HP rp5800 User Manual

QuickSpecs

Overview

HP rp5800 Retail System

2 USB 2.0 ports with sliding door

5.25” external optical drive

NIC link indicator LED

Power/ Diagnostic LED

Power button

24 Volt USB + PWR port

Two (2) Full-Height Slots*. Can be configured either as two (2) PCI or two (2) PCIe x1 Full-Height slots. Shown is optional 2 Port RS232 serial (power configurable) Card, COM4 port (left) and COM3 port (right port)

RJ-45 LAN jack

Hard Drive LED

NIC activity indicator LED

Stand for vertical configuration (optional)

HP 2-button scroll mouse-(optional)

10.

HP Standard keyboard (optional)

10.

PS/2 keyboard port

11.

VGA port

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QuickSpecs

HP rp5800 Retail System

Overview

RS232 serial COM3 (as described in item 2)

RS232 serial (power configurable) COM1 port

PS/2 mouse port

240W EPA – Active PFC power supply (no line switching required)

Line in audio jack

Line out audio jack

* NOTE:

contact your HP sales representative for configuration choices.

A variety of cards are available to populate slots, dependant on riser choice and connectors utilized. For full details, please

12.

5 USB 2.0 ports

13.

RS232 serial (power configurable) COM2 port

14.

Display Port

15.

RJ12 cash drawer port

16.

One (1) PCIe x16 Slot* – shown is optional three (3) port 12 Volt USB +Power Card

17.

One (1) PCIe x1 Slot* (shown is optional three (3) port 12 Volt USB + Power Card

At A Glance

UEFI BIOS developed and engineered by HP for better security, manageability and software image stability Intel Q67 Express chipset supporting Intel 2nd generation Core processors, featuring Intel HD Graphics and vPro Technology (available with select processors) One of the following operating systems:

Genuine Microsoft Windows 7 Professional 32-bit or 64-bit Genuine Microsoft Windows Embedded POSReady 7 32-bit or 64-bit Genuine Microsoft Windows Embedded POSReady 2009

FreeDOS Intel 82579LM GbE integrated network connection DDR3 Synchronous Dynamic Random Access Memory (SDRAM) Integrated dual independent monitor support via VGA and digital DisplayPort v1.1a video interfaces Discrete graphics options available 90% high efficiency energy saving power supply ENERGY STAR 5.0 qualified models available (dependent upon the desired configuration) Can be configured with multiple hard disk drives in a RAID array Industry leading Design for Environment standards Protected by HP Services, including standard 3-3-3 warranty and warranties up to 5-5-5 (terms and conditions vary by country; certain restrictions and exclusions apply) Tool-less serviceability features for easier upgrades and repairs 40C ambient thermals standard. Optional 50C thermal configuration available. Optional HP Rear Port/Cable Control Cover Available Point of Sale I/O ports including cash drawer port.

Configurable Full-Height expansion slots; must choose either a PCI Riser or PCIe Riser. The choice of riser will affect which

cards can be utilized.

Either the PCI Riser or the PCIe Riser contain a Serial Port Connector, and if this connector is populated by a Serial Card

then one of the riser bays is covered and cannot be used

NOTE: All models and features may not be available in all countries

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QuickSpecs

HP rp5800 Retail System

Standard Features and Configurable Components (availability may vary by country)

Model Key and Example

NOTE:

This diagram is an example that illustrates how to read the model number. It is not intended to give every available configuration choice specified in the body of this document and may include references to modules that are out of date and no longer available.

Operating Systems

Preinstalled

Supported

Tested

Certified

Genuine Microsoft Windows 7 Professional Edition (32-bit or 64-bit) Genuine Microsoft Windows Embedded POSReady 7 (32-bit or 64-bit) Genuine Microsoft Windows Embedded POSReady 2009 FreeDOS

Genuine Windows XP Professional Edition (32-bit) Genuine Windows 7 Enterprise Edition*

Microsoft Windows Server 2003 R2 Standard (64-bit & 32-bit) Microsoft Windows Server 2008 R2 Standard (64-bit) Microsoft Windows Server 2012 R2 Standard (64-bit)

Novell SUSE Linux Enterprise Desktop

* System may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See

http://www.microsoft.com/windows/windows-7/

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†

for details.

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QuickSpecs

HP rp5800 Retail System

Standard Features and Configurable Components (availability may vary by country)

† The following features are not supported by Novell SUSE Linux Enterprise Desktop:

Intel Gigabit CT Desktop NIC Broadcom NetXtreme Gigabit Ethernet Plus HP ProtectTools HP Blu-ray Writer playback of commercial movies DisplayPort video interface HP 2nd serial port adapter Power Management features Systems configured with Linux do not qualify for ENERGY STAR

Value Added Software

HP ProtectTools Security Suite HP Software Management Agent Computrace for Desktops agent

Value Added Software

HP Power Assistant v2.0 Computer Setup Utility

HP Client Management Solutions

http://www.hp.com/go/easydeploy

HP SoftPaq Download Manager HP Client Catalog for Microsoft SMS

(included with all models; not included when configured with FreeDOS)

(included with select models; not included when configured with FreeDOS)

(available for free download from the Internet)

Retail Solutions Services and Features

Intel® Stable Image Platform Program (SIPP) Intel® vPro™ Technology HP Global Series Services

TPM module disabled where restricted by law, i.e. Russia.

HP Vision Diagnostics PDF Complete Corporate Edition Microsoft Office 2013 Starter

HP Systems Software Manager HP Client Automation Starter

Factory Express Deployment and Lifecycle Services Intel® Standard Manageability Trusted Platform Module (TPM) v1.2

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QuickSpecs

HP rp5800 Retail System

Standard Features and Configurable Components (availability may vary by country)

Service and Support

On-site warranty and service1: This limited warranty and service offering delivers parts, labor and on-site repair for terms up to 5 years. Response time is next business day2 and includes free telephone support3 24 x 7. Global coverage2 ensures any product purchased in one country and transferred to another non-restricted country will remain fully covered under the original warranty and service offering. Some countries/regions do not offer one year onsite and labor.

Terms and conditions may vary by country. Certain restrictions and exclusions apply

On-site services may be provided pursuant to a service contract between HP and an authorized HP third party provider, and is not available in certain countries. Global service response times are based on commercially reasonable best effort and may vary by country

Technical telephone support applies only to HP configured, HP and HP qualified third party hardware and software. Toll-free calling and 24 x 7 support may not be available in some countries.

Chipset

Intel® Q67 Express

Processor

Intel® Pentium® Dual-Core Processors

Intel® Pentium® Dual-Core G850 Processor

2.90 GHz, 3 MB cache, 2 cores

Intel® 2nd Generation Core™ i3 Processors

Intel Core i3-2120 Processor

3.30 GHz, 3M cache, 2 cores/4 threads

Intel® 2nd Generation Core™ i5 Processors

Intel Core i5-2400 Processor

3.10 GHz, 6M cache, 4 cores/4 threads Intel Stable Image Platform Program (SIPP) Supports Intel vPro Technology

Intel® 2nd Generation Core™ i7 Processors

Intel Core i7-2600 Processor

3.40 GHz, 8M cache, 4 cores/8 threads Intel Stable Image Platform Program (SIPP) Supports Intel vPro Technology

Intel® vPro™ Technology

HP rp5800 Retail Systems featuring this technology include processors that are part of the Intel 2011 Stable Image Platform Program (SIPP) designed to ensure the stability promise inherent in the value proposition of the HPrp5800 Retail System, thus making this model the most stable, secure, and manageable platforms available to retailers today.

Intel Advanced Management Technology (AMT) v7.0

provides network administrators the latest and most effective tools to remotely discover, heal, and protect networked client systems regardless of the system's health or power state. AMT 7.0 includes the following advanced management functions:

Power Management (on, off, reset)

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– An advanced set of remote management features and functionality which

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QuickSpecs

HP rp5800 Retail System

Standard Features and Configurable Components (availability may vary by country)

Hardware Inventory (includes BIOS and firmware revisions Hardware Alerting Agent Presence System Defense Filters SOL/IDER Cisco NAC/SDN Support ME Wake-on-LAN DASH 1.1 compliance IPv6 Support Fast Call for Help - a client inside or outside the firewall may initiate a call for help via BIOS screen, periodic connections, or alert triggered connection Remote Scheduled Maintenance - pre-schedule when the Retail System connects to the IT or service provider console for maintenance. Remote Retail Systems can get required patches, be inventoried, etc by connecting to their IT console or Service Provider when it's convenient Remote Alerts – automatically alert IT or service provider if issues arise Access Monitor – Provides oversight into Intel® AMT actions to support security requirements PC Alarm Clock Microsoft NAP Support Host Base set-up and configuration Management Engine (ME) firmware roll back Wireless AMT functionality on Point of Sale/Desktop (WoDT) Enhanced KVM resolution

Redundant Array of Independent Drives (RAID)

Flexible implementation:

DriveLock is supported while in RAID mode. Users can manage the DriveLock password from within F10 Setup. Locked drives will be displayed as such in the RAID option ROM interface. Hard drive information can be viewed within F10 Setup while in RAID mode. Previously, the hard drives will not appear in Drive Configuration when switching to RAID mode. DPS Self Test can be executed on physical hard drives while in RAID mode. The RAID Setup Utility (accessed through CTRL-I) can be protected by the F10 Setup password.

NOTE:

RAID 1 is the only RAID configuration offered via factory configurations. The pre-configured systems:

are complete RAID systems and have both drives installed. have the necessary Option ROM configuration. are pre-loaded and pre-installed with all required Intel software. include a preinstalled operating system that is mirrored mode out of the box.

Please refer to the HP White Paper titled “Advanced Host Controller Interface (AHCI) and Redundant Array of Independent Disks (RAID) on HP Compaq PCs” at:

http://www.hp.com

for more information and instructions.

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QuickSpecs

HP rp5800 Retail System

Standard Features and Configurable Components (availability may vary by country)

DDR3 Synchronous DRAM NON-ECC System Memory

Memory upgrades are accomplished by adding single or multiple DIMMs of the same or varied sizes. This chart does not represent all possible memory configurations. The HP rp5800 Retail System supports non-ECC DDR3 PC3-12800 (1600 MHz) and PC310600 (1333 MHz) memory.

CAUTION:

Regardless of the power-on state, voltage is always supplied to the memory modules as long as the Retail System is plugged in to an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board.

You must shut down the Retail System and disconnect the power cord before adding or removing memory modules.

Memory Configurations:

Maximum Memory

Total Memory

1 GB 1 GB 2 GB

(dual channel symmetric)

4 GB

(dual channel symmetric)

8 GB

(dual channel symmetric)

16 GB

(dual channel symmetric)

Supports up to 16 GB of DDR3 SDRAM using DIMM modules. Slot 1 is black and must always be populated. Not all memory configurations possible are represented below.

NOTE:

For systems configured with more than 3 GB of memory and a 32-bit operating system, all memory may not be available due to system resource requirements. Addressing memory above 4 GB requires a 64-bit operating system.

Slot

Channel A

1 (black)

1 GB

1 GB 1 GB 1 GB 1 GB

2 GB 2 GB 2 GB 2 GB

4 GB 4 GB 4 GB 4 GB

2 (white) 3 (white) 4 (white)

1 GB

Channel B

NOTE:

The Intel Q67 Express chipset includes a built-in Management Engine (ME), which allocates memory for manageability functions. Management Engine memory is shared with system memory. If the POS System contains a single SO-DIMM, 16 MB of memory is pre-allocated for it at system startup. If the POS System contains two SO-DIMMs, 32 MB of memory is pre-allocated. This memory is not made available to the operating system, just as pre-allocated video memory is not available.

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HP rp5800 Retail System

Standard Features and Configurable Components (availability may vary by country)

Front View

3.5-inch SATA Hard Drive

Optical Drive Bay or Carrier for

Hard Drive

External HDD can be connected through optional external ESATA port. 3 Drive maximum

NOTE:

When ESATA is installed, either the 2nd HDD (if applicable) or ODD (if applicable) cannot be used. * For CRU Removable storage in lieu of ODD

Quantity Supported

3 1 2

Position

1, 2*, 3

Data Storage Drives

250-GB Hard Disk Drives

HP 250-GB SATA 3.0 Hard Disk Drive (3.5” 7,200 rpm, 8MB cache, 6.0 GB/s, NCQ, Smart IV

HP 250-GB SATA 3.0 Removable Hard Disk Drive (3.5") 7,200 rpm, 8MB cache, 6.0 GB/s, NCQ, Smart IV

500-GB Hard Disk Drives

HP 500-GB SATA 3.0 Hard Disk Drive (3.5") 7,200 rpm, 16MB cache, 6.0 GB/s, NCQ, Smart IV

HP 500-GB SATA 3.0 Removable Hard Disk Drive (3.5") 7,200 rpm, 16MB cache, 6.0 GB/s, NCQ, Smart IV

1-TB Hard Disk Drives

HP 1 TB SATA 3.0 Hard Disk Drive (3.5") 7,200 rpm, 16MB cache, 6.0 GB/s, NCQ, Smart IV

Solid State Drives (2.5” Drives use a 3.5" drive cage adapter)

HP 32-GB 2.5” SSD HP 64-GB 2.5” SSD HP 120-GB 2.5” SSD

)

Controller

SATA SATA

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QuickSpecs

HP rp5800 Retail System

Standard Features and Configurable Components (availability may vary by country)

HP 128-GB 2.5” SSD HP 160-GB 2.5” SSD HP 256-GB 2.5” SSD

Optical Disc Drives

HP DVD-ROM Drive HP SuperMulti DVD Writer Drive HP Blu-ray Writer Drive

For playing DVDs

For writing CDs and DVDs, video editing and authoring DVDs, Roxio Business Creator 10

For writing CDs and DVDs, video editing and authoring DVDs, Corel WinDVD 8

Media Card Readers

HP 22-n-1 Media Card Reader

Security Solutions and Capabilities

Trusted Platform Module (TPM) 1.2 Stringent security (via BIOS) SATA port disablement (via BIOS) Drive lock RAID configurations HP ProtectTools Security Software Suite Serial, parallel, USB enable/disable (via BIOS) Optional USB Port Disable at factory (user configurable via BIOS) Power Configurable Serial Ports (COM 1, 2, 3 and 4 ) via the HP BIOS

Removable media write/boot control Power-On password (via BIOS) Setup password (via BIOS) HP Hood Sensor TPM 1.2 Embedded Security Chip* integrated with Broadcom NIC HP ProtectTools Security Software Suite with BIOS Configuration (serial (all 4), parallel, USB enable / disable), Credential Manager,

Smart Card Manager (sold separately) Three (3) port 12 Volt USB + PWR Card (sold separately) Two (2) port Power Configurable RS232 Serial Card COM 3 & 4 (sold separately) Wall Mount (sold separately) HP Desktop Security Lock Kit (lock and cable) (sold separately) Security Cable with Kensington lock (sold separately) HP Rear Port/Cable Control Cover (sold separately)

TPM module disabled where use is restricted by law; for example, Russia.

This setting is defaulted to disable, but when enabled, the PW jumper will not clear the BIOS pre-boot authentication passwords.

NOTE:

TPM module disabled where use is restricted by law; for example, Russia.

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QuickSpecs

HP rp5800 Retail System

Standard Features and Configurable Components (availability may vary by country)

I/O Ports

USB 2.0

USB 24V

Serial

Parallel

eSATA

RS-232

USB+PWR 12V

PS/2

RJ-11

Video

DVI output

Audio

NIC

*These options occupy slot openings so less slots will be available when the options are installed

Serial Ports (Power Configurable in HP Bios) – detail

Front: Two (2), covered Rear: Five (5)

One (1) 24V powered USB

Two (2) RS-232 (power configurable) ports standard

One port available as an option

Two (2) RS-232 powered configurable ports optional (for a total of 4*)

Two (2) USB+PWR 12V cards optional (three (3) 12 Volt USB+ PWR per card) for a total of 6*

One (1) color-coded support for keyboard (purple) One (1) color-coded support for mouse (green)

One (1) RJ-11 Cash Drawer port

One (1) VGA One (1) DisplayPort v1.1a Provides integrated dual independent monitor support

Available via optional DisplayPort to DVI Adapter

Rear: Line input (supports microphone or line input) and line out All ports are 3.5mm in diameter

NOTE:

See Audio/Visual section for information on re-taskable audio ports

One (1) Industry standard RJ-45 port accesses the integrated network interface controller

1 and 2: 3 and 4:

Powered Configurable serial port expansion card installation that supplies two additional serial ports (COM3 and COM4) Two Power Configurable serial ports, COM1 and COM 2, are standard on the POS System.

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QuickSpecs

HP rp5800 Retail System

Standard Features and Configurable Components (availability may vary by country)

Slots

Full-Height

Half-Height

Total of Two (2) Full-Height Slots, with a

1.) PCI - Two (2) each: 4.2" full height, 6.6" length, 25W max. power

2.) PCIe x1 - Two (2) each: 4.2" full height, 6.6" length, 10W max. power Total of Two (2) Half-Height:

PCI Express x1 - One (1) each: 2.5" low profile, 6.6" length, 10W max. power PCI Express x 16 - One (1) each: 2.5 low profile, 6.6" length, 25W max. power

Choice of either

Bays

External

Internal HDD

1 each 5.25”, 5.7” depth

2 each 3.5”

Controllers

Hard drive

SATA interfaces

Host SATA

SATA Supports up to SATA 6.0 Gb/s

One (1) SATA 2.0 Two (2) SATA 3.0

Advanced Host Controller Interface (AHCI) Revision 1.2. The specification includes a description of the hardware/software interface between system software and the host controller hardware

Network Interface Connections

Intel 82579LM (integrated) GbE Network Connection Intel PRO 1000 CT GbE NIC Card (PCIe x1) (optional)

NOTE:

The integrated network connection is required to support Intel vPro Technology

Communications

HP WLAN NIC 802.11 a/b/g/n x1 PCIe Card 2006 LSI PCIe x1 56K International SoftModem (optional)

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QuickSpecs

HP rp5800 Retail System

Standard Features and Configurable Components (availability may vary by country)

Graphics

Intel HD Graphics (integrated) AMD FirePro 2270 NVIDIA Quadro NVS 300 Graphics (PCIe x16) NVIDIA Quadro NVS 315 Graphics (PCIe x16) HP DisplayPort to DVI-D Adapter HP DisplayPort to HDMI Adapter HP DisplayPort to VGA Adapter

Multi-Media

High Definition Audio (integrated) with Realtek ALC261 codec (all ports are stereo) Line-out and Line-In rear Ports (3.5mm) Internal Speaker (standard)

Input/Output Devices

HP PS/2 Standard Keyboard HP USB Standard Keyboard HP PS/2 Optical Mouse HP USB Optical Mouse HP USB Laser Mouse

Miscellaneous Devices and Configurations

HP FireWire (IEEE 1394) PCIe x1 Card HP Parallel Port Adapter HP eSATA Port Adapter HP Tower Stand HP Rear Port/Cable Control Cover rp5800 50C Thermal Kit rp5800 PCI Riser Assembly rp5800 PCIe Riser Assembly Three (3) port 12 Volt USB + Pwr Card Two (2) port RS232 Serial (power configurable) COM 3 & 4 port card

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HP rp5800 Retail System

After-Market Options (availability may vary by region)

Communication Devices

Intel Gigabit CT Desktop NIC (PCIe x1) Broadcom NetXtreme GbE Ethernet Plus NIC (PCIe x1) HP Wireless 802.11 b/g/n NIC (PCIe x1) Intel Ethernet I210-T1 GbE NIC

NOTE:

The use of a discrete network interface connection card (wired or wireless) will disable the vPro Technology features.

Graphics Solutions

AMD FirePro 2270 NVIDIA NVS 300 (512MB) PCIe x16 NVIDIA NVS 315 (1GB) PCIe x16

Part #

FH969AA

FS215AA FH971AA E0X95AA

Part #

D4S24AA BV456AA E1U66AA

HP DMS-59 to Dual DVI Adapter HP DMS-59 to Dual DisplayPort Adapter HP DisplayPort Cable Kit HP DisplayPort To Dual Link DVI-D Adapter HP DisplayPort To DVI-D Adapter HP DisplayPort to HDMI Adapter HP DisplayPort to VGA Adapter

Hard Disk Storage Drives

HP 500GB SATA (6.0Gb/s) Hard Disk Drive HP 1TB SATA (6.0Gb/s) Hard Disk Drive HP 128-GB Solid State Drive HP eSATA Adapter HP Removable SATA Hard Drive Enclosure (frame & carrier) HP Removable SATA Hard Drive Enclosure (carrier only)

DL139A

XP688AA

VN567AA NR078AA

FH973AA BP937AA

AS615AA

Part #

QK554AA QK555AA QV063AA

FH966AA RY102AA RY103AA

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QuickSpecs

After-Market Options (availability may vary by region)

Input / Output Devices

HP PS/2 Standard Keyboard HP USB Standard Keyboard HP 2-port Powered Serial Port Card HP 3-port 12 Volt Powered USB Port Card HP USB and PS/2 Washable Keyboard and Mouse Kit HP PS/2 Mouse HP USB Mouse HP rp5800 PCI Riser Assembly HP rp5800 PCIe x1 Riser Assembly

System Memory

HP 2 GB DDR3-1600 MHz DIMM HP 4 GB DDR3-1600 MHz DIMM HP 8 GB DDR3-1600 MHz DIMM

HP rp5800 Retail System

Part #

DT527A

DT528A QP906AA QP905AA BU207AA QY775AA QY777AA QP907AA QP908AA

Part #

B4U35AA B4U36AA B4U37AA

Multimedia Devices

HP DVD-ROM Drive HP SuperMulti Drive HP Blu-ray Writer Drive

Removable Media Storage

HP 22-n-1 Media Card Reader

Security Devices

HP Chassis Security Kit HP Business PC Security Lock HP Wall Mount/Security Sleeve

Part #

AR629AA QS208AA

B4F70AA

Part #

AR941AA

Part #

AR639AA PV606AA

VN570AA

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QuickSpecs

After-Market Options (availability may vary by region)

Accessories

HP rp5800 Trim Bezel – with ODD Opening HP Integrated Work Center Stand HP Tower Stand HP Parallel Port Adapter HP FireWire (IEEE 1394) Card HP SuperSpeed USB 3.0 Card HP Rear Port / Cable Control Cover

Retail Solutions Specific Accessories

HP Standard Duty Cash Drawer HP Heavy Duty Cash Drawer HP Till with Locking Cover HP Flip-Top Cash Drawer HP Flip-Top Till with Locking Cover HP Imaging Barcode Scanner HP Linear Barcode Scanner HP Presentation Barcode Scanner HP POS Pole Display HP Graphical Pole Display HP Mini MSR with Brackets HP POS Keyboard without MSR HP POS Keyboard with MSR HP Powered USB Thermal Receipt Printer HP Serial/USB Thermal Receipt Printer HP Hybrid Printer with MICR HP USB Y Cable (for Serial USB Receipt Printer) HP Cable Pack for Dual Cash Drawers HP L5006tm 15-inch LCD (SAW) Touchscreen Monitor HP L5009tm 15-inch LCD (APR) Touchscreen Monitor HP L1506x 15-inch LED Monitor (Non-Touchscreen) HP L6010 10.4-inch Monitor (Non-Touchscreen) HP Dual Position Stand for L6010 HP L6015tm 15-inch (PCAP) Touchscreen Monitor HP L6017tm 17-inch (PCAP) Touchscreen Monitor HP Height Adjusting Stand for L6015/17tm HP Retail Integrated Fingerprint Reader HP Retail Integrated Webcam

HP rp5800 Retail System

Part #

QP910AA GN783AA VN569AA KD061AA

PA997A

BM867AA

QP909AA

Part #

QT457AA

FK182AA

QT458AA

BW867AA

BZ335AA

BW868AA

QY405AA QY439AA

FK225AA

QZ704AA

FK186AA FK221AA FK218AA FK224AA

BM476AA

FK184AA

BM477AA

QT538AA

RB146AA VK202AA

LL543AA A1X76AA A1X79AA A1X78AA A1X77AA A1X81AA QZ672AA QZ673AA

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