HP SDGOA-0201 User Manual

hp psc

1100/1200 series

all-in-one

reference guide

All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

This product incorporates Adobe’s PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302.

Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Publication number: Q1647-90192 First edition: June 2003 Printed in U.S.A., Mexico, Germany,

Singapore, or China

Windows ME 2000

of Microsoft Corporation. Intel

trademarks of Intel Corporation.

, Windows NT®, Windows

, Windows XP®, and Windows

are U.S.-registered trademarks

and Pentium® are registered

notice

The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company.

Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.

Note: Regulatory information can be found in the “Technical information” section of this guide.

It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first.

• Governmental paper or documents:

- Passports

- Immigration papers

- Selective service papers

- Identification badges, cards, or

insignias

•Governmental stamps:

-Postage stamps

- Food stamps

• Checks or drafts drawn on Governmental agencies

• Paper currency, traveler’s checks, or money orders

• Certificates of deposit

• Copyrighted works

safety information

Warning! To prevent fire

or shock hazard, do not expose this product to rain or any type of moisture.

Always follow basic safety prec autions when using this product to reduce risk of injury from fire or electric shock.

Warning! Potential shock hazard

1 Read and understand all

instructions in the setup poster.

2 Use only a grounded electrical

outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3 Observe all warnings and

instructions marked on the product.

4 Unplug this product from wall

outlets before cleaning.

5 Do not install or use this product

near water or when you are wet.

6 Install the product securely on a

stable surface.

7 Install the product in a protected

location where no one can step on or trip over the line cord, and where the line cord will not be damaged.

8 If the product does not operate

normally, see the online Troubleshooting help.

9 No operator-serviceable parts

inside. Refer servicing to qualified service personnel.

10 Use in a well-ventilated area.

1 get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2 quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

front panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

use your hp psc with a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

review the hp photo & imaging director . . . . . . . . . . . . . . . . . . . . . 4

front panel status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3 load originals and load paper. . . . . . . . . . . . . . . . . . . . . . . . . . . 9

load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

load letter or A4 size paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

load postcards, hagaki cards, or 4-by-6 inch photo paper . . . . . . . . . 11

tips for loading other types of paper in the paper tray . . . . . . . . . . . . 12

set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

4 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

make copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

make a copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

increase copy speed or quality . . . . . . . . . . . . . . . . . . . . . . . . . . 15

set the number of copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

perform special copy jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

copy a photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

fit a copy to the page or to a hagaki card . . . . . . . . . . . . . . . . . . 16

stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

5 use the scan features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

6 maintain your hp psc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

clean the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

clean the lid backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

clean the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

work with print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

print a self-test report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

handle print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

replace the print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

align cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

self-maintenance sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

7 additional setup information . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

possible installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

remove and reinstall your hp psc software. . . . . . . . . . . . . . . . . . . . . 26

additional troubleshooting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

iii

8 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

regulatory model identification number . . . . . . . . . . . . . . . . . . . . .29

FCC statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

doc statement / déclaration de conformité (Canada). . . . . . . . . . . .30

geräuschemission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

notice to Korean customers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

9 get hp psc support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

get support and other information from the internet . . . . . . . . . . . . . . .31

hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

call in the U.S. during warranty . . . . . . . . . . . . . . . . . . . . . . . . . .31

call hp japan customer care center . . . . . . . . . . . . . . . . . . . . . . . .32

call elsewhere in the world. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

call in Australia post-warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . .34

prepare your unit for shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

10 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

express service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

returning your hp psc for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

hewlett-packard limited global warranty statement . . . . . . . . . . . . . . . .38

extent of limited warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

limitations of warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

limitations of liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

local law . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

order media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

order print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

hp psc 1200 seriesiv

get help

help description

Setup Poster The Setup Poster provides instructions for setting up and configuring

your HP PSC. Make sure you use the correct poster for your operating system (Windows or Macintosh).

HP Photo & Imaging Help

Reference Guide The Reference Guide contains information on using your HP PSC and

Troubleshooting help To access troubleshooting information:

Internet help and technical support

The HP Photo & Imaging Help provides detailed information on using the software for your HP PSC.

For Windows users: Go to the HP Director, and click Help. For Macintosh users: Go to the HP Director, and click Help, then click hp photo and imaging help.

provides additional troubleshooting assistance for the installation process. The Reference Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information.

For Windows users: In the HP Director, click Help. Open the Troubleshooting book in the HP Photo & Imaging Help, then follow the links to general troubleshooting as well as links to Troubleshooting help that is specific to your HP PSC. Troubleshooting is also available from the Help button that appears on some error messages.

For Macintosh users: Open the Apple Help Viewer, click hp photo and imaging troubleshooting, then click hp psc 1200 series or hp psc 1100 series.

If you have Internet access, you can get more information from the HP website at:

http://www.hp.com/support

The website also provides answers to frequently-asked questions.

Readme file After you install your software, you can access the Readme file from

either the HP PSC 1100/1200 Series CD-ROM or the HP PSC 1100 Series or HP PSC 1200 Series program folder. The Readme file contains late-breaking information that does not appear in the Reference Guide or the online help. To access the Readme file, do the following:

For Windows: go to the Windows taskbar, click Start, point to Programs or All Programs (XP), point to Hewlett-Packard, point to HP PSC 1200 Series or HP PSC 1100 Series, and then choose View the Readme File. For Macintosh: go to the HD:Applications:HP PSC Software folder.

Dialog-box help (Windows only)

For Windows: Clicking Help in a dialog box displays information about options and settings within the dialog box.

chapter 1

hp psc 1100/1200 series

quick start

You can perform many functions using either the front panel or the HP PSC software.

Even if you do not connect your HP PSC to a computer, you can use the front panel to copy documents or photos.

front panel features

Review the illustrations below and identify the location of the buttons on the front panel.

1 3

4 5

7 8

10 11

feature purpose

1 On/Resume (HP PSC 1200 Series): Turns the HP PSC on and off. Also

used to resume a copy or print job after a jam or other error. If the HP PSC is in an error state, you can turn it off by pressing On/Resume for 3 seconds.

On (HP PSC 1100 Series): turns the HP PSC on and off.

2 Check Paper: A status light that indicates the need to load paper or

remove a paper jam.

3 4

6 7 8

10 11

3 Check Print Cartridge: A status light that indicates the need to reinsert or

replace the print cartridge or close the print cartridge access door. 4 Cancel: Use to stop a job or exit button settings. 5 Copies (1-9) (HP PSC 1200 Series): Use to change the number of copies

for this copy job.

chapter 2

feature purpose

6 Resume (HP PSC 1100 Series): Also used to resume a copy or print job

after a jam or other error.

7 Size: use to change the copy image size to either 100 percent, Fit to Page,

or Fit to Hagaki (certain models only).

9 Start Copy, Black: Use to start a black-and-white copy. 10 Start Copy, Color: Use to start a color copy. 11 Scan: Use to start a scan of an original from the glass. If the HP PSC

Paper Type: Use to change the paper type to plain or photo. For information on the best paper type settings for a particular paper type, see

recommended paper-type settings for printing and recommended papertype settings for copying in the hp psc 1200 series or hp psc 1100 series

section of the HP Photo & Imaging Help.

software is installed, the image will be scanned to the scan preview window (Windows) or HP Scan Window (Macintosh), and you can then choose the destination for the scanned image. The default destination is the HP Photo & Imaging Gallery. On Windows, you can have the image sent directly to the HP Photo & Imaging Gallery by changing the Scan Picture settings in the HP Director.

use your hp psc with a computer

If you installed the HP PSC software on your computer according to the Setup Poster, you can access all the features of the HP PSC using the HP Director.

review the hp photo & imaging director

The HP Director is available through the desktop shortcut or when the HP PSC lid is raised (Windows only).

for windows users 1 Do one of the following:

– Double-click the hp director icon on the desktop. – In the Windows taskbar, click Start, point to Programs or All Programs

(XP), point to Hewlett-Packard, point to hp psc 1200 series or hp psc 1100 series, then choose hp photo & imaging director.

– Raise the lid of the HP PSC.

This options works only if the HP PSC software is running.

2 In the Select Device box, click to see a list of installed HP devices

supported by this software.

3 Select hp psc 1200 series or hp psc 1100 series.

The Director displays only the buttons that are appropriate for the selected device.

hp psc 1100/1200 series

quick start

the hp photo & imaging director for windows

feature purpose

1 Select Device: Use this feature to select the product you want to use from

the list of installed HP products.

2 Settings: Use this feature to view or change various settings for your HP

device, such as print, scan, or copy. 3 Status: Displays the status window for all-in-one devices only. 4 Scan Picture: Scans an image to the scan preview window, and you can

then choose the destination for the scanned image. The default destination

is the HP Photo & Imaging Gallery. You can have the image sent directly

to the HP Photo & Imaging Gallery by changing the Scan Picture settings

in the HP Director. 5 Scan Document: Scans text and displays it in the selected destination text

editing software program. 6 Make Copies: Displays the Copy dialog box where you can select the

copy quality, the number of copies, the color, the size, and can start a

copy. 7 View & Print: Displays the HP Photo & Imaging Gallery, where you can

view and edit images, use HP Photo Prints, make and print a photo album,

e-mail an image, and unload an image to the Web. 8 Help: Provides access to HP Photo & Imaging Help, which provides

software help, a product tour, and troubleshooting information.

64 578

9 Click this arrow to access tool tips, which explain each of the Director

reference guide

options.

for macintosh users

! Do one for the following:

– For OS 9, double-click the HP Photo and Imaging Director icon on the

desktop.

– For OSX, double-click the HP Photo and Imaging Director icon on the

dock.

chapter 2

The following figure shows some of the features available through the HP Photo and Imaging Director for Macintosh. Consult the legend for a brief explanation of a specific feature.

1 2

the hp photo and imaging director for macintosh

4 5 6 7

feature purpose

1 Select Device: Use this feature to select the product you want to use from

the list of installed HP products.

2 Settings: Use this feature to view or change various settings for your HP

device, such as print, scan, or copy.

3 Scan Picture: Scans an image to the HP Scan Window, and you can then

choose the destination for the scanned image. The default destination is the HP Photo and Imaging Gallery.

4 Scan Document: Scans text and displays it in a text editing software

program.

5 Make Copies: Displays the Copy dialog box where you can select the

copy quality, the number of copies, the color, the size, and can start a copy.

6 Maintain Printer: Accesses the HP Inkjet Utility where you can clean and

align the print cartridges, check print cartridge ink levels, print a test or sample page, register your printer, or access information on product support.

7 View and Print: Displays the HP Photo and Imaging Gallery, where you

can view and edit images.

front panel status lights

There are several status lights on the front panel that provide information about tasks that are currently being performed by your HP PSC, or about maintenance tasks that need to be performed on the device. For example, these status lights indicate whether the unit is on or off, processing a black-and-white or color copy job, or whether the device is out of paper or there is a paper jam.

All status lights on the front panel are reset to the default display after two minutes.

hp psc 1100/1200 series

quick start

Review the table below to become familiar with the front-panel status lights that provide information about tasks that are currently being performed by your HP PSC.

On light (green)

The On light is not illuminated.

The On light is illuminated.

The On light is blinking

On/Resume

Check Paper

Black Copy Area (backlight)

Color Copy Area (backlight)

Explanation What to do?

Check Print Cartridge

Cancel

Light is off. Light is off. Your HP PSC is turned off. Press the On button to turn

your HP PSC on.

Light is on. Light is on. Your HP PSC is turned on

and is ready for use.

Begin a scan, copy, or print job from the front panel or from the software.

Light is on. Light is on. Your HP PSC is processing

a Print, Scan, or

Wait for your HP PSC to finish processing the job.

Maintenance job.

Light is blinking.

Light is on. Your HP PSC is processing

a black-and-white copy

Wait for your HP PSC to

finish processing the job. job that was started from the front panel or the software.

Light is on. Light is

blinking.

Your HP PSC is processing a color copy job that was

Wait for your HP PSC to

finish processing the job. started from the front panel or the software.

Blinks faster for 3 seconds and then stays illuminated.

reference guide

Light is on or blinking.

Your HP PSC is busy doing another task.

Wait for the current job to

be completed before

starting another job.

In addition to providing information about current tasks, the lights on the front panel may also indicate error conditions, as described in the table below.

If the On light, Check Print Cartridge light, Check Paper light, and Start Copy, Black and Start Copy, Color lights are all flashing, do the following:

1 Verify that the front-panel overlay is attached to the HP PSC. 2 Power cycle your HP PSC by disconnecting the power cord and

reconnecting.

chapter 2

On Light (green)

Check Paper Light

Check Print Cartridge Light

Light is blinking

Light is on Light is

Light is on Light is off Light is

Light is blinking

Light is off Light is

Light is off Light is off The HP PSC is trying to

Light is off The paper tray is empty or

blinking

Light is off Light is

blinking

Light is

blinking

Explanation What to do?

Verify that your computer is scan and there is a communication problem.

the HP PSC has a paper jam.

The print cartridge access door may be open, the print cartridges may be missing or not seated properly, the tape may not have been removed from the print cartridges, or there may be a problem with the print cartridge.

There may be a problem with the print cartridge.

The print carriage is stalled.

on and is connected to the

HP PSC. Verify that the

HP PSC software is installed.

Load paper, or remove the

paper jam. Then press

Resume to continue.

Remove the print cartridges

and make sure the tape has

been removed. Re-insert the

print cartridges and make

sure they are properly

seated. Close the access

door. For more information

on this condition, click the

Status icon in the System

Tray. If you are still having

problems, refer to the

Troubleshooting help for

information on checking ink

levels and cleaning print

cartridges.

Click the Status icon in the

System Tray for more

information.

Open the print cartridge

access door and make sure

the carriage is not

obstructed.

Light is blinking

The HP PSC had a fatal error.

A paper jam occurred while scanning.

Turn the HP PSC off and then

on again. Restart your

computer. If the problem is

not corrected, unplug the

HP PSC and plug it in again.

If the problem persists,

contact HP.

Turn the HP PSC off, then on

again, and try to scan

again.

hp psc 1100/1200 series

load originals and load paper

You can make copies from originals loaded on the glass. You can also print and copy onto a variety of paper types, weights, and sizes. It is important, however, that you choose the right paper and make sure that it is loaded correctly and not damaged.

load originals

You can copy or scan any original by placing it on the glass.

1 Lift the lid and place the original face down on the glass in the front-left

Note: Some copy options, such as Fit to Page, will not work correctly if the glass and lid backing are not clean. For more information, see clean the glass and clean the lid backing on page 21.

corner with the sides of the original touching the left and bottom edges. It is important to use the front-left corner when using the copy feature.

Top edge of original

2 Close the lid.

load letter or A4 size paper

Following is the basic procedure for loading paper. There are specific considerations for loading certain types of paper, postcards, and envelopes. After you review this procedure, see tips for loading other types of paper in the

paper tray on page 12, load envelopes on page 11, and load postcards, hagaki cards, or 4-by-6 inch photo paper on page 11.

For best results, adjust the paper settings each time you change paper types or paper sizes. For more information, see set the paper type on page 13.

lid

chapter 3

to load the paper tray 1 Lower the paper tray, and if necessary, slide the paper-width guide to the

outermost position.

2 Tap the stack on a flat surface to align the edges of the paper, and then

check the paper for the following: – Make sure it is free of rips, dust, wrinkles, and curled or bent edges. – Make sure all the paper in the stack is the same size and type, unless

you are working with photo paper.

3 Insert paper into the paper tray print-side down until it stops. To avoid

bending the paper, make sure you do not push the paper in too far, or push too hard. To avoid paper jams, be sure to push paper into the tray just until it stops initially.

If you are using letterhead, insert the top of the page first. Do not use too much paper. Check that the stack of paper contains several

sheets but is no higher than the top of the paper-width guide.

4 Slide the paper-width guide in until it stops at the edge of the paper. Make

sure that the paper stack lies flat in the paper tray and fits under the tab of the paper-width guide.

hp psc 1100/1200 series

load envelopes

Use the print feature of your software to print to envelopes with your HP PSC. Do not use shiny or embossed envelopes, or envelopes that have clasps or windows. You can load the paper tray with one or multiple envelopes.

1 Remove all paper from the paper tray. 2 Slide an envelope into the tray, with the envelope flap up and to the left

3 Adjust the paper-width guide against the envelope.

load originals and load paper

(print-side down), until it stops.

Be careful not to bend the envelope. If you are loading multiple envelopes, make sure the envelopes fit within

the tray (do not overload it). Consult the help files in your word processing software for details on how

to format text for printing on envelopes.

load postcards, hagaki cards, or 4-by-6 inch photo paper

Following is the procedure for loading postcards, hagaki cards, or 4-by-6 inch photo paper.

1 Remove all paper from the paper tray, and then slide a stack of cards or

4-by-6 inch photo paper into the tray until it stops. Make sure the print-side faces down.

Note: If you are using photo paper with perforated tabs, load the photo paper so that the tabs are closest to you.

2 Adjust the paper-width guide against the cards or photo paper until it

stops. Make sure the cards or photo paper fit within the tray (do not overload it).

reference guide

+ 33 hidden pages

HP SDGOA-0201 User Manual

contents

get help

quick start

front panel features

front panel status lights

load originals and load paper

load originals

load letter or A4 size paper

load envelopes

load postcards, hagaki cards, or 4-by-6 inch photo paper