.

Screen and Display

Global search

About global search

Use global search to find apps, contacts, and messages on your phone.

Swipe down on a blank part of the home screen to open the global search window, and then

enter your search terms.

Searching for content on your phone's internal storage

Searching for contacts

1 Swipe down on the home screen. 2 Enter the name, initials, or number of a contact in the search bar. Your phone will display

matching contacts.

Enter the name, initials, or number of a contact in the dialer. Your phone will display

matching contacts.

Searching for SMS messages

Use the message search feature to find messages quickly.

1 Swipe down on the home screen. 2 Enter one or more keywords in the search bar. Your phone will display matching messages.

You can also search for messages in Messaging.

Searching for emails

1 Swipe down on the home screen. 2 Enter one or more keywords in the search bar. Your phone will display matching emails.

Searching for apps

1 Swipe down on the home screen. 2 Enter one or more keywords in the search bar. Your phone will display matching apps.

Screen and Display

l When using the Drawer home screen layout, you can also search for apps by touching

and entering the app name in the search bar.

l When your phone is connected to the Internet, matching apps in the HiApp store will

also be displayed. Connect to a Wi-Fi network before searching for cities to avoid

incurring unexpected data charges.

Searching for settings

1 Swipe down on the home screen. 2 Enter one or more keywords. Your phone will display matching menu options from Settings.

Screenshot

Capturing the entire screen

Taking a screenshot with the power and volume down buttons

Press the Power button and Volume down button to take a full screenshot.

Screen and Display

Screenshot shortcut

Open the notification panel, and then touch Screenshot in the Shortcuts tab to take a full

screenshot.

Using your knuckle to take a screenshot

To take a screenshot of the whole screen, knock the screen twice with your knuckle.

Capturing part of the screen

Screen and Display

Knock the screen with your knuckle. Keep your knuckle on the screen and encircle the area you

want to capture. The area inside the blue line will be captured.

To use a predefined shape, select the screenshot box at the top of the screen, and then touch

to save the screenshot.

By default, screenshots are stored in Gallery, within the Screenshots folder.

After creating a screenshot, touch Share to share it with friends.

Taking scrolling screenshots

Use scrolling screenshots to take screenshots longer than one page (such as web pages or

conversation threads).

Screen and Display

Taking a scrolloing screenshot

1 Open the notification panel, and then touch Screenshot in the Shortcuts tab to take a full

screenshot.

2 After taking a screenshot, touch Scrollshot to take a scrolling screenshot.

Ensure that you touch Scrollshot within 3 seconds of taking the screenshot.

Using your knuckle

Draw an "S" on the screen using your knuckle. The screen will scroll down and capture all of the

content in one screenshot.

Touch the screen to stop scrolling and capture the preceding content.

Viewing, editing, deleting, and sharing screenshots

Viewing a screenshot

1 After taking a screenshot, open

Gallery.

2 On the Albums tab, open Screenshots to view your screenshots.

Editing a screenshot

1 After taking a screenshot, touch Edit. 2 Choose the desired editing method and edit the image.

Screen and Display

3 Touch to save the screenshot.

Sharing a screenshot

1 Touch Gallery > Screenshots.

2 Select the screenshot you want to share and touch . 3 Choose how you want to share the screenshot.

Deleting a screenshot.

1 Touch

Gallery > Screenshots.

2 Select the screenshot you want to delete and touch .

Screen recording

About screen recordings

Use the screen recording feature to record video game footage or show friends and family how

to use phone features.

Screen recorder

Using the screen recorder shortcut switch

To start a screen recording, open the notification panel and touch Screen recording.

Screen and Display

Pressing buttons to record

Press the Volume up button and Power button simultaneously.

Using knuckle gestures to record

To start a screen recording, knock the screen twice with two knuckles.

Screen and Display

l Audio will also be recorded, so make sure that you are in a quiet environment.

l Recording will stop automatically when you make or receive a call.

l When making a screen recording, you will not be able to use the recording feature in other

applications.

l Longer recordings will take up more space on your phone's internal storage, so ensure

there is enough space before recording.

You can stop a screen recording in three ways:

l Knock the screen twice with two knuckles

l Press the volume up and power buttons simultaneously.

l Touch the screen recording icon in the upper left corner of the status bar.

Viewing, sharing, and deleting screen recordings

Viewing screen recordings

Go to the Screenshots or Screen recordings folders in

Gallery to view screen recordings.

Screen and Display

Sharing screen recordings

1 Touch Gallery > Screen recordings.

2 Select the screen recording you want to share and touch . 3 Choose how you want to share the screenshot.

Deleting screen recordings

1 Go to the Screenshots or Screen recordings folders in

Gallery.

2 Touch and hold the screen recording that you want to delete and select Delete.

Screen and Display

Split-screen mode

About split-screen mode

Use split-screen mode to use two apps at once. For example, you can watch video while talking

to your friends on WhatsApp.

Enabling split screen mode

Split screen mode is not available for all apps. Some apps may not function properly in split

screen mode.

Using your knuckle to enable split screen mode

If the screen is in portrait view, slide a knuckle across it horizontally. If the screen is in landscape

view, slide a knuckle across it vertically.

Using the Recent key to enable split screen mode

Open an app that supports split screen mode, and then touch and hold Recent.

Using swipe gestures to enable split screen mode

Open an app that supports split screen mode, and then swipe up from the bottom of the screen

with two fingers.

Using split screen mode

Screen and Display

Switching to full screen mode

In split screen mode, touch and hold and swipe up or down to switch to full screen mode.

Moving screens

In split screen mode, touch , and then touch to switch the position of the screens.

Changing the screen orientation

Swipe down from the status bar and switch on Auto-rotate to enable automatic screen

rotation.

Screen and Display

Accessing the home screen

In split screen mode, touch Home to access the home screen.

Exiting split-screen mode

To exit split-screen mode, touch and select .

Using motion gestures

Use motion gestures to mute incoming calls, decrease the ringtone volume, answer calls, and

more.

Screen and Display

Open Settings. Touch Smart assistance > Motion control and select the motion gestures you

want to enable under Motions

l Flip: Mute sounds and disable vibrations for incoming calls, alarms, and timers.

l Pick up: Pick up the phone to reduce the ringtone volume for incoming calls, alarms, and

timers.

l Raise to ear: Hold the phone to your ear to answer an incoming call. When viewing call log

details or contact details, hold the phone to your ear to call that contact. When calling in

handsfree mode or with a Bluetooth headset, raise the phone to your ear to switch to earpiece

mode.

Eye comfort mode

Eye comfort mode decreases the amount of blue light emitted from the screen to reduce eye

strain.

Eye comfort mode

1 Open Settings. 2 Touch Display > Eye comfort and switch on Eye comfort.

will be displayed in the status bar when eye comfort mode is enabled.

Drag slider to change color temperature for

eye comfort mode

Screen and Display

Adjusting the color temperature

Eye comfort mode reduces the amount of blue light emitted from the screen, which may give the

screen a slightly yellow hue. You can adjust the color temperature to control the amount of blue

light.

When Eye comfort is enabled, swipe left or right on the color temperature slider to adjust the

color temperature. Cooler color temperatures produce a white or blue hue, whereas warmer

color temperatures produce a red or yellow hue.

Enabling and disabling eye comfort mode

You can use the shortcut switch in the notification panel to enable or disable eye comfort mode.

Swipe down from the status bar. Touch

Eye comfort switch.

to display all shortcut switches, and then toggle the

Configuring the timer

Configure the timer to enable eye comfort mode automatically at a preset time, such as when

you finish work or before you go to bed.

1 Open Settings. 2 Touch Display > Eye comfort. 3 Switch on Schedule and configure the Start time and End time.

Display settings

Touch to decrease font size

Touch to increasefont size

Drag slider to adjust font size

Screen and Display

Configuring the display settings

Configure the display settings to adjust the font and icon size.

1 Open Settings. 2 Touch Display > View mode. 3 Select Large, Medium, or Small as desired, and then touch Apply. Touch OK to restart your

phone and apply the settings.

Changing the font size

1 Open

Settings.

2 Touch Display > Font size and choose a font size.

You can choose from the following font sizes: Small, Normal, Large, Huge, and Extra

huge. The Extra huge font size will only be displayed in Messaging, Contacts, and

Dialer.

Configuring Daydream

Enable Daydream to display a slideshow of your photos when your phone is charging.

1 Open 2 Touch Display > Daydream. 3 Switch on Daydream and configure the Picture source and Duration.

Adjusting the screen brightness

Adjust the screen brightness to suit your needs.

1 Open Settings.

Settings.

Drag slider to adjust brightness manually

Touch to toggle automatic screen brightness

Recommended color temperature settings

Recommended

color temperature

settings

Screen and Display

2 Touch Display > Brightness and switch on Automatic brightness.

Your phone will automatically adjust the screen brightness according to the ambient

brightness.

Manually adjust the screen brightness: Swipe down from the status bar. Touch to

disable Automatic brightness, and then drag the slider to adjust the brightness. The screen

brightness will stay constant, regardless of the ambient brightness.

Changing the color temperature

Change the color temperature of your phone's display. Select a warmer color temperature for a

softer look, or a cooler color temperature for a sharper image. Selecting a cooler color

temperature increases the amount of blue light emitted from the screen, which can cause eye

strain.

1 Open Settings. 2 Touch Display > Color temperature. Select Default. Warm, or Cold, and then touch OK to

apply the settings.

Change the color temperature manually: Touch or drag the dot on the color

temperature wheel, and then touch OK to apply the settings.

Screen and Display

The color temperature cannot be changed when Eye comfort mode is enabled.

Changing the screen-off time

The screen will lock automatically and enter sleep mode after it has been idle for a certain period

to reduce power consumption and prevent unintended operations.

1 Open Settings. 2 Touch Display > Sleep and select a screen-off time.

Configuring the screen rotation settings

When you rotate your phone, some apps will automatically adjust the screen orientation to make

them easier to use.

1 Open Settings. 2 Touch Display and switch on Auto-rotate screen.

Quickly enable auto-rotation: Swipe down from the status bar and open the shortcut

switches tab, and then touch the Auto-rotate switch to enable Auto-rotate.

Network and Sharing

Mobile Internet

Using mobile data

Enabling mobile data

Before enabling mobile data, ensure that you have activated mobile data services with your

carrier.

1 Open Settings. 2 Touch More > Mobile network. 3 Switch on Mobile data to enable mobile data.

Disable mobile data when not required to save battery power and reduce data usage.

Enabling 4G

Before enabling 4G, ensure that you have activated 4G services with your carrier and that

you are using a 4G SIM card.

1 Open Settings. 2 Touch More and switch on Enable 4G to enable 4G.

Enabling VoLTE

Enable VoLTE (Voice over LTE) to make high-quality audio and video calls over 4G networks.

1 Open Settings. 2 Touch More > Mobile data. 3 Switch on VoLTE calls.

Enabling data roaming

Enable data roaming to access the Internet when you travel abroad.

You may incur roaming charges when data roaming is enabled. Contact your carrier for

details.

1 Open Settings. 2 Touch More > Mobile network. 3 Switch on Data roaming.

Sharing your mobile Internet with other devices

Setting up a portable Wi-Fi hotspot

Network and Sharing

1 Enable Settings. 2 Touch More > Tethering & portable hotspot. 3 Touch Portable Wi-Fi hotspot and switch on the hotspot. 4 Touch Configure Wi-Fi hotspot. Set the Wi-Fi hotspot name, encryption mode, and

password, and then touch Save.

Limit the amount of data that other devices can use: Touch Data limit on the

Portable Wi-Fi hotspot screen, and then follow the onscreen instructions to set the data

limit. Your phone will automatically disable the Wi-Fi hotspot when connected devices

exceed this limit.

Using USB tethering

Depending on your computer's operating system, you may need to install phone drivers on

the computer or establish a network connection in order to use USB tethering. Refer to your

operating system instructions.

1 Use a USB cable to connect your phone to the computer.

2 Enable Settings. 3 Touch More > Tethering & portable hotspot. 4 Switch on USB tethering to share your mobile Internet.

Using Bluetooth tethering

Network and Sharing

Before using Bluetooth tethering, pair your phone with the device that wants to use your mobile

Internet. For more information, refer to Using Bluetooth to connect your phone to other devices.

1 Enable Settings. 2 Touch More > Tethering & portable hotspot. 3 Switch on Bluetooth tethering to share your mobile Internet.

4 On the Bluetooth screen, touch

access to share your mobile Internet.

next to the paired device,and then switch on Internet

Wi-Fi

About Wi-Fi

Connect to a Wi-Fi network to access the Internet and reduce mobile data usage.

Your personal data and financial information may be at risk if you connect to insecure public

Wi-Fi networks.

Connecting to the Internet using Wi-Fi

Enable Wi-Fi to connect to the Internet using a Wi-Fi access point or hotspot.

Connecting to a Wi-Fi network

1 Open

Settings.

2 Touch Wi-Fi and switch on Wi-Fi. Your phone will list available Wi-Fi networks.

l Search manually for Wi-Fi networks: Touch Scan. Your phone will search for available

Wi-Fi networks.

l Add a WLAN network that is not shown in the list: Touch Add network…. Follow the

onscreen instructions to configure the Wi-Fi settings and password.

3 Select the Wi-Fi network you want to connect to:

l If the Wi-Fi network does not require a password, your phone will connect automatically.

l If the network is protected, enter the password when prompted and touch Connect.

Network and Sharing

Once your phone is connected to a Wi-Fi network, it will display the icon in the status

bar. Your phone will remember Wi-Fi networks that you have used before and reconnect to

them automatically.

Connecting to a Wi-Fi network using WPS

WPS allows your phone to connect to a WPS-enabled router without having to remember a

password.

1 Open Settings. 2 Touch Wi-Fi and switch on Wi-Fi.

3 Touch > Advanced settings. There are four options:

l Touch WPS connection and press the router's WPS button.

l Touch WPS PIN connection to generate a PIN, and then enter the PIN on the router.

Once your phone is connected to a Wi-Fi network, it will display the icon in the status

bar. Your phone will remember Wi-Fi networks that you have used before and reconnect to

them automatically.

Using Wi-Fi+

When Wi-Fi+ is enabled, your phone will automatically enable or disable Wi-Fi and connect to

the Wi-Fi network with the best signal.

You may incur additional data charges when downloading large files or watching online

videos over mobile data. To avoid incurring excessive data charges, purchase a data plan.

Contact your carrier for details.

1 Open Settings. 2 Touch Wi-Fi > Wi-Fi+ and turn on the Wi-Fi+ switch.

When Wi-Fi+ is enabled, your phone will record your Wi-Fi connection history and monitor

your signal strength and location. This information is then used to enable or disable Wi-Fi and

connect to the Wi-Fi network with the strongest signal.

l Smart switching between Wi-Fi and mobile data: Evaluates available Wi-Fi networks

and automatically connects to the best network (a small amount of Wi-Fi data may be

used to perform a connectivity test). If Wi-Fi connectivity is poor, your phone will revert to

mobile data. To configure the default network selection settings, go to your mobile

network settings.

l Turn on/off Wi-Fi automatically: Automatically enables or disables Wi-Fi based on your

location and your Wi-Fi connection history.

l Evaluate available Wi-Fi networks: Automatically monitors the signal strength and

connection speeds of nearby public hotspots. Your phone will only connect to hotspots

that have a working Internet connection.

Network and Sharing

Using a QR code to share a Wi-Fi network

Use a QR code to share a Wi-Fi password with other devices.

1 Open Settings. 2 Touch Wi-Fi and then turn on the Wi-Fi switch. Connect to the Wi-Fi network you want to

share.

3 Touch the network to generate a QR code.

4 On the other device, swipe down on the home screen to access the search bar. Touch

scan the QR code and follow the onscreen instructions to connect to the network.

l QR codes can be generated for the following wireless encryption methods: WPA,

WPA2, WEP, WPA-PSK, and WPA2-PSK. You cannot use a QR code to connect to Wi-

Fi networks that are encrypted using the EAP protocol.

l This feature is currently only supported on Huawei phones and in some third-party

apps.

Transferring data using Wi-Fi Direct

Use Wi-Fi Direct to transfer photos and files between your phone and another device without

connecting to a Wi-Fi network. Wi-Fi Direct is similar to Bluetooth but offers faster transfer

speeds, making it suitable for the transfer of larger files such as videos.

Connecting two devices using Wi-Fi Direct

1 Open

Settings and touch Wi-Fi. Switch on Wi-Fi and touch .

2 Repeat the above steps on the other device and keep the Wi-Fi Direct search screen open on

both devices.

3 When your phone detects the other device, select it. Follow the onscreen instructions to

establish a Wi-Fi Direct connection between the two devices.

Wi-Fi Direct can only be used to transfer data between two Huawei devices. Check that

both devices support Wi-Fi Direct.

To terminate the Wi-Fi Direct connection, touch to open the Wi-Fi Direct screen. Select

the device you want to disconnect from and touch OK to confirm.

Using Wi-Fi Direct to send and receive files

Ensure Wi-Fi is enabled on both devices before using this feature.

1 Open Files. Touch and hold to select the files you want to send. 2 Touch More > Share > Wi-Fi Direct. Select the device that you want to connect to. 3 On the receiving device, touch Accept to accept the file transfer request.

Open the notification panel to monitor the file transfer progress.

By default, received files are saved to the Wi-Fi Direct folder in Files.

Network and Sharing

Configuring the Wi-Fi settings

Configure the Wi-Fi and mobile data settings to suit your needs.

Configuring the Wi-Fi sleep settings

1 Open Settings. 2 Touch Wi-Fi > Configure. 3 Touch Keep Wi-Fi on during sleep. There are three options:

l Always: Always stay connected to Wi-Fi when the screen is off.

l Only when plugged in: When the screen is off, only stay connected to Wi-Fi when your

phone is charging.

l Never (increases data usage): Always switch to mobile data when the screen is off.

When Never (increases data usage) is selected, your phone will disconnect from Wi-Fi

and switch to mobile data when the screen turns off.

Viewing your MAC and IP address

1 Open Settings. 2 Touch Wi-Fi > Configure to view the MAC and IP address.

Renaming your device

Give your device a different name so it is easier to identify when using Wi-Fi Direct.

1 Open

Settings.

2 Touch Wi-Fi > Wi-Fi Direct. 3 Touch Device name and enter a new device name.

Bluetooth

About Bluetooth

Use Bluetooth to share files, connect to peripherals, and more.

Using Bluetooth to connect your phone to other devices

Enabling Bluetooth and pairing with other devices

1 Open Settings. 2 Touch Bluetooth and switch on Turn on Bluetooth. Your phone will automatically list

available devices.

l Ensure Visibility is switched on.

l If the device you want to pair with is not displayed, check that the device is

discoverable.

3 Select the device you want to pair with and follow the onscreen instructions.

Unpairing Bluetooth devices

1 Open Settings. 2 Touch Bluetooth and switch on Turn on Bluetooth.

Network and Sharing

3 Touch the

icon next to the device name and select Unpair.

Transferring data using Bluetooth

Using Bluetooth to share files

Ensure that Bluetooth is enabled and configured as discoverable on both devices.

1 Select the file you want to send. Touch Share > Bluetooth. Your phone will search for

discoverable Bluetooth devices.

2 Select the receiving device. 3 On the receiving device, select Accept from the popup dialog to accept the file transfer

request. Open the notification panel to view file transfer progress.

By default, received files are saved to the bluetooth folder in Files.

Sharing photos and videos quickly with Bluetooth

When viewing photos or videos in full screen, you can use the Transfer feature for fast Bluetooth

sharing.

Ensure that Bluetooth is enabled and configured as discoverable on both devices.

1 Touch Gallery > More > Settings and switch on Slide up to enable Transfer. 2 Open Gallery and select the photo or video you want to send in full screen. 3 Swipe up and touch Start. Your phone will search for discoverable Bluetooth devices. 4 Select the receiving device. 5 On the receiving device, select Accept from the popup dialog to accept the file transfer

request. Open the notification panel to view file transfer progress.

By default, received files are saved to the bluetooth folder in Files.

Bluetooth settings

Renaming your phone

Your phone model is used as the default Bluetooth device name. If you want, you can change

this to a more memorable name.

1 Open Settings. 2 Touch Bluetooth > Device name. 3 Enter a new name, and then touch Save.

Network and Sharing

Making your phone discoverable for pairing

1 Open Settings. 2 Touch Bluetooth. Switch on Visibility to make your phone discoverable to other Bluetooth

devices.

3 Touch More > Visibility timeout and configure the discovery timeout.

l When the timeout has expired, Visibility will be disabled.

l When Visibility is disabled, other Bluetooth devices will not be able to discover your

phone.

NFC

About NFC

NFC (Near-field communication) is a wireless communication technology that enables the

exchange of data between devices. NFC-enabled devices support three modes of operation:

card emulation mode, reader/writer mode, and peer-to-peer mode.

In card emulation mode, your device can emulate contactless smart cards (such as bank, transit,

and access cards). Reader/writer mode allows you to scan NFC tags (for example, you can scan

an NFC tag to top up your transit card), and peer-to-peer mode allows you to quickly transfer

music, images, apps, and other content between two NFC-enabled devices.

You can download banking, payment, and other apps that support NFC to make contactless

payments and turn your phone into a mobile wallet.

Enabling NFC

1 Open

Settings.

2 Touch More > Near Field Communication (NFC). 3 Switch on Near Field Communication (NFC) to enable NFC.

When NFC is enabled, your phone will display the

icon in the status bar.

To disable NFC, turn off the Near Field Communication (NFC) switch.

Using NFC to make contactless payments

Use NFC to turn your phone into a virtual bank or transit card and make contactless payments.

Using a SIM card to make payments

Use an NFC-enabled SIM card to make payments in shops and on public transport.

This feature is only available on phones that support NFC SIM cards. If necessary, contact

your carrier to obtain an NFC SIM card.

1 Insert your SIM card into a NFC-enabled SIM card slot.

Network and Sharing

2 Switch on Near Field Communication (NFC).NFC security chipSelect a SIM card which

supports NFC. Select your carrier's payment app as the Default payment app.

3 Open your carrier's payment app and follow the onscreen instructions to associate a bank

card and add credit.

4 To make a payment, place your phone against the NFC sensor on the payment terminal.

You can also make payments when your phone is switched off. Before switching your

phone off, ensure that Near Field Communication (NFC) is switched on.

Using card emulation to make payments

Use your phone as a virtual bank card to make secure, contactless payments in store.

Before using this feature, download the app for your bank card and follow the onscreen

instructions to add your card. For more details, contact your bank.

1 Switch on Near Field Communication (NFC). Default payment appSelect the app for your

bank card.

2 To make a payment, unlock your phone and place it against the contactless symbol on the

payment terminal.

Using NFC to beam content

Use NFC to quickly share content between two NFC-enabled devices.

Check that the screen is unlocked on both devices and ensure that NFC and Huawei Beam

are enabled.

1 Select the content that you want to beam (such as web pages, contacts, images, or videos). 2 Hold your device and the receiving device back to back so that the NFC sensors on each

device touch each other. Once a connection is established, a sound will be played and a

thumbnail of the shared content will appear on the screen.

3 When prompted, touch the screen to beam the content to the other device. Do not separate

the devices until beaming has started.

To view the received files, touch Settings > More > Near Field Communication (NFC) and

go to More > Received files.

Network and Sharing

Using NFC to share Internet with other devices

Use NFC to quickly connect your phone to other devices over Bluetooth or Wi-Fi Direct and

share your Wi-Fi network or portable hotspot.

l Check that the screen is unlocked on both devices and ensure that NFC and Huawei

Beam are enabled. To pair the devices over Bluetooth, switch on Bluetooth on both

devices.

l Wi-Fi Direct can only be used to transfer data between two Huawei devices. Check that

both devices support Wi-Fi Direct.

1 Open Settings and go to the Bluetooth, Wi-Fi, or Wi-Fi Direct screen. Go to the same

screen on the other device. For example, if you want to pair the devices over Bluetooth, go to

the Bluetooth screen on both devices.

2 Hold your device and the receiving device back to back so that the NFC sensors on each

device touch each other. Once a connection is established, a sound will be played and a

thumbnail will be displayed on the screen.

3 When prompted, touch the screen to establish a Bluetooth or Wi-Fi Direct connection or

share your Wi-Fi network or portable hotspot.

Multi-screen

Using multi-screen

Use multi-screen to mirror your phone screen to a television, projector, or other display device.

You can also push photos, music, and videos from your phone to another screen to share them

with others.

Display devices (including TVs and projectors) must support Miracast. This is supported on

some Android Smart TVs. If your display device does not support Miracast, you can

purchase a TV dongle that supports this protocol and connect it to your display device.

Network and Sharing

Mirroring your screen to a display device

Mirror your phone's screen to an external display to play games and view files on a larger

screen.

1 Swipe down from the status bar to open the notification panel. Touch .

On some phones, the icon is hidden. Touch to expand or find it on the

Settings > Smart assistance screen.

2 Select a display device (or TV dongle) from the list. Your phone's screen will be mirrored to

this device.

You may need to enable Miracast on some display devices (or TV dongles) for your

phone to detect them. For instructions on how to enable Miracast, please see the manual

for your display device.

Network and Sharing

To stop mirroring the screen, touch > Disconnect.

VPNs

About VPNs

A VPN (virtual private network) is a secure connection that allows you to send and receive data

across shared or public networks. You can use a VPN to connect to your company network and

email server.

Connecting to a VPN

Use a virtual private network (VPN) for secure, remote access to company data and other

network resources.

Contact your VPN administrator to obtain the server information.

1 Open Settings. 2 Touch More > VPN. 3 Touch Add VPN network. When prompted, enter the server name, select the server type,

and then enter the server address. Touch Save to save the server settings.

4 To connect to the VPN, touch the VPN name, enter your username and password, and then

touch Connect.

Contact your VPN administrator to obtain your username and password.

Manage apps and data

Mirror and capture

phone screen

View and manage data

Back up data

Restore data

Check for updates

Restore factory settings

Update your phone

Install and download apps

Network and Sharing

HiSuite

Using HiSuite

Use HiSuite to manage your phone's apps and data from your computer. Download and install

apps with a single click and get the most out of your smartphone.

l Manage apps and data: Use HiSuite to manage contacts, messages, multimedia files, and to

sync your calendar and contacts.

l Back up and restore data: Back up data from your phone to your computer, or restore data to

any Huawei phone.

l Repair or update the system: If your phone won't turn on or boot properly, use HiSuite to

perform a factory reset. You can also check for software updates and install them on your

phone.

l Screen mirroring: Use HiSuite to display your phone screen on your computer and take

screenshots.

Installing HiSuite

System requirements

Before installing HiSuite, check that your computer meets the following system requirements:

l Microsoft Windows 7 (32 or 64-bit versions)

l Windows Vista (32 or 64-bit versions)

l Windows XP (32 or 64-bit versions).

Network and Sharing

l Hard disk space: 500 MB

l RAM: 1 GB

l Monitor: 1024 x 768 resolution with 16-bit color

Installing HiSuite and connecting your phone to a computer

1 On the computer, visit http://consumer.huawei.com/minisite/HiSuite_cn/. Download and install

HiSuite. Once installation is complete, the HiSuite icon will appear on your desktop.

2 Use a USB cable to connect your phone to the computer. HiSuite will launch automatically.

3 If the Allow connection in HDB mode dialog appears on your phone, touch OK.

4 On your computer, click Continue. If your phone does not come with HiSuite preinstalled,

your phone will download it automatically and connect to your computer.

Once the connection has been established, your phone screen and model will be displayed on

your computer.

If your phone does not connect to the computer automatically, go to Settings > Advanced

settings > Security and switch on Allow HiSuite to use HDB. You do not need to enable

USB debugging mode.

Using Huawei Share to transfer files between two

Huawei devices

Use Huawei Share to quickly transfer files between two Huawei devices. Huawei Share uses

Bluetooth to detect nearby Huawei devices and share files over Wi-Fi Direct.

Enabling Huawei Share

1 Pull down the status bar to open the notification panel. 2 Touch Huawei Share and select ALLOW to enable Huawei Share.

l Switching on Huawei Share will automatically enable Wi-Fi and Bluetooth.

l If you switch off Wi-Fi or Bluetooth, Huawei Share will be automatically disabled.

Using Huawei Share to transfer files

Ensure that Huawei Share is supported on both devices. Huawei Share must be enabled on

the receiving device and the screen must be switched on.

1 Select the files you want to send and touch Share.

l If Wi-Fi and Bluetooth are switched on, your phone will automatically search for nearby

devices.

l If Wi-Fi or Bluetooth are switched off, touch Huawei Share to search for nearby devices.

When you touch Huawei Share, your device will switch on Wi-Fi and Bluetooth

automatically.

Network and Sharing

2 Select the receiving device. 3 On the receiving device, select ACCEPT from the popup dialog to accept the file transfer

request. Open the notification panel to view file transfer progress.

l To cancel sending, touch the name of the receiving device on your phone.

l By default, received files are saved to the Huawei Share folder in Files.

Using a USB port to transfer data

Selecting the USB connection mode

1 When you use a USB cable to connect your phone to a computer or another device, Allow

access to device data? will be displayed in a popup dialog.

2 Touch NO, CHARGE ONLY. 3 Swipe down from the status bar to open the notification panel, and then touch Charging via

USB. You can choose from the following USB connection modes:

l Charge only: Charge your phone only.

l Reverse charging: Use your phone to charge another device with a USB Type-C cable.

l Device file manager (MTP): Transfer files between your phone and a computer.

l Camera (PTP): Transfer images between your phone and a computer. If your phone does

not support MTP, the PTP protocol will be used to transfer files and images between your

phone and computer.

l MIDI: Use your phone as a MIDI input device and play MIDI files on your computer.

Network and Sharing

Transferring data between your phone and a computer

Use a USB cable to connect your phone to a computer and transfer data between the two

devices.

Transfer files

MTP (media transfer protocol) is a protocol for transferring media files. You can use MTP to

transfer files between your phone and a computer. Before using MTP, ensure that you have

Windows Media Player 11 or later installed on your computer.

Swipe down from the status bar to open the notification panel, and then set the USB connection

mode to Device file manager (MTP). Your computer will automatically install the necessary

drivers. To view files stored on your phone, wait until the drivers have been installed, and then

click the new drive icon that appears on your computer (the drive is named after your phone

model). If you are using a Windows computer, use Windows Media Player to browse multimedia

content on your phone.

Transferring images

PTP (picture transfer protocol) is an image transfer protocol. Use PTP to transfer images

between your phone and a computer.

Swipe down from the status bar to open the notification panel, and then set the USB connection

mode to Camera (PTP). Your computer will automatically install the necessary drivers. To view

images stored on your phone, wait until the drivers have been installed, and then click the new

drive icon that appears on your computer (the drive is named after your phone model).

Transferring MIDI data to your phone

MIDI (Musical Instrument Digital Interface) is a music technology protocol that allows digital

music instruments to communicate with each other.

Swipe down from the status bar to open the notification panel, and then set the USB connection

mode to MIDI. You can use your phone to receive or process MIDI data from other devices.

Transferring data between your phone and a USB storage device

USB OTG is designed to transfer data directly between two USB devices (such as phones,

tablets, digital cameras, and printers) without the need for a computer. Use a USB On-The-Go

(OTG) cable to connect your phone to a USB storage device and back up your files.

Transferring data between your phone and a USB storage device

Your phone can access data on USB flash drives, card readers, and other storage devices using

a USB OTG cable.

l This feature is only available on phones that support USB OTG cables.

l If your phone has a USB Type-C port, purchase a micro USB to USB Type-C adapter, or

use a USB OTG cable with a USB Type-C connector.

1 Connect your phone to a USB flash drive with a USB OTG cable.

USB On-The-Go cable

Network and Sharing

2 Touch Files > Local > USB drive to browse data on the flash drive. You can select and copy

data to a destination folder.

3 When you have finished browsing, touch Settings > Memory & storage > USB drive >

Eject.

4 Disconnect the USB OTG cable from your phone and the USB flash drive.

Security and Backup

Fingerprint recognition

Adding a fingerprint for the first time

Use a fingerprint to unlock your screen, open encrypted files, unlock apps, and make secure

payments.

To better protect your privacy, you can only use the fingerprint screen unlock feature when the

unlock method is set to PIN or Password.

1 Open

Settings and touch Fingerprint ID.

2 Touch Fingerprint management(optional). 3 Select PIN or Password, and then follow the onscreen instructions to set a screen lock

password.

4 Once you have set a password, touch New fingerprint to add your fingerprint. 5 Place your fingertip on the fingerprint sensor. Press down lightly on the sensor until your

phone vibrates. Repeat this step using different parts of your fingertip.

6 Once you have added your fingerprint, touch OK.

To unlock the screen, place your fingertip on the fingerprint sensor.

You will be asked to enter your backup PIN or password when you restart your phone or if

fingerprint recognition fails.

Adding, deleting, or renaming a fingerprint

Add multiple fingerprints to make it easier to unlock your phone. You can also delete or rename

fingerprints.

1 Open Settings and touch Fingerprint ID. 2 Touch Fingerprint management(optional). 3 Enter the screen lock password and touch Next. 4 In the Fingerprint list section, you can:

l Touch New fingerprint to add other fingerprints. You can add up to five fingerprints.

l Touch a previously added fingerprint to rename or delete it.

Accessing Safe with your fingerprint

Use your fingerprint to access your Safe without entering the password.

1 Open

Settings and touch Fingerprint ID.

2 Touch Fingerprint management(optional). 3 Enter the screen lock password and touch Next.

Security and Backup

4 Touch Access safe, and then follow the onscreen instructions to enter your Safe password

and enable fingerprint recognition.

Once you have completed the settings, touch Files > Safe. You can now use your fingerprint to

access your Safe.

Accessing App Lock with your fingerprint

Use your fingerprint for quick access to apps in your App Lock. You do not need to enter the App

Lock password.

1 Open Settings and touch Fingerprint ID. 2 Touch Fingerprint management(optional). 3 Enter the screen lock password and touch Next. 4 Touch Access app lock. Follow the onscreen instructions to enter your App Lock password

and enable fingerprint recognition.

To view the App Lock status, touch Phone Manager > App lock once you have completed the

settings, and then place your finger on the fingerprint sensor. To access a locked app from the

home screen, touch the app icon and place your fingertip on the fingerprint sensor.

Using fingerprint sensor navigation gestures

The fingerprint sensor doubles up as a navigation key, allowing you to use touch gestures

instead of the virtual navigation bar.

l Gently tap the fingerprint sensor to return to the previous screen.

l Touch and hold the fingerprint sensor to return to the home screen.

l Swipe left or right on the fingerprint sensor to display the list of recently used apps. To exit the

list of recently used apps, swipe left or right again.

l Swipe up from the bottom of the screen to launch the voice assistant.

User accounts

About user accounts

Create multiple user accounts to prevent others from viewing your confidential information, or to

keep your work and personal life separate.

There are three different user types:

l Owner: Only the owner can log in to this account. As the owner, you can control all user

permissions. For example, you can add or delete users and guests, or authorize other users to

use calling and messaging services.

l Sub-user: Suitable for close family and friends. Sub-users can use most features, apart from

those that may affect the owner, such as restoring factory settings and enabling do not disturb

mode.

Security and Backup

l Guest: Guests only have limited access to your phone's features. For example, guests cannot

use messaging services or install applications from unknown sources.

Create user accounts

Create multiple user accounts to keep your work and personal life separate.

1 Open Settings. 2 Touch Advanced settings > Users. 3 Touch Add. Enter a nickname, and then touch Create. 4 Once you have added a user, switch to the new user account and follow the onscreen

instructions to customize the user settings.

l You can also create a new user account from the lock screen. Under Lock screen

settings, switch on Add users when device is locked, and then swipe down from the

status bar on the lock screen.

l You can add up to three user accounts.

Deleting user accounts

Delete unused accounts to free up storage space.

l Swipe down from the status bar and touch

to delete and touch Delete user > Delete.

l Open Settings > Advanced settings > Users. Select the user that you want to delete and

touch Delete user > Delete.

> More settings. Select the user that you want

Switching between user accounts

Quickly switch between user accounts.

l To switch to another user account, swipe down from the status bar, touch , and then select

a profile picture or username.

l Open Settings > Advanced settings > Users. Select the user that you want to switch to and

touch Switch user.

Configuring usernames and profile pictures

You can change your username and profile picture at any time.

1 Open Settings. 2 Touch Advanced settings > Users. 3 Select the desired user.

Security and Backup

4 Touch . You can:

l Select Take photo to take a photo and use it as your profile picture.

l Select Choose photo from Gallery to choose a profile picture from Gallery.

5 Enter a new name and touch OK.

Creating a guest account

Create a guest account so your friends can use your phone.

1 Open Settings. 2 Touch Advanced settings > Users. 3 Touch Add guest > ADD.

You can also create a guest account from the lock screen. Under Lock screen settings,

switch on Add users when device is locked, and then swipe down from the status bar on

the lock screen.

Deleting the guest account

l Swipe down from the status bar, touch

guest.

l Open Settings > Advanced settings > Users and touch Guest > Delete guest.

> More settings, and then touch Guest > Delete

Authorizing users to make calls and access the call log

You can authorize users to access your contacts, call log, and call and messaging features.

in two ways:

l Swipe down from the status bar and touch > More settings. Select a user, and then touch

Allow calls and messages, and sharing of communication history.

l Open Settings > Advanced settings > Users, select an user, and then touch Allow calls

and messages, and sharing of communication history.

Adding a secure storage space

Create a secure storage space to prevent others from accessing your messages, photos,

videos, and other files.

Ensure that you have configured your fingerprint ID. For more information, see Adding a

fingerprint for the first time.

1 Open Settings 2 Touch Advanced settings > Users. 3 Touch Add PrivateSpace. Enter a name for your secure storage space and touch Create. 4 Touch Switch to view your secure storage space.

Security and Backup

5 Follow the onscreen instructions to complete the settings and add a fingerprint to access your

storage space.

Once you have completed the settings, you can access your secure storage space from the lock

screen by using the corresponding fingerprint.

Delete or exit your secure storage space: Go to your storage space. Touch Settings >

Advanced settings > Users and select or as desired.

Security settings

Setting your SIM card PIN

Enable the SIM lock to prevent others from using your SIM card. You will need to enter your SIM

card PIN each time you turn on your phone or insert your SIM card into another phone.

Make sure you have received a SIM card PIN from your carrier before enabling the SIM lock.

1 Open Settings. 2 Touch Advanced settings > Security and select card lock to access the SIM lock settings. 3 Switch on Lock SIM card. Enter your SIM card PIN and touch OK.

To change your SIM card PIN, touch Change SIM PIN and follow the onscreen instructions.

l You will need to enter the PUK code if you exceed the maximum number of incorrect PIN

attempts. The SIM card will be permanently locked if your enter the PUK code incorrectly

too many times.

l For details about these limits, contact your carrier.

Backing up and restoring data

Backing up data to your phone's internal storage

Back up data to your phone's internal storage to avoid losing your files. Only back up smaller

files, such as your contacts, messages, call logs, and calendar.

1 Open Backup. 2 Touch Backup > Internal storage > Next. 3 Select the data you want to back up and touch Back up. When prompted, enter a backup

password. No backup password is required for photos, audio files, videos, or documents.

l Set a password reminder to ensure you don't lose access to your files.

l By default, backup files are saved to the HuaweiBackup folder in Files.

Security and Backup

4 To restore data, open Backup. 5 Touch Restore > Restore from internal storage > Next. 6 Select the backup you want to restore.

If the backup data is encrypted, enter the encryption password when prompted.

7 Select the data you want to restore and touch START RESTORATION.

Backing up data to a USB storage device

Use a USB On-The-Go (OTG) cable to connect your phone to a USB storage device and back

up your files. Compatible USB storage devices include USB flash drives, card readers, and

phones with a microSD card.

Security and Backup

1 Open Backup. 2 Touch Backup > USB storage > Next. 3 Select the data you want to back up and touch Back up. When prompted, enter a backup

password. No backup password is required for photos, audio files, videos, or documents.

l Set a password reminder to help you remember your password and prevent you from

losing access to your files.

l By default, backup data is saved to the HuaweiBackup folder on the USB storage

device.

4 To restore data, open Backup. 5 Touch Restore > Restore from external USB storage > Next. 6 Select the backup you want to restore.

If the backup data is encrypted, enter the encryption password when prompted.

7 Select the data you want to restore and touch START RESTORATION.

Transferring data using a computer

Back up data to your computer to avoid losing your files.

Install HiSuite before using your computer to back up and restore data. For more information,

see Installing HiSuite.

1 Connect your phone to a computer using a USB cable. HiSuite will launch automatically.

If your old phone is not a Huawei device, use manufacturer-provided software to back up

data to your computer, and then proceed directly to step 4.

2 Go to the backup screen in HiSuite. Select the data that you want to back up and touch Back

Up.

Follow the onscreen instructions to set a password reminder to help you remember your

password and prevent you from losing access to your files.

3 Click OK once the backup is complete.

Security and Backup

4 Use a USB cable to connect your new phone to the computer. 5 In HiSuite, select Restore to copy data to your new phone. If the backup files are encrypted,

you will need to enter the encryption password when you are prompted to recover data.

File management

Creating folders

Keep your phone organized by creating folders for your files.

1 Open Files. 2 In the Local tab, touch Internal storage or SD card.

3 Touch . Enter the name of the new folder and touch Save.

Viewing files

Viewing files by category

Security and Backup

Open Files. Select the "Categories" tab to view your files by category.

Finding files quickly

Locate files quickly using the file search feature.

1 Open Files. 2 On the Local tab, touch Internal storage or SD card.

3 Touch

search bar.

Sorting files

Use the sort feature to arrange your files by type, name, size, or date.

and enter the file name or keywords. Search results will be displayed beneath the

1 Open Files. 2 On the Local tab, touch Internal storage or SD card.

3 Touch and then sort files by type, name, size, or date.

Viewing downloads

1 Open Files. 2 On the "Categories" tab, touch Downloads and favorites to view files you have

downloaded or received from other devices.

Security and Backup

Adding and viewing favorites

1 Open Files. 2 On the Local tab, touch Internal storage or SD card.

3 Touch and hold the file or folder you want to add and touch > Add to favorites. 4 On the "Categories" tab, touch Downloads and favorites to view favorites.

Creating file shortcuts on the home screen

Create a shortcut to frequently-used files on the home screen for easy access.

1 Open

Files.

2 On the Local tab, touch Internal storage or SD card.

3 Touch and hold the file or folder you want to add and touch > Create desktop shortcut.

Sharing files

Use the file sharing feature to share files, photos, and videos.

1 Open Files. 2 On the Local tab, touch Internal storage or SD card.

3 Select the files you want to share and touch > Share. 4 Choose a sharing method and follow the onscreen instructions to share your files.

Renaming files

Give your files memorable names so that you can find them quickly.

1 Open

Files.

2 On the Local tab, touch Internal storage or SD card.

3 Touch and hold the file or folder you want to rename and then touch > Rename. 4 Enter a new name and touch OK.

Copying, moving, or deleting files

1 Open

Files.

2 On the Local tab, touch Internal storage or SD card. 3 Touch and hold the files and folders you want to copy, move, or delete. You can:

l Copy files to a destination folder: Touch . Select a destination folder and touch .

l Move files to a destination folder: Touch . Select a destination folder and touch .

l Delete files or folders: Touch > Delete.

Security and Backup

Creating or extracting archives

Compress files in a zip archive to free up space and share files more easily.

1 Open Files. 2 On the Local tab, touch Internal storage or SD card.

3 Touch and hold the file or folder you want to compress, and then touch > Compress. 4 Choose the archive destination. The selected files will be compressed into a zip file, which

will be named automatically.

To extract an archive, touch and hold the archive file. Touch > Extract to and select

where the contents of the archive should be extracted to.

Hiding small image files

When you browse your images in Files, you might also see some cached images from websites.

You can prevent these images from being displayed as follows:

1 Open

Files.

2 Touch > Settings and switch on Filter small pictures to hide files that are smaller than

30 KB. This should hide most cached images.

Storing files securely

Enable Safe, set a password, and move files into a safe to encrypt them. You can remove files

from a safe at any time.

You can add images, audio files, videos, and documents to a safe.

1 Open Files. 2 In the Local or "Categories" tab, touch Safe. 3 Touch "Enable" and set the safe storage location. 4 Follow the onscreen instructions to set a password and security question, and then touch

"Done" to open Safe.

5 Touch

. Follow the onscreen instructions to select files, and then touch to add your

files to the safe.

l Remove files from a safe: In Safe, open a folder and touch and hold the files you want to

remove, and then touch .

l Destroy a safe: In Safe, touch Settings > "Destroy safe". Follow the onscreen instructions to

remove files from the safe and destroy it.

l Change the safe password: In Safe, touch Settings > "Change password". Follow the

onscreen instructions to change the password.

l Change the safe password: In Safe, touch Settings > Change security question. Follow

the onscreen instructions to change the password.

Security and Backup

l Switch to another safe: In Safe, touch Settings > "Switch safe". Follow the onscreen

instructions to select another safe.

l View the storage location: In Safe, touch Settings > "Safe location" to view the safe's

storage location.

Don't change the storage location folder, otherwise you may not be able to access your

files.

Calls and Contacts

Hide dialer

Backspace

Making calls

Smart dialing

Enter the name, initials, or number of a contact in the dialer. Your phone will display matching

contacts.

1 Open

Dialer.

2 Enter the name, initials, or number of a contact in the dialer (for example, John Smith or JS).

Your phone will search your contacts and call log and list the results above the dialer.

3 Select the contact you want to call from the list. If your phone has dual SIM support, touch

The call status will be displayed on the screen (for example, ringing or call forwarding).

to make a call.

4 Touch to end the call.

To end a call using the power button, go to Dialer, touch > Settings, and then

switch on Power button ends call.

Making a call from Contacts

1 Open Contacts. 2 Touch the search bar and enter the name or initials of the person you want to call.

Calls and Contacts

3 Touch the contact number. If your phone has dual SIM support, select

the call.

to initiate

Making a call from the call log

1 Open Dialer. 2 Slide the list up and down to view all calls. Touch the name or number of the person that you

want to call. If your phone has dual SIM support, select

Calling contacts when the screen is off

Call people quickly when the screen is switched off.

1 Open

Dialer.

to initiate the call.

2 Touch > Settings > Quick calling and switch on Quick calling.

Press and hold the volume down button for one second when the screen is off. When you hear

the alert sound, release the volume down button and say the name of the contact you want to

call. The phone will dial their number.

When using a Bluetooth headset, press and hold the talk/send key to enable quick calling.

Making video calls

Before making a video call, check that your phone and the recipient's phone support VoLTE

and that you have both enabled this service with your carrier. Both you and the recipient

must be in a location with VoLTE network coverage.

1 Open Settings. 2 Touch More > Mobile network and switch on VoLTE calls.

3 Open Contacts. 4 Touch the search bar and enter the name or initials of the person you want to call.

5 To initiate a video call, touch

To switch to a video call during an audio call, touch .

Mute the call

Show/hide dialer

Enable hands-free mode

End call

Display your contacts

Start a three-way call

Place the current call on hold

Open calendar

Share ﬁles

Switch to video call

Send a message

View your notes

Calls and Contacts

Making RCS calls

RCS (Rich Communication Suite) provides a range of enhanced communication services

including phonebook services, voice calls, instant messaging, and file sharing.

l Before making an RCS call, check that you and the recipient have enabled RCS and

logged in to your RCS accounts.

l This feature may not be supported by all carriers.

During a call, you can choose to switch to a video call, send a message, and more.

Making an emergency call

In the event of an emergency, you can make emergency calls from your phone, even without a

SIM card. However, you must be in an area with cellular coverage.

1 Open Dialer.

2 Enter the emergency number for your location in the dialer, and then touch .

If you are in an area with good cellular reception, your phone will automatically obtain your

location and display it on the screen.

The ability to make emergency calls can depend on local regulations and carriers in your

area. Poor network coverage or environmental interference may prevent your call from being

connected. Never rely solely on your phone for essential communication during

emergencies.

Making international calls

Before making a long-distance call, contact your carrier to activate an international calling or

roaming service.

Calls and Contacts

1 Open Dialer. 2 On the dialer screen, touch and hold the 0 key to enter a + symbol, and then enter the

country code, area code, and phone number.

3 To touch to initiate the call. If your phone has dual SIM support, select

initiate the call.

Auto redial

Use auto redial to keep redialing a contact's number until your call is connected.

l The first time a call does not connect (or is interrupted), your phone will display the single

redial screen. Touch to redial the number once.

l If a call does not connect after the first redial attempt, your phone will display the infinite redial

screen. Touch to redial the number until the call connects.

l Ensure you promptly touch . The redial screen will close if you don't redial within 10

seconds.

l Touch to cancel a redial attempt.

Making a call while roaming

Use Contacts to call a contact when you're overseas.

Open Contacts. To initiate a call, select the contact you want to call, and then touch the

contact's number.

Answering calls

Answering or rejecting a call

When a call comes in, press the volume button to mute the ringtone.

If the screen is locked:

l Drag right to answer the call.

l Drag left to reject the call.

l Touch to reject the call and send an SMS.

l Touch to configure a callback reminder.

If the screen is unlocked:

Calls and Contacts

l Touch to answer the call.

l Touch to reject the call.

l Touch to reject the call and send an SMS.

l Touch to configure a callback reminder.

l To use an app during a call, touch Recent to open the list of recently used apps. You can

also swipe left or right on the front-facing fingerprint sensor , if it is available on your

phone. Touch the desired app. The Dialer app will continue to run in the background.

If you receive a call when you are entering text or using full-screen mode (for example, when

you are viewing an image or playing a game), the incoming call will be displayed at the top

of the screen in a floating window. Touch to answer the call or to decline the call.

Switching between calls

Ensure that you have turned on call waiting before using this feature. For details, contact

your carrier.

1 If you receive an incoming call when in another call, touch . You can then answer the

incoming call and hold the other line.

2 To switch between the two calls, touch or select the call that is on hold.

Calls and Contacts

Making a conference call

Set up a conference call using the multi-party call feature. Call one contact's number (or receive

a call), and then call another number to add it to the conference call.

Conference calling must be supported by your carrier. Please ensure you have activated this

service. For details, contact your carrier.

1 Call the first participant.

2 Once the call is connected, touch , and then dial the second participant's number. The

first participant will be placed on hold.

3 When the second call is connected, touch 4 Repeat steps 2 and 3 to add more people to the conference.

5 During a call, touch to view the list of participants. You can:

l Touch next to a contact to remove the contact from the call.

l Touch next to a contact to remove the contact from the conference call and keep them

to start a conference call.

in a separate call.

l Touch to return to the main call screen.

Mute the call

Start a three-way call

Enable hands-free mode

Show/hide dialer

End call

Display your contacts

View your notes

Place the current call on hold

Audio recordings

Calls and Contacts

6 Touch to end the conference call.

In-call options

Do not cover the microphone during a call.

During a call, your phone will display an in-call menu.

l Hide the in-call menu: Touch Home or Back. You can also touch the front-facing

fingerprint sensor , if it is available on your phone. Touch the green status bar at the top of

the screen to return to the in-call menu.

Calls and Contacts

l Start a three-way call: Contact your carrier to find out how to use this feature.

l Adjust the volume: Press the volume up button to increase the volume, or the volume down

button to decrease the volume.

Managing call logs

Viewing missed calls

1 Open Dialer. 2 To display all missed calls, swipe down in the call log and touch the Missed tab.

You can also view missed calls in the All tab. Missed calls are marked in red.

3 Touch next to a call log to return the call, send a message, and more.

Managing unknown numbers in the call log

1 Open

Dialer.

2 Touch Unknown.

3 Select a number and touch . You can:

l Add the number to your contacts: Touch to create a new contact, or touch to

add the number to an existing contact.

l Add the number to the blacklist: Touch > Add to blacklist.

l Share the number: Touch > "Send number" to send the number as a text message.

Calls and Contacts

Merging call logs

Merge call logs belonging to the same contact or number to keep your call log organized.

1 Open Dialer.

2 Touch > Settings > Merge call log. 3 Touch By contact. Your phone will automatically merge call logs belonging to the same

contact or number. Touch next to a call log to view detailed call log information.

Clearing the call log

Open

l Delete one entry: Touch and hold a log entry, and then touch Delete entry.

l Delete multiple entries: Touch . Select the entries you want to delete, and then touch

Dialer. You can clear the call log in two ways:

Backing up the call log

1 Open Backup. 2 Touch Backup > SD card or Internal storage to back up the call log to a microSD card or

your phone's internal storage.

3 Select Call log and touch Back up. 4 Follow the onscreen instructions to configure a password.

Call settings

Configuring dialpad touch tones

1 Open

Dialer.

2 Touch > Settings > Dialer touch tones and configure the touch tone settings.

The preset touch tone will be played when you touch the dialer. If your phone is in silent mode,

touch tones will be muted.

Enabling call forwarding

If you are unavailable to take a call, you can configure your phone to forward calls to another

number.

1 Open Dialer.

2 Touch > Settings. 3 Under SIM 1 or SIM 2, select Call forwarding. 4 Select a forwarding method. Enter the destination number and touch ENABLE.

Huawei Mate 9, Mate 9 Pro User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Foreword

Unboxing your Phone

Getting to know your phone

Charging your phone

Using a charger to charge your phone

Using a USB port to charge your phone

Charging other phones using a USB Type-C cable (reverse charging)

Safety information

Battery status information

Viewing the battery status

Viewing the battery status

Displaying the remaining battery percentage in the status bar

Getting Started

Setup wizard

Enabling or disabling a SIM card

Naming a SIM card

Selecting the default mobile data SIM

Setting the default SIM card

Connecting to the Internet

Connecting to a Wi-Fi network

Connecting to a mobile data network

To save battery and reduce data usage, disable mobile data when you are not using it.

Importing data from your old phone

Open Data transmission

Import data using HiSuite

Import data using Phone Clone

Using a browser to download Phone Clone

Viewing recommended settings

Screen and Display

Home screen

About the home screen

Basic screen gestures

Enabling the Drawer home screen

Enabling the Drawer home screen

Adding app shortcuts to the home screen

Reverting to the standard home screen

Switching to simple home screen

Displaying or hiding notification badges

Setting the home screen wallpaper

Changing the wallpaper

Changing the wallpaper automatically

Configuring the home screen transition effects

Configure home screen transition effects

Enable or disable home screen loop.

Managing home screen icons

Moving home screen icons

Uninstalling apps from the home screen

Shaking your phone to auto-align icons

Managing home screens

Adding home screens

Deleting home screens

Moving home screens

Setting the default home screen

Managing home screen widgets

Adding widgets

Moving widgets

Deleting widgets

Managing home screen folders

Creating a folder

Renaming folders

Adding apps to a folder

Removing apps from a folder

Deleting folders

Locking and unlocking the screen

Changing the lock screen style

Changing the screen lock method

Setting the screen lock password

Locking the screen

Unlocking the screen

Configuring Magazine Unlock images

Adding online wallpapers to the viewing list

Sharing Magazine Unlock wallpapers

Adding offline wallpapers to the viewing list

Updating Magazine Unlock covers

Accessing tools from the lock screen