HP rx4610 User Manual

Intel® Direct Platform Control Console

and Platform Diagnostics

User’s Guide

Version 4.0

Printed in June 2001

Notice

The information contained in this document is subject to change without notice.

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†

All other brand and product names are trademarks of, and are used to identify products of, their respective

owners.

Hewlett-Packard Company Network Server Division Technical Communications/ MS 45SLE 10955 Tantau Avenue Cupertino, California 95014 USA

Audience Assumptions

This guide is for the person who installs, administers, and troubleshoots LAN servers. Hewlett-Packard Company assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Contents

1 What’s Direct Platform Control Console?............................................................................................1

2 Client Workstation Requirements.........................................................................................................3

3 Server Requirements .............................................................................................................................5

Serial Connections ....................................................................................................................................5

LAN Connections ......................................................................................................................................5

Configuring the Connection....................................................................................................................... 5

System Setup Utility (SSU)...................................................................................................................5

BIOS Setup and Console Redirection ..................................................................................................5

Server Management Configuration (SMConfig) Utility..........................................................................6

4 Starting the DPC Console......................................................................................................................9

5 Connecting to a Managed Server .......................................................................................................11

6 Accessing DPC Console Features......................................................................................................13

7 Phonebook ............................................................................................................................................15

Adding a Server ......................................................................................................................................15

Deleting a Server ....................................................................................................................................15

8 SEL Manager ......................................................................................................................................... 17

9 SDR Manager ........................................................................................................................................19

10 FRU Manager.........................................................................................................................................21

11 RSA Manager ........................................................................................................................................23

12 Rebooting to the Service Partition .....................................................................................................25

Requirements .......................................................................................................................................... 25

Booting ....................................................................................................................................................25

Accessing Service Partition Features .....................................................................................................25

13 Displaying Configuration Status.........................................................................................................27

14 Disconnecting from a Managed Server..............................................................................................29

15 Platform Compatibility Matrix..............................................................................................................31

16 Using SR460AC4 Platform Diagnostics .............................................................................................35

1. QUICK START ....................................................................................................................................35

2. INVOKING THE APPLICATION .........................................................................................................35

3. UNDERSTANDING THE GENERAL USER INTERFACE..................................................................36

4. UNDERSTANDING APPLICATION OPTIONS .................................................................................. 36

5. ENABLING TESTS FOR EXECUTION............................................................................................... 36

6. SETTING TEST PARAMETERS ........................................................................................................37

7. INTERPRETTING RESULTS .............................................................................................................37

8. GETTING HELP ON INDIVIDUAL TESTS .........................................................................................37

9. VIEWING SYSTEM CONFIGURATION .............................................................................................37

10. VIEWING THE TEST LOG ...............................................................................................................37

iii

1 What’s Direct Platform Control Console?

Direct Platform Control (DPC) console is an application that allows remote server management. Depending on the platform on which you are installing and running DPC, the features can vary. For information on DPC feature availability, refer to Table 2 on page 31.

DPC contains a security feature that requires a password entry before initiating a connection to a managed server. DPC runs on a client workstation and communicates with managed servers through any of the following:

• A Windows NT

• A direct RS-232 connection to the server COM2 port

• A LAN connection

DPC console operation is independent of the state of the managed server’s operating system. As long as the managed server is plugged into power receptacles, you can use DPC Console to:

• Establish or end a connection to a remote server.

• Power on a remote server.

†

, Windows† 2000 compatible modem

• Power off a remote server.

• Perform a reset operation on a remote server.

• Retrieve and display:

o System Event Log (SEL) entries for information about recent server activities, such as from

processors or fans.

o Sensor Data Records (SDR) entries for information about sensor characteristics. o Field Replaceable Unit (FRU) inventories of the hardware components on the server. o Remote Sensor Access (RSA) information such as current and voltage readings.

• Reboot the managed server to the service partition. When you boot a managed server to the service

partition you can do the following:

NOTE This feature is not supported on this release of the software. Please refer to the HP web

site at http://www.hp.com/ for the latest release.

o Run diagnostics on the managed server. o Transfer files to and from the managed server. o Run the managed server’s shell program. o Run service partition based utilities located on the managed server.

• Maintain a Phonebook for remote server connection management.

2 Client Workstation Requirements

The following lists the minimum internal memory and hard drive space requirement for the client workstation to run DPC:

• Windows NT 4.0 with Service Pack 6 or later

o 24 MB of RAM, 32 MB recommended o 150 MB disk space o Remote Access Service (RAS) must be installed

• Windows 2000

o 24 MB of RAM, 32 MB recommended o 150 MB disk space

• Windows 2002

o 24 MB of RAM, 32 MB recommended o 150 MB disk space

If the client workstation uses a modem for communications, the maximum modem speed must be set to

19.2K. The DPC Console uses the Windows Application Programming Interface (API) to determine if a modem is connected and available. However, the console will not configure the modem. Any COM port on the remote workstations can be used.

3 Server Requirements

The DPC console connects to servers with server management capabilities (managed servers). Any operating system can be running on the server. If DPC connects to the server using a serial (modem or direct) connection, the server’s Emergency Management Port (EMP) features are used. If DPC connects to the server using a LAN connection, the server’s BMC LAN-Alert (BLA) features are used. Both server feature sets require setup using these utilities, depending on your server features:

• BIOS Setup for IA-32 managed servers

• System Setup Utility (SSU) for IA-32 managed servers

• Server Management (SM) Configuration Utility for Itanium™-based servers

Serial Connections

If the server connection is by external modem or null-modem RS-232 serial cable, you must use the managed server’s COM2 port. If the connection is by modem, you must use a Hayes-compatible modem listed on the NT Hardware Compatibility list provided by Microsoft. Servers that are Intelligent Platform Management Bus (IPMI) 0.9 servers require a modem speed of 19200 BPS.

LAN Connections

No external hardware requirements exist for LAN connections between the managed server and the client workstation running DPC. The on-board Network Interface Card (NIC) is used for communication.

Configuring the Connection

Depending on the managed server and the connection type, you use different methods to configure the connection between the workstation running DPC and the managed server. Table 1 shows these methods:

Table 1 Methods for Configuring a Connection

Managed Server Serial Connection LAN Connection

IA-32 Platforms System Setup Utility (SSU)

BIOS Setup for Console Redirection

Itanium-based Platforms Server Management Configuration

(SMConfig)

System Setup Utility (SSU)

SSU is used to configure all Emergency Management Port (EMP) settings for serial connections and all Baseboard Management Controller (BMC) LAN settings for LAN connections. For details on how to use SSU and for the settings you need to configure serial connections, see the server product guide for the particular managed server.

BIOS Setup and Console Redirection

System Setup Utility (SSU)

Server Management Configuration (SMConfig)

BIOS setup is used to enable or disable console redirection on the managed server. Using this method to enable or disable console redirection applies only to IA-32 managed servers that have a serial connection to the workstation running DPC. Furthermore, console redirection configuration using this method is only effective when you

• Reboot the managed server from DPC.

• Power on the managed server from DPC.

For the case when you use DPC to boot the managed server to its service partition, console redirection is always enabled regardless of how you have configured it in BIOS setup.

Chapter 3 Server Requirements

Do the following steps on the managed server to configure console redirection in BIOS Setup:

1. Press the <F2> key while the managed server is booting.

2. Select the System Management menu.

3. Select the Console Redirection menu.

4. For Com Port Address, select COM2 2F8 IRQ3. This is the COM2 port that the Emergency Management Port (EMP) must use.

5. For Baud Rate, select 19.2K.

6. For Flow Control, select CTS/RTS + CD.

7. Save your changes and exit BIOS Setup.

Server Management Configuration (SMConfig) Utility

The SMConfig utility configures all EMP settings for serial connections and all BMC LAN settings for LAN connections for Itanium-based managed servers. Depending on the type of connection (serial or LAN), you need to perform different steps to configure the connections. However, it is convenient to configure the settings for both types of connections during the same SMConfig session.

To run SMConfig from the Resource CD, copy the folder containing the SMConfig files to a 3.5-inch diskette.

Configuring LAN Connections

Follow these steps to configure the LAN connection.

1. Boot the managed server to the Extensible Firmware Interface (EFI) shell.

2. Insert the diskette that contains the SMConfig software into the server’s LS120 drive.

3. Enter smconfig to invoke the SMConfig Utility.

4. Use the arrow keys to highlight the Config menu and press <Enter> to reveal the menu’s items.

5. Use the down arrow to highlight the DPC/LAN item and press <Enter>.

6. Use the arrow keys to do the following:

o Set LAN Access Mode to Enable o Set the Host IP Address, Subnet Mask and Gateway IP Address to appropriate values o Set the Alert IP Address to the IP Address of the workstation running Intel® Server Control

software to which the server will send alert notifications

o Set the SNMP Community String to Public

7. Set a password for the managed server. Whenever a user tries to connect to the server using a LAN connection, they must supply this password to gain access to the server. To set the password, click Set Password and follow the screen directions.

8. Click Save to save your changes.

9. Click OK to get back to the SMConfig Utility main screen.

Configuring Serial Connections

Serial connections consist of connections through a modem or a direct connection through a null-modem cable. Follow these steps to configure serial connections.

1. Boot the managed server to the Extensible Firmware Interface (EFI) shell.

2. Insert the diskette that contains the SMConfig software into the server’s LS120 drive.

3. Enter

smconfig to invoke the SMConfig Utility.

4. Use the arrow keys to highlight the Config menu and press <Enter> to reveal the menu’s items.

Chapter 3 Server Requirements

5. Use the down arrow to highlight the EMP item and press <Enter>.

6. Use the arrow keys to do the following:

o Set Access Mode to Active o Set Restricted Access Mode to Disable o Set Connection Mode to Modem Connect o Set DCD Mode to Enabled o Set the Baud Rate to 19200 o Set Flow Control to Disabled

7. Set a password for the managed server. Whenever a user tries to connect to the server using a serial connection, they must supply this password to gain access to the server. To set the password, click Set Password and follow the screen directions.

8. Click Save to save your changes.

9. Click OK to get back to the SMConfig Utility main screen.

4 Starting the DPC Console

You can start the DPC Console on the client workstation several different ways.

• From a Windows-based operating system you can use Programs  Intel Server Control  DPC

Console selection from the Start menu.

• From a running ISC Console you can double-click the icon that represents the DPC Console.

• From a shell environment you can use the following command lines:

• DPCConsole /modem=[phonenumber], where [phonenumber] is the phone number of the server.

• DPCConsole /direct= [comX], where [comX] is the COM port of the client workstation direct

connection.

• DPCConsole /lan=[ipaddress or dnsname], where [ipaddress or dnsname] is the IP Address DNS Name

of the server.

• From a supported Enterprise System Management Console (ESMC) you can click the DPC Console

icon in the manager’s tool.

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