HP Pro x2 612 G1 User Guide

User Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: July 2014

Document Part Number: 763869-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

This computer may require upgraded and/ or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. Go to

http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for details.

To access the latest user guide, go to

http://www.hp.com/support, and select your

country. Select Drivers & Downloads, and then follow the on-screen instructions.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Welcome ........................................................................................................................................................... 1

Finding information ............................................................................................................................... 2

2 Getting to know your computer ......................................................................................................................... 4

Tablet edge components ...................................................................................................................... 4

Display .................................................................................................................................................. 6

Power keyboard ................................................................................................................................... 7

Top ....................................................................................................................................... 7

TouchPad ............................................................................................................................ 8

Lights ................................................................................................................................... 9

Keys ................................................................................................................................... 10

Right side ........................................................................................................................... 11

Left side ............................................................................................................................. 12

Rear ................................................................................................................................... 13

Releasing the tablet from the power keyboard .................................................................. 13

Changing your tablet's settings .......................................................................................................... 14

Changing your tablet's view ............................................................................................... 14

Adjusting your tablet's autorotate lock ............................................................... 14

Adjusting your tablet's screen brightness .......................................................... 14

3 Connecting to a network ................................................................................................................................. 15

Connecting to a wireless network ....................................................................................................... 15

Using the wireless controls ................................................................................................ 15

Turning wireless devices on or off ..................................................................... 15

Using HP Connection Manager (select models only) ........................................ 16

Using the wireless button .................................................................................. 16

Using operating system controls ....................................................................... 16

Using a WLAN ................................................................................................................... 16

Using an Internet service provider .................................................................... 17

Setting up a WLAN ............................................................................................ 17

Configuring a wireless router ............................................................................ 17

Protecting your WLAN ....................................................................................... 18

Connecting to a WLAN ...................................................................................... 18

Using HP Mobile Broadband (select models only) ............................................................ 18

Inserting and removing a SIM ........................................................................... 19

Using GPS (select models only) ........................................................................................ 20

Using Bluetooth wireless devices ...................................................................................... 20

Connecting to a wired network ........................................................................................................... 21

Connecting to a local area network (LAN) ......................................................................... 21

4 Navigating using the keyboard, touch gestures and pointing devices ............................................................ 22

Using pointing devices ....................................................................................................................... 22

Setting pointing device preferences ................................................................................... 22

Using the TouchPad and gestures .................................................................................... 22

Turning the TouchPad off and on ...................................................................... 23

Tapping ............................................................................................................. 23

Scrolling ............................................................................................................ 24

2-finger pinch zoom ........................................................................................... 24

2-finger click ...................................................................................................... 25

Rotating (select models only) ............................................................................ 25

Flicking (select models only) ............................................................................. 26

Using the digitizer pen (select models only) ....................................................................................... 26

Identifying the pen components ......................................................................................... 26

Holding the pen .................................................................................................................. 26

Storing the pen .................................................................................................................. 26

Using the keyboard ............................................................................................................................ 27

Identifying the hot keys ...................................................................................................... 28

Using keypads ................................................................................................................... 29

Using the embedded numeric keypad ............................................................... 29

Turning the embedded numeric keypad on and off .......................... 30

Switching key functions on the embedded numeric keypad ............. 30

Using the integrated numeric keypad ................................................................ 30

Using an optional external numeric keypad ...................................................... 30

5 Multimedia ....................................................................................................................................................... 31

Audio .................................................................................................................................................. 31

Connecting speakers ......................................................................................................... 31

Adjusting the volume ......................................................................................................... 31

Connecting headphones and microphones ....................................................................... 31

Checking audio functions on the computer ........................................................................ 32

Webcams ........................................................................................................................................... 32

Video .................................................................................................................................................. 32

VGA ................................................................................................................................... 33

DisplayPort ........................................................................................................................ 34

Connecting wired displays using MultiStream Transport ................................................... 34

6 Power management ........................................................................................................................................ 36

Shutting down the computer ............................................................................................................... 36

Setting power options ......................................................................................................................... 36

Using power-saving states ................................................................................................. 36

Initiating and exiting Sleep ................................................................................ 37

Initiating and exiting Hibernation ....................................................................... 37

Using the power meter and power settings ....................................................... 37

Setting password protection on wakeup ........................................................... 38

Using battery power ........................................................................................................... 38

Factory-sealed battery ...................................................................................... 38

Finding additional battery information ............................................................... 38

Using Battery Check ......................................................................................... 39

Displaying the remaining battery charge ........................................................... 39

Maximizing battery discharge time .................................................................... 39

Managing low battery levels .............................................................................. 39

Identifying low battery levels ............................................................. 39

Resolving a low battery level ............................................................ 40

Conserving battery power ................................................................................. 40

Using external AC power ................................................................................................... 40

Testing an AC adapter ...................................................................................... 41

7 External cards and devices ............................................................................................................................. 42

Using memory card readers ............................................................................................................... 42

Inserting a memory card .................................................................................................... 42

Removing a memory card .................................................................................................. 42

Using smart cards .............................................................................................................................. 43

Inserting a smart card ........................................................................................................ 44

Removing a smart card ...................................................................................................... 44

Using a USB device ........................................................................................................................... 44

Connecting a USB device .................................................................................................. 45

Removing a USB device .................................................................................................... 45

Using optional external devices .......................................................................................................... 45

Using optional external drives ............................................................................................ 46

8 Drives .............................................................................................................................................................. 47

Handling drives ................................................................................................................................... 47

Improving hard drive performance ..................................................................................................... 47

Using Disk Defragmenter ................................................................................................... 47

Using Disk Cleanup ........................................................................................................... 48

vii

9 Security ........................................................................................................................................................... 49

Protecting the computer ..................................................................................................................... 49

Using passwords ................................................................................................................................ 49

Setting passwords in Windows .......................................................................................... 50

Setting passwords in Computer Setup .............................................................................. 51

Managing a BIOS administrator password ........................................................................ 51

Entering a BIOS administrator password .......................................................... 52

Managing a Computer Setup DriveLock password ........................................................... 52

Setting a DriveLock password ........................................................................... 53

Entering a DriveLock password ........................................................................ 54

Changing a DriveLock password ...................................................................... 54

Removing DriveLock protection ........................................................................ 54

Using Computer Setup Automatic DriveLock .................................................................... 55

Entering an Automatic DriveLock password ..................................................... 55

Removing Automatic DriveLock protection ....................................................... 56

Using antivirus software ..................................................................................................................... 56

Using firewall software ....................................................................................................................... 56

Installing critical security updates ....................................................................................................... 57

Using HP Client Security (select models only) ................................................................................... 57

Using the fingerprint reader (select models only) ............................................................................... 57

Locating the fingerprint reader ........................................................................................... 57

10 Maintenance ................................................................................................................................................. 58

Cleaning your computer ..................................................................................................................... 58

Cleaning procedures .......................................................................................................... 58

Cleaning the display (All-in-Ones or Notebooks) .............................................. 58

Cleaning the sides or cover ............................................................................... 58

Cleaning the TouchPad, keyboard, or mouse ................................................... 59

Updating programs and drivers .......................................................................................................... 59

Using SoftPaq Download Manager .................................................................................................... 59

11 Backup and recovery .................................................................................................................................... 60

Creating recovery media and backups ............................................................................................... 60

Guidelines .......................................................................................................................... 60

Creating recovery media with HP Recovery Disc Creator ................................................. 60

Creating recovery media ................................................................................... 61

Backing up your information .............................................................................................. 61

Performing a system recovery ............................................................................................................ 62

Using the Windows recovery tools ..................................................................................... 62

Using f11 recovery tools (select models only) ................................................................... 63

viii

Using Windows 7 operating system media ........................................................................ 63

12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 65

Using Computer Setup ....................................................................................................................... 65

Starting Computer Setup ................................................................................................... 65

Navigating and selecting in Computer Setup ..................................................................... 65

Restoring factory settings in Computer Setup ................................................................... 66

Updating the BIOS ............................................................................................................. 67

Determining the BIOS version ........................................................................... 67

Downloading a BIOS update ............................................................................. 67

Synchronizing the tablet and keyboard ............................................................. 68

Using MultiBoot .................................................................................................................................. 68

About the boot device order ............................................................................................... 68

Choosing MultiBoot preferences ........................................................................................ 68

Setting a new boot order in Computer Setup .................................................... 69

Dynamically choosing a boot device using the f9 prompt ................................. 69

Setting a MultiBoot Express prompt .................................................................. 69

Entering MultiBoot Express preferences ........................................................... 70

Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 70

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 71

13 Support ......................................................................................................................................................... 72

Contacting support ............................................................................................................................. 72

Labels ................................................................................................................................................. 73

14 Specifications ................................................................................................................................................ 74

Input power ......................................................................................................................................... 74

Operating environment ....................................................................................................................... 74

Appendix A Traveling with or shipping your computer ....................................................................................... 75

Appendix B Troubleshooting .............................................................................................................................. 76

Troubleshooting resources ................................................................................................................. 76

Resolving issues ................................................................................................................................ 76

The computer is unable to start up .................................................................................... 76

The computer screen is blank ............................................................................................ 76

Software is functioning abnormally .................................................................................... 77

The computer is on but not responding ............................................................................. 77

The computer is unusually warm ....................................................................................... 77

An external device is not working ...................................................................................... 77

The wireless network connection is not working ................................................................ 78

A disc does not play ........................................................................................................... 78

A movie is not visible on an external display ..................................................................... 78

The process of burning a disc does not begin, or it stops before completion .................... 79

Appendix C Electrostatic discharge ................................................................................................................... 80

Index ................................................................................................................................................................... 81

1Welcome

After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:

NOTE: Your computer may include a tablet only or a tablet plus keyboard. Computer color, features,

and accessories may vary. Refer to the illustrations in this guide that most closely match your computer.

Connect to the Internet—Set up your wired or wireless network so that you can connect to the

●

Internet. For more information, see

Update your antivirus software—Protect your computer from damage caused by viruses. The

●

software is preinstalled on the computer. For more information, see

on page 56.

Connecting to a network on page 15.

Using antivirus software

Get to know your computer—Learn about your computer features. See

●

computer on page 4 and Navigating using the keyboard, touch gestures and pointing devices on page 22 for additional information.

Find installed software—Access a list of the software preinstalled on the computer:

●

Select Start > All Programs. For details about using the software included with the computer, see the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website.

Back up your hard drive by creating recovery discs or a recovery flash drive. See

●

recovery on page 60.

NOTE: For easy access to Computer Setup (BIOS), connect a keyboard if available. If you are

using a tablet only, follow the instructions provided.

Getting to know your

Backup and

Finding information

You have already used

Setup Instructions

to turn on the computer and locate this guide. To locate

resources that provide product details, how-to information, and more, use this table.

Resources For information about

Setup Instructions

Help and Support

To access Help and Support, select Start > Help and Support.

To access the latest user guide, go to

http://www.hp.com/support, and select your country.

Select Drivers & Downloads, and then follow the onscreen instructions.

Worldwide support

To get support in your language, go to

http://welcome.hp.com/country/us/en/ wwcontact_us.html.

HP website

To access the latest user guide, go to

http://www.hp.com/support, and select your country.

Select Drivers & Downloads, and then follow the onscreen instructions.

poster

How to set up the computer

●

Help to identify computer components

●

Operating system information

●

Software, driver, and BIOS updates

●

Troubleshooting tools

●

How to access support

●

Online chat with an HP technician

●

Support telephone numbers

●

HP service center locations

●

Support information

●

Ordering parts and finding additional help

●

Accessories available for the device

●

Safety & Comfort Guide

To access the user guides, select Start > Help and Support > User guides.

– or –

Go to

http://www.hp.com/ergo.

Regulatory, Safety, and Environmental Notices

To access the user guides, select Start > Help and Support > User guides.

Limited Warranty

To access this guide, select Start > Help and Support > User guides > View Warranty Information.

– or –

http://www.hp.com/go/orderdocuments.

Go to

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

●

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

http://www.hp.com/go/orderdocuments or write to:

Proper workstation setup, posture, health, and work habits

●

Electrical and mechanical safety information

●

Regulatory and safety information

●

Battery disposal information

●

Warranty information

2 Chapter 1 Welcome

Resources For information about

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

http://www.hp.com/go/

Finding information 3

2 Getting to know your computer

Tablet edge components

Components Description

(1) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a

password logon.

(2) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) Webcam (rear) Records video and captures photographs. Some models

allow you to video conference and chat online using streaming video.

For information on using the webcam, select Start > All Programs > Communication and Chat > HP WebCam.

(4) Camera flash Provides light for rear webcam photos.

(5)

(6) Volume button Controls speaker volume on the tablet.

Rotate lock button When the tablet is on, press the rotate lock button to lock

the autorotate feature of the display. To unlock the autorotate feature, press the button again.

To increase speaker volume, press the + edge of the

●

button.

To decrease speaker volume, press the – edge of the

●

button.

4 Chapter 2 Getting to know your computer

Components Description

(7)

(8) Pen holder (select models only) Holds the digital pen.

(9) Alignment post connectors (2) Align and attach the tablet to the power keyboard.

(10) Micro SIM slot Supports a micro wireless subscriber identity module

(11) Docking port Connects the tablet to the power keyboard.

(12) Micro memory card reader Reads optional micro memory cards that store, manage,

Power switch

When the computer is off, slide the switch to turn on

●

the tablet.

When the computer is on, slide the switch to turn off

●

the computer.

When the computer is in the Sleep state or

●

Hibernation, slide the switch briefly to exit Sleep or Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the tablet has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 14 seconds to turn off the computer.

To learn more about your power settings: Select Start > Control Panel > System and Security > Power Options.

(SIM).

share, or access information.

(13)

(14)

(15) AC adapter/Battery light

USB 3.0 port Connects an optional USB device, such as a keyboard,

Audio-out (headphone) jack/Audio-in (microphone) jack

mouse, external drive, printer, scanner or USB hub.

For details about different types of USB ports, see

USB device on page 44.

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.

WARNING! To reduce the risk of personal injury, adjust

the volume before using headphones, earbuds, or a headset. For additional safety information, see the

Regulatory, Safety and Environmental Notices

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

NOTE: Stand-alone microphones and headphones with

separate microphone jacks are not supported.

White: The computer is connected to external power

●

and the battery is charged from 90 to 99 percent.

Amber: The computer is connected to external power

●

and the battery is charged from 0 to 90 percent.

Blinking amber: A battery that is the only available

●

power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Using a

Tablet edge components 5

Components Description

Off: The battery is fully charged.

●

(16)

(17) Smart card reader Supports optional smart cards.

Display

Power connector Connects an AC adapter.

Component Description

(1) WLAN antennas (2)* Send and receive wireless signals.

(2) WWAN antennas (2) (select

models only)*

(3) Webcam light On: The webcam is on.

(4) Webcam (front) Records video and captures photographs. Some models allow you to

(5) Ambient light sensor Automatically adjusts the display brightness based on the lighting

(6) Internal microphones (2) Record sound.

(7) Speakers (2) Produce sound.

(8)

*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antenna free from obstructions. For wireless regulatory notices, see the section of the

Environmental Notices

Windows logo key Displays the Windows Start menu.

that applies to your country or region.

Send and receive wireless signals to communicate with wireless wide area networks (WWAN).

video conference and chat online using streaming video.

For information on using the webcam, select Start > All Programs > Communication and Chat > HP WebCam.

conditions in your environment.

Regulatory, Safety, and

6 Chapter 2 Getting to know your computer

Power keyboard

Top

Component Description

(1) Alignment posts (2) Align and attach the tablet to the power keyboard.

(2) Docking connector Connects the tablet to the power keyboard.

CAUTION: To prevent damage to the docking

connector, do not touch the connector when the tablet is detached from the power keyboard.

(3) Release latch Releases the tablet from the power keyboard. To

release the tablet, press the release latch.

Power keyboard 7

TouchPad

Component Description

(1) TouchPad on/off button Turns the TouchPad on and off.

(2) TouchPad zone Reads your finger gesture to move the pointer or activate

items on the screen.

(3) Left TouchPad button Functions like the left button of an external mouse.

(4) Right TouchPad button Functions like the right button on an external mouse.

8 Chapter 2 Getting to know your computer

Lights

Component Description

(1) Caps lock light

(2) TouchPad light

(3)

(4)

(5)

(6) Num lock light On: Num lock is on.

Mute light

Microphone mute light

Wireless light

On: Caps lock is on, which switches the keys to all

●

capital letters.

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

Amber: microphone sound is off.

●

Off: microphone sound is on.

●

Off: An integrated wireless device, such as a wireless

●

local area network (WLAN) device and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

Power keyboard 9

Keys

Component Description

(1) esc key Displays system information when pressed in combination with the

fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with a function key, the num lk key, or the esc key.

(3)

(4) Function keys Execute frequently used system functions.

(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external

(6) num lk key Turns the embedded numeric keypad on and off when pressed in

Windows logo key Displays the Windows Start menu.

NOTE: Function keys do not display or function from the on-

screen tablet keyboard.

numeric keypad.

Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

combination with the fn key.

10 Chapter 2 Getting to know your computer

Right side

Component Description

(1)

(2) Docking connector Connects an optional docking device.

(3)

Audio-out (headphone)/Audio-in (microphone) jack

USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.

WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset. For additional safety information, see the

Environmental Notices

Help and Support > User Guides.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

external drive, printer, scanner or USB hub.

For details about different types of USB ports, see

device on page 44.

. To access the user guides, select Start >

Regulatory, Safety, and

Using a USB

Power keyboard 11

Left side

Component Description

(1)

(2) AC adapter/Battery light

(3)

(4)

Power connector Connects an AC adapter.

DisplayPort Connects an optional digital display device, such as a high-

USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,

White: The computer is connected to external power and

●

the battery is charged from 90 to 99 percent.

Amber: The computer is connected to external power and

●

the battery is charged from 0 to 90 percent.

Blinking amber: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: The battery is fully charged.

●

performance monitor or projector.

external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.

NOTE: USB charging ports can also charge select models of

cell phones and MP3 players, even when the computer is off.

For details about different types of USB ports, see

device on page 44.

Using a USB

(5) Memory card reader Reads data from and writes data to memory cards such as SD.

12 Chapter 2 Getting to know your computer

Rear

Component Description

(1)

(2)

RJ-45 (network) jack/lights Connects a network cable.

●

External monitor port Connects an external VGA monitor or projector.

Releasing the tablet from the power keyboard

Green (left): The network is connected.

Amber (right): Activity is occurring on the network.

To release the tablet from the power keyboard, follow these steps:

CAUTION: To prevent damage to the docking connector, do not touch the connector when the

tablet is detached from the power keyboard.

1. Press the release latch on the power keyboard (1).

2. Lift and remove the tablet (2).

Power keyboard 13

Changing your tablet's settings

You can change view and screen brightness.

Changing your tablet's view

Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view.

1. To change the view of your tablet from landscape view to portrait view:

Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).

2. To change the view of your tablet from portrait view to landscape view:

Hold the tablet vertically, and then turn it 90 degrees to the left (in a counter-clockwise direction).

Adjusting your tablet's autorotate lock

To adjust your tablet's rotate lock button when the tablet is undocked:

When the tablet is on, press the rotate lock button to lock the autorotate feature of the display.

▲

To unlock the autorotate feature, press the button again.

– or –

Go to Start > Settings.

▲

Adjusting your tablet's screen brightness

To adjust the screen brightness:

Swipe from the right edge of the TouchPad or select Start > Control Panel > Power Options.

▲

NOTE: From the Windows desktop, you can also tap the Power Meter icon in the notification area at

the far right of the taskbar, Adjust screen brightness, and then move the slider next to Screen brightness at the bottom of the screen.

14 Chapter 2 Getting to know your computer

3 Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device—Connects the computer to wireless local area

●

networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.

HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)

●

device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-

●

enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.

For more information about wireless technology, see the information and website links provided in Help and Support. To access Help and Support, select Start > Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:

Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless

●

button)

Operating system controls

●

Turning wireless devices on or off

You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices.

NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the

keyboard. The term wireless button is used throughout this guide to refer to all types of wireless controls.

To turn off wireless devices using HP Connection Manager:

Right-click the HP Connection Manager icon in the notification area, at the far right of the

▲

taskbar, and then click the power button next to the desired device.

-or-

Connecting to a wireless network 15

Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then click the power button next to the desired device.

Using HP Connection Manager (select models only)

HP Connection Manager provides a central location for managing your wireless devices, an interface for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving SMS (text) messages. HP Connection Manager allows you to manage the following devices:

Wireless local area network (WLAN)/Wi-Fi

●

Wireless wide area network (WWAN)/HP Mobile Broadband

●

Bluetooth

●

HP Connection Manager provides information and notifications on connection status, power status, SIM details, and SMS messages. Status information and notifications are provided in the notification area, at the far right of the taskbar.

To open HP Connection Manager:

Click the HP Connection Manager icon in the taskbar.

▲

-or-

Select Start > All Programs > Productivity and Tools > HP Connection Manager.

For more information, see the HP Connection Manager software Help.

Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all wireless devices are off.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

To use operating system controls:

Select Start > Control Panel > Network and Internet > Network and Sharing Center.

▲

For more information, access Help and Support by selecting Start > Help and Support.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms

16 Chapter 3 Connecting to a network

wireless router

and

wireless access point

are often used interchangeably.

A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points

●

that can accommodate a large number of computers and accessories and can separate critical network functions.

A home or small office WLAN typically uses a wireless router, which allows several wireless and

●

wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

Using an Internet service provider

When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this

information and store it in a safe place.

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from

●

an Internet service provider

A wireless router (2) (purchased separately)

●

A wireless computer (3)

●

NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type

of modem you have.

The illustration below shows an example of a wireless network installation that is connected to the Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.

Configuring a wireless router

For help in configuring a wireless router, see the information provided by your router manufacturer or your ISP.

NOTE: It is recommended that you initially connect your new wireless computer to the router by

using the network cable provided with the router. When the computer successfully connects to the Internet, disconnect the cable, and access the Internet through your wireless network.

Connecting to a wireless network 17

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to email that is not confidential and basic Internet surfing.

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. Take the following precautions to protect your WLAN:

Use a firewall.

●

A firewall checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.

Use wireless encryption.

●

Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, access Help and Support by selecting Start > Help and Support.

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless

light is off, press the wireless button.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

2. Click the network status icon in the notification area, at the far right of the taskbar.

3. Select a WLAN to connect to.

4. Click Connect.

If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click OK to complete the connection.

NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.

NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing

Center. and then click Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection.

5. Follow the on-screen instructions to complete the connection.

After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN

implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

Using HP Mobile Broadband (select models only)

HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a

18 Chapter 3 Connecting to a network

network service provider (called a network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.

When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.

HP supports the following technologies:

HSPA (High Speed Packet Access), which provides access to networks based on the Global

●

System for Mobile Communications (GSM) telecommunications standard.

EV-DO (Evolution Data Optimized), which provides access to networks based on the code

●

division multiple access (CDMA) telecommunications standard.

LTE (Long Term Evolution), which provides access to networks supporting LTE technology.

●

You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay of your computer.

Some mobile network operators require the use of a SIM. A SIM contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.

mobile network operator

), which in most cases is a cellular phone

For information about inserting and removing the SIM, see the

on page 19 section in this chapter.

For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. For additional information, go to

Inserting and removing a SIM

CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.

To insert a SIM, follow these steps:

1. Shut down the computer.

2. On select models, close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

Inserting and removing a SIM

http://www.hp.com/go/mobilebroadband (select regions/countries only).

Connecting to a wireless network 19

5. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.

NOTE: The SIM in your computer may look slightly different from the illustration in this section.

6. Reconnect external power.

7. Reconnect external devices.

8. Turn on the computer.

To remove a SIM, press in on the SIM, and then remove it from the slot.

Using GPS (select models only)

Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems.

For more information, see the HP GPS and Location software Help.

Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

Computers (desktop, notebook, PDA)

●

Phones (cellular, cordless, smart phone)

●

Imaging devices (printer, camera)

●

Audio devices (headset, speakers)

●

Mouse

●

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Bluetooth software Help.

20 Chapter 3 Connecting to a network

Connecting to a wired network

There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem, which uses a telephone cable. Both cables are sold separately.

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a

modem cable or telephone cable into an RJ-45 (network) jack.

Connecting to a local area network (LAN)

Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office.

Connecting to a LAN requires an 8-pin, RJ-45 network cable.

To connect the network cable, follow these steps:

1. Plug the network cable into the network jack (1) on the computer.

2. Plug the other end of the network cable into a network wall jack (2) or router.

NOTE: If the network cable contains noise suppression circuitry (3), which prevents

interference from TV and radio reception, orient the circuitry end of the cable toward the computer.

Connecting to a wired network 21

4 Navigating using the keyboard, touch

gestures and pointing devices

Your computer allows navigation using touch gestures, the digitizer pen (select models only), or the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on the touch screen.

Select computer models have special action key or hot key functions on the keyboard to perform routine tasks.

Using pointing devices

NOTE: In addition to the pointing devices included with your computer, you can use an external

USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.

Setting pointing device preferences

Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. You can also view demonstrations of TouchPad gestures.

To access Mouse Properties:

Select Start > Devices and Printers. Then right-click the device representing your computer, and

●

select Mouse settings.

Using the TouchPad and gestures

The TouchPad allows you to navigate the computer screen and control the pointer by using simple finger movements.

TIP: Use the left and right buttons on the TouchPad as you would use the corresponding buttons on

an external mouse.

NOTE: TouchPad gestures are not supported in all apps.

22 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices

Turning the TouchPad off and on

To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.

Tapping

To make an on-screen selection, use the Tap function on the TouchPad.

Tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it.

●

Using pointing devices 23

Scrolling

Scrolling is useful for moving up, down, or sideways on a page or image.

Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or

●

right.

2-finger pinch zoom

2-finger pinch zoom allows you to zoom out or in on images or text.

Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers

●

apart.

Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers

●

together.

24 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices

2-finger click

2-finger click allows you to make menu selections for an object on the screen.

NOTE: Using 2-finger click is the same action as using right-click with the mouse.

●

Place two fingers on the TouchPad zone and press to open the options menu for the selected object.

Rotating (select models only)

Rotating allows you to turn items such as photos.

Anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your

●

forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock.

NOTE: Rotating is intended for specific apps where you can manipulate an object or image. It may

not be functional for all apps.

Using pointing devices 25

Flicking (select models only)

Flicking allows you to navigate through screens or quickly scroll through documents.

Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up,

●

down, left or right.

Using the digitizer pen (select models only)

You can write with the pen in pen-specific programs, in all Microsoft® Office programs, and in many other Windows programs and utilities. The information you write on the screen with the pen can be filed, searched, and shared among the programs.

Identifying the pen components

The pen interacts with the computer whenever the tip (1) of the pen is pressed against the screen. The pen button (2) functions like the right button on an external mouse.

Holding the pen

Hold the pen as if you were writing with a standard pen or pencil.

Storing the pen

To store the pen when you are not using it, insert the pen, tip first, into the pen holder on the computer.

26 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices

NOTE: When you insert the pen in the pen holder, be sure that the end of the pen fits properly in the

pen holder.

Using the keyboard

The keyboard and mouse allow you to type select items, scroll and to perform the same functions as using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions.

NOTE: Depending on the country or region, your keyboard may have different keys and keyboard

functions than those discussed in this section.

Using the keyboard 27

Identifying the hot keys

A hot key is a combination of the fn key (1) and either the esc key (2), and one of the function keys (3).

To use a hot key:

Briefly press the fn key, and then briefly press the second key of the hot key combination.

▲

Hot key combination Description

fn+esc Displays system information.

fn+f1 Turns the ambient light sensor on and off.

fn+f3 Initiates Sleep, which saves your information in system memory. The display and other system

fn+f4 Switches the screen image among display devices connected to the system. For example, if a

fn+f5 Mutes or restores speaker sound.

fn+ f6 Decreases speaker volume.

fn+f7 Increases speaker volume.

components turn off and power is conserved.

To exit Sleep, briefly press the power button.

CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.

monitor is connected to the computer, repeatedly pressing fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.

Most external monitors receive video information on the computer using the external VGA video standard. The fn+f4 hot key can also alternate images among other devices that are receiving video information on the computer.

fn+f8 Mutes the microphone.

28 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices

Hot key combination Description

fn+f9 Decreases the screen brightness level.

fn+f10 Increases the screen brightness level.

fn+f11 On select models, turns the keyboard backlight on and off.

NOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn off the

keyboard backlight.

fn+f12 Turns the wireless feature on or off.

NOTE: This key does not establish a wireless connection. To establish a wireless connection, a

wireless network must be set up.

Using keypads

The computer includes an embedded numeric keypad, and it also supports an optional external numeric keypad, or an optional external keyboard that includes a numeric keypad.

Using the embedded numeric keypad

Component Description

(1) fn key Turns the embedded numeric keypad on and off when pressed

(2) Embedded numeric keypad When the keypad is turned on, it can be used like an external

(3) num lk key Turns the embedded numeric keypad on and off when pressed

in combination with the num lk key.

NOTE: The embedded numeric keypad will not function while

an external keyboard or numeric keypad is connected to the computer.

numeric keypad.

Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

in combination with the fn key.

NOTE: The keypad function that is active when the computer is

turned off is reinstated when the computer is turned back on.

Using the keyboard 29

Turning the embedded numeric keypad on and off

Press fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the keypad.

NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad

is connected to the computer.

Switching key functions on the embedded numeric keypad

You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions:

To use the navigational function of a keypad key while the keypad is off, press and hold the fn

●

key while pressing the keypad key.

To use the standard function of a keypad key while the keypad is on:

●

Press and hold the fn key to type in lowercase.

◦

Press and hold fn+shift to type in uppercase.

◦

Using the integrated numeric keypad

The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad.

Component Description

(1) num lk key Alternates between the navigational and numeric functions on the

(2) Integrated numeric keypad When num lk has been enabled, it can be used like an external

Using an optional external numeric keypad

Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.)For example:

When num lock is on, most keypad keys type numbers.

●

When num lock is off, most keypad keys function like the arrow, page up, or page down keys.

●

When num lock on an external keypad is turned on, the num lock light on the computer is turned on. When num lock on an external keypad is turned off, the num lock light on the computer is turned off.

To turn num lock on or off on an external keypad as you work:

Press the num lk key on the external keypad, not on the computer.

▲

integrated numeric keypad.

NOTE: The keypad function that is active when the computer is

turned off is reinstated when the computer is turned back on.

numeric keypad.

30 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices

5 Multimedia

Your computer may include the following:

Integrated speaker(s)

●

Integrated microphone(s)

●

Integrated front and rear webcams

●

Preinstalled multimedia software

●

Audio

On your HP computer, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones.

Connecting speakers

You can attach wired speakers to your computer by connecting them to a USB port (or the audio-out jack) on your computer or on a docking station.

To connect wireless speakers to your computer, follow the device manufacturer's instructions. Before connecting audio devices, be sure to adjust the volume.

Adjusting the volume

Depending on your computer model, you can adjust the volume using the following:

Volume buttons

●

Volume hot keys (specific keys pressed in combination with the fn key)

●

Volume keys

●

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,

earbuds, or a headset. For additional safety information, see the

Environmental Notices

NOTE: Volume can also be controlled through the operating system and some programs.

NOTE: See Getting to know your computer on page 4 for information on what type of volume

controls your computer has.

. To access the user guides, select Start > Help and Support > User guides.

Connecting headphones and microphones

You can connect wired headphones or headsets to the audio-out (headphone)/audio-in (microphone) jack on your computer. Many headsets with integrated microphones are commercially available.

To connect instructions.

wireless

headphones or headsets to your computer, follow the device manufacturer's

Regulatory, Safety and

Audio 31

WARNING! To reduce the risk of personal injury, lower the volume setting before putting on

headphones, earbuds, or a headset. For additional safety information, see the

Environmental Notices

. To access this guide, select Start > Help and Support > User guides.

Checking audio functions on the computer

NOTE: For best results when recording, speak directly into the microphone and record sound in a

setting free of background noise.

To check the audio functions on your computer, follow these steps:

1. Select Start > Control Panel > Hardware and Sound > Sound.

2. When the Sound window opens, click the Sounds tab. Under Program Events, select any sound

event, such as a beep or alarm, and click the Test button.

You should hear sound through the speakers or through connected headphones.

To check the recording functions on your computer, follow these steps:

1. Select Start > All Programs > Accessories > Sound Recorder.

2. Click Start Recording and speak into the microphone.

3. Save the file to your desktop.

4. Open a multimedia program and play back the sound.

To confirm or change the audio settings on your computer:

Regulatory, Safety and

Select Start > Control Panel > Audio.

▲

Webcams

Your computer has two integrated webcams. With the preinstalled software, you can use the webcam to take a photo or record a video. You can preview and save the photo or video recording.

The webcam software enables you to experiment with the following features:

Capturing and sharing video

●

Streaming video with instant message software

●

Taking still photos

●

Video

Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network.

To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external monitor, projector, or TV.

Your computer may have one or more of the following external video ports:

VGA

●

DisplayPort

●

32 Chapter 5 Multimedia

VGA

IMPORTANT: Be sure that the external device is connected to the correct port on the computer,

using the correct cable. Check the device manufacturer's instructions if you have questions.

NOTE: When you connect an external monitor to one of the video ports on the computer

(DisplayPort, VGA port, or docking station video port if attached), the following resolutions are supported:

One 2560 ᵡ 1600 resolution monitor on any one video port

●

Two 1920 ᵡ 1200 (WUXGA) resolution monitors on any two video ports

●

Three 1280 ᵡ 1024 (SXGA) resolution monitors on any three video ports

●

NOTE: See Getting to know your computer on page 4 for information about your computer's video

ports.

The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer.

1. Connect the VGA cable from the monitor or projector to the VGA port on the computer as

shown.

2. Press fn+f4 to alternate the screen image between 4 display states:

PC Screen only: View the screen image on the computer only.

●

Duplicate: View the screen image simultaneously on

●

device.

Extend: View the screen image extended across

●

device.

Second screen only: View the screen image on the external device only.

●

Each time you press fn+f4, the display state changes.

NOTE: For best results, especially if you choose the Extend option, adjust the screen

resolution of the external device, as follows. Select Start > Control Panel > Appearance and Personalization. Under Display, select Adjust screen resolution.

both

the computer and the external

both

the computer and the external

Video 33

DisplayPort

The DisplayPort connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity.

NOTE: To transmit video and/or audio signals through the DisplayPort, you need a DisplayPort

cable (purchased separately).

NOTE: One DisplayPort device can be connected to the DisplayPort port on the computer. The

information displayed on the computer screen can be simultaneously displayed on the DisplayPort device.

To connect a video or audio device to the DisplayPort:

1. Connect one end of the DisplayPort cable to the DisplayPort on the computer.

2. Connect the other end of the cable to the digital display device.

3. Press fn+f4 to alternate the computer screen image between 4 display states:

PC screen only: View the screen image on the computer only.

●

Duplicate: View the screen image simultaneously on

●

device.

Extend: View the screen image extended across

●

device.

Second screen only: View the screen image on the external device only.

●

Each time you press fn+f4, the display state changes.

NOTE: For best results, especially if you choose the "Extend" option, adjust the screen

resolution of the external device, as follows. Select Start > Control Panel > Appearance and Personalization. Under Display, select Adjust screen resolution.

NOTE: To remove the device cable, press down on the connector release button to disconnect it on

the computer.

both

the computer and the external

Connecting wired displays using MultiStream Transport

MultiStream Transport (MST) provides multiple display support from a single connector, the DisplayPort (DP), on your computer.

the computer and the external

NOTE: With an Intel graphics controller, you can connect up to 3 display devices.

34 Chapter 5 Multimedia

To set up multiple displays, follow these steps:

1. Connect an external hub (purchased separately) to the DisplayPort on your computer, using a

DP-to-DP cable (purchased separately). Be sure that the hub power adapter is connected to AC power.

2. Connect your external display devices to the VGA ports or DisplayPorts on the hub.

3. When Windows detects a monitor connected to the DP hub, the DisplayPort Topology

Notification dialog box is displayed. Click the appropriate options to configure your displays. Multiple display choices include Duplicate, which mirrors your computer screen on all enabled displays, or Extend, which extends the screen image across all enabled displays.

NOTE: If this dialog box does not appear, be sure that each external device is connected to the

correct port on the hub.

For more information, select Start > Control Panel > Display, or press fn+f4, and then follow the on-screen instructions.

Video 35

6 Power management

NOTE: A computer may have a power button or a power switch. The term

throughout this guide to mean both types of power controls.

Shutting down the computer

CAUTION: Unsaved information is lost when the computer shuts down.

The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.

Shut down the computer under any of the following conditions:

When you need to replace the battery or access components inside the computer

●

When you are connecting an external hardware device that does not connect to a Universal

●

Serial Bus (USB) port

When the computer will be unused and disconnected from external power for an extended

●

period

Although you can turn off the computer with the power button, the recommended procedure is to use the Windows shutdown command:

NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or

Hibernation before shutdown is possible by briefly pressing the power button.

1. Save your work and close all open programs.

power button

is used

2. Select Start > Shut Down.

If the computer is unresponsive and you are unable to use the preceding shutdown procedure, try the following emergency procedures in the sequence provided:

Press ctrl+alt+delete. Click the Power icon, and then click Shut Down.

●

Press and hold the power button for at least 14 seconds.

●

Disconnect the computer from external power.

●

On models with a user-replaceable battery, remove the battery.

●

Setting power options

Using power-saving states

Sleep is enabled at the factory.

When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory.

CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video

playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a disc or an external memory card.

36 Chapter 6 Power management

NOTE: You cannot initiate any type of networking connection or perform any computer functions

while the computer is in the Sleep state.

Initiating and exiting Sleep

With the computer on, you can initiate Sleep in any of the following ways:

Briefly press the power button.

●

Select Start, click the arrow next to the Shut down button, and then click Sleep.

●

To exit Sleep

Briefly press the power button.

●

If the display is closed, open the display.

●

Press a key on the keyboard.

●

Tap or swipe the TouchPad

●

When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows

password before the computer will return to the screen.

Initiating and exiting Hibernation

The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power, or when the battery reaches a critical battery level.

Power settings and timeouts can be changed in Windows Control Panel.

To initiate Hibernation

Select Start, click the arrow next to the Shut down button, and then click Hibernate.

▲

To exit Hibernation:

Briefly press the power button.

▲

The power lights turn on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows

password before your work will return to the screen.

Using the power meter and power settings

The power meter is located in the notification area, at the far right of the taskbar. The power meter allows you to quickly access power settings and view the remaining battery charge.

To reveal the percentage of remaining battery charge and the current power plan, point over the

●

power meter icon.

To use Power Options, or to change the power plan, click the power meter icon and select an

●

item from the list.

Different power meter icons indicate whether the computer is running on battery or external power. The icon also reveals a message if the battery has reached a low or critical battery level.

Setting power options 37

Setting password protection on wakeup

To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:

1. Select Start > Control Panel > System and Security > Power Options.

2. In the left pane, click Require a password on wakeup.

3. Click Change Settings that are currently unavailable.

4. Click Require a password (recommended).

NOTE: If you need to create a user account password or change your current user account

password, click Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5.

5. Click Save changes.

Using battery power

WARNING! To reduce potential safety issues, use only the battery provided with the computer, a

replacement battery provided by HP, or a compatible battery purchased from HP.

The computer runs on battery power whenever it is not plugged into external AC power. Computer battery life varies, depending on power management settings, running programs, display brightness, external devices connected to the computer, and other factors. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. If the computer contains a charged battery and is running on external AC power, the computer automatically switches to battery power if the AC adapter is disconnected on the computer or an AC power loss occurs.

NOTE: When you disconnect AC power, the display brightness is automatically decreased to save

battery life.

Factory-sealed battery

To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support. To access battery information, select Start > Help and Support > Troubleshoot > Power, Thermal, and Mechanical. Click the Power tab, and then click Battery Check. If Battery Check indicates that your battery should be replaced, contact support.

The battery(ies) in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support.

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal.

Finding additional battery information

Help and Support provides the following tools and information about the battery:

Battery Check tool to test battery performance

●

Information on calibration, power management, and proper care and storage to maximize battery

●

life

Information on battery types, specifications, life cycles, and capacity

●

To access battery information:

38 Chapter 6 Power management

Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.

▲

Using Battery Check

Help and Support provides information on the status of the battery installed in the computer.

To run Battery Check:

1. Connect the AC adapter to the computer.

NOTE: The computer must be connected to external power for Battery Check to work properly.

2. Select Start > Help and Support > Troubleshoot > Power, Thermal, and Mechanical.

3. Click the Power tab, and then click Battery Check.

Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.

Displaying the remaining battery charge

Move the pointer over the power meter icon on the Windows desktop in the notification area, at

▲

the far right of the taskbar.

Maximizing battery discharge time

Battery discharge time varies depending on features you use while on battery power. Maximum discharge time gradually decreases as the battery storage capacity naturally degrades.

Tips for maximizing battery discharge time:

Lower the brightness on the display.

●

Remove the battery on the computer when it is not being used or charged, if the computer

●

contains a user-replaceable battery

Store the user-replaceable battery in a cool, dry location.

●

Select the Power saver setting in Power Options.

●

Managing low battery levels

The information in this section describes the alerts and system responses set at the factory. Some low-battery alerts and system responses can be changed using Power Options. Preferences set using Power Options do not affect lights.

Identifying low battery levels

When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs:

The battery light (select models only) indicates a low or critical battery level.

●

– or –

The power meter icon in the notification area shows a low or critical battery notification.

●

NOTE: For additional information about the power meter, see Using the power meter and power settings on page 37.

If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.

Setting power options 39

Resolving a low battery level

Resolving a low battery level when external power is available

Connect one of the following devices:

▲

AC adapter

●

Optional docking or expansion device

●

Optional power adapter purchased as an accessory from HP

●

Resolving a low battery level when no power source is available

To resolve a low battery level when no power source is available, save your work and shut down the computer.

Conserving battery power

Select low power-use settings through Power Options in Windows Control Panel.

●

Turn off wireless and LAN connections and exit modem applications when you are not using

●

them.

Disconnect unused external devices that are not plugged into an external power source.

●

Stop, disable, or remove any external memory cards that you are not using.

●

Decrease screen brightness.

●

Before you leave your work, initiate Sleep, or shut down the computer.

●

Using external AC power

WARNING! Do not charge the computer battery while you are onboard aircraft.

WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,

a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

NOTE: For information on connecting to AC power, see the

the computer box.

External AC power is supplied through an approved AC adapter or an optional docking or expansion device.

Connect the computer to external AC power under any of the following conditions:

When charging or calibrating a battery

●

When installing or modifying system software

●

When writing information to a CD, a DVD, or a BD (select models only)

●

When running Disk Defragmenter

●

When performing a backup or recovery

●

When you connect the computer to external AC power, the following events occur:

Setup Instructions

poster provided in

The battery begins to charge.

●

If the computer is turned on, the power meter icon in the notification area changes appearance.

●

When you disconnect external AC power, the following events occur:

40 Chapter 6 Power management

The computer switches to battery power.

●

The display brightness is automatically decreased to save battery life.

●

Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

The computer does not turn on.

●

The display does not turn on.

●

The power lights are off.

●

To test the AC adapter:

NOTE: The following instructions apply to computers with user-replaceable batteries.

1. Shut down the computer.

2. Connect the AC adapter to the computer, and then plug it into an AC outlet.

3. Turn on the computer.

If the power lights turn

●

If the power lights remain

●

Contact support for information on obtaining a replacement AC power adapter.

, the AC adapter is working properly.

off

, the AC adapter is not functioning and should be replaced.

Setting power options 41

7 External cards and devices

Using memory card readers

Optional memory cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers.

To determine the memory card formats that are supported on your computer, see

your computer on page 4.

Inserting a memory card

CAUTION: To reduce the risk of damage to the memory card connectors, use minimal force to

insert a memory card.

1. Hold the card label-side up, with the connectors facing the computer.

2. Insert the card into the memory card reader, and then press in on the card until it is firmly

seated.

Getting to know

You will hear a sound when the device has been detected, and a menu of options may be displayed.

Removing a memory card

CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following

procedure to safely remove the memory card.

1. Save your information and close all programs associated with the memory card.

2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right

of the taskbar. Then follow the on-screen instructions.

42 Chapter 7 External cards and devices

3. Press in on the card (1), and then remove it from the slot (2).

NOTE: If the card does not eject, pull the card out of the slot.

Using smart cards

NOTE: The term

Cards.

A smart card is a credit card-sized accessory that carries a microchip containing memory and a microprocessor. Like personal computers, smart cards have an operating system to manage input and output, and they include security features to protect against tampering. Industry-standard smart cards are used with the smart card reader (select models only).

A PIN is needed to gain access to the contents of the microchip. For more information about smart card security features, access Help and Support by selecting Start > Help and Support.

smart card

is used throughout this chapter to mean both smart cards and Java™

Using smart cards 43

Inserting a smart card

1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is

seated.

2. Follow the on-screen instructions for logging on to the computer using the smart card PIN.

Removing a smart card

Grasp the edge of the smart card, and then pull it out of the smart card reader.

▲

Using a USB device

Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.

Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturer’s website.

The computer has at least 1 USB port that supports USB 1.0, 1.1, 2.0, or 3.0 devices. Your computer may also have a USB charging port that provides power to an external device. An optional docking device or USB hub provides additional USB ports that can be used with the computer.

44 Chapter 7 External cards and devices

Connecting a USB device

CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the

device.

Connect the USB cable for the device to the USB port.

▲

NOTE: The following illustration may look slightly different than your computer.

You will hear a sound when the device has been detected.

NOTE: The first time you connect a USB device, a message in the notification area lets you know

that the device is recognized by the computer.

Removing a USB device

CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove

the USB device.

CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following

procedure to safely remove the USB device.

1. To remove a USB device, save your information and close all programs associated with the

device.

2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right

of the taskbar, and then follow the on-screen instructions.

3. Remove the device.

Using optional external devices

NOTE: For more information about required software and drivers, or to learn which computer port to

use, see the manufacturer's instructions.

To connect an external device to the computer:

CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be

sure that the device is turned off and the AC power cord is unplugged.

Using optional external devices 45

1. Connect the device to the computer.

2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.

3. Turn on the device.

To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer. To disconnect a powered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord.

Using optional external drives

Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port to the computer.

NOTE: HP external USB optical drives should be connected to the powered USB port to the

computer.

USB drives include the following types:

1.44-megabyte diskette drive

●

Hard drive module

●

External optical drive (CD, DVD, and Blu-ray)

●

MultiBay device

●

46 Chapter 7 External cards and devices

8Drives

Handling drives

CAUTION: Drives are fragile computer components that must be handled with care. Refer to the

following cautions before handling drives. Additional cautions are included with the procedures to which they apply.

Observe these precautions:

Before you move a computer that is connected to an external hard drive, initiate Sleep and allow

●

the screen to clear, or properly disconnect the external hard drive.

Before handling a drive, discharge static electricity by touching a grounded surface.

●

Do not touch the connector pins on a removable drive or on the computer.

●

Handle a drive carefully; do not drop a drive or place items on it.

●

Before removing or inserting a drive, shut down the computer. If you are unsure whether the

●

computer is off, in the Sleep state, turn the computer on, and then shut it down through the operating system.

Do not use excessive force when inserting a drive into a drive bay.

●

Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The

●

write process is sensitive to vibration.

Avoid exposing a drive to temperature or humidity extremes.

●

Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.

●

Remove media from a drive before removing the drive from the drive bay, or traveling with,

●

shipping, or storing a drive.

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective

●

packaging and label the package “FRAGILE.”

Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport

●

walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.

Improving hard drive performance

Using Disk Defragmenter

As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.

NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.

After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to

Handling drives 47

complete. You may want to set it to run during the night or at another time when you do not need access to your computer.

HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.

To run Disk Defragmenter:

1. Connect the computer to AC power.

2. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.

3. Click Defragment disk.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support. To access Help and Support, select Start > Help and Support.

For additional information, access the Disk Defragmenter software Help.

Using Disk Cleanup

Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently.

To run Disk Cleanup:

1. Click Start > All Programs > Accessories > System Tools > Disk Cleanup.

2. Follow the on-screen instructions.

48 Chapter 8 Drives

9 Security

Protecting the computer

Standard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks.

NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a

product from being mishandled or stolen.

NOTE: Before you send your computer for service, back up and delete confidential files, and

remove all password settings.

NOTE: Some features listed in this chapter may not be available on your computer.

NOTE: Your computer supports Computrace, which is an online security-based tracking and

recovery service available in select regions. If the computer is stolen, Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use Computrace. For information about ordering the Computrace software, go to

Computer risk Security feature

http://hp-pt.absolute.com.

Unauthorized use of the computer HP Client Security, in combination with a password, smart

card, contactless card, registered face scenes, registered fingerprints, or other authentication credential

Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup*

Unauthorized access to the contents of a hard drive DriveLock password or Automatic DriveLock password in

Computer Setup*

Unauthorized startup from an optional external optical drive (select models only), optional external hard drive (select models only), or internal network adapter

Unauthorized access to a Windows user account Windows user password

Unauthorized access to data

Unauthorized access to Computer Setup settings and other system identification information

Unauthorized removal of the computer Security cable slot (used with an optional security cable)

*Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup.

Boot options feature in Computer Setup*

HP Drive Encryption software

●

Windows Defender

●

BIOS administrator password in Computer Setup*

Using passwords

A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information.

Protecting the computer 49

Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled on the computer.

BIOS administrator and DriveLock passwords are set in Computer Setup and are managed by

●

the system BIOS.

Automatic DriveLock passwords are enabled in Computer Setup.

●

Windows passwords are set only in the Windows operating system.

●

If HP SpareKey has been set up previously, and if you forget the BIOS administrator password

●

set in Computer Setup, you can use HP SpareKey to access the utility.

If you forget both the DriveLock user password and the DriveLock master password set in

●

Computer Setup, the hard drive that is protected by the passwords is permanently locked and can no longer be used.

You can use the same password for a Computer Setup feature and for a Windows security feature. You can also use the same password for more than one Computer Setup feature.

Use the following tips for creating and saving passwords:

When creating passwords, follow requirements set by the program.

●

Do not use the same password for multiple applications or websites, and do not reuse your

●

Windows password for any other application or website.

Use HP Client Security's Password Manager to store your user names and passwords for all of

●

your websites and applications. You can securely read them in the future if they cannot be remembered.

Do not store passwords in a file on the computer.

●

The following tables list commonly used Windows and BIOS administrator passwords and describe their functions.

Setting passwords in Windows

Password Function

Administrator password* Protects access to a Windows administrator-level account.

User password* Protects access to a Windows user account.

*For information about setting a Windows administrator password or a Windows user password, access Help and Support by selecting Start > Help and Support.

NOTE: Setting the Windows Administrator password does

not set the BIOS Administrator password.

50 Chapter 9 Security

Setting passwords in Computer Setup

Password Function

BIOS administrator password* Protects access to Computer Setup.

DriveLock master password* Protects access to the internal hard drive that is protected by

NOTE: If features have been enabled to prevent removing

the BIOS administrator password, you may not be able to remove it until those features have been disabled.

DriveLock. It is also used to remove DriveLock protection. This password is set under DriveLock Passwords during the enable process.

NOTE: A BIOS Administrator password must be set before

you can set a DriveLock password.

DriveLock user password* Protects access to the internal hard drive that is protected by

*For details about each of these passwords, see the following topics.

Managing a BIOS administrator password

To set, change, or delete this password, follow these steps:

Setting a new BIOS administrator password

1. Turn on or restart the computer, and then press esc or hold down the volume button while the

“Hold the Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator

Password, and then follow the on-screen instructions.

4. When prompted, type a password.

5. When prompted, type the new password again to confirm.

DriveLock, and is set under DriveLock Passwords during the enable process.

NOTE: A BIOS Administrator password must be set before

you can set a DriveLock password.

6. To save your changes and exit Computer Setup, click the Save icon, and then follow the on-

screen instructions.

– or –

Use the arrow keys to select Main > Save Changes and Exit, and follow the on-screen instructions.

Your changes go into effect when the computer restarts.

Changing a BIOS administrator password

1. Turn on or restart the computer, and then press esc or hold down the volume button while the

“Hold the Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

Using passwords 51

3. Use a pointing device or the arrow keys to select Security > Change Password, and then follow

the on-screen instructions.

4. When prompted, type your current password.

5. When prompted, type your new password again to confirm.

6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions.

Your changes go into effect when the computer restarts.

Deleting a BIOS administrator password

1. Turn on or restart the computer, and then press esc or hold down the volume button while the

“Hold the Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Change Password, and then follow

the on-screen instructions.

4. When prompted, type your current password.

5. When prompted for the new password, leave the field empty, and then follow the on-screen

instructions.

6. Read the warning. To continue, select YES.

7. When prompted to type your new password again, leave the field empty, and follow the on-

screen instructions.

8. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Main > Save Changes and Exit, and follow the on-screen instructions.

Your changes go into effect when the computer restarts.

Entering a BIOS administrator password

At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then follow the on-screen instructions. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again.

Managing a Computer Setup DriveLock password

CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,

record the DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used.

DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a

52 Chapter 9 Security

drive, a password must be entered to access the drive. The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords.

NOTE: A BIOS Administrator password must be set before you can access the DriveLock features.

To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection:

After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by

●

entering either the user password or the master password.

The owner of the user password should be the day-to-day user of the protected hard drive. The

●

owner of the master password may be either a system administrator or the day-to-day user.

The user password and the master password can be identical.

●

You can delete a user password or master password only by removing DriveLock protection

●

from the drive. DriveLock protection can be removed from the drive only with the master password.

Setting a DriveLock password

To set a DriveLock password in Computer Setup, follow these steps:

1. Turn on the computer, and then press esc or hold down the volume button while the “Hold the

Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Hard Drive Tools > DriveLock, and

then follow the on-screen instructions.

4. Click Set DriveLock Password (global).

5. Enter the BIOS Administrator password, and then follow the on-screen instructions.

6. Use a pointing device or the arrow keys to select the hard drive you want to protect, and then

follow the on-screen instructions.

7. Read the warning. To continue, select YES.

8. When prompted, type a master password, and then follow the on-screen instructions.

9. When prompted, type the master password again to confirm, and then follow the on-screen

instructions.

10. When prompted, type a user password, and then follow the on-screen instructions.

11. When prompted, type the user password again to confirm, and then follow the on-screen

instructions.

12. To confirm DriveLock protection on the drive you have selected, type DriveLock in the

confirmation field, and then follow the on-screen instructions.

NOTE: The DriveLock confirmation is case sensitive.

13. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Using passwords 53

Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions.

Your changes go into effect when the computer restarts.

Entering a DriveLock password

Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay).

At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then follow the on-screen instructions.

After 2 incorrect attempts to enter the password, you must shut down the computer and try again.

Changing a DriveLock password

To change a DriveLock password in Computer Setup, follow these steps:

1. Turn on the computer, and then press esc or hold down the volume button while the “Hold the

Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Hard Drive Tools > DriveLock, and

then follow the on-screen instructions.

4. Enter the BIOS Administrator password, and then follow the on-screen instructions.

5. Use a pointing device or the arrow keys select Set DriveLock Password, and then follow the on-

screen instructions.

6. Use the arrow keys to select an internal hard drive, and then follow the on-screen instructions.

7. Use a pointing device or the arrow keys to select Change Password.

8. When prompted, type your current password, and then follow the on-screen instructions.

9. When prompted, type a new password, and then follow the on-screen instructions.

10. When prompted, type the new password again to confirm, and then follow the on-screen

instructions.

11. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions.

Your changes go into effect when the computer restarts.

Removing DriveLock protection

To remove DriveLock protection in Computer Setup, follow these steps:

1. Turn on the computer, and then press esc or hold down the volume button while the “Hold the

Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

54 Chapter 9 Security

3. Use a pointing device or the arrow keys to select Security > Hard Drive Tools > DriveLock, and

then follow the on-screen instructions.

4. Enter the BIOS Administrator password, and then follow the on-screen instructions.

5. Use a pointing device or the arrow keys to select Set DriveLock Password, and then follow the

on-screen instructions.

6. Use a pointing device or the arrow keys to select an internal hard drive, and then follow the on-

screen instructions.

7. Use a pointing device or the arrow keys to select Disable protection.

8. Type your master password, and then follow the on-screen instructions.

9. To save your changes and exit Computer Setup, click the Save icon, and then follow the on-

screen instructions.

– or –

Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions.

Your changes go into effect when the computer restarts.

Using Computer Setup Automatic DriveLock

In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic DriveLock password is enabled, a random user password and a DriveLock master password will be created for you. When any user passes the password credential, the same random user and DriveLock master password will be used to unlock the drive.

NOTE: A BIOS Administrator password must be set before you can access the Automatic DriveLock

features.

Entering an Automatic DriveLock password

To enable an Automatic DriveLock password in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc or hold down the volume button while the

“Hold the Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Hard Drive Tools > Automatic

DriveLock, and then follow the on-screen instructions.

4. Enter the BIOS Administrator password, and then follow the on-screen instructions.

5. Use a pointing device or the arrow keys to select an internal hard drive, and then follow the on-

screen instructions.

6. Read the warning. To continue, select YES.

7. To save your changes and exit Computer Setup, click the Save icon, and then follow the on-

screen instructions.

– or –

Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions.

Using passwords 55

Removing Automatic DriveLock protection

To remove DriveLock protection in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc or hold down the volume button while the

“Hold the Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Hard Drive Tools > Automatic

DriveLock, and then follow the on-screen instructions.

4. Enter the BIOS Administrator password, and then follow the on-screen instructions.

5. Use a pointing device or the arrow keys to select an internal hard drive, and then follow the on-

screen instructions.

6. Use a pointing device or the arrow keys to select Disable protection.

7. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions.

Using antivirus software

When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally.

Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.

Windows Defender is preinstalled on your computer. It is strongly recommended that you continue to use an antivirus program in order to fully protect your computer.

For more information about computer viruses, access HP Support Assistant. To access HP Support Assistant, from the Start button, select the HP Support Assistant application.

Using firewall software

Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software.

There are two types of firewalls to consider:

Host-based firewalls—Software that protects only the computer it is installed on.

●

Network-based firewalls—Installed between your DSL or cable modem and your home network

●

to protect all the computers on the network.

When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.

56 Chapter 9 Security

Your computer or networking equipment may already have a firewall installed. If not, firewall software solutions are available.

NOTE: Under some circumstances a firewall can block access to Internet games, interfere with

printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall.

Installing critical security updates

CAUTION: Microsoft® sends out alerts regarding critical updates. To protect the computer from

security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert.

Updates to the operating system and other software may have become available after the computer left the factory. To be sure that all available updates are installed on the computer, observe these guidelines:

1. Run Windows Update as soon as possible after you set up your computer.

2. Run Windows Update monthly thereafter.

3. Obtain updates to Windows and other Microsoft programs, as they are released, from the

Microsoft website and through the updates link in Help and Support.

Using HP Client Security (select models only)

HP Client Security software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, see the HP Client Security software Help.

Using the fingerprint reader (select models only)

Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must enroll your fingerprints in the HP Client Security's Credential Manager. Refer to the HP Client Security software Help.

After you enroll your fingerprints in Credential Manager, you can use HP Client Security's Password Manager to store and fill in your user names and passwords in supported websites and applications.

Locating the fingerprint reader

The fingerprint reader is a small metallic sensor that is located on the bottom of the tablet.

Installing critical security updates 57

10 Maintenance

Cleaning your computer

Use the following products to safely clean your computer:

Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example,

●

disposable wipes, which come in a variety of brands).

Alcohol-free glass-cleaning fluid

●

Water with mild soap solution

●

Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)

●

Static-free cloth wipes

●

CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are

not sure that a cleaning product is safe for your computer, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the product.

Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and cleaning agents can get trapped in the scratches.

Cleaning procedures

Follow the procedures in this section to safely clean your computer.

WARNING! To prevent electric shock or damage to components, do not attempt to clean your

computer while it is turned on.

Turn off the computer.

●

Disconnect AC power.

●

Disconnect all powered external devices.

●

CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids

directly on any computer surface. Liquids dripped on the surface can permanently damage internal components.

Cleaning the display (All-in-Ones or Notebooks)

Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry before closing the display.

Cleaning the sides or cover

To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe.

NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and

debris.

58 Chapter 10 Maintenance

Cleaning the TouchPad, keyboard, or mouse

WARNING! To reduce the risk of electric shock or damage to internal components, do not use a

vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.

CAUTION: To prevent damage to internal components, do not allow liquids to drip between the

keys.

To clean the TouchPad, keyboard, or mouse, use a soft microfiber cloth or a chamois moistened

●

with one of the cleaning solutions listed previously or use an acceptable disposable wipe.

To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a

●

can of compressed air with a straw extension.

Updating programs and drivers

HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available. For example, older graphics components might not work well with the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment.

http://www.hp.com/support to download the latest versions of HP programs and drivers. In

Go to addition, register to receive automatic update notifications when they become available.

Using SoftPaq Download Manager

HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for HP business computers without requiring the SoftPaq number. Using this tool, you can easily search for SoftPaqs, and then download and unpack them.

SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published database file containing computer model and SoftPaq information. SoftPaq Download Manager allows you to specify one or more computer models to determine which SoftPaqs are available for download.

SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If updates are found, they are downloaded and applied automatically.

SoftPaq Download Manager is available on the HP website. To use SoftPaq Download Manager to download SoftPaqs, you must first download and install the program. Go to

sdm, and follow the instructions to download and install SoftPaq Download Manager.

To download SoftPaqs:

Select Start > All Programs > HP > HP SoftPaq Download Manager.

▲

NOTE: If prompted by User Account Control, click Yes.

http://www.hp.com/go/

Updating programs and drivers 59

11 Backup and recovery

Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps. This section provides information about the following processes:

Creating recovery media and backups

●

Restoring and recovering your system

●

Creating recovery media and backups

Recovery after a system failure is only as good as your most recent backup.

1. After you successfully set up the computer, create HP Recovery media. This step creates a

Windows 7 operating system DVD and a to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. The

recovery media with HP Recovery Disc Creator on page 60.

2. Use Windows Backup and Recovery tools to perform the following:

Back up individual files and folders

●

Driver Recovery

DVD installs specific drivers and applications. See Creating

Driver Recovery

DVD. The Windows DVD can be used

Back up your entire hard drive (select models only)

●

Create system repair discs (select models only) with the installed optical drive (select

●

models only) or an optional external optical drive

Create system restore points

●

NOTE: This guide describes an overview of backing up, restoring, and recovering options. For more

details about the tools provided, see Help and Support. To access Help and Support, select Start > Help and Support.

NOTE: HP recommends that you print the recovery procedures and save them for later use, in case

of system instability.

In case of system failure, you can use the backup files to restore the contents of your computer. See

Backing up your information on page 61.

Guidelines

When creating recovery media or backing up to discs, use any of the following types of discs

●

(purchased separately): DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive you are using.

Be sure that the computer is connected to AC power before you start the recovery media

●

creation process or the backup process.

Creating recovery media with HP Recovery Disc Creator

HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media. After you successfully set up the computer, you can create recovery media using HP Recovery Disc Creator. This recovery media allows you to reinstall your original operating system as

60 Chapter 11 Backup and recovery

well as select drivers and applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs:

Windows 7 operating system DVD—Installs the operating system without additional drivers or

●

applications.

Driver Recovery

●

HP Software Setup utility installs drivers and applications.

DVD—Installs specific drivers and applications only, in the same way that the

Creating recovery media

NOTE: The Windows 7 operating system DVD can be created only once. Thereafter, the option to

create that media will not be available after you create a Windows DVD.

To create the Windows DVD:

1. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator.

2. Select Windows disk.

3. From the drop-down menu, select the drive for burning the recovery media.

4. Click the Create button to start the burning process.

After the Windows 7 operating system DVD has been created, create the

1. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator.

2. Select Driver disk.

3. From the drop-down menu, select the drive for burning the recovery media.

4. Click the Create button to start the burning process.

Backing up your information

Driver Recovery

DVD:

You should create system repair media and your initial backup immediately after initial system setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. You should also create Windows system repair media (select models only) which can be used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

You can back up your information to an optional external hard drive, a network drive, or discs.

Note the following when backing up:

Store personal files in the Documents library, and back it up regularly.

●

Back up templates that are stored in their associated directories.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot

●

of your settings. The screen shot can be a time-saver if you have to reset your preferences.

When backing up to discs, number each disc after removing it from the drive.

●

NOTE: For detailed instructions on various backup and restore options, perform a search for these

topics in Help and Support. To access Help and Support, select Start > Help and Support.

NOTE: Windows includes the User Account Control feature to improve the security of your

Creating recovery media and backups 61

To create a backup using Windows Backup and Restore:

NOTE: The backup process may take over an hour, depending on file size and the speed of the

computer.

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to set up your backup, create a system image (select models

only), or create system repair media (select models only).

Performing a system recovery

In case of system failure or instability, the computer provides the following tools to recover your files:

Windows recovery tools: You can use Windows Backup and Restore to recover information you

●

have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

f11 recovery tools (select models only): You can use the f11 recovery tools to recover your

●

original hard drive image. The image includes the Windows operating system and software programs installed at the factory.

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair

media you previously created (select models only), you must purchase Windows 7 operating system media to reboot the computer and repair the operating system. For additional information, see

Windows 7 operating system media on page 63.

Using

Using the Windows recovery tools

Using the Windows recovery tools, you can:

Recover individual files

●

Restore the computer to a previous system restore point

●

Recover information using recovery tools

●

NOTE: For detailed instructions on various recovery and restore options, perform a search for these

topics in Help and Support. To access Help and Support, select Start > Help and Support.

NOTE: Windows includes the User Account Control feature to improve the security of your

To recover information you previously backed up:

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to recover your system settings, your computer (select models

only), or your files.

To recover your information using Startup Repair, follow these steps:

CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files

you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.

62 Chapter 11 Backup and recovery

1. If possible, back up all personal files.

2. If possible, check for the presence of the Windows partition.

To check for the Windows partition, select Start > Computer.

NOTE: If the Windows partition is not listed, you must recover your operating system and

programs using the Windows 7 operating system DVD and the additional information, see

3. If the Windows partition is listed, restart the computer, and then press f8 before the Windows

operating system loads.

4. Select Startup Repair.

5. Follow the on-screen instructions.

NOTE: For additional information on recovering information using the Windows tools, select Start >

Help and Support.

Using Windows 7 operating system media on page 63.

Using f11 recovery tools (select models only)

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files

that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

Driver Recovery

media. For

To recover the original hard drive image using f11:

1. If possible, back up all personal files.

2. If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer,

click Manage, and then click Disk Management.

NOTE: If the HP Recovery partition is not listed, you must recover your operating system and

programs using the Windows 7 operating system media and the additional information, see

3. If the HP Recovery partition is listed, restart the computer, and then press esc or hold down the

volume button while the “Hold the Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen.

4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

5. Follow the on-screen instructions.

Using Windows 7 operating system media on page 63.

Using Windows 7 operating system media

If you cannot use the recovery media you previously created using the HP Recovery Disc Creator (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system.

To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to

http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the

Worldwide Telephone Numbers

booklet included with the computer.

Driver Recovery

media. For

Performing a system recovery 63

CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and

reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows 7 operating system DVD:

NOTE: This process takes several minutes.

1. If possible, back up all personal files.

2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical

drive before the Windows operating system loads.

3. When prompted, press any keyboard key.

4. Follow the on-screen instructions.

5. Click Next.

6. Select Repair your computer.

7. Follow the on-screen instructions.

After the repair is completed:

1. Eject the Windows 7 operating system DVD and then insert the

2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.

Driver Recovery

DVD.

64 Chapter 11 Backup and recovery

12 Computer Setup (BIOS), MultiBoot, and

HP PC Hardware Diagnostics (UEFI)

Using Computer Setup

Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the

computer from operating properly.

Starting Computer Setup

NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup

only if USB legacy support is enabled.

To start Computer Setup, follow these steps:

1. Turn on or restart the computer, and then quickly press the esc key or hold down the volume

down button while the “Hold the Volume Down button to enter the BIOS Startup Menu” is displayed at the bottom of the screen. The Startup menu is displayed.

2. Press f10 to enter Computer Setup.

Navigating and selecting in Computer Setup

To navigate and select in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then quickly press the esc key or hold down the volume

down button while the “Hold the Volume Down button to enter the BIOS Startup Menu” is displayed at the bottom of the screen. The Startup menu is displayed.

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the

keyboard to navigate and make selections in Computer Setup.

2. Press f10 to enter Computer Setup.

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then

●

press enter, or use a pointing device to click the item.

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the

●

screen, or use the up arrow key or the down arrow key on the keyboard.

To close open dialog boxes and return to the main Computer Setup screen, press esc, and

●

then follow the on-screen instructions.

To exit Computer Setup menus, choose one of the following methods:

To exit Computer Setup menus without saving your changes:

●

Click the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions.

Using Computer Setup 65

– or –

Use the arrow keys to select Main > Ignore Changes and Exit, and then follow the on-screen instructions.

To save your changes and exit Computer Setup menus:

●

Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions.

Your changes go into effect when the computer restarts.

Restoring factory settings in Computer Setup

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Computer Setup to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc key or hold down the volume down button

while the “Hold the Volume Down button to enter the BIOS Startup Menu” is displayed at the bottom of the screen. The Startup menu is displayed.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Main > Restore Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, click the Save icon in the lower-right corner of the screen, and

then follow the on-screen instructions.

– or –

Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions.

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory

settings.

66 Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as

fn+esc (if you are already in Windows) or by using Computer Setup.

1. Start Computer Setup.

2. Use a pointing device or the arrow keys to select Main > System Information, and make note of

the BIOS version..

3. To exit Computer Setup without saving your changes, click the Exit icon in the lower-right corner

of the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Main > Ignore Changes and Exit, and then follow the on-screen instructions.

Downloading a BIOS update

ROM date

and

System BIOS

SoftPaqs

) can be revealed by pressing

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power on the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. Access Help and Support by selecting Start > Help and Support.

2. Select Updates and tune-ups, and then select Check for HP updates now.

3. At the download area, follow these steps:

a. Identify the most recent BIOS update and compare it to the BIOS version currently installed

on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

If the update is more recent than your BIOS, make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

Using Computer Setup 67

BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps:

1. Select Start > Computer.

2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example,

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Synchronizing the tablet and keyboard

When you attach the tablet to the power keyboard and restart the computer, the BIOS checks to see if the Embedded Controller firmware on the power keyboard needs to be synchronized, and will start the synchronization. If the synchronization is interrupted, a notification screen displays for 10 seconds before the computer restarts and attempts to synchronize again.

NOTE: The Embedded Controller firmware will only synchronize if the tablet or power keyboard

battery is more than 50% charged, or if you're connected to AC power.

Using MultiBoot

About the boot device order

As the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly.

filename

.exe).

NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the

boot order.

You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup. You can also press esc or the volume down button while the “Hold the Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen,, and then press f9. Pressing f9 displays a menu that shows the current boot devices and allows you to select a boot device. Or, you can use MultiBoot Express to set the computer to prompt you for a boot location each time the computer turns on or restarts.

Choosing MultiBoot preferences

You can use MultiBoot in the following ways:

68 Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

To set a new boot order that the computer uses each time it is turned on, by changing the boot

●

order in Computer Setup.

To dynamically choose the boot device, by pressing esc or the volume down button while the

●

“Hold the Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen, and then pressing or tapping f9 to enter the Boot Device Options menu.

To use MultiBoot Express to set variable boot orders. This feature prompts you for a boot device

●

each time the computer is turned on or restarted.

Setting a new boot order in Computer Setup

To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted, follow these steps:

1. Turn on or restart the computer, and then press esc key or hold down the volume down button

while the “Hold the Volume Down button to enter the BIOS Startup Menu” is displayed at the bottom of the screen. The Startup menu is displayed.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then follow the

on-screen instructions.

4. To move the device up in the boot order, use a pointing device to click the up arrow, or press the + key.

– or –

To move the device down in the boot order, use a pointing device to click the down arrow, or press the - key.

5. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions.

Dynamically choosing a boot device using the f9 prompt

To dynamically choose a boot device for the current startup sequence, follow these steps:

1. Open the Select Boot Device menu by turning on or restarting the computer, and then pressing esc key or hold down the volume down button while the “Hold the Volume Down button to enter

the BIOS Startup Menu” is displayed at the bottom of the screen. The Startup menu is displayed.

2. Press f9.

3. Use a pointing device or the arrow keys to select a boot device, and then follow the on-screen

instructions.

Setting a MultiBoot Express prompt

To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps:

Using MultiBoot 69

1. Turn on or restart the computer, and then press the esc key or hold down the volume down

button while the “Hold the Volume Down button to enter the BIOS Startup Menu” is displayed at the bottom of the screen. The Startup menu is displayed.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, then

follow the on-screen instructions.

4. In the MultiBoot Express Popup Delay (Sec) field, enter the length of time in seconds that you

want the computer to display the startup location menu before it defaults to the current MultiBoot setting. (When 0 is selected, the Express Boot startup location menu is not displayed.)

5. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions.

Your changes go into effect when the computer restarts.

Entering MultiBoot Express preferences

When the Express Boot menu is displayed during startup, you have the following choices:

To specify a boot device from the Express Boot menu, select your preference within the allotted

●

time, and then press enter.

To prevent the computer from defaulting to the current MultiBoot setting, press any key before

●

the allotted time expires. The computer will not start until you select a boot device and press

enter.

To allow the computer to start according to the current MultiBoot settings, wait for the allotted

●

time to expire.

Using HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components.

To start HP PC Hardware Diagnostics UEFI:

1. Turn on or restart the computer, quickly press the esc, key or hold down the volume down button

while the “Hold the Volume Down button to enter the BIOS Startup Menu” is displayed at the bottom of the screen. The Startup menu is displayed.

After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order:

70 Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

a. Connected USB drive

NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 71.

b. Hard drive

c. BIOS

2. Use the keyboard arrow keys to select the type of diagnostic test you want to run, and then

follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test while it is running, press esc.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English

only.

There are two options to download HP PC Hardware Diagnostics to a USB device:

Option 1: HP PC Diagnostics homepage— Provides access to the latest UEFI version

1. Go to

2. Click the UEFI Download link, and then select Run.

Option 2: Support and Drivers page—Provides downloads for a specific product for earlier and later versions

1. Go to

2. Point to Support, located at the top of the page, and then click Download Drivers.

3. In the text box, enter the product name, and then click Go.

4. Select your computer model, and then select your operating system.

5. In the Diagnostic section, click HP UEFI Support Environment.

http://hp.com/go/techcenter/pcdiags.

http://www.hp.com.

– or –

Click Find Now to let HP automatically detect your product.

– or –

Click Download, and then select Run.

Using HP PC Hardware Diagnostics (UEFI) 71

13 Support

Contacting support

If the information provided in this user guide or Help and Support does not address your questions, you can contact support. For U.S. support, go to support, go to

Here you can:

Chat online with an HP technician.

●

NOTE: When support chat is not available in a particular language, it is available in English.

E-mail support.

●

Find support telephone numbers.

●

Locate an HP service center.

●

http://welcome.hp.com/country/us/en/wwcontact_us.html.

http://www.hp.com/go/contactHP. For worldwide

72 Chapter 13 Support

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

IMPORTANT: All labels described in this section will be located in one of 3 places depending on

your computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door.

Service label—Provides important information to identify your computer. When contacting

●

support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Component

(1) Serial number

(2) Product number

(3) Warranty period

Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains

●

the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed.

NOTE: This Digital Product Key is automatically recognized and activated by Microsoft

Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HPapproved recovery methods.

Regulatory label(s)—Provide(s) regulatory information about the computer.

●

Wireless certification label(s)—Provide(s) information about optional wireless devices and the

●

approval markings of some of the countries or regions in which the devices have been approved for use.

Labels 73

14 Specifications

Input power

●

Operating environment

●

Input power

The power information in this section may be helpful if you plan to travel internationally with the computer.

The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.

The computer can operate on DC power within the following specifications.

Input Power Rating

Operating voltage and current 19.5 V dc @ 2.31 A – 45 W

19.5 V dc @ 3.33 A – 65 W

NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not

exceeding 240 V rms.

NOTE: The computer operating voltage and current can be found on the system regulatory label.

Operating environment

Factor Metric U.S.

Temperature

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90% 10% to 90%

Nonoperating 5% to 95% 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

5 V dc @ 1.5 A – 65 W Travel

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

74 Chapter 14 Specifications

A Traveling with or shipping your computer

If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe.

Prepare the computer for traveling or shipping:

●

Back up your information to an external drive.

◦

Remove all discs and all external media cards, such as memory cards, from the computer.

◦

Turn off and then disconnect all external devices.

◦

Shut down the computer.

◦

Take along a backup of your information. Keep the backup separate on the computer.

●

When traveling by air, carry the computer as hand luggage; do not check it in with the rest of

●

your bags.

CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields

include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.

If you plan to use the computer during a flight, listen for the in-flight announcement that tells you

●

when you are allowed to use your computer. In-flight computer use is at the discretion of the airline.

If you are shipping the computer or a drive, use suitable protective packaging and label the

●

package “FRAGILE.”

If the computer has a wireless device installed, the use of these devices may be restricted in some environments. Such restrictions may apply aboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use your computer before you turn it on.

If you are traveling internationally, follow these suggestions:

●

Check the computer-related customs regulations for each country or region on your

◦

itinerary.

Check the power cord and adapter requirements for each location in which you plan to use

◦

the computer. Voltage, frequency, and plug configurations vary.

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not

attempt to power the computer with a voltage converter kit sold for appliances.

B Troubleshooting

Troubleshooting resources

Access website links and additional information about the computer through Help and Support.

●

To access Help and Support, select Start > Help and Support.

NOTE: Some checkup and repair tools require an Internet connection. HP also provides

additional tools that do not require an Internet connection.

Contact HP support. For U.S. support, go to

●

support, go to

Choose from the following types of support:

Chat online with an HP technician.

◦

NOTE: When chat is not available in a particular language, it is available in English.

E-mail HP support.

◦

Find HP support worldwide telephone numbers.

◦

Locate an HP service center.

◦

http://welcome.hp.com/country/us/en/wwcontact_us.html.

Resolving issues

The following sections describe several common issues and solutions.

The computer is unable to start up

If the computer does not turn on when you press the power button, the following suggestions may help you determine why the computer does not start up:

If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be

●

sure that the outlet is providing adequate power.

http://www.hp.com/go/contactHP. For worldwide

NOTE: Use only the AC adapter provided with the computer or one approved by HP for this

computer.

If the computer is plugged into an external power source other than an AC outlet, plug the

●

computer into an AC outlet using the AC adapter. Be sure that the power cord and AC adapter connections are secure.

The computer screen is blank

If the screen is blank but you have not turned off the computer, one or more of these settings may be the cause:

The computer may be in the Sleep state. To exit Sleep, briefly press the power button. Sleep is

●

an energy-saving feature that turns off the display. Sleep can be initiated by the system while the computer is on but is not in use, or when the computer has reached a low battery level. To

76 Appendix B Troubleshooting

change these and other power settings, right-click the Battery icon on the Windows desktop in the notification area, at the far right of the taskbar, and then click Preferences.

The computer may not be set to display the image on the computer screen. To transfer the

●

image to the computer screen, press fn+f4. On most models, when an optional external display, such as a monitor, is connected to the computer, the image can be displayed on the computer screen or the external display, or on both devices simultaneously. When you press fn+f4 repeatedly, the image alternates among the computer display, one or more external displays, and simultaneous display on all devices.

Software is functioning abnormally

If the software is unresponsive or responds abnormally, restart the computer. Click Start, click the arrow next to Shut down, and then select Restart. If you cannot restart the computer using this procedure, see the next section,

The computer is on but not responding on page 77.

The computer is on but not responding

If the computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs:

CAUTION: Emergency shutdown procedures result in the loss of unsaved information.

Press and hold the power button for at least 5 seconds.

●

Disconnect the computer from external power and remove the battery.

●

The computer is unusually warm

It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels

unusually

If you suspect that the computer is overheating, allow the computer to cool to room temperature. Be sure to keep all vents free from obstructions while you are using the computer.

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

NOTE: The fan in the computer starts up automatically to cool internal components and prevent

overheating. It is normal for the internal fan to cycle on and off during operation.

warm, it may be overheating because a vent is blocked.

An external device is not working

Follow these suggestions if an external device does not function as expected:

Turn on the device according to the manufacturer's instructions.

●

Be sure that all device connections are secure.

●

Be sure that the device is receiving electrical power.

●

Be sure that the device, especially if it is older, is compatible with the operating system.

●

Be sure that the correct drivers are installed and updated.

●

Resolving issues 77

The wireless network connection is not working

If a wireless network connection is not working as expected, follow these suggestions:

To enable or disable a wireless or wired network device, right-click the Network Connection icon

●

on the Windows desktop in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option. To disable the device, clear the check box.

Be sure that the wireless device is turned on.

●

Be sure that the computer wireless antennas are free from obstructions.

●

Be sure that the cable or DSL modem and its power cord are properly connected and that the

●

lights are on.

Be sure that the wireless router or access point is properly connected to its power adapter and to

●

the cable or DSL modem, and that the lights are on.

Disconnect and then reconnect all cables, and turn the power off and then back on.

●

A disc does not play

Save your work and close all open programs before playing a CD or a DVD.

●

Log off the Internet before playing a CD or a DVD.

●

Be sure that you insert the disc properly.

●

Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.

●

Wipe from the center of the disc to the outer edge.

Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit

●

available at many electronics stores.

Disable Sleep mode before playing the disc.

●

Do not initiate Sleep while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways:

Playback may resume.

◦

– or –

The playback window in the multimedia program may close. To return to playing the disc,

◦

click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program and then restart it.

A movie is not visible on an external display

1. If both the computer display and an external display are turned on, press fn+f4 one or more

times to switch between the 2 displays.

2. Configure the monitor settings to make the external display primary:

a. From the Windows desktop, right-click on a blank area of the computer desktop, and select

Screen resolution.

b. Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as

the secondary display.

78 Appendix B Troubleshooting

The process of burning a disc does not begin, or it stops before completion

Be sure that all other programs are closed.

●

Turn off Sleep mode.

●

Be sure that you are using the right kind of disc for your drive.

●

Be sure that the disc is inserted properly.

●

Select a slower write speed and try again.

●

If you are copying a disc, save the information on the source disc to your hard drive before trying

●

to burn the contents to a new disc, and then burn from your hard drive.

Resolving issues 79

C Electrostatic discharge

Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob.

A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

If removal or installation instructions direct you to unplug the computer, unplug it after being

●

properly grounded and before removing a cover.

Keep components in their electrostatic-safe containers until you are ready to install them.

●

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

●

Use nonmagnetic tools.

●

Before handling components, discharge static electricity by touching an unpainted metal surface

●

of the component.

If you remove a component, place it in an electrostatic-safe container.

●

If you need more information about static electricity or assistance with component removal or installation, contact HP support.

80 Appendix C Electrostatic discharge

Index

Symbols/Numerics

2-finger click TouchPad gestures

2-finger pinch zoom TouchPad

gesture 24

AC adapter, testing 41 AC adapter/battery light 5, 12 administrator password 50 airport security devices 47 alignment post connectors,

identifying 5 alignment posts, identifying 7 ambient light sensor, identifying 6 antivirus software 56 audio functions, checking 32 audio-in (microphone) jack,

identifying 11 audio-out (headphone) jack,

identifying 11 audio-out (headphone) jacks 5 Automatic DriveLock password

entering 55

removing 56 autorotate button, identifying 4 autorotate lock

adjusting 14

Backup and Restore 62 backup tools 60 backups

creating 61

recovering 62 battery

conserving power 40

discharging 39

displaying remaining charge

low battery levels 39 Battery Check 39 battery information, finding 38 battery power 38

BIOS

determining version 67 downloading an update 67

updating 67 Bluetooth device 15, 20 Bluetooth label 73 brightness

adjusting 14 buttons

autorotate 4

left TouchPad 8

power 36

right TouchPad 8

volume 4, 31

Windows 6

cables

USB 45 camera flash, identifying 4 caps lock light, identifying 9 caring for your computer 58 checking audio functions 32 cleaning your computer 58 components

display 6

left-side 12, 13

right-side 11

top 7 Computer Setup

BIOS administrator password

51 DriveLock password 52 navigating and selecting 65 restoring factory settings 66

computer, traveling 75 connecting to a WLAN 18 connector

alignment post 5 power 6, 12

conservation, power 40 corporate WLAN connection 18 critical battery level 36 critical updates, software 57

Disk Cleanup software 48 Disk Defragmenter software 47 display image, switching 28 DisplayPort, connecting 34 DisplayPort, identifying 12 docking connector, identifying 7,

11 docking port, identifying 5 drive media 36 DriveLock password

changing 54 description 52 entering 54 removing 54 setting 53

Driver Recovery DVD,

creating 60 using for restore 63

drives

external 46 handling 47 hard 46 optical 46

electrostatic discharge 80 embedded numeric keypad,

identifying 10, 29 esc key, identifying 10 external AC power, using 40 external devices 45 external drive 46 external monitor port 13, 33

f11 recovery 63 fingerprint reader 57 fingerprint reader, identifying 4 firewall software 56 fn key, identifying 10, 28 function keys

identifying 10

Index 81

GPS 20

hard drive

external 46 hard drive recovery 63 headphone (audio-out) jack 11 headphones and microphones,

connecting 31

Hibernation

exiting 37

initiating 37 high-definition devices,

connecting 34

hot keys

adjusting volume 28

decrease screen brightness

29 decreasing speaker sound 28 description 28 increase screen brightness 29 increasing speaker sound 28 keyboard backlight 29 muting speaker sound 28 Sleep 28 switching screen image 28 using 28 wireless 29

HP Client Security 57 HP Mobile Broadband, disabled

HP Recovery Disc Creator,

using 60

HP Recovery partition

checking for presence 63 using for recovery 63

hubs 44

input power 74 integrated numeric keypad,

identifying 30 internal microphone, identifying 6 Internet connection setup 17 issues, resolving 76

jacks

audio-in (microphone) 11 audio-out (headphone) 5, 11

network 13 RJ-45 (network) 13

Java Card

defined 43 inserting 44 removing 44

keyboard backlight 29 keyboard base

identifying 7

releasing the tablet 13 keyboard hot keys, identifying 28 keypad

embedded numeric 10

identifying 29 keypad, external

num lock 30

using 30 keypads, identifying 30 keys

esc 10

fn 10

function 10

volume 31

Windows 10

labels

Bluetooth 73

Microsoft Certificate of

Authenticity 73 regulatory 73 serial number 73 wireless certification 73 WLAN 73

legacy support, USB 65 lights

AC adapter/battery 5, 12 caps lock 9 microphone mute 9 mute 9 num lock 9 RJ-45 (network) 13 wireless 9

low battery level 39

maintenance

Disk Cleanup 48 Disk Defragmenter 47

memory card

inserting 42 removing 42 supported formats 42

memory card reader, identifying

micro memory card reader,

identifying 5 micro SIM slot, identifying 5 microphone (audio-in) jack,

identifying 11 microphone mute light,

identifying 9 Microsoft Certificate of Authenticity

label 73 mouse, external

setting preferences 22 MultiStream Transport 34 mute key, identifying 28 mute light, identifying 9

network jack, identifying 13 num lk key, identifying 29, 30 num lock light 9 num lock, external keypad 30

operating environment 74 optical drive 46 optional external devices, using

passwords

administrator 50

BIOS administrator 51

DriveLock 52

user 50 pen holder, identifying 5 pointing devices, setting

preferences 22

ports

DisplayPort 12, 34

external monitor 13, 33

USB 3.0 charging (powered)

VGA 33 power

battery 38

82 Index

conserving 40

options 36 power button 36 power connector, identifying 6,

12 power switch 36 power switch, identifying 5 power-saving states 36 product name and number,

computer 73 public WLAN connection 18

readable media 36 recovery media, creating 60 recovery media, using for

restore 63 recovery partition 63 recovery tools 60 recovery tools, Windows 62 recovery, system 62 regulatory information

regulatory label 73

wireless certification labels 73 release latch, identifying 7 restoring the hard drive 63 RJ-45 (network) jack, identifying

RJ-45 (network) lights,

identifying 13

rotating TouchPad gesture 25

screen brightness keys 29 screen image, switching 28 scrolling TouchPad gesture 24 security, wireless 18 serial number 73 serial number, computer 73 setting password protection on

wakeup 38 setting power options 36 settings

autorotate lock 14 brightness 14 changing 14 landscape view 14 portrait view 14 tablet orientation 14

setup of WLAN 17

setup utility

navigating and selecting 65

restoring factory settings 66 shutdown 36 SIM

inserting 19 Sleep

exiting 37

initiating 37 slots

memory card reader 12 smart card

defined 43

inserting 44

removing 44 smart card reader, identifying 6 SoftPaqs, downloading 59 software

antivirus 56

critical updates 57

Disk Cleanup 48

Disk Defragmenter 47

firewall 56 speakers, identifying 6 Startup Repair, using 62 switch, power 36

testing an AC adapter 41 TouchPad

buttons 8

identifying 8

using 22 TouchPad gestures

2-finger click 25

2-finger pinch zoom 24

rotating 25

scrolling 24

using 22 TouchPad light, identifying 9 TouchPad zone, identifying 8 traveling with the computer 73,

troubleshooting

disc burning 79

disc play 78 troubleshooting, external display

turning off the computer 36

unresponsive system 36 USB 3.0 charging (powered),

identifying 12 USB 3.0 port 5, 11 USB cable, connecting 45 USB devices

connecting 45 description 44

removing 45 USB hubs 44 USB legacy support 65 USB ports, identifying 5, 11 user password 50 using

external AC power 40

power-saving states 36

vents, identifying 4 VGA port, connecting 33 video 32 volume

adjusting 31

buttons 31

keys 31 volume button, identifying 4 volume keys, identifying 28

webcam 6, 32 webcam (front)

identifying 6 webcam (rear), identifying 4 webcam light, identifying 6 Windows 7 operating system DVD

creating 60

using for restore 63 Windows 7 operating system

media

creating 60

using for restore 63 Windows button, identifying 6 Windows key, identifying 10 Windows Startup Repair, using

62 wireless button 15 wireless certification label 73

Index 83

wireless controls

button 15

operating system 15 wireless key, identifying 29 wireless light 9, 15 wireless network (WLAN)

connecting 18

corporate WLAN connection

18 equipment needed 17 functional range 18 public WLAN connection 18 security 18 using 16

WLAN antenna, identifying 6 WLAN device 16, 73 WLAN label 73 writable media 36 WWAN antenna, identifying 6 WWAN device 15, 19

84 Index

HP Pro x2 612 G1 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Finding information

2 Getting to know your computer

Tablet edge components

Display

Power keyboard

TouchPad

Lights

Keys

Right side

Left side

Rear

Releasing the tablet from the power keyboard

Changing your tablet's settings

Changing your tablet's view

Adjusting your tablet's autorotate lock

Adjusting your tablet's screen brightness

3 Connecting to a network

Connecting to a wireless network

Using the wireless controls

Turning wireless devices on or off

Using HP Connection Manager (select models only)

Using the wireless button

Using operating system controls

Using a WLAN

Using an Internet service provider

Setting up a WLAN

Configuring a wireless router

Protecting your WLAN

Connecting to a WLAN

Using HP Mobile Broadband (select models only)

Inserting and removing a SIM

Using GPS (select models only)

Using Bluetooth wireless devices

Connecting to a wired network

Connecting to a local area network (LAN)

Using pointing devices

Setting pointing device preferences

Using the TouchPad and gestures

Turning the TouchPad off and on

Tapping

Scrolling

2-finger pinch zoom

2-finger click

Rotating (select models only)

Flicking (select models only)

Using the digitizer pen (select models only)

Identifying the pen components

Holding the pen

Storing the pen

Using the keyboard

Identifying the hot keys

Using keypads

Using the embedded numeric keypad

Turning the embedded numeric keypad on and off

Switching key functions on the embedded numeric keypad

Using the integrated numeric keypad

Using an optional external numeric keypad

5 Multimedia

Audio

Connecting speakers

Adjusting the volume

Connecting headphones and microphones

Checking audio functions on the computer

Webcams

Video

DisplayPort

Connecting wired displays using MultiStream Transport

6 Power management

Shutting down the computer

Setting power options

Using power-saving states

Initiating and exiting Sleep

Initiating and exiting Hibernation

Using the power meter and power settings

Setting password protection on wakeup

Using battery power