HP Tablet 608 G1 Maintenance and Service Guide

HP Pro Tablet 608 G1

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel and Atom are trademarks of Intel Corporation in the U.S. and other countries. Windows is a trademark of the Microsoft group of companies. SD Logo is a trademark of its proprietor.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Studio Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights

Reserved .

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: August 2015

First Edition: July 2015

Document Part Number: 815234-002

Product notice

This guide describes features that are common to most models. Some features may not be available on your tablet.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the tablet, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the tablet, do not place the

tablet directly on your lap. Do not allow a soft surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The tablet and the AC adapter comply with the user-accessible surface temperature limits dened by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

iii

iv Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identication .................................................................................................................. 4

3 Illustrated parts catalog ................................................................................................................................ 7

Locating the serial number and model number .................................................................................................... 7

Tablet major components ...................................................................................................................................... 8

Miscellaneous parts ............................................................................................................................................... 9

Sequential part number listing ........................................................................................................................... 10

4 Removal and replacement preliminary requirements ..................................................................................... 13

Tools required ...................................................................................................................................................... 13

Service considerations ......................................................................................................................................... 13

Plastic parts ....................................................................................................................................... 13

Cables and connectors ...................................................................................................................... 13

Grounding guidelines ........................................................................................................................................... 14

Electrostatic discharge damage ........................................................................................................ 14

Packaging and transporting guidelines .......................................................................... 15

Workstation guidelines ................................................................................ 15

5 Removal and replacement procedures ........................................................................................................... 17

Tablet component replacement procedures ....................................................................................................... 17

MicroSD card tray ................................................................................................................................................. 17

Nano SIM card tray (select models only) ............................................................................................................. 18

Back cover ............................................................................................................................................................ 18

Disconnecting the battery ................................................................................................................................... 19

WWAN module (select models only) ................................................................................................................... 21

Left speaker ......................................................................................................................................................... 23

Audio board .......................................................................................................................................................... 24

Vibration motor board ......................................................................................................................................... 26

Front-facing webcamera ..................................................................................................................................... 27

Rear-facing webcamera ....................................................................................................................................... 28

System board ....................................................................................................................................................... 30

Right speaker ....................................................................................................................................................... 35

Battery and middle plate ..................................................................................................................................... 36

Outer ring ............................................................................................................................................................. 38

POGO pin connector ............................................................................................................................................. 40

6 Specications .............................................................................................................................................. 42

7 Using Computer Setup (BIOS) ........................................................................................................................ 43

Starting Computer Setup ..................................................................................................................................... 43

Navigating and selecting in Computer Setup ...................................................................................................... 43

Restoring factory settings in Computer Setup .................................................................................................... 44

Updating the BIOS ................................................................................................................................................ 44

Determining the BIOS version ........................................................................................................... 44

Downloading a BIOS update ................................................................................................................................ 45

8 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 47

Downloading HP PC Hardware Diagnostics (UEFI) .............................................................................................. 47

9 Backup and recovery .................................................................................................................................... 48

Creating recovery media and backups ................................................................................................................ 48

Creating recovery media ................................................................................................................... 48

Backing up your information ............................................................................................................. 49

Performing a system recovery ............................................................................................................................ 49

Using the Windows recovery tools .................................................................................................... 49

Changing the boot device order ........................................................................................................ 50

10 Power adapter requirements ...................................................................................................................... 51

Requirements for all countries ............................................................................................................................ 51

Requirements for specic countries and regions ................................................................................................ 51

11 Recycling .................................................................................................................................................. 53

Index ............................................................................................................................................................. 54

1 Product description

Category Description

Product Name HP Pro Tablet 608 G1

Processor

Graphics Integrated Gen8-LP 8 EU up to 640 MHz

Panel 7.86 inch, Quad Extended Graphics Array (QXGA) resolution (2048 x 1536) BV white light emitting

Memory 2 GB LPDDR3 memory, integrated onto system board, 1600 253b package (8 Gb(128

Storage 32 GB eMMC, integrated onto system board

Audio and video Two noise cancellation microphones

Intel® AtomTM x5-Z8500 Quad Core SOC B-1 4c BGA 1.36 GHz 16 EU, 2.16 GHz Burst, Type 4 QHAU (soldered on the system board)

diode (WLED), Ultra-Wide Viewing Angle (UWVA), 70% cg, 450 nits (cd/m2) MIPI

Supports Active Pen and Multitouch

MbX32X2)*2pcs)

4 GB LPDDR3 memory, integrated onto system board, 1600 253b package (16 Gb(128 MbX32X4)*2pcs)

eMMC 4.51 (Memory HW will be 4.51 and 5.0 but SOC can only supports up to 4.51 protocol)

64 GB eMMC, integrated onto system board

128 GB eMMC, integrated onto system board

Your tablet has read/write support for SDXC microSD cards up to 2 TB.

Two speakers with DTS Studio Sound

8.0 MP full-frame high-denition rear-facing webcamera

2.0 MP full-frame high-denition front-facing webcamera

Supports HD audio formats

Supports headset

Sensors Accelerometer + eCompass

Gyroscope

Ambient light sensor

Haptics sensor

Proximity Sensor (WWAN Only)

Wireless networking Integrated WLAN option: Intel 7265.D2WG18V AC 2x2 + Bluetooth® 4 LE PCIe+USB SD 1216 WW

2 WLAN antennas congured with panel on all units

Near eld communication (NFC): NXP NPC100 Integrated NFC module and antennas

WWAN (SIM Module, 4 FF/nano SIM, M.2 3042 S3 module):

●

HP It4211, LTE/EV-D0/HSPA+, QCOM MDM9615 Integrated GPS (North America only)

●

Huawei ME906E, LTE/HSPA+, QCOM MDM9215, integrated GPS: HP lt4112 LTE/HSPA+ Gobi 4G Module (EMEA only)

Category Description

●

Huawei MU736, HSPA+, Intel XMM6260 3G, integrated GPS: HP hs3110 HSPA+ Mobile Broadband Module (worldwide)

Supports No WWAN/No GPS option

External expansion Integrated SDXC microSD card reader expandable up to 2 TB.

Ports

Docking Portable docking

Keyboard/Mouse Support for Magnector connected soft keyboard, USB or Bluetooth connected external keyboard

Power requirements 21 Whr, 1S2P, Lithium-polymer, non-user removable battery

Operating system Preinstalled:

●

Audio: headphone/microphone combo jack

●

MicroSD card reader

●

Nano SIM card slot

●

USB Type-C (charging) port

●

1x 10 Pin Magnetic connector (POGO)

and mouse

15 W + USB Type-C (charging). (100% attached) (Micro USB Adapter) cable and localized cable plug support

●

Windows® 8.1 Pro 64 for Small Tablets

●

Windows 8.1 Pro 64 StF MSNA (only available with equal to or less than 64 GB eMMC Storage, not available with 128 GB eMMC Storage)

●

Windows 8.1 Pro 64 StF EM (only available with equal to or less than 64 GB eMMC Storage, not available with 128 GB eMMC Storage)

●

Windows 8.1 Pro 64 for Small Tablets retail (only available with RS BUs)

●

Windows Embedded 8.1 Industry Pro 64 Retail (only available with RS BUs)

●

Windows 8.1 Core for Higher Education 64 ML (only available for Emerging Markets)

●

Windows 10 Home 64 Chinese Market CPPP (only available for the People’s Republic of China)

●

Windows 10 Home 64 Shape the Future OS AV for Higher Education (only available for Emerging Markets except Asia and the People’s Republic of China)

●

Windows 10 Home 64 Entry Tablet + 2-in-1 Notebook (not available for Asia or the People’s Republic of China)

●

Windows 10 Home 64 Entry Tablet + 2-in-1 Notebook Chinese markets (only available for the People’s Republic of China)

●

Windows 10 Home 64 Entry Tablet + 2-in-1 Notebook Single Language (only available for Emerging Markets)

●

Windows 10 Home 64 Small Tablet + 2-in-1 Notebook (not available for Asia or the People’s Republic of China)

●

Windows 10 Home 64 Small Tablet + 2-in-1 Notebook Chinese market (only available for the People’s Republic of China)

●

Windows 10 Home 64 Small Tablet + 2-in-1 Notebook Single Language (only available for emerging markets)

●

Windows 10 Pro 64 Small Tablet + 2-in-1 Notebook

●

Windows 10 Pro 64 Small Tablet + 2-in-1 Notebook (Retail—select countries)

2 Chapter 1 Product description

Category Description

●

Windows 10 Pro 64 StF MSNA (only available for developed markets)

●

Windows 10 Pro 64 StF MSNA (only available for emerging markets)

Web-only support:

●

Windows 8.1 Enterprise

●

Windows 10 Enterprise

Restore USB–for service only:

USB recovery to align with customer image, to include base operating system, language packs, drivers, and QFE’s.

Serviceability End user replaceable parts:

●

AC adapter

2 External component identication

Component Description

(1) Audio-out (headphone)/Audio-in (microphone)

combo jack

4 Chapter 2 External component identication

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.

Component Description

WARNING! To reduce the risk of personal injury, adjust the

volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.

NOTE: When a device is connected to the jack, the tablet

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audioin (microphone).

(2) NFC (Near Field Communications) area (select

models only)

(3) Front-facing and rear-facing webcams Record video and capture photographs.

(4) Speakers Produce sound.

(5) WWAN antennas (select models only)* Send and receive wireless signals to communicate with wireless

(6) Power button

(7) Volume button Press to increase or decrease sound.

(8) Microphones Receive sound.

(9) Windows button Returns you to the Start screen from an open app or the

Allows you to share data and les with another device that has NFC by simply touching the devices together.

wide area networks (WWANs).

●

When the tablet is o, press the button to turn on the tablet.

●

When the tablet is on, press the button briey to initiate Sleep.

●

When the tablet is in the Sleep state, press the button briey to exit Sleep.

CAUTION: Unsaved information is lost when the tablet shuts

down. Be sure to save your work before shutting down the tablet.

NOTE: Although you can turn o the tablet with the power

button, the recommended procedure is to use the Windows Shut down command.

Windows desktop.

NOTE: Pressing the Windows button again will return you to

the previous screen.

(10) USB Type-C (charging) port Connects any USB device with a Type-C connector.

NOTE: Some USB Type-C ports can charge select models of cell

phones, laptops, tablets, and MP3 players, even when the tablet is o. Some can also connect DisplayPort, VGA, HDMI, and other video devices.

(11) WLAN antennas* Send and receive wireless signals to communicate with wireless

local area networks (WLANs).

(12) MicroSD card reader Reads microSD cards that store, manage, share, or access

information.

NOTE: Your tablet has read/write support for SDXC microSD

cards up to 2 TB.

(13) Nano SIM card slot (select models only) Supports a wireless subscriber identity module (SIM) card.

Component Description

(14) ZIF (Zero Insertion Force) expansion slot Allows you to connect accessories such as a keyboard or power

supply using the POGO pin connector.

*The antennas are not visible from the outside of the tablet. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

6 Chapter 2 External component identication

3 Illustrated parts catalog

Locating the serial number and model number

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

The model number (1) and serial number (2) of your tablet are located on the back cover of the tablet. You may need the information when you travel internationally or when you contact support.

Locating the serial number and model number 7

Tablet major components

Item Component Spare part number

(1) Back cover 823034-001

(2) WWAN module

(3) Speaker kit (includes left and right speakers and cables) 823050-001

(4) Front-facing webcamera (includes cable) 823055-001

(5) Rear-facing webcamera (includes cable) 823056-001

(6) Vibration motor board 823042-001

(7) Audio/USB connector board (spared with the system board)

(8) POGO pin connector and cable 823960-001

(9) Antenna kit, includes all WLAN, WWAN, and Proximity Sensor antennas 823033-001

●

HP It4211, LTE/EV-D0/HSPA+, QCOM MDM9615 Integrated GPS 793116-005

●

Huawei ME906E, LTE/HSPA+, QCOM MDM9215, integrated GPS: HP lt4112 LTE/HSPA+ Gobi 4G Module

●

Huawei MU736, HSPA+, Intel XMM6260 3G, integrated GPS: HP hs3110 HSPA+ Mobile Broadband Module

790198-005

793516-005

8 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(10) System board, includes audio board and thermal pads

(11) Battery and middle plate, 21 Whr, 1S2P, Lithium-polymer, non-user removable

●

Equipped with Windows 10, Intel Atom x5-Z8500 Quad Core 2 GB RAM memory, 32 GB eMMC, NFC (WLAN soldered on)

●

Equipped with Windows 10, Intel Atom x5-Z8500 Quad Core 2 GB RAM memory, 64 GB eMMC, NFC (WLAN soldered on)

●

Equipped with Windows 10, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 64 GB eMMC NFC, WWAN support (WLAN soldered on)

●

Equipped with Windows 10, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 64 GB eMMC NFC, (WLAN soldered on)

●

Equipped with Windows 10, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 128 GB eMMC NFC, WWAN support (WLAN soldered on)

●

Equipped with Windows 8.1, Intel Atom x5-Z8500 Quad Core 2 GB RAM memory, 32 GB eMMC, NFC (WLAN soldered on)

●

Equipped with Windows 8.1, Intel Atom x5-Z8500 Quad Core 2 GB RAM memory, 64 GB eMMC, NFC (WLAN soldered on)

●

Equipped with Windows 8.1, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 64 GB eMMC NFC, WWAN support (WLAN soldered on)

●

Equipped with Windows 8.1, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 64 GB eMMC NFC, (WLAN soldered on)

●

Equipped with Windows 8.1, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 128 GB eMMC NFC, WWAN support (WLAN soldered on)

823051-601

823052-601

823053-601

826801-601

823054-601

823051-401

823052-401

823053-401

826801-401

823054-401

(12) LCD metal outer ring

For models with WWAN capability 823038-001

For models without WWAN capability 823037-001

(13) 7.86 inch QXGA (2048x1536) BV WLED UWVA 70%cg 450nits MIPI Touchscreen display

●

For models with WWAN capability 823040-001

●

For models without WWAN capability 823039-001

panel assembly, includes bezel and touchscreen LCD module

Miscellaneous parts

Component Spare part number

15W + Type C charging Micro USB Adapter (100% attached) 792619-001

Cable kit, includes audio board cables and DMIC cables 823035-001

Metal kit, includes SD and SIM card trays, LCD sheet, battery sheet, audio jack bracket, and POGO pin

bracket

Pen 823045-001

Plastics kit, includes power button and volume button 823046-001

823047-001

823036-001

Miscellaneous parts 9

Component Spare part number

Power cord with adapter

●

For use in Australia 762584-005

●

For use in Europe 762584-004

●

For use in India 762584-006

●

For use in North America 762584-001

●

For use in the United Kingdom 762584-003

Rubber kit, includes microphone rubber, WWAN gasket, camera foils, and plastic 823048-001

Screw kit 823049-001

Tablet

●

For use in Asia, supports SKU# N4L91PA-ABG 833756-001

●

For use in Asia, supports SKU# N4L92PA-ABG 833757-001

●

For use in Asia, supports SKU# N4L93PA-ABG 833758-001

●

For use in North America, supports SKU# N3G36AA-ABA 833759-001

●

For use in North America, supports SKU# N3G41AA-ABA 833760-001

●

For use in North America, supports SKU# N3G38AA-ABA 833761-001

●

For use in North America, supports SKU# N3G33AA-ABA 833762-001

●

For use in North America, supports SKU# N3G40AA-ABA 833763-001

Sequential part number listing

Spare part number Description

762584-001 Power cord with adapter, for use in North America

762584-003 Power cord with adapter, for use in the United Kingdom

762584-004 Power cord with adapter, for use in Europe

762584-005 Power cord with adapter, for use in Australia

762584-006 Power cord with adapter, for use in India

790198-005 WWAN module, Huawei ME906E, LTE/HSPA+, QCOM MDM9215, integrated GPS: HP lt4112 LTE/HSPA+ Gobi

4G Module

792619-001 15W + Type C charging micro USB adapter (100% attached)

793116-005 WWAN module, HP It4211, LTE/EV-D0/HSPA+, QCOM MDM9615 Integrated GPS

793516-005 WWAN module, Huawei MU736, HSPA+, Intel XMM6260 3G, integrated GPS: HP hs3110 HSPA+ Mobile

Broadband Module

823033-001 Antenna kit, includes all WLAN, WWAN, and Proximity Sensor antennas

823034-001 Back cover

823035-001 Cable kit, includes audio board and DMIC cables

10 Chapter 3 Illustrated parts catalog

Spare part number Description

823036-001 Metal kit, includes SD and SIM card trays, LCD sheet, battery sheet, audio jack bracket, and POGO pin

bracket

823037-001 Outer ring for models without WWAN capability

823038-001 Outer ring for models with WWAN capability

823039-001 Battery and middle plate for models without WWAN capability, 21 Whr, 1S2P, Lithium-polymer, non-user

removable

823040-001 Battery and middle plate for models with WWAN capability, 21 Whr, 1S2P, Lithium-polymer, non-user

removable

823042-001 Vibration motor board

823045-001 Pen

823046-001 Plastics kit, includes power button and volume button

823047-001 7.86 inch QXGA (2048x1536) BV WLED UWVA 70%cg 450nits MIPI Touchscreen display panel assembly

823048-001 Rubber kit, includes microphone rubber, WWAN gasket, camera foils, and plastic

823049-001 Screw kit

823050-001 Speaker kit (includes left and right speakers and cables)

823051-401 System board equipped with Windows 8.1, Intel Atom x5-Z8500 Quad Core 2 GB RAM memory, 32 GB

eMMC, NFC (WLAN soldered on), includes thermal pads and audio board

823051-601 System board equipped with Windows 10, Intel Atom x5-Z8500 Quad Core 2 GB RAM memory, 32 GB

eMMC, NFC (WLAN soldered on), includes thermal pads and audio board

823052-401 System board equipped with Windows 8.1, Intel Atom x5-Z8500 Quad Core 2 GB RAM memory, 64 GB

eMMC NFC (WLAN soldered on), includes thermal pads and audio board

823052-601 System board equipped with Windows 10, Intel Atom x5-Z8500 Quad Core 2 GB RAM memory, 64 GB

eMMC NFC (WLAN soldered on), includes thermal pads and audio board

823053-401 System board equipped with Windows 8.1, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 64 GB

eMMC NFC, WWAN support (WLAN soldered on), includes thermal pads and audio board

823053-601 System board equipped with Windows 10, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 64 GB

eMMC NFC, WWAN support (WLAN soldered on), includes thermal pads and audio board

823054-401 System board equipped with Windows 8.1, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 128 GB

eMMC NFC, WWAN support (WLAN soldered on), includes thermal pads and audio board

823054-601 System board equipped with Windows 10, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 128 GB

eMMC NFC, WWAN support (WLAN soldered on), includes thermal pads and audio board

823055-001 Front-facing webcamera (includes cable)

823056-001 Rear-facing webcamera (includes cable)

823960-001 POGO pin connector and cable

826801-401 System board equipped with Windows 8.1, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 64 GB

eMMC NFC (WLAN soldered on), includes thermal pads and audio board

826801-601 System board equipped with Windows 10, Intel Atom x5-Z8500 Quad Core 4 GB RAM memory, 64 GB

eMMC NFC (WLAN soldered on), includes thermal pads and audio board

833756-001 Tablet for use in Asia, supports SKU# N4L91PA-ABG

833757-001 Tablet for use in Asia, supports SKU# N4L92PA-ABG

Sequential part number listing 11

Spare part number Description

833758-001 Tablet for use in Asia, supports SKU# N4L93PA-ABG

833759-001 Tablet for use in North America, supports SKU# N3G36AA-ABA

833760-001 Tablet for use in North America, supports SKU# N3G41AA-ABA

833761-001 Tablet for use in North America, supports SKU# N3G38AA-ABA

833762-001 Tablet for use in North America, supports SKU# N3G33AA-ABA

833763-001 Tablet for use in North America, supports SKU# N3G40AA-ABA

12 Chapter 3 Illustrated parts catalog

4 Removal and replacement preliminary

requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Magnetic screw driver

●

Phillips 00 screw driver

●

Phillips 000 screw driver

●

Plastic pry tool

●

Suction cup

●

Tweezers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the tablet, place the subassembly (and all accompanying

screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care

when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the

reassembly process. Improper cable placement can damage the tablet.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle ex cables with extreme care; these cables tear easily.

Tools required 13

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