HP Split 13 x 2 PC Maintenance And Service Manual

HP Split 13 x2 PC

Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

© Copyright 2013 Hewlett-Packard
Development Company, L.P.

Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
U.S. registered trademarks of Intel
Corporation. Microsoft and Windowsare
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

Second Edition: October 2013

First Edition: August 2013

Document Part Number: 728979-002

Product notice

This guide describes features that are
common to most models. Some features may
not be available on your computer.

Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take
full advantage of Windows 8 functionality.
See for

http://www.microsoft.com details.

Software terms

By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole remedy
is to return the entire unused product
(hardware and software) within 14 days for
a refund subject to the refund policy of your
place of purchase.

For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 4

Finding your hardware and software information ......................................................................... 4

Locating hardware .................................................................................................... 4

Locating software ...................................................................................................... 4

Tablet ..................................................................................................................................... 5

Display components .................................................................................................. 5

Edge components ...................................................................................................... 7

Keyboard base ........................................................................................................................ 9

Top ......................................................................................................................... 9

Keys ...................................................................................................................... 10

Lights ..................................................................................................................... 11

TouchPad ............................................................................................................... 12

Left side ................................................................................................................. 13

Right side ............................................................................................................... 14

3 Illustrated parts catalog .................................................................................................. 15

Locating the serial number, product number, and model number .................................................. 15

Tablet major components ........................................................................................................ 16

Keyboard base major components ........................................................................................... 19

Cable Kit .............................................................................................................................. 21

Mass storage devices ............................................................................................................. 22

Miscellaneous parts ................................................................................................................ 23

Sequential part number listing .................................................................................................. 24

4 Removal and replacement preliminary requirements ...................................................... 29

Tools required ....................................................................................................................... 29

Service considerations ............................................................................................................ 29

Plastic parts ............................................................................................................ 29

Cables and connectors ............................................................................................ 30

v

Drive handling ........................................................................................................ 30

Grounding guidelines ............................................................................................................. 31

Electrostatic discharge damage ................................................................................. 31

Packaging and transporting guidelines ....................................................... 32

Workstation guidelines .............................................................. 32

Removal and replacement procedures ...................................................................................... 34

Tablet component replacement procedures ................................................................. 34

Back cover .............................................................................................. 34

Tablet battery .......................................................................................... 36

Proximity sensor module ............................................................................ 37

Webcamera/microphone module .............................................................. 38

micro Solid-state drive (mSSD) ................................................................... 40

WLAN module ......................................................................................... 41

WWAN module ...................................................................................... 43

Power button board .................................................................................. 45

RTC battery ............................................................................................. 46

Volume button board ................................................................................ 47

TouchScreen board .................................................................................. 48

NFC module ............................................................................................ 49

Audio/power connector board .................................................................. 51

Vibrator module ....................................................................................... 52

Docking connecter board .......................................................................... 53

Display panel cable .................................................................................. 55

Card reader board ................................................................................... 56

Speakers ................................................................................................. 57

Wireless antennas .................................................................................... 58

System board .......................................................................................... 60

Keyboard base component replacement procedures .................................................... 63

Bottom cover ........................................................................................... 63

Keyboard base battery ............................................................................. 65

TouchPad ................................................................................................ 67

Audio/USB board .................................................................................... 68

Power connector board ............................................................................. 69

Hard drive .............................................................................................. 71

Hinge assembly ....................................................................................... 73

5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) .................................. 75

Starting Setup Utility (BIOS) ..................................................................................................... 75

Updating the BIOS ................................................................................................................. 75

Determining the BIOS version ................................................................................... 75

Downloading a BIOS update .................................................................................... 76

vi

Using HP PC Hardware Diagnostics (UEFI) ................................................................................ 77

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 77

6 Specifications .................................................................................................................. 78

7 Backing up, restoring, and recovering ............................................................................ 80

Creating recovery media and backups ..................................................................................... 81

Creating HP Recovery media .................................................................................... 82

Restore and recovery .............................................................................................................. 83

Using Windows Refresh for quick and easy recovery ................................................... 84

Remove everything and reinstall Windows ................................................................. 84

Recovering using HP Recovery Manager .................................................................... 85

What you need to know ............................................................................ 85

Using the HP Recovery partition to recover a minimized image

(select models only) .................................................................................. 86

Using HP Recovery media to recover .......................................................... 86

Changing the computer boot order ............................................................. 86

Removing the HP Recovery partition .......................................................................... 87

8 Power cord set requirements .......................................................................................... 88

Requirements for all countries .................................................................................................. 88

Requirements for specific countries and regions ......................................................................... 88

9 Recycling ........................................................................................................................ 90

Index ................................................................................................................................. 91

vii

viii

1 Product description

Category Description

Product Name HP Split 13 x2 PC

Processor Intel® Core® i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5 W)

Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 4.5 W)

Chipset Integrated system on chip (SoC) platform controller hub (PCH)

Graphics Internal graphics: Intel high-definition graphics

Support for HD decode, DX11, HDMI, and PX 5.0

Panel 13.3-in (1920×1080), full high-definition (FHD), light emitting diode (LED), AntiGlare (AG),

TouchScreen with MultiTouch enabled; 16:9 wide aspect ratio; typical brightness: 400 nits;
slim (3.0-mm), UWVA, support for eDP

13.3-in (1366×768), HD, LED, AG, TouchScreen with MultiTouch enabled; 16:9 wide
aspect ratio; typical brightness: 200 nits; slim (3.0-mm), support for eDP

Memory Memory is non-accessible/upgradable

Support for DDR3L-1600MHz dual channel, 4-GB 1600-MHZ 1.35 v DDR3L 256­MB×16×8 pcs memory IC

Support for maximum 8192-MB of system RAM

Storage Tablet: Support for the following mSATA3 solid-state drives:

●

128-MB EM (MLC mSATA)

●

128-MB

●

64-MB

Keyboard base: Optional support for a 5.0-mm (0.2 in), 500-GB, 5400-rpm, SATA
hard drive

Optical drive Not supported

1

Category Description

Audio and video Integrated HP TrueVision webcamera (2.0 megapixels, FHD, 1080p by 30 frames per

second), fixed (no tilt), with activity light

Dual array digital microphones with appropriate echo-cancellation and noise­suppression software

Two speakers (front-facing)

Beats audio

Support for MP3, AAC, AAC+, EAAC+, OGG, and MIDI formats

Ethernet Not supported

Wireless Integrated wireless local area network (WLAN) options by way of wireless module

Two WLAN antennas built into tablet

Support for the following WLAN formats:

●

Broadcom BCM4352 802.11ac 2×2 Wi-Fi + BT 4.0 Combo Adapter

●

Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + BT 4.0 Combo Adapter

●

Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 Combo Adapter

Integrated wireless wide area network (WWAN) options by way of wireless module

Two WLAN antennas built into tablet

Support for the following WWAN formats:

●

HP hs3110 HSPA+ Mobile Broadband Module

●

HP lt4112 LTE/HPSA+ Mobile Broadband Module

Sensors Accelerometer

Ambient light sensor (ALS)

Digital compass

Gyroscope

Near field communication (NFC)

External media cards HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data

from and writes data to digital memory cards such as Secure Digital (SD).

2 Chapter 1 Product description

Category Description

Ports Tablet:

●

Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports Beats
audio, voice recognition, and jack auto-detection

●

Docking connector: supports keyboard base capabilities (charging, audio-out, and
video-out)

Keyboard base:

●

Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports Beats
audio and voice recognition yes

●

Docking connector: supports keyboard base capabilities (charging, audio-out, and
video-out) yes

●

HDMI: v. 1.4, supporting up to 1080p at 60 Hz yes

●

RJ45/Ethernet

●

USB: USB 3.0 (2) yes

●

Video: VGA (Dsub 15-pin) supporting 1920×1200 external resolution at 60 Hz, hot
plug/unplug and auto-detection for correct output to wide-aspect vs. standard
aspect video

Keyboard/pointing
devices

Full-size, island-style keyboard (no numerical keypad)

Clickpad with image sensor

Clickpad requirements:

●

MultiTouch gestures enabled

●

Taps enabled as default

Power requirements Support for the following AC adapters:

●

65-W HP Smart AC adapter (non-PFC, 4.5-mm)

●

65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm)

Support for a 3-cell, 32-Wh, 2.96-Ah, Li-ion battery for use only in the tablet
(includes cable)

Support for a 3-cell, 33-Wh, 3.05-Ah, Li-ion battery for use only in the keyboard base
(includes cable)

Security Support for Trust Platfom Module (TPM)

Operating system Preinstalled:

●

Windows 8 Professional 64-bit

●

Windows 8 Standard 64-bit

Serviceability End user replaceable part: AC Adapter

3

2 External component identification

Finding your hardware and software information

Locating hardware

To find out what hardware is installed on your computer:

1. From the Start screen, type c, and then select Control Panel.

2. Select System and Security, and then in the System area, click Device Manager. A list

reveals all the devices installed on your computer.

Locating software

To find out what software is installed on your computer:

Mode Steps

1. From the Start screen, right-click using the mouse.

– or –

Swipe from the top of the TouchPad to reveal all apps.

2. Select the All apps icon.

1. From the Start screen, gently swipe your finger from the top edge or the bottom edge of the display

bezel onto the screen.

2. Tap All apps.

4 Chapter 2 External component identification

Tablet

Display components

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate

with WLANs.

(2) Internal microphones (2) Record sound.

(3) Webcamera light On: The webcamera is in use.

(4) HP TrueVision HD Webcamera Records video, captures still photographs, and allows

you to video conference and chat online using
streaming video.

Swipe from the right edge of the TouchPad or
TouchScreen to display the charms, tap Search, and
then tap the search box. type c, and then select
CyberLink YouCam from the list of applications.

– or –

From the Start screen, type c, and then select Camera
from the list of applications.

(5) Ambient light sensor The ambient light sensor automatically adjusts the

display brightness based on the lighting conditions in
your environment.

(6) Speakers (2) Produce sound.

Tablet

5

Item Component Description

(7) Windows button Minimizes all open applications and displays the

Start screen.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select
the HP Support Assistant app, select My computer, and then select User guides.

6 Chapter 2 External component identification

Edge components

Item Component Description

(1) Power button

●

When the computer is off, press the button to turn on
the tablet.

●

When the computer is on, press the button briefly to
initiate Sleep.

CAUTION: Pressing and holding down the power

button will result in the loss of unsaved information.

●

If the computer has stopped responding and
Microsoft Windows shutdown procedures are
ineffective, press and hold the power button down
for at least 5 seconds to turn off the tablet.

Swipe from the right edge of the TouchPad or
TouchScreen to display the charms, tap Search, and
then tap the search box. In the search box, type power,
select Settings, and then select Power options.

– or –

To learn more about your power settings, on the Start
screen, type p. In the search box, type power, select
Settings, and then select Power options.

Tablet

7

Item Component Description

(2) Audio-out (headphone) jack/Audio-in

(microphone) jack

Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and Environmental
Notices. To access this guide, from the Start screen, type

support, select the HP Support Assistant app, select
My computer, and then select User guides.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and
audio-in (microphone).

(3) Power connector Connects an AC adapter.

(4) Alignment post connectors (2) Align and attach the tablet to the keyboard base.

(5) Docking port/power connector Connects the tablet to the keyboard base and connects an

AC adapter.

(6) SIM slot (select models only) Supports a wireless subscriber identity module (SIM).

(7) Micro SD Card Reader Supports micro SD cards.

(8) Volume button Controls speaker volume on the tablet.

●

To increase speaker volume, press the + edge of
the button.

●

To decrease speaker volume, press the – edge of
the button.

8 Chapter 2 External component identification

Keyboard base

Top

Item Component Description

(1) Alignment posts Align and attach the tablet to the keyboard base.

(2) Release latch Releases the tablet. To release the tablet, slide the release

latch to the left.

(3) Docking connector Connects the tablet to the keyboard base.

Keyboard base

9

Keys

Item Component Description

(1) esc key Displays system information when pressed in combination

with the fn key (select models only).

(2) fn key Executes frequently used system functions when pressed

in combination with the b key or the esc key (select
models only).

(3) Windows key Returns you to the Start screen from an open app or the

Windows desktop.

NOTE: Pressing the Windows key again will return you

to the previous screen.

(4) Action keys Execute frequently used system functions.

NOTE: Action keys do not display or function on the on-

screen keyboard of the tablet.

10 Chapter 2 External component identification

Lights

Item Component Description

(1) Caps lock light

●

White: Caps lock is on.

●

Off: Caps lock is off.

(2) Mute light

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

(3) Wireless light On: An integrated wireless device, such as a WLAN

device and/or a Bluetooth device, is on.

NOTE: On some models, the wireless light is amber

when all wireless devices are off.

Keyboard base

11

TouchPad

Item Component Description

(1) TouchPad zone Reads your finger gesture to move the pointer or activate

items on the screen.

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

12 Chapter 2 External component identification

Left side

Item Component Description

(1) USB 3.0 port Connects optional USB devices, such as a keyboard,

mouse, external drive, printer, scanner or USB hub.

(2) Audio-out (headphone) jack/Audio-in

(microphone) jack

Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and Environmental
Notices. To access this guide, from the Start screen, type

support, select the HP Support Assistant app, select
My computer, and then select User guides.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and
audio-in (microphone).

(3) Memory card reader Connects optional memory cards that store, manage,

share, or access information.

1. To insert the memory card, hold the card, label side

up with connectors facing the slot, and then push in
the card until it is firmly seated.

2. To remove the memory card, press in on the card

and quickly release it until it pops out.

Keyboard base

13

Right side

Item Component Description

(1) USB 3.0 port Connects optional USB devices, such as a keyboard,

mouse, external drive, printer, scanner or USB hub.

(2) HDMI port Connects an optional video or audio device, such as a

high-definition television, any compatible digital or audio
component, or a high-speed HDMI device.

(3) Power connector Connects an AC adapter.

(4) AC adapter light

●

White: The AC adapter is connected and the battery
is charged.

●

Amber: The AC adapter is connected and the
battery is charging.

●

Off: The computer is using battery power.

14 Chapter 2 External component identification

3 Illustrated parts catalog

Locating the serial number, product number, and
model number

You may need the information shown in the following illustration when you travel internationally or
when you contact support.

Locating the serial number, product number, and model number

15

Tablet major components

Item Component Spare part number

(1) Display assembly:

NOTE: The display assembly does not include the display assembly cable. The display assembly cable is

included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare

part information.

13.3-inch, AG, FHD, WLED TouchScreen, display assembly 737696-001

13.3-inch, AG, HD, WLED TouchScreen, display assembly 737697-001

(2) RTC battery (includes cable and double-sided adhesive) 740187-001

16 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(3) Webcamera/microphone module (includes double-sided adhesive and

grounding tape)

NOTE: The webcamera/microphone module does not include the webcamera/

microphone module cable. The webcamera/microphone module cable is included in
the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more

Cable Kit spare part information.

736900-001

(4) Proximity sensor module

NOTE: The proximity sensor module does not include the proximity sensor module

cable. The proximity sensor module cable is included in the Cable Kit, spare part
number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare part

information.

736890-001

(5) Volume button board

NOTE: The volume button board does not include the volume button board cable.

The volume button board cable is included in the Cable Kit, spare part number
736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736893-001

(6) WLAN module:

Broadcom BCM4352 802.11ac 2×2 Wi-Fi + BT 4.0 Combo Adapter 724935-006

Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + BT 4.0 Combo Adapter 710661-006

Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 Combo Adapter 717384-006

(7) Micro-solid-state drive (mSSD):

128-GB mSSD 737218-001

64-GB mSSD 737217-001

(8) WWAN module:

HP hs3110 HSPA+ Mobile Broadband Module 723895-006

HP lt4112 LTE/HPSA+ Mobile Broadband Module 740011-006

(9) Power button board

NOTE: The power button board does not include the power button board cable. The

power button board cable is included in the Cable Kit, spare part number
736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736889-001

(10) TouchScreen board (includes double-sided adhesive)

NOTE: The TouchScreen board does not include the TouchScreen board cable. The

TouchScreen board cable is included in the Cable Kit, spare part number
736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736892-001

(11) 3-cell, 32-Wh, 2.96-Ah, Li-ion battery for use only in the tablet (includes cable) 723996-005

(12) System board (includes 4-GB of system memory, a graphics subsystem with UMA memory, and replacement

thermal material):

Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W) and the Windows 8.1 Professional operating system

738499-601

Tablet major components

17

Item Component Spare part number

Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W) and the Windows 8.1 Standard operating system

738499-501

Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W) and the Linux operating system

738499-001

Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W) and the Windows 8.1 Professional operating system

738498-601

Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W) and the Windows 8.1 Standard operating system

738498-501

Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W) and the Linux operating system

738498-001

NFC module antenna (not illustrated) 738259-001

(13) NFC module (includes double-sided adhesive)

NOTE: The NFC module does not include the NFC module cable. The NFC module

cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

736886-001

(14) Card reader board

NOTE: The card reader board does not include the card reader board cable. The

card reader board cable is included in the Cable Kit, spare part number
736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736891-001

(15) Docking connector board

NOTE: The docking connector board does not include the docking connector board

cables. The docking connector board cables are included in the Cable Kit, spare part
number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare part

information.

736888-001

(16) Audio/power connector board

NOTE: The audio/power connector board does not include the audio/power

connector board cable. The audio/power connector board cable is included in the
Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more

Cable Kit spare part information.

736887-001

(17) Vibrator module (includes cable) 736901-001

(18) Speaker Kit (includes left and right speakers and cables) 736899-001

(19) Back cover (includes internal shielding) 736881-001

18 Chapter 3 Illustrated parts catalog

Keyboard base major components

Item Component Spare part number

(1) Keyboard/top cover (includes keyboard cable):

For use in Belgium 737219-A41

For use in Brazil 737219-201

For use in Canada 737219-DB1

For use in Denmark, Finland, and Norway 737219-DH1

For use in France 737219-051

For use in Germany 737219-041

For use in Greece 737219-151

For use in Italy 737219-061

For use in Japan 737219-291

For use in Latin America 737219-161

For use in the Netherlands 737219-B31

For use in Portugal 737219-131

For use in Russia 737219-251

For use in Saudi Arabia 737219-171

Keyboard base major components

19

Item Component Spare part number

For use in South Korea 737219-AD1

For use in Spain 737219-071

For use in Switzerland 737219-BG1

For use in Taiwan 737219-AB1

For use in Thailand 737219-281

For use in Turkey 737219-141

For use in the United Kingdom and Singapore 737219-031

For use in the United States 737219-001

(2) Hinge assembly (includes 2 cables and 2 rubber feet) 736885-001

(3) Audio/USB board (includes audio jack, memory card reader, and USB port)

NOTE: The audio/USB board does not include the audio/USB board cable. The

audio/USB board cable is included in the Cable Kit, spare part number 736883-001.
See

Cable Kit on page 21 for more Cable Kit spare part information.

736894-001

(4) Power connector board:

NOTE: The power connector board does not include the power connector board cable. The power connector

board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more

Cable Kit spare part information.

For use on keyboard base models equipped with a hard drive (includes hard drive

connector, power connector, HDMI port, and USB port)

736895-001

For use on keyboard base models not equipped with a hard drive (includes power

connector, HDMI port, and USB port)

746493-001

(5) TouchPad 736880-001

(6) 500-GB, 5400-rpm, SATA, 5.0-mm hard drive (does not include hard drive

bracket, hard drive connector cable, or screws)

NOTE: The hard drive bracket, hard drive connector cable, and screws are included

in the Hard Drive Hardware Kit, spare part number 736884-001.

737957-005

(7) 3-cell, 33-Wh, 3.05-Ah, Li-ion battery for use only in the keyboard base

(includes cable)

723997-006

(8) Bottom cover (includes rubber feet) 736882-001

20 Chapter 3 Illustrated parts catalog

Cable Kit

Item Component Spare part number

Cable Kit, includes: 736883-001

(1) Proximity board cable

(2) Webcamera/microphone module cable

(3) Power button board cable

(4) Volume button board cable

(5) TouchScreen board cable

(6) NFC module cable

(7) Audio/power board cable

(8) Docking connector board cable

(9) Docking connector board cable

(10) Digital card reader board cable

(11) Display panel cable

(12) TouchPad cable

(13) Docking board ribbon cable

Cable Kit

21

Mass storage devices

Item Component Spare part number

(1) 500-GB, 5400-rpm, SATA, 5.0-mm hard drive (does not include hard drive

bracket, hard drive connector cable, or screws)

737957-005

Hard Drive Hardware Kit, includes: 731424-001

(2a) Hard drive bracket

(2b) Hard drive connector cable

Screws (not illustrated)

(3) Micro-solid-state drive (mSSD):

128-GB mSSD 737218-001

64-GB mSSD 737217-001

22 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Component Spare part number

AC adapter

65-W HP Smart AC adapter (non-PFC, 4.5-mm) 710412-001

65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) 714657-001

Power cord (3-pin, black, 1.83-m):

For use in Argentina 490371-D01

For use in Brazil 490371-201

For use in Denmark 490371-081

For use in Europe 490371-021

For use in Israel 490371-BB1

For use in Italy 490371-061

For use in Japan 490371-291

For use in North America 490371-001

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Taiwan 490371-AB1

For use in Thailand 490371-201

For use in the United Kingdom and Singapore 490371-031

Rubber Kit (includes 2 rear rubber feet) 730888-001

Screw Kit 730889-001

Miscellaneous parts

23

Sequential part number listing

Spare part number Description

490371-001 Power cord for use in North America (3-pin, black, 1.83-m)

490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)

490371-021 Power cord for use in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)

490371-061 Power cord for use in Italy (3-pin, black, 1.83-m)

490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)

490371-201 Power cord for use in Thailand (3-pin, black, 1.83-m)

490371-202 Power cord for use in Brazil (3-pin, black, 1.83-m)

490371-291 Power cord for use in Japan (3-pin, black, 1.83-m)

490371-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)

490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)

490371-AD1 Power cord for use in South Korea (3-pin, black, 1.83-m)

490371-D01 Power cord for use in Argentina (3-pin, black, 1.83-m)

490371-D61 Power cord for use in India (3-pin, black, 1.83-m)

701943-001 HP HDMI-to-VGA adapter

704927-001 HP RJ45-to-USB adapter

710661-006 Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + BT 4.0 Combo Adapter

714657-001 65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm)

717384-006 Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 Combo Adapter

721092-001 45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm)

723895-006 HP lt4112 LTE/HPSA+ Mobile Broadband Module

723996-005 3-cell, 32-Wh, 2.96-Ah, Li-ion battery (for use only in the tablet, includes cable)

723997-006 3-cell, 33-Wh, 3.05-Ah, Li-ion battery (for use only in the keyboard base, includes cable)

724935-006 Broadcom BCM4352 802.11ac 2×2 Wi-Fi + BT 4.0 Combo Adapter

736879-001 Wireless Antenna Kit (includes left and right wireless antenna cables and transceivers)

736880-001 TouchPad

NOTE: The TouchPad does not include the TouchPad cable. The TouchPad cable is included in

the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare

part information.

736881-001 Back cover

736882-001 Bottom cover (includes rubber feet)

24 Chapter 3 Illustrated parts catalog

Spare part number Description

736883-001 Cable Kit

NOTE: See

Cable Kit on page 21 for more Cable Kit spare part information.

736884-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector cable, and screws)

736885-001 Hinge assembly (includes 2 cables and 2 rubber feet)

736886-001 NFC module (includes double-sided adhesive)

NOTE: The NFC module does not include the NFC module cable. The NFC module cable is

included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more

Cable Kit spare part information.

736887-001 Audio/power connector board

NOTE: The audio/power connector board does not include the audio/power connector board

cable. The audio/power connector board cable is included in the Cable Kit, spare part number
736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736888-001 Docking connector board

NOTE: The docking connector board does not include the docking connector board cable. The

docking connector board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736889-001 Power button board

NOTE: The power button board does not include the power button board cable. The power

button board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

736890-001 Proximity sensor module

NOTE: The proximity sensor module does not include the proximity sensor module cable. The

proximity sensor module cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736891-001 Card reader board

NOTE: The card reader board does not include the card reader board cable. The card reader

board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

736892-001 TouchScreen board (includes double-sided adhesive)

NOTE: The TouchScreen board does not include the TouchScreen board cable. The TouchScreen

board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

736893-001 Volume button board

NOTE: The volume button board does not include the volume button board cable. The volume

button board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

736894-001 Audio/USB board (includes audio jack, memory card reader, and USB port)

NOTE: The audio/USB board does not include the audio/USB board cable. The audio/USB

board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

Sequential part number listing

25

Spare part number Description

736895-001 Power connector board for use on tablet models equipped with a hard drive (includes hard drive

connector, power connector, HDMI port, and USB port)

NOTE: The power connector board does not include the power connector board cable. The

power connector board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736896-001 Plastics Kit

736897-001 Rubber Kit

736898-001 Screw Kit

736899-001 Speaker Kit (includes left and right speakers and cables)

736900-001 Webcamera/microphone module (includes double-sided adhesive and grounding tape)

NOTE: The webcamera/microphone module does not include the webcamera/microphone

module cable. The webcamera/microphone module cable is included in the Cable Kit, spare part
number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736901-001 Vibrator module (includes cable)

737216-001 Heat sink (includes replacement thermal material)

737217-001 64-GB micro-solid-state drive

737218-001 128-GB micro-solid-state drive

737219-001 Keyboard/top cover for use in the United States (includes keyboard cable and TouchPad)

737219-031 Keyboard/top cover for use in the United Kingdom and Singapore (includes keyboard cable

and TouchPad)

737219-041 Keyboard/top cover for use in Germany (includes keyboard cable and TouchPad)

737219-051 Keyboard/top cover for use in France (includes keyboard cable and TouchPad)

737219-061 Keyboard/top cover for use in Italy (includes keyboard cable and TouchPad)

737219-071 Keyboard/top cover for use in Spain (includes keyboard cable and TouchPad)

737219-131 Keyboard/top cover for use in Portugal (includes keyboard cable and TouchPad)

737219-141 Keyboard/top cover for use in Turkey (includes keyboard cable and TouchPad)

737219-151 Keyboard/top cover for use in Greece (includes keyboard cable and TouchPad)

737219-161 Keyboard/top cover for use in Latin America (includes keyboard cable and TouchPad)

737219-171 Keyboard/top cover for use in Saudi Arabia (includes keyboard cable and TouchPad)

737219-201 Keyboard/top cover for use in Brazil (includes keyboard cable and TouchPad)

737219-251 Keyboard/top cover for use in Russia (includes keyboard cable and TouchPad)

737219-281 Keyboard/top cover for use in Thailand (includes keyboard cable and TouchPad)

737219-291 Keyboard/top cover for use in Japan (includes keyboard cable and TouchPad)

737219-A41 Keyboard/top cover for use in Belgium (includes keyboard cable and TouchPad)

737219-AB1 Keyboard/top cover for use in South Korea (includes keyboard cable and TouchPad)

26 Chapter 3 Illustrated parts catalog

Spare part number Description

737219-AD1 Keyboard/top cover for use in Taiwan (includes keyboard cable and TouchPad)

737219-B31 Keyboard/top cover for use in the Netherlands (includes keyboard cable and TouchPad)

737219-BG1 Keyboard/top cover for use in Switzerland (includes keyboard cable and TouchPad)

737219-DB1 Keyboard/top cover for use in Canada (includes keyboard cable and TouchPad)

737219-DH1 Keyboard/top cover for use in Denmark, Finland, and Norway (includes keyboard cable

and TouchPad)

737696-001 13.3-inch, AG, FHD, WLED TouchScreen, display assembly

NOTE: The display assembly does not include the display assembly cable. The display assembly

cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for

more Cable Kit spare part information.

737697-001 13.3-inch, AG, HD, WLED TouchScreen, display assembly

NOTE: The display assembly does not include the display assembly cable. The display assembly

cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for

more Cable Kit spare part information.

737957-005 500-GB, 5400-rpm, SATA, 5.0-mm hard drive (does not include hard drive bracket, hard drive

connector cable, or screws)

NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard

Drive Hardware Kit, spare part number 736884-001.

738259-001 NFC module antenna

738498-001 System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W), 4-GB of system memory, a graphics subsystem with UMA memory, and the Linux
operating system (includes replacement thermal material)

738498-501 System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W), 4-GB of system memory, a graphics subsystem with UMA memory, and the Windows

8.1 Standard operating system (includes replacement thermal material)

738498-601 System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W), 4-GB of system memory, a graphics subsystem with UMA memory, and the Windows

8.1 Professional operating system (includes replacement thermal material)

738499-001 System board equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W), 4-GB of system memory, a graphics subsystem with UMA memory, and the Linux
operating system (includes replacement thermal material)

738499-501 System board equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W), 4-GB of system memory, a graphics subsystem with UMA memory, and the Windows

8.1 Standard operating system (includes replacement thermal material)

738499-601 System board equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual

core, 4.5 W), 4-GB of system memory, a graphics subsystem with UMA memory, and the Windows

8.1 Professional operating system (includes replacement thermal material)

740011-006 HP lt4112 LTE/HPSA+ Mobile Broadband Module

Sequential part number listing

27

Spare part number Description

740187-001 RTC battery (includes cable and double-sided adhesive)

746493-001 Power connector board for use on keyboard base models not equipped with a hard drive (includes

power connector, HDMI port, and USB port)

NOTE: The power connector board does not include the power connector board cable. The

power connector board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

28 Chapter 3 Illustrated parts catalog

4 Removal and replacement

preliminary requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screw driver

●

Magnetic screw driver

●

Phillips P0 screw driver

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the tablet, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Tools required

29

Cables and connectors

CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during

the reassembly process. Improper cable placement can damage the tablet.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the tablet, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the tablet. If you are unsure whether the tablet is
off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

30 Chapter 4 Removal and replacement preliminary requirements

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the tablet when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Grounding guidelines

31

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.

●

Use conductive field service tools, such as cutters, screw drivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static­safe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

32 Chapter 4 Removal and replacement preliminary requirements

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Grounding guidelines

33

Removal and replacement procedures

Tablet component replacement procedures

CAUTION: Tablet components described in this chapter should only be accessed by an authorized

service provider. Accessing these parts can damage the tablet and void the warranty.

This chapter provides removal and replacement procedures for authorized service provider only parts.

There are as many as 29 screws that must be removed, replaced, and/or loosened when servicing the
tablet. Make special note of each screw size and location during removal and replacement.

Back cover

Description Spare part number

Back cover (includes internal shielding) 736881-001

Display assembly:

NOTE: The display assembly does not include the display assembly cable. The display assembly cable is included in the

Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

13.3-inch, AG, FHD, WLED TouchScreen, display assembly 737696-001

13.3-inch, AG, HD, WLED TouchScreen, display assembly 737697-001

Before disassembling the tablet, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

Remove the back cover:

1. Place the tablet on a flat surface, display screen side up, with the docking connector, power

connector, and audio connector toward you.

34 Chapter 4 Removal and replacement preliminary requirements

2. Remove the display assembly screw cover trim piece.

The display assembly screw cover trim piece is included with all tablet spare part components.

3. Remove the four Phillips PM2.0×4.0 screws that secure the back cover to the display assembly.

CAUTION: Before positioning the tablet with the display screen facing down, make sure the

work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution
can result in damage to the display screen.

4. Turn the tablet upside down, with the docking connector, power connector, and audio connector

toward you.

5. Lift the bottom edge of the back cover (1), and then swing it up and back (2) until the left and

right edges detach from the display assembly.

Removal and replacement procedures

35

6. Remove the back cover (3).

7. Remove the back cover.

Reverse this procedure to install the back cover.

Tablet battery

Description Spare part number

3-cell, 32-Wh, 2.96-Ah, Li-ion battery for use only in the tablet (includes cable) 723996-005

Before removing the tablet battery, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a

replacement battery provided by HP, or a compatible battery purchased from HP.

CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of

information. To prevent loss of information, save your work or shut down the tablet through Windows
before removing the battery.

Remove the tablet battery:

1. Remove the four Phillips PM2.0×3.0 screws (1) and the three Phillips PM2.0×2.5 broad head

screws (2) that secure the battery to the display assembly.

2. Release the battery (3) by lifting it and sliding it slightly to the left.

3. Disconnect the battery cable (4) from the system board.

36 Chapter 4 Removal and replacement preliminary requirements

4. Remove the tablet battery (5).

Reverse this procedure to install the tablet battery.

Proximity sensor module

Description Spare part number

Proximity sensor module

NOTE: The proximity sensor module does not include the proximity sensor module cable. The

proximity sensor module cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736890-001

Before removing the proximity sensor module, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Removal and replacement procedures

37

Remove the proximity sensor module:

1. Disconnect the proximity sensor module cable (1) from the system board.

2. Remove the Phillips PM2.0×3.0 screw (2) that secures the proximity sensor module to the

display assembly.

3. Remove the proximity sensor module (3) and cable.

Reverse this procedure to install the proximity sensor module.

Webcamera/microphone module

Description Spare part number

Webcamera/microphone module (includes double-sided adhesive and grounding tape)

NOTE: The webcamera/microphone module does not include the webcamera/microphone

module cable. The webcamera/microphone module cable is included in the Cable Kit, spare part
number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736900-001

Before removing the webcamera/microphone module, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

38 Chapter 4 Removal and replacement preliminary requirements

4. Remove the back cover (see Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Remove the webcamera/microphone module:

1. Detach the grounding tape (1) that secures the webcamera/microphone module to the

display assembly.

2. Disconnect the webcamera/microphone module cable (2) from the system board.

3. Detach the webcamera/microphone module (3) from the display assembly. (The webcamera/

microphone module is attached to the display assembly with double-sided adhesive.)

4. Remove the webcamera/microphone module and cable.

Reverse this procedure to install the webcamera/microphone module.

Removal and replacement procedures

39

micro Solid-state drive (mSSD)

Description Spare part number

128-GB mSSD 737218-001

64-GB mSSD 737217-001

Before removing the solid-state drive, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Remove the solid-state drive:

1. Remove the Phillips PM2.0×3.0 screw (1) that secures the solid-state drive to the system board.

(The solid-state drive tilts up.)

2. Remove the solid-state drive (2) by pulling the drive away from the slot at an angle.

40 Chapter 4 Removal and replacement preliminary requirements

Reverse this procedure to install the solid-state drive.

WLAN module

Description Spare part number

Broadcom BCM4352 802.11ac 2×2 Wi-Fi + BT 4.0 Combo Adapter 724935-006

Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + BT 4.0 Combo Adapter 710661-006

Intel Wireless-N 7260BN 802.11 b/g/n 2×2 WiFi + BT 4.0 Combo Adapter 717384-006

Before removing the WLAN module, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal

labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal
labeled “2”.

2. Remove the Phillips PM2.0×3.0 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)

Removal and replacement procedures

41

3. Remove the WLAN module (3) by pulling the drive away from the slot at an angle.

NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module,

protective sleeves should be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

42 Chapter 4 Removal and replacement preliminary requirements

WWAN module

Description Spare part number

HP hs3110 HSPA+ Mobile Broadband Module 723895-006

HP lt4112 LTE/HPSA+ Mobile Broadband Module 740011-006

Before removing the WWAN module, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Remove the WWAN module:

1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.

NOTE: The WWAN antenna cable labeled “5” connects to the WWAN module “Main”

terminal labeled “5”. The WWAN antenna cable labeled “6” connects to the WWAN module
“Aux/GPS” terminal labeled “6”.

2. Remove the Phillips PM2.0×2.5 broad head screw (2) that secures the WWAN module to the

system board. (The WWAN module tilts up.)

Removal and replacement procedures

43

3. Remove the WWAN module (3) by pulling the drive away from the slot at an angle.

NOTE: If the WWAN antenna cables are not connected to the terminals on the WWAN module,

protective sleeves should be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WWAN module.

44 Chapter 4 Removal and replacement preliminary requirements

Power button board

Description Spare part number

Power button board

NOTE: The power button board does not include the power button board cable. The power

button board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

736889-001

Before removing the power button board, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Remove the power button board:

1. Release the zero insertion force (ZIF) connector (1) to which the power button board cable is

attached, and then disconnect the power button board cable from the system board.

2. Remove the Phillips PM2.0×3.0 screw (2) that secures the power button board to the

display assembly.

3. Remove the power button board (3) and cable.

Reverse this procedure to install the power button board.

Removal and replacement procedures

45

RTC battery

Description Spare part number

RTC battery (includes cable and double-sided adhesive) 740187-601

Before removing the system board, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Remove the RTC battery:

1. Disconnect the RTC battery cable (1) from the system board.

2. Detach the RTC battery (2) from the display assembly. (The RTC battery is attached to the

display assembly with double-sided adhesive.)

3. Remove the system board.

Reverse this procedure to install the system board.

46 Chapter 4 Removal and replacement preliminary requirements

Volume button board

Description Spare part number

Volume button board (includes cable)

NOTE: The volume button board does not include the volume button board cable. The volume

button board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

736893-001

Before removing the volume button board, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Remove the volume button board:

1. Release the ZIF connector (1) to which the volume button board cable is attached, and then

disconnect the volume button board cable from the system board.

2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the volume button board to the

display assembly.

Removal and replacement procedures

47

3. Remove the volume button board (3).

Reverse this procedure to install the volume button board.

TouchScreen board

Description Spare part number

TouchScreen board (includes double-sided adhesive)

NOTE: The TouchScreen board does not include the TouchScreen board cable. The TouchScreen

board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

736892-001

Before removing the TouchScreen board, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

48 Chapter 4 Removal and replacement preliminary requirements

Remove the TouchScreen board:

1. Release the two TouchScreen board ZIF connectors (1) and (2) to which the display panel

TouchScreen cables are attached, and then disconnect the display panel TouchScreen cables from
the TouchScreen board.

2. Release the system board ZIF connector (3) to which the TouchScreen board cable is attached,

and then disconnect the TouchScreen board cable from the system board.

3. Detach the TouchScreen board (4) from the display assembly. (The TouchScreen board is attached

to the display assembly with double-sided adhesive.)

4. Remove the TouchScreen board and cable.

Reverse this procedure to install the TouchScreen board.

NFC module

Description Spare part number

NFC module (includes double-sided adhesive)

NOTE: The NFC module does not include the NFC module cable. The NFC module cable is

included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more

Cable Kit spare part information.

736886-001

Before removing the NFC module, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Removal and replacement procedures

49

Remove the NFC module:

1. Release the audio/power connector board ZIF connector (1) to which the NFC module cable is

attached, and then disconnect the NFC module cable from the audio/power connector board.

2. Release the NFC module ZIF connector (2) to which the NFC antenna cable is attached, and then

disconnect the NFC antenna cable from the NFC module.

3. Detach the NFC module (3) from the display assembly. (The NFC module is attached to the

display assembly with double-sided adhesive.)

4. Remove the NFC module and cable.

Reverse this procedure to install the NFC module.

50 Chapter 4 Removal and replacement preliminary requirements

Audio/power connector board

Description Spare part number

Aiudio/power connector board

NOTE: The audio/power connector board does not include the audio/power connector board

cable. The audio/power connector board cable is included in the Cable Kit, spare part number
736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

736887-001

Before removing the audio/power connector board, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Remove the audio/power connector board:

1. Release the audio/power connector board ZIF connector (1) to which the NFC module cable is

attached, and then disconnect the NFC module cable from the audio/power connector board.

2. Release the system board ZIF connector (2) to which the audio/power connector board cable is

attached, and then disconnect the audio/power connector board cable from the system board.

3. Disconnect the speaker cable (3) from the audio/power connector board.

4. Remove the two Phillips PM2.0×3.0 screws (4) that secure the audio/power connector board to

the display assembly.

Removal and replacement procedures

51

5. Remove the audio/power connector board (5).

6. Remove the audio/power connector board and cable.

Reverse this procedure to install the audio/power connector board.

Vibrator module

Description Spare part number

Vibrator module (includes cable) 736901-001

Before removing the vibrator module, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Remove the vibrator module:

1. Disconnect the vibrator module cable (1) from the system board.

52 Chapter 4 Removal and replacement preliminary requirements

2. Release the vibrator module (2) from the clip molded into the display assembly.

3. Remove the vibrator module and cable.

Reverse this procedure to install the vibrator module.

Docking connecter board

Description Spare part number

Docking connecting board

NOTE: The docking connector board does not include the docking connector board cables. The

docking connector board cables are included in the Cable Kit, spare part number 736883-001.
See

Cable Kit on page 21 for more Cable Kit spare part information.

736888-001

Before removing the docking connector board, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Removal and replacement procedures

53

Remove the docking connector board:

1. Disconnect the vibrator module cable (1) from the docking connector board.

2. Release the system board ZIF connector (2) to which the longer docking connector board cable is

attached, and then disconnect the longer docking connector board cable from the system board.

3. Detach the two pieces of grounding tape (3) that secure the shorter docking connector board

cable to the display assembly.

4. Release the system board ZIF connector (4) to which the shorter docking connector board cable is

attached, and then disconnect the shorter docking connector board cable from the system board.

5. Disconnect the Windows button board cable (5) from the docking connector board.

6. Remove the two Phillips PM2.0×3.0 screws (6) that secure the docking connector board to the

display assembly.

7. Remove the docking connector board (7) and cables.

Reverse this procedure to install the docking connector board.

54 Chapter 4 Removal and replacement preliminary requirements

Display panel cable

NOTE: The display panel cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit on page 21 for more Cable Kit spare part information.

Before removing the display panel cable, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Remove the display panel cable:

1. Release the adhesive strip (1) that secures the display panel cable connector to the

display assembly.

2. Use the display panel cable connector bar (2) to disconnect the display panel cable (3) from the

display panel.

3. Disconnect the display panel cable (4) from the system board.

4. Remove the docking panel cable board (5).

Reverse this procedure to install the display panel cable.

Removal and replacement procedures

55

Card reader board

Description Spare part number

Card reader board

NOTE: The card reader board does not include the card reader board cable. The card reader

board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

736891-001

Before removing the card reader board, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34).

5. Remove the tablet battery (see

Tablet battery on page 36).

Remove the card reader board:

1. Release the system board ZIF connector (1) to which the card reader board cable is attached, and

then disconnect the card reader board cable from the system board.

2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the card reader board to the

display assembly.

56 Chapter 4 Removal and replacement preliminary requirements

3. Remove the card reader board (3) by sliding it forward, making sure to carefully route the card

reader board cable through the opening (4) in the display assembly.

Reverse this procedure to install the card reader board.

Speakers

Description Spare part number

Speaker Kit (includes left and right speakers and cables) 736899-001

Before removing the speakers, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34), and then remove the following components:

a. Tablet battery (see

Tablet battery on page 36)

b. Audio/power connector board (see

Audio/power connector board on page 51)

Removal and replacement procedures

57

c. Docking connector board (see Docking connecter board on page 53)

d. Card reader board (see

Card reader board on page 56)

Remove the speakers:

1. Release the speaker cables (1) from the retention clips and routing channels built into the

display assembly.

2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the speakers to the display assembly.

3. Remove the speakers (3).

Reverse this procedure to install the speakers.

Wireless antennas

Description Spare part number

Antenna Kit (includes WLAN antenna cables and transceivers and WLAN antenna cables and
transceivers)

736879-001

Before removing the wireless antenna cables and transceivers, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34), and then remove the following components:

a. Tablet battery (see

Tablet battery on page 36)

b. Proximity sensor module (see

Proximity sensor module on page 37)

c. Webcamera/microphone module (see

Webcamera/microphone module on page 38)

58 Chapter 4 Removal and replacement preliminary requirements

d. WWAN module (see WWAN module on page 43)

e. Volume button board (see

Volume button board on page 47)

Remove the wireless antenna cables and transceivers:

1. Disconnect the WLAN antenna cables (1) from the WLAN module.

2. Release the wireless antenna cables from the retention clips (2) and routing channel built into the

display assembly.

3. Detach the wireless antenna transceivers (3) from the display assembly. (The wireless antenna

transceivers are attached to the display assembly with double-sided adhesive.)

Reverse this procedure to install the wireless antenna cables and transceivers.

Removal and replacement procedures

59

System board

Description Spare part number

Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5
W) and the Windows 8.1 Professional operating system

738499-601

Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5
W) and the Windows 8.1 Standard operating system

738499-501

Equipped with an Intel Core i5-4202Y 1.60-GHz processor (3.00-MB L3 cache, dual core, 4.5
W) and the Linux operating system

738499-001

Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 4.5
W) and the Windows 8.1 Professional operating system

738498-601

Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 4.5
W) and the Windows 8.1 Standard operating system

738498-501

Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 4.5
W) and the Linux operating system

738498-001

Before removing the system board, follow these steps:

1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,

and then shut it down through the operating system.

2. Disconnect the power from the tablet by unplugging the power cord from the tablet.

3. Disconnect all external devices from the tablet.

4. Remove the back cover (see

Back cover on page 34), and then remove the following components:

a. Tablet battery (see

Tablet battery on page 36)

b. Solid-state module (see

Webcamera/microphone module on page 38)

c. WLAN module (see

WLAN module on page 41)

d. WWAN module (see

WWAN module on page 43)

60 Chapter 4 Removal and replacement preliminary requirements

Remove the system board:

1. Disconnect the following cables from the system board:

(1) TouchScreen board cable

(2) Proximity sensor module cable

(3) Power button board cable

(4) Docking connector board cable

(5) Audio/power connector board cable

(6) Webcamera/microphone module cable

(7) Docking connector board cable

(8) Display panel cable

(9) Card reader board cable

(10) Volume button board cable

(11) RTC battery cable

2. Remove the three Phillips PM2.0×2.3 screws (1) that secure the system board to the

display assembly.

Removal and replacement procedures

61

3. Remove the system board (2).

Reverse this procedure to install the system board.

62 Chapter 4 Removal and replacement preliminary requirements

Keyboard base component replacement procedures

CAUTION: Keyboard base components described in this chapter should only be accessed by

an authorized service provider. Accessing these parts can damage the keyboard base and void
the warranty.

This chapter provides removal and replacement procedures for authorized service provider only parts.

There are as many as 35 screws that must be removed, replaced, and/or loosened when servicing
the keyboard base. Make special note of each screw size and location during removal
and replacement.

Bottom cover

Description Spare part number

Bottom cover (includes rubber feet) 736882-001

Before disassembling the keyboard base, follow these steps:

1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are

off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the

tablet and keyboard base.

3. Disconnect the tablet from the keyboard base.

Remove the bottom cover:

1. Remove the four Phillips PM2.0×4.25 screws (1) that secure the bottom cover to the keyboard/

top cover.

2. Remove the rubber feet (2).

NOTE: The rubber feet are available in the Rubber Kit, spare part number 736897-001.

Removal and replacement procedures

63

3. Remove the two Phillips PM2.0×4.0 screws (3) that secure the bottom cover to the keyboard/

top cover.

4. Lift the rear edge of the bottom cover until the left and right sides detach from the keyboard/

top cover.

5. Remove the bottom cover.

Reverse this procedure to install the bottom cover.

64 Chapter 4 Removal and replacement preliminary requirements

Keyboard base battery

Description Spare part number

3-cell, 33-Wh, 3.05-Ah, Li-ion battery for use only in the keyboard base (includes cable) 723997-006

Before removing the keyboard base battery, follow these steps:

1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are

off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the

tablet and keyboard base.

3. Disconnect the tablet from the keyboard base.

4. Remove the bottom cover (see

Bottom cover on page 63).

WARNING! To reduce potential safety issues, use only the battery provided with the keyboard base,

a replacement battery provided by HP, or a compatible battery purchased from HP.

CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of

information. To prevent loss of information, save your work or shut down the tablet through Windows
before removing the battery.

Remove the keyboard base battery:

1. Disconnect the keyboard base battery cable (1) from the power connector board.

2. Release the hinge assembly cables from the clips (2) built into the keyboard base battery.

3. Remove the four Phillips PM2.0×3.0 screws (3) that secure the keyboard base battery to the

keyboard/top cover.

Removal and replacement procedures

65

4. Remove the keyboard base battery (4).

Reverse this procedure to install the keyboard base battery.

66 Chapter 4 Removal and replacement preliminary requirements

TouchPad

Description Spare part number

TouchPad (includes cable) 736880-001

Before removing the TouchPad, follow these steps:

1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are

off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the

tablet and keyboard base.

3. Disconnect the tablet from the keyboard base.

4. Remove the bottom cover (see

Bottom cover on page 63).

5. Disconnect the keyboard base battery cable from the audio/USB board (see

Keyboard base

battery on page 65).

Remove the TouchPad:

1. Release the audio/USB board ZIF connector (1) to which the TouchPad cable is attached, and

then disconnect the TouchPad cable from the audio/USB board.

2. Remove the six Phillips PM2.0×2.5 screws (2) that secure the TouchPad to the keyboard/

top cover.

3. Remove the TouchPad (3).

Reverse this procedure to install the TouchPad.

Removal and replacement procedures

67

Audio/USB board

Description Spare part number

Audio/USB board (includes audio jack, memory card reader, and USB port)

NOTE: The audio/USB board does not include the audio/USB board cable. The audio/USB

board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

736894-001

Before removing the audio/USB board, follow these steps:

1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are

off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the

tablet and keyboard base.

3. Disconnect the tablet from the keyboard base.

4. Remove the bottom cover (see

Bottom cover on page 63).

5. Remove the keyboard base battery (see

Keyboard base battery on page 65).

Remove the audio/USB board:

1. Release the power connector board ZIF connector (1) to which the audio/USB board cable is

attached, and then disconnect the audio/USB board cable from the power connector board.

2. Release the audio/USB board ZIF connector (2) to which the TouchPad cable is attached, and

then disconnect the TouchPad cable from the audio/USB board.

3. Release the audio/USB board ZIF connector (3) to which the keyboard cable is attached, and

then disconnect the keyboard cable from the audio/USB board.

4. Remove the four Phillips PM2.0×3.0 screws (4) that secure the audio/USB board to the

keyboard/top cover.

5. Lift the left side of the audio/USB board, and then swing it up (5) and to the right until it rests

upside down on the right side of the keyboard/top cover.

68 Chapter 4 Removal and replacement preliminary requirements

6. Disconnect the hinge assembly cable (1) from the audio/USB board.

7. Remove the audio/USB board (2) and cable.

Reverse this procedure to install the audio/USB board.

Power connector board

NOTE: The power connector board does not include the power connector board cable. The power

connector board cable is included in the Cable Kit, spare part number 736883-001. See

Cable Kit

on page 21 for more Cable Kit spare part information.

Description Spare part number

For use on keyboard base models equipped with a hard drive (includes hard drive connector,
power connector, HDMI port, and USB port)

736895-001

For use on keyboard base models not equipped with a hard drive (includes power connector,
HDMI port, and USB port)

746493-001

Before removing the power connector board, follow these steps:

1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are

off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the

tablet and keyboard base.

3. Disconnect the tablet from the keyboard base.

4. Remove the bottom cover (see

Bottom cover on page 63).

5. Remove the keyboard base battery (see

Keyboard base battery on page 65).

Removal and replacement procedures

69

Remove the power connector board:

1. Release the power connector board ZIF connector (1) to which the audio/USB board cable is

attached, and then disconnect the audio/USB board cable from the power connector board.

2. Remove the three Phillips PM2.0×3.0 screws (2) that secure the power connector board to the

keyboard/top cover.

3. Lift the right side of the power connector board, and then swing it up (3) and to the left until it

rests upside down on the right side of the keyboard/top cover.

4. Disconnect the hinge assembly cable (1) from the power connector board.

5. Disconnect the hard drive cable (2) from the power connector board.

6. Remove the power connector board (3).

Reverse this procedure to install the power connector board.

70 Chapter 4 Removal and replacement preliminary requirements

Hard drive

Description Spare part number

500-GB, 5400-rpm, SATA, 5.0-mm hard drive (does not include hard drive bracket, hard drive
connector cable, or screws)

NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard

Drive Hardware Kit, spare part number 736884-001.

737957-005

Before removing the hard drive, follow these steps:

1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are

off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the

tablet and keyboard base.

3. Disconnect the tablet from the keyboard base.

4. Remove the bottom cover (see

Bottom cover on page 63).

5. Remove the keyboard base battery (see

Keyboard base battery on page 65).

6. Remove the power connector board (see

Power connector board on page 69).

Remove the hard drive:

1. Release the grounding tape (1) that secures the hard drive to the keyboard/top cover.

2. Remove the four Phillips PM2.0×3.0 screws (2) that secure the hard drive to the keyboard/

top cover.

Removal and replacement procedures

71

3. Remove the hard drive (3).

4. If it is necessary to disassemble the hard drive, perform the following steps:

a. Disconnect the hard drive connector cable (1) from the hard drive.

b. Remove the four Phillips PM2.75×4.0 screws (2) that secure the hard drive bracket to the

hard drive.

72 Chapter 4 Removal and replacement preliminary requirements

c. Remove the hard drive bracket (3) from the hard drive.

The hard drive bracket, hard drive connector cable, and screws are available in the Hard
Drive Hardware Kit, spare part number 736884-001.

Reverse this procedure to install the hard drive.

Hinge assembly

NOTE: The hinge assembly spare part kit includes two cables and two rubber feet.

Description Spare part number

Hinge assembly (includes 2 cables and 2 rubber feet) 736885-001

Before removing the hinge assembly, follow these steps:

1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are

off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the

tablet and keyboard base.

3. Disconnect the tablet from the keyboard base.

4. Remove the bottom cover (see

Bottom cover on page 63).

5. Remove the keyboard base battery (see

Keyboard base battery on page 65).

6. Remove the audio /USB board (see

Audio/USB board on page 68).

7. Remove the power connector board (see

Power connector board on page 69).

Removal and replacement procedures

73

Remove the hinge assembly:

1. Remove the four Phillips PM2.0×3.0 screws (1) that secure the hinge assembly to the keyboard/

top cover.

2. Remove the hinge assembly (2) and cables.

Reverse this procedure to install the hinge assembly.

74 Chapter 4 Removal and replacement preliminary requirements

5 Using Setup Utility (BIOS) and HP

PC Hardware Diagnostics (UEFI)

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
(BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the
amount of system and extended memory.

Starting Setup Utility (BIOS)

To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.

Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.

NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the

computer from operating properly.

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn
+esc (if you are already in Windows) or by using Setup Utility (BIOS).

1. Start Setup Utility (BIOS) (see

Starting Setup Utility (BIOS) on page 75).

2. Use the arrow keys to select Main.

Starting Setup Utility (BIOS)

75

3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select

Exit Discarding Changes, and then press enter.

4. Select Yes.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. From the Start screen, type support, and then select the HP Support Assistant app.

2. Click Updates and tune-ups, and then click Check for HP updates now.

3. Follow the on-screen instructions.

4. At the download area, follow these steps:

a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on

your computer. If the update is more recent than your BIOS, make a note of the date, name,
or other identifier. You may need this information to locate the update later, after it has been
downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

If the update is more recent than your BIOS, make a note of the path to the location on your
hard drive where the BIOS update is downloaded. You will need to access this path when
you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the
download is complete. If no instructions are revealed, follow these steps:

1. From the Start screen, type e, and then select File Explorer.

2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

76 Chapter 5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs
outside the operating system so that it can isolate hardware failures from issues that are caused by the
operating system or other software components.

To start HP PC Hardware Diagnostics UEFI:

1. Turn on or restart the computer, quickly press esc, and then press f2.

The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following
order:

a. Connected USB drive

NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 77.

b. Hard drive

c. BIOS

2. Click the type of diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test, press esc.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only.

1. Go to http://www.hp.com.

2. Click Support & Drivers, and then click the Drivers & Software tab.

3. Enter the product name in the text box, and then click Search.

4. Select your computer model, and then select your operating system.

5. In the Diagnostic section, click HP UEFI Support Environment.

– or –

Click Download, and then select Run.

Using HP PC Hardware Diagnostics (UEFI)

77

6 Specifications

Metric U.S.

Dimensions – Tablet

Width 34.00 cm 13.39 in

Depth 21.60 cm 8.50 in

Height 1.11 cm 0.44 in

Weight (lowest weight configuration) 1.07 kg 2.36 lb

Dimensions – Keyboard base

Width 34.00 cm 13.39 in

Depth 21.70 cm 8.54 in

Height 0.88 cm 0.35 in

Weight (lowest weight configuration) 1.00 kg 2.21 lb

Dimensions – System (tablet and keyboard base)

Width 34.00 cm 13.39 in

Depth 23.00 cm 9.06 in

Height 19.90 cm 0.78 in

Weight (lowest weight configuration) 2.07 kg 4.56 lb

Input power

Operating voltage and current 19.5 V dc @ 2.31 A – 45 W

19.5 V dc @ 3.33 A – 65 W

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (non-condensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

78 Chapter 6 Specifications

Metric U.S.

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this

range of temperatures.

79

7 Backing up, restoring, and

recovering

Your computer includes tools provided by HP and the operating system to help you safeguard your
information and retrieve it if you ever need to. These tools will help you return your computer to a
proper working state or even back to the original factory state, all with simple steps.

This chapter provides information about the following processes:

●

Creating recovery media and backups

●

Restoring and recovering your system

NOTE: This guide describes an overview of backing up, restoring and recovering options. For more

details about the tools provided, see Help and Support. From the Start screen, type h, and then select
Help and Support.

80 Chapter 7 Backing up, restoring, and recovering

Creating recovery media and backups

Recovery after a system failure is only as good as your most recent backup.

1. After you successfully set up the computer, create HP Recovery media. This step creates a backup

of the HP Recovery partition on the computer. The backup can be used to reinstall the original
operating system in cases where the hard drive is corrupted or has been replaced.

HP Recovery media you create will provide the following recovery options:

●

System Recovery—Reinstalls the original operating system and the programs that were
installed at the factory.

●

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications.

●

Factory Reset—Restores the computer to its original factory state by deleting all information
from the hard drive and re-creating the partitions. Then it reinstalls the operating system and
the software that was installed at the factory.

2. As you add hardware and software programs, create system restore points. A system restore point

is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time.
A system restore point contains information that Windows uses, such as registry settings. Windows
creates a system restore point for you automatically during a Windows update and during other
system maintenance (such as a software update, security scanning, or system diagnostics). You
can also manually create a system restore point at any time. For more information and steps for
creating specific system restore points, see Help and Support. From the Start screen, type h, and
then select Help and Support.

3. As you add photos, video, music, and other personal files, create a backup of your personal

information. Windows File History can be set to regularly and automatically back up files from
libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and
they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore
the files that you backed up using File History. Restoring files is also useful if you ever choose to
reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager.

NOTE: File History is not enabled by default, so you must turn it on.

For more information and steps for enabling Windows File History, see Help and Support. From
the Start screen, type h, and then select Help and Support.

Creating recovery media and backups

81

Creating HP Recovery media

HP Recovery Manager is a software program that offers a way to create recovery media after you
successfully set up the computer. HP Recovery media can be used to perform system recovery if the
hard drive becomes corrupted. System recovery reinstalls the original operating system and the
software programs installed at the factory, and then configures the settings for the programs. HP
Recovery media can also be used to customize the system or aid in the replacement of a hard drive.

●

Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and
keep them in a safe place.

●

HP Recovery Manager examines the computer and determines the required storage capacity for
the blank USB flash drive or the number of blank DVD discs that will be required.

●

To create recovery discs, your computer must have an optical drive with DVD writer capability,
and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not
use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu­ray) discs; they are not compatible with HP Recovery Manager software. Or instead you can use a
high-quality blank USB flash drive.

●

If your computer does not include an integrated optical drive with DVD writer capability, but you
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs, or you can obtain recovery discs for your computer from the
HP website. For U.S. support, go to

http://www.hp.com/go/contactHP. For worldwide support,

go to

http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical

drive, it must be connected directly to a USB port on the computer; the drive cannot be connected
to a USB port on an external device, such as a USB hub.

●

Be sure that the computer is connected to AC power before you begin creating the
recovery media.

●

The creation process can take up to an hour or more. Do not interrupt the creation process.

●

If necessary, you can exit the program before you have finished creating all of the recovery DVDs.
HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery
Manager, you will be prompted to continue, and the remaining discs will be burned.

IMPORTANT: For tablets, connect to the keyboard base before beginning these steps (select models

only).

To create HP Recovery media:

1. From the Start screen, type recovery, and then select HP Recovery Manager.

2. Select Recovery Media Creation, and then follow the on-screen instructions.

If you ever need to recover the system, see

Recovering using HP Recovery Manager on page 85.

82 Chapter 7 Backing up, restoring, and recovering

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:

●

If you need to restore your personal files and data, you can use Windows File History to restore
your information from the backups you created. For more information and steps for using File
History, see Help and Support. From the Start screen, type h, and then select Help and
Support.

●

If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application
or driver.

From the Start screen, type recovery, select HP Recovery Manager, select Drivers and
Applications Reinstall, and then follow the on-screen instructions.

●

If you want to restore the system to a previous state without losing any personal information,
Windows System Restore is an option. System Restore allows you to restore without the
requirements of Windows Refresh or a reinstallation. Windows creates system restore points
automatically during a Windows update and other system maintenance events. Even if you did not
manually create a restore point, you can choose to restore to a previous point, automatically
created. For more information and steps for using Windows System Restore, see Help and
Support. From the Start screen, type h, and then select Help and Support.

●

If you want a quick and easy way to recover the system without losing your personal information,
settings, or apps that came preinstalled on your computer or were purchased from the Windows
Store, consider using Windows Refresh. This option does not require backing up data to another
drive. See

Using Windows Refresh for quick and easy recovery on page 84.

●

If you want to reset your computer to its original state, Windows provides an easy way to remove
all personal data, apps, and settings, and reinstall Windows.

For more information, see

Remove everything and reinstall Windows on page 84.

●

If you want to reset your computer using a minimized image, you can choose the HP Minimized
Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media.
Minimized Image Recovery installs only drivers and hardware-enabling applications. Other
applications included in the image continue to be available for installation through the Drivers and
Applications Reinstall option in HP Recovery Manager.

For more information, see

Recovering using HP Recovery Manager on page 85.

●

If you want to recover the computer's original factory partitioning and content, you can choose the
System Recovery option from the HP Recovery media. For more information, see

Recovering using

HP Recovery Manager on page 85.

●

If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to
restore the factory image to the replacement drive. For more information, see

Recovering using HP

Recovery Manager on page 85.

●

If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager
offers the Remove Recovery Partition option.

Restore and recovery

83

For more information, see Removing the HP Recovery partition on page 87.

Using Windows Refresh for quick and easy recovery

When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.

IMPORTANT: Refresh removes any traditional applications that were not originally installed on the

system at the factory.

NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a

quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling
traditional applications. From the Start screen, type h, and then select Help and Support.

NOTE: You may be prompted for your permission or password when using Refresh. See Help and

Support for more information. From the Start screen, type h, and then select Help and Support.

To start Refresh:

1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal

the charms.

2. Click Settings.

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Scroll the right-side choices down to display Refresh your PC without affecting your files.

5. Under Refresh your PC without affecting your files, select Get started, and then follow

the on-screen instructions.

Remove everything and reinstall Windows

Sometimes you want to perform detailed reformatting of your computer, or you want to remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option removes
all personal data, apps, and settings from your computer, and reinstalls Windows.

IMPORTANT: This option does not provide backups of your information. Before using this option,

back up any personal information you wish to retain.

You can initiate this option by using the f11 key or from the Start screen.

To use the f11 key:

1. Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2. Choose your keyboard layout.

84 Chapter 7 Backing up, restoring, and recovering

3. Select Troubleshoot from the boot options menu.

4. Select Reset your PC, and then follow the on-screen instructions.

To use the Start screen:

1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal

the charms.

2. Click Settings.

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Scroll the right-side choices down to display Remove everything and reinstall Windows.

5. Under Remove everything and reinstall Windows, select Get started, and follow the

on-screen instructions.

Recovering using HP Recovery Manager

HP Recovery Manager software allows you to recover the computer to its original factory state. Using
the HP Recovery media you created, you can choose from one of the following recovery options:

●

System Recovery—Reinstalls the original operating system, and then configures the settings for the
programs that were installed at the factory.

●

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and
software, but not other software applications.

●

Factory Reset—Restores the computer to its original factory state by deleting all information from
the hard drive and re-creating the partitions. Then it reinstalls the operating system and the
software that was installed at the factory.

The HP Recovery partition (select models only) allows Minimized Image Recovery.

What you need to know

●

HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's
website or reinstall the software from the media provided by the manufacturer.

●

Recovery through HP Recovery Manager should be used as a final attempt to correct
computer issues.

●

HP Recovery media must be used if the computer hard drive fails.

●

To use the Factory Reset or System Recovery options, you must use HP Recovery media.

●

If the HP Recovery media do not work, you can obtain recovery media for your system from the HP
website. For U.S. support, go to

http://www.hp.com/go/contactHP. For worldwide support, go

to

http://welcome.hp.com/country/us/en/wwcontact_us.html.

IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data.

Before beginning recovery, back up any personal data you wish to retain.

Restore and recovery

85

Using the HP Recovery partition to recover a minimized image
(select models only)

The HP Recovery partition (select models only) allows you to perform a minimized image recovery
without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be
used if the hard drive is still working.

To start HP Recovery Manager from the HP Recovery partition:

1. Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2. Choose your keyboard layout.

3. Select Troubleshoot from the boot options menu.

4. Select HP Recovery Manager, and follow the on-screen instructions.

Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your system
does not have an HP Recovery partition or if the hard drive is not working properly.

1. If possible, back up all personal files.

2. Insert the first HP Recovery disc you created into the optical drive on your computer or into an

optional external optical drive, and then restart the computer.

– or –

Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then
restart the computer.

NOTE: If the computer does not automatically restart in HP Recovery Manager, change the

computer boot order. See

Changing the computer boot order on page 86.

3. Follow the on-screen instructions.

Changing the computer boot order

If computer does not restart in HP Recovery Manager, you can change the computer boot order, which
is the order of devices listed in BIOS where the computer looks for startup information. You can change
the selection for an optical drive or a USB flash drive.

To change the boot order:

1. Insert the HP Recovery media you created.

2. Restart the computer, quickly press esc, and then press f9 for boot options.

86 Chapter 7 Backing up, restoring, and recovering

3. Select the optical drive or USB flash drive you want to boot from.

4. Follow the on-screen instructions.

Removing the HP Recovery partition

HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard
drive space.

IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh,

the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option
for minimized image recovery. Create HP Recovery media before removing the Recovery partition to
ensure you have recovery options; see

Creating HP Recovery media on page 82.

Follow these steps to remove the HP Recovery partition:

1. From the Start screen, type recovery, and then select HP Recovery Manager.

2. Select Remove Recovery Partition, and then follow the on-screen instructions.

Restore and recovery

87

8 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

●

The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries 113

Requirements for specific countries and regions

Country/region Accredited agency Applicable note number

Australia EANSW 1

Austria OVE 1

Belgium CEBC 1

Canada CSA 2

Denmark DEMKO 1

Finland FIMKO 1

88 Chapter 8 Power cord set requirements

Country/region Accredited agency Applicable note number

France UTE 1

Germany VDE 1

Italy IMQ 1

Japan METI 3

The Netherlands KEMA 1

Norway NEMKO 1

The People's Republic of China COC 5

South Korea EK 4

Sweden CEMKO 1

Switzerland SEV 1

Taiwan BSMI 4

The United Kingdom BSI 1

The United States UL 2

1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler

and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole

grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler

and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler

and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

Requirements for specific countries and regions

89

9Recycling

When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose
of the battery in general household waste. Follow the local laws and regulations in your area for
battery disposal.

HP encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries. For more information about recycling programs, see the HP Web site at

http://www.hp.com/recycle.

90 Chapter 9 Recycling

Index

A

AC adapter light 14
AC adapter, spare part numbers

23, 24
action key 10
alignment post connectors 8
alignment posts 9
ambient light sensor 5
antenna

location 5
removal 58
spare part number 24, 58

Antenna Kit, spare part number

58
audio, product description 2
audio-in jack 8, 13
audio-out jack 8, 13
audio/power connector board

removal 51
spare part number 18, 25, 51

audio/USB board

removal 68
spare part number 20, 25, 68

B

back cover

removal 34
spare part number 18, 24, 34

battery

removal 36, 65
spare part numbers 17, 20,

24, 36, 65

bottom cover

removal 63
spare part number 20, 24, 63

buttons

power 7
TouchPad 12
Window 6

C

Cable Kit

contents 21

spare part number 21, 25
cables, service considerations 30
caps lock light 11
card reader board

removal 56

spare part number 18, 25, 56
chipset, product description 1
components

display 5

edge 7

keys 9, 10

left side 13

lights 11

right side 14

TouchPad 12
connectors, service

considerations 30

D

display assembly, spare part

numbers 16, 27
display components 5
display panel cable

illustrated 21
removal 55

display panel, product

description 1
docking connector 9
docking connector board

removal 53

spare part number 18, 25, 53
docking port 8
drives, preventing damage 30

E

edge components 7

electrostatic discharge 31
equipment guidelines 33
esc key 10
Ethernet, product description 2
external media cards, product

description 2

F

fn key 10

G

graphics, product description 1
grounding guidelines 31
guidelines

equipment 33
grounding 31
packaging 32
transporting 32
workstation 32

H

hard drive

precautions 30
removal 71
spare part number 20, 22,

27, 71

hard drive bracket

illustrated 22
removal 73

hard drive connector cable

illustrated 22
removal 72

Hard Drive Hardware Kit

contents 22

spare part number 22, 25
HDMI port 14
HDMI-to-VGA adapter, spare part

number 24

headphone jack 8, 13

Index

91

heat sink, spare part number 26
hinge assembly

removal 73
spare part number 20, 25, 73

J

jacks

audio-in 8, 13
audio-out 8, 13
headphone 8, 13
microphone 8, 13

K

key components 9, 10
keyboard base

major components 19
specifications 78

keyboard/top cover, spare part

numbers 19, 26, 27

keys

action 10
esc 10
fn 10
Windows 10

L

left-side components 13
light components 11
lights

AC adapter 14
caps lock 11
mute 11
webcamera 5
wireless 11

M

mass storage device

illustrated 22
precautions 30

spare part numbers 22
memory card reader 13
memory module, product

description 1
micro SD Card Reader 8
microphone

jack 8, 13
location 5

product description 2
model name 1
mute light 11

N

NFC module

removal 49
spare part number 18, 25, 49

NFC module antenna, spare part

number 18, 27

O

operating system, product

description 3

optical drive, product description

1

P

packaging guidelines 32
plastic parts, service

considerations 29
Plastics Kit, spare part number 26
ports

docking 8
HDMI 14

USB 13, 14
ports, product description 3
power button 7
power button board

removal 45

spare part number 17, 25, 45
power connector 8, 14
power connector board

removal 69

spare part numbers 20, 26,

28, 69

power cord

set requirements 88

spare part numbers 24
power requirements, product

description 3
processor, product description 1
product description

audio 2
chipset 1
display panel 1
Ethernet 2
external media cards 2
graphics 1
memory module 1
microphone 2
operating system 3
optical drive 1
ports 3

power requirements 3
processors 1
product name 1
security 3
sensors 2
serviceability 3
storage 1
video 2

wireless 2
product name 1
proximity sensor module

removal 37

spare part number 17, 25, 37

R

release latch 9
removal/replacement

procedures 34, 63
right-side components 14
RJ45-to-USB adapter, spare part

number 24

RTC battery

removal 46

spare part number 16, 28, 46
Rubber Kit, spare part number

23, 26

S

Screw Kit, spare part number 23,

26
security, product description 3
sensors, product description 2
service considerations

cables 30
connectors 30
plastic parts 29

serviceability, product description

3
SIM slot 8
solid-state drive

precautions 30
removal 40
spare part numbers 17, 22,

26, 40

Speaker Kit, spare part number

18, 26, 57
speakers

location 5
removal 57
spare part number 18, 26, 57

92 Index