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HP Z228 Maintenance And Service Manual

HP Z228 Workstation
Maintenance and Service Guide
Copyright Information
Warranty
Trademark Credits
© Copyright 2015 Hewlett-Packard Development Company, L.P.
First Edition: April 2015
Part Number: 806122-001
Nothing herein should be construed as constituting an additional warranty.
Not all features are available in all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8 functionality. Go to
http://www.microsoft.com for details.
Windows 7: This computer may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. Go to
http://www.microsoft.com for details.
ENERGY STAR is a registered trademark owned by the U.S. Environmental Protection Agency (EPA).
Intel, Core, Pentium, and Xeon are trademarks are trademarks of Intel Corporation in the U.S. and other countries.
AMD is a trademark of Advanced Micro Devices, Inc.
NVIDIA® and NVIDIA Quadro® are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.
Windows is a U.S. registered trademark of Microsoft Corporation.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
About this guide
This guide provides service and maintenance information, technical details, and configuration guidance for your workstations.
IMPORTANT: Removal and replacement procedures are now available in videos on the HP website.
http://www.hp.com/go/sml.
Go to
Hardware overview on page 1
System management on page 9
Component replacement information and guidelines on page 36
Diagnostics and troubleshooting on page 51
Configuring password security and resetting CMOS on page 75
Linux technical notes on page 79
Configuring RAID devices on page 82
System board designators on page 87
Guide topics
NOTE: View the HP Workstation User Guide for your workstation at http://www.hp.com/support/
workstation_manuals.
iii
iv About this guide
Table of contents
1 Hardware overview ....................................................................................................................................... 1
Workstation components ...................................................................................................................................... 1
Front panel .......................................................................................................................................... 1
Rear panel ............................................................................................................................................ 2
Chassis components ............................................................................................................................ 3
System board components ................................................................................................................. 4
System board architecture .................................................................................................................. 5
Workstation specifications ................................................................................................................. 6
Product specifications ........................................................................................................................................... 7
Workstation weights and dimensions ................................................................................................ 7
Environmental specifications ............................................................................................................. 7
Ensuring proper ventilation ................................................................................................................................... 8
2 System management ..................................................................................................................................... 9
Power management and performance features .................................................................................................. 9
ERP compliance mode ......................................................................................................................... 9
Hyper-Threading Technology (HTT) ................................................................................................. 10
SATA Power Management ................................................................................................................. 10
Intel Turbo Boost Technology ........................................................................................................... 10
BIOS ROM ............................................................................................................................................................. 10
Computer Setup (f10) Utility ............................................................................................................................... 10
Using Computer Setup (f10) Utility ................................................................................................... 12
Computer Setup (f10) Utility—File ................................................................................................... 13
Computer Setup (f10) Utility—Storage ............................................................................................ 14
Computer Setup (f10) Utility—Security ........................................................................................... 16
Computer Setup—Power .................................................................................................................. 19
Computer Setup—Advanced ............................................................................................................ 20
Desktop management ......................................................................................................................................... 23
Initial computer configuration and deployment .............................................................................. 24
Installing a remote system ............................................................................................................... 24
Copying a setup configuration to another computer ....................................................................... 24
Updating and managing software .................................................................................................... 25
HP Client Management Solutions ..................................................................................................... 25
Altiris Client Management Solutions ................................................................................................ 25
HP SoftPaq Download Manager ........................................................................................................ 26
System Software Manager ................................................................................................................ 26
v
ROM Flash .......................................................................................................................................... 26
Remote ROM Flash .......................................................................................................... 26
HPQFlash ......................................................................................................................... 26
FailSafe Boot Block ........................................................................................................................... 26
Recovering the computer by using FailSafe Boot Block recovery mode ....................... 27
Workstation security ......................................................................................................................... 27
Asset tracking ................................................................................................................. 27
SATA hard drive security ................................................................................................. 28
DriveLock applications ................................................................................. 28
Using DriveLock ............................................................................................ 29
Password security ........................................................................................................... 30
Establishing a setup password using Computer Setup (f10) Utility ........... 30
Establishing a power-on password using Computer Setup (f10) Utility ..... 30
Entering a power-on password .................................................................... 31
Entering a setup password ........................................................................... 31
Changing a power-on or setup password .................................................... 32
Deleting a power-on or setup password ..................................................... 32
National keyboard delimiter characters ...................................................... 33
Clearing passwords ...................................................................................... 33
Chassis security .............................................................................................................. 33
Smart Cover Sensor (optional) ..................................................................... 33
Side access panel solenoid lock ................................................................... 34
Cable lock (optional) ..................................................................................... 34
Fault notification and recovery ......................................................................................................... 34
ECC fault prediction ........................................................................................................ 34
Thermal sensors ............................................................................................................. 34
Programmable power button (Windows only) ................................................................................. 34
Changing the power button configuration (Windows only) ........................................... 35
3 Component replacement information and guidelines ..................................................................................... 36
Warnings and cautions ........................................................................................................................................ 37
Service considerations ........................................................................................................................................ 37
Tools and software requirements .................................................................................................... 37
Electrostatic discharge (ESD) information ....................................................................................... 38
Product recycling ................................................................................................................................................. 39
Component replacement guidelines ................................................................................................................... 40
Battery ............................................................................................................................................... 40
Cable management ........................................................................................................................... 40
CPU (processor) and CPU heatsink .................................................................................................... 42
Expansion slots ................................................................................................................................. 43
Card configuration restrictions for power supplies ....................................................... 43
vi
Choosing an expansion card slot .................................................................................... 43
Slot identification and description ................................................................................. 44
Installation sequence recommendations ...................................................................... 45
Hard drives and optical disc drives ................................................................................................... 45
Handling hard drives ....................................................................................................... 45
Removal and replacement tips ....................................................................................... 45
Drive installation and cabling scenarios ........................................................................ 46
SATA cable connection guidelines ............................................................... 46
Memory .............................................................................................................................................. 46
Supported DIMM configurations ..................................................................................... 46
BIOS errors and warnings ............................................................................................... 46
DIMM installation guidelines .......................................................................................... 47
DIMM installation order .................................................................................................. 47
Power supply ..................................................................................................................................... 48
Power supply specifications ........................................................................................... 48
Power consumption and heat dissipation ...................................................................... 49
Resetting the power supply ............................................................................................ 49
System board .................................................................................................................................... 49
System cabling ................................................................................................................ 50
System cabling ............................................................................................. 50
4 Diagnostics and troubleshooting .................................................................................................................. 51
Calling support ..................................................................................................................................................... 51
Locating ID labels ................................................................................................................................................ 52
Locating warranty information ........................................................................................................................... 52
Diagnosis guidelines ............................................................................................................................................ 52
Diagnosis at startup .......................................................................................................................... 52
Diagnosis during operation ............................................................................................................... 53
Troubleshooting checklist ................................................................................................................................... 53
HP troubleshooting resources and tools ............................................................................................................ 54
Online support ................................................................................................................................... 54
HP Support Center .......................................................................................................... 54
HP Chat Support .............................................................................................................. 54
Customer Advisories, Customer and Security Bulletins, and Customer Notices ........... 54
Product Change Notifications ...................................................................... 55
Helpful hints ...................................................................................................................................... 55
At startup ........................................................................................................................ 55
During operation ............................................................................................................. 55
Customer Self Repair ...................................................................................................... 56
Troubleshooting scenarios and solutions ........................................................................................................... 57
Solving minor problems .................................................................................................................... 57
vii
Solving hard drive problems ............................................................................................................. 58
Solving display problems .................................................................................................................. 59
Solving audio problems .................................................................................................................... 61
Solving printer problems .................................................................................................................. 62
Solving power supply problems ....................................................................................................... 63
Testing power supply ..................................................................................................... 63
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 64
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 64
Diagnostic codes and errors ................................................................................................................................ 64
Diagnostic LED and audible (beep) codes ......................................................................................... 64
LED color definitions ......................................................................................................................... 68
POST error messages ........................................................................................................................ 68
5 Updating the workstation ............................................................................................................................ 73
Updating the workstation after first boot .......................................................................................................... 73
Upgrading the BIOS .............................................................................................................................................. 73
Determining the current BIOS version .............................................................................................. 73
Upgrading BIOS ................................................................................................................................. 73
Upgrading device drivers ..................................................................................................................................... 74
6 Configuring password security and resetting CMOS ........................................................................................ 75
Preparing to configure passwords ...................................................................................................................... 75
Resetting the password jumper .......................................................................................................................... 76
Clearing and resetting the CMOS ......................................................................................................................... 77
Using the CMOS button to reset CMOS .............................................................................................. 77
Using Computer Setup (f10) Utility to reset CMOS ........................................................................... 78
Appendix A Linux technical notes .................................................................................................................... 79
System RAM ......................................................................................................................................................... 79
Audio .................................................................................................................................................................... 79
Network cards ...................................................................................................................................................... 80
Hyper-Threading Technology ............................................................................................................................. 80
NVIDIA Graphics Workstations ............................................................................................................................ 80
AMD Graphics Workstations ................................................................................................................................ 81
Appendix B Configuring RAID devices ............................................................................................................... 82
RAID hard drive maximum and associated storage controller options ............................................................. 83
Supported RAID configurations ........................................................................................................................... 83
Configuring Intel SATA RAID ................................................................................................................................ 84
Configuring system BIOS ................................................................................................................... 84
viii
Configuring RAID with the Intel utility .............................................................................................. 85
Software RAID solution ....................................................................................................................................... 85
Software RAID considerations .......................................................................................................... 85
Performance considerations ............................................................................................................. 86
Configuring software RAID ................................................................................................................ 86
Appendix C System board designators ............................................................................................................. 87
System board designators .................................................................................................................................. 87
Index ............................................................................................................................................................. 89
ix
x

1 Hardware overview

Workstation components

This section describes the workstation components.

Front panel

1 Optical drive 6 Hard drive activity light
2 Optical drive activity light 7
3 Optical drive eject button 8
4 Optical drive emergency eject hole 9
5
* Software selectable mode, default mode is microphone.
Power button 10 Headphone connector
USB 2.0 port (2)
USB 3.0 ports (2)
Microphone-Headphone connector*
Workstation components 1

Rear panel

1 PS/2 keyboard connector 8 Serial port connector
2
3
4
5 Padlock loop 12
6
7 Cable lock slot
NOTE:
ports are disabled by default.
NOTE:
(f10) Setup Utility. However, HP recommends using only discrete graphics cards to drive three or more displays.
The DP ports are not supported when the system is configured with Intel Xeon E3-12x0 v3 processors. Also, if a discrete graphics card is installed these
Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than three displays) can be enabled using Computer
PS/2 mouse connector 9 USB 3.0 ports (2)
USB 2.0 ports (2) 10 USB 2.0 ports (2)
RJ-45 Ethernet connector 11 Audio line-out connector
Dual-Mode DisplayPort (3) 13 Power cord connector
NOTE: The labels for the rear panel connectors use industry-standard icons and colors.
Audio line-in connector
2 Chapter 1 Hardware overview

Chassis components

The following figure shows the chassis components of a typical tower workstation layout. Drive configurations can vary.
Item Description Item Description
1 Solid-state drive (SSD) 7 System board
2 Hard drive (HDD) 8 System fan
3 Side access panel 9 Memory module
4 Front bezel 10 Slim optical drive
5 Heat sink fan 11 Chassis
6 Power supply
Workstation components 3

System board components

The following illustration and table identify the system board components for the tower workstation.
I/O SATA Power
1 Dual-Mode DisplayPort 15 AHCI 6Gb/s 22 Battery
2 DisplayPort 23 Processor
3 Front audio 24 Front power button/LED
4 Front speaker PCI/PCIe 25 Main power
5 Front USB 2.0 16 PCIe3 x16 26 Power COMM
6 Front USB 3.0 17 PCIe2 x4 (1) 27 SATA power
7 Internal USB 2.0 18 PCIe2 x1 Security
8 Keyboard / mouse 19 PCIe2 x16 (4) 28 Chassis solenoid lock
9 Network / rear USB 2.0 NOTE: For related expansion card
10 Parallel (option) Service
slot information, see
11 Rear audio Cooling 30 Clear CMOS button
12 Rear USB 2.0/3.0 20 Processor fan 31 ME/AMT flash override
13 Serial 21 Rear fan 32 Password jumper
14 Serial (option)
Expansion slots
on page 43
29 Hood sensor
4 Chapter 1 Hardware overview

System board architecture

NOTE: The PCIe designators indicate the mechanical connector size and number of electrical PCIe lanes
routed to an expansion slot. For example, x16(4) means that the expansion slot is mechanically a x16 length connector, with 4 PCIe lanes supported.
Workstation components 5

Workstation specifications

Intel Series C226 chipset:
●
Support for the Intel Xeon Processor E3 v3 Family or third-generation Intel Core processors up to 95 W
●
Integrated 2-channel memory controller
Processor technology
Power supply
Memory technology
●
Microarchitecture improvements
●
Integrated graphics (some models)
●
Advanced Vector Extensions (AVX) to increase floating point performance
●
Intel DMI2 interface connecting the processor to the I/O controller
●
280 W, 90% efficient, 80 PLUS Gold, compatible with ENERGY STAR Version 5.2 requirements
●
Supports European Union ERP Lot 6 tier2 power limit of less than 0.5 W in off mode
●
Dual in-line memory modules (DIMMs) based on DDR3 1600MHz technology
●
Supports error checking and correcting (ECC) and non-ECC DIMMs
●
Two direct-attach memory channels enable low-latency access and fast data transfer for improved performance
●
Up to 32 GB system memory (8 GB DIMMs)
●
1600 MHz 4, 8 GB ECC unbuffered DIMM
●
1600 MHz 4, 8 GB non ECC unbuffered DIMM
Graphics cards
I/O technology
Supports:
●
PCIe Gen3 (PCIe3) bus speeds; can support dual PCIe Gen2 graphics cards in mechanical PCIe x16 slots
●
Multiple graphics cards, provided their total power usage is within 75 W
●
Up to two displays with integrated Intel HD graphics (depending on processor type)
●
Up to six 2D displays or four 3D displays
NOTE: Most supported Intel Core processors provide Intel HD Graphics 4400/4600; Intel Xeon processors
with model designations that end in "---5" provide Intel HD Graphics P4600.
NOTE: To drive more than three displays, use Computer Setup (f10) Utility to intermix integrated Intel HD
graphics and discrete graphics cards.
●
RAID configurations for SATA RAID levels 0, 1
●
Supports eSATA (3.0 Gbps) using an optional adapter
●
Six external and two internal USB 2.0 ports
●
Four external USB 3.0 ports
●
Serial headers that can be used with an optional PCI bulkhead connector
6 Chapter 1 Hardware overview

Product specifications

Workstation weights and dimensions

Standard configuration 7.0 kg (15.4 lb)
Weight
Chassis dimensions

Environmental specifications

Operating: 5°C to 35°C (40°F to 95°F)
Temperature
Humidity
Altitude
Shock
Non-operating: -40°C to 60°C (-40°F to 140°F)
NOTE: Derate by 1°C (1.8°F) for every 305 m (1,000 ft) altitude over 1,524 m (5,000 ft).
Operating: 8% to 85% relative humidity, non-condensing
Non-operating: 8% to 90% relative humidity, non-condensing
Operating: 0 to 3,048 m (10,000 ft)
Non-operating: 0 to 9,144 m (30,000 ft)
Operating: ½-sine: 40g, 2-3ms (~62 cm/s)
Non-operating:
●
½-sine: 160 cm/s, 2-3ms (~105g)
●
square: 422 cm/s, 20g
NOTE: Values represent individual shock events and do not indicate repetitive shock events.
Minimum configuration 6.8 kg (15.0 lb)
Maximum configuration 7.4 kg (16.3 lb)
Height 35.5 cm (14.0 in)
Width 17.0 cm (6.7 in)
Depth 35.8 cm (14.0 in)
Vibration
Operating Random: 0.5g (rms), 5-300 Hz, up to 0.0025g²/Hz
Non-Operating: random: 2.0g (rms), 5-500 Hz, up to 0.0150g²/Hz
NOTE: Values do not indicate continuous vibration.
Product specifications 7

Ensuring proper ventilation

Proper ventilation for the system is important for workstation operation. Follow these guidelines:
●
Operate the workstation on a sturdy, level surface.
●
Provide at least 15.24 cm (6 inches) of clearance at the front and back of the workstation. (Workstation models vary.)
●
Be sure that the ambient air temperature falls within the environmental specifications listed in this document.
NOTE: The ambient upper limit of 35°C (95°F) is only good up to 1524 m (5000 ft) elevation. There is a
1°C (33.8°F) per 304.8 m (1000 ft) derating above 1524 m (5000 ft). So, at 3,048 m (10,000 ft), the upper ambient air temperature limit is 30°C (86°F).
●
For cabinet installation, be sure that adequate cabinet ventilation and the ambient temperature within the cabinet does not exceed specified limits.
●
Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or air intakes, as shown in the following figure.
8 Chapter 1 Hardware overview

2 System management

This section describes the tools and utilities that provide system management for the workstation.
Topics
Power management and performance features on page 9
BIOS ROM on page 10
Computer Setup (f10) Utility on page 10
Desktop management on page 23

Power management and performance features

ERP compliance mode

This computer provides ERP compliance mode capability.
When enabled, the computer shuts down to the lowest possible power state. The computer must then be turned on with the power button. One of the effects is that "wake on LAN" is disabled.
When disabled, the computer powers down conventionally.
1. Press f10 during startup.
2. Using the arrow keys, select the Power > Hardware Power Management > S5 Maximum
Power Savings, then select Enable.
3. Press f10 to accept the change.
Enabling ERP compliance mode
Disabling ERP compliance mode
4. Select File > Save Change and Exit, and then press enter to accept the change.
5. If using Windows 8 or Windows 8.1, boot to Windows and search in the Start Menu for the
setting Change what the power buttons do. Uncheck Turn on fast startup (recommended). If the checkbox is not available, select Change settings that are currently unavailable at the top of the window.
1. Press f10 during startup.
2. Using the arrow keys, select Power > Hardware Power Management > S5 Maximum Power
Savings, then select Disable.
3. Press f10 to accept the change.
4. Select File > Save Change and Exit, and then press enter to accept the change.
5. If using Windows 8 or Windows 8.1, boot to Windows and search in the Start Menu for the
setting Change what the power buttons do. Check Turn on fast startup (recommended). If the checkbox is not available, select Change settings that are currently unavailable at the top of the window.
Power management and performance features 9

Hyper-Threading Technology (HTT)

This computer supports HTT, an Intel-proprietary technology that improves processor performance through parallelization of computations (doing multiple tasks at once).
The operating system treats an HTT-enabled processor as two virtual processors, and shares the workload between them when possible. This feature requires that the operating system support multiple processors and be specifically optimized for HTT.
Use Computer Setup (f10) Utility to enable HTT.
Go to
http://www.hp.com/go/quickspecs to determine if your CPU supports HTT.

SATA Power Management

SATA Power Management enables or disables SATA bus and/or device power management.

Intel Turbo Boost Technology

Your workstation supports Intel® Turbo Boost Technology.
This feature enables the CPU to run at a higher than normal rate. When all CPU cores are not necessary for the workload, inactive cores are turned off and power is diverted to the active cores to increase their performance.
Turbo Boost is enabled and disabled with Computer Setup (f10) Utility.
http://www.hp.com/go/quickspecs to determine if your CPU supports Turbo Boost.
Go to

BIOS ROM

The BIOS ROM is a collection of machine language applications stored as firmware in ROM. It includes functions such as Power-On Self-Test (POST), PCI device initialization, Plug and Play support, power management, and Computer Setup (f10) Utility.
http://www.hp.com/go/quickspecs to review the latest BIOS ROM specifications.
Go to

Computer Setup (f10) Utility

Use Computer Setup (f10) Utility to do the following:
●
Change factory default settings.
●
Set the system date and time.
●
Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices.
●
Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash media devices.
●
Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test (POST) messages. Post Messages Disabled suppresses most POST messages, such as product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Post Messages Enabled during POST, press any key (except f1 through f12).
●
Establish an Ownership Tag, the text of which is displayed each time the system is turned on or restarted.
●
Enter the Asset Tag or property identification number assigned by the company to this computer.
10 Chapter 2 System management
●
Enable the power-on password prompt during system restarts (warm boots) as well as during power­on.
●
Establish a setup password that controls access to Computer Setup (f10) Utility and the settings described in this section.
●
Secure integrated I/O functionality, including the serial or USB ports, audio, or embedded NIC, so that they cannot be used until they are unsecured.
●
Enable or disable removable media boot ability.
●
Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).
●
Replicate the system setup by saving system configuration information on a USB device and restoring it on one or more computers.
●
Execute self-tests on a specified ATA hard drive (when supported by drive).
●
Enable or disable DriveLock security (when supported by drive).
Computer Setup (f10) Utility 11

Using Computer Setup (f10) Utility

To start Computer Setup (f10) Utility, complete the following steps:
1. Turn on or restart the computer.
2. Repeatedly press f10 when the monitor light turns green.
NOTE: If you do not press f10 at the appropriate time, you must restart the computer and again
repeatedly press f10 when the monitor light turns green.
3. A choice of five headings appears in the Computer Setup (f10) Utility menu: File, Storage, Security,
Power, and Advanced.
4. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down) keys
to select the option you want, then press enter. To return to the Computer Setup (f10) Utility menu, press esc.
5. To apply and save changes, select File > Save Changes and Exit.
●
If you have made changes that you do not want applied, select Ignore Changes and Exit.
●
To reset to factory settings or previously saved default settings (some models), select Apply Defaults and Exit. This option will restore the original factory system defaults.
NOTE: Not all settings shown in the following sections are available for all models
CAUTION: Do NOT turn the computer power OFF while the BIOS is saving Computer Setup (f10) Utility
changes because the CMOS might become corrupted. It is safe to turn off the computer only after exiting Computer Setup (f10) Utility screen.
Heading Table
File
Storage
Security
Power
Advanced
Computer Setup (f10) Utility—File on page 13
Computer Setup (f10) Utility—Storage on page 14
Computer Setup (f10) Utility—Security on page 16
Computer Setup—Power on page 19
Computer Setup—Advanced on page 20
12 Chapter 2 System management

Computer Setup (f10) Utility—File

NOTE: Support for specific Computer Setup (f10) Utility options might vary depending on the hardware
configuration.
Option Description
System Information Lists:
●
Product name
●
Manufacturer
●
SKU number
●
Processor type/speed/stepping
●
Memory Size (Channel A, Channel B) Installed memory size/speed, number of channels (single or dual) (if applicable)
●
Integrated MAC address for embedded, enabled NIC (if applicable)
●
Chassis serial number
●
Asset tracking number
●
System Board ID
●
System Board CT Number
●
System BIOS (includes family name, version, and date)
●
ME firmware version
About Displays copyright notice.
Set Time and Date Allows you to set system time and date.
Flash System ROM Allows you to update the system ROM with a BIOS image file located on removable media.
Replicated Setup Save to Removable Media
Saves system configuration to a formatted USB flash media device.
Restore from Removable Media
Restores system configuration from a USB flash media device.
Default Setup Save Current Settings as Default
Saves the current system configuration settings as the default.
Restore Factory Settings as Default
Restores the factory system configuration settings as the default.
Apply Defaults and Exit Applies the currently selected default settings and clears any established passwords.
Ignore Changes and Exit Exits Computer Setup (f10) Utility without applying or saving any changes.
Save Changes and Exit Saves changes to system configuration or default settings and exits Computer Setup (f10) Utility.
Computer Setup (f10) Utility 13

Computer Setup (f10) Utility—Storage

NOTE: Support for specific Computer Setup (f10) Utility options may vary depending on the hardware
configuration.
Option Description
Device Configuration Lists all installed BIOS-controlled storage devices.
When a device is selected, detailed information and options are displayed. The following options might be presented:
●
Hard Drive: Size, model, firmware version, serial number, connector color.
Translation mode (ATA disks only)
Lets you select the translation mode to be used for the device. This enables the BIOS to access disks partitioned and formatted on other systems and may be necessary for users of older versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift, LBA Assisted, User, and Off.
Available only when the drive translation mode is set to User, allows you to specify the parameters (logical cylinders, heads, and sectors per track) used by the BIOS to translate disk I/O requests (from the operating system or an application) into terms the hard drive can accept. Logical cylinders may not exceed 1024. The number of heads may not exceed 256. The number of sectors per track may not exceed 63.
CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not be
changed. If the selected translation mode is not compatible with the translation mode that was active when the disk was partitioned and formatted, the data on the disk will be inaccessible.
●
CD-ROM: Model, firmware version, serial number, connector color (not included for USB CD-ROM).
●
SSD Life Used
NOTE: Displays for solid-state drives.
●
SMART (ATA disks only)
●
Diskette: Model and firmware version.
NOTE: Displays for USB diskette drives.
●
Default Values (ATA disks only)
See Translation Mode above for details.
SATA Defaults
Storage Options eSATA Port
Allows you to set a SATA port as an eSATA port for use with an external drive. Default is enabled.
This setting affects only the port with the black connector, labeled as eSATA on the system board. This port should have the eSATA back panel connector attached to use eSATA drives. For more information, see the eSATA white paper at
SATA Emulation
Allows you to choose how the SATA controller and devices are accessed by the operating system. There are three supported options.
CAUTION: SATA emulation changes may prevent access to existing hard drive data and degrade or
corrupt established volumes.
IDE—Is the most backward-compatible setting of the three options. Operating systems usually do not require additional driver support in IDE mode.
RAID (default option)—Allows DOS and boot access to RAID volumes. Use this mode with the RAID device driver loaded in the operating system to take advantage of RAID features.
www.hp.com.
14 Chapter 2 System management
AHCI—Allows operating systems with AHCI device drivers loaded to take advantage of more advanced features of the SATA controller.
NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot from a RAID/AHCI
volume. If you attempt to boot from a RAID/AHCI volume without the required device driver installed, the system will crash (blue screen). RAID volumes may become corrupted if they are booted to after disabling RAID.
Removable Media Boot
Enables/disables ability to boot the system from removable media. Default is enabled.
Max eSATA Speed
Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability.
CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed. Some
drive and cable combinations may not run reliably at 3.0 Gpbs.
Boot Order Allows you to:
●
UEFI Boot Sources: Specify the order in which UEFI boot sources (such as a internal hard drive, USB hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.
UEFI boot sources always have precedence over legacy boot sources.
●
Legacy Boot Sources: Specify the order in which legacy boot sources (such as a network interface card, internal hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.
Specify the order of attached hard drives. The first hard drive in the order will have priority in the boot sequence and will be recognized as drive C (if any devices are attached).
Shortcut to Temporarily Override Boot Order
To boot one time from a device other than the default device specified in Boot Order, restart the computer and press esc (to access the boot menu) and then f9 (Boot Order), or press f9 (bypassing the boot menu) when the monitor light turns green. After POST is completed, a list of bootable devices is displayed. Use the arrow keys to select the preferred bootable device and press enter. The computer then boots from the selected non-default device for this one time.
Computer Setup (f10) Utility 15

Computer Setup (f10) Utility—Security

NOTE: Support for specific Computer Setup (f10) Utility options may vary depending on the hardware
configuration.
Option Description
Setup Password Allows you to set and enable a setup (administrator) password.
NOTE: If the setup password is set, you must enter it to change Computer Setup (f10) Utility options,
flash the ROM, and make changes to certain plug and play settings under Windows.
Power-On Password Allows you to set and enable a power-on password. The power-on password prompt appears after a
power cycle or reboot. If the user does not enter the correct power-on password, the unit will not boot.
Password Options
(This selection appears only if a power-on password or setup password is set.)
Smart Cover
(This selection appears only if a hood sensor is installed)
Allows you to enable/disable:
●
Lock Legacy Resources (determines whether or not Windows Device Manager is allowed to change resource settings for serial and parallel ports).
●
Stringent security (enabling the stringent password disables the ability to reset the password by moving the jumper on the system board). Default is disabled.
CAUTION: If you enable the stringent security feature and you forget the setup password or the
power-on password, the computer is inaccessible and can no longer be used.
If you lose or forget the password, the system board must be replaced. This scenario is not covered under warranty.
To prevent the computer from becoming permanently unusable, record your configured setup password or power-on password in a safe place away from your computer. Without these passwords, the computer cannot be unlocked.
●
Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing, Computer Setup (f10) Utility Options without entering setup password). Default is enabled.
●
Password prompt on f9, f11, and f12 (requires setup password to use these boot functions). Default is enabled.
●
Network Server Mode. Default is disabled.
Allows you to:
●
Lock/unlock the Cover Lock.
●
Set the Cover Removal Sensor to Disable/Notify User/Setup Password.
NOTE: Notify User alerts the user that the sensor has detected that the cover has been removed. Setup
Password requires that the setup password be entered to boot the computer if the sensor detects that the cover has been removed.
Device Security Allows you to set Device Available/Device Hidden (default is Device Available) for:
USB Security Allows you to set Enabled/Disabled (default is Enabled) for:
16 Chapter 2 System management
●
Embedded security device
●
System audio
●
USB controller (varies by model)
●
Network controller
NOTE: You must disable AMT before trying to hide the network controller.
●
Parallel port
●
SATA ports (varies by model)
●
Front USB Ports
●
Rear USB Ports
●
Accessory USB Ports
Slot Security Allows you to Enable/Disable Option ROM Download for each slot. Selective disabling of Option ROM
Network Boot Enables/disables the computer’s ability to boot from an operating system installed on a network server.
System IDs Allows you to set:
Master Boot Record Security
downloads can help manage limited Option ROM space. Limit PCIe Frequency to Gen1, Gen2, Gen3. Runs slot at Gen1, Gen2, or Gen3 frequency.
(Feature available on NIC models only; the network controller must be either a PCI expansion card or embedded on the system board.) Default is enabled.
●
Asset tag (18-byte identifier), a property identification number assigned by the company to the computer.
●
Ownership tag (80-byte identifier) displayed during POST.
●
Universal Unique Identifier (UUID) number. The UUID can only be updated if the current chassis serial number is invalid. (These ID numbers are normally set in the factory and are used to uniquely identify the system.)
●
Keyboard locale setting for System ID entry.
Enables/disables Master Boot Record (MBR) security.
The MBR contains information needed to successfully boot from a disk and to access the data stored on the disk. Master Boot Record Security may prevent unintentional or malicious changes to the MBR, such as those caused by some viruses or by the incorrect use of certain disk utilities. It also allows you to recover the "last known good" MBR, should changes to the MBR be detected when the system is restarted.
When MBR Security is enabled, the BIOS prevents any changes being made to the MBR of the current bootable disk while in MS-DOS or Windows Safe Mode.
NOTE: Most operating systems control access to the MBR of the current bootable disk; the BIOS cannot
prevent changes that may occur while the operating system is running.
Restores the backup Master Boot Record to the current bootable disk. Default is disabled.
System Security (these options are hardware dependent)
Only appears if all of the following conditions are true:
●
MBR security is enabled
●
A backup copy of the MBR has been previously saved
●
The current bootable disk is the same disk from which the backup copy was saved
CAUTION: Restoring a previously saved MBR after a disk utility or operating system has modified the
MBR, may cause the data on the disk to become inaccessible. Only restore a previously saved MBR if you are confident that the current bootable disk MBR has been corrupted or infected with a virus.
●
Data Execution Prevention—(Enable/Disable). Helps prevent operating system security breaches. Default is enabled.
●
SVM CPU Virtualization—(Enable/Disable). Controls the virtualization features of the processor. Changing this setting requires hat you turn off the computer and then turn it back on. Default is disabled.
●
Virtualization Technology (VTx)—(Enable/Disable). Controls the virtualization features of the processor. Changing this setting requires that you turn off the computer and then turn it back on. Default is disabled.
●
Virtualization Technology Directed I/O (VTd)— (Enable/Disable). Controls virtualization DMA remapping features of the chipset. Changing this setting requires that you turn off the computer and then turn it back on. Default is disabled.
●
Trusted Execution Technology—(Enable/Disable). Controls the underlying processor and chipset features needed to support a virtual appliance. Changing this setting requires that you turn off the
Computer Setup (f10) Utility 17
computer and then turn it back on. Default is disabled. To enable this feature you must enable the following features:
◦
Embedded Security Device Support
◦
Virtualization Technology
◦
Virtualization Technology Directed I/O
●
Embedded Security Device—(Enable/Disable). Permits activation and deactivation of the Embedded Security Device.
NOTE: To configure the Embedded Security Device, a setup password must be set.
●
Reset to Factory Settings (Do not reset/Reset)—Resetting to factory defaults erases all security keys and leaves the device in a disabled state. Changing this setting requires that you restart the computer. Default is Do not reset.
CAUTION: The embedded security device is a critical component of many security schemes.
Erasing the security keys will prevent access to data protected by the Embedded Security Device. Choosing Reset to Factory Settings may result in significant data loss.
●
Measure boot variables/devices to PCR1—Typically, the computer measures the boot path and saves collected metrics to PCR5 (a register in the Embedded Security Device). Bitlocker tracks changes to any of these metrics and forces the user to re-authenticate if it detects any changes. Enabling this feature lets you set Bitlocker to ignore detected changes to boot path metrics, thereby avoiding re-authentication issues associated with USB keys inserted in a port. Default is enabled.
System Security
(continued)
DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this feature is enabled,
Secure Boot Configuration
OS management of Embedded Security Device—(Enable/Disable). This option allows the user to limit OS control of the Embedded Security Device. Default is enabled. This option is automatically disabled if Trusted Execution Technology is enabled.
●
Reset of Embedded Security Device through OS—(Enable/Disable). This option allows the user to limit the operating system ability to request a Reset to Factory Settings of the Embedded Security Device. Default is disabled.
NOTE: To enable this option, a Setup password must be set.
●
No PPI provisioning (Windows 8 only)—This option lets you set Windows 8 to bypass the PPI (Physical Presence Interface) requirement and directly enable and take ownership of the TPM on first boot. You cannot change this setting after TPM is owned/initialized, unless the TPM is reset. Default is disabled for systems other than Windows 8, and enabled for Windows 8.
●
Allow PPI policy to be changed by OS. Enabling this option allows the operating system to execute TPM operations without Physical Presence Interface. Default is disabled.
NOTE: To enable this option, a Setup password must be set.
the user is prompted to provide one of the DriveLock passwords during POST. If neither is successfully entered, the hard drive will remain inaccessible until one of the passwords is successfully provided during a subsequent cold-boot sequence.
NOTE: This selection will only appear when at least one drive that supports the DriveLock feature is
attached to the system.
●
Legacy Support—Enable/Disable. Allows you to turn off all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting to legacy devices, and so on. If set to disable, legacy boot options in Storage > Boot Order are not displayed. Default is enabled.
●
Secure Boot—Enable/Disable. Allows you to make sure an operating system is legitimate before booting to it, making Windows resistant to malicious modification from preboot to full OS booting, preventing firmware attacks. UEFI and Windows Secure Boot only allow code signed by pre­approved digital certificates to run during the firmware and OS boot process. Default is disabled, except for Windows 8 systems which have this setting enabled. Secure Boot enabled also sets Legacy Support to disabled.
●
Key Management—This option lets you manage the custom key settings.
18 Chapter 2 System management

Computer Setup—Power

NOTE: Support for specific Computer Setup Power options might vary depending on the hardware
configuration.
Option Description
◦
Clear Secure Boot Keys—Don't Clear/Clear. Allows you to delete any previously loaded custom boot keys. Default is Don't Clear.
◦
Key Ownership—HP Keys/Custom Keys. Selecting Custom Mode allows you to modify the contents of the secure boot signature databases and the platform key (PK) that verifies kernels during system start up, allowing you to use alternative operating systems. Selecting HP Keys causes the computer boot using the preloaded HP-specific boot keys. Default is HP Keys.
●
Fast Boot—Enable/Disable. Fast boot disables the ability to interrupt boot, such as pressing f keys to access items before the operating system loads. Default is disabled.
NOTE: If Windows 8 detects a serious error, it will interrupt the boot process automatically and
display advanced boot options.
From the Start screen, you can press shift and select Restart to boot to a device or troubleshoot your computer.
OS Power Management
Hardware Power Management
●
Runtime Power Management—Enable/Disable. Allows certain operating systems to reduce processor voltage and frequency when the current software load does not require the full capabilities of the processor. Default is enabled.
●
Idle Power Savings—Extended/Normal. Allows certain operating systems to decrease the processor's power consumption when the processor is idle. Default is extended.
●
ACPI S3 PS2 Mouse Wake Up—Enable/Disable: Enables or disables waking from S3 due to any PS2 mouse activity or a button click.
●
Unique Sleep State Blink Rates—Enable/Disable. This feature is designed to provide a visual indication of what sleep state the system is in. Each sleep state has a unique blink pattern. Default is disabled.
NOTE: For Windows 8 systems with Fast Boot support, a normal shutdown goes to the S4 state,
not the S5 state.
◦
S0 (On)—Solid green LED.
◦
S3 (Stand By)—3 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds. (green LED) —Repeated cycles of 3 blinks and a pause.
◦
S4 (Hibernation)—4 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds. (green LED)—Repeated cycles of 4 blinks and a pause.
◦
S5 (Soft Off)—LED is off.
●
SATA Power Management—Enables or disables SATA bus and/or device power management. Default is enabled.
●
S5 Maximum Power Savings—Turns off power to all nonessential hardware when system is off to meet EUP Lot 6 requirement of less than 0.5 Watt power usage. Default is disabled.
Thermal Fan idle mode—This bar graph controls the minimum permitted fan speed.
NOTE: This setting only changes the minimum fan speed. The fans are still automatically controlled.
Computer Setup (f10) Utility 19

Computer Setup—Advanced

NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.
Option Heading
Power-On Options Allows you to set:
●
●
●
●
NOTE: If you turn off the computer using the switch on a power strip, you will not be able to use the
suspend/sleep feature or the Remote Management features.
●
●
●
●
POST messages—(Enable/Disable). This feature causes the system to display POST error messages, which are error messages displayed on the monitor during the Power-On Self-Test if the BIOS encounters some kind of problem while starting the computer. A POST error message will display on screen only if the computer is capable of booting this far. If the POST detects an error before this point, a beep code is generated instead. Default is disabled.
Press the esc key for Startup Menu—(Enable/Disable). This feature controls the display of the text “Press the esc key for Startup Menu” during POST. Neither this text nor any other (for example, the Ownership Tag) is displayed on Windows 8 systems that have Fast Boot support.
Option ROM Prompt—(Enable/Disable). This feature causes the system to display a message before loading option ROMs. Default is enabled.
After Power Loss—(off/on/previous state). Default is Power off. Setting this option to:
◦
Power off—Causes the computer to remain powered off when power is restored.
◦
Power on—Causes the computer to turn on automatically as soon as power is restored.
◦
Previous state—Causes the computer to turn on automatically as soon as power is restored, if it was on when power was lost.
POST Delay (in seconds). This feature adds a user-specified delay to the POST process. This delay is sometimes needed for hard drives that spin up so slowly that they are not ready to boot by the time POST is finished. The POST delay also gives you more time to select f10 to enter Computer Setup (f10) Utility. Default is None.
Remote Wakeup Boot Source (remote server/local hard drive). Default is Local hard drive.
Factory Recovery Boot Support—(Enable/Disable). This feature enables the BIOS to redirect the boot to a recovery partition on the user hard drive, if one is present. Some versions of the recovery software honor the f11 key press even when this feature is disabled. Default is disabled.
Bypass f1 Prompt on Configuration Changes— (Enable/Disable). Allows you bypass the confirmation step after changes are made. Default is enabled.
BIOS Power-On This feature enables you to specify a time for the computer to start automatically.
Onboard Devices Allows you to set resources for or disable Legacy devices.
Bus Options Allows you to enable or disable:
Device Options Allows you to set:
20 Chapter 2 System management
Select the Legacy device's IRQ, DMA, and I/O Range. The settings may not take effect for all operating systems. To hide a device from the operating system, see Security > Device Security.
●
PCI SERR# Generation—(Enable/Disable) Default is enabled.
●
PCI VGA Palette Snooping—(Enable/Disable) Sets the VGA palette snooping bit in PCI configuration space; only needed when more than one graphics controller is installed. Default is disabled.
●
PCI Latency Timer—Sets PCI Clock speed. (32/64/96/128/160/192/224/248). 128 PCI Clocks is the default.
●
Turbo Mode—(Enable/Disable). Allows you to enable and disable the Intel Turbo Mode feature, which allows one core of the system to run at a higher than standard frequency and power if other cores are idle. Default is enabled.
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