HP tc2120 User Manual

HP Server tc2120 Network

Operating System

Installation Guide

For: Microsoft® Windows® 2000 Server and SP3

Microsoft Windows 2000 Server and Microsoft Small Business Server 2000

Microsoft Windows 2003 Server

Novell NetWare 5.1 and Support Pack 5

Novell NetWare 6.0 and Support Pack 2

Novell NetWare 6.0 SBS

Red Hat Linux 8.0

Red Hat Linux 7.3

SUSE Linux 7.3

September 2003 (Sixth Edition)

Part Number 312977-006

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

Intel and Pentium are U.S. registered trademarks of Intel Corporation.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

September 2003 (Sixth Edition) Part Number 312977-006

Preparing the HP Server tc2120 for NOS Installation................................. 7

Section 1. Hardware Setup ................................................................................................. 7

Preparing the Hard Disk Drives....................................................................................7

Section 2. Updating the Server BIOS................................................................................. 8

Section 3. Using the Startup CD......................................................................................... 8

Installing Microsoft Windows 2000 Server and Small Business

Server 2000 .................................................................................................... 9

Prepare the Installation....................................................................................................... 9

High Level Process Flow ................................................................................................... 9

Section 1. Create the Drivers Diskettes.............................................................................. 9

Section 2. Perform Windows 2000 Installation................................................................ 10

Section 3. Completing the Installation ............................................................................. 12

Phase 1 – Install the Service Pack...............................................................................12

Phase 2 – Install the HP LAN Driver..........................................................................13

Phase 3 – Install Windows 2000 Recovery Console...................................................14

Section 4. Configure the System ...................................................................................... 14

Phase 1 – Perform Hardware Status Check ................................................................14

Phase 2 – Initialize Hard Disk Drive ..........................................................................15

Phase 3 – Adding Terminal Server Services...............................................................16

Section 5. Configure the Network .................................................................................... 17

Phase 1 – Configure Server IP Address......................................................................17

Phase 2 – Attach Clients to Network and Test Network Link ..................................18

Phase 3 – Domain Controller Setup............................................................................19

Section 6. Install Additional HP Accessories................................................................... 21

Troubleshooting................................................................................................................ 21

Tip #1. Windows 2000 Installation Halts about Three Minutes after

Starting to Boot from CD-ROM .................................................................................22

Tip #2. Configure the Parallel (LPT) Port for ECP Mode ..........................................23

Tip #3. Windows 2000 Drivers Signatures.................................................................23

Tip #4. Windows 2000 Recovery Options..................................................................24

Tip #5. Restarting Windows 2000 installation............................................................26

On-Line Information and Software Sources..................................................................... 26

Installing Microsoft Windows Server 2003................................................ 27

Prepare the Installation .....................................................................................................27

High Level Process Flow.................................................................................................. 28

Section 1. Create the Drivers Diskettes ............................................................................28

Section 2. Perform Windows Server 2003 Installation.....................................................28

Section 3. Completing the Installation..............................................................................31

Phase 1 – Install HP Supported Driver(s)................................................................... 31

Phase 2 – Install Windows Server 2003 Recovery Console....................................... 32

Section 4. Configure the System....................................................................................... 33

Phase 1 – Perform Hardware Status Check................................................................ 33

Phase 2 – Initialize Hard Disk Drive.......................................................................... 34

Section 5. Configure the Network ....................................................................................34

Phase 1 – Configure Server IP Address ..................................................................... 34

Phase 2 – Attach Clients to Network and Test Network Link.................................... 35

Phase 3 – Domain Controller Setup .......................................................................... 36

Section 6. Install Additional HP Accessories ..................................................................37

Troubleshooting................................................................................................................ 38

Tip #1. Windows Server 2003 Drivers Signatures..................................................... 38

Tip #2. Windows Server 2003 Recovery Options...................................................... 39

Tip #3. Restarting Windows Server 2003 installation................................................ 42

On-Line Information and Software Sources ..................................................................... 42

Installing Novel NetWare 5.1 ...................................................................... 43

Prepare the Installation .....................................................................................................43

High Level Process Flow.................................................................................................. 43

Section 1. Create the Drivers Diskettes ............................................................................43

Section 2. Perform NetWare 5.1 Installation .................................................................... 44

Phase 1 – Start the Installation ................................................................................... 44

Phase 2 – Install HP Drivers....................................................................................... 46

Phase 3 – Configure the Network............................................................................... 47

Section 3. Install the Support Pack ................................................................................... 48

Section 4. Install Additional HP Accessories ................................................................... 49

Troubleshooting................................................................................................................ 49

Tip #1. Restarting NetWare Installation..................................................................... 49

On-Line Information and Software Sources ..................................................................... 50

Installing Novell NetWare 6.0 ..................................................................... 50

Prepare the Installation .....................................................................................................50

High Level Process Flow.................................................................................................. 50

Section 1. Run HP DiagTools (Optional)......................................................................... 50

Section 2. Create the Drivers Diskettes............................................................................ 51

Section 3. Perform NetWare 6.0 Installation.................................................................... 51

Phase 1 – Start the Installation....................................................................................51

Phase 2 – Install HP Drivers .......................................................................................52

Phase 3 – Configure the Network ...............................................................................54

Section 4. Install the Support Pack................................................................................... 55

Section 5. Install Additional HP Accessories................................................................... 57

Troubleshooting................................................................................................................ 58

Tip #1. Restarting NetWare Installation .....................................................................58

On-Line Information and Software Sources..................................................................... 58

Installing Novell NetWare 6.0 SBS............................................................. 58

Prepare the Installation..................................................................................................... 58

High Level Process Flow ................................................................................................. 58

Section 1. Create the Drivers Diskettes............................................................................ 59

Section 2. Perform Netware 6.0 SBS Installation ............................................................ 59

PHASE 1 – Pre-Installation ........................................................................................60

PHASE 2 – Start the Installation ................................................................................62

PHASE 3 – Install HP Drivers....................................................................................62

PHASE 4 – Configure the Network............................................................................64

Section 3. Install Additional HP Accessories................................................................... 66

Troubleshooting................................................................................................................ 66

Tip #1. Restarting NetWare Installation .....................................................................66

On-Line Information and Software Sources..................................................................... 66

Installing Red Hat Linux 9.0 ....................................................................... 67

Prepare the Installation..................................................................................................... 67

High Level Process Flow ................................................................................................. 67

Section 1. Perform Red Hat Linux Installation ................................................................ 67

Phase 1 — Launch the Installation .............................................................................67

Phase 2 — Configure the Server.................................................................................68

Phase 3 — Complete the Installation..........................................................................70

Section 2. Install Additional HP Accessories................................................................... 71

On-Line Information and Software Sources..................................................................... 71

Installing Red Hat Linux 8.0 ....................................................................... 72

Prepare the Installation..................................................................................................... 72

High Level Process Flow ................................................................................................. 72

Section 1. Perform Red Hat Linux Installation ................................................................ 72

1.1 Booting................................................................................................................. 72

1.2 Installation Settings .............................................................................................. 72

1.3 Disk Partitioning .................................................................................................. 73

1.4 Boot Loader Configuration .................................................................................. 74

1.5 Network Configuration......................................................................................... 75

1.6 More Installation Settings .................................................................................... 75

1.7 Package Group Selection...................................................................................... 76

1.8 Post Installation Configuration............................................................................. 76

Section 2. Special Cases ...................................................................................................78

2.1 Booting from a Promise FastTrak TX2................................................................ 78

On-Line Information and Software Sources ..................................................................... 78

Installing Red Hat Linux 7.3 ....................................................................... 79

Prepare the Installation .....................................................................................................79

High Level Process Flow.................................................................................................. 79

Section 1. Perform Red Hat Linux Installation................................................................. 79

Phase 1 – Launch the Installation............................................................................... 79

Phase 2 – Configure the Server .................................................................................. 80

Phase 3 – Complete the Installation ........................................................................... 82

Phase 4 – Post Installation Instructions Updating the Red Hat 7.3 Kernel ................ 84

Section 2. Install Additional HP Accessories ................................................................... 85

On-Line Information and Software Sources ..................................................................... 86

Installing SuSE Linux 7.3............................................................................ 86

Prepare the Installation .....................................................................................................86

High Level Process Flow.................................................................................................. 86

Section 1. Perform SuSE Linux 7.3 Installation ............................................................... 87

Phase 1 – Launch the Installation............................................................................... 87

Phase 2 – Configure the Server .................................................................................. 87

Phase 3 – Complete the Installation ........................................................................... 90

Phase 4 – Post Installation Affairs Updating the SuSE 7.3 Kernel ............................ 91

Section 2. Install Additional HP Accessories ................................................................... 92

On-Line Information and Software Sources ..................................................................... 92

Preparing the HP Server tc2120 for NOS Installation

Section 1. Hardware Setup

Prepare your HP server following the instructions in the HP Server tc2120

Installation Sheet.

It is recommended that you do not install any third party adapter until you verify that

the HP equipment is functioning properly and you complete the NOS installation.

Preparing the Hard Disk Drives

The HP Tower Server tc2120 comes with new hard disk drive(s) that do not need

specific setup. If you install additional and USED hard disk drives in your new

server:

• Note that most NOS installations remove all data from the hard disk they are installed on. If you wish to use your additional hard disk drives to access existing data in you new server, HP recommends that you install and configure this (these) hard disk drive(s) AFTER completing the NOS installation.

• If you are using the IDE RAID controller FastTrack100 TX2, you must connect the hard disk drives to the controller following instructions in the FastTrack User Guide. The RAID setup for this controller is performed at the BIOS level when

the system starts up. When prompted, press Ctrl-F to get into it; array; Enter to select the array; use the space bar to change the array; the down arrow to go to the available drives and space to select which drives you want in this array. Then, Ctrl-Y to save it. Finally, Esc Ctrl-Y to exit back to the main menu and reboot.

• If you wish to recycle used hard disk drives, use a utility such as fdisk to erase all data and partitions from your hard drive.

3 to define the

Section 2. Updating the Server BIOS

HP recommends that you update your server BIOS with the latest system BIOS version to enjoy the most recent compatibility fixes.

Insert the HP Startup CD in a Windows PC and follow the on-screen instructions.

NOTE: If the Windows PC does not auto-start the Startup menu, start it by opening startup.htm, found at the root level of the Startup CD.

Section 3. Using the Startup CD

The Startup CD included with your HP Server tc2120 system may be used as follows:

Table 1: Startup CD Usage

Method 1 Method 2

Insert the CD in a PC that includes an HTML browser.

Open the file startup.htm.

This allows you create drivers

diskettes (HTML menus)

* This method is not available on NetWare servers, since they do not have

an HTML browser.

Insert the CD in the server once the NOS is running.*

Open the file startup.htm.

This allows you create drivers diskettes.

Installing Microsoft Windows 2000 Server and Small Business Server 2000

Prepare the Installation

Please refer to the Chapter 1 "Preparing the HP Server tc2120 for the NOS Installation" for our recommendations on server preparation. Then gather the following materials:

• HP Server tc2120 Startup CD

• Microsoft® Windows® 2000 CD-ROM, as well as the latest Microsoft Windows

2000 Service Pack (#3 or above)

NOTE: For ease of reading, we will refer to both Windows 2000 Server and Small Business Server 2000 as Windows 2000 in this chapter.

• Six blank, formatted 3.5-inch diskettes

• Two or more clients for testing purposes (optional)

High Level Process Flow

1. Perform Windows 2000 Server installation.

2. Complete the installation (Microsoft Service Pack, HP drivers, Recovery

Console).

3. Configure the system.

4. Configure the network.

5. Install additional HP accessories.

Section 1. Create the Drivers Diskettes

1. Insert one blank, formatted 3.5" diskette into the tc2120 floppy drive.

2. Insert your HP Startup CD in a Windows PC and follow the on-screen

instructions to create the Windows 2000 SCSI driver diskette (HP disk W2K SCSI).

NOTE: If the Windows PC does not auto-start the Startup menu, start it by opening startup.htm, found at the root level of the Startup CD..

Section 2. Perform Windows 2000 Installation

NOTE: Though you may install Windows 2000 from setup diskettes or directly from the

Windows 2000 CD-ROM, we recommend you use the second method because it is faster.

1. Boot your new server from the Windows 2000 CD-ROM.

2. You will see a message that reads, “Setup is inspecting your

hardware configuration.” Then the setup screen will be displayed.

3. The system will briefly show at the bottom of the display “Press F6 if you

need to install a third party SCSI or RAID controller.”

NOTE: Unfortunately, Windows 2000 setup only gives you a short time to press F6. If you miss it, reboot your system and start from step 1 above.

If you have a SCSI model:

a. Press S to specify additional SCSI adapters.

b. When prompted, insert the HP disk W2K SCSI you created from tc2120

startup CD.

c. Press Enter to continue.

d. Select the "Adaptec Ultra 160 Family PCI SCSI

Controller Win 2000,” then press Enter.

If you use the IDE RAID model:

a. Press S to specify additional IDE adapters.

b. When prompted, insert the HP disk IDE FastTrack RAID Channel driver you

created from tc2120 startup CD.

c. Press Enter to continue.

d. Select the WIN2000 Promise FastTrack100 TX2™ Controller adapter, then

press Enter.

4. Press Enter to continue at the "Windows 2000 Server Setup - Welcome to Setup" Screen.

5. Press C to continue Setup at the "Setup has determined that your computer's startup hard disk is new…" screen.

6. Press F8 to accept the licensing agreement.

7. At the drives partitioning screen, select the target drive. If you want to use the

entire drive to install Windows 2000 then press Enter. Otherwise, press C to create a drive a partition.

In this example we will create a 4GB partition. Please note that Windows 2000 does not have the 2GB limitation present on NT 4.0.

a. Press C to create a partition.

b. At the "Create partition size" prompt, type 4096 and press Enter.

c. HP recommends that you create all the partitions needed for each hard drive

present on your system. Select unpartitioned space and press C again to create additional partitions.

8. Select the target drive to be used to install Windows 2000. Press Enter.

9. Select "Format the partition using the NTFS file system"

and press Enter.

10. The installer will format and copy files to the hard drive.

11. The system will reboot and launch Windows 2000 graphic interface. Be sure to

remove the driver diskette before the reboot.

12. At the "Installation Wizard" first dialog box, click Next to continue.

13. The "Installing Devices" screen will be shown with a progress bar on the display.

This may take 10 to 15 minutes.

14. You can now proceed through the customization of your installation using the graphical interface.

NOTE: The network settings may need to be customized to your environment. Refer to Microsoft 2000 manuals should you need further details on network settings.

15. The "Installing Components Display" screen starts with a progress bar. It may

take up to 20 minutes to complete this section.

16. The wizard will then automatically start the "Performing Final Tasks" section to

complete the installation. This step in the installation may take some time as well.

NOTE: There may be a period of time with no apparent activity at the “Saves Settings.” Please be patient.

17. At the "Completing the Windows 2000 Setup Wizard" screen, remove the CD-

ROM then click Finish. The system will automatically reboot from the hard drive.

18. Follow screen instructions to logon (press Ctrl-Alt-Del) as the

administrator.

19. If you installed Windows 2000 Server, "Windows 2000 Configure Your Server"

will launch. Close this window, as we will postpone the customization of your server until completion of all the installation steps.

20. If you installed Microsoft Small Business Server 2000, click Cancel to close the

"Setup needs the location of the Small Business server 2000 Setup files…" window.

NOTE: You may open the Windows 2000 Configure Your Server wizard at any point in time by clicking Start | Programs | Administrative Tools | Configure Your Server.

Section 3. Completing the Installation

Phase 1 – Install the Service Pack

1. How to get a copy of Windows 2000 Service Packs:

— If your HP server is already connected to the internet, you can download the

latest Service Pack from Microsoft website at:

http://www.microsoft.com/windows2000/downloads/servicepacks/default.asp

— If you have access to a PC connected to the internet and equipped with a CD-

RW drive, you may download the latest Service Pack from Microsoft at:

http://www.microsoft.com/windows2000/downloads/servicepacks/default.asp

then copy the Service Pack on a CD-ROM. It allows you to install the Service Pack from the CD-ROM drive of your HP server.

— You may contact Microsoft Support at (800) 936 5900 or (800) 426 9400 to

have a Service Pack CD-ROM shipped to you.

2. To install the Service Pack, logon on your HP server as the "Administrator,” then run the Service Pack on your system.

3. If prompted, press OK to accept Microsoft 2000 Publisher Certificate.

4. Select "Accept the License Agreement" then click Install.

5. When prompted, click Restart to reboot your system (remember to remove all

diskettes and CD-ROM from their respective drives).

Phase 2 – Install the HP LAN Driver

During the Windows 2000 installation, the OS may not detect the embedded HP network interface card. The following procedure will help you install the driver using the HP Startup CD:

1. Insert the HP Startup CD in your new server. If CD-ROM auto-start is enabled, a menu will display. You may close this menu.

3. Open the yellow question marked "Other Devices" tree and double-click on

the appropriate "Ethernet Controller" to display its menu.

4. From the "Ethernet Controller Properties" dialog box, click the

Driver tab then Update Driver to open the Update Device Driver Wizard. Click Next.

5. At the prompt "What do you want the wizard to do?,” select "Search for a suitable driver for my device" and click Next.

6. Deselect the "Floppy disk drive" checkbox to keep only the "CD-ROM" and click Next.

7. Wait for the system to find the appropriate driver, and then click Next.

8. Click Finish once the LAN driver has been loaded.

9. Exit all open windows and restart your computer in order to properly initialize

the LAN adapter.

10. After restarting Windows, configure the network settings for the LAN cards in

order to connect to your network. Verify connectivity.

Phase 3 – Install Windows 2000 Recovery Console

Please refer to Tip#5 in the Troubleshooting section.

Section 4. Configure the System

Phase 1 – Perform Hardware Status Check

In this section you will run Windows 2000 Device Manager tool to identify any issues with the installed devices or resource conflicts.

2. Verify that no devices have either a yellow band (!) or question mark (?) symbol

next to it.

— Yellow (!) means that there is a resource issue with the device.

— Question (?) means that the device is unknown.

If (!) or (?) symbols are reported then double click on each of the devices with (!) or (?). Use the "Device Status" message for troubleshooting. Or if a printer is available, use the View, Print from the menu to get a report.

3. Verify if the installed drivers are digitally signed.

a. In the Device Manager, select the device (e.g. HP AHA-29160) that you

want to verify.

b. Right click Properties | Driver.

c. Locate the "Digital Signer:" If the driver of that device is digitally signed

then it will display "MS Windows 2000 Publisher" or "Microsoft Windows Hardware Compatibility Publisher.” If the driver of the device is not digitally signed we recommend that you check the HP Website

www.hp.com to install the latest driver package.

4. Exit the Device manager, System Properties and Control Panel applications.

5. Check the Event viewer to make sure that there are no errors in the log.

Click on Start | Programs | Administrative tools | Event viewer.

NOTE: Windows 2000 Event Viewer may have recorded network errors because your network is not configured yet. Please disregard these errors.

6. Exit event viewer.

Phase 2 – Initialize Hard Disk Drive

To manage your different drives and partitions:

1. Click Start | Programs | Administrative Tools | Disk Administrator.

2. Click OK to proceed when notified you have a new hard disk to configure.

3. Select available hard disk space on the graphic and use menus to create

additional partitions.

4. Exit the Disk Administrator.

5. To complete formatting of new partitions, open My Computer, then right click on

the new unformatted partition(s) and select format.

To start the disk administrator use the following procedure.

1. Click Start | Programs | Administrative Tools | Computer Management.

2. Double click Storage | Disk Management in the tree.

3. The "Write signature and Upgrade" wizard will start if you have new hard drives

with no signatures on them. Follow the on-screen instructions to create this signature.

4. Select available hard disk space on the graphic and use menus to create additional partitions.

5. Format all partitions that are not already formatted.

6. Exit the "Computer Management" tool.

NOTE: There are two types of hard-drive configuration: Dynamic and Basic. You can select the appropriate type by right clicking on the disk drive icon. Dynamic drives are used to create volumes, which can contain more than one physical hard drive. Basic drives are used to create primary or local partitioned drives.

Phase 3 – Adding Terminal Server Services

1. Open Start | Settings | Control Panel | Add Remove Programs.

2. Click "Add/Remove Windows Components.”

3. Scroll to and click "Terminal Services" checkbox then click Next.

4. Select the mode you want to use: "Remote administration mode" or

"Application sever mode" then click Next.

NOTE: The following instructions are based on the Application Server mode. Please note the licensing requirement listed on the screen for this mode. Consult with your Microsoft representative for setting the licensing server.

5. Select the default permissions for application compatibility then click Next.

6. Click Next to accept support tools and administrator tools settings.

7. If prompted, insert the Windows 2000 CD-ROM.

8. Click Finish to close the Wizard.

9. Click Yes to restart the system. (Remove the CD-ROM).

10. After the system reboots, login to the system.

11. Open Start | Settings | Control Panel | Administrative Tools. Check that the

following services are now available: "Terminal Services Client Creator,” "Terminal Services Configuration" and "Terminal Services Manager.”

Create Client Installation Diskettes

1. Double click Terminal Services Client Creator.

2. Select the appropriate client type for your environment.

3. Click Format disk if needed. Check the number of disks required and label them

as "Terminal Services for [..] Disk [x/y].” Click OK to proceed.

4. Follow on-screen instructions to perform the diskettes copies.

5. Click OK at the screen that reads, "[y] floppies were created…..”

6. Click Cancel to end the "Create Installation disks" utility.

Install the Client Utility on a Client Workstation

1. Insert diskette 1 in the target client and run

A:\setup.exe

2. Click Continue at the setup screen.

3. Complete the "Name and Organization Information" form. You will be prompted

for this information only the first time the diskettes are used. Click OK to validate then OK again to confirm.

4. Click I Agree to accept the license agreement.

5. Click the Large Icon to start installation.

6. Select the installation mode you feel appropriate: all users (Yes) or current user

only (No).

7. Insert following diskette(s) when prompted and follow screen instructions.

8. Click OK when the installation is completed then shutdown and restart

workstation.

Section 5. Configure the Network

Phase 1 – Configure Server IP Address

During the installation process the system was configured to use DHCP. If no DHCP server is found on the network the system will auto-configure a random IP address to start functioning. It is important that you configure the proper IP address to be able to communicate with the clients:

1. Right click My Network Places | Properties | Local Area Connection on your

HP server.

NOTE: If your HP server hosts several network adapters, the window will show one "Local Area Connection" icon for each Network adapter present in the system. Identify the proper adapter by browsing each one.

2. Click Internet Protocol (TCP/IP) | Properties | Use the following IP address.

3. Enter appropriate IP address.

4. Click the OK to continue, and then OK again to exit the "Local Area Connection

Properties" window. Click Yes to restart your computer and take these settings into account.

Phase 2 – Attach Clients to Network and Test Network Link

1. Create shares: create a folder on your HP server hard drive then share it (right

click Sharing).

3. Connect clients PC to the network your HP server operates on.

4. Open a command prompt window to verify the TCP/IP configuration and enter

the command:

ipconfig /all

5. To verify the server and clients can communicate properly:

From one of the clients, open a command prompt and type:

ping computername

where computername is the server name you entered during Windows 2000 installation. You should get four replies from your new server. If there is a link problem it must be fixed before going any further.

You may test the link further by doing a ping between two clients: at the same command prompt, type:

ping other_client_IPaddress

You should get four replies from the second client.

6. Copy files back and forth from the clients to the server.

Testing the connection using Terminal Services

1. Click Start | Programs | Terminal Services Client | Terminal Services Client

on a client you installed Terminal Services on.

2. Select the target server from the "Available Servers" list provided on the

screen.

3. Click the Connect button.

4. Complete the "UserID, Password" login form.

Phase 3 – Domain Controller Setup

The Windows 2000 reference guide calls this process "Promoting the server to a domain controller.”

1. Click Start | Programs | Administrative Tools | Configure Your Server to

open the "Windows 2000 Configure Your Server" window.

2. Select "Active Directory.”

3. Scroll down and click "Start the Active Directory wizard.”

4. Click Next to continue.

NOTE: The following instructions correspond to the standard steps for new domain creation. You may customize the options proposed by Windows 2000 to match your environment.

5. Click Next at the "Domain Controller Type" to accept the default: "Domain Controller for a new Domain.”

6. Click Next at the "Create Tree or Child Domain" to accept the default: "Create a new domain tree.”

7. Click Next at the "Create or Join Forest" to accept the default "Create a new forest of domain trees.”

8. At the text box for "Full DNS name for new domain:" type in the assigned DNS name for your server (for example: mycompany.com).

9. Click Next. The system may take a few minutes before moving to the next screen.

10. Click Next at the "NetBIOS Domain Name" dialog box to accept the default "Domain NetBIOS name:"

11. Click Next to accept the "Database and Log Locations" default directories.

12. Click Next to accept the default "Shared System Volume.”

13. The system will display a dialog box that reads, "The Wizard can not

contact the DNS Server…." Confirm your DNS configuration, or install and configure a DNS server on this computer. Click OK.

14. Click Next to accept the installation of DNS on your new server.

15. Click Next to accept the default permission value: "Permissions compatible with

pre-Windows2000 Server."

16. Enter and confirm the Administrator password and click Next.

17. Review the "Summary" display and click Next to continue.

18. The system will start configuring the active directory display. It will take a few

minutes to complete.

19. If prompted, insert Windows 2000 CD-ROM and click OK to continue.

20. Configuring active directory display shows again. Click Finish to close the

Wizard utility. This completes the active directory installation.

21. Click "Restart Now" to reboot the system. Remove the CD-ROM if present.

22. At the login prompt, type in the password. Click the Options button and verify

that the "Log on to: HOST" appears on the dialog box. Click OK to start the logon process.

Section 6. Install Additional HP Accessories

The HP server tc2120 Startup CD includes the drivers for the following HP accessories:

• HP 10/100 LAN Adapter

• HP 10/100/1000 LAN Adapter

• HP Adaptec 29160 SCSI Controller

• HP Surestore DAT24i

• Promise IDE RAID PCI

• Compaq 2100S SCSI RAID Controller

• HP Modem v92 56k PCI

Please refer to the product manual enclosed with your accessory for the detailed installation procedure and/or the attached readme.txt file associated with the driver. The readme.txt file can be found included on the appropriate driver diskette.

Troubleshooting

This section will help you resolve some of the most common installation problems associated with Windows 2000.

Tip #1. Windows 2000 Installation Halts about Three Minutes after Starting to Boot from CD-ROM

When installing Windows 2000 on any X86 system with more than one hard drive it is possible to experience the following error:

Setup has encountered an error and cannot continue. Contact technical support for assistance. The following status codes will assist them in diagnosing the problem. (0x4, 0x1, 0x0, 0x0)

The cause of this problem is that the NTLOADER is encountering a duplicate hard drive signature. This signature is calculated by the NTLOADER code after reading a specific sector offset from the hard drive. The following list provides some of the things that can cause a hard drive to have duplicate signatures:

1. Low-level formatting the drives. We reproduced this on several systems at HP.

2. When you have a set of drives previously used with a DAC and move them to a

SCSI adapter.

3. Using a disk imaging utility to duplicate a hard drive will create a duplicate signature.

At this time, Microsoft has no fix for this problem. For more information please refer to Microsoft document ID: Q226361.

HP recommends that you use the following workaround for this problem.

1. If you experience this problem, remove all drives with the exception of the target boot drive. Install Windows 2000 and then add the removed hard drives to the system after installation of the OS.

2. Run the Disk Management tool to prepare the remainder of the drives to be used in the system.

a. Boot the system with a Windows 98SE recovery diskette. (This version

supports FAT32, which works on larger hard drives.)

b. Perform an FDISK on each drive.

c. Install Windows 2000.

Tip #2. Configure the Parallel (LPT) Port for ECP Mode

The device manager may not show this port on the list when not configured in ECP mode.

HP recommends that you systematically configure the LPT port for ECP mode. Use the following procedure to change the setting:

1. Press F10 during power on self-test.

2. Select Advanced | I/O Device Configuration | Parallel Port Mode.

3. Press Enter and select "ECP.”

4. Press Esc Esc Enter and select yes to confirm to save and exit.

Tip #3. Windows 2000 Drivers Signatures

Windows 2000 checks for digital signatures on driver files to help maintain system integrity. During the installation or update of a driver, if there is no matching signature file Windows 2000 displays a "Digital Signature not Found" box.

• To expedite release of new products, HP may ship drivers without signature files.

All Windows 2000 drivers provided by Hewlett-Packard are submitted to Microsoft for certification testing. Upon completion of testing, Microsoft produces signature files. HP then posts the revised driver package at

http://www.hp.com.

• If a signature warning is displayed during installation of a driver, you may

override the warning. We recommend that you check the HP Website for the latest driver package. If available, install the new driver.

• You can elect to have Windows 2000 ignore signatures: Open Start | Settings |

Control Panel | System | Hardware | Driver Signing. This is helpful if you are

setting up multiple systems.

• Digital signatures are a powerful way to ensure system integrity as you add

drivers to your systems - whether provided by HP or others.

Tip #4. Windows 2000 Recovery Options

In the event that the current installation of Windows 2000 fails to boot (this might happen after installing a new driver, component, software, etc), Windows 2000 provides the following recovery options to help you gain access to your Windows 2000 installation to replace damaged files and services for troubleshooting purpose. HP therefore recommends that you install the Recovery Console (see option 3 below) to enhance the system configuration.

Recovery option #1: Last known good configuration

• Activated by pressing F8 during the system process of Windows 2000 and selecting "Last Known Good Configuration" from the menu.

• This boot mode is used in the case that the system fails to boot after installing a new software or driver. The system will use the previous registry setting to initialize and boot the system.

Recovery option #2: Safe Mode Boot

Activated by pressing F8 during the OS boot. It provides a minimal configuration with required drivers and services. The safe mode boot provides three options:

1. Standard safe mode boot. Provides no network services or drivers.

2. Networking disabled. Excludes network services and drivers.

3. Directory services restore mode. Brings system up with directory services

disabled with the intent of recovering active directory. Safe mode boot is guided by the registry key hklm\CurrentControlSet\Control\SafeBoot with the use of the Minimal and Network subkeys. The IOManager and Service Control Manager look at the registry to load the driver and services. Such approach avoids loading a problematic driver or service.

4. Command prompt. Provides an alternate command shell CMD.EXE instead of the explorer. This is dictated by the registry key:

hklm\system\CurrentControlSet\Control\SafeBoot\AlternateShell

There is a Safe-Mode boot loophole. Since NTLDR loads "Boot Load" drivers, these drivers bypass the IO Manager's Safe Mode check.

Recovery option #3: Recovery Console (RC) Boot

The Recovery Console (RC) can be used when safe boot fails. You can enter RC:

• Either by booting from Windows 2000 CD-ROM

• Or by installing the RC boot on your system.

It is recommended to install the RC immediately after installing Windows 2000.

Start RC Booting from Windows 2000 CD-ROM

If you have a need of booting the Windows 2000 recovery console but this feature is not installed on the system, use the following procedure to boot the RC from the Windows 2000 CD-ROM.

1. Insert the Windows 2000 CD-ROM and start the reboot sequence.

2. Press any key when prompted to start booting from the Windows 2000 CD-

ROM.

3. Press F10 at the Welcome to Setup screen.

NOTE: This is an undocumented option. The bottom of the display is asking you to press Enter, R, or F3.

4. The system will display a menu asking to select the instance of the NOS you

want to boot. For example:

1: C:\WINNT

5. Type 1 then Enter.

6. Type the administrator password when prompted.

7. At the command prompt type help and proceed to achieve your objective.

8. Type exit when done troubleshooting.

Installing RC

1. Insert Windows 2000 CD-ROM. If CD-ROM auto-start is enabled, click exit to

close the applet.

2. Open a command prompt, and type D:\I386\WINNT32 /CMDCONS (Where D: is the CD-ROM drive letter)

3. Follow the screen instructions to complete the RC installation.

Booting RC

1. Shutdown and Restart system.

2. Select "Windows 2000, Recovery Console" from the boot menu.

3. The system will display a menu asking to select the instance of the NOS you

want to boot. For example it displays:

1: C:\WINNT

4. Type 1 then Enter.

5. Type the administrator password when prompted.

6. At the command prompt type help and proceed to achieve your objective.

7. Type exit when done troubleshooting.

NOTE: The file access security can prevent you from getting to certain files.

Tip #5. Restarting Windows 2000 installation

If you want to restart the Windows 2000 installation from the very beginning, use a utility such as fdisk to erase all data and partitions from your hard drive. You can then resume the installation process.

On-Line Information and Software Sources

• HP World Wide Web access: http://www.hp.com

• Microsoft World Wide Web access: http://www.microsoft.com

• Microsoft Product Support Services:

• Windows NT Automated Database: Advanced Systems at (800) 936-4400

• Microsoft Software BBS: 206-936-6735 (14,400 bps)

http://support.microsoft.com/directory

Installing Microsoft Windows Server 2003

Prepare the Installation

Please refer to the Chapter 1 "Preparing the HP Server tc2120 for NOS Installation tc2120 for your NOS installation" for our recommendations on server preparation, then gather the following materials:

• HP Server tc2120 Startup CD

• Microsoft Windows Server 2003 CD-ROM

• Up to three blank, formatted 3.5-inch diskettes

• Two or more clients for testing purpose (optional)

NOTE: Disable SCSI Support before using ATA RAID Controller if present. Due to system resource limitations, the Promise FastTrak100 TX2 IDE RAID controller is not compatible with systems having SCSI capabilities. (The ATA and SCSI functionality cannot operate simultaneously). You must disable SCSI support in Setup before you can use the RAID controller.

To disable SCSI support, follow these steps:

1. Remove any installed SCSI HBA cards from the PCI slots.

2. Install the ATA RAID controller into PCI slot 1 and connect the IDE drives.

3. Turn on the system.

4. Press F10 to enter Setup.

5. Select Boot from the menu.

6. Select Boot Device Priority.

7. Select SCSI Hard Drive and press Enter.

8. Select Promise Fast Track Raid Controller \ HDD 0 and press Enter.

9. Press F6 to Save and Exit. Your system is now ready to use the ATA RAID

controller, but SCSI devices will not be functional.

10. On boot, press Crtl-F to enter the IDE RAID Configuration Utility and configure the IDE array as usual. Please refer to the Fast Track 100 Reference guide off of

http://www.promise.com/ for additional information on array configuration.

High Level Process Flow

• Perform Windows Server 2003 Server installation

• Completing the installation (HP drivers, Recovery Console)

• Configure the system

• Configure the network

• Additional HP accessories

Section 1. Create the Drivers Diskettes

1. Insert a blank, formatted 3.5" diskette into a the floppy drive of a PC running Microsoft Windows.

2. Insert your HP Startup CD into the PC's CD-ROM drive and follow the on-screen instructions to create the appropriate Windows Server 2003 drivers diskette.

NOTE: If the Windows PC does not auto-start the Startup menu, start it by opening Startup.htm, found at the root level of the Startup CD.

Section 2. Perform Windows Server 2003 Installation

1. Boot your new server from the Windows Server 2003 CD-ROM.

2. You will see a message that reads, "Setup is inspecting your

hardware configuration.” The setup screen will be displayed.

3. The system will briefly show at the bottom of the display "Press F6 if you need to install a third party SCSI or RAID controller.”

NOTE: Unfortunately, the Windows Server 2003 setup only gives you a very short time to press F6. If you missed it, you will need to reboot your system and resume from step 1, above.

+ 64 hidden pages

HP tc2120 User Manual

Contents

Preparing the HP Server tc2120 for NOS Installation

Section 1. Hardware Setup

Preparing the Hard Disk Drives

Section 2. Updating the Server BIOS

Section 3. Using the Startup CD

Installing Microsoft Windows 2000 Server and Small Business Server 2000

Prepare the Installation

High Level Process Flow

Section 1. Create the Drivers Diskettes

Section 2. Perform Windows 2000 Installation

Section 3. Completing the Installation

Phase 1 – Install the Service Pack

Phase 2 – Install the HP LAN Driver

Phase 3 – Install Windows 2000 Recovery Console

Section 4. Configure the System

Phase 1 – Perform Hardware Status Check

Phase 2 – Initialize Hard Disk Drive

Phase 3 – Adding Terminal Server Services

Create Client Installation Diskettes

Install the Client Utility on a Client Workstation

Section 5. Configure the Network

Phase 1 – Configure Server IP Address

Testing the connection using Terminal Services

Phase 3 – Domain Controller Setup

Section 6. Install Additional HP Accessories

Troubleshooting

Tip #1. Windows 2000 Installation Halts about Three Minutes after Starting to Boot from CD-ROM

Tip #2. Configure the Parallel (LPT) Port for ECP Mode

Tip #3. Windows 2000 Drivers Signatures

Tip #4. Windows 2000 Recovery Options

Recovery option #1: Last known good configuration

Recovery option #2: Safe Mode Boot

Recovery option #3: Recovery Console (RC) Boot

Start RC Booting from Windows 2000 CD-ROM

Installing RC

Booting RC

Tip #5. Restarting Windows 2000 installation

On-Line Information and Software Sources

Installing Microsoft Windows Server 2003

Prepare the Installation

High Level Process Flow

Section 1. Create the Drivers Diskettes

Section 2. Perform Windows Server 2003 Installation