HP slate 500 Service Manual

HP Slate 500

Maintenance and Service Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett- Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2010

Document Part Number: 633016-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 3

Identifying the hardware ........................................................................................................... 3

Top-edge components ............................................................................................................... 3

Bottom-edge components .......................................................................................................... 4

Right-edge components ............................................................................................................. 4

Opening the label tray ............................................................................................... 5

Left-edge components ............................................................................................................... 6

Buttons .................................................................................................................................... 7

Display components ................................................................................................................. 8

Rear components ..................................................................................................................... 8

Wireless antennas .................................................................................................................... 9

3 Illustrated parts catalog .................................................................................................. 10

Identifying the labels ............................................................................................................... 10

HP Slate 500 component spare part numbers ............................................................................ 12

4 Removal and replacement procedures ............................................................................ 13

Preliminary replacement requirements ....................................................................................... 13

Service considerations ............................................................................................. 13

Plastic parts ............................................................................................. 13

Cables and connectors ............................................................................. 13

Drive handling ......................................................................................... 14

Grounding guidelines .............................................................................................. 14

Electrostatic discharge damage .................................................................. 14

Packaging and transporting guidelines ....................................................... 16

Workstation guidelines ............................................................................. 16

Equipment guidelines ................................................................................ 17

Component replacement procedures ........................................................................................ 18

Identifying the labels ................................................................................................ 18

Digital pen ............................................................................................................. 19

HP Slate Dock ......................................................................................................... 20

5 BIOS Setup ..................................................................................................................... 21

Starting BIOS Setup ................................................................................................................ 21

Using BIOS Setup .................................................................................................................. 21

Changing the language of BIOS Setup ...................................................................... 21

Navigating and selecting in BIOS Setup .................................................................... 22

Displaying system information ................................................................................... 22

Restoring factory settings in BIOS Setup ..................................................................... 23

Exiting BIOS Setup .................................................................................................. 23

Updating the BIOS ................................................................................................................. 24

Determining the BIOS version ................................................................................... 24

Downloading a BIOS update .................................................................................... 25

BIOS Setup Menu .................................................................................................................. 26

Main menu ............................................................................................................. 26

Diagnostics menu .................................................................................................... 26

System Configuration menu ...................................................................................... 26

6 Specifications ................................................................................................................. 27

Operating environment ........................................................................................................... 27

Input power ........................................................................................................................... 28

7 Backup and recovery ...................................................................................................... 29

Using Windows Backup and Restore ........................................................................................ 29

Using system restore points ...................................................................................................... 29

When to create restore points ................................................................................... 30

Creating a system restore point ................................................................................. 30

Restoring to a previous date and time ........................................................................ 30

8 Power cord set requirements .......................................................................................... 31

Requirements for all countries .................................................................................................. 31

Requirements for specific countries and regions ......................................................................... 32

9 Recycling ........................................................................................................................ 33

Battery .................................................................................................................................. 33

Display ................................................................................................................................. 33

Index ................................................................................................................................. 39

1 Product description

Category Description

Product Name HP Slate 500

Processor Intel® Atom Menlow Z540 1.86-GHz processor 512-KB L2 cache, 533-MHz front side bus

(FSB)

Chipset Intel Poulsbo system controller hub (SCH) US15W

Graphics Intel high-definition Broadcom video decoder (on system board) with 64 MB buffer memory

(32MB×16 DDR2×1 piece, 1.8 V @ 400 MHz) and universal memory architecture (UMA) graphics memory subsystem

Panel 8.9-in, WSVGA (1024×600) wide-viewing angle, multitouch capacitive, Poly(methyl

methacrylate, PMMA) AntiGlare type

Memory DDR2 memory built into system board, not customer-accessible/upgradable

Memory support:

●

DDR2 800 MHz (downgrade to 533 MHz due to chipset limitation)

●

DDR2 667 MHz (downgrade to 533 MHz due to chipset limitation)

●

DDR2 533 MHz single channel support

Supports 2048-MB total system memory (2048 MB×1) on system board (8 components,

128 MB×16 chips) running at 533-MHz configuration

Primary storage Supports 64-GB solid-state drive (SSD)

Optical drives No support for internal or USB-powered optical drive

Audio and video One digital microphone

HD audio

Two integrated 1.5-W, non-branded stereo speakers

Two fixed integrated webcams:

●

User-facing webcam using OV-7740 sensor with 2-pixel, F2.4 fixed-focus low-light lens supporting 640×480 by 24 frames per second

●

Rear-facing webcam using OV-3642 sensor with 4-pixel, F2.8 fixed-focus lens supporting extended depth of field (EDoF) feature, 3-megapixel stills, and video up to 24 frames per second

Modem No support for modem

Category Description

Ethernet No support for Ethernet

Wireless Integrated wireless local area network (WLAN) option by way of Broadcom 4313

802.11b/g/n WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (Bluetooth 3.0+HS ready)

Two WLAN antennas built into HP Slate 500

External media card Supports the following optional digital card formats:

●

Secure Digital High Capacity (SDHC) Memory Card (standard and large size)

●

xD-Picture card

Ports

Docking Supports HP Slate Dock (ports include two USB 2.0 ports, one HDMI-out port, one

Keyboard/pointing devices

Supports USB- or Bluetooth-connected external keyboard and/or mouse

Power requirements 30-W AC adapter with localized cable plug support (AC adapter connects to the HP Slate

Supports one 2-cell, 2.80-Ah (30-Wh) Lithium-polymer battery (non-replaceable)

Security No support for security options

Operating system Preinstalled:

Serviceability No support for end-user replaceable parts

●

HP Slate 500 proprietary AC power

●

HP Slate 500 proprietary docking

●

Combination audio-in (mono microphone)/audio-out (stereo headphone)

●

USB 2.0

combination audio-in/audio-out jacks, and one power connector)

No integrated keyboard or TouchPad

500 through the HP Slate Dock)

●

Windows® 7 Professional 32

●

FreeDOS

2 Chapter 1 Product description

2 External component identification

Identifying the hardware

Components included with the Slate may vary by region and model. The illustrations in this chapter identify the standard features on most Slate models.

To see a list of hardware installed in the Slate:

1. Tap Start > Control Panel.

2. Tap System and Security, tap System, and then tap Device Manager.

You can also add hardware or modify Slate configurations using Device Manager.

Top-edge components

Component Description

(1)

(2)

(3)

(4)

Home button Minimizes all open applications and displays the Windows desktop.

Ctrl+alt+del button Performs the same action as pressing ctrl+alt+del on a computer keyboard.

USB port Connects optional USB devices. NOTE: To use an external optical disc

Volume up button Increases speaker volume.

drive connected to the Slate, you must connect AC power separately to the external drive.

(5)

Volume down button Decreases speaker volume.

Identifying the hardware

Bottom-edge components

Component Description

(1) Speakers (2) Produce sound.

(2) Power connector Connects an AC adapter or an HP Slate Dock.

Right-edge components

Component Description

(1)

(2) Label tray Holds the serial number label.

(3) Power light

Audio-out (headphone)/Audioin (microphone) combo jack

Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.

NOTE: When an audio component is connected to the jack, the Slate's

speakers are disabled. The audio component cable must have a 4conductor connector.

●

White: The Slate is on.

●

Blinking: The Slate is in the Sleep state.

●

Off: The Slate is off or in Hibernation.

4 Chapter 2 External component identification

Component Description

(4) Power switch

(5) PowerLock icon The PowerLock feature allows you to lock the screen to avoid

Opening the label tray

Pull the tray out to view the serial number label.

●

When the Slate is off,slide the switch down to turn on the Slate.

●

When the Slate is on, briefly slide the switch down to initiate Sleep.

●

When the Slate is in the Sleep state, briefly slide the switch down to exit Sleep.

●

When the Slate is in Hibernation, briefly slide the switch down to exit Hibernation.

If the Slate has stopped responding and Windows shutdown procedures are ineffective, slide and hold the power switch down for at least five seconds to turn off the Slate.

To learn more about your power settings, tap Start > Control Panel > System and Security > Power Options.

accidental activation:

●

When the Slate is on, slide the power switch up to the lock position to lock the screen, buttons, and the auto-rotate feature.

Right-edge components

Left-edge components

Component Description

(1)

(2)

(3)

Internal microphone Records sound.

Keyboard button When the Slate is on, press the button to display the on-screen keyboard.

SD Card Reader Supports the following optional digital card formats:

●

Secure Digital High Capacity (SDHC) Memory Card (standard and large size)

●

xD-Picture card

6 Chapter 2 External component identification

Buttons

Component Description

(1)

(2)

(3)

(4)

Home button When the Slate is on, press the button to minimize all open applications

and display the Windows desktop.

Ctrl+alt+del button Performs the same action as pressing ctrl+alt+del on a computer keyboard.

Volume up button

Volume down button

Keyboard button When the Slate is on, press the button to display the on-screen keyboard.

●

Press + to increase speaker volume.

●

Press - to decrease speaker volume.

Buttons

Display components

Component Description

(1) Inward camera Records video and captures still photographs.

Rear components

Component Description

(1) Outward camera Records video and captures still photographs.

8 Chapter 2 External component identification

Wireless antennas

Component Description

WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local-area

*The antennas are not visible from the outside of the Slate. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

networks (WLANs).

Wireless antennas

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