HP Visualize b160L, B132L Supplementary Manual

Title_Page.doc i Thu Jul 25 10:20:14 1996

Service Handbook

B Class

Model B132L/B160L

HP Part No. A4190-90039

Edition E0796

Printed in U.S.A.

Title_Page.doc ii Thu Jul 25 10:20:14 1996

 Hewlett-Packard Co. 1996

Printing History
First Printing: July 1996

UNIX is a registered trademark in the United States and other
countries, licensed exclusively through X/Open Company Lim­ited.

NOTICE
The information contained in this document is subject to change

without notice.
HEWLETT-PACKARD MAKES NO WARRANTY OF ANY

KIND WITH REGARD TO THIS MATERIAL INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Hewlett-Packard shall not be liable for errors con­tained herein or for incidental or consequential damages in con­nection with the furnishing, performance or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliabil­ity of its software on equipment that is not furnished by Hewlett­Packard.

This document contains proprietary information that is protected
by copyright. All rights reserved. No part of this document may be
photocopied, reproduced or translated to another language without
the prior written consent of Hewlett-Packard Company.

RESTRICTED RIGHTS LEGEND. Use, duplication, or disclo­sure by government is subject to restrictions as set forth in subdivi­sion (c) (1) (ii) of the Rights in Technical Data and Computer
Software Clause at DFARS 252.227.7013. Hewlett-Packard Co.,
3000 Hanover St., Palo Alto, CA 94304.

10 9 8 7 6 5 4 3 2 1

ii

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Safety and Regulatory Statements

This section contains safety and regulatory statements
pertaining to your B132L/B160L workstation. It pro­vides information on the following topics:

• Special video configuration statements

• Emissions regulations

• Emissions regulations compliance

• Datacom users statement

• Acoustics

Safety and Regulatory Statements

• Electrostatic discharge (ESD) precautions

• Safety statement

• Laser safety statements

• Warnings and cautions

iii

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Special Video Configuration Statements

Special Video Configuration Statements

The following statements apply only to those applica­tions which include a cable connected to the S-Video
connector on the A4248A card. No modification to the
regulatory statements is necessary for applications
which include cables connected to other connectors on
the card but not to the S-Video connector.

For EN55022 or CISPR 22 Applications:

WARNING: This is a Class A product. In a domestic environment

this product may cause radio interference in which
case the user may be required to take adequate
measures.

For FCC Applications:

NOTICE: This equipm,ent has been tested and found to

comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection
against harmful interference when the equipment
is operated in a commercial environment. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is
likely to cause harmful interference in which case
the user will be required to correct the interference
at his own expense.

iv

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Emissions Regulations

Federal Communications Commission (FCC)

This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules and the Canadian Depart­ment of Communications. These limits are designed to
provide reasonable protection against harmful interfer­ence in a residential installation. This equipment gen­erates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception (determined by turning
the equipment off and on), you can correct the interfer­ence by one or more of the following measures:

Emissions Regulations

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the
receiver.

• Connect the equipment into an outlet on a circuit differ­ent from that to which the receiver is connected.

• Ask the dealer or an experienced radio/television techni­cian for help.

Hewlett-Packard’s system certification tests were con­ducted with HP-supported peripheral devices and HP
shielded cables, such as those you receive with your
computer. Changes or modifications not expressly
approved by Hewlett-Packard could void the user’s
authority to operate the equipment.

v

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Emissions Regulations

Operation of this device is subject to the following
conditions:

• This device may not cause harmful interference.

• This device must accept interference received, including
interference that may cause undesired operation.

• Cables used with this device must be properly shielded to
comply with the requirements of the FCC.

VCCI Class 2 ITE

vi

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Emissions Regulations Compliance

Any third-party I/O device installed in HP system(s)
must be in accordance with the requirements set forth
in the preceding Emissions Regulations statements. In
the event that a third-party noncompliant I/O device is
installed, the customer assumes all responsibility and
liability arising therefrom.

Acoustics

Emissions Regulations Compliance

Regulation On Noise Declaration
For Machines -3. GSGV7

Lpa <70dB Lpa<70dB
operator position am Arbeitsplatz
normal operation nomaler Betrieb
per ISO 7779 nach DIN 45635 T.19

vii

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Electrostatic Discharge (ESD) Precautions

Electrostatic Discharge (ESD)
Precautions

Electrostatic charges can damage the integrated cir­cuits on printed circuit boards. To prevent such dam­age from occurring, observe the following precautions
during board unpacking and installation:

• Stand on a static-free mat.

• Wear a static strap to ensure that any accumulated elec­trostatic charge is discharged from your body to ground.

• Connect all equipment together, including the static-free
mat, static strap, routing nodes, and peripheral units.

• Keep uninstalled printed circuit boards in their protective
antistatic bags.

• Handle printed circuit boards by their edges, once you
have removed them from their protective antistatic bags.

Safety Statement

This equipment conforms to the following safety stan­dards:

• UL 1950

• CSA 950

• IEC 950

• EN 60950

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Laser Safety Statement (U.S.A. Only)

The CD ROM mass-storage system is certified as a
Class-1 laser product under the U.S. Department of
Health and Human Services (DHHS) Radiation Per­formance Standard according to the Radiation Control
for Health and Safety Act of 1968.

This means that the mass-storage system does not pro­duce hazardous laser radiation. Because laser light
emitted inside the mass-storage system is completely
confined within protective housings and external cov­ers, the laser beam cannot escape from the machine
during any phase of user operation.

Laser Safety Statement (U.S.A. Only)

ix

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Warnings and Cautions

Warnings and Cautions

x

ServiceLOT.doc xx Thu Jul 25 10:21:34 1996

Contents

Tables

Audio Electrical Specifications 12

Serial I/O Pins 14

Sample LANSCAN COMMAND TABLE 19

Environmental Specifications 25

Storage Configurations 33

Default SCSI IDs 34

Allowable Memory Configurations 43

LED Error Codes 61

PIM_INFO Action Table 69

Multi-Bit Memory Parity Error 70

Memory Address Ranges 72

Example Table 74

Processor Module Error (Data Cache Parity) 77

Exchange Parts FRU List 84

Nonexchange Parts FRU List 85

Backplane to System Board Connector 129

Backplane PCI Connector 131

FWSCSI Board Backplane Connector 132

xx

ServiceLOT.doc xxi Thu Jul 25 10:21:34 1996

Contents

Tables

Backplane EISA Slot Connector (Rows F, B, E, and A)
133

Backplane EISA Slot Connector (Rows H, D, G, and C)
134

Backplane PCI Slot Connector (3.3V Environment) 136

Backplane GSC Slot Connector 137

Backplane Fan Connector 139

Backplane Speaker Connector 140

System Board DRAMM DIMM Connector 140

System Board Cache DIMM Connector 143

Hard Disk Drive Power Pinouts 146

System Board Disk Tray SCSI Connector 147

System Board Disk Tray Power Connector 148

System Board Disk Tray CD-ROM Audio Connector
148

Optional FWSCSI Board to Disc Tray FWSCSI Connec­tor 149

System Fan Power Pinouts 150

Parallel Port Connector Pinouts 151

Single-Ended SCSI Connector Pinouts 152

EGRAM Connector 153

xxi

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Contents

Tables

AUI Connector Pinouts 154

Serial Port Connector Pinouts 154

PS/2 Connector 155

System Paths 171

Mnemonic Style Notation 172

xxii

ServiceTOC.doc xi Thu Jul 25 10:20:33 1996

Contents

1 Product Information

Product Description 3

System Unit Front Panel Controls and LEDs 5

System Power Switch 6
Power LED 6
System LEDs 6
Audio Controls 7
Removable Storage Devices 8

System Unit Rear Panel Connectors 9

Security Loop 10
Audio Connectors 10
Keyboard Connectors 13

PS/2 Keyboard and Mouse Connectors 13

HP Parallel I/O Connector 13

802.3 Network Connectors 13
Serial I/O Connectors 14
SCSI Connectors 15
TOC Button 15
Power Cord Connector 15

Monitors 16

Keyboard 16

Pointing Devices 16

Operating System Overview 17

Important Information You Need to Note 18

LANIC ID 18
IP Address and Subnetwork Mask Information 19

xi

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Contents

Networking Overview 20

Mail 20
telnet 20
rlogin 21
ftp 21
rcp 22
NFS 22

2 Environmental/Installation/PM

Environmental Specifications 25

Installation 27

Preventive Maintenance 27

3 Configuration

Workstation Configurations 31

FRU Configurations 32

Internal Storage Configurations 32
Allowable Memory Configurations 41
Monitor-Type Selection 44

Graphics Configuration Consideration 45

Special Video Configuration Statements 45

For EN55022 or CISPR 22 Applications: 45

For FCC Applications: 45
Graphics Paths 46
Graphics Configuration Restrictions 47

xii

ServiceTOC.doc xiii Thu Jul 25 10:20:33 1996

Contents

4 Troubleshooting

Getting Ready to Troubleshoot 51

Dealing with a Boot Failure 56

Searching for Bootable Media 58
Stable Storage 59
Boot Command Notations 59
Supported Boot Paths 59
ISL Environment 60

Selftest Failures 61

Running System Verification Tests 64

Running ODE-Based Diagnostics 66

Dealing with HPMC
(Uncorrectable Error) 68

HPMC Caused by a Multi-Bit Memory

Parity Error 70

Interpreting the Table 71
Determining the Faulty SIMM Pair 72
HPMC Caused by a Data Cache Parity Error 77

5 Field Replaceable Units

Exchange and Nonexchange Part Numbers 81

FRU Removal and Replacement 87

Main Tray Assembly 90
Removing Memory Modules 91
Installing Memory Modules 94

xiii

ServiceTOC.doc xiv Thu Jul 25 10:20:33 1996

Contents

Second Level Cache Boards 97
Storage Tray Assembly 99
Storage Tray Cover 102
Disk Filler Panel 103
CD-ROM Drive or DDS Tape Drive 104

3.5-Inch Floppy Disk Drive 106
Hard Disk Drive 109
Removing EISA, GSC, and PCI Option Boards 111
CPU Board Assembly 113

Determining LAN ID 114

Removing the CPU Board 115
Optional EGRAM Module 116
System Fans and Speaker 118
Battery 120
Power Supply 121
Fast Wide SCSI Controller 123
Backplane 124

6 Diagrams and Pinouts

System Power 129

System Block Diagram 156

7 Reference

Installation Manual 159

Service Manuals 159

Reference Manuals 159

xiv

ServiceTOC.doc xv Thu Jul 25 10:20:33 1996

Contents

8 Service Notes

9 Boot Console Interface

Accessing the Boot Console Interface 165

Booting Your Workstation 167

Searching for Bootable Media 169

Resetting Your Workstation 170

Displaying and Setting Paths 171

Displaying and Setting the Monitor Type 174

The Monitor Command 174
Displaying the Current Monitor Configuration 176
Setting the Monitor Type 178
Setting the Monitor Type at Power On 180

Displaying the Current Memory Configuration 182

Setting the Auto Boot and Auto Search Flags 184

Displaying and Setting the Fastboot Mode 186

Displaying the LAN Station Address 187

Displaying System Information 188

Displaying PIM Information 189

Stable Storage 190

xv

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Contents

ISL Environment 191

Invoking ISL from the Boot Console Interface 191
ISL User Commands 192

Updating System Firmware with ODE 194

xvi

ServiceLOF.doc xvii Thu Jul 25 10:21:05 1996

Contents

Figures

System Unit Front Panel Controls 5

System Unit Rear Panel Connectors 9

Disk Tray Positions 32

Early Model CD-ROM Drive
SCSI Address/Jumper Settings 35

Later Model CD-ROM Drive
SCSI Address/Jumper Settings 36

Early Model DDS-DC Tape Drive
SCSI Address/Jumper Settings 37

Later Model DDS-DC Tape Drive
SCSI Address/Jumper Settings 38

DDS-2 Tape Drive SCSI Address/Jumper Settings 39

DDS Drive Switch Settings for Data Compression Oper­ation Mode 40

Memory Connectors 42

Power On Troubleshooting 52

Selftests Troubleshooting 53

HP-UX Compatible Mode Troubleshooting 54

HP-UX Compatible Mode Troubleshooting
(Continued) 55

B132L/B160L Major Components 81

Main Tray FRUs 82

xvii

ServiceLOF.doc xviii Thu Jul 25 10:21:05 1996

Contents

Figures

Storage Tray FRUs 83

Removing the Floor Stand 88

Removing the Main Tray Assembly 90

Memory Module Location 91

Removing the Memory Retainer 92

Removing a Memory Module 93

Memory Module Location 94

Removing the Memory Retainer 95

Installing Memory Modules 96

Cache Boards Location 97

Removing Second Level Cache Boards 98

Removing the Memory Retainer 99

Disconnecting the Storage Tray Assembly 100

Removing the Storage Tray Assembly 101

Removing the Storage Tray Cover 102

Removing a Disk Filler Panel 103

Removing a CD-ROM Drive or DDS Tape Drive 104

Disconnecting the Floppy Drive Cable 106

Removing the Floppy Disk Carrier 107

xviii

ServiceLOF.doc xix Thu Jul 25 10:21:05 1996

Contents

Figures

Removing the Floppy Disk Drive 108

Removing a Hard Disk Drive 110

Removing an EISA, GSC, or PCI Option Board 111

Installing an Option Slot Blank Plate 112

Removing the CPU Board 115

Removing the Optional EGRAM Module 116

Disconnecting the Fan and Speaker Connectors 118

Removing the System Fans and Speaker 119

Removing the Battery 120

Removing the Option Board Support Bracket 121

Removing the Power Supply 122

Removing the FW SCSI Controller 123

Disconnecting the Speaker and Fan Connectors 125

Removing the Backplane 126

System Unit Functional Block Diagram 156

xix

Chap1.doc 1 Thu Jul 25 10:22:00 1996

1

Product Information

1

Chap1.doc 2 Thu Jul 25 10:22:00 1996

Product Information

This chapter introduces the HP 9000 B132L/B160L
workstation. Its purpose is to familiarize you with
your workstation and its controls and indicators. The
information is presented in the following sections:

• Product Description

• System unit front panel controls and LEDs

• System unit rear panel connectors

• Monitors

• Keyboard

• Pointing devices

• Operating system overview

• Important information you need to note

• Networking overview

2

Chap1.doc 3 Thu Jul 25 10:22:00 1996

Product Description

The B Class workstations have the following key fea­tures:

• Processor Performance
Model B132L - 132 Mhz (33 Mhz GSC)
Model B160L - 160 Mhz (40 Mhz GSC)

• Operating System
Native HP-UX (version 10.20 or greater)

• User Interface
HP VUE graphical user interface
HP CDE graphical user interface

Product Information

Product Description

• Compatibility
Source and binary code compatible with the Series
700 product family

• Optional Graphics:
HP VISUALIZE-24Z, 24-plane graphics
HP VISUALIZE-8/24, Accelerated 8-plane or
24-plane 3D graphics

• Main Memory
6 slots of main memory allowing from
32 to 384 MBytes

• Second Level Cache
2 slots allowing 1 MB of second level cache

3

Chap1.doc 4 Thu Jul 25 10:22:00 1996

Product Information

Product Description

• Internal Storage Devices
Fast, Wide SCSI Hard Disk Drives
(requires optional FW SCSI adapter)
Single-Ended SCSI Hard Disks (up to two)
Single-Ended SCSI CD-ROM Drive
Single-Ended SCSI 2.0/4.0/8.0 GB, 4-mm
DDS-Format Tape Drive

3.5-inch Slimline Floppy Disk Drive
(not a SCSI Device)

• Standard Network
Ethernet IEEE 802.3 AUI
RJ45, UTP Twisted Pair

• Standard I/O
SE SCSI Connector - 8-bit, 5 MB/sec synchronous

1.5 MB/sec asynchronous 50-pin, high density
SCSI connector
Two Serial Interfaces RS232C, 9-pin male
One Parallel Interface, Centronics, BUSY handshake
25 pin female
Audio Line-in, Line-out, Mic, and Headphone
Two PS/2 ports (Keyboard and Mouse)

• EISA/PCI/GSC Option Slots
Slot 1 - GSC or PCI
Slot 2 - EISA, GSC, or PCI

• User I/O
PS/2 Keyboard
PS/2 Mouse

4

Chap1.doc 5 Thu Jul 25 10:22:00 1996

System Unit Front Panel Controls and
LEDs

Before powering on your system, you should become
familiar with the system unit controls.

Figure 1 shows the system unit front panel controls.

Product Information

System Unit Front Panel Controls and LEDs

Removable

Storage Devices

Power Switch

Power LED

System LEDs

Mute

Volume

Headset

Figure 1 System Unit Front Panel Controls

Mic

5

Chap1.doc 6 Thu Jul 25 10:22:00 1996

Product Information

System Unit Front Panel Controls and LEDs

System Power Switch

Use the Power switch to power the system unit on and
off.

NOTICE: There is no need to manually shut down the HP-

UX operating system on your workstation before
powering it off. When you turn off the power
switch, your workstation automatically shuts down
the operating system before terminating the power.

Power LED

The Power LED lights when the system unit power is
on.

System LEDs

The system LEDs indicate the status of your worksta­tion. In the event of a system problem, the LEDs are
lighted in different patterns to indicate error codes. See
Chapter 6 for a complete list of the system LED error
codes.

LED 4 - System Heartbeat

LED 3 - SCSI Bus Activity

LED 2 - Network Receive

LED 1 - Network Transmit

6

Chap1.doc 7 Thu Jul 25 10:22:00 1996

Audio Controls

Next to the system LEDs are the following audio con­trols:

Headset Jack Accommodates mini-headphones with a 3.5-mm

diameter miniature stereo plug.

Volume Control Adjusts the audio output volume to the headset jack

or line out.

Mic Jack Accommodates microphones with a 3.5-mm diameter

miniature stereo plug.

Mute Button Turns off the audio output to line out and speaker

only.

Product Information

System Unit Front Panel Controls and LEDs

NOTICE: The Volume Control, Headphone Jack, and Mic

(microphone) Jack features of the CD-ROM are
supported through software applications only.

For more information on the features and electrical
specifications, see “Audio Connectors” later in this
chapter.

7

Chap1.doc 8 Thu Jul 25 10:22:00 1996

Product Information

System Unit Front Panel Controls and LEDs

Removable Storage Devices

The Models B132L/B160L support the following
removable storage devices:

• CD-ROM Disc Drive

• DDS-Format Tape Drive

• Floppy Diskette Drive

NOTICE: Due to space limitations, a DDS-format tape drive

and a CD-ROM drive cannot both be mounted in
the system at the same time.

A description of each drive’s controls and indicators is
in the chapter describing that device, later in this book.

8

Chap1.doc 9 Thu Jul 25 10:22:00 1996

System Unit Rear Panel Connectors

This section describes the connectors on the system
unit’s rear panel

NOTICE: To maintain electro-magnetic and radio frequency

emissions compliance, verify that all cables are
fully seated and properly fastened.

Figure 2 shows the locations of the connectors on the
system unit’s rear panel.

Product Information

System Unit Rear Panel Connectors

Single-Ended
SCSI

Security
Loop

Pullout
Card

Audio
Line In

HP Parallel

Figure 2 System Unit Rear Panel Connectors

Audio
Line Out

TOC

Fast, Wide SCSI

Monitor

PS/2 Mouse
PS/2 Keyboard

LAN-AUILAN-TP

Serial 1
Serial 2

Power

9

Chap1.doc 10 Thu Jul 25 10:22:00 1996

Product Information

System Unit Rear Panel Connectors

Security Loop

The security loop provides a means of locking the
storage tray , with a padlock or other locking device, to
prevent unauthorized removal from the system.

Audio Connectors

Y our workstation has audio input and output capability
through external input and output connectors on the
rear panel and through an internal speaker. The rear
panel contains the Audio IN (stereo line-in) and Audio
OUT (stereo line-out) connectors.

NOTICE: To maintain compliance with FCC/CISPR B you

must use fully shielded, unbalanced audio cables
and plugs.

The audio connectors are standard stereo audio mini­jacks. Hewlett-Packard recommends using gold-plated
plugs available through audio retailers for best quality
recording and playback through the external connec­tors. The following is a summary of the workstation
audio features:

• Audio Features

Programmable sample rates:

8kHz, 16kHz, 32kHz, 48kHz, 11.025kHz,

22.05kHz, and 44.1kHz.

Programmable output attenuation:

0 to -96dB in -1.5dB steps

Programmable input gain:

0 to 22.5dB in 1.5dB steps

Input monitoring:

16-bit linear, 8-bit u-law, or A-law coding

10

Chap1.doc 11 Thu Jul 25 10:22:00 1996

• Audio Input
Line In
Mono microphone (on the front panel) compati­ble with

1.5V phantom supply (bias voltage supplied

by the system).
CD-ROM audio (if internal CD-ROM is in­stalled)

• Audio Output
Line-out
Headphone (on the front panel)
Built-in mono speaker

• Audio CODEC
Crystal CS4215

The audio electrical specification for this workstation
are summarized in Table 1

Product Information

System Unit Rear Panel Connectors

11

Chap1.doc 12 Thu Jul 25 10:22:00 1996



Product Information

System Unit Rear Panel Connectors

Table 1 Audio Electrical Specifications

Frequency Response
Input Sensitivity/Impedance

Line In 2.0Vpk/47k ohm
Microphone 22mVpk/1k ohm

Max Output Level/Impedance

Line Out 2.8Vpp/47k ohm
Headphone 2.75Vpp/50 ohm
Speaker (internal) 5.88Vpp/48 ohm

Output Impedance

Line Out 619 ohm
Headphone 118 ohm

Signal to Noise*

Line Out 65 dB
Headphone 61 dB
Speaker 63 dB
Line In 61 dB
Microphone 57 dB

THD (w nominal load)

Line Out -73 dB
Headphone -70 dB
Speaker -68 dB
Line In -75 dB
Microphone -73 dB

25-20,000 Hz

*To convert from dB to number of significant bits, use
the formula:

dB

'n

For example, for 61dB S/N then n=61/6 or approx. 10
significant bits, or in other words, about 6 bits of noise.

12

---------------------------

=



20 10log[]

dB

------ -

≈

6

Chap1.doc 13 Thu Jul 25 10:22:00 1996

Keyboard Connectors

PS/2 Keyboard and Mouse Connectors

The PS/2 connectors provide an interface for a key­board and a mouse to the system. Consult the docu­mentation that accompanies each input device for
specific information concerning its use.

HP Parallel I/O Connector

The 25-pin HP Parallel I/O interface uses Centronics
interface protocols to support peripheral devices such
as printers and plotters. Consult the documentation
that accompanies each peripheral device for specific
information concerning its use.

Product Information

System Unit Rear Panel Connectors

802.3 Network Connectors

Your workstation has built-in ThickNet LAN-AUI and
LAN-TP (Twisted Pair) connectors for the 802.3
(ETHERNET) network. Connections to ThinLAN net­works require an external transceiver. Your worksta­tion will autoselect the correct network setting.

NOTE: Only one of the network connectors can be used at one

time.

13

Chap1.doc 14 Thu Jul 25 10:22:00 1996

Product Information

System Unit Rear Panel Connectors

Serial I/O Connectors

You can attach a variety of pointing devices (such as a
mouse or trackball), or peripheral devices to the Serial
Input/Output (SIO) ports on the B132L/B160L work­station. Peripheral devices include printers, plotters,
modems, and scanners. Consult the documentation
that accompanies each pointing or peripheral device
for specific information concerning its use.

The SIO ports are programmable. You can set func­tions such as bit rate, character length, parity , and stop
bits. The SIO ports are used as an interface for serial
asynchronous devices to the CPU. The ports operate at
up to a 460.8K baud rate.

Table 2 shows the SIO connector pin listings. The
serial connectors are 9-pin D-sub connectors. Signal
names are those specified in the EIA RS-232 standard.

Table 2 Serial I/O Pins

Pin No. Signal Description

1 DCD Data Carrier Detect
2 RXD Receive Data
3 TXD Transmit Data
4 DTR Data Terminal Ready
5 GND Ground
6 DSR Data Set Ready
7 RTS Request To Send
8 CTS Clear To Send
9 RI Ring Indicator

14

Chap1.doc 15 Thu Jul 25 10:22:00 1996

SCSI Connectors

Use the single-ended and fast, wide connectors to con­nect external SCSI devices such as DDS-format tape
drives and CD-ROM drives. Consult the documenta­tion that accompanies each SCSI device for specific
information concerning its use. Refer to Appendix C
for information about connecting SCSI devices to your
workstation.

NOTICE: When attaching external SCSI devices, be sure to

terminate the last device on the external SCSI bus.
If there are no external SCSI devices, attach a
SCSI terminator to the back of the system.

Product Information

System Unit Rear Panel Connectors

TOC Button

The TOC (transfer of control) button resets the system
and transfers control from the default device to an aux­iliary device.

Power Cord Connector

Plug the workstation’s power cord into the power cord
connector to provide ac power to the system.

15

Chap1.doc 16 Thu Jul 25 10:22:00 1996

Product Information

Monitors

Monitors

You can use one of the following HP monitors with
your workstation:

• 17-inch, 1280x1024 color monitor (A4330)

• 20-inch, 1280x1024 color monitor (A4331)

Before using your monitor you should become famil­iar with its controls, connectors, and indicators. For
this information, consult the documentation that was
packaged with your monitor.

Keyboard

The B132L/B160L uses a PS/2 keyboard which con­nects to the PS/2 interface connector on the rear of
your workstation.

Pointing Devices

You can use an HP three-button mouse, a trackball, or
other options as pointing devices using the PS/2 con­nector or the Serial ports. For instructions on using
your particular pointing device, see the manual that
came with it.

16

Chap1.doc 17 Thu Jul 25 10:22:00 1996

Operating System Overview

Your workstation uses the HP-UX operating system,
version 10.20 or greater. Instant Ignition systems,
(systems with preloaded software), have X-windows
and either the HP VUE or the HP CDE graphical user
interface installed and configured.

Please refer to the “Instant Ignition System Configura­tion Information” sheet that shipped with your system
for details on configuration.

If you have any questions about Instant Ignition, refer
to Using Your HP Workstation for more information.

Product Information

Operating System Overview

NOTICE: When you power on your workstation, a selftest is

performed before the system boots.

17

Chap1.doc 18 Thu Jul 25 10:22:00 1996

Product Information

Important Information You Need to Note

Important Information You Need to
Note

Before you begin using your workstation, take a
moment to gather the following important information
and note it in the appropriate subsection for future use:

• LANIC ID

• SCSI device ID(s)

• Device file used for each SCSI device

• Internet Protocol (IP) address

• Subnetwork mask

NOTICE: For help with these, refer to Using your HP

Workstation.

LANIC ID

Locate the contents label that comes with the worksta­tion shipping carton. Find the LANIC ID listed there
and write it down in the space provided:

LANIC ID
___________________________________________

You can also get your LANIC ID by using the lanscan
command in a terminal window. To do this, follow
these steps:

1 Turn your workstation and monitor on, if you have not

already done so. Figure 1 of this chapter shows the loca­tion of the power switch on the workstation. See the doc­umentation that came with your monitor for the location
of the monitor power switch.

18

Chap1.doc 19 Thu Jul 25 10:22:00 1996

2 In a terminal window, enter the following at the prompt:

/usr/sbin/lanscan

You will see a table similar to Table 3.

Table 3 Sample LANSCAN COMMAND TABLE

Hardware Station Dev Hardware Net-Interface NetMgt Encapsulation

Path Address lu State Name Unit State ID Methods

2.0.2 0x0800091595EE 0 UP lan0 UP 4 ETHER IEEE8023

The LANIC ID in this example is 0800091595EE.

Product Information

Important Information You Need to Note

At alternative method for listing the system’s LANIC
ID is to enter the following command at the informa­tion menu of the Boot Console Handler:

lanaddress

IP Address and Subnetwork Mask Information

Get the IP address and the subnet mask information
for your workstation from either your System Admin­istrator or your Network Administrator and note them
here:

IP address
___________________________________________

subnet mask
___________________________________________

19

Chap1.doc 20 Thu Jul 25 10:22:00 1996

Product Information

Networking Overview

Networking Overview

Your workstation is capable of many more tasks than
are described in this owner’s guide. This section gives
an overview of some of the networking capabilities of
your system and directs you to the appropriate source
for more information.

Mail

Electronic mail allows you to send and receive mail
messages on your workstation. For information on set­ting up and using electronic mail on your workstation,
contact your system administrator and also see the
Using Your HP Workstation manual that came with
your workstation.

telnet

The telnet application uses the TELNET protocol to
communicate with another computer system on the
network. The telnet application allows you to log on to
the remote system from your workstation. If your sys­tem has man pages installed, you may read the online
telnet man page by entering the following at a com­mand-line prompt:

man telnet

20

Chap1.doc 21 Thu Jul 25 10:22:00 1996

rlogin

The rlogin application also allows you to log on to
another computer system on the network from your
workstation. For more information on rlogin, see the
Using Your HP Workstation manual that came with
your workstation and read the online man page by
entering the following at a command-line prompt:

man rlogin

ftp

The ftp application is a user interface to the File Trans­fer Protocol. Use ftp to copy files between your work­station and another computer system on the network.
For more information, see the Using Your HP Work-
station manual that came with your workstation and
read the online man page by entering the following at
a command-line prompt:

Product Information

Networking Overview

man ftp

21

Chap1.doc 22 Thu Jul 25 10:22:00 1996

Product Information

Networking Overview

rcp

The rcp application allows you to remotely copy files
from another computer system on a network to your
workstation. For more information, see the Using Your
HP Workstation manual that came with your worksta­tion and read the online man page by entering the fol­lowing at a command-line prompt:

man rcp

NFS

The Network File System (NFS) allows your worksta­tion to access files on remote computer systems as if
they were on your local system. The file system on the
remote computer system does not have to be compati­ble with your workstation’s file system. For more
information, see Installing and Administering NFS
Servers and HP-UX System Administration Tasks man­uals.

22

Chap2.doc 23 Thu Jul 25 10:22:49 1996

2

Environmental/Installation/
PM

23

Chap2.doc 24 Thu Jul 25 10:22:49 1996

Environmental/Installation/PM

This chapter lists the environmental specifications and
regulatory requirements for the system. Installation
and preventive maintenance information, if applicable,
is also provided.

24

Chap2.doc 25 Thu Jul 25 10:22:49 1996

Environmental Specifications

Table 4 lists the environmental specifications for this
workstation.

Table 4 Environmental Specifications

Type Specifications

Altitude
Operating 0-10,000 ft
Non-operating 15,000 ft
DC magnetic field
Operating <5 Gauss
Non-operating <2 Gauss @ 7 ft
Electromagnetic Interference (EMI)
Emissions FCC Class B, CISPR B
Susceptibility FCC Class B, CISPR B
Electrostatic Discharge
Air discharge 0-15 kV, no effect
Contact discharge 0-3 kv, no effect
Humidity (Non-condensing)
Operating 95%
Leakage Current less than 3.5 mA
Temperature
Operating 0 to +40˚ C
Non-operating -40 to +70˚ C
Shock
Operating 20g at 3 ms, 1/2 sine in

Non-operating 80g at 3 ms, 1/2 sine,

Vibration

Environmental/Installation/PM

Environmental Specifications

normal axis with no hard
errors

normal axis

25

Chap2.doc 26 Thu Jul 25 10:22:49 1996

Environmental/Installation/PM

Environmental Specifications

Table 4 Environmental Specifications

Type Specifications

Operating random 0.21 G rms, 5-50 Hz
Swept sine survival 0.5 G peak, 5-500 Hz
Random survival 2.09 G rms, 5-500 Hz
Acoustics <5 bels 5-30˚ C

<6 bels 30-40˚ C

26

Chap2.doc 27 Thu Jul 25 10:22:49 1996

Installation

Refer to the Hardware Install Card Model
B132L/B160L, (Part Number A4190-90010) for sys-

tem installation information.

Preventive Maintenance

The system unit requires no preventive maintenance.
Some removable media storage devices require opera­tor preventive maintenance. Refer to the
B132L/B160L Owner’s Guide (Part Number
A4190-90014) for more information.

Environmental/Installation/PM

Installation

27

Chap2.doc 28 Thu Jul 25 10:22:49 1996

Environmental/Installation/PM

Preventive Maintenance

28

Chap3.doc 29 Thu Jul 25 10:23:22 1996

3

Configuration

29

Chap3.doc 30 Thu Jul 25 10:23:22 1996

Configuration

This chapter provides details about setting up and
changing the system configuration.

30

Chap3.doc 31 Thu Jul 25 10:23:22 1996

Workstation Configurations

Refer to the HP 9000 B Class Configuration Guide for
a complete list of supported accessories, peripherals,
and operating systems for this workstation.

Configuration

Workstation Configurations

31

Chap3.doc 32 Thu Jul 25 10:23:22 1996

Configuration

FRU Configurations

FRU Configurations

This section provides information for setting up or
changing the configuration of the system Field
Replaceable Units (FRUs).

Internal Storage Configurations

Each storage device is restricted as to where in the
storage tray it may be installed. Before installing a
storage device, use Figure 3 and Table 5 to determine
which disk tray position is correct for your device.

Figure 3 shows the storage device positions in the disk
tray. Table 5 lists what devices are supported in the
different disk tray positions. The numbers in the left
column of Table 7 refer to the position numbers in
Figure 3.

3

2

Figure 3 Disk Tray Positions

1

32

Chap3.doc 33 Thu Jul 25 10:23:22 1996

Table 5 Storage Configurations

Disk
Tray

Position

3 Floppy Drive The floppy drive is not a

Supported Devices Conditions

Configuration

FRU Configurations

SCSI device.

2

1 Single-Ended SCSI

* Fast Wide SCSI devices are supported only with the optional
Fast Wide SCSI controller.

CD-ROM
DDS-Tape
Single-Ended SCSI

Disk
Fast Wide

SCSI Disk *

Disk
Fast Wide

SCSI Disk *

The CD-ROM drive and the
DDS tape drive are single­ended SCSI devices.

33

Chap3.doc 34 Thu Jul 25 10:23:22 1996

Configuration

FRU Configurations

Table 6 lists the recommended SCSI IDs for internal
storage devices.

NOTE: There are no jumper settings to change for the floppy drive.

These SCSI IDs are the default IDs for each storage
device. If an existing device already uses an ID, select
an alternate ID.

Table 6 Default SCSI IDs

Fast, Wide SCSI

1st Hard Disk Drive ID 6
2nd Hard Disk Drive ID 5
Note: The Fast, Wide SCSI controller is set to

SCSI ID 7.

Single-Ended SCSI

CD-ROM Drive ID 2
DDS Drive ID 3
1st Hard Disk Drive ID 6
2nd Hard Disk Drive ID 5
Notes: The floppy drive is NOT a SCSI device.

The SCSI controller is set to SCSI ID 7.

NOTICE: The floppy disk drive is not a SCSI device.

The following figures show the CD-ROM and DDS
tape drive SCSI address and jumper settings. For
jumper settings for other types of drives, refer to the
label on your hard drive for specific jumper informa­tion for that device.

34

Chap3.doc 35 Thu Jul 25 10:23:22 1996

NOTE: Remove or disable the terminators on all drives (disk, CD-

ROM, and DDS).

SCSI Jumpers

Configuration

FRU Configurations

SCSI ID

0

1

2

3

4

Figure 4 Early Model CD-ROM Drive

SCSI Address/Jumper Settings

SCSI ID

5

6

35

Chap3.doc 36 Thu Jul 25 10:23:22 1996

Configuration

FRU Configurations

Figure 5 Later Model CD-ROM Drive

SCSI Address/Jumper Settings

36

Chap3.doc 37 Thu Jul 25 10:23:22 1996

Configuration

FRU Configurations

SCSI ID

0
1

2
3

Figure 6 Early Model DDS-DC Tape Drive

SCSI Address/Jumper Settings

SCSI ID

4
5

6

37

Chap3.doc 38 Thu Jul 25 10:23:22 1996

Configuration

FRU Configurations

Figure 7 Later Model DDS-DC Tape Drive

SCSI Address/Jumper Settings

38

Chap3.doc 39 Thu Jul 25 10:23:22 1996

Configuration

FRU Configurations

Figure 8 DDS-2 Tape Drive SCSI Address/Jumper Settings

39

Chap3.doc 40 Thu Jul 25 10:23:22 1996

Configuration

FRU Configurations

Figure 9 DDS Drive Switch Settings for Data Compression

Operation Mode

40

Chap3.doc 41 Thu Jul 25 10:23:22 1996

Allowable Memory Configurations

This workstation has 6 memory slots, labeled 0A, 0B,
1A, 1B, and 2A, 2B. The memory configuration is 32
MB to 384 MB installed in pairs of 16 MB, 32MB, or
64 MB memory modules.

Memory modules must be installed in pairs of equal
capacity.

Always install the largest capacity memory modules in
the lowest numbered memory slots and don’t skip any
numbers.

For example, if you have a pair of 16 MB memory
modules and a pair of 32 MB memory modules, first
install the pair of 32 MB memory modules in slots 0A
and 0B, then install the 16 MB modules in slots 1A
and 1B.

Configuration

FRU Configurations

Figure 10 shows the position of the memory connec­tors on the Main Tray.

41

Chap3.doc 42 Thu Jul 25 10:23:22 1996

Configuration

FRU Configurations

Memory Module Connectors

White Ejector Tabs

0B

0A

1B

1A

2B

2A

Figure 10 Memory Connectors

42

Chap3.doc 43 Thu Jul 25 10:23:22 1996

Table 7 shows the allowable memory configurations
for the Model B132L/B160L workstation.

Table 7 Allowable Memory Configurations

Configuration

FRU Configurations

Configuration

Number

1
2
3
4
5
6
4
5
6
7
8
9

Pair 0 Pair 1 Pair 2

ABABAB

Total

MB

16 16 ---- 32
16 16 16 16 -- 64
32 32 ---- 64
16 16 16 16 16 16 96
32 32 16 16 -- 96
32 32 16 16 16 16 128
64 64 32 32 16 16 128
32 32 32 32 16 16 160
64 64 16 16 - - 160
64 64 16 16 16 16 192
32 32 32 32 32 32 192
64 64 32 32 - - 192

10
11
12
13
14

64 64 32 32 16 16 224
64 64 64 64 - - 256
64 64 64 64 16 16 288
64 64 64 64 32 32 320
64 64 64 64 64 64 384

43

Chap3.doc 44 Thu Jul 25 10:23:22 1996

Configuration

FRU Configurations

See chapter 5 of this manual for details on installing
memory modules.

Monitor-Type Selection

The built-in graphics in the Model B132L/B160L
workstation supports the following two monitors:

• 17-inch, 1280x1024 color monitor (A4330)

• 20-inch, 1280x1024 color monitor (A4331)

The monitor type does not have to be changed on this
workstation since the workstation is set up to support
these monitors. However, if for some reason the moni­tor type needs to change, refer to Chapter 9 of this
book.

NOTICE: Unsupported monitors may “lock up” if they

cannot sync to a scan rate.

44

Chap3.doc 45 Thu Jul 25 10:23:22 1996

Graphics Configuration Consideration

If you are installing a graphics option, read the infor­mation in this section first.

Special Video Configuration Statements

The following statements apply only to those applica­tions which include a cable connected to the S-Video
connector on the A4248A card. No modification to the
regulatory statements is necessary for applications
which include cables connected to other connectors on
the card but not to the S-Video connector.

Configuration

Graphics Configuration Consideration

For EN55022 or CISPR 22 Applications:

WARNING: This is a Class A product. In a domestic environment

this product may cause radio interference in which
case the user may be required to take adequate
measures.

For FCC Applications:

NOTICE: This equipment has been tested and found to

comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection
against harmful interference when the equipment
is operated in a commercial environment. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is
likely to cause harmful interference in which case
the user will be required to correct the interference
at his own expense.

45

Chap3.doc 46 Thu Jul 25 10:23:22 1996

Configuration

Graphics Configuration Consideration

Graphics Paths

graphics(0) is the built-in 8-plane graphics adapter.
graphics(1) and graphics(2) are graphics adapters

installed in option slots 1 and 2.
When a dual display graphics adapter (an adapter

which has two video output connectors) is installed,
the video connector on the left (when looking at the
system from the rear) is graphics(NA) and the video
connector on the right is graphics(NB). WhereN is the
slot number in which the graphics adapter is installed.
A and B denote the two video output connectors on the
dual display adapter.

For example, a Dual Visualize Enhanced Graphics
Card (A4451A) installed in option slot 2 would be
graphics(2A) and graphics(2B).

46

Chap3.doc 47 Thu Jul 25 10:23:22 1996

Graphics Configuration Restrictions

The system supports only four graphics displays at a
time. A “display” is a video output port or connector.
For example, the Dual Visualize Enhanced Graphics
Card (A4451A) is a dual display card. It has two exter­nal video connectors so it accounts for two of the max­imum of four displays. Installing two of these cards
accounts for four displays, which is the maximum sup­ported by the system.

The built-in graphics adapter accounts for one graph­ics display
(graphics(0)). If four displays are installed in the
option slots, the built-in graphics adapter is automati­cally disabled.

Configuration

Graphics Configuration Consideration

NOTICE: The A4077A Color Graphics Card, A4078A Dual

Color Graphics Card, A4079B HCRX-8Z graphics
adapter, and the A4071B HCRX-24 graphics
adapter with the A4072A Z Accelerator attached
are not supported in the B Class workstations.

47

Chap3.doc 48 Thu Jul 25 10:23:22 1996

Configuration

Graphics Configuration Consideration

48

Chap4.doc 49 Thu Jul 25 10:23:57 1996

4

Troubleshooting

49

Chap4.doc 50 Thu Jul 25 10:23:57 1996

Troubleshooting

This chapter provides information about isolating a
failing component, known as a Field Replaceable Unit
(FRU), in a Model B132L/B160L workstation.

50

Chap4.doc 51 Thu Jul 25 10:23:57 1996

Getting Ready to Troubleshoot

To troubleshoot a B132L/B160L workstation, you
must be familiar with the HP-UX operating system
and be able to start and stop processes. You should
also be familiar with the boot ROM diagnostics, ISL
diagnostics, and the Support Tools Manager online
tests, which we describe in this chapter.

Note any error or status messages, then run the power­up boot ROM diagnostics, known as Self Test. If the
Self Test diagnostics fail, replace the FRU that is indi­cated. If the tests pass but you still suspect a problem,
run the ISL diagnostics and the Support Tools Man­ager online tests.

Troubleshooting

Getting Ready to Troubleshoot

For a complete description of using ISL diagnostics
and Support Tools Manager, see the Precision Archi-

tecture RISC HP 9000 Series 700 Diagnostics Man­ual.

In the following flowcharts, use Figure 11
(flowchart 1) and Figure 12 (flowchart 2) to trouble­shoot based on whether or not the LEDs light. Use
Figure 13 (flowchart 3) and Figure 14 to troubleshoot
the HP-UX environment.

51

Chap4.doc 52 Thu Jul 25 10:23:57 1996

Troubleshooting

Getting Ready to Troubleshoot

Start

Turn on system

Flowchart 1

Power LED

Lights?

Fans on?

N

Y

Power LED

Lights?

N

Replace power supply

Y

Power LED

Lights?

Y

N

Y

N

Next Chart

Replace CPU board

Replace the following

FRUs one at a time

until LED lights:

1. CPU

2. Backplane

Figure 11 Power On Troubleshooting

52

Chap4.doc 53 Thu Jul 25 10:23:57 1996

Flowchart 2

YY

Start

Power LED
Lights?

NN

Troubleshooting

Getting Ready to Troubleshoot

Selftests
pass?

Replace CPU board

or backplane

Powerup

display appears

normal?

Y

Are

error messages

displayed?

N

Go to HP-UX

flowchart

N

Y

Replace indicated
FRU

Check monitor
Configuration

Troubleshoot the

indicated part

Figure 12 Selftests Troubleshooting

53

Chap4.doc 54 Thu Jul 25 10:23:57 1996

Troubleshooting

Getting Ready to Troubleshoot

Start

Go to Boot Administration

environment

A

Flowchart 3

B

Boot

Over LAN?

Does

Boot List

appear?

N

Check the following:

1. Interface cables

2. Mass storage
devices and their

files

3. System unit
interfaces

Y

N

B

Boot List

Do other

system units

get Boot List?

Check the following:

1. System LAN
cables

2. Server and its
mass storage

Run ISL diagnostics

Does

appear?

N

Y

Select OS to boot

System

with LAN

cable & I/O

ok?

NN

Replace system

board

A

C

Y

Figure 13 HP-UX Compatible Mode Troubleshooting

54

Chap4.doc 55 Thu Jul 25 10:23:57 1996

C

Does

operating

system

boot?

N

Y

Run offline ISL Diagnostics

Troubleshooting

Getting Ready to Troubleshoot

Flowchart 4

Can you

log in?

Y

Do

all peripherals

work?

Y

Do

programs load

and run?

Y

End

N

N

N

Refer to Chapter 5 of

System Administrator’s Tasks

Run offline and online diagnostics

Refer to application manuals

Figure 14 HP-UX Compatible Mode Troubleshooting

(Continued)

55

Chap4.doc 56 Thu Jul 25 10:23:57 1996

Troubleshooting

Dealing with a Boot Failure

Dealing with a Boot Failure

To start this workstation from an operating system
stored on a device different from the usual boot
device, to boot from a different disk, or to boot from
another type of device (such as a DDS tape drive), see
the following situations and examples that use the
Boot Console Interface. To access the Boot Console
Interface, see Chapter 9 of this book.

• To boot from a known device containing a bootable
operating system, type the following at the prompt:

boot <device>

where device is the hardware path to the device, speci­fied in Mnemonic Style Notation.

For example, to boot an operating system stored on a
DDS-format tape in a drive located at “scsi.1.0,” go to
the Main Menu of the Boot Console Interface and then
type the following command at the prompt:

boot scsi.1.0

The operating system on the specified device is used to
start the workstation.

• To interact with the Initial System Loader (ISL) before
booting the workstation, type the following at the
prompt:

boot <device>

You are prompted:

Interact with ISL (Y or N) >

56

Chap4.doc 57 Thu Jul 25 10:23:57 1996

Answering yes (y) causes the ISL to be loaded from the
specified device. After a short time, the following
prompt appears on the screen:

ISL>

ISL is the program that actually controls the loading of
the operating system. By interacting with ISL, you can
choose to load an alternate version of the HP-UX oper­ating system.

For example, if the usual kernel (/stand/vmunix) on the
root disk (fwscsi.6.0) has become corrupted, boot the
workstation from the backup kernel (/stand/vmu-

nix.prev) by typing the following at the ISL> prompt:

hpux /stand/vmunix.prev

Troubleshooting

Dealing with a Boot Failure

• To find the location of the bootable operating systems on
the various media in the file system, use the search com­mand.

57

Chap4.doc 58 Thu Jul 25 10:23:57 1996

Troubleshooting

Dealing with a Boot Failure

Searching for Bootable Media

T o list all devices that may contain bootable media, go
to the Main Menu of the Boot Console Interface and
then type the following at the prompt:

search ipl

The search may turn up more devices than there are
lines on the display. If using a text terminal, control
the progress of the search from the terminal’s key­board by performing the following steps:

• To hold the display temporarily, press Ctrl S

• To continue the display, press Ctrl Q

• To halt the search, press Esc

These flow-control commands do not work with a
bitmapped display, but such a display can show more
than forty lines of text, so they are unnecessary.

To search for devices of just one type that actually con-
tain bootable media, go to the Main Menu of the Boot
Console Interface and then type the following at the
prompt:

search ipl device_type

where device_type is one of the following:

fwscsi is the built-in fast, wide SCSI bus
slotn.fwscsi is an optional fast, wide SCSI bus
sescsi is the built-in single-ended SCSI bus
lan is all connections to the built-in LAN

58

Chap4.doc 59 Thu Jul 25 10:23:57 1996

Stable Storage

Stable Storage is non-volatile memory associated with
each PA-RISC processor module. Stable storage is
used by the processor (CPU) to store device path
information, the state of the boot flags, HPMC error
information, and operating system initialization data.

Boot Command Notations

The boot command supports the following two notations:

• Mnemonic

• Path number

Type help scsi or help lan for more information on the
boot path parameters.

Troubleshooting

Dealing with a Boot Failure

Here are examples of mnemonic notation:

• boot with “no parameters” selects the primary boot path
in stable storage.

• boot with the alternate or alt parameter selects the alter­nate boot path in stable storage.

Here is an example of path number notation:

boot p1 attempts to boot from the second path indicated
by the search command.

Supported Boot Paths

SCSI devices are bootable when connected to the
built-in SCSI or optional Fast, Wide SCSI bus. Disk­less workstations can only boot from the LAN port on
the System card.

59

Chap4.doc 60 Thu Jul 25 10:23:57 1996

Troubleshooting

Dealing with a Boot Failure

ISL Environment

The ISL environment provides the means to load the
operating system (HP-UX) environment. The ISL
environment also provides an offline platform to exe­cute diagnostic and utility programs from a boot
device when HP-UX does not load.

The ISL program is the first program loaded into main
memory from an external media (LAN, disk, or tape)
and launched by the initial program loader (IPL) rou­tine during the Boot Administration environment.

The ISL environment provides the following capabili­ties:

• Execute user-entered commands to modify boot device
paths and boot options in stable storage.

• Run offline diagnostic programs (TDIAG, IOMAP).

• Provide automatic booting of the HP-UX O/S after
power-on or reset.

The ISL program provides a standalone environment
for loading offline diagnostic and utility programs
from the LIF directory . The ISL program also provides
user commands to configure the boot parameters into
Stable Storage.

60

Chap4.doc 61 Thu Jul 25 10:23:57 1996

Selftest Failures

Chassis codes are the key to debugging selftest errors.
If a failure is found during selftest, chassis codes are
displayed in the diagnostic LEDs.

the LED error code.

To get additional information about failures from the
boot console interface, use the Service menu pim, pdt,
and Chassis Code commands.

In the following table, shaded LEDs indicate that they
are lit.

Troubleshooting

Selftest Failures

Using Table 8, find

Table 8 LED Error Codes

RS-232

LED Value

Chassis Code

Range

N/A Reserved

7401 No memory found FAULT

7000-7F00 Memory Error FAULT

N/A Reserved

1030 - 4099 Processor board FAULT

Description

Likely cause: SIMMs or processor
board

Likely cause: Memory SIMMs. Sys­tem Console indicates which SIMM.

61

Chap4.doc 62 Thu Jul 25 10:23:57 1996

Troubleshooting

Selftest Failures

Table 8 LED Error Codes

RS-232

LED Value

Chassis Code

Range

Description

5000 - 500F
8000 - 8FFF
CD00 - CDff*

8500, 8501
CD1E

CDEF
CDD0

Any
INIT/TEST
code

Any fault not in
this table
including
1000-101C

CBF0 - CBFF
1001

A088 - A0FF No console/IPL error FAULT

I/O System FAULT
*Except backplane faults listed
below

Backplane FAULT
PCI FAULT

INITIALIZATION and TESTING
Note: These two LED codes will
alternate to indicate forward
progress: 0111, 1000, 0111,...

Unknown FAULT

HPMC FAULT

N/A Reserved

N/A Reserved

62

Chap4.doc 63 Thu Jul 25 10:23:57 1996

Table 8 LED Error Codes

RS-232

LED Value

Chassis Code

Range

Troubleshooting

Selftest Failures

Description

Any call to
early_update_c
hassis_display

Power on value (processor board
fault when this value remains for
more than one second)

63

Chap4.doc 64 Thu Jul 25 10:23:57 1996

Troubleshooting

Running System Verification Tests

Running System Verification Tests

HP-UX uses an online diagnostics product called the
Support Tools Manager that allows system operation
verification.

Three interfaces are available with the Support Tools
Manager: a command line interface (accessed through
the cstm command), a menu-driven interface
(accessed through the mstm command), and the
graphical user interface (accessed through the xstm
command).

For more information on these user interfaces see the
online man pages by entering the following at a com­mand line prompt:

man cstm

man mstm

man xstm

For information on the enhanced online diagnostics,
see the Precision Architecture RISC HP 9000 Series

700 Diagnostics Manual.

64

Chap4.doc 65 Thu Jul 25 10:23:57 1996

To access the Support Tools Manager, perform the fol­lowing steps:

1 In a terminal window, type the following at the # prompt

to invoke the command line interface:

# cstm

2 The following message appears:

Support Tool Manager Version A.01.00
Type ‘help’ for a list of available com-

mands:

CSTM>

Troubleshooting

Running System Verification Tests

3 To verify the system operation, type the following at the

CSTM> prompt:

CSTM> verify all

Messages similar to the following appear:

Verification has started on device (CPU).
Verification has started on device (FPU).
CSTM>Verification of (FPU) has completed.
CSTM>Verification of (CPU) has completed.

4 Press Enter to return to the CTSM> after all test results

are reported.

5 To exit the Support Tools Manager, enter the following:

CTSM> exit

If any tests failed, run Self T est and ISL diagnostics to
isolate the problem.

65

Chap4.doc 66 Thu Jul 25 10:23:57 1996

Troubleshooting

Running ODE-Based Diagnostics

Running ODE-Based Diagnostics

The Offline Diagnostic Environment (ODE) consists
of diagnostic modules for testing and verifying system
operation. ODE provides all the necessary functions
for the user to load specified tests and interact with
those tests.

ODE is an ISL utility. To boot ODE:

1 Invoke the ISL environment from the system disk.
2 Type ode after the ISL> prompt to invoke ODE from

the LIF directory on the system disk. The prompt chang­es to ODE>.

Not all of the test modules are available on all sys­tems. To see what test modules are available to run on
this system, type ls at theODE> prompt. The available
modules include the following:

• lasidiag- tests and verifies the core-I/O functionality
within the LASI chip. The diagnostics test the SCSI
interface, LAN interface logic, parallel interface, audio,
RS-232, PS/2 keyboard and mouse interface, real time
clock, and the PC floppy interface and drive.

• memtest - tests and verifies the memory arrays. If an
error is detected, the diagnostic reports the memory card
and its slot number that needs replacement. Memtest also
provides a map of the memory configuration so that the
user can identify the type of memory and its slot location.

• update - updates the system’s Processor Dependent
Code (PDC) firmware on the FEPROM.

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• mapper - identifies the configuration of HPPA systems.

It displays path, identification, and revision information
of I/O components, configuration of memory controllers,
processors, co-processors, cache, and TLB, as well as
processor board component revisions and values of vari­ous HPPA system identifiers, revisions, and capabilities.

For further information on the various ODE com­mands and a complete listing of the command set, type
help at the ODE> prompt or at the prompt of one of the
test modules.

Troubleshooting

Running ODE-Based Diagnostics

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Troubleshooting

Dealing with HPMC (Uncorrectable Error)

Dealing with HPMC
(Uncorrectable Error)

The power-on sequence follows this path:
Power-on -> Selftest -> Console Path -> Boot Admin

Mode -> Boot Path -> ISL Mode -> HP-UX Mode
When the hardware detects an unrecoverable (HPMC)

error in the HP-UX environment, an error message,
referred to as an HP-UX Kernal Tombstone is dis­played on the monitor. The state of the system is writ­ten to main memory and the entire contents of main
memory is dumped (written) to the swap area on the
system disk.

HPMC error information is logged into Stable Stor­age; this information is referred to as PIM (Processor
Internal Memory). The HPMC error information is
available from the Boot Administration environment
using the PIM_INFO command.

To identify the failed FRU(s) after an HPMC, follow
these steps:

1 Examine the first line of the data returned from a

PIM_INFO command to display the latest error informa­tion from the last TOC, LPMC, or HPMC interruption
detected.

2 Compare the values from the PIM_INFO command with

those shown in Table 9 and take the appropriate action.

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Table 9 PIM_INFO Action Table

Troubleshooting

Dealing with HPMC (Uncorrectable Error)

Check

Type Word

0x80000000 0x40000000 N/A N/A See Note 2

0x20000000 N/A 0x00210003 0x00000000

0x20000000 N/A 0x00310007 0xF0000000

0x20000000 N/A 0x00310007 0xF8000000

0x20000000 N/A 0x00310007 0xFC000000

0x20000000 N/A 0x00310007 0xFFFBE000

0x20000000 N/A 0x00310007 0xFFFBF000

Note 1

Note 2

Cache
Check

Word

When more than one failed FRU is identified, run the appropriate diagnostics
to isolate the failed FRU.

Replace the CPU board. See “HPMC Caused by a Data Cache Parity Error”
on page 77. for more information

Bus

Check

Word

System

Responder

Word

0xEFFFFFF

0xF7FFFFFF

0xFBFFFFFF

0xFFBFDFFF

0xFFFBEFFF

0xFFFFFFFFF

Action * See Note

Replace SIMM

Replace CPU board

Replace Optional
Graphics Card in
EISA slot

See Note 3

See Note 2

Replace CPU board

1

Note 4

There are two possible sources of failure. First, replace the EISA controller. If
the error occurs again, replace the CPU board.

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Troubleshooting

Dealing with HPMC (Uncorrectable Error)

HPMC Caused by a Multi-Bit Memory
Parity Error

An HPMC interruption is forced when a multi-bit
memory parity error is detected during a “DMA read”
operation of fetching an I/D cache line (32 bytes).

Table 10 shows an example of the HPMC error infor­mation retrieved from Stable Storage by the
PIM_INFO command during the Boot Administration
environment.

Table 10 Multi-Bit Memory Parity Error

Word Value

Check Type 0x20000000
CPU State 0x9e000004
Cache Check 0x00000000
TLB check 0x00000000
Bus Check 0x00210004
Assists Check 0x00000000
Assists State 0x00000000
System Responder Address 0x00nnnnnn
System Requester Address 0x00000000
System Controller Status 0x00000nnn

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Interpreting the Table

The values in the Bus Check and System Responder
Address words indicate that a multi-bit memory parity
error was detected by logic in the memory module.
Ignore the value in the System Controller Status word.

The System Responder contains the SPA of the faulty
SIMM pair. To determine the pair, you need to know
the following:

• The SIMM pair sizes and their locations (for example, 16
MB SIMMs in Pair 1 and 8 MB SIMMs in Pair 0)

• The total memory size in HEX

Troubleshooting

Dealing with HPMC (Uncorrectable Error)

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Troubleshooting

Dealing with HPMC (Uncorrectable Error)

Determining the Faulty SIMM Pair

The address given by the System Responder Address
is contiguous, even though empty slots are permitted.
Memory boards are installed in pairs of the same
memory capacity. The operating system starts map­ping memory at Pair 3, if it exists. In other words, it
maps starting with the highest numbered pair through
to the Pair 0. To determine the faulty pair of SIMMs,
perform the following steps.

1 Using Table 11, determine the HEX value address range

for each SIMM pair in the system.

Table 11 Memory Address Ranges

Pair

(3 thru 0)

_________ 0-8 0x00000000 - 0x007FFFFF
_________ 8-16 0x00800000 - 0x00FFFFFF
_________ 16-24 0x01000000 - 0x017FFFFF
_________ 24-32 0x01800000 - 0x01FFFFFF
_________ 32-40 0x02000000 - 0x027FFFFF
_________ 40-48 0x02800000 - 0x02FFFFFF
_________ 48-56 0x03000000 - 0x037FFFFF
_________ 56-64 0x38000000 - 0x03FFFFFF
_________ 64-72 0x04000000 - 0x047FFFFF
_________ 72-80 0,048000000 - 0x04FFFFF
_________ 80-88 0x05000000 - 0x057FFFFF
_________ 88-96 0x05800000 - 0x05FFFFFF
_________ 96-104 0x06000000 - 0x067FFFFF

Memory

Size (MB)

Address Range

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Table 11 Memory Address Ranges

Troubleshooting

Dealing with HPMC (Uncorrectable Error)

Pair

(3 thru 0)

_________ 104-112 0x06800000 - 0x06FFFFFF
_________ 112-120 0x07000000 - 0x077FFFFF
_________ 120-128 0x07800000 - 0x07FFFFFF
_________ 128-136 0x08000000 - 0x87FFFFFF
_________ 136-144 0x08800000 - 0x08FFFFFF
_________ 144-152 0x09000000 - 0x097FFFFF
_________ 152-160 0x09800000 - 0x09FFFFFF
_________ 160-168 0x0A000000 - 0x0A7FFFFF
_________ 168-176 0x0A800000 - 0x0AFFFFFF
_________ 176-184 0x0B000000 - 0x0B7FFFFF
_________ 184-192 0x0B800000 - 0x0BFFFFFF
_________ 192-208 0x0C000000 - 0x0CFFFFFF
_________ 208-224 0x0D000000 - 0x0DFFFFFF

Memory

Size (MB)

Address Range

_________ 224-240 0x0E000000 - 0x0EFFFFFF
_________ 240-256 0x0F000000 - 0x0FFFFFFFF

For example, if the system configuration is:

Pair 3: 32 MB SIMMs = 64 MB total for pair
Pair 2: 16 MB SIMMs = 32 MB total for pair
Pair 1: 32 MB SIMMS = 64 MB total for pair
Pair 0: 8 MB SIMMs = 16 MB total for pair

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Troubleshooting

Dealing with HPMC (Uncorrectable Error)

The SIMM address ranges are:

Pair 3: Addresses 0x00000000 - 0x03FFFFFF
Pair 2: Addresses 0x04000000 - 0x05FFFFFF
Pair 1: Addresses 0x06000000 - 0x09FFFFFF
Pair 0: Addresses 0x0A000000 - 0x0AFFFFFF

Table 12 Example Table

Pair 3
(32 MB
SIMMs)

Pair 2
(32MB
SIMMs)

Pair

(3 thru 0)

____3____ 0-8 0x00000000 - 0x007FFFFF
____3____ 8-16 0x00800000 - 0x00FFFFFF
____3____ 16-24 0x01000000 - 0x017FFFFF
____3____ 24-32 0x01800000 - 0x01FFFFFF
____3____ 32-40 0x02000000 - 0x027FFFFF
____3____ 40-48 0x02800000 - 0x02FFFFFF
____3____ 48-56 0x03000000 - 0x037FFFFF
____3____ 56-64 0x38000000 - 0x03FFFFFF
____2____ 64-72 0x04000000 - 0x047FFFFF
____2____ 72-80 0,048000000 - 0x04FFFFF
____2____ 80-88 0x05000000 - 0x057FFFFF
____2____ 88-96 0x05800000 - 0x05FFFFFF

Memor

y Size

(MB)

Address Range

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Table 12 Example Table

Troubleshooting

Dealing with HPMC (Uncorrectable Error)

Pair 1
(32 MB
SIMMs)

Pair 0
(8 MB
SIMMs)

Pair

(3 thru 0)

____1____ 96-104 0x06000000 - 0x067FFFFF
____1____ 104-112 0x06800000 - 0x06FFFFFF
____1____ 112-120 0x07000000 - 0x077FFFFF
____1____ 120-128 0x07800000 - 0x07FFFFFF
____1____ 128-136 0x08000000 - 0x87FFFFFF
____1____ 136-144 0x08800000 - 0x08FFFFFF
____1____ 144-152 0x09000000 - 0x097FFFFF
____1____ 152-160 0x09800000 - 0x09FFFFFF
____0____ 160-168 0x0A000000 - 0x0A7FFFFF
____0____ 168-176 0x0A800000 - 0x0AFFFFFF

_________ 176-184 0x0B000000 - 0x0B7FFFFF
_________ 184-192 0x0B800000 - 0x0BFFFFFF
_________ 192-208 0x0C000000 - 0x0CFFFFFF

Memor

y Size

(MB)

Address Range

_________ 208-224 0x0D000000 - 0x0DFFFFFF
_________ 224-240 0x0E000000 - 0x0EFFFFFF
_________ 240-256 0x0F000000 - 0x0FFFFFFFF

2 Determine the SIMM pair that contains the System Re-

sponder Address (as shown using the PIM_INFO com­mand) within its range. Evaluate the SIMM pairs as
follows:

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Troubleshooting

Dealing with HPMC (Uncorrectable Error)

NOTICE: Addressing starts at Pair 3, not Pair 0.

A If the System Responder Address (as shown using

the PIM_INFO command) is between 0x000000 and
0x03FFFFFF:

Error in Pair 3

B If the System Responder Address (as shown using

the PIM_INFO command) is between 0x04000000
and 0x05FFFFFF:

Error in Pair 2

C If the System Responder Address is between

0x06000000 and 0x09FFFFFF:
Error in Pair 1

D If the System Responder Address is between

0x0A000000 and 0x0AFFFFFF:
Error in Pair 0

E If the Responder Address is between 0x0B00000 and

0x0FFFFFFF:
Address Space Not Filled; (Probable) CPU board

Failure

F If the Responder Address is between 0x0100000 and

0x0EFFFFFF:
Invalid Address Space; (Probable) CPU board Fail-

ure

3 Without the actual failed bit number, the failed pair num-

ber is as close a determination as possible. To try to lo­cate the faulty (individual) SIMM, reboot the system.
Turn FASTBOOT OFF at the BOOT_ADMIN prompt,
set FASTSIZE to ALL OF MEMORY (0F), and power
cycle again.

If the (destructive) memory selftest locates the faulty
SIMM, the corresponding Chassis Code is shown on the
LEDs. Replace the faulty SIMM, otherwise, replace the

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SIMM pair identified in this procedure. Return the sys­tem state (for example, FASTBOOT) to the original
condition.

HPMC Caused by a Data Cache Parity Error

An HPMC interruption is forced when a data parity
error is detected during a Load instruction to the mem­ory address space or during a data cache flush opera­tion.

Table 13 shows an example of the HPMC error infor­mation retrieved from Stable Storage by the
PIM_INFO command during the Boot Administration
environment.

Troubleshooting

Dealing with HPMC (Uncorrectable Error)

Table 13 Processor Module Error (Data Cache Parity)

Word Value

Check Type 0x80000000
CPU State 0x9e000004
Cache Check 0x40000000
TLB Check 0x00000000
Bus Check 0x00000000
Assists Check 0x00000000
Assists State 0x00000000
System Responder Address 0x00000000
System Requester Address 0x00000000
System Controller Status 0x00000nnn

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Troubleshooting

Dealing with HPMC (Uncorrectable Error)

The value in the CPU State word indicates that register
values and addresses stored in Stable Storage at the
time of the HPMC were saved.

The value on the Cache Check word identifies that
logic in the processor module detected a (data) cache
parity error. Ignore the value in the System Controller
Status word.

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