HP VISUALIZE B1000, VISUALIZE C3000 User Manual

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HP VISUALIZE C3600 UNIX® Workstations

PA8600

Upgrade Instructions

Manufacturing Part Number: A5997-90000

Edition E1299

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The information contained in this document is subject to change without notice.

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1 Getting Started

The following important information must be adhered to for proper removal and replacement of all Hewlett-Packard parts.

Getting Started

CAUTION This upgrade process should be performed by experienced hardware

users only.

6 Chapter1

Getting Started

Safety Warnings

WARNING Removing the device cover may expose sharp edges in the

equipment chassis. To avoid injury, use care when installing customer add-on devices.

NOTE Before performing removal/replacement procedures, position the

workstation on a cushioned ﬂat, stable surface, such as a table top or workbench.

NOTE Installing the recommended HP replacement part in your B1000/C3000

workstation does not affect the regulatory and safety classiﬁcations or approvals listed in the original owner’s guide.

Electrostatic Discharge (ESD) Precautions

To prevent damage to the B1000/C3000 workstation, observe all of the following ESD precautions while performing removal and replacement procedures:

• Remove all ESD-generating materials from the work area in which you will remove and replace the workstation ﬁeld replaceable unit(s).

• Open the ESD materials provided with the replacement part kit. Unfold the black conductive sheeting (antistatic mat) and place it under a corner of the workstation.

• Wear a static strap to ensure that any accumulated electrostatic charge is discharged from your body to ground. Attach the static-grounding wrist strap by following the instructions on the package. Attach the sticky end of the wrist strap to bare metal on the rear panel of the workstation.

• Connect all equipment together, including the static-free mat, static

Chapter 1 7

Getting Started

Safety Warnings

strap, clips attached to the wrist strap, nodes, and peripheral units.

• Keep uninstalled printed circuit boards in their protective antistatic bags.

• Once you have removed printed circuit boards from their protective antistatic bags, handle the printed circuit boards by their edges only.

8 Chapter1

Getting Started

Replacement Part Kit Contents

Take a moment to verify that your kit contains the following contents:

• System board upgrad tray assembly

• Electrostatic Discharge (ESD) materials

• Removal/Replacement Instructions If you are missing any part or any documentation, please call your

designated service representative.

Chapter 1 9

Getting Started

Required Tools

You will need the following tools for removal/replacement procedures:

• T-10 and/or T-15 Torque drivers

• ESD materials

• Sufﬁcient ESD protected surfaces on which to lay out parts

10 Chapter1

Getting Started

Upgrade Instructions Overview

The general steps for performing the upgrade are outlined as follows and should be performed in the sequence listed. Refer to the individual sections of this guide for the actual step-by-step procedures for upgrading the B1000/C3000 to a C3600.

1. Prepare your workstation

- Verify that you have the correct version of HP-UX.

- Determine and WRITE DOWN the LAN ID of your system. You may need to re-enter it in the new system board.

- Power off the workstation and any peripherals.

- Unplug the power.

2. Remove the terminators and cables.

3. Remove the side panel.

4. Remove the power supply.

5. Remove the hard disk fan.

6. Remove the memory cards (DIMMs).

7. Remove the air divider.

8. Remove the PCI I/O card(s).

9. Disconnect the system board cables.

10.Remove the old system board.

11.Install the new system board.

12.Reconnect the system board cables.

13.Reinsert the PCI I/O card(s).

14.Reinstall the air divider.

15.Reinsert the memory cards (DIMMs).

16.Reinstall the hard disk fan.

17.Reinstall the power supply.

18.Replace the left side panel.

19.Verify system operations.

Chapter 1 11

Getting Started

Preparing Your Workstation

The workstation must be running HP-UX 10.20 or later with Additional Core Enhancements (ACE4) 9906 to accommodate the PA8600 upgrade. Use the command uname -r to determine the revision of your operating system. It should report B.10.20. If the workstation is running an older version of HP-UX, update the operating system software before continuing. Use the command /usr/sbin/swlist -l bundle | grep ACE to view what software products are loaded in your system. If the product list includes B6193DA, you do not need to update HP-UX.

1. Determine the workstation’s LAN ID by entering the following command: /usr/sbin/lanscan.

The output is similar to the following: Hardware Station Crd Hardware Net-Interface NM MAC HP

DLPI Mjr Path Address In# State NameUnit State ID Type Support Num

2.0.2 0x08000970ECC0 0 UP lan0 UP 4 ETHER YES 130

Record the LAN ID here. You will need it after installing the new system board:

Enter LAN ID: ___ ___ ___ ___ ___ ___ -___ ___ ___ ___ ___ ___ You must supply the dash (-) between the ﬁrst six digits and the last

six digits After you install the new CPU board and power on the system for the

ﬁrst time, you may be prompted for the LAN ID.

12 Chapter1

Getting Started

Safely Powering Down the B1000/C3000 Workstation

You must complete the following steps before performing any of the removal and replacement procedures:

CAUTION Do not use the power supply interlock to power down the workstation.

This power down method may hang the operating system in an unrecoverable state.

NOTE Remove any accessory bag(s) and their black tab screws, if present, from

the rear of the workstation. Remove any existing SCSI terminators.

1. Power off the workstation by simply pressing the power switch on the front panel of the workstation. Also, power off the monitor and any attached peripheral devices.

If necessary, shut down the workstation by executing “shutdown -h” as user root. This ensures that all programs are terminated and all data is saved before switching the power off.

2. After 30 seconds, unplug the workstation’s power cord and all peripheral devices from AC power outlets. Before attempting to move the workstation to a disassembly area, disconnect all peripherals from the back of the system.

3. Place the workstation on a ﬂat, stable surface, such as a tabletop or ﬂoor. To protect against scratches, remove miscellaneous debris from the work surface.

Chapter 1 13

Getting Started

Product Exploded Diagram

Refer to the ﬁgure below for a basic parts overview of the B1000/C3000 workstation.

Figure 1-1 Exploded View

I/O Fan/Speaker Bracket

tem-Board Fans

ide Panel

Power

Supply

Speaker

I/O Card Retainer Clip

Air Divider

Memory Fan

I/O Fan

Chassis

Front-Panel Display

Hard Disk Tra

System Board

CD Drive

DIMMs (Memory)

Floppy Drive Tra

14 Chapter1

Getting Started

Product Exploded Diagram

Chapter 1 15

Getting Started

Product Exploded Diagram

16 Chapter1

2 System Board

Removal/Replacement

This chapter describes how to remove and replace the System Board for the B1000/C3000 workstation.

System Board Removal/Replacement

Removing the Terminators and Cables

1. After powering down the workstation as described in the “Getting Started” chapter, unplug the power cable from the back of the workstation. To avoid ESD damage to components, carefully follow the ESD procedures (also described in the “Getting Started” chapter).

2. Remove the two SCSI terminators from the back of the machine, as shown below. Or, if you have already replaced either or both of the terminators with cables to external peripheral devices, remove those cables., LAN cable, USB cables, and any other cables from the back of the workstation.

Figure 2-1 Removing all Terminators and Cables

Serial Ports

USB Ports

LAN Port

Parallel Port

Audio In/Out Ports

SCSI Terminators

Power Plug

18 Chapter2

Removing the Side Panel

1. Removethe two T-15 Torxthumbscrews locatedin the top and bottom right edge of the back side of the workstation, as shown below.

Figure 2-2 Opened Side Panel

System Board Removal/Replacement

Removing the Side Panel

Side-Panel Thumbscrew

2. Removethe left side panel by grasping the backedge of the panel and

Hinge Slots

rotating the panel outward as shown above. Unhinge the panel and pull it away from the workstation. Set the panel and its screws aside.

Side-Panel Hook

NOTE Only the left side panel is removed. The left side panel is the one on the

left when facing the front of the workstation.

Chapter 2 19

System Board Removal/Replacement

Removing the Power Supply

1. Position the workstation onits side so the powersupply label is facing you. It is best to use a cushioned surface to protect the exterior of the system from damage.

2. Position the conductive sheeting so that an inch of one edge is under the workstation and the rest is ﬂat against the work area to lay system components on after you remove them. Also ensure that your static-grounding strap is securely attached to your wrist and to bare metal on the workstation.

Figure 2-3 Power Supply Screws and Handles

T15 Torx Thumbscrew

Power Supply Handle

T15 Torx Thumbscrew

3. Alternately loosen the two T-15 Torx screws from the corners of the power supply as shown above.

4. Using the handle, lift up the power supply and place the bail in the bail lock to hold the power supply upright.

20 Chapter2

Figure 2-4 Tipping Up the Power Supply

Spring Hinge

ail

ock

ail

System Board Removal/Replacement

Removing the Power Supply

Right-side Hinge Pin

5. Disconnect the four cables shown below located below the raised power supply: three system power cables and the SCA hard disk backplane cable.

Figure 2-5 Location of Power Cables

Power Cables

6. Remove the power supply from the workstation: a. Holding the power supply handle, remove the bail from the bail

Chapter 2 21

System Board Removal/Replacement

Removing the Power Supply

lock (see Figure 2-4 on page 21).

b. Slide the spring hinge lever toward the front of the workstation

and rotate it downward to lock it in place (see Figure 2-4 on page

21).

c. Slide the power supply toward the back of the workstation to

disengage it from the right hinge pin, remove the power supply and set it aside.

22 Chapter2

Removing the Hard Disk Fan

1. Locate the memory DIMMs. The hard disk fan is to the right of these.

2. Disconnect the power cable from the system board that drives the hard-disk fan.

Figure 2-6 Removing the Hard Disk Fan

an Power Cable

System Board Removal/Replacement

Removing the Hard Disk Fan

Fan Bracket

Fan Bracket Handl

Hard Disk Fan

DIMMs

3. Remove the hard-disk fan by lifting straight up on the handle of the fan bracket.

Chapter 2 23

System Board Removal/Replacement

Removing the Memory Cards (DIMMs)

1. Press downward on the ejector tabs located on each side of the memory card (DIMM) slot.

Figure 2-7 Removing a DIMM

2. Grasp the memory card by its edges and lift it straight out. Place the card on the conductive sheeting.

3. Locate the label that shows memory installation sequence for later reference.

4. Repeat steps 1 and 2 for all memory cards.

24 Chapter2

Removing the Air Divider

1. Remove the PCI retainer clip by pulling evenly in the direction of the “Pull” tabs on the clip and lifting it out of the workstation.

Figure 2-8 Removing the Air Divider

System Board Removal/Replacement

Removing the Air Divider

PCI Retainer Clip

Air Divider

2. Remove the two T-15 Torx screws that secure the air divider to the chassis.

3. Note the placement of the air divider for later reference.

4. Grasp the air divider and pull it straight up and out toward you. Set it aside with its screws.

Chapter 2 25

System Board Removal/Replacement

Removing the PCI I/O Card(s)

CAUTION When removing a PCI I/O card, do not rock it from side to side, or the

card may be damaged. After removing each I/O card, locate the label which indicates the PCI installation sequence, and place it on the conductive sheeting until needed for re-assembly.

1. Looking down on the PCI cards, remove the bulkhead screw for each PCI card.

Figure 2-9 Removing the PCI Cards’ Bulkhead Screws

Bulkhead screws (remove from inside)

Typical PCI Card

2. Grasp the edges of each PCI card and pull it up and out of the workstation.

26 Chapter2

Figure 2-10 Removing the PCI Cards

System Board Removal/Replacement

Removing the PCI I/O Card(s)

3. Repeat Steps 1 and 2 above to remove all the PCI I/O cards.

Chapter 2 27

System Board Removal/Replacement

Disconnecting the Cables

1. Disconnect the following nine cables from the system board:

• Fan cables for top and bottom system-board fans and I/O fan

• Power cable for CD drive

• Data cables for CD drive and ﬂoppy drive

• Front-panel display cable

• Ultra 2 Wide LVD SCSI cable

• Speaker cable

28 Chapter2

Figure 2-11 Cable locations

System Board Removal/Replacement

Disconnecting the Cables

I/O Fan Power Conne

Speaker Conne

Drive

a Connector

Sys. Board Fan

er Connector

py Drive

a Connector

tom Sys. Board Fan

er Connector

a 2 Wide LVD

I Connector

Front-Panel Dis Connector

CD Drive Pow Cable Conne

2. Inspect the system board to ensure that all cables are disconnected.

NOTE The DIMMs are shown for orientation purposes.

Chapter 2 29

System Board Removal/Replacement

Removing and Replacing the System Board

WARNING To avoid system damage, make sure your static-grounding strap

is securely attached to your wrist and to the bare metal on the workstation.

Removing the old System Board

1. Ensureall workstation cables are out of the way to avoid interference or damage when you remove the system board tray.

Figure 2-12 Removing the System Board

System bo tray handl

Torx Screws

2. Removethe two T-15Torxscrewsthat secure the system board tray to the rear wall of the workstation.

30 Chapter2

System Board Removal/Replacement

Removing and Replacing the System Board

3. Grasp the system-board tray handle and slide the system board tray toward the front of the workstation to unseat the keyhole standoffs on the ﬂoor of the chassis, underneath the board. Using the handle, lift the system board tray out of the workstation and place it on the conductive sheeting.

Installing the new System Board

1. Position the system board tray in the new chassis. When it is ﬂat in the workstation, align the system board tray’s keyholes with the standoffs on the side wall of the chassis, and then slide the system board tray toward the back of the workstation to seat the standoffs into their corresponding keyholes.

2. Replacethe two T-15Torx screws that secure the system board tray to the rear wall of the workstation.

3. Place the old system board tray into the protective packaging from the new replacement system board and put it aside.

Chapter 2 31

System Board Removal/Replacement

Reconnecting Cables

1. Connect the following nine cables to their respective connectors on the system board (which, for clarity, is again shown outside the chassis):

• Fan cables for top and bottom system-board fans and I/O fan

• Power cable for CD drive

• Data cables for CD drive and ﬂoppy drive

• Front-panel display cable

• Ultra 2 Wide LVD SCSI cable

• Speaker cable

32 Chapter2

Figure 2-13 Connecting the Cables

System Board Removal/Replacement

Reconnecting Cables

I/O Fan Power Conne

Speaker Conne

Drive

a Connector

Sys. Board Fan

er Connector

py Drive

a Connector

tom Sys. Board Fan

er Connector

a 2 Wide LVD

I Connector

Front-Panel Dis Connector

CD Drive Pow Cable Conne

2. Inspect the system board to ensure that all cables are connected (all cables, except the fan cables, are unique and ﬁt only one connector) and securely seated—loose connections may result in poor system performance.

Chapter 2 33

System Board Removal/Replacement

Reinserting PCI I/O Cards

NOTE Reference the PCI label in the system for correct installation procedure.

CAUTION When installing a PCI I/O card, do not rock it from side to side, or the

card may be damaged.

CAUTION To ensure optimum system performance and prevent system damage,

install all I/O cards into their original slots. Refer to the I/O slotnumbers on the back of the workstation.

1. Align the edges of the PCI card with its slot and ﬁrmly push down to connect the card to the system board. Visually inspect and conﬁrm the connection between the I/O card and the system board.

Figure 2-14 Installing the PCI Cards

2. Looking down on the PCI cards, replace the bulkhead screw for each PCI card.

34 Chapter2

System Board Removal/Replacement

Figure 2-15 Inserting the PCI Cards’ Bulkhead Screws

3. Repeat Steps 1 and 2 above to install all the PCI I/O cards.

Reinserting PCI I/O Cards

Bulkhead screws (insert from inside)

Typical PCI Card

Chapter 2 35

System Board Removal/Replacement

Reinstalling the Air Divider

1. Slide the air divider into the workstation.

2. Replace the two T-15 Torx screws—one on the back and one on the side—that secure the air divider to the chassis.

3. Replacethe PCIretainer clipby inserting its bottom end into the hole in the air divider, and then pushing upward and inward—making sure that all the PCI cards’ edges are aligned properly with the individual retainers on the clip—until the clip clicks into place against the top panel of the chassis. (The purpose of the air divider is to keep the airﬂow that cools the PCI I/O cards separate from the airﬂow that cools the system board; without the air divider, the cooling of the components would be insufﬁcient.)

Figure 2-16 Installing the Air Divider

PCI Retaine Clip

T-15 Torx Thumbs

Air Divide

36 Chapter2

Reinserting the Memory Cards (DIMMs)

1. Make sure the ejector tabs are angled outward. Next, align the notched edge of the memory card with its slot. Insert the memory card and ﬁrmly and evenly push down on each side to lock it into place. the ejector tabs will angle upward as the memory card is inserted. Refer to the memory installation label inside the system for replacing the DIMMs in the correct slots.

Figure 2-17 Reinstalling a DIMM

System Board Removal/Replacement

Reinserting the Memory Cards (DIMMs)

2. Visually inspect and conﬁrm the connection between the memory card and the system board.

3. Repeat steps 1 and 2 for all memory cards.

Chapter 2 37

System Board Removal/Replacement

Reinstalling the Hard Disk Fan

1. Locate the area next to the DIMMs from which the fan was removed.

2. Align the hard-disk fan with the fan bracket guide and slide it into place, making sure the tabs engage the holes in the chassis. The fan will click into place.

Figure 2-18 Reinstalling the Hard Disk Fan

Hard-Disk Fan Power Cable

DIMMs

Fan Bracket

Fan Bracket Handl

Hard Disk Fan

3. Reconnect the fan’s power cable to the socket on the system board.

38 Chapter2

Reinstalling the Power Supply

1. To install the power supply: a. Pickup the power supply by the handle and position its right-side

hinge pin into the right side hinge bracket, as shown below.

b. Alignthe shaft ofthe springhinge (onthe leftside) with its hole in

the hinge bracket, release the spring-hinge lever, and let it snap left into the hole.

c. Reconnect the power supply to the bail lock.

Figure 2-19 Reinstalling the Power Supply

Spring Hinge

System Board Removal/Replacement

Reinstalling the Power Supply

Right-side Hinge Pin

ail

ock

ail

2. Connect the four power cables.

• Three system power cables

• SCA hard-disk backplane power cable

Chapter 2 39

System Board Removal/Replacement

Reinstalling the Power Supply

Figure 2-20 Location of Power Cables

Power Cables

3. Liftthe handle edge of the power supply enough to allow the bail lock to be disengaged from the bail, fold the bail lock down, and the lower the power supply back into place.

4. Alternatelytighten the two captive T-15 Torx screws in the corners of the power supply.

40 Chapter2

System Board Removal/Replacement

Figure 2-21 Power Supply Screws and Handles

T15 Torx Thumbscrew

Reinstalling the Power Supply

Power Supply Handle

T15 Torx Thumbscrew

5. Carefully tip the workstation back to the upright position.

Chapter 2 41

System Board Removal/Replacement

Replacing the Left Side Panel

1. Replacethe left side panel by holding it an angle and inserting its top and bottom hinge hooks with their respective slots in the chassis. Swing the back edge of the panel toward the back of the workstation and press the panel ﬁrmly into place.

Figure 2-22 Opened Side Panel

Side-Panel Thumbscrew

2. Replace the two T-15 Torx thumbscrews that secure the left side

3. For each of the two SCSI connectors on the rear wall of the chassis,

Hinge Slots

Side-Panel Hook

panel to the chassis.

replace either the external SCSI devices (if you had any such devices attached previously) or the appropriate terminator (if you didn’t have any external devices attached). One or the other must be in place.

4. The LVD SCSI bus must be properly terminated.

42 Chapter2

3 Wrapping Up

This section contains information to help you conﬁrm that your removal and replacement procedure was successful. In some cases you will need to use speciﬁc HP-UX commands and utilities to reconﬁgure the workstation to recognize the replacement part(s).

Wrapping Up

Verifying System Operations

To verify the system operation, follow these steps:

1. Reconnect the power cables and any other cables that were disconnected when opening the workstation.

2. Reconnect all peripheral devices and their associated power cables.

3. Verify that the SCSI terminators are reattached where necessary.

4. Power-on the system (push the power button on the front panel).

5. The console will prompt you to set the LAN ID which was recorded earlier. It is also next to the serial number label.

6. Reset the BCH path numbers if they are different than the defaults.

7. If the console screen fails to come up, set up a serial terminal on COM1 and remove the keyboard to force the console to COM1.

8. If the system fails to boot or power up, refer to the Solving Problems chapter of the B1000/C3000 Owner’s Guide.

If you have any questions,suggestions, or problems with our hardware or documentation, please contact your designated Hewlett-Packard representative.

44 Chapter3

HP VISUALIZE B1000, VISUALIZE C3000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual