HP rx4640 User Manual
HP Smart Array 6400 Series Controllers for
Aug
Integrity Servers
User Guide
ust 2005 (Second Edition)
Part Number 365510-002
© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Linux is a U.S. registered trademark of Linus Torvalds.
August 2005 (Second Edition)
Part Number 365510-002
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards
in products with hazardous energy levels.
Contents
Hardware features........................................................................................................................ 5
Board components .................................................................................................................................... 5
Expansion module components ...................................................................................................................6
Controller specifications and attributes .........................................................................................................6
Overview of the installation procedure ............................................................................................ 8
Quick installation procedure (Windows or Linux)........................................................................................... 8
Installing the controller hardware.................................................................................................. 10
Before beginning the installation ...............................................................................................................10
Preparing the server................................................................................................................................. 10
Installing the controller board.................................................................................................................... 10
Connecting storage devices...................................................................................................................... 11
Connecting internal storage ............................................................................................................ 11
Connecting external storage ...........................................................................................................12
SCSI cable part numbers ................................................................................................................ 12
Updating the firmware ................................................................................................................ 13
Methods for updating the firmware (Windows® or Linux®) ..........................................................................13
Configuring an array .................................................................................................................. 14
Introduction ............................................................................................................................................ 14
Comparing the utilities ............................................................................................................................. 14
Using ORCA........................................................................................................................................... 15
Using ACU............................................................................................................................................. 16
Installing device drivers and Management Agents .......................................................................... 17
Systems using Microsoft Windows............................................................................................................. 17
Installing device drivers .................................................................................................................. 17
Installing Management Agents ........................................................................................................17
Systems using Linux®............................................................................................................................... 17
Installing Management Agents ........................................................................................................18
Upgrading or replacing controller options ..................................................................................... 19
Replacing a battery ................................................................................................................................. 19
Replacing the expansion module ............................................................................................................... 20
Replacing, moving, or adding hard drives..................................................................................... 22
Identifying the status of a hard drive .......................................................................................................... 22
Hot-plug SCSI hard drive LED combinations ......................................................................................22
Recognizing hard drive failure..................................................................................................................23
Effects of a hard drive failure ..........................................................................................................23
Compromised fault tolerance .......................................................................................................... 24
Recovering from compromised fault tolerance.................................................................................... 24
Replacing hard drives.............................................................................................................................. 24
Factors to consider before replacing hard drives................................................................................25
Automatic data recovery (rebuild).................................................................................................... 25
Upgrading hard drive capacity ....................................................................................................... 26
Moving drives and arrays ........................................................................................................................ 27
Adding drives......................................................................................................................................... 28
Diagnosing array problems.......................................................................................................... 30
Controller board runtime LEDs................................................................................................................... 30
Contents 3
Cache module LEDs................................................................................................................................. 31
Diagnostic tools ......................................................................................................................................32
Electrostatic discharge................................................................................................................. 33
Preventing electrostatic discharge..............................................................................................................33
Grounding methods to prevent electrostatic discharge.................................................................................. 33
Regulatory compliance notices ..................................................................................................... 34
Federal Communications Commission notice............................................................................................... 34
FCC rating label............................................................................................................................ 34
Class A equipment......................................................................................................................... 34
Class B equipment......................................................................................................................... 34
Declaration of conformity for products marked with the FCC logo, United States only............................. 35
Modifications................................................................................................................................ 35
Cables .........................................................................................................................................35
Canadian notice (Avis Canadien).............................................................................................................. 35
European Union regulatory notice .............................................................................................................36
Disposal of waste equipment by users in private households in the European Union......................................... 36
BSMI notice............................................................................................................................................ 37
Japanese notice ...................................................................................................................................... 37
Korean notice A&B.................................................................................................................................. 37
Battery replacement notice........................................................................................................................ 38
Taiwan battery recycling notice................................................................................................................. 38
Acronyms and abbreviations........................................................................................................ 39
Index......................................................................................................................................... 41
Contents 4
Hardware features
In this section
Board components ................................................................................................................................... 5
Expansion module components .................................................................................................................. 6
Controller specifications and attributes........................................................................................................ 6
Board components
Item ID Description
1
2
3
4
5 Controller battery
6 Battery-backed cache module
7 Connector for expansion board
Internal SCSI connector, port A1 (do not use simultaneously with
item 3)
Internal SCSI connector, port A2 (do not use simultaneously with
item 4)
External SCSI connector, port A1 (do not use simultaneously with
item 1)
External SCSI connector, port A2 (do not use simultaneously with
item 2)
Hardware features 5
Expansion module components
An expansion module is used to add two extra external channels to an SA6402 controller, converting it to
an SA6404 controller.
Item ID Description
0–7
8 VHDCI connector, port B2
9 VHDCI connector, port B1
10 Connector to controller board
Runtime LEDs (CR10–CR17). These are identical to the
controller board runtime LEDs (on page 30).
The expansion module is a controller in its own right. Thus, the SA6404 controller is actually two 2channel controllers sharing one PCI-X connector. This arrangement is referred to as a dual (or twin)
controller configuration.
During POST, each component controller loads its own instance of the required driver and sets its own
configuration using ORCA. The dual controller is displayed in both Systems Insight Manager and ACU as
two separate entities in one slot. In these utilities, the slot number label for the expansion module has a
lowercase b suffix, while the slot number label for the main controller has no suffix.
NOTE: When an expansion module is installed, the capacity of the battery-backed write cache on the main
board is divided equally between the expansion board and the main board. For more information, refer to
customer note CN0316W on the HP website (http://www.hp.com
).
Controller specifications and attributes
Dimensions (excluding bracket) 31.2 cm x 10.7 cm x 1.8 cm (12.3 in x 4.2 in x 0.7 in)
Power required Typically 12–18 W
Ambient room temperature range Operating: 10° to 35°C (50° to 95°F)
Storage: -20° to 55°C (-4° to 131°F)
Relative humidity (noncondensing) Operating: 10% to 70%
Storage: 5% to 90%
Hardware features 6
RAID levels supported 0, 1, 1+0, 5, ADG
Processor type PowerPC 405 at 266 MHz
DDR SDRAM bus transfer rate Up to 2.0 GB/s at 266 MHz (DDR, 72 bit)
Connector type 3.3-V, 64-bit, Wide PCI-X (compatible with PCI slot)
PCI-X transfer rate Up to 1.0 GB/s at 133 MHz (64 bit)
Number of SCSI channels 6402: 2 LVD-only; 6404: 4 LVD-only
Maximum number of drives per SCSI
15 (14 in an external enclosure)
channel
SCSI connector type 68-pin Wide internal, VHDCI external
SCSI termination Required, and provided on Compaq and newer HP systems
SCSI transfer rate Up to 320 MB/s (160 MHz DDR) per channel
For more information about the controller features and specifications, and for information about system
requirements, refer to the HP website (http://www.hp.com/products/smartarray
).
Hardware features 7
Overview of the installation procedure
In this section
Quick installation procedure (Windows or Linux) ......................................................................................... 8
Quick installation procedure (Windows or Linux)
Before installing the controller, refer to the support matrix on the HP website
(http://www.hp.com/products1/serverconnectivity
support the controller.
To install the controller:
1. Power down the server.
2. Install the controller hardware ("Installing the controller hardware" on page 10).
3. If necessary, install additional physical drives.
The number of drives in the server determines the RAID level that is autoconfigured when the server is
powered up (next step).
4. Power up the server.
5. Update the controller firmware ("Updating the firmware" on page 13).
When the firmware update process is complete, the server reboots and runs through a POST
procedure. This POST procedure halts briefly during controller initialization and prompts you to open
ORCA.
6. Open ORCA ("Configuring an array" on page 14):
• If using a headless console, press the Esc+8 key combination.
• Otherwise, press the F8 key.
7. Configure the logical boot drive, and then exit from ORCA.
) to confirm that the server and operating system
IMPORTANT: The expansion module on the SA6404 controller cannot be used as a boot device.
If the server is using Linux, controller installation is complete. When the server is next rebooted, the
operating system detects the controller hardware and automatically loads the required driver.
If the server is using either the Enterprise Edition or the Datacenter Edition of Microsoft® Windows®
Server 2003 with SP1, continue from step 2 of the following procedure.
If the server is using any other supported version of Microsoft® Windows®, continue from step 1 of the
following procedure.
1. Load the controller driver from EBSU on the Smart Setup media (select Load OEM Boot Drivers at
the appropriate point in EBSU).
To confirm that the driver on the Smart Setup media is the most recent version, refer to the HP
Integrity servers support web site (http://www.hp.com/support/itaniumservers
For more information about Smart Setup, refer to the HP Smart Setup Guide on the Smart Setup
media.
2. Run Express Setup.
Overview of the installation procedure 8
).
3.
When you have finished installing the operating system as directed during the Express Setup
procedure, remove the operating system CD and insert the Smart Setup media.
4. Install the Integrity Support Pack ("Installing device drivers and Management Agents" on page 17).
Controller installation is complete.
Overview of the installation procedure 9
Installing the controller hardware
In this section
Before beginning the installation .............................................................................................................. 10
Preparing the server ............................................................................................................................... 10
Installing the controller board .................................................................................................................. 10
Connecting storage devices..................................................................................................................... 11
Before beginning the installation
Before beginning the installation procedure, visit the HP website (http://www.hp.com/support) to confirm
that you have the latest version of each driver and utility file needed. Compare the version numbers of the
files there with those of the same files on the Smart Setup media.
Preparing the server
Before installing the controller in the server, back up all data. This step is required if you are moving
non-arrayed SCSI drives to a Smart Array controller, because data is not preserved during a move
between array controllers and non-array controllers.
If the server supports hot-pluggable devices, you can install the controller board without any further
preparation.
To prepare a server that does not support hot-pluggable devices:
1. Close all applications.
2. Power down the server.
CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered
down and the last to be powered back up. Taking this precaution ensures that the system does not
erroneously mark the drives as failed when the server is powered up.
3. Power down all peripheral devices that are attached to the server.
4. Unplug the AC power cord from the outlet and then from the server.
5. Disconnect all peripheral devices from the server.
Installing the controller board
WARNING: To reduce the risk of personal injury or damage to the equipment, consult the
safety information and user documentation provided with the server before attempting
the installation.
Many servers are capable of providing energy levels that are considered hazardous and are
intended to be serviced only by qualified personnel who have been trained to deal with
these hazards. Do not remove enclosures or attempt to bypass any interlocks that may
be provided for the purpose of removing these hazardous conditions.
Installing the controller hardware 10
1.
Remove or open the access panel.
2. Select an available 3.3-V PCI or PCI-X slot.
3. If the controller is being hot-plugged, power down the slot.
4. Remove the slot cover or open the hot-plug latch. Save the retaining screw if one is present.
5. Slide the controller board along the slot alignment guide, and press the board firmly into the slot so
that the contacts on the board edge are properly seated in the system board connector.
6. Secure the controller board in place with the hot-plug latch or retaining screw. If there is a guide
latch on the rear of the board, close the latch.
7. To finish installing the hardware, connect the internal and external drives ("Connecting storage
devices" on page 11).
NOTE: Drives that are to be grouped in the same array should all have comparable capacity for efficient
use of total storage capacity.
8. Close or replace the access panel, and secure it with thumbscrews, if any are present.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating
the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
9. If the controller was hot-plugged, power up the slot.
Connecting storage devices
The controller supports Ultra2, Ultra160 (Ultra3), and Ultra320 drives.
Each peripheral that is connected to the controller must have a unique SCSI ID value within the range of 0
to 15 (except ID 7, which is reserved for controller use). This value determines the priority that is given to
the device when it attempts to use the SCSI bus.
The system automatically sets the SCSI IDs for hot-pluggable devices if they are supported. For non-hotpluggable devices, you must set the ID values manually by using switches or jumpers on the device itself.
SCSI buses require termination on both ends to prevent signal degradation. In HP ProLiant and Integrity
Connecting internal storage
servers, however, the controller, SCSI cable, and backplane already provide this termination.
1. If the storage device that you are adding is not hot-pluggable, power down the system.
2. Install drives in the removable media bays on the server.
CAUTION: Do not use hot-pluggable drives on the same SCSI bus as non-hot-pluggable drives.
NOTE: Drives that are to be grouped in the same array should all have comparable capacity for efficient
use of total storage capacity.
For additional information about drive installation, refer to the appropriate section in this guide
("Replacing, moving, or adding hard drives" on page 22) and consult the documentation that
accompanied the drives.
When you have finished installing drives, continue with the next step.
• If the drives are hot-pluggable, go to step 3.
• If the drives are not hot-pluggable, go to step 4.
3. Attach the internal point-to-point SCSI cable (provided with the server) from the internal connector of
the controller to the hot-plug drive cage.
Installation of the hot-pluggable drives is complete.
Installing the controller hardware 11
4.
For each SCSI bus, manually set the SCSI ID on each drive to a unique value in the range of 0 to
15, except 7 (which is reserved for controller use). For detailed instructions, consult the
documentation that is provided with the drive.
5. Attach a multi-device SCSI cable from the internal connector of the controller to the non-hot-
pluggable hard drives. (The cable might have been provided with the server.)
6. Replace the access panel, and secure it with the thumbscrews if any are present.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating
the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Connecting external storage
1. On the rear of the server, connect the external cable to the VHDCI connector on the controller, and
tighten the lock screws on the cable connector.
2. Attach the other end of the cable to the storage enclosure, and tighten the lock screws on the cable
connector.
SCSI cable part numbers
NOTE: If you require additional cables, order them by the option kit number.
SCSI cable type Cable length Option kit number Cable assembly number
External VHDCI cable 1.8 m (6 ft)
3.7 m (12 ft)
7.3 m (24 ft)
11.9 m (39 ft)
Internal multi-device cable varies 166389-B21 148785-001
341174-B21
341175-B21
164604-B21
150214-B21
313374-001
313374-002
313374-004
313374-005
Installing the controller hardware 12
Updating the firmware
In this section
Methods for updating the firmware (Windows® or Linux®)......................................................................... 13
Methods for updating the firmware (Windows® or Linux®)
To update the firmware on the server, controller, or hard drives, use Smart Components. The most recent
version of a particular component is available on the support page of the HP website
(http://www.hp.com/support
1. Find the most recent version of the component that you require.
2. Follow the instructions for installing the component on the server. These instructions are provided on
the same Web page as the component.
3. Follow the additional instructions that describe how to use the component to flash the ROM. These
instructions are provided with each component.
). Some components are also available on the Smart Setup media.
Updating the firmware 13
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