HP Compaq t1000, Compaq t1010, T1000, T1010 User Manual

T1000/T1010 Series Windows®-based Terminal

Users Guide

Software Version 3.5

T1000/T1010 Series Windows®-based Terminal
Users Guide

Written and published by:
Compaq Computer Corporation, February 2001

®

Created using FrameMaker

Multiprotocol Windows

, Acrobat®, and Magellan™

®

-based Terminal Reference Guide

Created using FrameMaker

The on-line book is provided in both PDF and HTML versions, presented on both
CD-ROM and a website.

®

, Acrobat®, and Magellan™

T1000/T1010 Series

®

Windows

-based Terminal

Users Guide

Software Version 3.5

February 2001

Copyright Notice

The information in this document is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR

TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN;
NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This document contains information protected by copyright. No part of this
document may be photocopied or reproduced in any form without prior written
consent from Compaq Computer Corporation.

© 2000 Compaq Computer Corporation. All rights reserved. Created in the United
States.

ii

Trademarks

COMPAQ and the Compaq Logo are registered in the U.S. Patent and Trademark
office.

ICA is a registered trademark and MetaFrame is a trademark of Citrix Systems Inc.
Microsoft, Windows, Windows CE, Windows NT, and Windows Terminal Server are

registered trademarks of Microsoft Corporation.
Product names mentioned herein may be trademarks and/or registered trademarks

of their respective companies.
The Energy Star emblem does not represent endorsement of any product or

service.
Specifications subject to change without notice.

Patents

The product(s) described herein is(are) covered by U.S. Patent No. 5,918,039 and
other patents pending.

Restricted Rights Legend

Use, duplication, or disclosure by the Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer
Software clause at DFARS 252.227-7013

EULA for Microsoft® Windows® CE Operating System for
Windows-based Terminal Devices

IMPORTANT—READ CAREFULLY

This End User License Agreement (EULA) is a legal agreement between you
(either an individual or a single entity) and the manufacturer
(MANUFACTURER) of the special purpose computing device (SYSTEM) you
acquired which includes certain Microsoft software product(s) installed on
the SYSTEM and/or included in the SYSTEM package (SOFTWARE). The
SOFTWARE includes computer software, the associated media, any printed
materials, and any online or electronic documentation. By installing, copying
or otherwise using the SOFTWARE, you agree to be bound by the terms of
this EULA. If you do not agree to the terms of this EULA, MANUFACTURER
and Microsoft Licensing, Inc. (MS) are unwilling to license the SOFTWARE to
you. In such event, you may not use or copy the SOFTWARE, and you should
promptly contact MANUFACTURER for instructions on return of the unused
product(s) for a refund.

iv

Software License

The SOFTWAREis protected by copyright laws and international copyright treaties,
as well as other intellectual property laws and treaties. The SOFTWARE is
licensed, not sold.

1. Grant of License

SOFTWARE includes software already installed on the SYSTEM (SYSTEM
SOFTWARE) and, if included in the SYSTEM package, software contained on the
CD-ROM disk and/or floppy disk(s) labeled “Desktop Software for Microsoft
Windows CE” (DESKTOP SOFTWARE). This EULA grants you the following rights
to the SOFTWARE:

• SYSTEM SOFTWARE
You may use the SYSTEM SOFTWARE only as installed in the SYSTEM.

• DESKTOP SOFTWARE
DESKTOP SOFTWARE might not be included with your SYSTEM. If DESKTOP

SOFTWARE is included with your SYSTEM, you may install and use the
component(s) of the DESKTOP SOFTWARE in accordance with the terms of
the end user license agreement provided with such component(s). In the
absence of a separate end user license agreement for particular component(s)
of the DESKTOP SOFTWARE, you may install and use only one (1) copy of
such component(s) on a single computer with which you use the SYSTEM.

v

• Use of Windows CE Operating System for Windows-based Terminal

Devices with Microsoft Windows NT Server, Terminal Server E dition

If the SOFTWARE is Windows CE operating system for Windows-based
Terminal devices, the following special provisions apply. In order to use the
SYSTEM in connection with Windows NT Server, Terminal Server Edition, you
must possess (1) a Client Access License for Windows NT Server, Terminal
Server Edition and (2) an end user license for Windows NT Workstation or an
end user license agreement for Windows NT Workstation for Windows-based
Terminal Devices (please refer to the end user license agreement for Windows
NT Server, Terminal Server Edition for additional information).
MANUFACTURER may have included a Certificate of Authenticity for Windows
NT Workstation for Windows-based Terminal Devices with the SYSTEM. In that
case, this EULA constitutes an end user license for the version of Windows NT
Workstation for Windows-based Terminal Devices indicated on such Certificate
of Authenticity.

• Back-up Copy
If MANUFACTURER has not included a back-up copy of the SYSTEM

SOFTWARE with the SYSTEM, you may make a single back-up copy of the
SYSTEM SOFTWARE. You may use the back-up copy solely for archival
purposes.

2. Description of Other Rights and Limitations

• Speech/Handwriting Recognition
If the SYSTEM SOFTWARE includes speech and/or handwriting recognition

component(s), you should understand that speech and handwriting recognition
are inherently statistical processes; that recognition errors are inherent in the
processes; that it is your responsibility to provide for handling s uch errors and to
monitor the recognition processes and correct any errors. Neither
MANUFACTURER nor its suppliers shall be liable for any damages arising out
of errors in the speech and handwriting recognition processes.

• Limitations on Reverse Engineering, Decompilation and Disassembly
You may not reverse engineer, decompile, or disassemble the SYSTEM

SOFTWARE, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation.

• Single SYSTEM
The SYSTEM SOFTWARE is licensed with the SYSTEM as a single integrated

product. The SYSTEM SOFTWARE installed in Read Only Memory (ROM) of
the SYSTEM may only be used as part of the SYSTEM.

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• Single EULA
The package for the SYSTEM SOFTWARE may contain multiple versions of

this EULA, such as multiple translations and/or multiple media versions (e.g., in
the user documentation and in the software). Even if you receive multiple
versions of the EULA, you are licensed to use only one (1) copy of the SYSTEM
SOFTWARE.

• Rental
You may not rent or lease the SOFTWARE.

• Software Transfer
You may permanently transfer all of your rights under this EULA only as part of a

sale or transfer of the SYSTEM, provided you retain no copies, you transfer all
of the SOFTWARE (including all component parts, the media, any upgrades or
backup copies, this EULA and, if applicable, the Certificate(s) of Authenticity),
and the recipient agrees to the terms of this EULA. If the SOFTWARE is an
upgrade, any transfer must include all prior versions of the SOFTWARE.

• Termination
Without prejudice to any other rights, MANUFACTURER or MS may terminate

this EULA if you fail to comply with the terms and conditions of this EULA. In
such event, you must destroy all copies of the SOFTWARE and all of its
component parts.

3. Upgrades

If the SYSTEM SOFTWARE and this EULA are provided separate from the
SYSTEM by MANUFACTURER and the SYSTEM SOFTWARE is on a ROM chip,
CD ROM disk(s) or floppy disk(s), and labeled “For ROM Upgrade Purposes Only”
(“ROM Upgrade”), you may install one copy of the ROM Upgrade onto the
SYSTEM as a replacement copy for the SYSTEM SOFTWARE originally installed
on the SYSTEM and use it in accordance with Section 1 of this EULA.

4. Copyright

All title and copyrights in and to the SOFTWARE (including but not limited to any
images, photographs, animations, video, audio, music, text and “applets,”
incorporated into the SOFTWARE), the accompanying printed materials, and any
copies of the SOFTWARE, are owned by MS or its suppliers (including Microsoft
Corporation). You may not copy the printed materials accompanying the
SOFTWARE. All rights not specifically granted under this EULA are reserved by
MS and its suppliers (including Microsoft Corporation).

vii

5. Product Support

Product support for the SOFTWARE is not provided by MS, its parent corporation,
Microsoft Corporation, or their affiliates or subsidiaries. For product support, please
refer to MANUFACTURER’s support number provided in the documentation for the
SYSTEM. Should you have any questions concerning this EULA, or if you desire to
contact MANUFACTURER for any other reason, please refer to the address
provided in the documentation for the SYSTEM.

6. Export Restrictions

You agree that you will not export or re-export the SOFTWARE to any country,
person, or entity subject to U.S. export restrictions. You specifically agree not to
export or re-export the SOFTWARE: (i) to any country to which the U.S. has
embargoed or restricted the export of goods or services, which as of March 1998
include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea,
Sudan and Syria, or to any national of any such country, wherever located, who
intends to transmit or transport the products back to such country; (ii) to any person
or entity who you know or have reason to know will utilize the SOFTWARE or
portion thereof in the design, development or production of nuclear, chemical or
biological weapons; or (iii) to any person or entity who has been prohibited from
participating in U.S. export transactions by any federal agency of the U.S.
government.

If the SOFTWARE is labeled “North America Only Version” above, on the Product
Identification Card, or on the SOFTWARE packaging or other written materials,
then the following applies: The SOFTWARE is intended for distribution only in the
United States, its territories and possessions (including Puerto Rico, Guam, and
U.S. Virgin Islands) and Canada. Export of the SOFTWARE from the United States
is regulated under “EI controls” of the Export Administration Regulations (EAR, 15
CFR 730-744) of the U.S. Commerce Department, Bureau of Export Administration
(BXA). A license is required to export the SOFTWARE outside the United States or
Canada. You agree that you will not directly or indirectly, export or re-export the
SOFTWARE (or portions thereof) to any country, other than Canada, or to any
person or entity subject to U.S. export restrictions without first obtaining a
Commerce Department export license. You warrant and represent that neither the
BXA nor any other U.S. federal agency has suspended, revoked or denied your
export privileges.

7. Note on Java Support

The SYSTEM SOFTWARE may contain support for programs written in Java. Java
technology is not fault tolerant and is not designed, manufactured, or intended for
use or resale as on-line control equipment in hazardous environments requiring
fail-safe performance, such as in the operation of nuclear facilities, aircraft
navigation or communication systems, air traffic control, direct life support
machines, or weapons systems, in which the failure of Java technology could lead
directly to death, personal injury, or severe physical or environmental damage.

8. Limited Warranty

• Limited Warranty
MANUFACTURER warrants that the SOFTWARE will perform substantially in

accordance with the accompanying written materials for a period of ninety (90)
days from the date of receipt. Any implied warranties on the SOFTWARE are
limited to ninety (90) days. Some states/jurisdictions do not allow limitations on
duration of an implied warranty, so the above limitation may not apply to you.

• Customer Remedies
MANUFACTURER’S and its suppliers’ entire liability and your exclusive remedy

shall be, at MANUFACTURER’S option, either (a) return of the price paid, or (b)
repair or replacement of the SOFTWARE that does not meet the above Limited
Warranty and which is returned to MANUFACTURER with a copy of your
receipt. This Limited Warranty is void if failure of the SOFTWARE has resulted
from accident, abuse, or misapplication. Any replacement SOFTWARE will be
warranted for the remainder of the original warranty period or thirty (30) days,
whichever is longer.

viii

• No Other Warranties
EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY

SECTION ABOVE, THE SOFTWARE IS PROVIDED TO THE END USER “AS
IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF NON­INFRINGEMENT, MERCHANTABILITY, AND/OR FITNESS FOR A
PARTICULAR PURPOSE. THE ENTIRE RISK OF THE QUALITY AND
PERFORMANCE OF THE SOFTWARE IS WITH YOU.

• No Liability for Consequential Damages
MANUFACTURER OR MANUFACTURER’S SUPPLIERS, INCLUDING MS

AND ITS SUPPLIERS, SHALL NOT BE HELD TO ANY LIABILITY FOR ANY
DAMAGES SUFFERED OR INCURRED BY THE END USER (INCLUDING,
BUT NOT LIMITED TO, GENERAL, SPECIAL, CONSEQUENTIAL OR
INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION AND THE LIKE), ARISING FROM OR IN CONNECTION WITH
THE DELIVERY, USE OR PERFORMANCE OF THE SOFTWARE.

If you acquired this EULA in the United States, this EULA is governed by the laws
of the State of Washington.

If you acquired this EULA in Canada, this EULA is governed by the laws of the
Province of Ontario, Canada. Each of the parties hereto irrevocably attorns to the
jurisdiction of the courts of the Province of Ontario and further agrees to commence
any litigation which may arise hereunder in the courts located in the Judicial District
of York, Province of Ontario.

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If this EULA was acquired outside the United States, then local law may apply.
Should you have any questions concerning this EULA, please contact the

MANUFACTURER of your SYSTEM.

U.S. GOVERNMENT RESTRICTED RIGHTS

The SOFTWARE and documentation are provided with RESTRICTED RIGHTS.
Use, duplication, or disclosure by the Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer
Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the
Commercial Computer Software—Restricted Rights at 48 CFR 52.227- 19, as
applicable. MANUFACTURER is Microsoft Corporation/One Microsoft Way/
Redmond, WA 98052-6399.

FCC Statement

This equipment has been tested and found to comply with the limits for either Class
A or Class B digital devices (refer to “Terminal Requirements Compliance”),
pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

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• Consult the dealer or an experienced radio/TV technician for help.

Caution

Changes or modifications not covered in this manual
must be approved in writing by the manufacturer’s
Regulatory Engineering department. Changes or
modifications made without written approval may void
the user’s authority to operate the equipment.

Caution

Changes or modifications not covered in this manual
must be approved in writing by the manufacturer’s
Regulatory Engineering department. Changes or
modifications made without written approval may void
the user’s authority to operate the equipment.

Terminal Requirements Compliance

FCC Compliance

Models T1000 and T1010 terminals meet Class B requirements.
The Low-Profile, Mid-Level MWBT and the High-Performance MWBT meet Class B

requirements.

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The Medium-Performance IWBT meets Class B requirements.

IEC/EN Compliance

Models T1000 and T1010 terminals meet Class B requirements.
The Low-Profile, Mid-Level MWBT and the High-Performance MWBT meet Class B

requirements.
The Medium-Performance IWBT meets Class B requirements.

Canadian DOC Notices

Refer to the previous section, “Terminal Requirements Compliance,” to find out to
which terminal model each of the statements below refers.

Class A

This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Réglement sur le brouillage radioélectrique édicté par le Ministère des
Communications du Canada.

Class B

This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe B prescrites dans le
Réglement sur le brouillage radioélectrique édicté par le Ministère des
Communications du Canada.

IEC/EN Notice

This product conforms to the requirements of IEC950 and EN60950.
This product conforms to requirements of EN55022 for Class A equipment or

EN55022 for Class B equipment (refer to “Terminal Requirements Compliance”).

T1000/T1010 Windows-based Terminals

High-Performance MWBT and Medium-Performance IWBT

For use with External Power Supply DVE Model DSA-0301-05 or Potrans Model
UP01811050A or certified equivalent model supplied by the manufacturer, r ated
minimum 5V/4A.

Noise Suppressor

A noise suppressor (ferrite bead) must be installed on the network cable of your
terminal. This installation is necessary to maintain compliance with U.S. FCC B
limits and European CISPR B EN55022 Class B limits. The noise suppressor is
supplied by the manufacturer and is packed in your terminal’s shipping carton.

Cable Notice

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The use of shielded I/O cables is required when connecting this equipment to any
and all optional peripheral or host devices. Failure to do so may cause interference
and violate FCC and international regulations for electromagnetic interference.

License Agreement

YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND
CONDITIONS BEFORE USING THIS SOFTWARE (TOGETHER WITH ANY
SUPPLIED DOCUMENTATION, HEREAFTER "SOFTWARE"), WHICH IS OWNED
BY THE MANUFACTURER OR ITS LICENSORS. USING THIS SOFTWARE
INDICATES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND
CONDITIONS. THE MANUFACTURER’S LICENSORS ARE INTENDED
THIRD-PARTY BENEFICIARIES UNDER THIS AGREEMENT.

Grant

You may use the Software in or in conjunction with Your manufacturer-produced
hardware (Terminal). You have the right to use this Software by loading it onto a
computer containing the capability of transferring the Software (in whole or in part)
to the manufacturer-produced hardware. You may use the Software in this fashion
as many times as necessary, so long as such use is always in conjunction with the
manufacturer-produced Terminal. You may transfer ownership of the Terminal and
equipment, including the right to use the Software to another party so long as that
party agrees to accept these terms and conditions.

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YOU MAY NOT USE, COPY, MODIFY, TRANSLATE OR TRANSFER THE
SOFTWARE,ORMODIFICATIONTHEREOF,INWHOLEORINPART,EXCEPT
AS EXPRESSLY PROVIDED FOR IN THIS LICENSE. YOU MAY NOT
DECOMPILE, REVERSE ENGINEER OR OTHERWISE DECODE OR ALTER
THE SOFTWARE.

Disclaimer of Warranty

This Software is provided, "AS IS", and is delivered with no warranties, either
express or implied.

MANUFACTURER MAKES AND YOU RECEIVE NO WARRANTIES ON THE
FIRMWARE, EXPRESS, IMPLIED, OR STATUTORY, OR IN ANY OTHER
PROVISION OF THIS AGREEMENT OR COMMUNICATION WITH YOU, AND
MANUFACTURER DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR ANY
PARTICULAR PURPOSE. MANUFACTURER DOES NOT WARRANT THAT THE
FUNCTIONS CONTAINED IN THE PRODUCT WILL MEET YOUR
REQUIREMENTS OR THAT THE OPERATION WILL BE UNINTERRUPTED OR
ERROR FREE.

xv

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Limit of Liability

UNDER NO CIRCUMSTANCES SHALL MANUFACTURER BE LIABLE FOR
LOSS OF DATA, COST OF COVER, OR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORYOF
LIABILITY. THESE LIMITATIONS SHALL APPLY EVEN IF MANUFACTURER OR
ITS RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL
PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.

YOU AGREE THAT THESE ARE THE ONLY APPLICABLE TERMS OF
AGREEMENT BETWEEN US COVERING SOFTWARE AND THAT THEY
SUPERSEDE ANY OTHER COMMUNICATIONS (ORAL OR WRITTEN)
BETWEEN US RELATING TO THE SOFTWARE.

Export Restrictions

You agree You will not export or transmit the Software to any country to which
export is restricted by applicable US law or regulation without the written approval
of the appropriate US Government organization.

U.S. Government Restricted Rights

TheSoftwareisprovidedwithRESTRICTEDRIGHTS. Use,duplicationor
disclosure by the Government is subject to restrictions as set forth in subparagraph
(c)(1)(ii) of the Rights in Technological Data and computer software clause at
DFARS 252.227-7013 or in subparagraphs (c)(1) and (2) of the Commercial
Computer Software-Restricted Rights at 8 C.F.R. 52-227-19 as applicable.

Content s

Patents ii

About the Users Guide

Guide Overview 1
Guide Conventions 2

Text Format 2
User Interface Menu Control 3

1 Introducing the T1000/T1010 Windows-based Terminals

Models Summary 5

T1000 Terminal 6
T1010 Terminal 8

T1000/T1010 WBT Terminal Features 10

2 General Terminal Information

Logging On 13

Access Levels 14
Version and Copyright Information 18
Network Information 20

3 Display Configuration

Display Screen Resolution 22
Energy Savers 25

4 Keyboard and Mouse Configuration

Keyboard 29
Mouse 31

5 Managing Connections

Configuring a Connection 33

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Making a Connection 33
Ending a Connection 34
Shutting Down the Terminal 34

6 Browser Configuration

Adding a Browser Connection 38

7 Multiple Sessions

Setting Up Multiple Sessions 41
Managing Multiple Sessions 41
Manipulating Multiple Sessions 41

8 Getting Help

Troubleshooting Your Terminal 43

About the Users Guide

The T1000/T1010 Windows-based Terminal Users Guide contains the information
you will need to use and troubleshoot a WBT (Windows-based Terminal). This
guide is written primarily for desktop users and covers the Models T1000 and
T1010.

Guide Overview

The users guide consists of the following chapters:

• Introducing the T1000/T1010 Windows-based Terminals

• General Terminal Information

• Display Configuration

• Integrated Terminal Monitor Adjustments

• Keyboard and Mouse Configuration

• Managing Connections

• Browser Configuration

• Multiple Sessions

• Getting Help
This guide contains information about:

• WBT features and management

• The user interface

2

Guide Conventions

Text Format

Table 1 lists the text format conventions used in this document.

Table 1 Text Format
Convention Where Used

Italic New term, book title, or emphasis.

Bold Screen display, keycaps, and user input.

Note

Caution

+ Keystroke sequences such as:

| Instructions about invoking a menu such as:

Indicates a note. A note adds information.

Indicates a caution. A caution indicates actions that
may cause damage to equipment, erase files, or
destroy data.

Ctrl+Alt+Del

Network | SNMP Network | Location