The information contained herein is subject
to change without notice.
The only warranties for HP Products and
services are set forth in the express warranty
statement accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Adobe®, Acrobat®, Adobe Photoshop®, and
Adobe® PostScript® 3™ are trademarks of
Adobe Systems Incorporated.
Corel® is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
Energy Star® is a U.S. registered mark of the
United States Environmental Protection
Agency.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
PANTONE® is Pantone, Inc.'s checkstandard trademark for color.
HP Start-Up Kit ..................................................................................................................................... 2
Using this guide .................................................................................................................................... 2
The front panel ..................................................................................................................................... 6
Paper menu procedure ...................................................................................................... 48
Unload a roll ....................................................................................................................................... 49
Unload paper key procedure with paper on the roll ........................................................... 49
Paper menu procedure with paper on the roll .................................................................... 49
Roll out of paper procedure ............................................................................................... 50
Load a single sheet ............................................................................................................................ 50
Paper menu procedure ...................................................................................................... 52
Unload a single sheet ......................................................................................................................... 53
Unload paper key procedure ............................................................................................. 54
Paper menu procedure ...................................................................................................... 54
View information about the paper ....................................................................................................... 54
Paper profiles ..................................................................................................................................... 55
Print on loaded paper ......................................................................................................................... 55
Maintain paper .................................................................................................................................... 55
Change the drying time ...................................................................................................................... 56
Turn the automatic cutter on and off .................................................................................................. 56
Feed and cut the paper ...................................................................................................................... 56
6 Printing
Create a print job ................................................................................................................................ 60
Using the Embedded Web Server to print files .................................................................. 60
Print with shortcuts ............................................................................................................................. 63
Rescale a print ................................................................................................................................... 64
Change the treatment of overlapping lines ......................................................................................... 65
Preview a print .................................................................................................................................... 65
ivENWW
Print a draft ......................................................................................................................................... 66
Perform black point compensation .................................................................... 81
8 Practical printing examples
Print a draft for revision with the correct scale ................................................................................... 86
Using Adobe Acrobat ......................................................................................................... 86
Print a project ..................................................................................................................................... 88
Using Autodesk Design Review ......................................................................................... 88
Using Windows Explorer to print Autodesk Design Review files ....................................... 89
Using AutoCAD .................................................................................................................. 90
Using the Embedded Web Server to submit files .............................................................. 95
Using printer emulation ...................................................................................................... 95
Using clip contents by margins .......................................................................................... 96
Print a presentation ............................................................................................................................ 96
Using AutoCAD .................................................................................................................. 96
Using Adobe Photoshop .................................................................................................. 100
Print and scale from Microsoft Office ............................................................................................... 103
Using PowerPoint ............................................................................................................ 104
Using Project ................................................................................................................... 105
ENWWv
Using Excel ...................................................................................................................... 107
Index ................................................................................................................................................................. 205
ENWWix
xENWW
1Introduction
Safety precautions
●
HP Start-Up Kit
●
Using this guide
●
The printer's main features
●
The printer's main components
●
The front panel
●
Printer software
●
The printer's internal prints
●
Introduction
ENWW1
Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical
●
outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire,
●
and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
●
for service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power
●
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord
with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so may cause fire, electric shock, or other serious hazards.
Power OFF the printer and unplug the power cable from the power outlet in any of the following
●
cases:
When placing your hands inside the printer
●
If there is smoke or an unusual smell coming from the printer
●
Contact HP Support on page 196.
If the printer is making an unusual noise not heard during normal operation
●
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
●
parts of the printer
During an electrical (thunder/lightning) storm
●
During a power failure.
●
HP Start-Up Kit
The HP Start-Up Kit is the CD or DVD that comes with your printer; it contains the printer's software and
documentation, including introductory multimedia tutorials to help you to get a good first print.
NOTE: The HP Start-Up Kit is provided on CD in Japan, and on DVD elsewhere in the world.
The rest of this guide will refer to the DVD version only.
Using this guide
Using your printer (on DVD) and the Quick Reference Guide (on paper) are organized into the following
chapters. The most complete source of information is Using your printer.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
2Chapter 1 IntroductionENWW
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 11
●
Setting up the printer on page 21
●
Personalizing the printer on page 27
●
Paper handling on page 35
●
Printing on page 59
●
Color management on page 73
●
Practical printing examples on page 85
●
Job queue management on page 109
●
Retrieving printer usage information on page 115
●
Handling ink cartridges and printheads on page 119
●
Maintaining the printer on page 131
●
Troubleshooting
Introduction
These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting paper issues on page 147
●
Troubleshooting print-quality issues on page 159
●
Troubleshooting ink cartridge and printhead issues on page 177
●
Troubleshooting general printer issues on page 185
●
Front-panel error messages on page 191
●
Accessories, support, and specifications
These chapters, Accessories on page 141, HP Customer Care on page 193, and Printer
specifications on page 199, contain reference information, including customer care, the printer
specifications, and part numbers for paper types, ink supplies, and accessories.
Glossary
The Glossary on page 203 contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent
the printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious
personal injury or death.
ENWWUsing this guide3
Introduction
The printer's main features
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor
personal injury or damage to the product.
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 24 inches
(61 cm) or 44 inches (1.12 m) wide depending on your printer's width. Some major features of the printer
are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the Best
●
print-quality option, the Maximum Detail option, and photo paper
HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS), see
●
Care (Windows) or HP Printer Utility (Mac OS) on page 29, provide an easy-to-use interface
including:
Job management, see
●
Calibration of printer
●
Access to the online HP Knowledge Center
●
Accurate and consistent color reproduction with automatic color calibration
●
Economode for printing economically
●
Six-ink system
●
Color emulations, see
●
High productivity features such as job previewing and nesting using HP Easy Printer Care
●
(Windows) or HP Printer Utility (Mac OS) or the printer's Embedded Web Server
Ink and paper usage information available from the Web from the Embedded Web Server, see
●
Access the Embedded Web Server on page 30
Paper flexibility and automatic easy load, see
●
profiles accessible from the front panel, HP Easy Printer Care (Windows), and HP Printer Utility
(Mac OS)
Job queue management on page 109
Printer emulation on page 76
Paper handling on page 35, with information and
Access HP Easy Printer
The printer's main components
The following front and rear views of the printer illustrate the main components.
4Chapter 1 IntroductionENWW
Front view
Introduction
1.Ink cartridge
2.Ink cartridge slots
3.Blue lever
4.Window
5.Front panel
6.Printhead carriage
7.Printhead
8.Output tray
9.Paper alignment lines
10. Basket
ENWWThe printer's main components5
Introduction
Rear view
1.Spindle
2.Spindle holders
3.Quick Reference Guide holder
4.Sockets for communication cables and optional accessories
5.Hard power switch
6.Power cord plug in
7.Paper feeder
The front panel
Your printer's front panel is located on the front of the printer, in the center. It has the following important
functions:
Assists you in troubleshooting issues
●
Is used to perform certain procedures, such as cutting and unloading paper
●
Displays helpful animations to guide you through procedures
●
Displays up-to-date information about the status of the printer such as, the ink cartridges, the
●
printheads, the paper, and the print jobs
Displays warning and error messages, when appropriate, along with audio alerts to call attention
●
to a warning or message
Can be used to change the values of printer settings and thus change the operation of the printer.
●
However, settings in the front panel are overridden by settings in the printer drivers, see
the software on page 11
6Chapter 1 IntroductionENWW
Installing
The front panel has the following components:
1.Direct access keys:
●
First key
●
Second key
●
Third key
on page 53
●
Fourth key
2.Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
3.OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
: View ink levels, see Check the ink cartridges status on page 120
: View loaded paper, see View information about the paper on page 54
: Unload paper, see Unload a roll on page 49 and Unload a single sheet
: Form feed and cut, see Feed and cut the paper on page 56
Introduction
4.Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5.Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
6.Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
7.Cancel key - To abort a procedure or interaction.
8.Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the
power key light is off the printer is off. If the power key light is blinking green, the printer is starting
up. If the power key light is green on, the printer is on. If the power key light is amber on, the printer
is in standby. If the power key light is blinking amber, the printer needs attention.
9.LED light - Indicates the printer's status. If the LED light is solid green, the printer is ready. If it is
flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing amber,
the printer needs attention.
10. Front-panel display - Displays errors, warnings, and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
ENWWThe front panel7
Introduction
Printer software
Information about specific uses of the front panel can be found throughout this guide.
The following software is provided with your printer:
The RTL and HP-GL/2 driver for Windows
●
PostScript driver, for HP Designjet T1100ps only
●
The PCL3 raster driver for T1100
●
The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see
●
Care (Windows) or HP Printer Utility (Mac OS) on page 29, allows you to:
Manage the job queue, see
●
Manage the printer including color with the HP Color Center
●
Access the HP Knowledge Center
●
View the status of the ink cartridges, the printheads, and the paper
●
View job accounting information, see
●
Update the printer's firmware, see
●
Change various printer settings (in the Settings tab)
●
Perform calibrations and troubleshooting
●
The Embedded Web Server, runs in the printer and enables you to use a Web browser on any
●
computer to check ink levels and printer status, see
on page 30.
Autodesk Design Review
●
Job queue management on page 109
The printer's internal prints
Access HP Easy Printer
Retrieving printer usage information on page 115
Update the firmware on page 138
Access the Embedded Web Server
The internal prints give various kinds of information about your printer. They can be requested from the
front panel without using a computer.
CAUTION: Before requesting any internal print, make sure that paper is loaded (roll or sheet),
and that the front panel displays the Ready message. The loaded paper should be at least A3
landscape (16.53 in or 42 cm wide); otherwise the print may be clipped.
To print any internal print, press the Menu key to return to the main menu, select the Internal Prints
menu icon
Demo prints: show some of the capabilities of the printer
●
●
●
●
●
8Chapter 1 IntroductionENWW
, then select the internal print you want. The following internal prints are available.
Print black and white photo
Print color photo
Print color design demo
Print GIS map
NOTE: Demo prints are printed the same size as the loaded paper .
Menu map: shows details of all the front-panel display menus
●
Configuration: shows all the current front-panel display settings
●
Usage report: shows estimates of the total number of prints, number of prints by paper type, number
●
of prints by print-quality option, and total amount of ink used per color (the accuracy of these
estimates is not guaranteed)
HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette
●
Service information: provides information needed by service engineers
●
PostScript font list: shows PostScript fonts available, for HP Designjet T1100ps only
●
Introduction
ENWWThe printer's internal prints9
Introduction
10Chapter 1 IntroductionENWW
2Installing the software
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer software (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
●
Installing the software
ENWW11
Choose which connection method to use
The following methods can be used to connect your printer.
Connection typeSpeedCable lengthOther factors
Installing the software
Connect to a network (Windows)
Gigabit EthernetVery fast; varies
Jetdirect print server
(optional accessory)
USB 2.0Very fastShort (5 m = 16 ft)A certified USB 2.0 cable is necessary for
according to network
traffic
Moderate; varies
according to network
traffic
Long (100 m=328 ft.)Requires extra equipment (switches).
Long (100 m = 328 ft)Requires extra equipment (switches)
Provides additional features
See
http://www.hp.com/go/jetdirect/ for
more details
reliable communication.
NOTE: The speed of any network connection depends on all components used in the network,
which can include network interface cards, hubs, routers, switches, and cables. If any one of
these components cannot operate at high speed, you will have a low-speed connection. The
speed of your network connection can also be affected by the total amount of traffic from other
devices on the network.
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer:
1.Make a note of the IP address from the status screen on the printer's front panel (192.168.1.1 in
this example):
2.Insert the HP Start-Up Kit DVD into your computer. If the DVD does not start automatically, run the
START.EXE program in the root folder of the DVD.
12Chapter 2 Installing the softwareENWW
3.Click Install. The printer drivers, HP Easy Printer Care, and HP Color Center are installed.
4.Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select Wired Networking.
●
The configuration program looks for printers connected to your network. When the search is
●
complete, a list of printers appears. Identify your printer by its IP address and select it from
the list.
The configuration program analyzes the network and the printer. The program detects the
●
network settings and suggests the settings to use when configuring the printer. It is not
normally necessary to change any of these settings, but you can do so if you wish.
If your computer fails to find any printers on the network, the Printer Not Found window is displayed,
which helps you to try to find your printer. If you have a firewall in operation; you may have to disable it
temporarily in order to find the printer. You also have the options of searching for the printer by its URL,
IP address, or MAC address.
Connect directly to a computer (Windows)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket (supported under Windows 2000, XP, and 2003 Server).
TIP: A USB connection may be faster than a network connection, but the cable is limited in
length and it is more difficult to share the printer.
1.Do not connect the computer to the printer yet. You must first install the printer driver software
on the computer, as follows.
2.Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
3.Click Install. The printer drivers, HP Easy Printer Care, and HP Color Center are installed.
4.Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select Connected directly to this computer.
●
If you would like to share the printer with other people connected to your network, press
●
the Printer Properties button in the Ready to Install window, then select the Sharing tab
and enter the name under which the printer will be shared.
When prompted to do so, connect your computer to the printer with a certified USB cable.
●
Ensure that the printer is turned on.
Installing the software
NOTE: You may complete the installation without connecting your printer if you
prefer. To do so, check the box marked I want to connect my printer after completing
the setup wizard.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only
cables certified by the USB Implementor's Forum (
with this printer.
ENWWConnect directly to a computer (Windows)13
http://www.usb.org/) should be used
Printer sharing considerations
Installing the software
Uninstall the printer software (Windows)
Connect to a network (Mac OS)
HP Easy Printer Care must be installed on a computer before it can be used from that computer.
●
Any other users sharing your directly connected printer will be able to send print jobs, but will not
●
be able to receive information from the printer—which affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
Any other users sharing your directly connected printer will be unable to use the printer's own print
●
preview facility, although the application's print preview will still be available. See
on page 65.
TIP: The best way to share the printer over a network is to connect the printer not to any
computer, but to the network. See
1.Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
2.Select Install, and follow the instructions on your screen to uninstall the printer software.
Connect to a network (Windows) on page 12.
Preview a print
You can connect your printer to a network under Mac OS X by using the following methods:
Bonjour/Rendezvous
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer.
Bonjour/Rendezvous connection
1.
Go to your printer's front panel and select the Connectivity menu icon
Ethernet > View configuration. Note the mDNS service name of your printer.
, then Gigabit
2.Insert the HP Start-Up Kit DVD into your DVD drive.
14Chapter 2 Installing the softwareENWW
3.Open the DVD icon on your desktop.
4.Open the Install icon for your printer (HP Designjet T1100ps or T1100).
Installing the software
5.Open the Mac OS X HP Designjet Installer icon.
6.Follow the instructions on your screen. You are recommended to use the Easy Install option.
7.The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
8.When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
9.When you reach the Select Printer screen, look for your printer's mDNS service name (which you
noted in step 1) in the Printer Name column.
ENWWConnect to a network (Mac OS)15
Installing the software
TCP/IP connection
If you find the right printer name, scroll sideways if necessary to see the Connection Type
●
column, and check that it shows Bonjour/Rendezvous. Then highlight that line. Otherwise,
continue searching further down the list.
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check the
●
box My printer is not in the list.
Click Continue.
10. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
11. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
1.Go to your printer's front panel and press the Menu key until you see the status screen.
Note the URL of your printer (http://XXXX11 in this example).
2.Insert the HP Start-Up Kit DVD into your DVD drive.
16Chapter 2 Installing the softwareENWW
3.Open the DVD icon on your desktop.
4.Open the Install icon for your printer (HP Designjet T1100ps or T1100).
Installing the software
5.Open the Mac OS X HP Designjet Installer icon.
6.Follow the instructions on your screen. You are recommended to use the Easy Install option.
7.The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
8.When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
9.When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1)
in the Printer Name column.
If you find the right printer name, scroll sideways if necessary to see the Connection Type
●
column, and check that it shows IP Printing. Then highlight that line. Otherwise, continue
searching further down the list.
If you cannot find your printer name with an IP Printing connection type, check the box My
●
printer is not in the list.
Click Continue.
10. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
11. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
ENWWConnect to a network (Mac OS)17
Connect directly to a computer (Mac OS)
Installing the software
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket.
1.Make sure the printer is either turned off, or disconnected from the computer.
2.Insert the HP Start-Up Kit DVD into your DVD drive.
3.Open the DVD icon on your desktop.
4.Open the Install icon for your printer (HP Designjet T1100ps or T1100).
5.Open the Mac OS X HP Designjet Installer icon.
6.Follow the instructions on your screen. You are recommended to use the Easy Install option.
7.The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
8.When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer.
9.Make sure that the printer is turned on and connected to the computer with a certified USB cable.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
printer.
10. In the HP Printer Setup Assistant, click Continue.
11. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
18Chapter 2 Installing the softwareENWW
http://www.usb.org/) should be used with this
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