Bluetooth is a trademark owned by its proprietor
and used by HP Inc. under license. Intel and Core
are trademarks of Intel Corporation or its
subsidiaries in the U.S. and other countries.
Thunderbolt and the Thunderbolt logo are
trademarks of Intel Corporation or its
subsidiaries in the U.S. and/or other countries.
Microsoft and Windows are either registered
trademarks or trademarks of Microsoft
Corporation in the United States and/or other
countries. NVIDIA, the NVIDIA logo, and are
trademarks and/or registered trademarks of
NVIDIA Corporation in the U.S. and other
countries. microSD is a trademark of its
proprietor. DisplayPort™ and the
DisplayPort™ logo are trademarks owned by the
Video Electronics Standards Association (VESA®)
in the United States and other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time for
updates. Go to http://www.microsoft.com for
details.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
Manuals.
Software terms
By installing, copying, downloading, or otherwise
using any software product preinstalled on this
computer, you agree to be bound by the terms
of the HP End User License Agreement (EULA). If
you do not accept these license terms, your sole
remedy is to return the entire unused product
(hardware and software) within 14 days for a full
refund subject to the refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
First Edition: April 2020
Document Part Number: L86448-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at surface.
Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible
surface temperature limits dened by applicable safety standards.
Right side ................................................................................................................................................................................... 5
Left side ..................................................................................................................................................................................... 6
Low blue light mode (select products only) .................................................................................................... 8
Keyboard area ........................................................................................................................................................................... 9
Speakers and ngerprint reader ..................................................................................................................... 11
Special keys ........................................................................................................................................................ 12
3 Illustrated parts catalog ........................................................................................................................................................................ 16
Computer major components .............................................................................................................................................. 16
Miscellaneous parts ............................................................................................................................................................... 20
4 Removal and replacement procedures preliminary requirements ................................................................................................ 22
Service considerations .......................................................................................................................................................... 22
Plastic parts ........................................................................................................................................................ 22
Cables and connectors ..................................................................................................................................... 22
Front speakers ................................................................................................................................................... 36
Audio jack board cable ...................................................................................................................................... 46
Audio jack board ................................................................................................................................................ 47
Power button board cable ............................................................................................................................... 48
Power button board .......................................................................................................................................... 49
System board ..................................................................................................................................................... 54
Power connector cable ..................................................................................................................................... 61
6 Computer Setup (BIOS), TPM, and HP Sure Start .............................................................................................................................. 62
Using Computer Setup .......................................................................................................................................................... 62
Navigating and selecting in Computer Setup ................................................................................................ 62
Restoring factory settings in Computer Setup ............................................................................................. 62
Updating the BIOS ............................................................................................................................................. 63
Determining the BIOS version ..................................................................................................... 63
Downloading a BIOS update ........................................................................................................ 63
Changing the boot order using the f9 prompt .............................................................................................. 64
Using HP Sure Start (select products only) ........................................................................................................................ 65
7 Backing up, restoring, and recovering ................................................................................................................................................. 66
Backing up information and creating recovery media ..................................................................................................... 66
Using Windows tools ......................................................................................................................................... 66
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) .......... 66
Restoring and recovery ......................................................................................................................................................... 67
Restoring, resetting, and refreshing using Windows tools ......................................................................... 67
Recovering using HP Recovery media ............................................................................................................ 67
vi
Changing the computer boot order ................................................................................................................ 67
Using HP Sure Recover (select products only) .............................................................................................. 68
9 Using HP PC Hardware Diagnostics ..................................................................................................................................................... 71
Using HP PC Hardware Diagnostics Windows (select products only) ............................................................................ 71
Downloading HP PC Hardware Diagnostics Windows ................................................................................. 71
Downloading the latest HP PC Hardware Diagnostics Windows version ............................. 72
Downloading HP Hardware Diagnostics Windows by product name or number
Installing HP PC Hardware Diagnostics Windows ......................................................................................... 72
Using HP PC Hardware Diagnostics UEFI ............................................................................................................................ 72
Starting HP PC Hardware Diagnostics UEFI ................................................................................................... 73
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive ...................................................... 73
Downloading the latest HP PC Hardware Diagnostics UEFI version ..................................... 73
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ...................................................... 74
Downloading Remote HP PC Hardware Diagnostics UEFI .......................................................................... 74
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ...................... 74
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ... 74
Customizing Remote HP PC Hardware Diagnostics UEFI settings ............................................................ 74
10 Power cord set requirements ............................................................................................................................................................ 76
Requirements for all countries ............................................................................................................................................ 76
Requirements for specic countries and regions ............................................................................................................. 77
Index ............................................................................................................................................................................................................. 80
vii
viii
1Product description
Table 1-1 Product description
CategoryDescription
Product NameHP Spectre x360 15 Convertible PC
ProcessorIntel® Core™ i7-10750H 2.2.6 GHz (SC turbo up to 5.0 GHz) six core processor (12.0 MB L3 cache
ultraslim, direct bonded touchscreen display panel with narrow bezel; typical brightness:
340 nits
MemorySupport for DDR4-2933, 1.2 V, nonupgradeable, onboard system memory in 16 GB conguration
(DDR4-3200 downgraded to DDR4-2933; only on computer models equipped with an Intel Core
i7-10750H processor)
Support for DDR4-2933, 1.2 V, nonupgradeable, onboard system memory in 8 GB conguration
(DDR4-3200 downgraded to DDR4-2933; only on computer models equipped with an Intel Core
i7-10750H processor and a non-OLED display assembly)
Support for DDR4-2666, 1.2 V, nonupgradeable, onboard system memory in 16 GB conguration
(DDR4-3200 bridge to DDR4-2666; only on computer models equipped with an Intel Core
i7-10510U processor)
StorageSupport for the following solid-state drives:
Audio and videoFixed (no tilt), one-piece, 720p HD HP True Vision camera integrated into display assembly
Dual array microphones
BANG and OLUFSEN
Quad speakers
Support for HP Audio Boost 2.0
Support for Speaker Swap
WirelessIntegrated wireless local area network (WLAN) with two built-in antenna(s)
Support for the Intel Wi-Fi 6 AX201 ax 2×2 + Bluetooth™ 5.0 MU-MIMO M.2 1216 non-vPro 160 MHz
MIPI+BRI WW with 2 antenna(s)
Ports●AC Smart Pin adapter plug
●High-denition multimedia interface (HDMI) v2.0
●Headphone/microphone combo jack
●USB SuperSpeed port with HP Sleep and Charge
●USB Type-C port with HP Sleep and Charge
●USB Type-C Thunderbolt™ port with HP Sleep and Charge
Multimedia cardHP Multi-Format Digital Media Card Reader
Keyboard/pointing devicesIsland-style standard notebook backlit keyboard with 3-coat paint in nightfall black and Poseidon blue
nishes and clickpad with image sensor
Power requirementsSupport for a 6 cell, 72.9 WHr, Li-ion battery
Support for 135 W HP Smart AC adapter (PFC, slim barrel, 4.5 mm) and 90 W HP Smart AC adapter
(PFC, standard barrel, 4.5 mm, right angle, 1.8 m) AC adapters
Support for a 1.0 m, C5 premium power cord with sticker and a 1.0 m, C5 premium power cord with
sticker and plug adapter
●Windows 10 Home 64 bit High-End Chinese Market CPPP
Table 1-1 Product description (continued)
CategoryDescription
Operating system (continued)●Windows 10 Home 64 bit Plus Single Language Africa Market PPP
●Windows 10 Home 64 bit Plus Single Language India Market PPP
●Windows 10 Professional 64 bit
ServiceabilityEnd user replaceable parts: AC adapter
3
2Components
The computer features top-rated components. This chapter provides details about the components, where they
are located, and how they work.
NOTE: Actual computer color, features, feature locations, icon labels, and accessories might vary from
the images depicted.
Locating hardware
To nd out what hardware is installed on the computer:
▲Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on the computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
Software can vary by product. To nd out what software is installed on the computer:
▲Right-click the Start button, and then select Apps and Features.
4Chapter 2 Components
Right side
NOTE: Refer to the illustration that most closely matches the computer.
Table 2-1 Right-side components and their descriptions
ComponentDescription
(1)microSD™ memory card readerReads optional memory cards that enable information to be
stored, managed, shared, or accessed.
To insert a card:
1.Hold the card label-side up, with connectors facing
the computer.
2.Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory
card reader.
(2)VentEnables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(3)Camera privacy switchTurns the camera o and on.
(4)USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and
charges small devices, even when the computer is o.
(5)USB Type-C port with HP Sleep and ChargeConnects a USB device, provides data transfer, and charges
small devices, even when the computer is o.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort™ output.
NOTE: Cables, adapters, or both (purchased separately) might
be required.
(6)USB Type-C Thunderbolt port with HP Sleep and
Charge
Connects a USB device, provides high-speed data transfer, and
charges small devices, even when the computer is o.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: The computer might also support a Thunderbolt
docking station.
Right side5
Table 2-1 Right-side components and their descriptions (continued)
ComponentDescription
Left side
Table 2-2 Left-side components and their descriptions
ComponentDescription
(1)Power button●When the computer is o, press the button to turn on
NOTE: Cables, adapters, or both (purchased separately) might
be required.
the computer.
●When the computer is on, press the button briey to
initiate Sleep.
●When the computer is in the Sleep state, press the button
briey to exit Sleep (select products only).
●When the computer is in Hibernation, press the button
briey to exit Hibernation.
IMPORTANT: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 10 seconds to turn o the computer.
To learn more about power settings, see power options.
(2)Power light●On: The computer is on.
(3)Power connectorConnects an AC adapter.
(4)AC adapter and battery light●White: The AC adapter is connected and the battery is
6Chapter 2 Components
●Blinking (select products only): The computer is in
the Sleep state, a power-saving state. The computer shuts
o power to the display and other unnecessary
components.
●O: Depending on the computer model, the computer is
o, in Hibernation, or in Sleep. Hibernation is the powersaving state that uses the least amount of power.
fully charged.
●Blinking white (select products only): The AC adapter is
disconnected and the battery has reached a low
battery level.
●Amber: The AC adapter is connected and the battery
is charging.
Table 2-2 Left-side components and their descriptions (continued)
ComponentDescription
●O: The battery is not charging.
(5)HDMI portConnects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface
(HDMI) device.
(6)VentEnables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(7)Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.
To access this guide:
▲ Type HP Documentation in the taskbar search box,
and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Left side7
Display
Low blue light mode (select products only)
The computer display is shipped from the factory in low blue light mode for improved eye comfort and safety.
Also, blue light mode automatically adjusts blue light emissions when using the computer at night or for reading.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation
setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides
important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at
http://www.hp.com/ergo.
Table 2-3 Display components and their descriptions
ComponentDescription
(1)WLAN antenna(s)*Send and receive wireless signals to communicate with WLANs.
(2)Camera light(s)On: One or more cameras are in use.
(3)Internal microphones (2)Record sound.
(4)Camera(s)Allow(s) you to video chat, record video, and record still images.
*The antenna are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antenna(s) free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to the country or region.
To access this guide:
▲ Type HP Documentation in the taskbar search box, and then select HP Documentation.
8Chapter 2 Components
Some cameras also allow a facial recognition logon to Windows,
instead of a password logon.
NOTE: Camera functions vary depending on the camera
hardware and software installed on the product.
Keyboard area
NOTE: Keyboard components can vary by language.
Touchpad
Touchpad settings
To adjust touchpad settings and gestures, or to turn o the touchpad:
1.Type touchpad settings in the taskbar search box, and then press enter.
2.Choose a setting.
To turn on the touchpad:
1.Type touchpad settings in the taskbar search box, and then press enter.
2.Using an external mouse, click the touchpad button.
– or –
▲Press the Tab key repeatedly until the pointer rests on the touchpad button. Then press the spacebar to
select the button.
Table 2-4 Touchpad components and their descriptions
ComponentDescription
(1)Touchpad zoneReads nger gestures to move the pointer or activate items on
the screen.
(2)Left touchpad buttonFunctions like the left button on an external mouse.
(3)Right touchpad buttonFunctions like the right button on an external mouse.
Keyboard area9
Lights
Table 2-5 Light components and their descriptions
ComponentDescription
(1)Caps lock lightOn: Caps lock is on, which switches the key input to all
capital letters.
(2)Mute light●On: Computer sound is o.
●O: Computer sound is on.
(3)Microphone mute light●On: Microphone is o.
●O: Microphone is on.
10Chapter 2 Components
Speakers and ngerprint reader
Table 2-6 Speaker and ngerprint reader components and their descriptions
ComponentDescription
(1)Speakers (2)Produce sound.
(2)Fingerprint readerAllows a ngerprint logon to Windows, instead of a
password logon.
IMPORTANT: To prevent ngerprint logon issues, be sure when
registering a ngerprint that all sides of the nger are registered
by the ngerprint reader.
Keyboard area11
Special keys
Table 2-7 Special keys components and their descriptions
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with
(2)fn keyExecutes specic functions when pressed in combination with
the fn key.
another key.
(3)Windows keyOpens the Start menu.
NOTE: Pressing the Windows key again will close
the Start menu.
(4)Action keysExecute frequently used system functions as dened by the icon
symbols on the f1 through f12 function keys. The action keys
vary by computer.
(5)HP Command Center keyOpens the HP Command Center app. This app allows
the temperature and cooling preferences on the computer to
be adjusted.
(6)num lock keyAlternates between the navigational and numeric functions on
the integrated numeric keypad.
(7)Integrated numeric keypadA separate keypad to the right of the alphabet keyboard. When
num lock is pressed, the keypad can be used like an external
numeric keypad.
NOTE: If the keypad function is active when the computer is
turned o, that function is reinstated when the computer is
turned back on.
12Chapter 2 Components
Bottom
Table 2-8 Bottom components and their descriptions
ComponentDescription
(1)VentEnables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(2)Speakers (2)Produce sound.
Bottom13
Labels
The labels axed to the computer provide information that you might need when you troubleshoot system
problems or travel internationally with the computer. Labels can be in paper form or imprinted on the product.
IMPORTANT:Check the following locations for the labels described in this section: the bottom of the computer,
inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.
●Service label—Provides important information to identify your computer. When contacting support, you
might be asked for the serial number, the product number, or the model number. Locate this information
before you contact support.
Your service label will resemble one of the following examples. Refer to the illustration that most closely
matches the service label on your computer.
Table 2-9 Service label components
Component
(1)HP product name
(2)Model number
(3)Product ID
(4)Serial number
(5)Warranty period
Table 2-10 Service label components
Component
(1)HP product name
(2)Product ID
14Chapter 2 Components
Table 2-10 Service label components (continued)
Component
(3)Serial number
(4)Warranty period
●Regulatory label(s)—Provide(s) regulatory information about the computer.
●Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels15
3Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information about
supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then follow
the on-screen instructions.