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This guide is for the person who installs, administers, and troubleshoots LAN servers. HewlettPackard Company assumes you are qualified in the servicing of computer equipment and trained in
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ii
Contents
1 Controls, Ports, and Indicators ......................................................................1
Index ..................................................................................................................188
vii
Chapter 1: Controls, Ports, and Indicators
1 Controls, Ports, and Indicators
Introduction
Before operating the Server, familiarize yourself with the HP Server’s controls, ports, and indicators,
as shown in Figures 1-1 through 1-8.
Front Panel
The front panel of the HP Server provides the controls and indicators commonly used when operating
the HP Server.
POWER
RESETINTSYS PWR PWRFANGEN
LCD DISPLAY
PWRPWRACTIVEACTIVEFAILFAIL
Figure 1-1. Front Panel
Table 1-1 provides the front panel power switch and its associated LED indicator definitions.
1
Chapter 1: Controls, Ports, and Indicators
Table 1-1. Control Panel Switch and Indicators
Control / Indicator Description
Power On/Off
Reset
INIT
System Power LED
(Green)
Power Fail LED
(Amber)
Fan Fail LED (Amber)
General Fault LED
(Amber)
Front Panel LCD
This button turns the HP Server power On or Off. The
+12 V standby voltage is On whenever the server power
cords are plugged in.
When pressed, it resets the server and causes the power on
self-test (POST) to run.
When pressed, the system performs a crash dump provided
the dump is supported by the operating system.
When lit continuously, it indicates the presence of DC
power in the server. When not lit, it indicates power is
turned off or the power source is disrupted.
When lit continuously, it indicates a power failure.
When flashing, it indicates a fan failure.
When lit continuously, it indicates a hot plug PCI fault.
It displays information about the processor type and the
POST codes.
2
Chapter 1: Controls, Ports, and Indicators
A
Additional Front Panel Controls and Indicators
The input and storage devices provide additional front panel controls and indicators, which give
control and operational status to the respective device.
DVD Drive
The server supports a slimline IDE DVD drive. This peripheral mounts directly above the top-left
power bay on the front of the chassis. The drive is mounted on a removable tray that facilitates
system assembly and service.
Open/Close Button
POWER
RESET INT SYS PWR PWR FAN GEN
LCD DISPLAY
PWR PWR ACTIVE ACTIVE FA IL FAIL
Figure 1-2. DVD Drive
Table 1-2. HP DVD Drive
Control Indicator Description
Open/Close Button
Activity LED
When pressed, it opens or closes the DVD tray.
When lit, it indicates the drive is in use.
ctivity LED
3
Chapter 1: Controls, Ports, and Indicators
A
Diskette Floppy Drive
The server supports a slimline IDE diskette drive for 1.44 MB and 120 MB media. This half-inch
slimline peripheral mounts directly above the top-right power bay on the front of the chassis. The
drive is mounted on a removable tray that facilitates system assembly and service.
ctivity
LED
Ejector
Button
POWER
RESET INT SYS PWR PWR FAN GEN
LCD DISPLAY
PWR PWR ACTIVE A CTIVE FAI L FAIL
Figure 1-3. Drive
Table 1-3. Floppy Diskette Drive
Control Indicator Description
Activity LED
Ejector Button
When lit, it indicates the drive is in use.
When pressed, it ejects the diskette.
4
Chapter 1: Controls, Ports, and Indicators
SCSI Hard Drives
The server supports up to two hot-swap drive carriers containing standard 1-inch high by 3.5-inchwide LVDS SCSI hard drives. As part of the hot-swap implementation, drive carriers with integral
heat sinks house the drives. Each drive is mounted in a carrier with four fasteners and the carrier
snaps into the hard drive bay. When a carrier is seated properly in the bay, it snaps into place and
leaves the locking handle exposed to the front of the chassis. Drives can consume up to 24 watts of
power and must be specified to run at a maximum ambient temperature of 40 ° C (104 ° F).
POW ER
Power LED
Drive Active
Failure LED
RESETINTSYS PWR PWRFA NGEN
LCD DISPLAY
PWRPWRACTIVEACTIVEFAILFAIL
POWER
RESET INT SYS PWR PWR FAN GEN
LCD DISPLAY
PWRPWR ACTIVEACTIVE FAILFAIL
Figure 1-4. SCSI Drive Indicators on the Front LED Panel
Table 1-4. SCSI Drives
Control Indicator Description
Failure LED
Drive Active
Power LED
Drive Power LED
(Green)
Drive Active LED
(Green)
Drive Fail LED
(Amber)
When lit continuously, it indicates the presence of
the drive and power to the drive.
When lit, it indicates drive activity.
When lit continuously, it indicates an asserted fault
status on one or more hard disk drives. When
flashing, it indicates a drive reset in progress.
5
Chapter 1: Controls, Ports, and Indicators
Power Supplies
The chassis can be configured with three to four power supplies. Each power supply has a dual rating
of 800W minimum over an input range of 180-264VAC and 700W minimum over an input range of
90-132VAC. Each supply is designed to minimize EMI and RFI. Each power supply also has selfcontained fans for cooling.
The DC output voltages of each power supply are:
• +48 V
• +12 V standby
Each supply docks into a 28-pin connector on the front of the Power Distribution Board (T-Docking
board).
Power Supply Indicators
POWER
RESET INT SYS PWR PWR FAN GEN
LCD DISPLAY
PWR PWR ACTIVE ACTIVE FA IL FA IL
Figure 1-5. Power Supply Indicators
Table 1-5. LEDs for Power Supplies
Control Indicator Description
Power LED
(Green)
When lit continuously, it indicates the power
supply DC outputs are on and OK. Blinking
indicates the power supply is on standby. Off
indicates there is no power to the power supply.
Predictive Fail LED
(Amber)
Fail LED
(Amber)
A blinking LED indicates that the power supply
will soon fail.
When lit continuously, it indicates that the power
supply has failed and is not supplying output.
When blinking, it indicates that the power supply
has reached its current limit.
6
Chapter 1: Controls, Ports, and Indicators
Rear View
The ports and connectors at the rear are listed below and shown in Figure 1-6. Figure 1-6 provides a
detailed view of the Legacy I/O panel that resides in the upper-right corner of the rear panel.
• The power connector accepts a standard power cable to connect the
HP Server with the site power supply.
• Ten PCI add-in board expansion slots are available. Eight are hot plug and two are non-hot
plug.
• Each hot plug PCI has status LEDs.
• The mouse port accepts a standard mouse with a PS/2 connector.
• The keyboard port accepts a standard keyboard with a 6-pin PS/2 connector.
• Two USB ports, 0 and 1, with 4 pin connectors are provided for printers, scanners, and
external modems.
• The LAN port is included as an embedded controller based on Intel's 82559 10/100 BaseT Fast
Ethernet controller. It has a RJ-45 LAN connector and two LEDs to indicate LAN speed and
valid connection.
• The two Serial Ports are standard 9-pin RS-232 connectors.
• The Parallel Port is a standard PS/2 compatible parallel port with a 25 pin bi-directional
subminiature D connector.
• There are two Interchassis Management Bus (ICMB) connectors, ports 1 and 2.
• The 15 pin video connector is Super VGA compatible.
• The optional external SCSI port provides access to external SCSI devices.
Figure 1-6. Rear Panel and Ports
7
Chapter 1: Controls, Ports, and Indicators
Legacy I/O Panel
This board contains all legacy I/O connections and plugs into an edge connector on the I/O baseboard.
NOTEThe keyboard and mouse connector must be plugged into the correct ports or the
server will not boot.
8
Chapter 1: Controls, Ports, and Indicators
PCI LEDs
Each PCI slot has four indicator LEDs: two on the outside and two on the inside of the system. The
two LEDs for each slot: one amber and one green are visible from the rear (also inside) of the HP
Server, as shown in Figure 1-7. Eight of the ten PCI slots can be individually powered down through
the respective NOS or supported GUI utility, without powering down the entire HP Server, if the
board has a Hot Plug compliant driver.
Status Indicators for PCI Cards
Figure 1-7. Status Indicators for PCI Boards
9
Chapter 1: Controls, Ports, and Indicators
Applying Power to the HP Server
Before applying power to the HP Server, verify that the keyboard and mouse are connected to the
proper ports. The server will not boot without these devices. Turning on the monitor prior to
powering on the HP Server allows proper auto-configuration of the video output as it boots.
Powering-Up the HP Server
To power-up the rx4610, complete the following procedure:
NOTE Turn on power to the monitor connected to the HP Server before you power-on the
Server. This allows proper
auto-configuration of video output of the Server as it boots.
1. Make sure that the monitor, keyboard, and mouse have been connected to the proper ports on
the rear panel of the server.
2. Remove the drive protection card, if present, from the diskette drive.
3. Plug in the power cord for the monitor and turn it on.
4. Plug the female ends of the server AC power cords into the input receptacle on the back of the
chassis.
5. Plug the male ends of the server AC power cords into grounded,
three-pronged AC power outlet.
6. Slide the server into the rack.
7. If the server does not come on when you plug it into the AC outlet, press the on/off power
switch on the front panel.
8. Verify that the power-on light on the front panel is lit. After a few seconds, the power-on self
test (POST) begins.
When you press the power button on the control panel, the Server powers up and loads the
operating system. The system runs a set of power on self tests (POST) during this process. For
details refer to Chapter 11, "Troubleshooting."
Powering-Down the HP Server
To power-down the HP Server, complete the following procedure:
1. Log off all users and, if necessary, back up the system files.
◊ Schedule the power down for a time when the Server being down will affect the fewest
users.
◊ If you will be doing any kind of hardware or software upgrade, ensure the Server's data has
been backed up.
◊ Follow instructions in your network operating system (NOS) documentation to gracefully
shut down all networking software and applications.
WARNING The power supply will continue to provide standby current to the HP Server until
the power cable is disconnected from the rear panel.
10
Chapter 1: Controls, Ports, and Indicators
2. Logoff and exit the operating system. The following prompt appears:
Shell>
3. At the Shell> prompt, press and hold the Power button for several seconds. Holding the Power
button in for several seconds will power down the server.
4. Disconnect the power cords from the power source.
Normally this completes the power-down procedure.
Connecting AC Power to Multiple-Server Configurations
The HP Server temporarily draws a large "inrush current," when first connected to an AC power
source. This also occurs when the Server is in a standby mode (power is turned off, but the power
cord is plugged into AC power). The inrush current is much greater than the Server's normal operating
current and generally, the AC power source can handle the normal inrush current.
However, if you install several HP Servers on one circuit, precautions are necessary. If there is a
power failure and power is then restored, all the servers immediately begin to draw inrush current at
the same time. If the circuit breakers on the incoming power line have insufficient capability, the
breaker may trip and thus prevent the servers from powering up.
11
2 Opening and Closing the HP Server
Introduction
This chapter describes how to remove and replace the front bezel and the HP Server's main cover.
Mounting the Front Bezel
The front handles, if not already installed on the HP Server, should be attached to the front of the HP
Server before mounting the bezel.
1. Place the handles into the slots on the front of the HP Server on each edge, as shown in the
figure below.
2. Insert the screws through the bracket into the top hole of each group of three holes on the front
sides of the HP Server. Repeat this procedure for both handles.
3. Hold the bezel in front of the HP Server.
4. Press the bezel firmly into place.
You should hear several clicks as the bezel snaps into place on the bracket.
Removing and Replacing the Front Bezel
The bezel is packed in the top tray.
1. To remove the bezel, pull it straightforward off the chassis.
This exposes the power supplies, mass storage devices, and fans.
2. To replace the bezel, press it back onto the chassis, allowing it to snap into place. See Figure
2-1.
12
Chapter 2: Opening and Closing the HP Server
Figure 2-1. Removing and Replacing the Front Bezel
13
Chapter 2: Opening and Closing the HP Server
Removing and Replacing the HP Server’s
Main Cover
The server comes with a removable top cover. Removal of this cover is necessary when installing or
removing many components. You do not have to remove the top cover when removing or installing
PCI hot plug and non-hot plug adapter boards, the Legacy I/O board, fans, hard drives, power
supplies, or components inside the Processor/Memory Complex.
WARNING Before removing the cover, always disconnect the power cord and unplug the
Ethernet cables. Disconnect the power cord to avoid exposure to high energy
levels that may cause burns when parts are short-circuited by metal objects such
as tools or jewelry.
Make sure that the rack is anchored securely so that it does not tip when the server
is extended from the rack.
CAUTIONFor proper cooling and airflow, do not operate the server with the cover off.
Always reinstall the cover before turning on the server.
Tools Required
The following tools may be required to remove and replace the cover.
• Phillips screwdriver #2 (cross-head )
• Small flat-bladed screwdriver
• Jumper removal tool
• Anti-static wrist strap
Removing the Top Cover
To remove the cover, follow these steps:
1. Turn off all peripheral devices connected to the server.
2. Power down the server by pressing and holding the Power button on the Front Control Panel.
You may have to hold the Power button down for several seconds.
3. Disconnect the power cords and any Ethernet line.
4. Pull the server out of the rack.
5. Loosen the thumbscrew at the front of the chassis that secures the 120 mm fan bay and fold the
fan cover open.
6. Loosen the two thumbscrews that secure the top cover to the rear of the chassis and fold the
rear half of the top cover open.
7. Loosen the screw that secures the non-hot plug PCI adapter board cover and remove that
cover.
8. Place your hands on the sides of the chassis near the hinge of the rear part such that your
thumbs can aggressively slide the entire top cover toward the rear of the chassis. Sliding the
14
Chapter 2: Opening and Closing the HP Server
cover in this direction disengages the hooks on both sides of the top cover from the chassis
housing.
Figure 2-2. Removing the Cover
9. Lift the top cover off the chassis.
Replacing the Top Cover
To replace the cover, complete these steps:
1. Provide ESD protection by wearing an antistatic wrist strap attached to chassis ground of the
system when handling components.
2. Before installing the top cover, check that you have not left loose tools or parts inside the
system.
3. Check that cables, add-in boards, and other components are properly installed.
4. Make sure that the 120 mm fan cover is lifted and open.
5. Fold the rear part of the top cover open and set it down on the chassis, aligning the hooks on
both sides of the front half of the cover.
6. Place your hands on the sides of the chassis near the hinge of the rear part such that your
thumbs can aggressively slide the entire top cover toward the front of the chassis. Sliding the
cover in this direction engages the hooks on both sides of the top cover into the chassis
housing.
15
Chapter 2: Opening and Closing the HP Server
Figure 2-3. Replacing the Cover
7. Close the 120 mm fan cover and tighten the thumbscrew. If the door does not close then the
top cover hooks have not fully engaged into the chassis.
8. Replace the PCI adapter board cover and install the screw that secures it to the top cover.
9. Close the rear half of the top cover and tighten the two thumbscrews.
10. Push the chassis back into the rack.
11. Connect the keyboard, mouse, and monitor before powering up the system.
12. Power on any peripherals connected to the server that you shut down.
13. Power on the system.
16
3 Installing Fans and Power Supplies
Introduction
The fans and power supplies used by the HP Server are hot swappable. The HP Server has four 172
mm fans located on each side of the chassis and two 120 mm cooling fans located on the top front of
the chassis. The server has a maximum of four 800 watt autoranging power supplies located in the
front of the chassis. This chapter describes the procedures necessary to remove and to replace these
components.
Tools and Supplies Needed
• Phillips (cross-head) screwdriver (#2 bit)
• Antistatic wrist strap (recommended)
• Pen or pencil
• Equipment Log
To record the model and serial numbers of the server, all installed options, and any other pertinent
information about the server, see Appendix B, “Equipment Log and Configuration Worksheet”.
WARNING Make sure that the rack is anchored securely, so it will not tip when the server
chassis is extended.
17
Chapter 3: Installing Fans and Power Supplies
Hot Swapping the 172 mm Fans
The four 172 mm cooling fans are mounted in pairs on each side of the chassis. You can hot-swap
these fans without turning the server system power off. Each fan uses an amber LED located on the
fan’s casing to indicate the fan has failed. If it is a failed fan, the amber LED will be illuminated on
the front panel, and the amber LED on the failed fan itself will be illuminated. The individual fan
LEDs may be seen through view-ports in the fan covers
Removing the 172 mm Fans
To remove the 172 mm fan, complete the following steps:
1. Observe all standard safety and ESD precautions.
2. Slide the server out of the rack far enough to expose the fan-access doors near the front sides
of the chassis.
CAUTIONDo not leave the door open for an extended time. Cooling of the system could be
reduced.
3. Slide the plastic latch on the fan cover upwards and pull the door open.
4. Grasp the fan assembly with the finger holes and pull it out.
LED Indicator
Figure 3-1. Removing the 172 mm Fans
18
Chapter 3: Installing Fans and Power Supplies
Installing the 172 mm Fans
To install the 172 mm fan, complete the following procedure:
1. Lift the latch on the fan-access door and open the door.
NOTE Verify the connector orientation prior to installing the new fan.
2. Slide the new fan into place with the connector oriented to engage the socket inside of the fan
enclosure.
3. Push the fan assembly firmly into the enclosure to seat the connector.
4. Close the fan-access door and engage the latch by pushing it downward.
5. Slide the chassis back into the rack.
Hot Swapping the 120 mm Fans
The two 120 mm cooling fans are mounted on the top front of the chassis. These fans can be replaced
without shutting down power to the system. If it is a failed fan, the amber LED will be illuminated on
the front panel, and the amber LED on the failed fan itself will be illuminated. The individual fan
LEDs may be seen through view-ports in the fan covers
Removing the 120 mm Fans
To remove the 120mm fan, complete the following procedure:
1. Slide the server out of the rack far enough to expose the fan-access door on the top of the
chassis.
2. Unscrew the thumbscrew on the front of the fan-access door and lift the door open. If a fan
has failed, the amber LED light is illuminated.
CAUTIONDo not leave the door open for an extended time. Cooling of the system could be
reduced
3. Grasp the fan assembly through the finger holes and pull the assembly out.
19
Chapter 3: Installing Fans and Power Supplies
Figure 3-2. Removing the 120 mm Fans
Installing the 120 mm Fans
Follow these steps to install a 120 mm fan:
1. Slide the server out of the rack far enough to expose the fan-access door on the top of the
chassis.
2. Unscrew the thumbscrew on the front of the fan-access door and lift the door open.
3. Slide the new fan into place, with the connector oriented to engage the socket inside of the fan
enclosure.
4. Push the fan assembly firmly into the enclosure to seat the connector.
5. Close the fan-access door and tighten the thumbscrew.
6. Slide the chassis back into the rack.
20
Chapter 3: Installing Fans and Power Supplies
Hot Swapping Power Supplies
The power system contains four 800-watt autoranging power supplies. The third bay’s power supply
from the left as you face the chassis serves a redundancy function for the server’s power supply
requirements.
CAUTIONBecause of chassis airflow disruption, the power supply bay should not be vacant
for more than five minutes when server power is on. Exceeding the five-minute
limit might cause system cooling to fall below the minimum required level and
possibly cause damage to system components.
NOTE The server requires a minimum of three power supplies to operate. If you have
only three power supplies operational, they must occupy the first, second, and
fourth power supply bays as you face the chassis. Figure 3-3 shows the power
supply installation order.
2
4
3
1
If only 3 power supplies
are operational, place a
filler panel over the fourth
bay in the installation order.
Figure 3-3. Power Supply Installation Order
21
Chapter 3: Installing Fans and Power Supplies
Determining Power Supply Status
When the amber power supply failure LED on the front of the chassis turns on, determine which
power supply is defective by checking the three status LEDs on each supply. Each power supply has
three LEDs that both indicate whether power is supplied to the power supply and the health of the
power supply. The LEDs are ordered top to bottom on each power supply. Table 3-1 illustrates the
states indicated by the three LEDs.
Table 3-1. Power Supply LEDs
Power Supply Status
PWR
(Green)
(Top
Position)
PFAIL
(Amber)
(Middle
Position)
FAIL
(Amber)
(Bottom
Position)
No AC power to any power supplies Off Off Off
No AC power to a specific power supply Off Off On
AC present / Standby output on Blinking Off Off
DC outputs on and okay On Off Off
Power supply failure Off Off On
Current limit On Off Blinking
Predictive failure On Blinking /
Off
Latched
22
Chapter 3: Installing Fans and Power Supplies
Removing a Power Supply
To remove a power supply, complete the following procedure:
1. Locate the power supply you want to remove.
2. Push the thumb latch to unlock the power supply handle and pull the handle down to undock
the supply.
CAUTIONAny unused power supply slots must be covered with a blanking plug. Uncovered
slots can disrupt the air flow used for cooling the system.
Figure 3-4. Removing a Power Supply
3. Pull the power supply straight forward, out of the chassis. Set it aside.
23
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