The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Intel, Pentium, Intel Inside, Itanium, and the Intel Inside logo are trademarks or registered trademarks of
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This document provides information and instructions on servicing and troubleshooting the HP Integrity
rx4640 server.
Document updates may be issued between editions to correct errors or document product changes. To ensure
that you receive the updated or new editions, you should subscribe to the appropriate product support service.
See your HP sales representative for details.
The latest version of this document can be found on the HP website at:
http://www.docs.hp.com.
Intended Audience
This document is intended to provide technical product and support information for authorized service
providers, system administrators, and HP support personnel.
This document is not a tutorial.
New and Changed Information in This Edition
This guide has been updated as follows:
•iLO 2 MP LAN Port link/activity LED display
•Removing and replacing a processor, deleted caution regarding dip switch information
•Removing an I/O board, dip switch information
•Added replacement battery part number
Publishing History
The publishing history below identifies the edition dates of this manual. Updates are made to this publication
on an unscheduled, as needed, basis. The updates will consist of a complete replacement manual and
pertinent on-line documentation.
Table 1Publishing History Details
Document
Manufacturing
Part Number
A6961-96013-ed2HP-UX, Windows®,
A6961-96013HP-UX, Windows,
Operating Systems
Supported
Linux®, OpenVMS®
Linux, OpenVMS
Supported Product Versions
rx4640November 2008
rx4640August 2006
Publication
Date
15
Document Organization
This guide is divided into the following chapters.
Chapter 1 Introduction Use this chapter to learn about the features and specifications of the HP
Integrity rx4640 server.
Chapter 2 Controls, Ports, and LEDs Use this chapter to learn about the locations of the external
controls, ports, and LEDs on the server.
Chapter 3 Powering Off and Powering On the Server Use this chapter to learn about powering
the server off and on.
Chapter 4 Removing and Replacing Components Use this chapter to learn how to remove and
replace the field replaceable components (FRUs) on the server.
Chapter 5 Troubleshooting Use this chapter to learn about troubleshooting problems you may
encounter with the server.
Appendix A Parts Information Use this appendix to learn the location and part numbers of the server
components.
Appendix B Operating System Boot and Shutdown Use this appendix to learn about booting and
shutting down the operating system on the server.
Appendix C Utilities Use this appendix for information regarding the utilities available for the server.
Appendix D Console Setup and Connection Use this appendix to learn about the process for setting
up a console session and connecting to the server.
Typographic Conventions
This document uses the following conventions.
WARNINGA warning lists requirements that you must meet to avoid personal injury.
CAUTIONA caution provides information required to avoid losing data or avoid losing system
functionality.
NOTEA note highlights useful information such as restrictions, recommendations, or important
details about HP product features.
Book TitleThe title of a book. On the web and on the Instant Information CD, it may be a hot link to
the book itself.
KeyCap The name of a keyboard key or graphical interface item (such as buttons, tabs, and menu
items). Note that
EmphasisText that is emphasized.
Bold Text that is strongly emphasized.
Bold The defined use of an important word or phrase.
Return and Enter both refer to the same key.
ComputerOut Text displayed by the computer.
UserInput Commands and other text that you type.
16
Command A command name or qualified command phrase.
Option An available option.
Screen Output Example of computer screen output.
[] The contents are optional in formats and command descriptions. If the contents are a list
separated by |, you must select one of the items.
{} The contents are required in formats and command descriptions. If the contents are a list
separated by |, you must select one of the items.
... The preceding element may be repeated an arbitrary number of times.
| Separates items in a list of choices.
HP-UX Release Name and Release Identifier
Each HP-UX 11i release has an associated release name and release identifier. The uname (1) command with
the -r option returns the release identifier. This table shows the releases available for HP-UX 11i.
You can find other information on HP server hardware management, Microsoft® Windows®, and diagnostic
support tools in the following publications.
Website for HP Technical Documentation:
http://docs.hp.com
Server Hardware Information:
http://docs.hp.com/hpux/hw/
Windows Operating System Information
You can find information about administration of the Microsoft Windows operating system at the following
websites, among others:
•http://docs.hp.com/windows_nt/
•http://www.microsoft.com/technet/
Diagnostics and Event Monitoring: Hardware Support Tools
Complete information about HP’s hardware support tools, including online and offline diagnostics and event
monitoring tools, is at the http://docs.hp.com/hpux/diag/ website. This site has manuals, tutorials,
FAQs, and other reference material.
17
Website for HP Technical Support:
http://us-support2.external.hp.com/
Books about HP-UX Published by Prentice Hall
The http://www.hp.com/hpbooks/ website lists the HP books that Prentice Hall currently publishes, such
as HP-UX books including:
HP Books are available worldwide through bookstores, online booksellers, and office and computer stores.
HP Encourages Your Comments
HP encourages your comments concerning this document. We are committed to providing documentation that
meets your needs. Send errors, suggestions for improvement, or compliments to:
http://docs.hp.com/en/feedback.html (web) or
http://docsfeedback@hp.com (email address)
Include the document title, manufacturing part number, and any comment, error found, or suggestion for
improvement you have concerning this document.
18
1Introduction
The HP Integrity rx4640 server is a 4-processor/8-core IPF rack-mount server based on the Itanium2
processor family architecture. The supported operating systems include HP-UX, Windows, Linux, and
OpenVMS. The server accommodates up to 32 DIMMs and internal peripherals; including two hard disk
drives, and a DVD. Its high availability features include hot-swap fans and 200-240 VAC power supplies,
hot-plug disk drives, and hot-plug PCI-X cards.
This chapter addresses the following topics:
•“Server Overview” on page 20.
•“Server Dimensions and Weight” on page 21.
•“Server Components” on page 22.
•“Supported Operating Systems” on page 24.
Chapter 1
19
Introduction
Server Overview
Server Overview
The HP Integrity rx4640 server is a 4U high Electronics Industry Association (EIA) enclosure, which mounts
in any standard 19” EIA rack. All external cabling enters and exits from the rear of the enclosure. With the
server installed in the rack, service access is enhanced by the use of chassis slides. It has bays to
accommodate 1 + 1 redundant, hot-swappable power supplies, accessible from the rear of the enclosure. There
are two low-profile hot swappable hard disk drives accessible from the front, as well as a slim-line optical
drive for a CD-R, CD-RW, DVD-R or DVD+RW. There are N + 1 redundant, hot-swappable server fans, all
clearly identified and easily accessible. Server status indication, a power switch, server locator switch and
LED are located in the front within the control panel access door on the bezel. There is also a server locator
switch and LED located on the front and back of the server for easy identification in the rack. See the HP Integrity rx4640 Site Preparation Guide for more detailed server specifications and requirements. Figure 1-1,
Figure 1-2, and Figure 1-3 show the top, front, and rear views of the server.
Figure 1-1HP Integrity rx4640 Server with Front Bezel
20
Chapter 1
Server Dimensions and Weight
Figure 1-2HP Integrity rx4640 Server (front view with bezel removed)
Figure 1-3HP Integrity rx4640 Server (rear view)
Introduction
Server Dimensions and Weight
Table 1-1 shows the dimensions and weight of the HP Integrity rx4640 server.
Table 1-1Server Dimensions
DimensionsValue
Height17.46 cm (6.87 in.)
Width44 cm (17.32 in.)
Depth(63.8 cm (25.1 in.)
WeightUnloaded - 40 kg (95 lb)
Fully loaded - 100 kg (220 lb)
Chapter 1
21
Introduction
Server Components
Server Components
The following components comprise the HP Integrity rx4640 server.
Processors
The following processors are available for the rx4640 server:
•1.6 GHz / 18 MB cache
•1.6 GHz / 24 MB cache
These processors are dual core processors. The processor configuration options are 1-processor/2-core (1p/2c),
2p/4c, 3p/6c, or 4p/8c.
Memory
•16 DIMM slots on standard memory extender board
•32 DIMM slots on optional memory extender board
•Minimum memory size of 1 GB (four 256 MB DIMMs in
•Maximum memory size of 128 GB (4 GB DIMMs on 32-slot memory extender board)
•256 MB, 512 MB, 1 GB, 2 GB, and 4 GB standard 184 pins 2.5V DDR 200, CL2, registered, ECC
•200 MHz memory bus frequency, 400 MTransfers/s data, 12.8 GB/s peak data bandwidth
•DIMMs loaded by quads enable interleaved mode and chip spare
PCI Riser
•Two dedicated PCI slots (LAN and SCSI)
•Four hot-plug PCI-X 66 MHz, 64-bit, 3.3V, 25W slots with shared busses and I/O. Slots 3 and 4 share a
PCI-X bus and slots 5 and 6 share a PCI-X bus
•Two hot-plug PCI-X 133 MHz 64-bit 3.3V 25W slots
Internal Core I/O
•Dual channel SCSI U320 interface, two internal 68-pin connectors, two 68-pin external connectors
•The SCSI backplane is configured as either one or two channels
•One internal IDE connector for a slim-line optical device (CD and DVD)
•One 10/100 integrated Lights Out Management Processor (iLO MP) LAN port
•One VGA port
Power Supply Unit
•1200 W output power
•Redundant and hot-swap power supplies
Motherboard Manageability
•Baseboard Management Controller (BMC)
•Temperature monitoring and fans regulation by BMC
•Includes diagnostic panel LED display that shows server health
•Hardware diagnostics by BMC displayed by diagnostic panel LED
•IPMI protocol for communication between BMC/server/MP card
Introduction
Server Components
•Locator front/rear LEDs
•Field replacement units monitoring by BMC
Enhanced Server Manageability Using Management Processor
•LAN, telnet, and SSH console
•Web GUI
•Serial port for local console
•Serial port for modem console
•Duplication of console screen content across all consoles
Hard Disk Drives
•Two low-profile, hot-pluggable Ultra320 SCSI disk bays
•Disk options:
— 36 GB 15K RPM SCSI disk
— 73 GB 15K RPM SCSI disk
— 146 GB, 10K RPM SCSI disk
— 300 GB, 10K RPM SCSI disk
•Minimum server configuration includes one hard disk drive
Chapter 1
23
Introduction
Supported Operating Systems
Supported Operating Systems
The following operating systems are supported on the entry-class HP Integrity servers:
•HP-UX 11i Version 2 (B.11.23)
•HP OpenVMS I64
•Microsoft® Windows® Server 2003
•Red Hat Enterprise Linux 4
•SuSE Linux Enterprise Server 10
For more operating system information, see Appendix B, “Booting the Operating System,” on page 141.
24
Chapter 1
2Controls, Ports, and LEDs
This chapter describes the controls, ports, and LEDs found on the front panel, rear panel, and internal
locations of the HP Integrity rx4640 server.
This chapter addresses the following topics:
•“Front Panel Controls, Ports, and LEDs” on page 26.
•“Rear Panel Controls, Ports, and LEDs” on page 28.
•“Internal Controls, Ports, and LEDs” on page 31.
Chapter 2
25
Controls, Ports, and LEDs
Front Panel Controls, Ports, and LEDs
Front Panel Controls, Ports, and LEDs
The front panel of the HP Integrity rx4640 server provides the controls and indicators commonly used for
operation. Figure 2-1, Figure 2-2, and Figure 2-3 show the controls, ports, and LEDs on the front panel and
control panel.
Figure 2-1Front View with Bezel
Figure 2-2Accessing the Control Panel
Control Panel
26
Chapter 2
Controls, Ports, and LEDs
Front Panel Controls, Ports, and LEDs
Figure 2-3Control Panel LEDs
Server LED
Power LED
Power button
ToC/NMI button
NOTEFor troubleshooting information regarding control panel LEDs, see “Front Control Panel LED
Indicators” on page 117.
Disk LED
Thermal LED
Locator
button/LED
Hard Disk Drive LED Indicators
The hot-swap disk drives have two LEDs per drive, as described below. Figure 2-4 shows the hard disk drive
LEDs.
•Status LED - The drive status LED displays green when disk power is on, and is off when disk power is
off.
•Activity LED - The drive activity LED is green and indicates disk drive activity. This LED is controlled by
the disk drive directly and turns on when a drive is accessed.
Figure 2-4Hard Disk Drive LED Indicators
Status LED
Activity LED
NOTEFor troubleshooting information regarding the hard disk drive LEDs, see “Hard Disk Drive
LED Indicators” on page 118.
Chapter 2
27
Controls, Ports, and LEDs
Rear Panel Controls, Ports, and LEDs
DVD/DVD-R/DVD-RW Drives
The HP server is delivered with one DVD drive (DVD-R and DVD-RW optional). Each of these devices has one
activity LED. Figure 2-5 shows the location of the DVD LEDs.
Figure 2-5DVD–ROM Drive
Eject ButtonActivity LEDEmergency Eject
NOTEFor troubleshooting information regarding the DVD LEDs, see “DVD/DVD-R/DVD-RW Drive
LED Indicators” on page 118.
Rear Panel Controls, Ports, and LEDs
The HP server rear panel includes communication ports, I/O ports, ac power connectors, two power supply
bays, attention LED indicators for the hot-plug PCI boards, and the locator LED/button. Figure 2-6 shows the
LEDs located on the rear panel of the HP server. They include the:
•Power supplies
•MP LAN
•2 port Gigabit ethernet card LAN
•PCI slots 3-8
Figure 2-6Rack Mount and Pedestal Rear View
Gigabit Ethernet LAN ports
Power supply LEDs
28
MP LAN LEDs
Locator button/LED
6 PCI attention LEDs
Chapter 2
Controls, Ports, and LEDs
Rear Panel Controls, Ports, and LEDs
Power Supply Status LEDs
Each 200-240 VAC power supply unit has three status LEDs located on the power supply accessible from the
rear panel. Consolidated status of all power supplies is reported by the front control panel by the power status
LED. Figure 2-7 shows the location of the power supply status LEDs on the rear of the enclosure.
Figure 2-7Power Supply Status LEDs
Predict fail
LED-amber
NOTEFor troubleshooting information regarding the power supply status LEDs, see “Power Supply
Status LED Indicators” on page 123.
Power LED-green
Fail LED-amber
Management Processor LAN LEDs
The internal Management Processor (MP) LAN uses an RJ-45 type connector. This connector has two LEDs
(LAN link and LAN activity) that signal status and activity. Figure 2-8 shows the MP LAN LEDs and USB
ports on the rear panel of the server.
NOTETwo versions of the iLO MP card exist for this server. Depending on which version of the card is
installed in the server, the iLO MP LAN port LEDs display differently. For more information,
see “iLO MP LAN Port Link/Activity LED Display” on page 123.
Figure 2-8MP LAN LEDs
100M Link/Activity, Amber LED
USB Ports
Chapter 2
10M Link/Activity, Green LED
Locator Button and LED
29
Controls, Ports, and LEDs
Rear Panel Controls, Ports, and LEDs
NOTEFor troubleshooting information regarding the iLO MP LAN LEDs, see “iLO MP LAN Port
Link/Activity LED Display” on page 123.
Locator LED and Button
An LED and button is provided on the rear panel of the server. Another single blue LED and button is on the
front control panel that enables/disables the locator function. See Figure 2-8 for the location of the locator
button.
Gigabit Ethernet Card LAN Ports (Core I/O)
The 2-Port core I/O Gigabit ethernet card uses two RJ-45 LAN connectors. These connectors have no LEDs.
Figure 2-9 shows the two core I/O LAN ports.
Figure 2-9Core I/O LAN Port LEDs
RJ-45 Connectors
30
Chapter 2
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