HP Wireless LAN Mobility System CLI Reference Guide
Wireless LAN Mobility System
Wireless LAN Switch Manager
Reference Manual
3CRWXR10095A, 3CRWX120695A, 3CRWX440095A
http://www.3com.com/
Part No. DQA-WXM10-AAA01
Published June 2005
3Com Corporation
350 Campus Drive
Marlborough, MA USA
01752-3064
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Mobility Domain, Mobility Point, Mobility Profile, Mobility System, Mobility System Software, MP, MSS, and
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CONTENTS
ABOUT THIS GUIDE
Conventions 15
Documentation 16
Documentation Comments 17
1 INSTALLING 3WXM
Hardware Requirements 19
Hardware Requirements for 3WXM Client 19
Hardware Requirements for 3WXM Monitoring Service 20
Software Requirements 21
Preparing for Installation 21
User Privileges 22
Serial Number and License Key 22
HP OpenView Network Node Manager 22
Installing 3WXM 23
Unpacking Files 23
Using the Installation Wizard 24
Installing the HP OpenView Plug-In 27
Licensing 28
Installation Log File 30
Upgrading 3WXM 30
Uninstalling 3WXM 31
2 WORKING WITH THE 3WXM USER INTERFACE
Overview 33
Menu Options in Main 3WXM Window 35
Organizer Panel 41
Details Checkbox 42
Displaying Additional Object Details 43
Policy Objects 43
Equipment Objects 46
Site Objects 49
Alerts Panel 50
Content Panel 52
Monitor Tab 52
Managed Devices Tab 60
Verification Tab 61
Events Tab 62
Rogue Detection Tab 63
Information Panel 64
Configuration Wizards 65
Reports 68
Copying and Pasting Objects 70
Copy and Paste 70
Copy and Paste Replace 71
Enabling Keyboard Shortcut Mnemonics (Windows XP Only) 72
3 GETTING STARTED
Starting 3WXM 75
Restricting Access to 3WXM 77
Creating an Administrator Account 78
Creating Provision or Monitor Accounts 79
Deleting 3WXM User Accounts 79
Disabling Access Control 80
Creating and Managing Network Plans 80
Creating a Network Plan 81
Managing Network Plans 82
Opening a Network Plan 84
Closing a Network Plan 86
Deleting a Network Plan 87
Sharing a Network Plan 88
Defining a Mobility Domain 90
Roaming Behavior 90
Traffic Ports Used by a Mobility Domain 91
Creating a Mobility Domain 92
4 PLANNING THE 3COM MOBILITY SYSTEM
Building Wizard Overview 95
Accessing the Building Wizard 95
Creating a Site 105
Creating or Modifying Buildings in a Site 107
Modifying Floor Defaults 109
Importing or Drawing Floor Details 110
Importing a Drawing of a Floor 111
Cropping the Paper Space 118
Adjusting the Origin Point 119
Adjusting the Scale of a Drawing 121
Working with Layers 122
Cleaning Up a Drawing 124
Drawing Floor Objects Manually 128
Changing an Individual Floor’s Properties 129
Specifying the RF Characteristics of a Floor 130
Recommendations 130
Converting Objects into RF Obstacles 130
Drawing RF Obstacles 133
Defining Wireless Coverage Areas 134
Accessing the Define Coverage Page 135
Creating a Wiring Closet 135
Defining a Coverage Area 137
Adding a Third-Party Access Point 149
Computing MAP Placement 152
Computing and Placing MAP Access Points for a Coverage Area 153
Assigning MAP Channels 162
Computing Optimal Power 165
Verifying the Wireless Network 168
Showing RF Coverage 168
Placing RF Measurement Points 169
Using RF Interactive Measurement Mode 171
Reading the RF Measurement Table 171
Generating RF Network Design Information 173
Accessing the Report Page 173
Reviewing Layout Information 174
Reviewing the MAP List 174
Generating a Work Order 175
Applying RF Auto-Tuning Settings to the Network Plan 176
5 CONFIGURING WX SYSTEM AND ADMINISTRATIVE PARAMETERS
WX Switch Wizard Overview 179
System and Administrative Page 182
Wireless Page 183
AAA Page 185
Adding a WX Switch to the Network Plan 186
To create a new WX switch based on a configured switch 186
To add a switch by uploading its basic configuration from the
network 187
To add a switch by importing a configuration file 187
Accessing the WX Switch Wizard 187
Configuring Basic WX Properties 188
Configuring VLANs 189
VLANs, IP Subnets, and IP Addressing 190
Users and VLANs 190
Traffic Forwarding 191
802.1Q Tagging 191
Creating a VLAN 192
Modifying VLANs 203
Deleting VLANs 203
Configuring the System IP Address 203
Configuring WX Management Services 204
Setting System Information 205
Enabling HTTPS 206
Configuring Telnet 207
Configuring SSH 207
Disabling or Reenabling WebAAA 208
Configuring SNMP 208
Configuring an SNMP V1 or V2c Community String 210
Configuring an SNMP V3 User 211
Configuring Logging 215
Setting the Timezone 220
Configuring Wired Authentication Ports 222
Configuring Network Ports 223
Configuring Load Sharing 225
Load Sharing 225
Link Redundancy 225
Configuration Changes Based on Port Groups 225
To configure load sharing 225
Configuring IP Services 226
Configuring Static Routes 226
Configuring IP Aliases 229
Configuring DNS 230
Configuring NTP 231
Configuring ARP 233
6 CONFIGURING WIRELESS PARAMETERS
Overview 235
Configuring an SSID 237
Configuring a Service Profile 238
Configuring Encryption 240
Mapping a Service Profile to a Radio Profile 245
Configuring a Radio Profile 245
To create a radio profile 246
To change 802.11 attributes 247
To configure RF Auto-Tuning 248
To map the radio profile to a service profile 250
Configuring Directly Connected MAP Access Points 251
To configure a directly connected MAP 251
To modify MAP attributes 252
To modify radio settings 254
To modify a MAP connection 257
Configuring Distributed MAP Access Points 258
To configure a distributed MAP 258
7 CONFIGURING AUTHENTICATION, AUTHORIZATION, AND
A
CCOUNTING PARAMETERS
Overview 263
Connecting to RADIUS Servers and Server Groups 264
Defining RADIUS Default Values 265
Defining RADIUS Servers 266
Defining RADIUS Server Groups 268
Creating and Managing Users in the Local User Database 269
Creating Named Users 270
Creating Named User Groups 271
Creating MAC Address Users 272
Creating MAC Address User Groups 273
Configuring User Authorization Attributes 274
Configuring and Managing Access Rules for Administrative Users 280
Using User Globs and MAC Address Globs 281
Creating Administrator and Console Access Rules 283
Managing Administrator and Console Access Rules 285
Configuring and Managing Access Rules for Network Users 286
Authentication 286
Authorization 291
Accounting 293
Configuring Authentication 293
Configuring Accounting 297
Changing the Order of Access Rules 298
Configuring Location Policies 299
About the Location Policy 299
Creating Location Policy Rules 300
Configuring AAA for Clients of Third-Party APs 303
Configuring Mobility Profiles 306
Using Access Control Lists for Security 307
Creating Access Control Lists 307
Adding ACEs to an ACL 315
Mapping ACLs 315
Configuring 802.1X Parameters 319
8 MANAGING WX SYSTEM IMAGES AND CONFIGURATIONS
Managing WX System Files 323
Uploading a WX Switch Configuration into 3WXM 325
Verifying Configuration Information 327
Toolbar Options 328
Filtering the Message List 329
Resolving an Error or Warning 329
Disabling a Rule from the Message List 330
Changing Verification Options 330
Disabling and Reenabling Rules 331
Synchronizing Local and Network Changes 333
Change Management Options 333
Toolbar Options 334
Managing WX switch Configuration Changes 335
Synchronizing When the Network and 3WXM Have Nonmatching
Changes 337
Modifying Configuration Change Polling Options 337
Deploying WX switches from a Network Plan to the Network 339
To deploy network plan changes to the network 339
To deploy WX switches from a network plan to the network 339
Distributing Image and Configuration Files 340
Using the Image Repository 340
Distributing System Images 341
Importing and Exporting WX switch Configuration Files 342
To import a configuration 343
To export a configuration 344
Configuring and Applying Policies 345
How Changes Are Managed 345
Policies Created When You Migrate a 3.x Network Plan to 4.0 345
Configuring a Policy 346
Reviewing and Applying Policy Settings 347
Rebooting WX Switches or MAP Access Points 348
9 MANAGING CERTIFICATES
Overview 349
Processing Certificates 350
Managing Certificates 351
Reviewing Certificate Details 351
Deleting Certificates 351
Distributing PKCS #12 Files 352
10 MONITORING THE NETWORK
Overview 353
Requirements for Monitoring 354
Accessing Monitored Data 354
Using the Explore Window 355
Toolbar Options 357
Threshold Flags 359
Displaying Object Details 361
Displaying 802.11 Coverage 362
Taking RF Measurements 364
Using the Status Summary Window 366
Using the Client Monitor Window 367
Toolbar Options 367
Refreshing Client Data 368
Displaying Client Activity Information 368
Displaying Client Session Information 379
Managing the Client Watch List 389
Displaying a Client’s Geographical Location 394
Terminating a Client’s Session 394
Using the RF Monitor Window 395
Displaying RF Neighborhood Information 396
Displaying the SSID-to-BSSID Mapping 397
Displaying the Activity Log 398
Displaying RF Environment Statistics 399
Using the RF Trends Window 400
Refreshing RF Trend Data 402
Accessing Realtime Performance Statistics 402
Viewing Performance Data 405
Accessing the Event Log 411
Displaying the event log 411
Toolbar Options 412
Refreshing the Data 412
Filtering the Messages 412
Reviewing Event Details 417
11 DETECTING AND COMBATTING ROGUE DEVICES
Overview 419
Rogue Access Points and Users 419
Ad Hoc Users 420
RF Detection Scans 420
Countermeasures 421
Rogue Detection Requirements 421
Rogue Detection Lists 423
Using the Rogue Detection Tab 425
Toolbar Options 426
Filtering the Rogue List 426
Displaying Rogue Details 428
Displaying a Rogue’s Geographical Location 430
Ignoring Friendly Third-Party Devices 431
Adding a Device to the Attack List 431
Converting a Rogue into a Third Party AP 432
To convert a rogue into a third-party AP 432
To display the list 432
To remove a third-party AP 432
Adding a Rogue’s Clients to the Black List 433
Configuring RF Detection Options from the Organizer Panel 433
12 GENERATING REPORTS
Overview 438
Generating an Inventory Report 439
Generating a Mobility Domain Configuration Report 440
Generating a WX Configuration Report 441
Generating a Client Summary Report 442
Generating a Client Details Report 443
Generating a Client Errors Report 445
Generating a Watch List Client Report 446
Generating a Network Usage Report 447
Generating an RF Summary Report 448
Generating a Radio Details Report 449
Generating a Rogue Details Report 450
Generating a Rogue Summary Report 451
Generating a Site Survey Order 452
Generating a Work Order 453
13 OPTIMIZING A NETWORK PLAN
Importing RF Measurements 455
Importing the Measurements 455
Applying the RF Measurements to the Floor Plan 458
Locating and Fixing Coverage Holes 459
Locating a Coverage Hole 459
Fixing a Coverage Hole 460
Computing and Placing New MAPs 461
Adding New MAPs that Are Already Installed to the Network Plan 461
A USING 3WXM WITH HP OPENVIEW
Preparing to Use HP OpenView and 3WXM 463
Starting 3WXM from Network Node Manager 463
B CHANGING 3WXM PREFERENCES
Overview 465
Resetting Preferences Values 466
Changing Network Synchronization Options 466
Changing User Interface Options 468
Changing Persistence Options 469
Changing Tools Options 469
Changing Certificate Management Options 470
Changing Options for RF Planning 471
Configuring the Typical Client’s Transmit Power 471
Changing Colors 472
Changing 3WXM Logging Options 477
C CHANGING 3WXM SERVICES PREFERENCES
Overview 479
Starting or Stopping the 3WXM Services 481
Connecting to 3WXM Services 482
Certificate Check 483
Completing the connection 484
Verifying that the 3WXM Client is Receiving Service Data 485
Changing Service Settings 485
Changing WX Connection Settings 487
Changing Monitoring Settings 489
To change monitoring settings 490
Accessing the 3WXM Services Log 492
Managing Network Plans 492
Backing Up a Plan 493
Changing Backup Settings 493
Restoring a Plan from a Backup 494
Copying a Plan Backup from One Server to Another 494
Deleting a Plan Backup 495
D OBTAINING SUPPORT FOR YOUR PRODUCT
Register Your Product 497
Purchase Value-Added Services 497
Troubleshoot Online 497
Access Software Downloads 498
Telephone Technical Support and Repair 498
Contact Us 499
INDEX
ABOUT THIS GUIDE
This manual shows you how to plan, configure, deploy, and manage a
Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN
Switch Manager (3WXM).
Read this manual if you are a network administrator or a person
responsible for managing a WLAN.
If release notes are shipped with your product and the information there
differs from the information in this guide, follow the instructions in the
release notes.
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) or HTML on the 3Com
World Wide Web site:
http://www.3com.com/
Conventions Table 1 and Table 2 list conventions that are used throughout this guide.
Tab le 1 Notice Icons
Icon Notice Type Description
Information note Information that describes important features or
instructions
Caution Information that alerts you to potential loss of data or
potential damage to an application, system, or device
16 ABOUT THIS GUIDE
This manual uses the following text and syntax conventions:
Tab le 2 Text Conventions
Convention Description
Menu Name >
Command
Monospace text Sets off command syntax or sample commands and system
Bold text Highlights commands that you enter or items you select.
Italic text Designates command variables that you replace with
[ ] (square brackets) Enclose optional parameters in command syntax.
{ } (curly brackets) Enclose mandatory parameters in command syntax.
| (vertical bar) Separates mutually exclusive options in command syntax.
Keyboard key names If you must press two or more keys simultaneously, the key
Words in italics Italics are used to:
Indicates a menu item that you select. For example,
File > New indicates that you select New from the File
menu.
responses.
appropriate values, or highlights publication titles or words
requiring special emphasis.
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
Emphasize a point.
Denote a new term at the place where it is defined in the
text.
Highlight an example string, such as a username or SSID.
Documentation The 3WXM documentation set includes the following documents.
Wireless LAN Switch Manager (3WXM) Release Notes
These notes provide information about the system software release,
including new features and bug fixes.
Wireless LAN Switch and Controller Release Notes
These notes provide information about the system software release,
including new features and bug fixes.
Wireless LAN Switch and Controller Quick Start Guide
This guide provides instructions for performing basic setup of secure
(802.1X) and guest (WebAAA™) access, for configuring a Mobility
Domain for roaming, and for accessing a sample network plan in
3WXM for advanced configuration and management.
Documentation Comments 17
Wireless LAN Switch Manager Reference Manual
This manual shows you how to plan, configure, deploy, and manage a
Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN
Switch Manager (3WXM).
Wireless LAN Switch Manager User’s Guide
This guide shows you how to plan, configure, deploy, and manage a
Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN
Switch Manager (3WXM). It contains information about
recommended system requirements you should meet for optimum
3WXM performance, installing 3WXM client and 3WXM Services
software, and an introduction to using the 3WXM interface.
Wireless LAN Switch and Controller Installation and Basic
Configuration Guide
This guide provides instructions and specifications for installing a WX
wireless switch in a Mobility System WLAN, and basic instructions for
deploying a secure IEEE 802.11 wireless service.
Wireless LAN Switch and Controller Configuration Guide
Documentation Comments
This guide provides instructions for configuring and managing the
system through the Mobility System Software (MSS) CLI.
Wireless LAN Switch and Controller Command Reference
This reference provides syntax information for all MSS commands
supported on WX switches.
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when contacting us:
Document title
Document part number and revision (on the title page)
Page number (if appropriate)
18 ABOUT THIS GUIDE
Example:
Wireless LAN Switch and Controller Configuration Guide
Part number 730-9502-0071, Revision B
Page 25
Please note that we can only respond to comments and questions about
3Com product documentation at this e-mail address. Questions related to
Technical Support or sales should be directed in the first instance to your
network supplier.
1
INSTALLING 3WXM
This chapter describes how to install 3Com Wireless LAN Switch Manager
(3WXM).
Hardware Requirements
Hardware
Requirements for
3WXM Client
3WXM can be utilized with a client/server deployment or both client and
monitoring services can be run on the same machine. The monitoring
service is used for collecting historical data and for managing the
network. The client requires communication with the monitoring service
for managing the network. Larger installations needing multiple
management clients should utilize the client/server approach with 3WXM
clients communicating with a separate monitoring service. When
combining client and monitoring services on the same machine, please
use the requirements indicated for the monitoring service.
The monitoring service is not required to configure and manage WX
switches. However, data provided by the monitoring service (in the
Monitor tab) is not available if the monitoring service is not installed.
Table 3 shows the minimum and recommended requirements to run the
3WXM client.
Tab le 3 Hardware Requirements for Running 3WXM Client
Minimum Recommended
Processor Intel Pentium 4 2 GHz or
RAM 512 MB 1GB
Hard drive space
available
Monitor resolution 1024x768 pixels, 24-bit color 1600x1200 pixels, 32-bit
CD-ROM drive CD-ROM or equivalent CD-ROM
equivalent
100 MB 200 MB
Intel Pentium 4 3 GHz or
equivalent
color
20 CHAPTER 1: INSTALLING 3WXM
Hardware
Requirements for
3WXM Monitoring
Service
Table 4 shows the minimum and recommended requirements to run the
3WXM monitoring service.
Tab le 4 Hardware Requirements for Running 3WXM Monitoring Service
Minimum Recommended
Processor Intel Pentium 4 2.4 GHz or
RAM 1GB 2GB
Hard drive space
available
Monitor resolution 1024x768 pixels, 24-bit
CD-ROM drive CD-ROM or equivalent CD-ROM
equivalent
1GB 2GB
color
Intel Pentium 4 3.6 GHz or
equivalent
1600x1200 pixels, 32-bit
color
Table 5 contains general recommended guidelines for hardware
requirements and memory allocation based on the number of radios and
WX switches your server will support. A larger number of WX switches
implies more connections and data processing, and consequently, more
CPU is required. A larger number of radios implies more data (including
client sessions) which requires more RAM and storage.
Tab le 5 Recommended Server Hardware Allocation
Number of
Radios
1 – 1000 2.4 MHz P4
1 – 2000 2.4 MHz P4
1-25 WX Switches 25-50 WX Switches 50+ WX Switches
500 MB RAM
1 GB HD
1 GB RAM
2 GB HD
2.8 MHz P4
500 MB RAM
1 GB HD
3.0 GHz P4
1 GB RAM
2 GB HD
3.2 MHz Xeon
1 GB RAM
1 GB HD
3.6 GHz Xeon
2 GB RAM
2 GB HD
Software Requirements 21
Software Requirements
Preparing for Installation
3WXM client and 3WXM monitoring services are each supported on the
following operating systems:
Microsoft Windows Server 2003
Microsoft Windows XP with Service Pack 1 (SP1) or later
Microsoft Windows 2000 with Service Pack 4
You must use the English version of the operating system you select. Operating
system versions in other languages are not supported with 3WXM.
The following additional software is required for certain 3WXM features:
HP OpenView Network Node Manager 6.4 or later—Must be installed
prior to 3WXM if you plan to use 3WXM in your HP OpenView
environment.
Adobe Acrobat Reader 5.x or later (or plug-in)—For reading the
Wireless LAN Switch Manager Reference Manual and release notes.
Web browser (for example, Microsoft Internet Explorer 5.x or 6.x or
Netscape Navigator 6.x or 7.x)—For displaying 3WXM work orders
and inventory reports.
A licensed copy of 3WXM comes with a base license key. Before you
install 3WXM, make sure you have the appropriate administrative
privileges on the system.
After you have installed 3WXM, you will need to register your license and
the serial number with 3Com in order to obtain an activation key.
The base key along with its activation key enables you to manage up to 10
wireless LAN switches. To manage more than 10 wireless LAN switches, you
also need an upgrade key and an additional activation key, which you obtain
from 3Com. See “Serial Number and License Key” on page 22 for more
information.
If you plan to install the HP OpenView plug-in for 3WXM, which allows
you to integrate 3WXM into an HP OpenView environment, make sure
that HP OpenView is already installed.
If you are installing an evaluation copy, you still need to obtain an
activation key from 3Com after installation.
22 CHAPTER 1: INSTALLING 3WXM
User Privileges Before you install 3WXM, make sure that you are logged in as a user who
has permission to install software, or as an administrator.
After you install 3WXM, you can configure 3WXM access privileges for
the user accounts on the machine. Likewise, you can configure access
privileges for the monitoring service, if installed. Access privileges for the
3WXM client are completely independent of access privileges for the
monitoring service, and are configured separately.
Serial Number and
License Key
HP OpenView
Network Node
Manager
3WXM comes with a base license key, which is provided on the CD cover.
To use 3WXM, you need to enter the base key and an activation key,
which you obtain from 3Com. The base key and activation key enable
you to manage up to 10 wireless LAN switches. To manage more than 10
wireless LAN switches, you also need an upgrade key and additional
activation key, which you obtain from 3Com.
Each time you start 3WXM, it checks the license information. If the
product is not licensed, the License wizard is displayed.
If you want to integrate 3WXM into your HP OpenView environment, you
have the option of installing the HP OpenView plug-in required to use
Network Node Manager with 3Com products. Make sure that HP
OpenView is already installed before installing 3WXM with the plug-in.
Installing 3WXM Installing 3WXM involves the following tasks:
Unpack files. (See “Unpacking Files” on page 23.)
Use the installation wizard. (See “Using the Installation Wizard” on
page 24.)
Install the HP OpenView plug-in (optional). (See “Installing the HP
OpenView Plug-In” on page 27.)
Perform the licensing steps. (See “Licensing” on page 28.)
The installation wizard for the 3WXM client has an option to install the
monitoring service on the same machine. You must install the client in
order to install the monitoring service. You cannot install the monitoring
service separately.
Unpacking Files To unpack files on your Windows system, follow these steps.
1 Insert the 3WXM CD in the CD-ROM drive. If Autorun is enabled, wait
briefly for the install program to start. For more information about using
the installation wizard, see “Using the Installation Wizard” on page 24.
Installing 3WXM 23
If Autorun is disabled, follow these steps:
a In Windows Explorer, navigate to your CD-ROM drive.
b In the Windows\VM directory, double-click install.exe.
The Introduction page of the 3WXM installation wizard appears.
2 Go to “Using the Installation Wizard” on page 24.
24 CHAPTER 1: INSTALLING 3WXM
Using the Installation
Wizard
To use the installation wizard:
1 On the Choose Installation Type page, choose one of the following:
To install both 3WXM Services and the client, click the 3WXM Services
icon.
To install only the 3WXM client, click the 3WXM client icon.
On Windows systems, the monitoring service is started automatically
when you complete installation and starts automatically whenever you
restart your system.
2 Click Next. The Select Plug-in page appears. To install the plug-in, select
the checkbox, then go to “Installing the HP OpenView Plug-In” on
page 27.
If you do not want to install the plug-in, leave the box unchecked and go
to step 3.
3 Click Next. The License Agreement page appears. After reading the
3WXM license agreement, select whether to accept the terms of the
agreement. (If you choose not to accept the terms of the license
agreement, you cannot proceed with the installation.)
4 Click Next. The Choose Install Folder page appears.
Installing 3WXM 25
5 Type the name of the directory in which to install 3WXM, or accept the
default.
The default installation directory is C:\Program Files\3Com\Wireless
Switch Manager.
You can also type a directory name in the box, or select a directory by
clicking Choose and browsing the filesystem. To revert to the default
installation directory, click Restore Default Folder.
6 Click Next. The Pre-Installation Summary page appears.
7 Check the installation summary information. Click Previous to make any
changes to previous pages.
8 Click Install.
The installer installs 3WXM. The monitoring service also is installed, if you
selected this option.
When installation is complete, you see a page similar to the following,
which reports that the installation was successful and identifies the
directory in which 3WXM was installed.
26 CHAPTER 1: INSTALLING 3WXM
If this page contains options for rebooting your system, you must reboot
to complete the installation. Generally, a reboot is required only if
another instance of 3WXM is running while you perform the installation
of this instance. Select one of the reboot options.
If the Database Export Failed page appears, this indicates that the installer
was unable to upgrade an existing database created by an earlier version
of 3WXM. Select Install to complete the installation, then use the
dbtools.exe command to manually upgrade the database. (See “Restoring
a Plan from a Backup” on page 494.)
9 Click Done.
See “Getting Started” on page 75 for more information on getting
started with 3WXM.
Installing 3WXM 27
Installing the HP
OpenView Plug-In
To install the HP OpenView plug-in:
1 Complete step 9 of the procedure in “Using the Installation Wizard” on
page 24.
2 Click Next. The Select Plug-in page appears.
3 Select the HPOV checkbox and click Next.
The License Agreement page appears. After reading the 3WXM license
agreement, select whether to accept the terms of the agreement. (If you
choose not to accept the terms of the license agreement, you cannot
proceed with the installation.)
4 Click Next.
5 To specify the directory in which HP OpenView Network Node Manager is
installed, click Choose.
Network Node Manager must be already be installed on the system. You
must specify the correct directory for Network Node Manager for the HP
OpenView plug-in to be installed correctly. The default Network Node
Manager installation directory is C:\Program Files\HP OpenView\NNM.
Click Restore Default Folder to reset the directory to the default value.
6 Click Next to display the Pre-Installation Summary page.
7 Check the installation summary information. Click Previous to make any
changes to previous pages.
8 Click Install.
When installation is complete, a page is displayed to report that the
installation was successful. The page also identifies the directory in which
3WXM was installed.
9 Click Done.
See “Getting Started” on page 75 for more information on getting
started with 3WXM. For more information about using HP OpenView
with 3Com products, see “Using 3WXM With HP OpenView” on
page 463.
28 CHAPTER 1: INSTALLING 3WXM
Licensing Each time you start 3WXM, it checks the license information. If the
product is not licensed, the following dialog is displayed.
1 If you are installing a licensed copy, select Standard Base Product and
click Next. Go to step 2.
If you are installing an evaluation copy, select Time Limited Evaluation
and click Next. Go to Step 3.
2 Type the license key that was supplied with the 3WXM CD, and click
Next.
Installing 3WXM 29
3 Click Get Activation Key.
A 3Com web page appears. Enter your registration information (and the
license key, if you are licensing a purchased copy) in order to obtain an
activation key.
4 Copy the activation key from the web page and paste it into the
Activation Key box of the Activation Key page.
5 If you plan to manage 10 or fewer wireless LAN switches, click Finish.
You are through with this procedure.
If you are activating an evaluation copy, you can manage up to 10
wireless LAN switches. Click Finish to complete this procedure.
If you plan to manage more than 10 wireless LAN switches, click Next to
display the following page and go to step 6.
30 CHAPTER 1: INSTALLING 3WXM
6 Type the upgrade license key in the License Key box and click Next.
7 Click Get Activation Key to access the product activation key for your
upgrade license. Register your upgrade license in order to obtain its
activation key.
8 Copy the evaluation key for the upgrade license from the web page and
paste it into the Activation Key box of the Activation Key page.
9 Click Finish.
Installation Log File During installation, an installation log file, 3WXM_InstallLog.log, is
created and placed on the desktop. Double-click the log file’s icon to read
the log file. Have this log file available if you need to contact 3Com
Technical Support about an installation problem.
Upgrading 3WXM You can upgrade 3WXM by installing a newer version of 3WXM over a
previous version. You do not need to uninstall the previous version before
installing a newer version. Before you upgrade, 3Com recommends that
you make a backup of the xml directory in the 3WXM installation
directory. As a best practice, back up the xml directory on a regular basis
to ensure that you have copies of your network plans.
CAUTION: If you uninstall a previous version of 3WXM before
upgrading, make sure you do not delete the serial number.
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