Huawei BM622, BM631a, BM632, BM652 Troubleshooting

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Welcome to use WiMAX CPE!

Online Help

Issue 04 Date 2010-01-10 Part Number 00527860

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base

Bantian, Longgang Shenzhen 518129

People's Republic of China Website: http://www.huawei.com Email: terminal@huawei.com

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Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and may not be activated or may be limited by local network operators or network service providers, thus the descriptions herein may not exactly match the product or its accessories you purchase.

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Warnings and Precautions

To use the device properly and safely, read these warnings and precautions carefully and strictly observe them during operation. Unless otherwise specified, the device described in this section includes the device and its accessories.

Basic Requirements

z During storage, transportation, and operation of the device, keep it dry and prevent

it from colliding with other objects.

z Do not dismantle the device. In case of any fault, contact an authorized service

center for assistance or repair.

z Without authorization, no organization or individual can change the mechanical,

safety, or performance design of the device.

z When using the device, observe all applicable laws and regulations and respect the

legal rights of other people.

Environmental Requirements for Using the Device

z Before connecting and disconnecting cables, stop using the device, and then

disconnect it from the power supply. Ensure that your hands are dry during operation.

z Keep the device far from sources of heat and fire, such as a heater or a candle. z Keep the device far from electronic appliances that generate strong magnetic or

electric fields, such as a microwave oven or a refrigerator.

z Place the device on a stable surface. z Place the device in a cool and well-ventilated indoor area. Do not expose the device

to direct sunlight. Use the device in an area with a temperature ranging from 0°C to 40°C.

z Do not block the openings on the device with any object. Reserve a minimum space

of 10 cm around the device for heat dissipation.

z Do not place any object (such as a candle or a water container) on the device. If any

foreign object or liquid enters the device, stop using the device immediately, power it off, remove all the cables connected to it, and then contact an authorized service center.

z During thunderstorms, power off the device, and then remove all the cables

connected to it to prevent it from getting damaged due to lightning strikes.

Precautions for Using Wireless Devices

z When using the device, ensure that the antenna of the device is at least 20 cm away

from all persons.

z Do not use the device where using wireless devices is prohibited or may cause

interference or danger.

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z The radio waves generated by the device may interfere with the operation of

electronic medical devices. If you are using any electrical medical device, contact its manufacturer for the restrictions on the use of the device.

z Do not take the device into operating rooms, intensive care units (ICUs), or

coronary care units (CCUs).

Areas with Inflammables and Explosives

z Do not use the device where inflammables or explosives are stored, for example, in

a gas station, oil depot, or chemical plant. Otherwise, explosions or fires may occur. In addition, follow the instructions indicated in text or symbols.

z Do not store or transport the device in the same box as inflammable liquids, gases,

or explosives.

Accessory Requirements

z Use only the accessories supplied or authorized by the device manufacturer.

Otherwise, the performance of the device may get affected, the warranty for the device or the laws and regulations related to telecommunications terminals may become null and void, or an injury may occur.

z Do not use the power adapter if its cable is damaged. Otherwise, electric shocks or

fires may occur.

z Ensure that the power adapter meets the specifications indicated on the device

nameplate.

z Ensure that the power adapter meets the requirements of Clause 2.5 in

IEC60950-1/EN60950-1 and it is tested and approved according to national or local standards.

Safety of Children

Keep the device and its accessories out of the reach of children. Otherwise, they may damage the device and its accessories by mistake, or they may swallow the small components of the device, causing suffocation or other dangerous situations.

Maintenance

z If the device is not used for a long time, power it off, and then remove all the cables

connected to it.

z If any exception occurs, for example, if the device emits any smoke or unusual

sound or smell, stop using the device immediately, power it off, remove all the cables connected to it, and then contact an authorized service center.

z Do not trample, pull, or overbend any cable. Otherwise, the cable may get damaged,

causing malfunction of the device.

z Before cleaning the device, stop using it, power it off, and then remove all the

cables connected to it.

z Use a clean, soft, and dry cloth to clean the device shell. Do not use any cleaning

agent or spray to clean the device shell.

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Disposal and Recycling Information

This symbol on the device (and any included batteries) indicates that the device (and any included batteries) should not be disposed of as normal household garbage. Do not dispose of your device or batteries as unsorted municipal waste. The device (and any batteries) should be handed over to a certified collection point

for recycling or proper disposal at the end of its life.

For more detailed information about the recycling of the device or batteries, contact your local city office, the household waste disposal service, or the retail store where you purchased this device.

The disposal of this device is subject to the Waste from Electrical and Electronic Equipment (WEEE) Directive of the European Union. The purpose for separating WEEE and batteries from other waste is to minimize any environmental impact and health hazard due to the presence of hazardous substances.

Reduction of Hazardous Substances

This device is compliant with the EU Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) Regulation (Regulation No 1907/2006/EC of the European Parliament and of the Council) and the EU Restriction of Hazardous Substances (RoHS) Directive (Directive 2002/95/EC of the European Parliament and of the Council). For more information about the REACH compliance of the device, visit the Web site www.huaweidevice.com/certification. You are recommended to visit the Web site regularly for up-to-date information.

EU Regulatory Conformance

z This device should be installed and operated with a minimum distance of 20 cm

between the antenna and all persons.

z Български: С настоящето Huawei Technologies Co., Ltd. декларира, че този

уред съответства на основните изисквания и другите разпоредби на Директива 1999/5/EC.

z Česky: Huawei Technologies Co., Ltd., tímto prohlašuje, že toto zařízení je ve

shodě se základními požadavky a dalšími souvisejícími opatřeními směrnice 1999/5/EC.

z Dansk: Huawei Technologies Co., Ltd. erklærer hermed at denne enhed er i

overensstemmelse med de obligatoriske krav og andre relevante bestemmelser i direktiv 1999/5/EF.

z Nederlands: Hierbij verklaart Huawei Technologies Co., Ltd. dat dit apparaat in

overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EC.

z English: Hereby, Huawei Technologies Co., Ltd. declares that this device is in

compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

z Eesti: Käesolevaga kinnitab Huawei Technologies Co., Ltd., et see seade vastab

Direktiivi 1999/5/EÜ põhinõudmistele ja teistele asjakohastele määrustele.

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z Suomi: Huawei Technologies Co., Ltd. vakuuttaa täten, että tämä laite on

yhdenmukainen direktiivin 1999/5/EY olennaisten vaatimusten ja direktiivin muiden asiaankuuluvien lausumien kanssa.

z Français (Européen) : Le fabricant déclare que ce produit est conforme aux

exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.

z Deutsch: Huawei Technologies Co., Ltd. erklärt hiermit, dass dieses Produkt die

erforderlichen Bestimmungen und andere relevante Verordnungen der Richtlinie 1999/5/EG einhält.

z Ελληνικά: Δια της παρούσης η Huawei Technologies Co., Ltd. δηλώνει ότι αυτή η

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i gcomhlíonadh leis na fíor-riachtanais agus na forálacha eile maidir le Treoir 1999/5/AE.

z Italiano: Col presente documento, Huawei Technologies Co., Ltd. dichiara che

questo dispositivo è conforme ai requisiti essenziali e alle altre disposizioni applicabili della Direttiva 1999/5/CE.

z Latviski: Ar šo Huawei Technologies Co., Ltd. paziņo, ka šī ierīce atbilst

Direktīvas 1999/5/EC pamatprasībām un piemērojamajiem nosacījumiem.

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konformi mal-ħtiġijiet essenzjali u provvedimenti rilevanti oħrajn ta’ Direttiva 1999/5/KE.

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deklaruje, że niniejsze urządzenie spełnia zasadnicze wymagania w zakresie zgodności oraz inne odnośne postanowienia Dyrektywy 1999/5/EC.

z Português (Europeu) : Deste modo, a Huawei Technologies Co., Ltd. declara que

este dispositivo está em conformidade com os requisitos essenciais e outras provisões relevantes da Directiva 1999/5/CE.

z Română: Prin prezenta Huawei Technologies Co., Ltd. declară că acest dispozitiv

este conform cu cerinţele esenţiale şi alte prevederi relevante ale directivei 1999/5/CE.

z Slovenčina: Huawei Technologies Co., Ltd. týmto vyhlasuje, že zariadenie je v

súlade so základnými požiadavkami a inými relevantnými predpismi Smernice 1999/5/ES.

z Slovenščina: Huawei Technologies Co., Ltd. izjavlja, da je ta naprava v skladu z

bistvenimi zahtevami in drugimi ustreznimi določbami Direktive 1999/5/ES.

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z Español (Europeo) : Con el presente documento, Huawei Technologies Co., Ltd.

declara que este dispositivo cumple con los requisitos esenciales y con las demás disposiciones correspondientes de la Directiva 1999/5/CE.

z Svenska: Huawei Technologies Co., Ltd. förklarar härmed att denna produkt

överensstämmer med de grundläggande kraven och andra relevanta föreskrifter i direktiv 1999/5/EG.

z For the declaration of conformity, visit the Web site

www.huaweidevice.com/certification.

z Notice: Observe the national local regulations in the location where the device is to

be used. This device may be restricted for use in some or all countries of European Union.

GNU General Public License Notice

z This product contains code that is covered by the GNU General Public License

(GPL). In accordance with the GPL, if you would like a copy of the GPL source code contained in this product shipped to you on CD, for a charge no more than the cost of preparing and mailing a CD to you, please contact terminal@huawei.com.

z For further information on the GNU GPL Code, please visit the GNU Project home

page http://www.gnu.org/home.html.

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Online Help Contents

1 Configuring the Network....................................................................................1-1

1.1 Functions.....................................................................................................................1-1

1.2 Logging In to the Web-Based Utility.......................................................................... 1-2

1.3 Configuring a WAN.................................................................................................... 1-2

1.3.1 Configuring the Routing Mode.......................................................................1-2

1.3.2 Configuring the Bridge Mode......................................................................... 1-4

1.4 Configuring a LAN .....................................................................................................1-4

1.5 Configuring VoIP........................................................................................................1-5

1.5.1 Configuring Basic VoIP Functions.................................................................1-5

1.5.2 Configuring Speed Dial...................................................................................1-6

1.6 Connecting to and Disconnecting from a Network......................................................1-6

1.7 Connecting the External Antenna (Optional).............................................................. 1-6

2 Configuring Advanced Functions.....................................................................2-1

2.1 Configuring NAT........................................................................................................ 2-1

2.1.1 Configuring the ALG...................................................................................... 2-1

2.1.2 Configuring the DMZ .....................................................................................2-1

2.1.3 Configuring Port Mapping.............................................................................. 2-2

2.1.4 Configuring a Port Trigger.............................................................................. 2-2

2.2 Configuring the ACL ..................................................................................................2-3

2.3 Configuring SNTP.......................................................................................................2-3

2.4 Configuring the Security Function.............................................................................. 2-4

2.4.1 Configuring the URL Filter.............................................................................2-4

2.4.2 Configuring the MAC Filter............................................................................2-4

2.4.3 Configuring the IP Incoming Filter................................................................. 2-5

2.4.4 Configuring the IP Outgoing Filter................................................................. 2-6

2.4.5 Configuring the Firewall................................................................................. 2-6

2.5 Configuring WiMAX Security Parameters.................................................................2-7

3 Managing the CPE................................................................................................3-1

3.1 Managing the User Account........................................................................................ 3-1

3.2 Restarting the CPE...................................................................................................... 3-1

3.3 Upgrading the Software...............................................................................................3-1

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Online Help Contents

3.4 Restoring Default Settings...........................................................................................3-2

4 Maintaining the CPE............................................................................................4-1

4.1 Checking Information About the CPE.........................................................................4-1

4.1.1 Checking the Device Information...................................................................4-1

4.1.2 Checking the Information About the WAN Side............................................4-1

4.1.3 Checking the Information About the LAN Side..............................................4-1

4.1.4 Checking the VoIP Information...................................................................... 4-2

4.1.5 Checking the WiMAX Information ................................................................4-2

4.2 Detecting the CPE....................................................................................................... 4-2

5 Troubleshooting....................................................................................................5-1

6 Abbreviations........................................................................................................6-1

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Online Help 1 Configuring the Network

1 Configuring the Network

The supported functions are subject to your product purchased. The online help is only for reference.

1.1 Functions

The WiMAX Customer-Premises Equipment (CPE) (hereinafter referred to as the CPE) is a next-generation gateway used in a Worldwide Interoperability for Microwave Access (WiMAX) network. The CPE provides you a new service experience. With the CPE, you can enjoy wireless broadband services. With the CPE, home and enterprise users can easily set up a wireless network and enjoy the services over the network.

Wireless Broadband Services

Supporting wireless Internet access

Supporting seamless connections through which you can access the network anytime and anywhere

Guaranteeing network security with reliability

VoIP Service (For the BM622, BM632 and the BM652)

Supporting the Voice over IP (VoIP) service based on the Session Initiation Protocol (SIP)

Supporting the voice compression technology

Providing high-quality voice services

Enhanced Throughput

Supporting the downlink bandwidth of up to 15 Mbit/s and the uplink bandwidth of up to 5 Mbit/s

Supporting multiple-input multiple-output (MIMO)

Supporting Orthogonal Frequency-Division Multiple Access (OFDMA), which increases spectrum utilization

Various Services

Providing a Web-based utility with a user-friendly graphical user interface (GUI) and abundant help information

Supporting both local and remote upgrade of the CPE

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1-1

Online Help 1 Configuring the Network

1.2 Logging In to the Web-Based Utility

Before configuring the network, log in to the Web-based utility. Take the Windows XP operating system and the Internet Explorer 6.0 as examples.

To log in to the Web-based utility, do as follows:

Step 1

Step 2

Step 3

Step 4

Configure the IP address of the computer. Ensure that the IP address of the computer and the IP address of the CPE are in the same network segment.

z By default, the IP address of the CPE is 192.168.1.1 and the subnet mask is 255.255.255.0. z If the CPE is working as a routing device, it is recommended that the IP address and DNS

settings be obtained automatically.

Start the Internet Explorer, enter

Enter

Enter the user name and the password in the login window that is displayed, and then click

After the user name and the password are verified, you can perform operations on the

Both the initial user name and password are user.

http://192.168.1.1

in the address bar, and then press

Web-based utility.

----End

1.3 Configuring a WAN

When you configure a wider area network (WAN), the CPE can function as a routing or bridging device. With the CPE, a terminal on the local area network (LAN) side is connected to the network.

In routing mode, the CPE functions as a routing device to connect to the network. Based on packet information, the CPE searches for a route through which th e packets are sent to the destination IP address.

In bridging mode, the CPE functions as a bridging device to connect to the network. The CPE only transparently transmits packets.

Three modes of obtaining an IP address are available for the CPE:

Dynamic Host Configuration Protocol (DHCP) mode: The IP address is obtained from the Internet service provider (ISP).

Static IP address mode: The ISP configures a static IP address.

Point-to-Point Protocol over Ethernet (PPPoE) mode: The IP address is obtained through PPPoE dialup.

1.3.1 Configuring the Routing Mode

Configuring the DHCP Routing Mode

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Online Help 1 Configuring the Network

Step 1 Step 2 Step 3 Step 4

Step 5

In the navigation tree, choose Select Select Select a network address translation (NAT) type.

Click

Route

from

Mode

DHCP Auto get IP address from ISP

The NAT function is enabled to facilitate the translation of IP addresses. Through NAT, the host IP address of a LAN can be effectively hidden. Thus, the security of the intranet is ensured. Two NAT types are available:

z Network Address Port Translation (NAPT) z Cone NAT

Apply

Basic

, and then click the

WAN

tab.

----End

Configuring the Static IP Routing Mode

Step 1 Step 2 Step 3 Step 4

Step 5 Step 6 Step 7 Step 8

Step 9

In the navigation tree, choose Select Select Select a NAT type.

Enter the IP address in the Enter the subnet mask in the Enter the default gateway in the Enter the IP address of the primary domain name server (DNS) in the

Server

Enter the IP address of the secondary DNS in the

Route

from

Mode

Static Get static IP address from ISP

z Network Address Port Translation (NAPT) z Cone NAT

IP Address

text box.

Basic

WAN

text box.

Subnet Mask

Default Gateway

, and then click the

text box.

Secondary DNS Server

WAN

tab.

Primary DNS

text box.

IP Address, Subnet Mask, Default Gateway, Primary DNS Server, Secondary DNS Server are provided by the carrier.

Step 10

Click

Apply

----End

Configuring the PPPoE Routing Mode

Step 1 Step 2

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In the navigation tree, choose Select

Route

from

Mode

Basic

, and then click the

WAN

tab.

1-3

Online Help 1 Configuring the Network

Step 3 Step 4

Step 5 Step 6

Step 7

Select

PPPoE Get IP Address by using PPPoE

Select a NAT type.

z Network Address Port Translation (NAPT) z Cone NAT

Enter the user name and password in the text box. Select the dial method.

Two dial-up methods are available: Auto Dial and Manual Dial. If selecting Manual Dial, you need to click Manual Dial set up a dial-up connection.

Click

Apply

----End

1.3.2 Configuring the Bridge Mode

The configuration of the bridging mode is similar to that of the routing mode.

Step 1 Step 2 Step 3

Step 4 Step 5

In the navigation tree, choose Select For the details on how to set parameters, see section1.3.1 "Configuring the Routing

Bridge

from

Mode

Basic

, and then click the

WAN

tab.

Mode". Set whether to enable the virtual local area network (VLAN) function. Click

Apply

----End

1.4 Configuring a LAN

To configur e a LAN, you need to set DHCP parameters. After DHCP is enabled, the CPE allocates an IP address pool to the network device on the LAN side.

Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8

In the navigation tree, choose Enter the IP address in the Enter the subnet mask in the Click Select Enter the start IP address on the LAN side in the Enter the end IP address on the LAN side in the Select the lease of the address from

Apply

Enable DHCP Server

IP Address

Basic

LAN

text box, for example, 192.168.1.1.

Subnet Mask

Lease (unit)

, and then click the

text box, for example, 255.255.255.0.

Start IP Address

End IP Address

The system automatically leases the address in advance according to the specified lease.

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DHCP

text box.

tab.

1-4

Online Help 1 Configuring the Network

Step 9

Click

Apply

If the CPE is working as a bridging device, you need to perform only Step 1 to Step 4 when configuring a LAN.

----End

1.5 Configuring VoIP

The BM622, BM632 and the BM652 have the VoIP function.

As a voice service based on SIP, VoIP enables users to make Intern et phone calls and fax data.

As an application layer protocol, SIP is used for setting up, changing, or completing a multimedia session.

1.5.1 Configuring Basic VoIP Functions

Step 1 Step 2 Step 3 Step 4 Step 5

Step 6

Step 7 Step 8 Step 9

Step 10 Step 11 Step 12

In the navigation tree, choose Enter a new ID in the Enter the user name and password provided by the carrier respectively. Enter the port number in the Select the correct caller identification display type from

for example, Set whether to enable message waiting in the S

Service

Display

area.

SIP ID

Basic

VoIP

text box.

SIP Local Port

, and then click the

text box.

elect Message Waiting Indication

When you enable the function, you need to enter the Uniform Resource Identifier (URI) in the

Message Waiting Indication Service Subscribe URI

Click Click the Select the server type from

Two options are available: Enter the server address and the port respectively. Enter the domain name of the SIP service in the text box. Click

to save the settings.

Apply

SIP Server

to save the settings.

Apply

tab.

Server

Primary server

and

SIP User

Caller Number Display Type

text box.

Secondary server

tab.

z Select the SIP ID to be changed, change it, and then click Apply. z Select Remove to delete the selected SIP ID. After a SIP ID is removed, if you want to use

the SIP ID, you need to create it again.

z If the SIP server is the secondary server, you do not need to configure the parameters of the

proxy server.

----End

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Online Help 1 Configuring the Network

1.5.2 Configuring Speed Dial

In the navigation tree, choose Basic > VoIP, and then click the Speed Dial tab.

Parameter Used to Specify …

Dial Number Speed dial number. Note Note of the speed dial. Real Number Real phone number of the speed dial.

Modify the attributes of the selected speed dial number and then click Apply. Select Remove to delete the selec ted s peed di al nu m ber. After it is removed, if you want

to speed dial the number, you need to designate the number to speed dial first.

1.6 Connecting to and Disconnecting from a Network

Connecting to a Network

To connect to a WiMAX network, do as follows:

Step 1 Step 2

In the navigation tree, choose Click

Connect To Network

The CPE will connect to the network automatically.

----End

Status

WiMAX

, and then click the

WiMAX Status

tab.

Disconnecting from a Network

When you do not use the Internet, you can disconnect the CPE from the network manually. After you disconnect the network connection, you need to connect the CPE to the network again before accessing the Internet.

Step 1 Step 2

In the navigation tree, choose Click

Disconnect From Network

----End

Status

WiMAX

, and then click the

WiMAX Status

1.7 Connecting the External Antenna (Optional)

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tab.

1-6

Online Help 1 Configuring the Network

z Do not use the external antenna outdoors. z During lightning weather, stop using the external antenna, and disconnect it from the

CPE.

Two external antennas can be connected to the CPE at a time. If only one antenna is

. Otherwise, the

Step 1 Step 2 Step 3

connected, connect it to the main antenna interface labeled with CPE may fail to work normally. To connect an external antenna, do as follows:

Power off the CPE. Connect the external antenna to the CPE. Put the external antenna in an open space without any obstacle surrounded, to ensure

good reception of network signals.

----End

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1-7

Online Help 2 Configuring Advanced Functions

2 Configuring Advanced Functions

2.1 Configuring NAT

NAT is used to convert an IP address and a port so that the device on the LAN side uses an IP address of the same public network to access the network on the WAN side.

2.1.1 Configuring the ALG

An application layer gateway (ALG) is used to convert the specified data carried in IP packets, thus supporting LAN applications in the process of transmitting the packets on the LAN side and the packets on the WAN side.

In the navigation tree, choose Advanced > NAT, and then click the ALG tab.

Parameter Used to Specify …

Enable L2TP ALG Whether to enable the L2TP ALG. Enable IPSec ALG Whether to enable the IPSec ALG. Enable H.323

ALG Enable RTSP ALG Whether to enable the RTSP ALG. Enable SIP ALG

Enable PPTP ALG Whether to enable the PPTP ALG.

Note:

L2TP = Layer 2 Tunneling Protocol IPSec = Internet Protocol Security RTSP = Real-Time Streaming Protocol PPTP = Point-to-Point Tunneling Protocol

Whether to enable the H.323 ALG.

Whether to enable the SIP ALG. After the SIP ALG is enabled, enter the SIP port number.

2.1.2 Configuring the DMZ

A demilitarized zone (DMZ) is used to forward the packets from the WAN without a port mapping to the host defined in the DMZ.

In the navigation tree, choose Advanced > NAT, and then click the DMZ tab.

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Online Help 2 Configuring Advanced Functions

Parameter Used to Specify …

Host Address IP address of the host. Enable DMZ Whether to enable the DMZ.

2.1.3 Configuring Port Mapping

Port mapping supports the mapping between the interfaces on the WAN side and the interfaces on the LAN side.

Adding a Port Mapping Rule

In the navigation tree, choose Advanced > NAT, and then click the Port Mapping tab. Two port mapping modes are available:

Custom: indicates the self-defined mode.

Application: indicates the mode provided by the system.

When selecting Custom, you must set the following parameters.

Parameter Used to Specify …

Mapping Name Mapping name. Protocol Interface protocol. External Port External port number. Internal Port Internal port number. Internal Host IP address of the internal host. Source IP Address IP address of the source host.

When you select Application, the system displays the values of all parameters. Y ou can keep the default values or change them.

Deleting a Port Mapping Rule

Select the name of the mapping to be deleted, and then click Remove.

2.1.4 Configuring a Port Trigger

During remote access, the specified port of the firewall on the router must be enabled for certain applications. A port trigg er is used to set up a new connection between the r emote applications on the WAN side and the applications that require the use of certain ports on the LAN side.

Adding a Port Trigger

In the navigation tree, choose Advanced > NAT, and then click the Port Trigger tab.

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Online Help 2 Configuring Advanced Functions

Two port trigger modes are available:

Custom: indicates the self-defined mode.

Application: indicates the mode provided by the system.

When selecting Custom, you must set the following parameters.

Parameter Used to Specify …

Trigger Description

Trigger Protocol Protocol type. Trigger Start Port Start port number. Trigger End Port End port number. Open Start Port Open start port number. Open End Port Open end port number.

When you select Application, the system displays values of all parameters. You can keep the default values or change them.

New rule name.

Deleting a Port Trigger

Select the trigger name to be deleted, and then click Remove.

2.2 Configuring the ACL

By using the access control list (ACL) function, you can enable o r disable th e H yp ertext Transfer Protocol (HTTP), Telnet, and Secure Shell (SSH) services.

Step 1 Step 2 Step 3

In the navigation tree, choose Enable or disable the ACL of a service. Click

----End

Apply

2.3 Configuring SNTP

The Simple Network Time Protocol (SNTP) is used to synchronize network time.

Step 1 Step 2 Step 3

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In the navigation tree, choose Select the Select an option respectively from

and

Auto Synchronization Network Time Server

Time Zone

If Primary SNTP Server and Secondary SNTP Server drop-down list boxes do not contain the required options, enter the server names in the text boxes.

Advanced

, and then click the

ACL

Advanced

Primary SNTP Server, Secondary SNTP Server

, and then click the

SNTP

check box.

ACL

SNTP

tab.

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Online Help 2 Configuring Advanced Functions

Step 4

Click

----End

Apply

2.4 Configuring the Security Function

The security function is used to control the rights of sending and receiving packets and the duration for accessing the network.

Two options are available:

Black: indicates that a blacklist member does not have the corresponding rights.

White: indicates that a whitelist member has the corresponding rights

2.4.1 Configuring the URL Filter

The universal resource locator (URL) filter is used to prevent a network device at the LAN side to access certain web sites at the WAN side.

Adding a URL Filter Rule

Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

Modifying a URL Filter Rule

In the navigation tree, choose Enable the URL filter. Select Click Enter an address in Click

----End

Select the URL filter rule to be modified, modify it, and then click Apply.

Black

New

Apply

White

URL

Advanced

Security

, and then click the

URL Filter

tab.

Deleting a URL Filter Rule

Select the URL filter rule to be deleted, and then click Remove.

2.4.2 Configuring the MAC Filter

The MAC filter can filter data frames according to the defined f ilter rule. The filter takes effect only when all conditions of the filter rule are met.

Adding a MAC Filter Rule

Step 1 Step 2 Step 3 Step 4 Step 5

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In the navigation tree, choose Enable the MAC filter. Select Click Set the following parameters of the MAC filter rule.

Black

New

White

Advanced

Security

, and then click the

MAC Filter

tab.

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Online Help 2 Configuring Advanced Functions

Parameter Used to Specify …

Filter Name Name of a MAC filter rule.

Step 6

Source MAC Address

Destination MAC Address

Start Time Effective time of a rule, in the format of hh: mm. End Time Expiration time of a rule, in the format of hh: mm. Day Effective date of a rule. Enable Whether to use this rule.

Click

----End

Apply

MAC address of the source host.

MAC address of the destination host.

Modifying a MAC Filter Rule

Select the MAC filter rule to be modified, modify it, and then click Apply.

Deleting a MAC Filter Rule

Select the MAC filter rule to be deleted, and then click Remove.

2.4.3 Configuring the IP Incoming Filter

When the firewall is enabled, the IP incoming filter can be used to receive certain specified IP packets on the WAN side.

Adding an IP Incoming Filter Rule

Step 1

Step 2 Step 3 Step 4

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In the navigation tree, choose tab.

Enable the IP incoming filter. Click Set the following parameters of the IP incoming filter rule.

Parameter Used to Specify …

Filter Name Name of an IP incoming filter rule. Protocol Protocol type. Enable Whether to use this rule. Source Start

Address

New

Advanced

Start IP address of the source host.

Security

, and then click the

IP Incoming

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Online Help 2 Configuring Advanced Functions

Parameter Used to Specify …

Source End

End IP address of the source host.

Address Source Start Port Start port number of the source host. Source End Port End port number of the source host. Destination Start

Start IP address of the destination host.

Address Destination End

End IP address of the destination host.

Address Destination Start

Start port number of the destination host.

Port Destination End

End port number of the destination host.

Port

Step 5

Click

Apply

----End

Modifying an IP Incoming Filter Rule

Select the IP incoming filter rule to be modified, modify it, and then click Apply.

Deleting an IP Incoming Filter Rule

Select the IP incoming filter rule to be deleted, and then click Remove.

2.4.4 Configuring the IP Outgoing Filter

The IP outgoing filter is used to prevent the LAN side from sending certain IP packets. The configuration of an IP outgoi ng filter rul e is t he same as that of an IP incoming filter

rule. For details about the parameter settings, see section 2.4.3 "Configuring the IP Incoming Filter"

2.4.5 Configuring the Firewall

The firewall is used to prevent the protect ed network from the unauthorized or unv erified access from the Internet. Users of an intranet are allowed to access the Internet.

In the navigation tree, choose Advanced > Security, and then click the Firewall tab. Select a security level of the firewall from Security Level. The meanings of options are as follows:

Off: indicates that the firewall is disabled.

Low: indicates that the firewall functions as a state firewall. The firewall prevents port scanning and IP address spoofing, but allows both ping operation and Internet Control Message Protocol (ICMP) redirect packets on the WAN side.

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Online Help 2 Configuring Advanced Functions

Medium: indicates that besides preventing port scanning and IP address spoofing, the firewall prevents ICMP redirection packets.

High: indicates that besides preventing port scanning, IP address spoofing, and ICMP redirection packets, the firewall prevents the Synchronous Idle (SYN) character flood attack and the ping operation on the WAN side.

2.5 Configuring WiMAX Security Parameters

In the navigation tree, choose WiMAX > Security, and then click the Security tab. The parameter description is as follows.

Parameter Used to Specify …

PKM

Authentication Authentication type. There are two authentication types:

Inner EAP

NAI Network Access Identifier. The default value is recommended. User ID User ID provided by the ISP. User Password User password provided by the ISP.

Note:

EAP = Extensible Authentication Protocol NAI = Network Access Identifier PKM = Privacy Key Management TLS = Transport Layer Security TTLS = Tunneled Transport Layer Security

After setting the parameters, click Apply to save the settings.

Whether authentication is required for network access. There are two authentication modes:

NO PKM

PKMv2_EAP

TLS: indicates device authentication.

TTLS: indicates user authentication.

Inner Extensible Authentication Protocol. The default value is recommended.

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Online Help 3 Managing the CPE

3 Managing the CPE

3.1 Managing the User Account

A user account is used to allow a user to set network parameters. After you log in to the CPE, you can change the user name and the password, and you need to remember the new account.

If you forget the account, you can restore factory settings of the CPE to validate the initial account or contact the local carrier.

To change a user account, do as follows:

Step 1 Step 2 Step 3 Step 4

3.2 Restarting the CPE

Step 1 Step 2

In the navigation tree, choose Enter the old password. Enter a new user name and a new password, and then confirm the new password. Click

----End

Apply

Maintain

Account

In the navigation tree, choose Click

----End

to restart the CPE.

Reboot

Maintain

Device

3.3 Upgrading the Software

, and then click the

Account

Reset

tab.

To any damage to the CPE, do not power off the CPE when it is being upgraded. The software of the CPE can be upgraded locally or remotely. It takes about a few

minutes to upgrade the software. Upgrade the software according to the on-screen instructions.

Upgrading the CPE Locally

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Online Help 3 Managing the CPE

To upgrade the software of the CPE, you need to upload the local upgrade files to the CPE. To upgrade the CPE locally, do as follows:

Step 1 Step 2 Step 3

In the navigation tree, choose Click Click

----End

Contact the carrier for how to get the upgrade files.

, and select an upgrade file.

Browse Upgrade Software

Maintain

Device

, and then click

Firmware

Upgrading the CPE Remotely

You can upgrade the CPE through a remote server. The remote upgrade of the CPE requires the corresponding user rights and the support from the carrier.

To upgrade the CPE remotely, do as follows:

Step 1 Step 2 Step 3 Step 4

In the navigation tree, choose Enter the network address or the IP address of the remote server in Enter the user name and the password. Click

Remote Upgrade Software

----End

Maintain

, and then click the

Device

Firmware

Remote URL

tab.

Upgrading the CPE by CWMP

You can upgrade the CPE by CPE WAN Management Protocol (CWMP). Perform the following steps to upgrade the CPE:

Step 1 Step 2

In the navigation tree, choose Click

Upgrade Software By CWMP

----End

Maintain

, and then click the

Device

Firmware

tab.

3.4 Restoring Default Settings

After default settings are restored, the configuration file is restored to the default one. Therefore, restore the default settings with caution.

Step 1 Step 2

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In the navigation tree, choose Click

Restore Default Configuration

You need to log in to the Web-based utility after restoration.

----End

Maintain

to restore the default settings.

, and then click the

Device

Reset

tab.

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Online Help 4 Maintaining the CPE

4 Maintaining the CPE

4.1 Checking Information About the CPE

By querying the status information, you can know about the operating status and the parameter settings of the CPE.

4.1.1 Checking the Device Information

The device information includes the product class, device ID, hardware version, software version, and MAC address.

To check the device information, choose Status > Device in the navigation tree, and then click the Device Info tab.

4.1.2 Checking the Information About the WAN Side

The information about the WAN side includes the connection status and the DNS.

The connection status information includes the working mode, IP address, and subnet mask.

The DNS information includes the default IP address of the gateway, IP address of the primary DNS server, and IP address of the secondary DNS server.

To check the information about the WAN side, choose Status > WAN in the navigation tree, and then click the Internet Status tab.

4.1.3 Checking the Information About the LAN Side

The Ethernet information includes the following:

LAN Host: indicates the IP address of the LAN host.

LAN Status: indicates the connection status of each interface on the LAN s ide. The working mode of the device on the LAN side is auto-negotiation.

Ethernet Packet: indicates the information about the packets sent or received over the Ethernet.

DHCP Client: indicates the IP address, MAC address, and connection status on the LAN side.

To check information about the LAN side, choose Status > LAN in the navigation tree, and then click the tab.

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Online Help 4 Maintaining the CPE

4.1.4 Checking the VoIP Information

The BM622, BM632 and the BM652 have the VoIP function.

The VoIP information includes th e SIP ID, register status of the SIP ID, and port number. To check the VoIP information, choose Status > VoIP in the navigation tree, and then

click the VoIP Info tab.

4.1.5 Checking the WiMAX Information

The WiMAX information includes the network access status of the WiMAX network, upload and download rates, signal strength, link quality, and the information about the

base station, bandwidth, and frequency. To check the WiMAX information, choose Status > WiMAX in the navigation tree, and

then click the tabs.

4.2 Detecting the CPE

The local network connection and the network connection of the ISP can be tested. To detect the CPE, do as follows:

Step 1 Step 2 Step 3

In the navigation tree, choose Enter the IP address to be detected. Click

----End

Start

Maintain

Diagnose

, and then click the

Diagnose

tab.

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Online Help 5 Troubleshooting

5 Troubleshooting

The power indicator is not on.

Check the power supply, ensuring that the power supply is properly connected.

Check whether the power adapter meets the specification.

The WiMAX indicator is not on.

Check the power supply, ensuring that the power supply is properly connected.

Check whether you have activated the WiMAX online service.

Place the device in an open space without any obstacle around it, such as a cement wall or a wooden wall, which affects reception of WiMAX network signals.

Place the device far away from an electrical device that produces a strong magnetic field or a strong electric field, such as a microwave oven, a fridge, or a satellite dish antenna.

You cannot make a VoIP call.

Ensure that the phone line is properly connected.

Check whether the VoIP parameters are properly set, see section 1.5 "Configuring VoIP".

The WiMAX network cannot be found.

Ensure that the antenna is properly connected.

Check the power supply, ensuring that the power supply is properly connected.

Place the device in an open space without any obstacle around it, such as a cement wall or a wooden wall, which affects reception of WiMAX network signals.

Place the device far away from an electrical device that produces a strong magnetic field or a strong electric field, such as a microwave oven, a fridge, or a satellite dish antenna.

The device or the power adapter overheats.

The device may get heated after being used for a long time. Therefore, power off the device when you do not use the device.

Place the device in a well-ventilated place and do not expose the device to direct sunlight.

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Online Help 5 Troubleshooting

You cannot log in to the Web-based utility.

Check the power supply, ensuring that the power supply is properly connected.

Check whether the network cable between the device and the computer is properly connected. Ensure that the device is properly connected to the computer.

Check whether the parameters of the Web-based utility are properly set. For details, see section 1.2 "Logging In to the Web-Based Utility"

Check the Internet Explorer parameters, ensuring that the proxy server is disabled. Take the Internet Explorer 6.0 as an example. Disable the proxy server as follows:

1. Start the Internet Explorer 6.0.

2. Choose Tools > Internet Options…, and then click the Connections

tab.

3. Click LAN Settings....

4. Clear the Use a proxy server for your LAN check box. Then click OK.

5. Log in to the Web-based utility.

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Online Help 6 Abbreviations

6 Abbreviations

ACL ALG CWMP DHCP DMZ DNS EAP FE HTTP ICMP IPSec ISP L2TP LAN MAC MIMO NAI NAPT NAT OFDMA PKM PPPoE PPTP RTSP SIP SNTP SSH SYN

Access Control List Application Layer Gateway CPE WAN Management Protocol Dynamic Host Configuration Protocol Demilitarized Zone Domain Name Server Extensible Authentication Protocol Fast Ethernet Hypertext Transfer Protocol Internet Control Message Protocol IP Security Protocol Internet Service Provider Layer 2 Tunneling Protocol Local Area Network Medium Access Control Multiple-Input Multiple-Output Network Access Identifier Network Address Port Translation Network Address Transmission Orthogonal Frequency Division Multiple Access Privacy Key Management Point-to-Point Protocol over Ethernet Point-to-Point Tunneling Protocol Real-Time Streaming Protocol Session Initiation Protocol Simple Network Time Protocol Secure Shell Synchronous

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Online Help 6 Abbreviations

TLS TTLS URI URL VoIP WAN WEP WiMAX

transport layer security protocol tunneled transport layer security protocol Uniform Resource Identifier Universal Resource Locator Voice over IP Wide Area Network Wired Equivalent Privacy Worldwide Interoperability for Microwave Access

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Huawei BM622, BM631a, BM632, BM652 Troubleshooting

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1 Configuring the Network

1.1 Functions

1.2 Logging In to the Web-Based Utility

1.3 Configuring a WAN

1.3.1 Configuring the Routing Mode

1.3.2 Configuring the Bridge Mode

1.4 Configuring a LAN

1.5 Configuring VoIP

1.5.1 Configuring Basic VoIP Functions

1.5.2 Configuring Speed Dial

1.6 Connecting to and Disconnecting from a Network

1.7 Connecting the External Antenna (Optional)

Online Help 2 Configuring Advanced Functions

2.1 Configuring NAT

2.1.1 Configuring the ALG

2.1.2 Configuring the DMZ

2.1.3 Configuring Port Mapping

2.1.4 Configuring a Port Trigger

2.2 Configuring the ACL

2.3 Configuring SNTP

2.4 Configuring the Security Function

2.4.1 Configuring the URL Filter

2.4.2 Configuring the MAC Filter

2.4.3 Configuring the IP Incoming Filter

2.4.4 Configuring the IP Outgoing Filter

2.4.5 Configuring the Firewall

2.5 Configuring WiMAX Security Parameters

Online Help 3 Managing the CPE

3.1 Managing the User Account

3.2 Restarting the CPE

3.3 Upgrading the Software

3.4 Restoring Default Settings

Online Help 4 Maintaining the CPE

4.1 Checking Information About the CPE

4.1.1 Checking the Device Information

4.1.2 Checking the Information About the WAN Side

4.1.3 Checking the Information About the LAN Side

4.1.4 Checking the VoIP Information

4.1.5 Checking the WiMAX Information

4.2 Detecting the CPE

Online Help 5 Troubleshooting

6 Abbreviations