HP rx4640 User Manual

User Service Guide
HP Integrity rx4640 Server
Manufacturing Part Number: A6961-96013-ed2
Second Edition
November 2008
© Copyright 2006-2008 Hewlett-Packard Development Company, L.P.
Legal Notices
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Intel, Pentium, Intel Inside, Itanium, and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Linux is a U.S. registered trademark of Linus Torvalds.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Acrobat is a trademark of Adobe Systems Incorporated.
Java is a US trademark of Sun Microsystems, Inc.
UNIX is a registered trademark of The Open Group.
2
About This Document
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
New and Changed Information in This Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Publishing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Document Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Typographic Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
HP-UX Release Name and Release Identifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP Encourages Your Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1. Introduction
Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Server Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Server Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
PCI Riser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Internal Core I/O. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
External Core I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Motherboard Manageability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Enhanced Server Manageability Using Management Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Supported Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Contents
2. Controls, Ports, and LEDs
Front Panel Controls, Ports, and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hard Disk Drive LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
DVD/DVD-R/DVD-RW Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rear Panel Controls, Ports, and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Supply Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Management Processor LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Locator LED and Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Gigabit Ethernet Card LAN Ports (Core I/O) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Internal Controls, Ports, and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
QuickFind Diagnostic Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
I/O Baseboard LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3. Powering Off and Powering On the Server
Power States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Powering Off the Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Powering Off the Server Using the iLO MP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Powering Off the Server Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Powering On the Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Powering On the Server Using the iLO MP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Powering On the Server Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3
Contents
4. Removing and Replacing Components
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Service Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Accessing a Rack Mounted Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Extending the Server from the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Inserting the Server into the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Accessing a Pedestal Mounted Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Removing and Replacing the Front Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replacing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Removing and Replacing the Front and Top Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Removing the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Replacing the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Removing the Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Replacing the Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Removing and Replacing the Memory Extender Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Removing the Memory Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Replacing the Memory Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Removing and Replacing Server Memory DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Removing Server Memory DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing Memory DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
16 DIMM Memory Extender Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
32 DIMM Memory Extender Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing and Replacing the Processor Extender Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Removing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Replacing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing and Replacing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Processor Load Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing and Replacing Hot-Swap Chassis Fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing a Hot-Swap Chassis Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Replacing a Hot-Swap Chassis Fan Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Removing and Replacing the I/O Baseboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Removing the I/O Baseboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Replacing the I/O Baseboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing and Replacing Hot-Plug PCI-X Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
PCI-X Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Operating System Support for Hot-Plug PCI-X Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
PCI-X Hardware and Software Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
PCI-X Slot Locations and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Hot-Plug Operation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Removing and Replacing OLX Dividers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Removing an OLX Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Replacing an OLX Divider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Removing and Replacing Core I/O Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
4
Contents
PCI Slot Locations and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Removing and Replacing the SCSI Core I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Removing and Replacing the LAN Core I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Removing and Replacing the Server Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Removing and Replacing Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Removing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Replacing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Removing and Replacing the SCSI Backplane Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Removing the SCSI Backplane Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Replacing the SCSI Backplane Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Removing and Replacing the Midplane Riser Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Removing the Midplane Riser Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Replacing the Midplane Riser Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Removing and Replacing the Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Power Supply Load Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Removing a Hot-Swap Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Replacing a Hot-Swap Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Removing and Replacing the Power Distribution Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Removing the Power Distribution Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Replacing the Power Distribution Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Removing and Replacing the DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Removing the DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Replacing the DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Removing and Replacing the DVD I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Removing the DVD I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Replacing the DVD I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Removing and Replacing the Display Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Removing the Display Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Replacing the Display Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Removing and Replacing the QuickFind Diagnostic Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Removing the QuickFind Diagnostic Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Replacing the QuickFind Diagnostic Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
5. Troubleshooting
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Troubleshooting Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Possible Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
The Server Does Not Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
The Server Does Not Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
The Server Has Intermittent Failures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
The Server LED or Diagnostic LEDs Are Not On and No Error Messages Appear . . . . . . . . . . . . . 115
Power Shuts Off and Does Not Come Back On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Troubleshooting Using LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Front Control Panel LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Hard Disk Drive LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
DVD/DVD-R/DVD-RW Drive LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
5
Contents
QuickFind Diagnostic Panel LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
I/O Baseboard LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Power Supply Status LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
iLO MP LAN Port Link/Activity LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Locator LED and Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
PCI-X LEDs and Hardware Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Online Diagnostics/Exercisers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Offline Support Tool Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Offline Support Tools List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
General Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Fault Management Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
HP-UX Fault Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Recommended Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Information to Collect Before you Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Phone Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
A. Parts Information
Field Replaceable Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
B. Booting the Operating System
Operating Systems Supported on HP Integrity Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Configuring System Boot Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Booting and Shutting Down HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Adding HP-UX to the Boot Options List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Standard HP-UX Booting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Single-User Mode HP-UX Booting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
LVM Maintenance Mode HP-UX Booting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Shutting Down HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Booting and Shutting Down HP OpenVMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Adding HP OpenVMS to the Boot Options List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Booting HP OpenVMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Shutting Down HP OpenVMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Booting and Shutting Down Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Adding Microsoft Windows to the Boot Options List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Booting the Microsoft Windows Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Shutting Down Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Booting and Shutting Down Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Adding Linux to the Boot Options List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Booting the Red Hat Enterprise Linux Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Booting the SuSE Linux Enterprise Server Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Shutting Down Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
C. Utilities
6
Contents
Extensible Firmware Interface Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
EFI Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
EFI/POSSE Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
baud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
boottest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
cpuconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
ioconfig. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
errdump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
lanaddress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
monarch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
pdt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
sysmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Specifying SCSI Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Using the SCSI Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Using the Boot Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Boot From File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Add Boot Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Edit Boot Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Remove Boot Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
BootNext Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
AutoBoot Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Driver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Driver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Console Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
System Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Using the System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Using the Security Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
7
Contents
8
Tables
Table 1. Publishing History Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Table 2. HP-UX 11i Releases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 1-1. Server Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Table 3-1. Power States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Table 4-1. Quads on the 16 DIMM Memory Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Table 4-2. DIMM Filler Requirements for 16 DIMM Extender Board . . . . . . . . . . . . . . . . . . . . . . . 50
Table 4-3. Quads on the Optional 32 DIMM Memory Extender Board. . . . . . . . . . . . . . . . . . . . . . . 51
Table 4-4. DIMM Filler Requirements for 32 DIMM Extender Board . . . . . . . . . . . . . . . . . . . . . . . 51
Table 4-5. Processor Load Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Table 4-6. Hot-Plug Operation and OS Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Table 4-7. Hot-Plug Hardware and Software Interfaces and OS Availability . . . . . . . . . . . . . . . . . 73
Table 4-8. PCI-X Card vs. Slot Frequency/Bus Mode Compatibility for Shared Slots . . . . . . . . . . . 75
Table 5-1. Front Control Panel LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Table 5-2. Hot-Swap Disk Drive LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Table 5-3. DVD Drive LED Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Table 5-4. QuickFind Diagnostic Panel LED Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Table 5-5. I/O Baseboard LEDs, Buttons and Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Table 5-6. Power Supply Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Table 5-7. iLO MP LED Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Table 5-8. iLO MP LED Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Table 5-9. PCI-X LED Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Table 5-10. Online Support Tools List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Table 5-11. Offline Support Tools List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Table 5-12. General Diagnostic Tools List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Table 5-13. Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Table A-1. Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Table C-1. EFI Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Table C-2. Communications Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Table C-3. Console Output Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Table C-4. Console Output Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Table C-5. Console Output Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Table C-6. Console Output Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
9
Tables
10
Figures
Figure 1-1. HP Integrity rx4640 Server with Front Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 1-2. HP Integrity rx4640 Server (front view with bezel removed) . . . . . . . . . . . . . . . . . . . . 21
Figure 1-3. HP Integrity rx4640 Server (rear view). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 2-1. Front View with Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 2-2. Accessing the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 2-3. Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 2-4. Hard Disk Drive LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 2-5. DVD–ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 2-6. Rack Mount and Pedestal Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 2-7. Power Supply Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 2-8. MP LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 2-9. Core I/O LAN Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 2-10. QuickFind Diagnostic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 2-11. I/O Baseboard LEDs, Buttons, and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 4-1. Accessing 25MM Torx Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 4-2. Pedestal Mounted HP Integrity rx4640 Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 4-3. Removing and Replacing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 4-4. Removing and Replacing the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 4-5. Removing and Replacing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 4-6. Opening the Memory Extender Board Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 4-7. Removing and Replacing the Memory Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 4-8. Inserting DIMM into Extender Board Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 4-9. 16 DIMM Extender Board Slot IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 4-10. 32 DIMM Extender Board Slot IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 4-11. Opening the Processor Extender Board Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 4-12. Removing and Replacing the Processor Extender Board. . . . . . . . . . . . . . . . . . . . . . . 53
Figure 4-13. Processor Slot Locations on the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . 56
Figure 4-14. Removing the Processor Sequencer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 4-15. Unlocking the Processor from the Processor Extender Board. . . . . . . . . . . . . . . . . . . 58
Figure 4-16. CPU 1 Socket Unlocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 4-17. Processor Cable Routed Correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 4-18. Locking the Processor to the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 4-19. Installing Sequencer on Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 4-20. Removing and Replacing the Chassis Fans 0 and 1. . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 4-21. Removing and Replacing the Chassis Fan 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 4-22. I/O Baseboard Locking Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure 4-23. Removing the I/O Baseboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure 4-24. I/O Baseboard Dip Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Figure 4-25. Slot ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Figure 4-26. PCI-X OLX Divider Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Figure 4-27. Inserting PCI-X Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 4-28. Opening and Closing the OLX Divider Latch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 4-29. Removing and Replacing the OLX Divider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
11
Figures
Figure 4-30. Slot ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Figure 4-31. SCSI I/O Card Latch Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Figure 4-32. Inserting SCSI I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Figure 4-33. LAN I/O Card Latch Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Figure 4-34. Battery Location on the I/O Baseboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 4-35. Hard Disk Drive and Slot Locations on the Front of the Server . . . . . . . . . . . . . . . . . 91
Figure 4-36. Removing and Replacing a Hard Disk Drive in Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . 91
Figure 4-37. Installing a Volume Filler in Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Figure 4-38. Removing and Replacing the SCSI Backplane Board . . . . . . . . . . . . . . . . . . . . . . . . . 94
Figure 4-39. Removing and Replacing the Midplane Riser Board . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Figure 4-40. Removing and Replacing the Hot-Swap Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 4-41. Removing and Replacing the Power Distribution Board . . . . . . . . . . . . . . . . . . . . . . 101
Figure 4-42. Removing and Replacing the DVD Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 4-43. Removing and Replacing the DVD I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Figure 4-44. Removing and Replacing the Display Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Figure 4-45. Removing and Replacing the QuickFind Diagnostic Board. . . . . . . . . . . . . . . . . . . . 110
Figure 5-1. Front Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Figure 5-2. Hot-Swap Disk Drive LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Figure 5-3. DVD–ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Figure 5-4. QuickFind Diagnostic Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Figure 5-5. I/O Baseboard LEDs, Buttons and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Figure 5-6. Power Supply Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Figure 5-7. iLO MP LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Figure 5-8. iLO MP LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Figure C-1. EFI Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
12
Figures
13
Figures
14

About This Document

This document provides information and instructions on servicing and troubleshooting the HP Integrity rx4640 server.
Document updates may be issued between editions to correct errors or document product changes. To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales representative for details.
The latest version of this document can be found on the HP website at:
http://www.docs.hp.com.

Intended Audience

This document is intended to provide technical product and support information for authorized service providers, system administrators, and HP support personnel.
This document is not a tutorial.

New and Changed Information in This Edition

This guide has been updated as follows:
iLO 2 MP LAN Port link/activity LED display
Removing and replacing a processor, deleted caution regarding dip switch information
Removing an I/O board, dip switch information
Added replacement battery part number

Publishing History

The publishing history below identifies the edition dates of this manual. Updates are made to this publication on an unscheduled, as needed, basis. The updates will consist of a complete replacement manual and pertinent on-line documentation.
Table 1 Publishing History Details
Document
Manufacturing
Part Number
A6961-96013-ed2 HP-UX, Windows®,
A6961-96013 HP-UX, Windows,
Operating Systems
Supported
Linux®, OpenVMS®
Linux, OpenVMS
Supported Product Versions
rx4640 November 2008
rx4640 August 2006
Publication
Date
15

Document Organization

This guide is divided into the following chapters.
Chapter 1 Introduction Use this chapter to learn about the features and specifications of the HP
Integrity rx4640 server.
Chapter 2 Controls, Ports, and LEDs Use this chapter to learn about the locations of the external
controls, ports, and LEDs on the server.
Chapter 3 Powering Off and Powering On the Server Use this chapter to learn about powering
the server off and on.
Chapter 4 Removing and Replacing Components Use this chapter to learn how to remove and
replace the field replaceable components (FRUs) on the server.
Chapter 5 Troubleshooting Use this chapter to learn about troubleshooting problems you may
encounter with the server.
Appendix A Parts Information Use this appendix to learn the location and part numbers of the server
components.
Appendix B Operating System Boot and Shutdown Use this appendix to learn about booting and
shutting down the operating system on the server.
Appendix C Utilities Use this appendix for information regarding the utilities available for the server.
Appendix D Console Setup and Connection Use this appendix to learn about the process for setting
up a console session and connecting to the server.

Typographic Conventions

This document uses the following conventions.
WARNING A warning lists requirements that you must meet to avoid personal injury.
CAUTION A caution provides information required to avoid losing data or avoid losing system
functionality.
NOTE A note highlights useful information such as restrictions, recommendations, or important
details about HP product features.
Book Title The title of a book. On the web and on the Instant Information CD, it may be a hot link to
the book itself.
KeyCap The name of a keyboard key or graphical interface item (such as buttons, tabs, and menu
items). Note that
Emphasis Text that is emphasized.
Bold Text that is strongly emphasized.
Bold The defined use of an important word or phrase.
Return and Enter both refer to the same key.
ComputerOut Text displayed by the computer.
UserInput Commands and other text that you type.
16
Command A command name or qualified command phrase.
Option An available option.
Screen Output Example of computer screen output.
[] The contents are optional in formats and command descriptions. If the contents are a list
separated by |, you must select one of the items.
{} The contents are required in formats and command descriptions. If the contents are a list
separated by |, you must select one of the items.
... The preceding element may be repeated an arbitrary number of times.
| Separates items in a list of choices.

HP-UX Release Name and Release Identifier

Each HP-UX 11i release has an associated release name and release identifier. The uname (1) command with the -r option returns the release identifier. This table shows the releases available for HP-UX 11i.
Table 2 HP-UX 11i Releases
Release Identifier Release Name Supported Processor Architecture
B.11.11 HP-UX 11i v1 PA-RISC
B.11.20 HP-UX 11i v1.5 Intel® Itanium®
B.11.22 HP-UX 11i v1.6 Intel Itanium
B.11.23 HP-UX 11i v2.0 Intel Itanium

Related Documents

You can find other information on HP server hardware management, Microsoft® Windows®, and diagnostic support tools in the following publications.
Website for HP Technical Documentation:
http://docs.hp.com
Server Hardware Information:
http://docs.hp.com/hpux/hw/
Windows Operating System Information
You can find information about administration of the Microsoft Windows operating system at the following websites, among others:
http://docs.hp.com/windows_nt/
http://www.microsoft.com/technet/
Diagnostics and Event Monitoring: Hardware Support Tools
Complete information about HP’s hardware support tools, including online and offline diagnostics and event monitoring tools, is at the http://docs.hp.com/hpux/diag/ website. This site has manuals, tutorials, FAQs, and other reference material.
17
Website for HP Technical Support:
http://us-support2.external.hp.com/
Books about HP-UX Published by Prentice Hall
The http://www.hp.com/hpbooks/ website lists the HP books that Prentice Hall currently publishes, such as HP-UX books including:
HP-UX 11i System Administration Handbook
http://www.hp.com/hpbooks/prentice/ptr_0130600814.html
HP-UX Virtual Partitions
http://www.hp.com/hpbooks/prentice/ptr_0130352128.html
HP Books are available worldwide through bookstores, online booksellers, and office and computer stores.

HP Encourages Your Comments

HP encourages your comments concerning this document. We are committed to providing documentation that meets your needs. Send errors, suggestions for improvement, or compliments to:
http://docs.hp.com/en/feedback.html (web) or
http://docsfeedback@hp.com (email address)
Include the document title, manufacturing part number, and any comment, error found, or suggestion for improvement you have concerning this document.
18

1 Introduction

The HP Integrity rx4640 server is a 4-processor/8-core IPF rack-mount server based on the Itanium2 processor family architecture. The supported operating systems include HP-UX, Windows, Linux, and OpenVMS. The server accommodates up to 32 DIMMs and internal peripherals; including two hard disk drives, and a DVD. Its high availability features include hot-swap fans and 200-240 VAC power supplies, hot-plug disk drives, and hot-plug PCI-X cards.
This chapter addresses the following topics:
“Server Overview” on page 20.
“Server Dimensions and Weight” on page 21.
“Server Components” on page 22.
“Supported Operating Systems” on page 24.
Chapter 1
19
Introduction

Server Overview

Server Overview
The HP Integrity rx4640 server is a 4U high Electronics Industry Association (EIA) enclosure, which mounts in any standard 19” EIA rack. All external cabling enters and exits from the rear of the enclosure. With the server installed in the rack, service access is enhanced by the use of chassis slides. It has bays to accommodate 1 + 1 redundant, hot-swappable power supplies, accessible from the rear of the enclosure. There are two low-profile hot swappable hard disk drives accessible from the front, as well as a slim-line optical drive for a CD-R, CD-RW, DVD-R or DVD+RW. There are N + 1 redundant, hot-swappable server fans, all clearly identified and easily accessible. Server status indication, a power switch, server locator switch and LED are located in the front within the control panel access door on the bezel. There is also a server locator switch and LED located on the front and back of the server for easy identification in the rack. See the HP Integrity rx4640 Site Preparation Guide for more detailed server specifications and requirements. Figure 1-1, Figure 1-2, and Figure 1-3 show the top, front, and rear views of the server.
Figure 1-1 HP Integrity rx4640 Server with Front Bezel
20
Chapter 1

Server Dimensions and Weight

Figure 1-2 HP Integrity rx4640 Server (front view with bezel removed)
Figure 1-3 HP Integrity rx4640 Server (rear view)
Introduction
Server Dimensions and Weight
Table 1-1 shows the dimensions and weight of the HP Integrity rx4640 server.
Table 1-1 Server Dimensions
Dimensions Value
Height 17.46 cm (6.87 in.)
Width 44 cm (17.32 in.)
Depth (63.8 cm (25.1 in.)
Weight Unloaded - 40 kg (95 lb)
Fully loaded - 100 kg (220 lb)
Chapter 1
21
Introduction

Server Components

Server Components
The following components comprise the HP Integrity rx4640 server.

Processors

The following processors are available for the rx4640 server:
1.6 GHz / 18 MB cache
1.6 GHz / 24 MB cache
These processors are dual core processors. The processor configuration options are 1-processor/2-core (1p/2c), 2p/4c, 3p/6c, or 4p/8c.

Memory

16 DIMM slots on standard memory extender board
32 DIMM slots on optional memory extender board
Minimum memory size of 1 GB (four 256 MB DIMMs in
Maximum memory size of 128 GB (4 GB DIMMs on 32-slot memory extender board)
256 MB, 512 MB, 1 GB, 2 GB, and 4 GB standard 184 pins 2.5V DDR 200, CL2, registered, ECC
200 MHz memory bus frequency, 400 MTransfers/s data, 12.8 GB/s peak data bandwidth
DIMMs loaded by quads enable interleaved mode and chip spare

PCI Riser

Two dedicated PCI slots (LAN and SCSI)
Four hot-plug PCI-X 66 MHz, 64-bit, 3.3V, 25W slots with shared busses and I/O. Slots 3 and 4 share a PCI-X bus and slots 5 and 6 share a PCI-X bus
Two hot-plug PCI-X 133 MHz 64-bit 3.3V 25W slots

Internal Core I/O

Dual channel SCSI U320 interface, two internal 68-pin connectors, two 68-pin external connectors
The SCSI backplane is configured as either one or two channels
One internal IDE connector for a slim-line optical device (CD and DVD)
No floppy connector

External Core I/O

Three external DB-9 ports (MP local, auxiliary, remote)
Two external USB 2.0 ports
Two SCSI Ultra320 68-pin connectors
22
Chapter 1
Two 10/100/1000Base-T ethernet LAN port
One 10/100 integrated Lights Out Management Processor (iLO MP) LAN port
One VGA port

Power Supply Unit

1200 W output power
Redundant and hot-swap power supplies

Motherboard Manageability

Baseboard Management Controller (BMC)
Temperature monitoring and fans regulation by BMC
Includes diagnostic panel LED display that shows server health
Hardware diagnostics by BMC displayed by diagnostic panel LED
IPMI protocol for communication between BMC/server/MP card
Introduction
Server Components
Locator front/rear LEDs
Field replacement units monitoring by BMC

Enhanced Server Manageability Using Management Processor

LAN, telnet, and SSH console
•Web GUI
Serial port for local console
Serial port for modem console
Duplication of console screen content across all consoles

Hard Disk Drives

Two low-profile, hot-pluggable Ultra320 SCSI disk bays
Disk options:
— 36 GB 15K RPM SCSI disk
— 73 GB 15K RPM SCSI disk
— 146 GB, 10K RPM SCSI disk
— 300 GB, 10K RPM SCSI disk
Minimum server configuration includes one hard disk drive
Chapter 1
23
Introduction

Supported Operating Systems

Supported Operating Systems
The following operating systems are supported on the entry-class HP Integrity servers:
HP-UX 11i Version 2 (B.11.23)
HP OpenVMS I64
Microsoft® Windows® Server 2003
Red Hat Enterprise Linux 4
SuSE Linux Enterprise Server 10
For more operating system information, see Appendix B, “Booting the Operating System,” on page 141.
24
Chapter 1

2 Controls, Ports, and LEDs

This chapter describes the controls, ports, and LEDs found on the front panel, rear panel, and internal locations of the HP Integrity rx4640 server.
This chapter addresses the following topics:
“Front Panel Controls, Ports, and LEDs” on page 26.
“Rear Panel Controls, Ports, and LEDs” on page 28.
“Internal Controls, Ports, and LEDs” on page 31.
Chapter 2
25
Controls, Ports, and LEDs

Front Panel Controls, Ports, and LEDs

Front Panel Controls, Ports, and LEDs
The front panel of the HP Integrity rx4640 server provides the controls and indicators commonly used for operation. Figure 2-1, Figure 2-2, and Figure 2-3 show the controls, ports, and LEDs on the front panel and control panel.
Figure 2-1 Front View with Bezel
Figure 2-2 Accessing the Control Panel
Control Panel
26
Chapter 2
Controls, Ports, and LEDs
Front Panel Controls, Ports, and LEDs
Figure 2-3 Control Panel LEDs
Server LED
Power LED
Power button
ToC/NMI button
NOTE For troubleshooting information regarding control panel LEDs, see “Front Control Panel LED
Indicators” on page 117.
Disk LED Thermal LED
Locator button/LED

Hard Disk Drive LED Indicators

The hot-swap disk drives have two LEDs per drive, as described below. Figure 2-4 shows the hard disk drive LEDs.
Status LED - The drive status LED displays green when disk power is on, and is off when disk power is off.
Activity LED - The drive activity LED is green and indicates disk drive activity. This LED is controlled by the disk drive directly and turns on when a drive is accessed.
Figure 2-4 Hard Disk Drive LED Indicators
Status LED Activity LED
NOTE For troubleshooting information regarding the hard disk drive LEDs, see “Hard Disk Drive
LED Indicators” on page 118.
Chapter 2
27
Controls, Ports, and LEDs

Rear Panel Controls, Ports, and LEDs

DVD/DVD-R/DVD-RW Drives

The HP server is delivered with one DVD drive (DVD-R and DVD-RW optional). Each of these devices has one activity LED. Figure 2-5 shows the location of the DVD LEDs.
Figure 2-5 DVD–ROM Drive
Eject Button Activity LED Emergency Eject
NOTE For troubleshooting information regarding the DVD LEDs, see “DVD/DVD-R/DVD-RW Drive
LED Indicators” on page 118.
Rear Panel Controls, Ports, and LEDs
The HP server rear panel includes communication ports, I/O ports, ac power connectors, two power supply bays, attention LED indicators for the hot-plug PCI boards, and the locator LED/button. Figure 2-6 shows the LEDs located on the rear panel of the HP server. They include the:
Power supplies
MP LAN
2 port Gigabit ethernet card LAN
•PCI slots 3-8
Figure 2-6 Rack Mount and Pedestal Rear View
Gigabit Ethernet LAN ports
Power supply LEDs
28
MP LAN LEDs
Locator button/LED
6 PCI attention LEDs
Chapter 2
Controls, Ports, and LEDs
Rear Panel Controls, Ports, and LEDs

Power Supply Status LEDs

Each 200-240 VAC power supply unit has three status LEDs located on the power supply accessible from the rear panel. Consolidated status of all power supplies is reported by the front control panel by the power status LED. Figure 2-7 shows the location of the power supply status LEDs on the rear of the enclosure.
Figure 2-7 Power Supply Status LEDs
Predict fail LED-amber
NOTE For troubleshooting information regarding the power supply status LEDs, see “Power Supply
Status LED Indicators” on page 123.
Power LED-green Fail LED-amber

Management Processor LAN LEDs

The internal Management Processor (MP) LAN uses an RJ-45 type connector. This connector has two LEDs (LAN link and LAN activity) that signal status and activity. Figure 2-8 shows the MP LAN LEDs and USB ports on the rear panel of the server.
NOTE Two versions of the iLO MP card exist for this server. Depending on which version of the card is
installed in the server, the iLO MP LAN port LEDs display differently. For more information, see “iLO MP LAN Port Link/Activity LED Display” on page 123.
Figure 2-8 MP LAN LEDs
100M Link/Activity, Amber LED
USB Ports
Chapter 2
10M Link/Activity, Green LED
Locator Button and LED
29
Controls, Ports, and LEDs
Rear Panel Controls, Ports, and LEDs
NOTE For troubleshooting information regarding the iLO MP LAN LEDs, see “iLO MP LAN Port
Link/Activity LED Display” on page 123.

Locator LED and Button

An LED and button is provided on the rear panel of the server. Another single blue LED and button is on the front control panel that enables/disables the locator function. See Figure 2-8 for the location of the locator button.

Gigabit Ethernet Card LAN Ports (Core I/O)

The 2-Port core I/O Gigabit ethernet card uses two RJ-45 LAN connectors. These connectors have no LEDs. Figure 2-9 shows the two core I/O LAN ports.
Figure 2-9 Core I/O LAN Port LEDs
RJ-45 Connectors
30
Chapter 2
Loading...
+ 167 hidden pages