HP Tango User Guide
User Guide
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Table of contents
1 Get started .................................................................................................................................................... 1
Use the HP Smart app to print, copy, scan, and troubleshoot .............................................................................. 2
Open the HP printer software (Windows) .............................................................................................................. 3
2 Printer parts ................................................................................................................................................. 4
Printer overview ..................................................................................................................................................... 5
Buttons ................................................................................................................................................................... 7
Edge lighting and status lights .............................................................................................................................. 9
Print reports from control panel ......................................................................................................................... 13
Quiet Mode ........................................................................................................................................................... 14
Auto-O ............................................................................................................................................................... 15
Adjust printer lights and volume ......................................................................................................................... 16
3 Set up tray and load media ........................................................................................................................... 17
Set up the output tray ......................................................................................................................................... 18
Set up the wrap .................................................................................................................................................... 18
Load media .......................................................................................................................................................... 21
Change the default paper size detected by the printer ...................................................................................... 26
Paper basics ......................................................................................................................................................... 27
4 Connect your printer .................................................................................................................................... 28
Connect using the HP Smart app ......................................................................................................................... 29
Connect to a wireless network with a router ...................................................................................................... 30
Connect wirelessly without a router .................................................................................................................... 32
Wireless settings ................................................................................................................................................. 35
Advanced printer management tools (for wireless printers) ............................................................................. 36
Tips for setting up and using a wireless printer .................................................................................................. 38
5 Print ........................................................................................................................................................... 39
Print using the HP Smart app .............................................................................................................................. 40
Print with mobile devices .................................................................................................................................... 41
ENWW iii
Print with Print Anywhere ................................................................................................................................... 42
Print using a computer ........................................................................................................................................ 43
Tips for print success ........................................................................................................................................... 47
6 Manage cartridges ....................................................................................................................................... 49
Check estimated ink levels .................................................................................................................................. 50
Order ink supplies ................................................................................................................................................ 51
HP Instant Ink ....................................................................................................................................................... 52
Replace cartridges ............................................................................................................................................... 53
Use single cartridge mode ................................................................................................................................... 55
Cartridge warranty information .......................................................................................................................... 56
Tips for working with cartridges ......................................................................................................................... 57
7 Copy and scan using HP Smart ....................................................................................................................... 58
Copy and scan from an Android or iOS device ..................................................................................................... 59
Scan from a Windows 10 device .......................................................................................................................... 60
8 Solve a problem ........................................................................................................................................... 61
Get help from the HP Smart app ......................................................................................................................... 62
Get help with HP online troubleshooting ............................................................................................................ 63
Get help in this guide ........................................................................................................................................... 64
HP support ........................................................................................................................................................... 79
9 HP EcoSolutions (HP and the Environment) .................................................................................................... 81
Energy Save Mode ............................................................................................................................................... 82
10 Technical information ................................................................................................................................ 83
Specications ....................................................................................................................................................... 84
Regulatory notices ............................................................................................................................................... 86
Environmental product stewardship program .................................................................................................... 91
Index ............................................................................................................................................................. 97
iv ENWW
1 Get started
●
Use the HP Smart app to print, copy, scan, and troubleshoot
●
Open the HP printer software (Windows)
ENWW 1
Use the HP Smart app to print, copy, scan, and troubleshoot
HP Smart helps you to set up, copy, scan, print, share, and manage your HP printer. You can share documents
and images through email, text messages, and popular cloud and social media services (such as iCloud,
Google Drive, Dropbox, and Facebook). You can also set up new HP printers, as well as monitor and order
supplies.
NOTE: The HP Smart app might not be available in all languages. Some features might not be available with
all printer models.
To install the HP Smart app
▲ The HP Smart app is supported on iOS, Android, and Windows 10 devices. To install the app on your
device, go to 123.hp.com and follow the onscreen instructions to access your device’s app store.
To open the HP Smart app on a Windows 10 computer
▲ After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from
the app list.
Connect to your printer
▲ Make sure that your device is connected to the same network as the printer. Then HP Smart will
automatically detect the printer.
Get more information about the HP Smart app
For basic instructions on how to print, copy, scan, and troubleshoot using HP Smart, see Print using the HP
Smart app, Copy and scan using HP Smart and Get help from the HP Smart app .
For more information about using HP Smart for printing, copying, scanning, accessing printer features, and
troubleshooting issues, go to:
● iOS/Android: www.hp.com/go/hpsmart-help
● Windows 10: www.hp.com/go/hpsmartwin-help
2 Chapter 1 Get started ENWW
Open the HP printer software (Windows)
After installing the HP printer software, double-click the printer icon on the desktop or do one of the following
to open the printer software:
● Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the
icon with the printer name.
● Windows 8.1: Click the down arrow in the lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for
the printer, and then select the icon with the printer name.
NOTE: If you have not installed the HP printer software, visit www.support.hp.com to download and install
the necessary software.
ENWW Open the HP printer software (Windows) 3
2 Printer parts
●
Printer overview
●
Buttons
●
Edge lighting and status lights
●
Print reports from control panel
●
Quiet Mode
●
Auto-O
●
Adjust printer lights and volume
4 Chapter 2 Printer parts ENWW
Printer overview
●
Top and front view
●
Back view
Top and front view
1 Paper-width guide
2 Control panel buttons
3 Lid / Input tray
4 Ink door
5 Cartridge latch
6 Cartridges
ENWW Printer overview 5
Back view
1 Power button
2 Wi-Fi button
3 Power connection
6 Chapter 2 Printer parts ENWW
Buttons
●
Control panel buttons
●
Buttons on the back of the printer
●
Button combinations
Control panel buttons
Feature Description
1
2
3
(Cancel button): When it lights up, press to stop the current operation.
/ (Information button: On / O): Prints out a printer information page on the current status.
● If it is blinking white, press to conrm a connection attempt from other devices.
● If it is amber (possibly blinking), it indicates an HP Instant Ink warning or error. Press the button to print an
information page, check the HP Instant Ink section for diagnostic results, and then follow the instructions
on the page.
NOTE: HP Instant Ink service is not available in all countries. To check availability, visit
hpinstantink.com.
(Resume button): When it lights up, press to resume a job after a disruption (for example, after loading
paper or clearing a paper jam).
For more information, see Printer warning or error status.
Buttons on the back of the printer
(Power button)
(Wi-Fi button)
Press to turn the printer on or o.
● Press to turn on or o the printer wireless capabilities of connecting to a wireless network
with a router or an access point.
● Press and hold for at least three seconds to restore the network settings to default
settings. This will also put the printer back into the Auto Wireless Connect (AWC) setup
mode. The printer must be in the AWC setup mode to connect to the HP Smart app and your
network. For more information, see Connect using the HP Smart app.
ENWW Buttons 7
Button combinations
Function Button combination Instruction
Restore factory defaults.
Enter Wi-Fi Protected Setup
(WPS) Push Button mode.
Enter Wi-Fi Protected Setup
(WPS) PIN mode and print a
page with PIN code.
Turn Wi-Fi Direct on or o.
+
+
+
+ +
With the ink door open, press and hold the Wi-Fi and Power
buttons for at least three seconds.
Press and hold the Wi-Fi and Power buttons for at least three
seconds.
Press and hold the Information button for at least three seconds
to light up all the buttons, and then press and hold the
Information and Resume buttons for at least three seconds.
Press and hold the Information button for at least three seconds
to light up all the buttons, and then press the Information, Cancel,
and Resume buttons at the same time.
8 Chapter 2 Printer parts ENWW
Edge lighting and status lights
●
Status lights overview
●
Edge lighting
Status lights overview
Feature Description
1 Paper input light: When lit, it indicates a paper-related warning or error. For more information, see Printer
2 Ink Door button:
3 Edge lighting: Can glow blue, white, green, or amber to show various printer statuses. For more information,
4 Ink cartridge light: Indicates the corresponding cartridge has an issue. For more information, see Printer
Edge lighting
The printer Edge lighting consists of a large light bar across the front of the printer, with two small bars above
it. These lights communicate printer states with color and movement.
warning or error status.
● Press to open the ink door.
● When lit, it indicates an ink-related warning or error. For more information, see Printer warning or error
status.
see the following section.
warning or error status.
ENWW Edge lighting and status lights 9
Edge lighting - amber
Light behavior Description
Amber glows across the large light bar. There is a warning or printer error. For more information on
The large light bar glows amber, and then transitions to green. The printer is restored to factory defaults and will automatically
One small light bar glows blue. The large light bar ashes amber
quickly three times.
Three quick amber ashes in the center of the large light bar. Currently disabled button is pressed.
amber Edge lighting, causes, and solutions, see Printer warning or
error status.
restart after it is done.
The number of Wi-Fi Direct connections has reached the
maximum of ve devices. To use Wi-Fi Direct from other devices,
you must disconnect currently connected devices.
Edge lighting - blue
Light behavior Description
The large light bar glows light blue in the center. The printer is idle and connected to a wireless network.
Two small light bars glow blue and the lower large light bar pulses
blue from the middle outward, repeating.
Two small light bars and outside edges of the large light bar pulse
blue, repeating.
The printer is in the Auto Wireless Connect (AWC) setup mode,
waiting for the HP Smart app to connect.
The printer is connecting to your wireless network through the
Wi-Fi Protected Setup (WPS) Push Button method. Push the WPS
button on router to connect the printer. For more information, see
Connect your printer to a wireless network using Wi-Fi Protected
Setup (WPS).
10 Chapter 2 Printer parts ENWW
Edge lighting - blue (continued)
Light behavior Description
The large light bar pulses blue, ends with one small light bar
glowing blue.
One small light bar glows blue. The large light bar glows light blue
in the center.
The large light bar pulses blue, ends with a small light bar glowing
amber.
Edge lighting - white
Wi-Fi Direct is turned on by pressing buttons from the control
panel.
TIP: To turn on or o Wi-Fi Direct from the printer control panel,
press and hold until all the buttons light up, and then press
, , and at the same time.
The printer is idle and connected to a network. Device is directly
connected to the printer using Wi-Fi Direct.
Wi-Fi Direct is turned o by pressing buttons from the control
panel.
Light behavior Description
One small light bar glows blue. The large light bar glows white in
the center.
The large light bar glows white in the center. The printer is idle and not connected to a wireless network. No
The large light bar pulses white and moves upward, then down,
and glows white while printing.
The printer is idle and not connected to a wireless network. The
computer or HP Smart app is directly connected to the printer
using Wi-Fi Direct.
device is directly connected to the printer using Wi-Fi Direct.
For how to connect the printer to your wireless network, see
Connect using the HP Smart app.
For how to connect your device to the printer directly using Wi-Fi
Direct, see Connect wirelessly without a router.
The printer is processing and printing a print job.
ENWW Edge lighting and status lights 11
Edge lighting - green
Light behavior Description
Green glows across the large light bar, fades out. The printer is powering on or o. Do not unplug the power cord
Green is pulsing in the center of the large light bar. The printer is updating rmware or is in update mode. One of the
until the printer is turned on or o.
following might occur:
● The printer is downloading an update.
● An update is in progress.
● There is an update error. The printer will restart and try to
update later.
NOTE: The printer must be on during the process of updating.
Do not unplug the power cord before the update is complete.
12 Chapter 2 Printer parts ENWW
Print reports from control panel
NOTE: Before printing reports, press and hold (the Information button) for at least three seconds to
light up all the buttons on the control panel, and then follow the instructions in the table.
Printer report How to print Description
Printer Status Report
Wireless Network Test
Report and Network
Conguration Page
Wireless Quick Start Guide
Wi-Fi Direct Guide
Web Services Reports
Press and at the same time.
Press and at the same time.
Press .
Press and at the same time.
Press .
Printer Status Report provides the current printer
information, cartridge status, or recent events. It can also
help troubleshoot printer problems.
Wireless Network Test Report shows the diagnostics
results for the status of the wireless network, wireless
signal strength, detected networks, and more.
Network Conguration Page shows the network status,
hostname, network name, and more.
Wireless Quick Start Guide provides the step-by-step
instructions to help you set up the wireless connection.
Wi-Fi Direct Guide provides the instructions to help you set
up and use Wi-Fi Direct.
Depending on Web Services status, Web Services Reports
provide dierent instructions to help you turn on Web
Services, set up Web Services, or x connection issues,
and more.
ENWW Print reports from control panel 13
Quiet Mode
Quiet Mode slows down printing to reduce overall noise without aecting print quality. Quiet Mode only works
for printing with Better print quality on plain paper. To reduce printing noise, turn on Quiet Mode. To print at
normal speed, turn Quiet Mode o. Quiet Mode is o by default.
NOTE: In Quiet Mode, if you print on plain paper with the Draft or Best print quality, or if you print photos or
envelopes, the printer works in the same way as when Quiet Mode is o.
To turn Quiet Mode on or o from an Android or iOS device
1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot.
2. Tap Printer Settings.
3. Tap Quiet Mode, and then change the setting.
To turn Quiet Mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click the Quiet Mode tab.
3. Select On or O .
4. Click Save Setting.
To turn Quiet Mode on or o from the embedded web server (EWS)
1. Open the EWS. For more information, see Open the embedded web server.
2. Click the Settings tab.
3. In the Preferences section, select Quiet Mode, and then select On or O.
4. Click Apply.
14 Chapter 2 Printer parts ENWW
Auto-O
This feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the
printer o completely, so you must use the Power button to turn the printer back on. If your printer
supports this energy-saving feature, Auto-O is automatically enabled or disabled depending on printer
capabilities and connection options. Even when Auto-O is disabled, the printer enters Energy Save Mode
after 5 minutes of inactivity to help reduce energy use.
● Auto-O is always enabled if the printer does not have network or fax capability.
● Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer
with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
ENWW Auto-O 15
Adjust printer lights and volume
You can adjust the brightness of the printer lights and the volume of the sound eects according to your
environment and needs.
To adjust printer lights and volume from an Android or iOS device
1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot.
2. Tap Printer Settings.
3. Find and change the settings from preferences.
16 Chapter 2 Printer parts ENWW
3 Set up tray and load media
●
Set up the output tray
●
Set up the wrap
●
Load media
●
Change the default paper size detected by the printer
●
Paper basics
ENWW 17
Set up the output tray
Your printer will come with an output tray or a wrap. Either of these must be set up before printing. See the
following instructions for how to install the output tray.
To install the output tray
1. Position the printer on the output tray, aligning the four corners of the printer bottom to the four little
indentations of the output tray.
2. Pull the tab on the output tray. The rst extension swivels out.
18 Chapter 3 Set up tray and load media ENWW
3. Flip open the second extension of the output tray.
To close the output tray
You may close the output tray if the printer is not in use.
1. Close the second extension of the ouput tray.
2. Push the tab on the output tray until the rst extension swivels in.
ENWW Set up the output tray 19
Set up the wrap
Your printer will come with an output tray or a wrap. Either of these must be set up before printing. See the
following instructions for how to install the printer wrap.
To set up the wrap
1. Open the wrap to reveal the printer and remove the printer.
2. Place the wrap on a at surface, fully-open, and then reposition your printer down onto it. Align the four
corners of the printer bottom to the four small indentations in the wrap.
20 Chapter 3 Set up tray and load media ENWW
Load media
To load paper
1. Open the lid.
2. Slide the paper-width guides to the edges of the input tray.
ENWW Load media 21
3. Insert a stack of full-size or photo paper into the middle of the input tray with the short edge down. For
photo paper, make sure the print side is up, facing out from the printer. Then slide the stack of paper
down until it stops.
4. Slide the paper-width guides to the left and right edges of the full-size or photo paper until they stop at
both edges.
22 Chapter 3 Set up tray and load media ENWW
5. Make sure to pull out the output tray or unfold the wrap, depending on your printer model.
To load envelopes
1. Open the lid.
2. Slide the paper-width guides to the edges of the input tray.
ENWW Load media 23
3. Insert one or more envelopes into the middle of the input tray and slide the stack of envelopes down
until it stops. The side to be printed on should face out from the printer.
4. Slide the paper-width guides to the left and right edges of the stack of envelopes until they stop at both
edges.
24 Chapter 3 Set up tray and load media ENWW
5. Make sure to pull out the output tray or unfold the wrap, depending on your printer model.
ENWW Load media 25
Change the default paper size detected by the printer
The printer can automatically detect whether the input tray has paper loaded and detect whether the loaded
paper is large, small, or medium width. You can change the default large, medium, or small paper size
detected by the printer.
To change the default paper size detected by the printer from an Android or iOS device
1. Open the HP Smart app.
2. Tap Printer Settings.
3. Tap Tray and Paper, and then change the setting.
To change the default paper size detected by the printer from the embedded web server (EWS)
1. Open the embedded web server (EWS). For more information, see Open the embedded web server.
2. Click the Settings tab.
3. In the Preferences section, click Tray and Paper Management, and then select the desired option.
4. Click Apply.
26 Chapter 3 Set up tray and load media ENWW
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