HP USB Dual Output USB Graphics Adapter User Manual

HP Dual Output USB Graphics Adapter

User Guide

© 2012 Hewlett-Packard Development
Company, L.P.

Microsoft®, Windows®, and Windows
Vista® are either trademarks or registered
trademarks of Microsoft Corporation in the
United States and/or other countries.

The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services . Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.

This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.

First Edition (September 2012)

Document Part Number: 707242-001

About This Guide

This guide provides information on setting up the graphics adapter, installing drivers, using the
graphics adapter, troubleshooting and technical specifications.

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Guide

Table of contents

1 Introduction ..................................................................................................................................................... 1

Safety Instructions ................................................................................................................................ 1

Applications .......................................................................................................................................... 2

Features ............................................................................................................................................... 3

Package Contents ................................................................................................................................ 3

System Requirements .......................................................................................................................... 3

Windows 7 and Windows Vista Systems ............................................................................. 3

Windows XP Systems .......................................................................................................... 4

2 Installing the Adapter and Driver .................................................................................................................. 5

3 Using the Adapter ........................................................................................................................................... 8

Display Modes ...................................................................................................................................... 8

Extend Mode (Default) ......................................................................................................... 8

Mirror Mode ......................................................................................................................... 9

Primary Display .................................................................................................................... 9

Adjusting Resolution, Color Depth and Refresh Rate ........................................................................ 10

Using Multiple Adapters ..................................................................................................................... 11

Standby and Hibernate, Shut Down and Restart ............................................................................... 12

Disconnecting the Adapter ................................................................................................................. 13

Uninstalling the Adapter and Driver .................................................................................................... 13

Automatic Driver and Software Updates ............................................................................................ 13

Appendix A Troubleshooting .......................................................................................................................... 14

Solving Common Problems ................................................................................................................ 14

Product Support ................................................................................................................................. 16

Preparing to Call Technical Support ................................................................................................... 16

Appendix B Technical Specifications ............................................................................................................ 17

HP Dual Output USB Graphics Adapter ............................................................................................. 17

Appendix C Agency Regulatory Notices ....................................................................................................... 18

Federal Communications Commission Notice ................................................................................... 18

Modifications ...................................................................................................................... 18

Cables ................................................................................................................................ 18

v

Declaration of Conformity for Products Marked with the FCC Logo (United States Only) ................. 18

Canadian Notice ................................................................................................................................. 19

Avis Canadien .................................................................................................................................... 19

European Union Regulatory Notice .................................................................................................... 19

German Ergonomics Notice ............................................................................................................... 19

Japanese Notice ................................................................................................................................. 20

Korean Notice ..................................................................................................................................... 20

Product Environmental Notices .......................................................................................................... 20

Disposal of Waste Equipment by Users in Private Household in the European Union ..... 20

HP Recycling Program ...................................................................................................... 20

Chemical Substances ........................................................................................................ 20

Restriction of Hazardous Substances (RoHS) ................................................................... 21

Turkey EEE Regulation ..................................................................................................... 21

vi

1Introduction

The HP Dual Output USB Graphics Adapter enables you to connect one or two LCD monitors to a
computer with a USB 3.0 (or USB 2.0) port. For desktop users, adding an extra monitor through a
USB connection is much easier than opening the computer chassis and installing an internal video
card.

The HP adapter provides several benefits with an add-on monitor. One benefit is that you get more
desktop area so that you can have more applications visible at one time. For example, you can work
on one monitor while performing a separate task on the other. Other benefits include no more need
for stacking windows within the confines of a single display, or you can span an application, such as
spreadsheets, across two displays. The adapter is also hot pluggable. If you are not using the extra
monitor, just unplug the adapter at any time; no reboot is needed.

System performance is an important issue when using multiple monitors. Another benefit of this
adapter is that it uses minimal computer resources, ensuring you get quality display without
compromising computer performance.

(1) USB-enabled computer

(2) HP Dual Output USB Graphics Adapter

(3) DisplayPort, and DVI or VGA monitor

Safety Instructions

Always read the safety instructions carefully.

● Keep this User Guide for future reference.

● Keep the equipment away from humidity.

Have the equipment checked by a regional authorized HP service provider if any of the following

●

situations occur:

◦ The equipment has been exposed to moisture.

The equipment has been dropped and damaged.

◦

Safety Instructions 1

The equipment has obvious signs of breakage.

◦

◦ The equipment has not been working correctly or you cannot get it to work according to the

User Guide.

Applications

Office workstation

View large spreadsheets across two screens with display continuity

●

Multitask more effectively without overlapping windows

●

Edit on one screen while surfing for Internet information on the other

●

On the road

Do multiple screen presentations without the need for another computer

●

● Easily provide multiple screen exhibitions in a trade show

Graphics workstation

Use a second display for palettes or tools

●

● Get a panoramic view of large documents

Editing workstation

Type documents on one screen while viewing reference material on the other

●

Compare two documents simultaneously across two screens

●

Financial analysis

Have one monitor per data stream

●

View charts and live data at the same time

●

2 Chapter 1 Introduction

Features

Supports DisplayPort and DVI or VGA graphics output

●

Supports USB 3.0 and USB 2.0 input

●

DisplayPort output supports resolutions up to 2560 x 1600; DVI and VGA output supports

●

resolutions up to 1920 x 1200 or 2048 x 1152

Up to 6 monitors can be supported with 3 adapters on a computer

●

Plug & Play after one-time driver installation

●

● Hot-plug; add or remove monitor without system reboot

Microsoft Windows XP, Windows Vista, and Windows 7 compatible

●

Resumes from hibernation and suspend modes

●

NOTE: In certain modes, when trying to display full screen movies from a DVD, it may not display

on the add-on monitor.

Package Contents

Before installation, check the items in the package. The package should contain the following items:

● HP Dual Output USB Graphics Adapter

USB 3.0 Y Cable

●

DVI to VGA Adapter

●

Driver and Documentation CD

●

Quick Installation Guide

●

System Requirements

The software for the HP Dual Output USB Graphics Adapter can be installed on any system running
one of the following operating systems:

Windows XP SP3 (32-bit edition only)

●

● Windows Vista SP1 (32-bit or 64-bit editions)

Windows Vista SP2 (32-bit or 64-bit editions)

●

Microsoft Windows 7 SP1 (32-bit or 64-bit)

●

Refer to the following sections for typical system requirements for your operating system.

Windows 7 and Windows Vista Systems

For Windows 7 and Windows Vista, the Windows Experience Index (WEI) is a useful measure of
hardware level. The WEI is accessible from Computer > Properties or from Control Panel >
System.

The recommended typical hardware requirements for the computer are:

WEI score of at least 3 in the “Graphics; Desktop performance for Windows Aero” category

●

WEI score of at least 3 as recommended by Microsoft

●

Features 3