HP UPS R7000
person who installs and
voltage equipment and trained in recognizing hazards in products
Part Number: 637908-003
User Guide
Abstract
This document includes installation, configuration, and operation information for the HP UPS R7000. This document is for the
maintains power products. HP assumes you are qualified in the servicing of highwith hazardous energy levels.
February 2013
Edition: 3
© Copyright 2011, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft®, Windows®, Windows Vista®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation.
Contents
Overview ..................................................................................................................................... 6
UPS R7000 overview ................................................................................................................................. 6
UPS R7000 features ......................................................................................................................... 6
Important safety information ........................................................................................................................ 6
Component identification ............................................................................................................... 7
UPS front panel ......................................................................................................................................... 7
UPS front panel controls ............................................................................................................................. 7
UPS rear panel ......................................................................................................................................... 8
REPO port ...................................................................................................................................... 9
ERM rear panel ....................................................................................................................................... 10
Installation and configuration ....................................................................................................... 11
Precautions ............................................................................................................................................. 11
Preparing to install the hardware ............................................................................................................... 11
Tools and materials ........................................................................................................................ 11
Selecting a site .............................................................................................................................. 12
Readying the equipment ................................................................................................................. 12
Installing the mounting rails ...................................................................................................................... 12
Preparing the rails for integrated shipping .................................................................................................. 16
Installing the UPS .................................................................................................................................... 17
Connecting the battery leads ........................................................................................................... 17
Attaching the UPS front bezel .......................................................................................................... 18
Connecting the serial communications port ....................................................................................... 18
Connecting the USB communications port ......................................................................................... 21
Connecting the REPO port .............................................................................................................. 21
Connecting the ground bonding cable ............................................................................................. 23
Connecting the network cable ......................................................................................................... 23
Connecting the UPS to utility power ................................................................................................. 24
Connecting devices to the UPS ........................................................................................................ 24
Connecting the UPS cord retention clips ........................................................................................... 25
Charging the UPS batteries ............................................................................................................. 25
Starting power to the load .............................................................................................................. 25
Configuring the UPS Network Module ........................................................................................................ 25
Connecting the configuration cable .................................................................................................. 25
Launching a terminal emulation program .......................................................................................... 26
Configuring the UPS Network Module network settings ...................................................................... 26
Accessing the web interface ............................................................................................................ 27
Configuring the UPS Network Module settings................................................................................... 28
Installing the ERM .................................................................................................................................... 28
Attaching the ERM front bezel ......................................................................................................... 29
Connecting the ERM to the UPS ....................................................................................................... 30
Charging the ERM batteries ............................................................................................................ 30
UPS operations ........................................................................................................................... 31
Modes of operation ................................................................................................................................. 31
Standby mode .............................................................................................................................. 31
Contents 3
Operate mode .............................................................................................................................. 31
Auto-Bypass mode ......................................................................................................................... 31
Configuring the UPS ................................................................................................................................ 32
Changing the language.................................................................................................................. 32
Changing display functions ............................................................................................................. 32
Verifying the REPO port connection ........................................................................................................... 33
Powering down the UPS ........................................................................................................................... 34
Power management .................................................................................................................... 35
Power Protector software .......................................................................................................................... 35
Maintenance .............................................................................................................................. 37
Removing the UPS front bezel ................................................................................................................... 37
Removing the ERM front bezel ................................................................................................................... 37
Replacing the UPS Network Module .......................................................................................................... 37
Replacing the batteries ............................................................................................................................. 38
Important battery safety information ................................................................................................. 38
Battery care and storage guidelines ................................................................................................. 39
UPS battery replacement procedure ................................................................................................. 39
Replacing the UPS ................................................................................................................................... 41
Replacing the ERM .................................................................................................................................. 43
Updating the UPS firmware ...................................................................................................................... 43
Troubleshooting .......................................................................................................................... 44
Alarm troubleshooting .............................................................................................................................. 44
Silencing an audible alarm ............................................................................................................. 46
Battery connection condition ..................................................................................................................... 46
Bypass is out of range .............................................................................................................................. 46
General alarm condition .......................................................................................................................... 46
Input voltage is out of range ..................................................................................................................... 47
Insufficient warning of low batteries ........................................................................................................... 47
Internal UPS fault condition ....................................................................................................................... 47
Low battery shutdowns ............................................................................................................................. 47
Overload condition ................................................................................................................................. 47
REPO condition ....................................................................................................................................... 48
Site wiring condition ................................................................................................................................ 48
UPS does not provide the expected backup time ......................................................................................... 48
UPS does not start ................................................................................................................................... 48
UPS frequently switches between utility and battery power ............................................................................ 48
UPS is in Auto-Bypass mode...................................................................................................................... 49
UPS is on battery ..................................................................................................................................... 49
UPS is on bypass..................................................................................................................................... 49
Utility power condition ............................................................................................................................. 49
Specifications ............................................................................................................................. 50
UPS physical specifications ....................................................................................................................... 50
ERM physical specifications ...................................................................................................................... 50
UPS input specifications ........................................................................................................................... 50
UPS output specifications .......................................................................................................................... 50
Power protection specifications ....................................................................................................... 51
Voltage specifications .................................................................................................................... 51
Output tolerance specifications ........................................................................................................ 51
Output feature specifications ........................................................................................................... 51
Battery specifications ............................................................................................................................... 52
Average battery runtime ........................................................................................................................... 52
Contents 4
Minimum battery runtime .......................................................................................................................... 52
Environmental specifications ..................................................................................................................... 53
REPO port specifications .......................................................................................................................... 53
Spares ....................................................................................................................................... 54
Ordering spares ...................................................................................................................................... 54
UPS spare parts list .................................................................................................................................. 54
Hardware options ................................................................................................................................... 54
Regulatory information ................................................................................................................ 55
Safety and regulatory compliance ............................................................................................................. 55
Turkey RoHS material content declaration ................................................................................................... 55
Ukraine RoHS material content declaration ................................................................................................. 55
Warranty information .............................................................................................................................. 55
Limited warranty ..................................................................................................................................... 55
$250,000 Computer Load Protection Guarantee ......................................................................................... 55
Pre-Failure Battery Warranty ..................................................................................................................... 56
Recommended duration of use .................................................................................................................. 56
Electrostatic discharge ................................................................................................................. 57
Preventing electrostatic discharge .............................................................................................................. 57
Grounding methods to prevent electrostatic discharge .................................................................................. 57
Support and other resources ........................................................................................................ 58
Before you contact HP .............................................................................................................................. 58
HP contact information ............................................................................................................................. 58
Acronyms and abbreviations ........................................................................................................ 59
Documentation feedback ............................................................................................................. 60
Index ......................................................................................................................................... 61
Contents 5
Overview
UPS R7000 overview
The HP UPS R7000 features a 4U rackmount design and offers power protection for loads up to 7200
UPS R7000 features
VA/7200 W (NA/JPN) or 6500 VA/6500 W (INTL).
Features include:
• 4U UPS height, 3U ERM height
• ERM technology that uses advanced battery management to increase battery service life, optimize
recharge time, and provide a warning before the end of useful battery life
• Extended runtime with up to four ERMs per UPS
• Easily replaceable battery modules that simplify maintenance
• Emergency shutdown control through the REPO port
• HP UPS Network Module network connectivity with monitoring and control
• Firmware that is service upgradeable through the standard DB-9 communication port
• Backed by worldwide agency approvals
To benefit from the latest product enhancements, update to the latest versions of UPS firmware and software.
NOTE: To download the latest versions of UPS firmware and software, see the HP website
(http://www.hp.com/go/rackandpower).
Important safety information
WARNING: To reduce the risk of fire, only connect unit input to a circuit provided with branch
circuit overcurrent protection for 40 A rating in accordance with the National Electric Code,
ANSI/NFPA 70.
Disconnect the charging source prior to connecting or disconnecting battery terminals.
Determine if the battery is inadvertently grounded. If inadvertently grounded, remove the source
from the ground.
WARNING: Contact with any part of a grounded battery can result in electrical shock. Shock risk
is reduced if grounds are removed during installation and maintenance.
Overview 6
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