HP Compaq t1000, Compaq t1010, T1000, T1010 User Manual

T1000/T1010 Series Windows®-based Terminal

Users Guide

Software Version 3.5

T1000/T1010 Series Windows®-based Terminal
Users Guide

Written and published by:
Compaq Computer Corporation, February 2001

®

Created using FrameMaker

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®

-based Terminal Reference Guide

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The on-line book is provided in both PDF and HTML versions, presented on both
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®

, Acrobat®, and Magellan™

T1000/T1010 Series

®

Windows

-based Terminal

Users Guide

Software Version 3.5

February 2001

Copyright Notice

The information in this document is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR

TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN;
NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This document contains information protected by copyright. No part of this
document may be photocopied or reproduced in any form without prior written
consent from Compaq Computer Corporation.

© 2000 Compaq Computer Corporation. All rights reserved. Created in the United
States.

ii

Trademarks

COMPAQ and the Compaq Logo are registered in the U.S. Patent and Trademark
office.

ICA is a registered trademark and MetaFrame is a trademark of Citrix Systems Inc.
Microsoft, Windows, Windows CE, Windows NT, and Windows Terminal Server are

registered trademarks of Microsoft Corporation.
Product names mentioned herein may be trademarks and/or registered trademarks

of their respective companies.
The Energy Star emblem does not represent endorsement of any product or

service.
Specifications subject to change without notice.

Patents

The product(s) described herein is(are) covered by U.S. Patent No. 5,918,039 and
other patents pending.

Restricted Rights Legend

Use, duplication, or disclosure by the Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer
Software clause at DFARS 252.227-7013

EULA for Microsoft® Windows® CE Operating System for
Windows-based Terminal Devices

IMPORTANT—READ CAREFULLY

This End User License Agreement (EULA) is a legal agreement between you
(either an individual or a single entity) and the manufacturer
(MANUFACTURER) of the special purpose computing device (SYSTEM) you
acquired which includes certain Microsoft software product(s) installed on
the SYSTEM and/or included in the SYSTEM package (SOFTWARE). The
SOFTWARE includes computer software, the associated media, any printed
materials, and any online or electronic documentation. By installing, copying
or otherwise using the SOFTWARE, you agree to be bound by the terms of
this EULA. If you do not agree to the terms of this EULA, MANUFACTURER
and Microsoft Licensing, Inc. (MS) are unwilling to license the SOFTWARE to
you. In such event, you may not use or copy the SOFTWARE, and you should
promptly contact MANUFACTURER for instructions on return of the unused
product(s) for a refund.

iv

Software License

The SOFTWAREis protected by copyright laws and international copyright treaties,
as well as other intellectual property laws and treaties. The SOFTWARE is
licensed, not sold.

1. Grant of License

SOFTWARE includes software already installed on the SYSTEM (SYSTEM
SOFTWARE) and, if included in the SYSTEM package, software contained on the
CD-ROM disk and/or floppy disk(s) labeled “Desktop Software for Microsoft
Windows CE” (DESKTOP SOFTWARE). This EULA grants you the following rights
to the SOFTWARE:

• SYSTEM SOFTWARE
You may use the SYSTEM SOFTWARE only as installed in the SYSTEM.

• DESKTOP SOFTWARE
DESKTOP SOFTWARE might not be included with your SYSTEM. If DESKTOP

SOFTWARE is included with your SYSTEM, you may install and use the
component(s) of the DESKTOP SOFTWARE in accordance with the terms of
the end user license agreement provided with such component(s). In the
absence of a separate end user license agreement for particular component(s)
of the DESKTOP SOFTWARE, you may install and use only one (1) copy of
such component(s) on a single computer with which you use the SYSTEM.

v

• Use of Windows CE Operating System for Windows-based Terminal

Devices with Microsoft Windows NT Server, Terminal Server E dition

If the SOFTWARE is Windows CE operating system for Windows-based
Terminal devices, the following special provisions apply. In order to use the
SYSTEM in connection with Windows NT Server, Terminal Server Edition, you
must possess (1) a Client Access License for Windows NT Server, Terminal
Server Edition and (2) an end user license for Windows NT Workstation or an
end user license agreement for Windows NT Workstation for Windows-based
Terminal Devices (please refer to the end user license agreement for Windows
NT Server, Terminal Server Edition for additional information).
MANUFACTURER may have included a Certificate of Authenticity for Windows
NT Workstation for Windows-based Terminal Devices with the SYSTEM. In that
case, this EULA constitutes an end user license for the version of Windows NT
Workstation for Windows-based Terminal Devices indicated on such Certificate
of Authenticity.

• Back-up Copy
If MANUFACTURER has not included a back-up copy of the SYSTEM

SOFTWARE with the SYSTEM, you may make a single back-up copy of the
SYSTEM SOFTWARE. You may use the back-up copy solely for archival
purposes.

2. Description of Other Rights and Limitations

• Speech/Handwriting Recognition
If the SYSTEM SOFTWARE includes speech and/or handwriting recognition

component(s), you should understand that speech and handwriting recognition
are inherently statistical processes; that recognition errors are inherent in the
processes; that it is your responsibility to provide for handling s uch errors and to
monitor the recognition processes and correct any errors. Neither
MANUFACTURER nor its suppliers shall be liable for any damages arising out
of errors in the speech and handwriting recognition processes.

• Limitations on Reverse Engineering, Decompilation and Disassembly
You may not reverse engineer, decompile, or disassemble the SYSTEM

SOFTWARE, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation.

• Single SYSTEM
The SYSTEM SOFTWARE is licensed with the SYSTEM as a single integrated

product. The SYSTEM SOFTWARE installed in Read Only Memory (ROM) of
the SYSTEM may only be used as part of the SYSTEM.

vi

• Single EULA
The package for the SYSTEM SOFTWARE may contain multiple versions of

this EULA, such as multiple translations and/or multiple media versions (e.g., in
the user documentation and in the software). Even if you receive multiple
versions of the EULA, you are licensed to use only one (1) copy of the SYSTEM
SOFTWARE.

• Rental
You may not rent or lease the SOFTWARE.

• Software Transfer
You may permanently transfer all of your rights under this EULA only as part of a

sale or transfer of the SYSTEM, provided you retain no copies, you transfer all
of the SOFTWARE (including all component parts, the media, any upgrades or
backup copies, this EULA and, if applicable, the Certificate(s) of Authenticity),
and the recipient agrees to the terms of this EULA. If the SOFTWARE is an
upgrade, any transfer must include all prior versions of the SOFTWARE.

• Termination
Without prejudice to any other rights, MANUFACTURER or MS may terminate

this EULA if you fail to comply with the terms and conditions of this EULA. In
such event, you must destroy all copies of the SOFTWARE and all of its
component parts.

3. Upgrades

If the SYSTEM SOFTWARE and this EULA are provided separate from the
SYSTEM by MANUFACTURER and the SYSTEM SOFTWARE is on a ROM chip,
CD ROM disk(s) or floppy disk(s), and labeled “For ROM Upgrade Purposes Only”
(“ROM Upgrade”), you may install one copy of the ROM Upgrade onto the
SYSTEM as a replacement copy for the SYSTEM SOFTWARE originally installed
on the SYSTEM and use it in accordance with Section 1 of this EULA.

4. Copyright

All title and copyrights in and to the SOFTWARE (including but not limited to any
images, photographs, animations, video, audio, music, text and “applets,”
incorporated into the SOFTWARE), the accompanying printed materials, and any
copies of the SOFTWARE, are owned by MS or its suppliers (including Microsoft
Corporation). You may not copy the printed materials accompanying the
SOFTWARE. All rights not specifically granted under this EULA are reserved by
MS and its suppliers (including Microsoft Corporation).

vii

5. Product Support

Product support for the SOFTWARE is not provided by MS, its parent corporation,
Microsoft Corporation, or their affiliates or subsidiaries. For product support, please
refer to MANUFACTURER’s support number provided in the documentation for the
SYSTEM. Should you have any questions concerning this EULA, or if you desire to
contact MANUFACTURER for any other reason, please refer to the address
provided in the documentation for the SYSTEM.

6. Export Restrictions

You agree that you will not export or re-export the SOFTWARE to any country,
person, or entity subject to U.S. export restrictions. You specifically agree not to
export or re-export the SOFTWARE: (i) to any country to which the U.S. has
embargoed or restricted the export of goods or services, which as of March 1998
include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea,
Sudan and Syria, or to any national of any such country, wherever located, who
intends to transmit or transport the products back to such country; (ii) to any person
or entity who you know or have reason to know will utilize the SOFTWARE or
portion thereof in the design, development or production of nuclear, chemical or
biological weapons; or (iii) to any person or entity who has been prohibited from
participating in U.S. export transactions by any federal agency of the U.S.
government.

If the SOFTWARE is labeled “North America Only Version” above, on the Product
Identification Card, or on the SOFTWARE packaging or other written materials,
then the following applies: The SOFTWARE is intended for distribution only in the
United States, its territories and possessions (including Puerto Rico, Guam, and
U.S. Virgin Islands) and Canada. Export of the SOFTWARE from the United States
is regulated under “EI controls” of the Export Administration Regulations (EAR, 15
CFR 730-744) of the U.S. Commerce Department, Bureau of Export Administration
(BXA). A license is required to export the SOFTWARE outside the United States or
Canada. You agree that you will not directly or indirectly, export or re-export the
SOFTWARE (or portions thereof) to any country, other than Canada, or to any
person or entity subject to U.S. export restrictions without first obtaining a
Commerce Department export license. You warrant and represent that neither the
BXA nor any other U.S. federal agency has suspended, revoked or denied your
export privileges.

7. Note on Java Support

The SYSTEM SOFTWARE may contain support for programs written in Java. Java
technology is not fault tolerant and is not designed, manufactured, or intended for
use or resale as on-line control equipment in hazardous environments requiring
fail-safe performance, such as in the operation of nuclear facilities, aircraft
navigation or communication systems, air traffic control, direct life support
machines, or weapons systems, in which the failure of Java technology could lead
directly to death, personal injury, or severe physical or environmental damage.

8. Limited Warranty

• Limited Warranty
MANUFACTURER warrants that the SOFTWARE will perform substantially in

accordance with the accompanying written materials for a period of ninety (90)
days from the date of receipt. Any implied warranties on the SOFTWARE are
limited to ninety (90) days. Some states/jurisdictions do not allow limitations on
duration of an implied warranty, so the above limitation may not apply to you.

• Customer Remedies
MANUFACTURER’S and its suppliers’ entire liability and your exclusive remedy

shall be, at MANUFACTURER’S option, either (a) return of the price paid, or (b)
repair or replacement of the SOFTWARE that does not meet the above Limited
Warranty and which is returned to MANUFACTURER with a copy of your
receipt. This Limited Warranty is void if failure of the SOFTWARE has resulted
from accident, abuse, or misapplication. Any replacement SOFTWARE will be
warranted for the remainder of the original warranty period or thirty (30) days,
whichever is longer.

viii

• No Other Warranties
EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY

SECTION ABOVE, THE SOFTWARE IS PROVIDED TO THE END USER “AS
IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF NON­INFRINGEMENT, MERCHANTABILITY, AND/OR FITNESS FOR A
PARTICULAR PURPOSE. THE ENTIRE RISK OF THE QUALITY AND
PERFORMANCE OF THE SOFTWARE IS WITH YOU.

• No Liability for Consequential Damages
MANUFACTURER OR MANUFACTURER’S SUPPLIERS, INCLUDING MS

AND ITS SUPPLIERS, SHALL NOT BE HELD TO ANY LIABILITY FOR ANY
DAMAGES SUFFERED OR INCURRED BY THE END USER (INCLUDING,
BUT NOT LIMITED TO, GENERAL, SPECIAL, CONSEQUENTIAL OR
INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION AND THE LIKE), ARISING FROM OR IN CONNECTION WITH
THE DELIVERY, USE OR PERFORMANCE OF THE SOFTWARE.

If you acquired this EULA in the United States, this EULA is governed by the laws
of the State of Washington.

If you acquired this EULA in Canada, this EULA is governed by the laws of the
Province of Ontario, Canada. Each of the parties hereto irrevocably attorns to the
jurisdiction of the courts of the Province of Ontario and further agrees to commence
any litigation which may arise hereunder in the courts located in the Judicial District
of York, Province of Ontario.

ix

If this EULA was acquired outside the United States, then local law may apply.
Should you have any questions concerning this EULA, please contact the

MANUFACTURER of your SYSTEM.

U.S. GOVERNMENT RESTRICTED RIGHTS

The SOFTWARE and documentation are provided with RESTRICTED RIGHTS.
Use, duplication, or disclosure by the Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer
Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the
Commercial Computer Software—Restricted Rights at 48 CFR 52.227- 19, as
applicable. MANUFACTURER is Microsoft Corporation/One Microsoft Way/
Redmond, WA 98052-6399.

FCC Statement

This equipment has been tested and found to comply with the limits for either Class
A or Class B digital devices (refer to “Terminal Requirements Compliance”),
pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

x

• Consult the dealer or an experienced radio/TV technician for help.

Caution

Changes or modifications not covered in this manual
must be approved in writing by the manufacturer’s
Regulatory Engineering department. Changes or
modifications made without written approval may void
the user’s authority to operate the equipment.

Caution

Changes or modifications not covered in this manual
must be approved in writing by the manufacturer’s
Regulatory Engineering department. Changes or
modifications made without written approval may void
the user’s authority to operate the equipment.

Terminal Requirements Compliance

FCC Compliance

Models T1000 and T1010 terminals meet Class B requirements.
The Low-Profile, Mid-Level MWBT and the High-Performance MWBT meet Class B

requirements.

xi

The Medium-Performance IWBT meets Class B requirements.

IEC/EN Compliance

Models T1000 and T1010 terminals meet Class B requirements.
The Low-Profile, Mid-Level MWBT and the High-Performance MWBT meet Class B

requirements.
The Medium-Performance IWBT meets Class B requirements.

Canadian DOC Notices

Refer to the previous section, “Terminal Requirements Compliance,” to find out to
which terminal model each of the statements below refers.

Class A

This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Réglement sur le brouillage radioélectrique édicté par le Ministère des
Communications du Canada.

Class B

This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe B prescrites dans le
Réglement sur le brouillage radioélectrique édicté par le Ministère des
Communications du Canada.

IEC/EN Notice

This product conforms to the requirements of IEC950 and EN60950.
This product conforms to requirements of EN55022 for Class A equipment or

EN55022 for Class B equipment (refer to “Terminal Requirements Compliance”).

T1000/T1010 Windows-based Terminals

High-Performance MWBT and Medium-Performance IWBT

For use with External Power Supply DVE Model DSA-0301-05 or Potrans Model
UP01811050A or certified equivalent model supplied by the manufacturer, r ated
minimum 5V/4A.

Noise Suppressor

A noise suppressor (ferrite bead) must be installed on the network cable of your
terminal. This installation is necessary to maintain compliance with U.S. FCC B
limits and European CISPR B EN55022 Class B limits. The noise suppressor is
supplied by the manufacturer and is packed in your terminal’s shipping carton.

Cable Notice

xii

The use of shielded I/O cables is required when connecting this equipment to any
and all optional peripheral or host devices. Failure to do so may cause interference
and violate FCC and international regulations for electromagnetic interference.

License Agreement

YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND
CONDITIONS BEFORE USING THIS SOFTWARE (TOGETHER WITH ANY
SUPPLIED DOCUMENTATION, HEREAFTER "SOFTWARE"), WHICH IS OWNED
BY THE MANUFACTURER OR ITS LICENSORS. USING THIS SOFTWARE
INDICATES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND
CONDITIONS. THE MANUFACTURER’S LICENSORS ARE INTENDED
THIRD-PARTY BENEFICIARIES UNDER THIS AGREEMENT.

Grant

You may use the Software in or in conjunction with Your manufacturer-produced
hardware (Terminal). You have the right to use this Software by loading it onto a
computer containing the capability of transferring the Software (in whole or in part)
to the manufacturer-produced hardware. You may use the Software in this fashion
as many times as necessary, so long as such use is always in conjunction with the
manufacturer-produced Terminal. You may transfer ownership of the Terminal and
equipment, including the right to use the Software to another party so long as that
party agrees to accept these terms and conditions.

xiv

YOU MAY NOT USE, COPY, MODIFY, TRANSLATE OR TRANSFER THE
SOFTWARE,ORMODIFICATIONTHEREOF,INWHOLEORINPART,EXCEPT
AS EXPRESSLY PROVIDED FOR IN THIS LICENSE. YOU MAY NOT
DECOMPILE, REVERSE ENGINEER OR OTHERWISE DECODE OR ALTER
THE SOFTWARE.

Disclaimer of Warranty

This Software is provided, "AS IS", and is delivered with no warranties, either
express or implied.

MANUFACTURER MAKES AND YOU RECEIVE NO WARRANTIES ON THE
FIRMWARE, EXPRESS, IMPLIED, OR STATUTORY, OR IN ANY OTHER
PROVISION OF THIS AGREEMENT OR COMMUNICATION WITH YOU, AND
MANUFACTURER DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR ANY
PARTICULAR PURPOSE. MANUFACTURER DOES NOT WARRANT THAT THE
FUNCTIONS CONTAINED IN THE PRODUCT WILL MEET YOUR
REQUIREMENTS OR THAT THE OPERATION WILL BE UNINTERRUPTED OR
ERROR FREE.

xv

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Limit of Liability

UNDER NO CIRCUMSTANCES SHALL MANUFACTURER BE LIABLE FOR
LOSS OF DATA, COST OF COVER, OR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORYOF
LIABILITY. THESE LIMITATIONS SHALL APPLY EVEN IF MANUFACTURER OR
ITS RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL
PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.

YOU AGREE THAT THESE ARE THE ONLY APPLICABLE TERMS OF
AGREEMENT BETWEEN US COVERING SOFTWARE AND THAT THEY
SUPERSEDE ANY OTHER COMMUNICATIONS (ORAL OR WRITTEN)
BETWEEN US RELATING TO THE SOFTWARE.

Export Restrictions

You agree You will not export or transmit the Software to any country to which
export is restricted by applicable US law or regulation without the written approval
of the appropriate US Government organization.

U.S. Government Restricted Rights

TheSoftwareisprovidedwithRESTRICTEDRIGHTS. Use,duplicationor
disclosure by the Government is subject to restrictions as set forth in subparagraph
(c)(1)(ii) of the Rights in Technological Data and computer software clause at
DFARS 252.227-7013 or in subparagraphs (c)(1) and (2) of the Commercial
Computer Software-Restricted Rights at 8 C.F.R. 52-227-19 as applicable.

Content s

Patents ii

About the Users Guide

Guide Overview 1
Guide Conventions 2

Text Format 2
User Interface Menu Control 3

1 Introducing the T1000/T1010 Windows-based Terminals

Models Summary 5

T1000 Terminal 6
T1010 Terminal 8

T1000/T1010 WBT Terminal Features 10

2 General Terminal Information

Logging On 13

Access Levels 14
Version and Copyright Information 18
Network Information 20

3 Display Configuration

Display Screen Resolution 22
Energy Savers 25

4 Keyboard and Mouse Configuration

Keyboard 29
Mouse 31

5 Managing Connections

Configuring a Connection 33

xvii

Making a Connection 33
Ending a Connection 34
Shutting Down the Terminal 34

6 Browser Configuration

Adding a Browser Connection 38

7 Multiple Sessions

Setting Up Multiple Sessions 41
Managing Multiple Sessions 41
Manipulating Multiple Sessions 41

8 Getting Help

Troubleshooting Your Terminal 43

About the Users Guide

The T1000/T1010 Windows-based Terminal Users Guide contains the information
you will need to use and troubleshoot a WBT (Windows-based Terminal). This
guide is written primarily for desktop users and covers the Models T1000 and
T1010.

Guide Overview

The users guide consists of the following chapters:

• Introducing the T1000/T1010 Windows-based Terminals

• General Terminal Information

• Display Configuration

• Integrated Terminal Monitor Adjustments

• Keyboard and Mouse Configuration

• Managing Connections

• Browser Configuration

• Multiple Sessions

• Getting Help
This guide contains information about:

• WBT features and management

• The user interface

2

Guide Conventions

Text Format

Table 1 lists the text format conventions used in this document.

Table 1 Text Format
Convention Where Used

Italic New term, book title, or emphasis.

Bold Screen display, keycaps, and user input.

Note

Caution

+ Keystroke sequences such as:

| Instructions about invoking a menu such as:

Indicates a note. A note adds information.

Indicates a caution. A caution indicates actions that
may cause damage to equipment, erase files, or
destroy data.

Ctrl+Alt+Del

Network | SNMP Network | Location

User Interface Menu Control

Table 2 describes the command buttons used for user interface menu control on a
T1000/T1010 WBT.

Table 2 User Interface Menu Control

Command Button Function
X Found in the upper right corner of a dialog box. Click on

this command button to quit a dialog box or properties
sheet without saving changes.

OK Found in dialog boxes and on properties sheets. Click

on this command button to save your changes and quit
a dialog box or properties sheet.

Cancel Found in dialog boxes and on properties sheets. Click

on this command button at any time to quit a dialog box
or properties sheet without saving changes.

3

Apply Found in dialog boxes and on properties sheets. Click

on this command button to save changes without
quitting a dialog box or properties sheet. This
command button is sometimes not activated.

Next or Accept Found in wizards. Click on these command buttons to

display the next dialog box in the sequence.

Back Found in wizards. Click on this command button to

return to the previous dialog box.

Finish Found in wizards. Click on this command button to

finish the wizard.

1 Introducing the T1000/T1010

Windows-based Terminals

Compaq T1000/T1010 WBTs (Windows-based Terminals) are terminals that
display windows rather than the classic text-based display. They are designed to
connect to Windows 2000 servers via RDP (Remote Desktop Protocol), to
Windows NT servers via ICA (Independent Computing Architecture), or to legacy
servers using various terminal emulations such as TN3270 or TN5250.

RDP is the Windows CE-based presentation service protocol for connecting to
Windows terminal servers. ICA is the presentation service protocol for Windows NT
servers. Both allow an application’s user interface to execute on a Windows-based
terminal while the application’s logic executes on the server.

Models Summary

All T1000/T1010 terminals with at least 8 MB of RAM are supported by version 3.5
of the terminal software.

Note

Monitors are not provided with T1000/T1010 WBTs.

6 Chapter 1

T1000 Terminal

The Model T1000 terminal is a medium-performance modular-type terminal. The
connections for peripherals such as the monitor, keyboard, and mouse are on the
back of the terminal. The following figures show a T1000 modular terminal its
connectors.

Figure 1-1 T1000 Terminal and Connections

Introducing the T1000/T1010 Windows-based Terminals 7

The following items are provided with T1000 terminals:

• Power supply

• Power cord (with domestic versions only)

• Desktop mounting stand (integral)

• Keyboard (with domestic versions only) and mouse

• Installation and user information (call 1-800-OKCOMAPQ)

8 Chapter 1

T1010 Terminal

The Model T1010 terminal is a high-performance modular-type terminal. The
connections for peripherals such as the monitor, keyboard, and mouse are on the
back of the terminal. The following figures show a T1010 modular terminal and its
connectors.

Figure 1-2 T1010 Terminal

Introducing the T1000/T1010 Windows-based Terminals 9

The following items are provided with T1010 terminals:

• Power supply

• Power cord (with domestic versions only)

• Desktop mounting stand

• Keyboard (with domestic versions only) and mouse

• Installation and user information (call 1-800-OKCOMAPQ)

10 Chapter 1

T10x0 Series WBT Terminal Features

Each T1000/T1010 model comes with its own set of features. The following table
outlines the possible features.

Table 1-1 Terminal Features
Feature T1000 T1010

Windows 3.1,
Windows 95,
Windows 98, and
Windows NT
applications via
Windows 2000

RDP and ICA 3.x
application
compliant

ICA server
connections via
serial cable

10Base-T network
communications

100Base-Tnetwork
communications

Dual high-speed
serial ports

x

x

xx

xx

xx

xx

xx

Parallel printer port xx
Single USB port x
Dual USB ports x
Optional touch

screen support
Support for

monochrome or
color monitor

Support for
PCMCIA modem

x

x

x

Introducing the T1000/T1010 Windows-based Terminals 11

Table 1-1 Terminal Features, Continued
Feature T1000 T1010

Print Spooling x
Secure RDP & ICA x
Media Player x
16-bit color support x
PCMCIA support

for CISCO
Aironet™ Wireless
Ethernet Card

Network Time
Services

Microsoft Internet
Explorer 4 support

x

x

x

2 General Terminal Information

Logging On

When you turn on your WBT the Terminal Login dialog box shown (see Figure 2-1)
displays, unless your system administrator has configured your terminal for
automatic login with your User Name and Password. Type in your user name and
password then click the OK button.

Figure 2-1 Terminal Login Dialog Box

If your terminal has been configured for automatic login, the Connection Manager
(see Figure 2-5) is the first screen you will see after turning on your terminal. From
the connection manager press F2 to display the Terminal Properties dialog box.
Two of the properties sheets in this dialog box provide general information about
your WBT. They are the General properties sheet and the SysInfo properties
sheet. The following paragraphs discuss these properties sheets.

14 Chapter 2

Access Levels

The t erminal allows three different levels of access: Administrator,User,and Guest.
These levels are assigned to specific User Names by your System Administrator.

Each access level grants certain rights to the user according to the level specified,
Administrator having total access and control over all functions of the terminal,
User having control over all except the Security functions, and Guest having
minimal rights.

The following figures show the Terminal Properties available to each kind of user.

Figure 2-2 Administrator-Level Terminal Properties Screen

General Terminal Information 15

Figure 2-3 User-Level Terminal Properties Screen

16 Chapter 2

Figure 2-4 Guest-Level Terminal Properties Screen

Additionally the Configure tab in the Connection Manager window is only available
to Administrator level users.

Information regarding the use of Administrator-level functions is available in the
Administrators Guide.

Note

If you turn on your WBT and the Setup Wizard
displays, contact your system administrator. If you are
a system administrator, see the administrators guide.

Note

For more information about the Terminal Properties
dialog box, see your system administrator. If you are a

General Terminal Information 17

system administrator, see the T1000/T1010
Windows-based Terminal Administrators Guide.

The connection manager allows you to connect to one or more servers. See
Chapters 6 and 8 for more information about connections and sessions.

Figure 2-5 Connection Manager

18 Chapter 2

Version and Copyright Information

The General properties sheet includes information about the current software on
your terminal and copyright statements. See Figure 2-6. The General properties
sheet is the default for the dialog box.

Figure 2-6 General Properties Sheet

Read the information on this sheet. Click on Close to return to the Connection
Manager. By default Cancel and Apply are deactivated.

General Terminal Information 19

Note

The amount of RAM shown on this properties sheet
depends on the model of terminal in use.

Caution

There is one function on the General properties sheet,
Reset the Terminal to Factory Default Property
Settings. Contact your system administrator before

using this function.

20 Chapter 2

Network Information

The SysInfo properties sheet contains network information. See Figure 2-7.
Click on the SysInfo tab to invoke this properties sheet. Read the information on

this sheet. Click on Cancel or Apply to return to the Connection Manager.

Figure 2-7 SysInfo Properties Sheet

3 Display Configuration

From the Connection Manager press F2 on your keyboard. The Terminal
Properties dialog box displays (see Figure 3-1). The Display properties sheet

available in this dialog box allows you to configure display screen resolution and
turn on the energy savers functions.

To invoke this properties sheet click on the Display tabintheTerminal Properties
dialog box.

22 Chapter 3

Display Screen Resolution

This paragraph discusses display screen resolution referring to Figure 3-1 and
using Table 3-1.

Figure 3-1 Display Properties Sheet

Display Configuration 23

Table 3-1 Display Screen Resolution
Display Properties Sheet

Area Called...

To Use...

Desktop Area and
Refresh Frequency

The scrolling list box displays the current terminal display screen
resolution. Scroll and click on a selection to change the
resolution. The default is 640x480@60Hz.

Test

Click on this command button to test the setting selected in the
above scrolling list box. The following dialog box displays:

Follow the instructions in the dialog box. If you click on OK,atest
pattern will display. If you click on Cancel, the test is cancelled.

24 Chapter 3

Table 3-1 Display Screen Resolution, Continued
Display Properties Sheet

Area Called...

To Use...

After several seconds the following dialog box displays:

Follow the instructions in the dialog box. If you click on Yes,you
will return to the Display properties sheet.

If you click on No, the following dialog box will display:

Follow the instructions in the dialog box.

Display Configuration 25

Energy Savers

This paragraph discusses energy saving features, referring to Figure 3-1 and using
Table 3-2.

Table 3-2 Energy Savers
Display Properties Sheet Area

Called...
Enable Energy Savers Click on this check box to activate the energy saver

To Use...

functions. When you check this box, all three functions in
the group box are activated:

Screen Saver

Click on this radio button to enable the screen saver. By
default this function is not activated.

Turn Off Monitor

Click on this radio button to use this function as an energy
saver. The function works by shutting off the terminal's
display rather than displaying a screen saver. By default
this function is not activated. When Enable Energy

Savers is activated, this function is enabled.
Wait

Adjust the amount of time (in minutes) that elapses before
the energy saver function you have selected starts. You
can enter a number or use the scrolling list. By default the
function is not activated. When it is activated, the default is

12.

26 Chapter 3

To finish, click on Apply,thenClose. The following dialog box displays:

Figure 3-2 Terminal Settings Change Dialog Box

You can also click on Cancel to cancel any changes and return to the Connection
Manager.

4 Keyboard and Mouse

Configuration

From the Connection Manager you can configure your terminal’s keyboard and
mouse. Press F2 on your keyboard. The Terminal Properties dialog box displays.
In this dialog box is a properties sheet you can use for setting up your keyboard
and mouse. It is the Input properties sheet. Figure 4-1 shows this properties sheet.

To invoke this properties sheet click on the Input tab.

28 Chapter 4

Figure 4-1 Input Properties Sheet

Keyboard and Mouse Configuration 29

Keyboard

This paragraph discusses configuring your keyboard, referring to Figure 4-1 and
using Table 4-1.

Table 4-1 Keyboard
Input Properties Sheet

Area Called...
Keyboard This group box outlines the keyboard mappings supported by the

To Use...

firmware. Use this group box to configure your keyboard:

Locale

Use this scroll list to select a language for the keyboard:

• Belgian Dutch

• Belgian French

• Brazilian (ABNT)

• Canadian Eng (Multi)

• Canadian FR (Multi)

• Canadian French

• Croatian

• Czech

• Danish

• Dutch

• English (UK)

• English (US)

• Finnish

• French

• German

• Greek

• Japanese

• Latin American

• Norwegian

• Polish (214)

• Polish (programmer)

• Portuguese

• Romanian

• Slovak

• Slovenian

• Spanish

• Spanish Variation

• Swedish

• Swiss French

• Swiss German

• Turkish-F

• Turkish-Q

• Hungarian

• Italian

• Italian (142)
Click on a selection to highlight it. The default is English (US).

• US International

Note

An IEPC keyboard is required for any language other than
English (US). The keyboard layouts are different for each of
the languages listed above.

30 Chapter 4

Table 4-1 Keyboard, Continued
Input Properties Sheet

Area Called...

Character Repeat The group box used to set the keyboard character repeat

To Use...
NumLock On Boot

Click on this check box to enable the Num Lock function on your
keyboard. When checked, the keyboard will boot up with the Num
Lock function enabled.

parameters:

Repeat Delay

Use this slider control to adjust the repeat delay of keyboard
characters. Repeat Delay determines how quickly the same
character will appear on screen when typed more than once.

Repeat Rate

Use this slider control to adjust the repeat rate of a keyboard
character. Repeat Rate determines how quickly the same
character will appear on screen when the associated key is held
down.

To finish, click on Apply then Close to apply the changes you made and return to
the Connection Manager.

Keyboard and Mouse Configuration 31

Mouse

This section discusses configuring your mouse referring to Figure 4-1 and using
Table 4-2.

Table 4-2 Mouse
Input Properties Sheet Area

Called...
Mouse Use the following dialog box to configure mouse attributes.

To Use...

Properties...

Click on this command button to invoke the Mouse Properties
dialog box. Use it to set your mouse properties.

Button Configuration

Select from:

• Right-handed

• Left-handed
to choose which button you will use on your mouse. The

default is Right-handed.

32 Chapter 4

Table 4-2 Mouse, Continued
Input Properties Sheet Area

Called...

To finish, click on Apply then Close to apply the changes and return to the
Connection Manager.

To Use...
Pointer Acceleration

Use this slider control to adjust the acceleration of the mouse.

Pointer Speed

Use this slider control to adjust the speed of the mouse.

5 Managing Connections

The Connection Manager is designed to help you manage your network
connections. The manager consists of the Connections properties sheet and the
Configure properties sheet. With it you can configure, make, and end connections,
and gracefully shut down the terminal.

The Connection Manager is automatically invoked when the terminal is turned on.

Note

If you turn on your WBT and the Setup Wizard
displays, contact your system administrator. If you are
a system administrator, see the administrators guide.

Configuring a Connection

The functions of the Configure properties sheet are used to add, modify, and
delete connections. See your system administrator or the administrators guide for
more information about configuring connections.

Making a Connection

The functions of the Connections properties sheet are used to:

• Make terminal connections

• Display the status of a connection

• End a connection

• Shut down the terminal gracefully

Note

The Connections properties sheet is the default sheet
displayed by the Connection Manager.

34 Chapter 5

Table 5-1 identifies and describes each of f unctions of the properties sheet.

Table 5-1 Connections Properties Sheet
Function Description
Connection Name This application window lists the connections that you

Type This list shows the type of connection. The defaults are

Status This list shows the status of the connection. If a

can use. Default RDP Connection and Default ICA
Connection are the default connections for the

window.

Note

See the administrators guide for information
about creating connections.

RDP and ICA.

connection is live, the status for that connection will be
Active. If a connection is not live, the list will show a
blank.

Connect Click on a connection in the Connection Name list box

End See Ending a Connection.
Shutdown SeeShuttingDowntheTerminal.

Ending a Connection

Click on the End command button to end the connection process. When you press
the End button and the connection is active, the End Task dialog displays. The

End command button is enabled when one or more sessions become active.

Shutting Down the Terminal

to highlight it. Click on the Connect command button
to make the highlighted connection. You can also
double-click on a selection to make a connection.

Use the Shutdown Window dialog box to log off, shut down, or shut down and
restart the terminal. Figure 5-1 shows the Shutdown Window dialog box.

Managing Connections 35

Figure 5-1 Shutdown Window Dialog Box

Click on the Shutdown command button in the Connection Manager to invoke
this dialog box. The following table describes the functions of this dialog box.

Table 5-2 Shutdown Window Dialog Box
Function Description
Logout Click on this radio button to invoke the Terminal Login

dialog box. By default this command button is not
activated. You must enable the terminal's security
function to activate this radio button.

Note

See the administrators guide or your system
administrator for more information about logging
out.

Shutdown the
Terminal

Click on this radio button to shut down the terminal
without restarting it. A dialog box displays after you
initiate this action. It prompts you about whether you
want to continue. By default this radio button is
activated and enabled.

Shutdown and
Restart

Click on this radio button to shut down then restart the
terminal. By default this function is activated.

6 Browser Configuration

T1000/T1010 Windows-based terminals come with a local version of the Microsoft
Internet Explorer web browser. This chapter of the Users Guide describes how to
set the client-based browser as a connection using the Connection Manager.

Figure 6-1 Internet Explorer Browser

38 Chapter 6

Adding a Browser Connection

When you first power-up your Winterm you will see the Connection Manager.

Figure 6-2 Connection Manager

It is from the Connection Manager that you will configure your local browser. Click
on the Configure tab to begin setting up your browser.

A new set of buttons will appear at the bottom of the Connection Manager
window.

Browser Configuration 39

Figure 6-3 Configure Tab Buttons

Click the Add button and choose Internet Explorer from the drop down box and
click on the OK button.

Figure 6-4 New Connection Dialog

40 Chapter 6

Type a name for your browser connection in the title box of the Internet Explorer
Setup dialog box and click OK.

Figure 6-5 Internet Explorer Setup Dialog Box

Click the Connections tabatthetopoftheConnection Manager window.
If you want to have the browser automatically open when you start your terminal,

click the Automatically start the selected connection at startup radio button in
the Connection Startup dialog box, Figure 6-6.

Figure 6-6 Connection Startup Dialog Box

7 Multiple Sessions

Setting Up Multiple Sessions

To start multiple sessions:

1. Click on a connection in the Connection Name list in the Connection Manager

to launch your first session. (See “Managing Connections” for more information
about configuring connection parameters).

2. Press Ctrl+Alt+End while the connection is active to return to the Connection

Manager.

3. Click on another connection in the Connection Name list to launch another

session.

Managing Multiple Sessions

Your terminal is designed to handle multiple sessions. The number of active
sessions you can have with your terminal is dependent on the following factors:

• Model number

• Amount of RAM

• The types of connections open

• What type of account you have
See your system administrator for detailed information about your terminal’s ability

to conduct multiple sessions.

Manipulating Multiple Sessions

With multiple sessions active, you can toggle between sessions. To toggle between
sessions:

42 Chapter 7

•PressCtrl+Alt+↑ to proceed to the previous session.

•PressCtrl+Alt+↓ to proceed to the next session.
You can also return to the Connection Manager by pressing Ctrl+Alt+End.

8 Getting Help

Getting Help provides solutions to problems that may occur while you are using
your terminal.

Troubleshooting Your Terminal

Troubleshooting Your Terminal, Table 8-1, lists some common problems and the
solutions to those problems.

Table 8-1 Troubleshooting the Terminal
Problem Solution

When you turn on the terminal nothing
happens.

When you turn on the terminal the screen
remains blank and the power indicator light
remains orange.

Whenyouturnontheterminal,the

Connection Manager or the WBT Setup
Wizard appears, but the mouse does not

function.

1. Ensure that the power cord is connected to
the power connector on the terminal’s back
panel.

2. Ensure that the power cord is plugged into
an AC outlet that works.

Turn the terminal off, then on again.

Ensure that the mouse cord is properly
connected.

44 Chapter 8

Table 8-1 Troubleshooting the Terminal, Continued
Problem Solution

You are not able to make a network
connection using the Connection Manager.

While connected to a server the keyboard and
the mouse freeze.

1. Verify that the network cable is properly
connected.

2. Verify that the network cable is connected
to a hub or other network outlet.

3. Check with your network system
administrator to ensure that the WBT is set
up properly.

The connection to the server may be broken.

1. Turn the terminal off, then on again.

2. Attempt to make another connection.

If you can not make the connection again:

1. Verify that the network cable is properly
connected.

2. Check with your network system
administrator to ensure that you are using
the correct network cable.

Note

If any other error messages are displayed, you have
any other problems, or you can not find a solution in
this table, contact your network system administrator.

Index 45

Numerics

100Base-T 10
10Base-T 10
3200LE 1
3230LE 1
3320SE 1
3350SE 1, 6
3360SE 1
3360SE high-performance terminal 8
3720SE 1

A

Access Levels 14
Administrator access level 14

B

Browser 37

C

Configure 33
Configure tab 16
Connection Manager 16
Connection Name 34
Connections 33
Control keys

Ctrl+Alt+Down Arrow 42
Ctrl+Alt+End 41 to 42
Ctrl+Alt+Up Arrow 42
F2 13, 21, 27

E

End 34
End Task 34
Energy Savers 25
Energy savers 21

F

Functions

Character Repeat 30
Connect 34
Desktop Area and Refresh Frequency 23
Enable Energy Savers 25
End 34
Keyboard 29
Logoff 35
Repeat Delay 30
Repeat Rate 30
Reset the Terminal to Factory Default

Property Settings 19
Screen Saver 25
Shutdown and Restart 35
Shutdown the Terminal 35
Test 23
Turn Off Monitor 25
Wait 25

G

Guest level access 14

H

D

Dialog boxes

Mouse Properties 31
Shutdown Window 34
Terminal Login 35
Terminal Properties 13, 21, 27

Winterm Connection Manager 13, 21, 27
Display Configuration 21
Display screen resolution 21 to 22

High-performance terminal 8

I

ICA 5
Independent Computing Architecture 5

L

Languages 29
Logging off the terminal 35
Logging On 13

Index 46

M

medium-performance terminal 6
Monitors 5
Mouse 31
Multiple sessions 41

P

Parallel port 10
PCMCIA 11
Properties sheets

Configure 33

Connections 33

Display 21

General 13

Input 27

SysInfo 13

R

RAM 19
RDP 5
Remote Desktop Protocol 5

S

Security 14
Serial port 10
Shutdown 34
Shutting down and restarting the terminal 35
Shutting down the terminal 35
Status 34

T

Terminal features 10
Terminal Properties 14
TN3270 5
TN5250 5
Touch screen 11
Troubleshooting 43
Type 34

U

USB port 10
User level access 14

W

WBT 1, 5
WBT model numbers

3200LE 1
Windows 2000 5
Windows 3.1 10
Windows 95 10
Windows 98 10
Windows CE 5
Windows NT 5
Windows-based terminal 5
Winterm Connection Manager 37
Wizards

Setup 16, 33

WBT Setup 43

List of Figures

1-1 T1000 Terminal and Connections 6
1-2 T1010 Terminal 8
2-1 Terminal Login Dialog Box 13
2-2 Administrator-Level Terminal Properties Screen 14
2-3 User-Level Terminal Properties Screen 15
2-4 Guest-Level Terminal Properties Screen 16
2-5 Connection Manager 17
2-6 General Properties Sheet 18
2-7 SysInfo Properties Sheet 20
3-1 Display Properties Sheet 22
3-2 Terminal Settings Change Dialog Box 26
5-1 Input Properties Sheet 28
6-1 Shutdown Window Dialog Box 35
7-1 Internet Explorer Browser 37
7-2 Connection Manager 38
7-3 Configure Tab Buttons 38
7-4 New Connection Dialog 39
7-5 Internet Explorer Setup Dialog Box 40
7-6 Connection Startup Dialog Box 40

47

List of Tables

1TextFormat2
2 User Interface Menu Control 3
1-1 Terminal Features 10
3-1 Display Screen Resolution 23
3-2 Energy Savers 25
5-1 Keyboard 29
5-2 Mouse 31
6-1 Connections Properties Sheet 34
6-2 Shutdown Window Dialog Box 35
9-1 Troubleshooting the Terminal 43

49