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HP ProLiant SL390s G7 2U half width Server
Maintenance and Service Guide
Part number 614097-001
September 2010 (First edition)
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Legal notices
© Copyright 2010 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are
set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed
as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Intel, Xeon, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States
and other countries.
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Contents
Customer self repair ............................................................................................................................. 5
Parts only warranty service .......................................................................................................................... 5
Illustrated parts catalog ....................................................................................................................... 16
Mechanical components ............................................................................................................................ 16
System components ................................................................................................................................... 20
HP Contact Information .............................................................................................................................. 26
Before You Contact HP .............................................................................................................................. 26
Removal and Replacement Procedures .................................................................................................. 27
Hardware Configuration Tools ................................................................................................................... 27
Hardware Configuration Information ........................................................................................................... 27
Electrostatic Discharge Information ........................................................................................................ 27
Pre-Installation Procedure ...................................................................................................................... 28
Post-installation instructions.................................................................................................................... 28
Server Warnings and Cautions .................................................................................................................. 28
Symbols on Equipment .............................................................................................................................. 29
Powering Down the Server ......................................................................................................................... 30
System tray Removal and Replacement Procedures ....................................................................................... 30
Drives ...................................................................................................................................................... 32
Cable Management .................................................................................................................................. 32
Cable Connections ............................................................................................................................... 33
Hard Drives ......................................................................................................................................... 34
SAS/SATA HDD Backplane .................................................................................................................. 37
System Board Configuration ....................................................................................................................... 38
Processor ............................................................................................................................................ 38
Memory .............................................................................................................................................. 44
PCI Expansion Cards ............................................................................................................................ 47
Battery-backed write cache procedures .................................................................................................. 48
System Battery ..................................................................................................................................... 50
System Board Removal and Replacement Procedure ................................................................................ 51
Personality board ...................................................................................................................................... 52
Power Supply Unit (PSU) ............................................................................................................................ 53
System Fan ............................................................................................................................................... 56
3 GPU ..................................................................................................................................................... 58
Installing the Single GPU Option Kit ....................................................................................................... 59
Installing the 2 GPU Riser Option Kit ...................................................................................................... 61
Connectors, Switches, and LEDs ........................................................................................................... 65
Connectors and Components ..................................................................................................................... 65
Front Panel Components ....................................................................................................................... 65
Rear panel components ........................................................................................................................ 66
System board components .................................................................................................................... 67
Jumpers and Switches ........................................................................................................................... 69
LED Indicators ........................................................................................................................................... 70
Front panel LED indicators .................................................................................................................... 70
Rear panel LED indicators ..................................................................................................................... 73
Diagnostic tools ................................................................................................................................. 75
Troubleshooting resources .......................................................................................................................... 75
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HP Insight Diagnostics ............................................................................................................................... 75
Integrated Management Log ...................................................................................................................... 76
Array Diagnostic Utility .............................................................................................................................. 76
HP Systems Insight Manager ...................................................................................................................... 76
HP Insight Remote Support software ............................................................................................................ 76
USB support and functionality..................................................................................................................... 77
USB support ........................................................................................................................................ 77
Internal USB functionality ...................................................................................................................... 77
Internal SD support ............................................................................................................................... 78
Physical and Operating Specifications .................................................................................................. 79
System Unit .............................................................................................................................................. 79
Index ................................................................................................................................................ 82
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Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and
allow for greater flexibility in performing defective parts replacement. If during the diagnosis period
HP (or HP service providers or service partners) identifies that the repair can be accomplished by the
use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of
CSR parts:
• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace
these parts, you will be charged for the travel and labor costs of this service.
• Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not
be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified
as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the HP Technical Support Center and a technician will
help you over the telephone. HP specifies in the materials shipped with a replacement CSR part
whether a defective part must be returned to HP. In cases where it is required to return the defective
part to HP, you must ship the defective part back to HP within a defined period of time, normally five
(5) business days. The defective part must be returned with the associated documentation in the
provided shipping material. Failure to return the defective part may result in HP billing you for the
replacement. With a customer self repair, HP will pay all shipping and part return costs and
determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider.
For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only
warranty service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace
these parts, you will be charged for the travel and labor costs of this service.
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Customer self repair 5
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