Hardware Reference Guide
HP SignagePlayer mp8200, mp8200s
© Copyright 2010–2011 Hewlett-Packard
Development Company, L.P. The information
contained herein is subject to change
without notice.
Microsoft, Windows, and Windows Vista
are either trademarks or registered
trademarks of Microsoft Corporation in the
United States and/or other countries.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.
Hardware Reference Guide
HP SignagePlayer mp8200,
mp8200s
Second Edition (May 2011)
First Edition (December 2010)
Document part number: 660391-001
About This Book
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
iv About This Book
Table of contents
1 Product Features ............................................................................................................... 1
Standard Configuration Features ................................................................................................ 1
Front Panel Components ........................................................................................................... 2
Rear Panel Components ............................................................................................................ 3
Media Card Reader Components ............................................................................................... 4
Keyboard ................................................................................................................................ 5
Using the Windows Logo Key ..................................................................................... 6
Serial Number Location ............................................................................................................ 7
2 Hardware Upgrades ......................................................................................................... 8
Serviceability Features .............................................................................................................. 8
Warnings and Cautions ............................................................................................................ 8
Connecting the Power Cord ...................................................................................................... 9
Removing the Computer Access Panel ....................................................................................... 10
Replacing the Computer Access Panel ...................................................................................... 11
Removing the Front Bezel ........................................................................................................ 12
Removing a Bezel Blank .......................................................................................................... 13
Replacing the Front Bezel ........................................................................................................ 14
Changing from Desktop to Tower Configuration ......................................................................... 15
System Board Connections ...................................................................................................... 16
Installing Additional Memory ................................................................................................... 17
SODIMMs .............................................................................................................. 17
DDR3-SDRAM SODIMMs ......................................................................................... 17
Populating SODIMM Sockets .................................................................................... 18
Installing SODIMMs ................................................................................................ 19
Replacing the Optical Drive ..................................................................................................... 21
Removing the Optical Drive ...................................................................................... 21
Preparing the New Optical Drive .............................................................................. 23
Installing the New Optical Drive ............................................................................... 24
Replacing the Hard Drive ........................................................................................................ 25
Installing and Removing a Port Cover ....................................................................................... 29
v
Installing a Security Lock ......................................................................................................... 30
HP/Kensington MicroSaver Security Cable Lock ......................................................... 30
Padlock .................................................................................................................. 31
HP Business PC Security Lock .................................................................................... 31
Front Bezel Security ................................................................................................. 35
Appendix A Battery Replacement ...................................................................................... 37
Appendix B Electrostatic Discharge .................................................................................... 40
Preventing Electrostatic Damage .............................................................................................. 40
Grounding Methods ............................................................................................................... 40
Appendix C Computer Operating Guidelines, Routine Care and Shipping Preparation ........ 41
Computer Operating Guidelines and Routine Care .................................................................... 41
Optical Drive Precautions ........................................................................................................ 42
Operation .............................................................................................................. 42
Cleaning ................................................................................................................ 42
Safety .................................................................................................................... 42
Shipping Preparation .............................................................................................................. 42
Index ................................................................................................................................. 43
vi
1 Product Features
Standard Configuration Features
Features may vary depending on the model. For a complete listing of the hardware and software
installed in the computer, run the diagnostic utility (included on some computer models only).
Figure 1-1 Configuration
Standard Configuration Features
1
Front Panel Components
Drive configuration may vary by model. Some models have a bezel blank covering the optical drive
bay.
Figure 1-2 Front Panel Components
Table 1-1 Front Panel Components
1 Optical Drive 5 Microphone/Headphone Connector
2Power On Light 6USB (Universal Serial Bus) Ports
3 SD Media Card Reader (optional) 7 Hard Drive Activity Light
4 Headphone Connector 8 Dual-State Power Button
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if
you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector
at any time by double-clicking the Realtek HD Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with the
computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code.
2 Chapter 1 Product Features
Rear Panel Components
Figure 1-3 Rear Panel Components
Table 1-2 Rear Panel Components
1 Line-Out Connector for powered audio devices
(green)
2
3
4
5
NOTE: On some models the optional TV tuner is replaced by an optional wireless antenna. On other models, there
are no optional components in this location.
When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use
the connector for a line-in device or a microphone. You can reconfigure the connector at any time by double-clicking
the Realtek HD Audio Manager icon in the Windows taskbar.
PS/2 Keyboard Connector (purple) 7 TV Tuner (optional)
Universal Serial Bus (USB) ports 8 Line-In Audio Connector (blue)
DisplayPort Monitor Connector 9 PS/2 Mouse Connector (green)
VGA Monitor Connector 10 RJ-45 Network Connector
6 Power Cord Connector
Rear Panel Components
3
Media Card Reader Components
The media card reader is an optional device available on some models only. Refer to the following
illustration and table to identify the media card reader components.
Figure 1-4 Media Card Reader Components
Table 1-3 Media Card Reader Components
No. Slot Media
1 xD
2 MicroSD
3 Media Card Reader
Activity Light
4 SD/MMC+/miniSD
5 USB
6 CompactFlash I/II
7 MS PRO/MS PRO
DUO
xD-Picture Card (xD)
●
MicroSD (T-Flash)
●
Secure Digital (SD)
●
Secure Digital High
●
Capacity (SDHC)
MiniSD
●
USB (Universal Serial
●
Bus) Port
CompactFlash Card
●
Type 1
Memory Stick (MS)
●
MagicGate Memory
●
Stick (MG)
MagicGate Memory
●
Duo
MicroSDHC
●
MiniSDHC
●
MultiMediaCard
●
(MMC)
Reduced Size
●
MultiMediaCard (RS
MMC)
CompactFlash Card
●
Type 2
Memory Stick Select
●
Memory Stick Duo
●
(MS Duo)
Memory Stick PRO
●
(MS PRO)
MultiMediaCard 4.0
●
(MMC Plus)
Reduced Size
●
MultiMediaCard 4.0
(MMC Mobile)
MMC Micro (adapter
●
required)
MicroDrive
●
Memory Stick PRO
●
Duo (MS PRO Duo)
Memory Stick PRO-
●
HG Duo
Memory Stick Micro
●
(M2) (adapter
required)
4 Chapter 1 Product Features
Keyboard
Figure 1-5 Keyboard Components
Table 1-4 Keyboard Components
1 Function Keys Perform special functions depending on the software application being used.
2 Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down.
3 Status Lights Indicate the status of the computer and keyboard settings (Num Lock, Caps Lock,
and Scroll Lock).
4 Numeric Keys Work like a calculator keypad.
5 Arrow Keys Used to navigate through a document or Web site. These keys allow you to move
left, right, up, and down, using the keyboard instead of the mouse.
6 Ctrl Keys Used in combination with another key; their effect depends on the application
software you are using.
7
Application Key
8
Windows Logo Keys
9 Alt Keys Used in combination with another key; their effect depends on the application
1
Keys available in select geographic regions.
1
Used (like the right mouse button) to open pop-up menus in a Microsoft Office
application. May perform other functions in other software applications.
1
Used to open the Start menu in Microsoft Windows. Used in combination with
other keys to perform other functions.
software you are using.
Keyboard
5
Using the Windows Logo Key
Use the Windows Logo key in combination with other keys to perform certain functions available in the
Windows operating system. Refer to
Table 1-5 Windows Logo Key Functions
The following Windows Logo Key functions are available in Microsoft Windows XP, Microsoft Windows Vista, and
Microsoft Windows 7.
Windows Logo Key Displays or hides the Start menu
Windows Logo Key + d Displays the Desktop
Windows Logo Key + m Minimizes all open applications
Shift + Windows Logo Key + m Undoes Minimize All
Windows Logo Key + e Launches My Computer
Windows Logo Key + f Launches Find Document
Windows Logo Key + Ctrl + f Launches Find Computer
Windows Logo Key + F1 Launches Windows Help
Windows Logo Key + l Locks the computer if you are connected to a network domain, or
Keyboard on page 5 to identify the Windows Logo key.
allows you to switch users if you are not connected to a network
domain
Windows Logo Key + r Launches the Run dialog box
Windows Logo Key + u Launches the Utility Manager
Windows Logo Key + Tab Windows XP - Cycles through the Taskbar buttons
Windows Vista and Windows 7 - Cycles through programs on
the Taskbar using the Windows Flip 3-D
In addition to the Windows Logo Key functions described above, the following functions are also available in
Microsoft Windows Vista and Windows 7.
Ctrl + Windows Logo Key + Tab Use the arrow keys to cycle through programs on the Taskbar by
using Windows Flip 3-D
Windows Logo Key + Spacebar Brings all gadgets to the front and select Windows Sidebar
Windows Logo Key + g Cycles through Sidebar gadgets
Windows Logo Key + t Cycles through programs on the taskbar
Windows Logo Key + u Launches Ease of Access Center
Windows Logo Key + any number key Launches the Quick Launch shortcut that is in the position that
corresponds to the number (for example, Windows Logo Key + 1
launches the first shortcut in the Quick Launch menu)
In addition to the Windows Logo Key functions described above, the following functions are also available in
Microsoft Windows 7.
Windows Logo Key + Ctrl + b Switches to the program that displayed a message in the
Windows Logo Key + p Choose a presentation display mode
6 Chapter 1 Product Features
notification area
Table 1-5 Windows Logo Key Functions (continued)
Windows Logo Key + up arrow Maximizes the window
Windows Logo Key + left arrow Snaps the window to the left side of the screen
Windows Logo Key + right arrow Snaps the window to the right side of the screen
Windows Logo Key + down arrow Minimizes the window
Windows Logo Key + Shift + up arrow Stretches the window to the top and bottom of the screen
Windows Logo Key + Shift + left arrow or right
arrow
Windows Logo Key + + (on numpad) Zooms in
Windows Logo Key + - (on numpad) Zooms out
Serial Number Location
Each computer has a unique serial number and a product ID number that are located on the top cover
of the computer. Keep these numbers available for use when contacting customer service for assistance.
Figure 1-6 Serial Number and Product ID Location
Moves a window from one monitor to another
Serial Number Location
7
2 Hardware Upgrades
Serviceability Features
The computer includes features that make it easy to upgrade and service. No tools are needed for most
of the installation procedures described in this chapter.
Warnings and Cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING! To reduce the risk of personal injury or equipment damage from electrical shock, hot
surfaces, or fire:
Disconnect the power cord from the power outlet and allow the internal system components to cool
before touching.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the Web at
WARNING! Energized and moving parts inside.
Disconnect power to the equipment before removing the enclosure.
Replace and secure the enclosure before re-energizing the equipment.
CAUTION: Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by
briefly touching a grounded metal object. See
information.
When the computer is plugged into an AC power source, voltage is always applied to the system
board. You must disconnect the power cord from the power source before opening the computer to
prevent damage to internal components.
Electrostatic Discharge on page 40 for more
http://www.hp.com/ergo.
8 Chapter 2 Hardware Upgrades
Connecting the Power Cord
When connecting the power supply, it is important to follow the steps below to ensure the power cord
does not pull free from the computer.
1. Connect the round end of the power cord to the power supply connector on the rear of the
computer (1).
2. Insert the power cord retainer clip into a slot on the air vent to prevent the cord from becoming
disconnected from the computer (2).
3. Bundle any excess power cord with the supplied strap (3).
4. Plug the female end of the other power cord into the power supply brick (4).
5. Connect the other end of the power cord to an electrical outlet (5).
Figure 2-1 Connecting the Power Cord
CAUTION: Failure to secure the power cable with the retainer clip may result in the power cord
becoming disconnected and loss of data.
Connecting the Power Cord
9
Removing the Computer Access Panel
To access internal components, you must remove the access panel:
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.
6. Loosen the thumbscrew on the rear of the computer (1), slide the access panel toward the rear of
the computer, then lift it off (2).
Figure 2-2 Removing the Computer Access Panel
10 Chapter 2 Hardware Upgrades
Replacing the Computer Access Panel
1. Align the tabs on the panel with the slots on the chassis then slide the panel towards the front of
the chassis until it stops (1).
2. Tighten the thumbscrew to secure the access panel (2).
Figure 2-3 Replacing the Computer Access Panel
Replacing the Computer Access Panel
11
Removing the Front Bezel
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.
6. Remove the computer access panel.
7. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).
Figure 2-4 Removing the Front Bezel
12 Chapter 2 Hardware Upgrades
Removing a Bezel Blank
On some models, there is a bezel blank covering the internal drive bay that needs to be removed
before installing a drive. To remove a bezel blank:
1. Remove the access panel and front bezel.
2. To remove the bezel blank, push the two retaining tabs that hold the bezel blank in place towards
the outer left edge of the bezel (1) and pull the bezel blank inwards to remove it (2).
Figure 2-5 Removing a Bezel Blank
Removing a Bezel Blank
13
Replacing the Front Bezel
Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then
rotate the top side of the bezel onto the chassis (2) and snap it into place.
Figure 2-6 Replacing the Front Bezel
14 Chapter 2 Hardware Upgrades
Changing from Desktop to Tower Configuration
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5. Orient the computer so that its left side is facing down and place the computer firmly down into
the stand.
Figure 2-7 Placing the Computer on the Stand
6. Reconnect the external equipment, plug the power cord into a power outlet, and turn the computer
on.
NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer remains
clear and free of obstructions.
7. Lock any security devices that were disengaged when the computer cover or access panel was
removed.
NOTE: An optional Quick Release mounting bracket is available from HP for mounting the computer
to a wall, desk, or swing arm.
Changing from Desktop to Tower Configuration
15
System Board Connections
Refer to the following illustration and table to identify the system board connectors.
Figure 2-8 System Board Connections
No. System Board Connector System Board Label Color Component
1 SATA 3.0 SATA1 light blue Optical Drive
2 Power SATA PWR1 white Optical Drive
3 Mobile PCI Express Module MXM black Graphics Card
4 Hood Sensor HSENSE white Hood Sensor
5 USB MEDIA black SD Media Card Reader
6 PCI Express x1 X1PCIEXP1 black Expansion Card
16 Chapter 2 Hardware Upgrades
Installing Additional Memory
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) small outline dual inline memory modules (SODIMMs).
SODIMMs
The memory sockets on the system board can be populated with up to two industry-standard
SODIMMs. These memory sockets are populated with at least one preinstalled SODIMM. To achieve
the maximum memory support, you can populate the system board with up to 8-GB of memory.
DDR3-SDRAM SODIMMs
CAUTION: This product DOES NOT support DDR3 Ultra Low Voltage (DDR3U) memory. The
processor is not compatible with DDR3U memory and if you plug DDR3U memory into the system
board, it can cause the physical damage to the SODIMM or invoke system malfunction.
For proper system operation, the SODIMMs must be:
industry-standard 204-pin
●
unbuffered non-ECC PC3-8500 DDR3-1066 MHz-compliant or PC3-10600 DDR3-1333 MHz-
●
compliant
1.5 volt DDR3-SDRAM SODIMMs
●
The DDR3-SDRAM SODIMMs must also:
support CAS latency 7 DDR3 1066 MHz (7-7-7 timing) and CAS latency 9 DDR3 1333 MHz
●
(9-9-9 timing)
contain the mandatory Joint Electronic Device Engineering Council (JEDEC) specification
●
In addition, the computer supports:
512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies
●
single-sided and double-sided SODIMMS
●
SODIMMs constructed with x8 and x16 devices; SODIMMs constructed with x4 SDRAM are not
●
supported
NOTE: The system will not operate properly if you install unsupported SODIMMs.
Installing Additional Memory
17
Populating SODIMM Sockets
There are two SODIMM sockets on the system board, with one socket per channel. The sockets are
labeled XMM1 and XMM3. The XMM1 socket operates in memory channel A. The XMM3 socket
operates in memory channel B.
Figure 2-9 SODIMM Socket Locations
Table 2-1 SODIMM Socket Locations
Item Description System Board Label Socket Color
1 SODIMM1 socket, Channel B XMM1 Black
2 SODIMM3 socket, Channel A XMM3 Black
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the SODIMMs are installed.
The system will operate in single channel mode if the SODIMM sockets are populated in one
●
channel only.
The system will operate in a higher-performing dual channel mode if the memory capacity of the
●
SODIMM in Channel A is equal to the memory capacity of the SODIMM in Channel B.
The system will operate in flex mode if the memory capacity of the SODIMM in Channel A is not
●
equal to the memory capacity of the SODIMM in Channel B. In flex mode, the channel populated
with the least amount of memory describes the total amount of memory assigned to dual channel
and the remainder is assigned to single channel. If one channel will have more memory than the
other, the larger amount should be assigned to channel A.
In any mode, the maximum operational speed is determined by the slowest SODIMM in the
●
system.
18 Chapter 2 Hardware Upgrades
Installing SODIMMs
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power
to drain before adding or removing memory modules. Regardless of the power-on state, voltage is
always supplied to the memory modules as long as the computer is plugged into an active AC outlet.
Adding or removing memory modules while voltage is present may cause irreparable damage to the
memory modules or system board.
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is
important to use memory modules with gold-plated metal contacts to prevent corrosion and/or
oxidation resulting from having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the computer or optional cards. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object. For more information, refer to
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage
the module.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
Electrostatic Discharge on page 40.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the
power to drain before adding or removing memory modules. Regardless of the power-on state,
voltage is always supplied to the memory modules as long as the computer is plugged into an
active AC outlet. Adding or removing memory modules while voltage is present may cause
irreparable damage to the memory modules or system board.
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.
6. Remove the computer access panel.
7. Locate the memory module sockets on the system board.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system
components to cool before touching.
Installing Additional Memory
19
8. To remove a SODIMM, press outward on the two latches on each side of the SODIMM (1) then
pull the SODIMM out of the socket (2).
Figure 2-10 Removing a SODIMM
9. Slide the new SODIMM into the socket at approximately a 30° angle (1) then press the SODIMM
down (2) so that the latches lock it in place.
Figure 2-11 Installing a SODIMM
NOTE: A memory module can be installed in only one way. Match the notch on the module with
the tab on the memory socket.
10. Replace the access panel.
11. If the computer was on a stand, replace the stand.
20 Chapter 2 Hardware Upgrades
12. Reconnect the power cord and turn on the computer.
13. Lock any security devices that were disengaged when the computer cover or access panel was
removed.
The computer automatically recognizes the additional memory when you turn on the computer.
Replacing the Optical Drive
The computer uses a slimline Serial ATA (SATA) optical drive.
Removing the Optical Drive
CAUTION: All removable media should be taken out of a drive before removing the drive from the
computer.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.
6. Remove the computer access panel and front bezel.
Replacing the Optical Drive
21
7. Disconnect the cables on the rear of the optical drive (1), push the green release latch on the right
rear side of the drive toward the center of the drive (2), then slide the drive forward and out of the
bay through the front bezel (3).
CAUTION: When removing the cables, pull the tab or connector instead of the cable itself to
avoid damaging the cable.
Figure 2-12 Removing the Optical Drive
22 Chapter 2 Hardware Upgrades
Preparing the New Optical Drive
Before the new optical drive can be used, the release latch must be attached.
1. Peel the backing off the adhesive on the release latch.
2. Without allowing the release latch to touch the optical drive, carefully align the holes on the
release latch with the pins on the side of the optical drive. Make sure the release latch is oriented
properly.
3. Insert the pin at the front of the optical drive into the hole at the end of the release latch, and press
firmly.
4. Insert the second pin, and press the entire release latch firmly to fasten the latch securely to the
optical drive.
Figure 2-13 Aligning the Release Latch
Replacing the Optical Drive
23
Installing the New Optical Drive
NOTE: If you are installing an optical drive in a bay that did not previously have a drive in it, you
must remove the access panel and the bezel blank covering the opening of the bay before proceeding.
Follow the procedures in
Blank on page 13.
1. Follow the instructions for removing the optical drive. Refer to Removing the Optical Drive
on page 21.
Removing the Computer Access Panel on page 10 and Removing a Bezel
2. Attach the release latch to the new optical drive. Refer to
on page 23.
3. With the back of the optical drive facing the computer and the release latch on the inner side of
the drive, align the drive with the opening in the front bezel.
4. Slide the optical drive through the front bezel all the way into the bay so that it locks in place (1),
then connect the cable to the rear of the drive (2).
Figure 2-14 Installing the Optical Drive
Preparing the New Optical Drive
5. Replace the front bezel and access panel.
6. If the computer was on a stand, replace the stand.
7. Reconnect the power cord and turn on the computer.
8. Lock any security devices that were disengaged when the computer cover or access panel was
removed.
24 Chapter 2 Hardware Upgrades
Replacing the Hard Drive
NOTE: The computer supports only 2.5-inch Serial ATA (SATA) internal hard drives.
Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you
can transfer the data to the new hard drive.
The 2.5-inch hard drive is enclosed in a carrier under the optical drive.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.
6. Remove the computer access panel.
7. Remove the optical drive. Refer to
8. Press in the release latch on the left side of the hard drive carrier (1) then rotate the carrier handle
to the right (2).
Figure 2-15 Unlocking the Hard Drive Carrier
Removing the Optical Drive on page 21 for instructions.
Replacing the Hard Drive
25
9. Lift the hard drive carrier straight up and out of the chassis.
Figure 2-16 Removing the Hard Drive Carrier
10. Remove the four guide screws from the sides of the hard drive carrier.
Figure 2-17 Removing the Guide Screws
11. Lift the hard drive up to the top of the carrier (1) and slide the drive out of the carrier (2).
Figure 2-18 Removing the Hard Drive from the Carrier
26 Chapter 2 Hardware Upgrades
12. Position the hard drive so that the top of the hard drive is up against the top of the carrier (1) so
that the circuit board on the bottom of the hard drive does not come in contact wit the tabs on the
bottom of the carrier, then slide the new hard drive into the carrier (2).
CAUTION: Do not allow the circuit board on the bottom of the hard drive to scrape along the
tabs on the bottom of the carrier when sliding the hard drive into the carrier. Doing so can cause
irreparable damage to the hard drive.
Figure 2-19 Sliding the Hard Drive into the Carrier
13. Set the hard drive down into the bottom of the carrier (1), then replace the four guide screws on
the sides of the carrier to secure the drive in the carrier (2).
Figure 2-20 Lowering the Hard Drive and Replacing the Guide Screws
Replacing the Hard Drive
27
14. To place the hard drive carrier back in the chassis, align the guide screws with the slots on the
drive bay, drop the carrier straight down into the drive bay (1), and press the handle on the
carrier all the way down (2) so that the drive is properly seated and locked in place.
Figure 2-21 Installing the Hard Drive Carrier
15. Replace the optical drive and reconnect the cable on the back of the optical drive.
16. Replace the computer access panel.
17. If the computer was on a stand, replace the stand.
18. Reconnect the power cord and turn on the computer.
19. Lock any security devices that were disengaged when the computer cover or access panel was
removed.
NOTE: No configuration of the SATA hard drive is necessary; the computer automatically
recognizes it the next time you turn on the computer.
28 Chapter 2 Hardware Upgrades
Installing and Removing a Port Cover
An optional rear port cover is available for the computer.
To install the port cover:
1. Thread the cables through the bottom hole on the port cover (1) and connect the cables to the rear
ports on the computer.
2. Insert the hooks on the port cover into the slots on the rear of the chassis, then slide the cover to
the right to secure it in place (2).
Figure 2-22 Installing a Port Cover
NOTE: For security purposes, you can install an optional cable lock to the chassis that locks the port
cover and secures the computer. See
The port cover is secured in place by a retention lever just inside the port cover opening. To remove the
port cover, pull the lever back towards the port cover opening (1), then slide the cover to the left and
off the computer (2).
Figure 2-23 Removing a Port Cover
Installing a Security Lock on page 30.
Installing and Removing a Port Cover
29
Installing a Security Lock
HP/Kensington MicroSaver Security Cable Lock
There are two cable lock slots on the rear of the computer. The slot next to the thumbscrew should be
used when there is no port cover. The slot on the far right should be used when a port cover is installed.
Figure 2-24 Installing a Cable Lock with No Port Cover
Figure 2-25 Installing a Cable with a Port Cover Installed
30 Chapter 2 Hardware Upgrades
Padlock
Figure 2-26 Installing a Padlock
HP Business PC Security Lock
1. Fasten the security cable by looping it around a stationary object.
Figure 2-27 Securing the Cable to a Fixed Object
Installing a Security Lock
31
2. Insert the Kensington lock into the Kensington lock slot on the back of the monitor and secure the
lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the
key 90 degrees.
Figure 2-28 Installing the Kensington Lock on the Monitor
3. Slide the security cable through the hole in the Kensington lock on the rear of the monitor.
Figure 2-29 Securing the Monitor
32 Chapter 2 Hardware Upgrades
4. Use the bracket provided in the kit to secure other peripheral devices by laying the device cable
across the center of the bracket (1) and inserting the security cable through one of the two holes in
the bracket (2). Use the hole in the bracket that best secures the peripheral device cable.
Figure 2-30 Securing Peripheral Devices (Printer Shown)
5. Thread the keyboard and mouse cables through the computer chassis lock.
Figure 2-31 Threading the Keyboard and Mouse Cables
Installing a Security Lock
33
6. Screw the lock to the chassis in the thumbscrew hole using the screw provided.
Figure 2-32 Attaching the Lock to the Chassis
7. Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the
lock. Use the key provided to disengage the lock.
Figure 2-33 Engaging the Lock
34 Chapter 2 Hardware Upgrades
8. When complete, all devices in your workstation will be secured.
Figure 2-34 Secured Workstation
Front Bezel Security
The front bezel can be locked in place by installing a security screw provided by HP. To install the
security screw:
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand.
6. Remove the access panel and front bezel.
Installing a Security Lock
35
7. Remove the black screw on the front of the chassis behind the bezel. The screw is located next to
the optical drive and is labeled "BEZEL."
Figure 2-35 Retrieving the Front Bezel Security Screw
8. Replace the front bezel.
9. Install the security screw through the middle front bezel release tab and into the chassis to secure
the front bezel in place.
Figure 2-36 Installing the Front Bezel Security Screw
10. Replace the access panel.
11. If the computer was on a stand, replace the stand.
12. Reconnect the power cord and turn on the computer.
13. Lock any security devices that were disengaged when the access panel was removed.
36 Chapter 2 Hardware Upgrades
A Battery Replacement
The battery that comes with the computer provides power to the real-time clock. When replacing the
battery, use a battery equivalent to the battery originally installed in the computer. The computer comes
with a 3-volt lithium coin cell battery.
WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of
fire and burns if the battery is not handled properly. To reduce the risk of personal injury:
Do not attempt to recharge the battery.
Do not expose to temperatures higher than 60°C (140ºF).
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Replace the battery only with the HP spare designated for this product.
CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.
When the battery is removed or replaced, the CMOS settings will be cleared.
Static electricity can damage the electronic components of the computer or optional equipment. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object.
NOTE: The lifetime of the lithium battery can be extended by plugging the computer into a live AC
wall socket. The lithium battery is only used when the computer is NOT connected to AC power.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries. For more information about recycling programs, go to
recycle.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as compact discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
http://www.hp.com/
5. Remove the computer access panel.
37
6. Locate the battery and battery holder on the system board.
NOTE: On some computer models, it may be necessary to remove an internal component to
gain access to the battery.
7. Depending on the type of battery holder on the system board, complete the following instructions
to replace the battery.
Type 1
a. Lift the battery out of its holder.
Figure A-1 Removing a Coin Cell Battery (Type 1)
b. Slide the replacement battery into position, positive side up. The battery holder automatically
secures the battery in the proper position.
Type 2
a. To release the battery from its holder, squeeze the metal clamp that extends above one edge
of the battery. When the battery pops up, lift it out (1).
b. To insert the new battery, slide one edge of the replacement battery under the holder’s lip
with the positive side up. Push the other edge down until the clamp snaps over the other edge
of the battery (2).
Figure A-2 Removing and Replacing a Coin Cell Battery (Type 2)
38 Appendix A Battery Replacement
Type 3
a. Pull back on the clip (1) that is holding the battery in place, and remove the battery (2).
b. Insert the new battery and position the clip back into place.
Figure A-3 Removing a Coin Cell Battery (Type 3)
NOTE: After the battery has been replaced, use the following steps to complete this procedure.
8. Replace the computer access panel.
9. Plug in the computer and turn on power to the computer.
10. Reset the date and time, your passwords, and any special system setups using Computer Setup.
11. Lock any security devices that were disengaged when the computer access panel was removed.
39
B Electrostatic Discharge
A discharge of static electricity from a finger or other conductor may damage system boards or other
static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Preventing Electrostatic Damage
To prevent electrostatic damage, observe the following precautions:
Avoid hand contact by transporting and storing products in static-safe containers.
●
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
●
Place parts on a grounded surface before removing them from their containers.
●
Avoid touching pins, leads, or circuitry.
●
Always be properly grounded when touching a static-sensitive component or assembly.
●
Grounding Methods
There are several methods for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.
●
Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the
ground cords. To provide proper ground, wear the strap snug against the skin.
Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet
●
when standing on conductive floors or dissipating floor mats.
Use conductive field service tools.
●
Use a portable field service kit with a folding static-dissipating work mat.
●
If you do not have any of the suggested equipment for proper grounding, contact an HP authorized
dealer, reseller, or service provider.
NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service
provider.
40 Appendix B Electrostatic Discharge
C Computer Operating Guidelines,
Routine Care and
Shipping Preparation
Computer Operating Guidelines and Routine Care
Follow these guidelines to properly set up and care for the computer and monitor:
Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.
●
Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all vented
●
sides of the computer and above the monitor to permit the required airflow.
Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the
●
keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also
restricts airflow.
Never operate the computer with the access panel or any of the expansion card slot covers
●
removed.
Do not stack computers on top of each other or place computers so near each other that they are
●
subject to each other’s re-circulated or preheated air.
If the computer is to be operated within a separate enclosure, intake and exhaust ventilation must
●
be provided on the enclosure, and the same operating guidelines listed above will still apply.
Keep liquids away from the computer and keyboard.
●
Never cover the ventilation slots on the monitor with any type of material.
●
Install or enable power management functions of the operating system or other software, including
●
sleep states.
Turn off the computer before you do either of the following:
●
Wipe the exterior of the computer with a soft, damp cloth as needed. Using cleaning
◦
products may discolor or damage the finish.
Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other
◦
foreign matter can block the vents and limit the airflow.
Computer Operating Guidelines and Routine Care
41
Optical Drive Precautions
Be sure to observe the following guidelines while operating or cleaning the optical drive.
Operation
Do not move the drive during operation. This may cause it to malfunction during reading.
●
Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the
●
unit. If the temperature suddenly changes while the drive is on, wait at least one hour before you
turn off the power. If you operate the unit immediately, it may malfunction while reading.
Avoid placing the drive in a location that is subject to high humidity, extreme temperatures,
●
mechanical vibration, or direct sunlight.
Cleaning
Clean the panel and controls with a soft, dry cloth or a soft cloth lightly moistened with a mild
●
detergent solution. Never spray cleaning fluids directly on the unit.
Avoid using any type of solvent, such as alcohol or benzene, which may damage the finish.
●
Safety
If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an
authorized HP service provider.
Shipping Preparation
Follow these suggestions when preparing to ship the computer:
1. Back up the hard drive files on PD discs, tape cartridges, CDs, or USB flash drives. Be sure that
the backup media is not exposed to electrical or magnetic impulses while stored or in transit.
NOTE: The hard drive locks automatically when the system power is turned off.
2. Remove and store all removable media.
3. Turn off the computer and external devices.
4. Disconnect the power cord from the electrical outlet, then from the computer.
5. Disconnect the system components and external devices from their power sources, then from the
computer.
NOTE: Ensure that all boards are seated properly and secured in the board slots before
shipping the computer.
6. Pack the system components and external devices in their original packing boxes or similar
packaging with sufficient packing material to protect them.
42 Appendix C Computer Operating Guidelines, Routine Care and Shipping Preparation
Index
A
access panel
USDT removal 10
USDT replacement 11
B
battery replacement 37
C
computer operating guidelines 41
E
electrostatic discharge, preventing
damage 40
F
front bezel
USDT blank removal 13
USDT removal 12
USDT replacement 14
USDT security 35
H
hard drive
USDT installation 25
USDT removal 25
I
installation guidelines 8
installing
battery 37
USDT hard drive 25
USDT memory 17
USDT optical drive 24
USDT port cover 29
K
keyboard
components 5
Windows Logo key 6
L
locks
USDT cable lock 30
USDT front bezel 35
USDT HP Business PC Security
Lock 31
USDT padlock 31
M
media card reader
features 4
memory
USDT installation 17
USDT socket population 18
USDT specifications 17
O
optical drive
cleaning 42
precautions 42
USDT installation 24
USDT release latch attachment
23
USDT removal 21
P
port cover
USDT installation 29
power
USDT cord connection 9
product ID locations 7
R
removing
battery 37
USDT bezel blanks 13
USDT computer access panel
10
USDT front bezel 12
USDT hard drive 25
USDT optical drive 21
USDT port cover 29
S
security
USDT cable lock 30
USDT front bezel 35
USDT HP Business PC Security
Lock 31
USDT padlock 31
serial number locations 7
shipping preparation 42
specifications
USDT memory 17
system board connections
USDT 16
T
tower conversion
USDT 15
V
ventilation guidelines 41
W
Windows Logo key 6
Index
43
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